content editor - remote

copywriter - remote

notion user/specialist - remote Jobs in Cairo

notion user/specialist - remote

copywriter remote

YO IT Consulting

<div>
 
 Job Type:
 
 Contract, Part-time
 
 
 
 Location:
 
 Remote
 
 
 Role Description
 
 
 In this hourly, remote contractor role, you will work as a Copywriting &amp; Content Subject Matter Expert (SME) to review AI-generated marketing/content-writing outputs and/or create expert copy and content, evaluating reasoning quality, intent alignment, and step-by-step writing decisions while providing precise written feedback. You will assess solutions for accuracy, clarity, brand fit, tone, and adherence to the prompt; identify issues in logic, messaging, audience targeting, claims/compliance risk, structure, and style; fact-check statements where needed; write high-quality explanations and model outputs that demonstrate strong copywriting technique; and rate and compare multiple responses based on effectiveness, correctness, and reasoning quality. This role is with a fast-growing AI Data Services company delivering training data for many of the world&rsquo;s largest AI companies and foundation-model labs. Your copywriting expertise directly helps improve the world&rsquo;s premier AI models by making their writing more persuasive, accurate, on-brand, and clearly explained. Important: There is no immediate project for this role; however, if qualified, you will be among the first experts we reach out to when relevant opportunities arise. This will also provide you with access to future projects available through our expert network.
 
 
 
 Your Profile
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (or higher) in Communications, Marketing, Journalism, English, or a related field (or equivalent professional experience).
 </li>
 <li>
 5+ years of professional experience in copywriting, content writing, editorial, content marketing, or brand storytelling.
 </li>
 <li>
 Strong command of brand voice, tone adaptation, and audience-aware writing (B2B and/or B2C).
 </li>
 <li>
 Ability to evaluate and improve writing for clarity, structure, persuasion, and consistency, including headlines, CTAs, and narrative flow.
 </li>
 <li>
 Demonstrated ability to spot and correct factual errors, weak reasoning, overclaims, and potential compliance issues (especially in regulated domains).
 </li>
 <li>
 Familiarity with common content formats: landing pages, email campaigns, blog posts, ads, social posts, product copy, scripts, and long-form guides.
 </li>
 <li>
 Comfort providing specific, actionable feedback and writing gold-standard rewrites with rationale; minimum C1 English proficiency.
 </li>
 <li>
 Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones.
 </li>
 <li>
 Prior experience with AI data training/annotation, content QA, editorial operations, or style-guide governance is strongly preferred.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop AI Training Content: Create detailed prompts and gold-standard copy/content across multiple formats and industries to guide AI learning.
 </li>
 <li>
 Optimize AI Performance: Evaluate and rank AI responses to improve clarity, persuasion, tone match, and factual reliability.
 </li>
 <li>
 Ensure Model Integrity: Test AI outputs for inaccuracies, hallucinated claims, bias, unsafe advice, and brand-risk issues; validate reliability across use cases.
 </li>
 </ul>
</div>

Copywriter - Remote

Content Editor - Remote

BlackStone eIT

<div>
 BlackStone eIT is looking for a skilled AI Engineer to join our innovative team. As an AI Engineer, you will design, develop, and implement artificial intelligence solutions that address complex business challenges. You will work closely with data scientists, engineers, and stakeholders to build scalable AI models and integrate them into product offerings.
 
 
 This position offers a great opportunity to contribute to cutting-edge AI projects and help drive the adoption of AI technologies within our organization. You will be involved in all stages of AI project development, from data collection and preprocessing to model training, deployment, and monitoring.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 3+ years of experience in AI or machine learning engineering roles
 </li>
 <li>
 Proficiency in programming languages such as Python and experience with AI/ML libraries like TensorFlow, PyTorch, or Scikit-learn
 </li>
 <li>
 Knowledge of AI model deployment and monitoring best practices
 </li>
 <li>
 Understanding of data processing, feature engineering, and model evaluation techniques
 </li>
 <li>
 Bachelor's degree in Computer Science, Data Science, Artificial Intelligence, or a related field
 </li>
 <li>
 Strong problem-solving abilities and excellent communication skills
 </li>
 <li>
 Experience with cloud computing platforms (AWS, Azure, or GCP) is preferred
 </li>
 <li>
 Familiarity with containerization tools such as Docker is a plus
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 💵 Competitive salary paid in USD
 </li>
 <li>
 🏡 Fully remote - work from anywhere
 </li>
 <li>
 🌎 Work with a diverse international team
 </li>
 <li>
 🚀 Exciting projects and a supportive engineering culture
 </li>
 <li>
 📈 Opportunities to grow technically and professionally
 </li>
 </ul>
</div>

AI Engineer

<div>
 
 
 About the Company
 
 
 
 
 
 
 
 
 
 At TP we deliver excellent service and support. Every colleague commits to the following principles:
 
 
 
 
 
 
 
 <ul>
 <li>
 
 Taking ownership.
 
 You hold the request or problem until it is resolved. We do not send people away to another (internal) desk.
 </li>
 <li>
 
 Unburdening colleagues.
 
 We do not say "no, this is not possible". We think along with them and explain how what they want can be achieved in a different way.
 </li>
 <li>
 
 Proactive communication.
 
 If we are not going to meet a deadline you hear it from us proactively, not after the fact.
 </li>
 </ul>
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 
 
 
 As a Senior CX Platform &amp; Conversational AI Engineer, you design, operate and continuously improve TP's CCaaS and conversational AI capabilities. You ensure that Genesys Cloud, IVR, routing, chat, messaging, voice, integrations and AI-supported customer journeys improve agent productivity, customer experience and account outcomes. The role combines hands-on CCaaS engineering with conversational AI, prompt lifecycle management, ITIL discipline and measurable CX improvement. You treat prompts, bot flows and agent-assist configurations as production artefacts that are versioned, tested, monitored and changed under control. The role contributes directly to business outcomes such as AHT, FCR, containment, CSAT, agent productivity and cost-to-serve, while ensuring platform reliability, secure data handling and operational continuity. You report to the IT Director and work closely with IT Engineering &amp; Development, Service Management, Operations, Business Service &amp; AI Demand Partners and relevant vendors.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Owning the technical lifecycle and operational quality of Genesys Cloud / PureCloud capabilities within the assigned scope.
 </li>
 <li>
 Designing, configuring, operating and improving Genesys Cloud / PureCloud and related CCaaS components.
 </li>
 <li>
 Building and optimising IVR, ACD, chat, SMS/messaging, email routing and channel-spanning customer journeys.
 </li>
 <li>
 Supporting SIP trunks, telephony integration, voice quality, call routing and incident resolution.
 </li>
 <li>
 Integrating CCaaS platforms with CRM, ServiceNow, knowledge bases, agent desktop tools, reporting and conversational AI services.
 </li>
 <li>
 Designing and improving bot flows, intent models, fallback handling, escalation logic and containment optimisation.
 </li>
 <li>
 Supporting LLM-driven summarisation, suggested responses, next-best-action and knowledge retrieval at the point of need (agent assist).
 </li>
 <li>
 Ensuring that AI-supported customer journeys and agent-assist capabilities are designed with appropriate human-in-the-loop, privacy and quality controls.
 </li>
 <li>
 Designing, testing, versioning, monitoring and retiring prompts as production artefacts under change control.
 </li>
 <li>
 Defining and executing test scenarios, regression checks and go-live validation for CX-critical changes.
 </li>
 <li>
 Working with Business Service &amp; AI Demand Partners and Operations stakeholders to translate business and client requirements into measurable CX platform improvements.
 </li>
 <li>
 Supporting and shaping the convergence between CCaaS capabilities and conversational AI within the CX domain.
 </li>
 <li>
 Supporting vendor coordination for Genesys, telephony, conversational AI and integration-related topics.
 </li>
 <li>
 Applying ITIL incident, problem, change and release practices to CX-critical services.
 </li>
 <li>
 Maintaining flow documentation, prompt documentation, runbooks, test scenarios and support guidance.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 
 
 <ul>
 <li>
 At minimum a demonstrable bachelor-level working and thinking ability in IT, engineering, telecommunications, computer science or a related ICT discipline, or equivalent experience.
 </li>
 <li>
 Genesys Cloud certification preferred.
 </li>
 <li>
 ITIL Foundation desirable; practical ITIL experience required.
 </li>
 <li>
 Conversational AI, bot design, prompt engineering or CX automation certification is desirable.
 </li>
 <li>
 Working knowledge of SIP / VoIP, REST APIs, contact-centre fundamentals and omnichannel service delivery is required.
 </li>
 <li>
 Minimum 5 years of experience in CCaaS, contact center technology, telephony or CX platform engineering.
 </li>
 <li>
 Strong hands-on experience with Genesys Cloud / PureCloud, including routing, queues, flows, IVR and platform administration.
 </li>
 <li>
 Working knowledge of SIP, VoIP, trunking, voice quality and telephony troubleshooting.
 </li>
 <li>
 Experience with REST APIs, JSON, webhooks and integration patterns.
 </li>
 <li>
 Experience with ServiceNow ITSM processes required; ServiceNow integration / API experience desirable.
 </li>
 <li>
 Experience with conversational AI, bot flows, intent models, prompt design or agent assist is strongly desirable.
 </li>
 <li>
 Working knowledge of ITIL incident, problem, change and release practices.
 </li>
 <li>
 Strong documentation discipline: flow documentation, prompt documentation, runbooks, test scenarios and operational handover.
 </li>
 <li>
 Ability to work independently in an international remote or hybrid team.
 </li>
 <li>
 English C1 required.
 </li>
 </ul>
 
 
 
 
 
 
 
 Required Skills
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Hands-on Genesys Cloud / PureCloud experience.
 </li>
 <li>
 Strong understanding of IVR, ACD, routing, queues and omnichannel flows.
 </li>
 <li>
 Working knowledge of SIP / VoIP / trunking and voice troubleshooting.
 </li>
 <li>
 Experience with REST APIs, JSON and integration patterns.
 </li>
 <li>
 ITIL incident, problem and change management awareness.
 </li>
 <li>
 ServiceNow ITSM awareness.
 </li>
 <li>
 Strong documentation discipline.
 </li>
 <li>
 English C1.
 </li>
 <li>
 Ability to work independently in an international remote / hybrid environment.
 </li>
 <li>
 Basic conversational AI and prompt engineering awareness, or demonstrable willingness and ability to learn quickly.
 </li>
 </ul>
 
 
 
 
 
 
 
 Preferred Skills
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Advanced conversational AI design.
 </li>
 <li>
 Prompt lifecycle management.
 </li>
 <li>
 Agent assist design and evaluation.
 </li>
 <li>
 Bot analytics and containment optimisation.
 </li>
 <li>
 Genesys advanced integrations.
 </li>
 <li>
 AI ethics and data compliance in customer interaction environments.
 </li>
 <li>
 Customer journey analytics.
 </li>
 <li>
 ServiceNow API integration.
 </li>
 <li>
 Vendor management and advanced stakeholder communication.
 </li>
 </ul>
 
 
</div>

Senior Full Stack & AI Solutions Developer

TEXVIA

<div>
 
 Company Description
 
 
 
 TEXVIA is a leading provider of smart automation solutions, integrating Manufacturing Execution Systems (MES), Industrial IoT connectivity, and AI-driven analytics to optimize industrial operations. Headquartered in Ireland with a presence in Egypt, we serve clients across the Food &amp; Beverage, Life Sciences, Energy, and other sectors. Leveraging deep industry expertise, TEXVIA tailors cutting-edge solutions to enhance efficiency, reduce downtime, and improve product quality. Our human-centered approach ensures collaboration with clients throughout the digital transformation journey, offering scalable solutions to meet unique needs. With a focus on sustainability, we empower industrial operators across Europe, the Middle East, and North America to embrace Industry 4.0 confidently.
 
 
 
 Role Description
 
 
 
 This is a full-time hybrid role for an Automation Engineer specializing in DeltaV and Foxboro Distributed Control Systems (DCS). Based in Cairo, Egypt, the role offers flexibility for some remote work. Daily responsibilities include developing, configuring, and troubleshooting DeltaV and Foxboro DCS systems for various industrial applications. The Automation Engineer will collaborate with multidisciplinary teams to design and implement process control strategies, optimize automation systems, and provide technical support to ensure seamless operations. Documentation, reporting, and training clients&rsquo; staff may also form part of the responsibilities.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong expertise in Process Control and Automation
 </li>
 <li>
 Proficiency in Troubleshooting and maintaining automated systems
 </li>
 <li>
 Solid foundation in Electrical Engineering principles
 </li>
 <li>
 Knowledge of Robotics and applications in industrial settings
 </li>
 <li>
 Hands-on experience with DeltaV and Foxboro Distributed Control Systems (DCS) implementation and maintenance
 </li>
 <li>
 Excellent problem-solving and analytical skills
 </li>
 <li>
 Familiarity with industrial automation standards and safety protocols
 </li>
 <li>
 Bachelor&rsquo;s degree in Electrical Engineering, Automation, or a related field
 </li>
 <li>
 Strong communication skills and ability to work in a collaborative team environment
 </li>
 <li>
 Experience with MES and SCADA systems is a bonus
 </li>
 <li>
 Previous exposure to AI and data analytics in industrial automation is a plus
 </li>
 </ul>
</div>

Automation Engineer – DeltaV / Foxboro (DCS)

Weatherford

<div>
 
 Job Overview
 
 
 
 
 JOB DESCRIPTION
 
 
 
 The Technical Support Engineer is responsible for planning, technical support, and execution of Well Services and rigless operations across Egypt. The role supports the initial sales phase by developing technical and commercial proposals, ensuring solutions are feasible, cost-effective, and aligned with client requirements.
 
 
 Post-award, the engineer leads project planning and operational coordination with country operations teams to ensure safe, timely, and efficient execution while maintaining strong client engagement.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Ensure compliance with HSE policies and quality standards
 </li>
 <li>
 Develop and review technical and commercial proposals
 </li>
 <li>
 Plan and coordinate rigless and well Thu-Tubing intervention operations
 </li>
 <li>
 Provide engineering and operational support (office &amp; field)
 </li>
 <li>
 Prepare SOPs, job programs, and procedures
 </li>
 <li>
 Participate in HAZID/HAZOP, DWOP, and planning meetings
 </li>
 <li>
 Monitor operations and optimize performance in real time
 </li>
 <li>
 Coordinate with sales, applications, and operations teams
 </li>
 <li>
 Maintain client communication throughout project lifecycle
 </li>
 <li>
 Conduct post-job analysis, reporting, and lessons learned
 </li>
 <li>
 Deliver technical presentations and reports
 </li>
 <li>
 Travel for field support and critical operations
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong knowledge of rig-less operations and Thru-Tubing intervention techniques
 </li>
 <li>
 Very good understanding of Well designs, completions and production strings
 </li>
 <li>
 Experience in technical &amp; commercial proposal preparation
 </li>
 <li>
 Ability to manage full job lifecycle (planning to execution)
 </li>
 <li>
 Strong understanding of downhole tools and operational processes
 </li>
 <li>
 Excellent problem-solving, analytical, and decision-making skills
 </li>
 <li>
 Strong communication and stakeholder management abilities
 </li>
 <li>
 Proficiency in Microsoft Office and engineering software
 </li>
 <li>
 Ability to work in team environments and manage multiple projects
 </li>
 <li>
 Knowledge of Thru-Tubing operations (milling, jarring, inflatables, CT, cleanout)
 </li>
 <li>
 Experience with Thru-Tubing software and BHA design
 </li>
 <li>
 Exposure to onshore and offshore operations
 </li>
 <li>
 Experience in rig-less installations and intervention solutions
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering (Petroleum preferred)
 </li>
 <li>
 Minimum 4+ years of experience in Well Services / Rig-less operations
 </li>
 <li>
 Experience in Coiled tubing, Slickline or E-line conveyance
 </li>
 <li>
 Experience in end-to-end job execution (planning to intervention)
 </li>
 <li>
 Proven involvement in project management or multi-project support
 </li>
 <li>
 Fluent in English (written and verbal)
 </li>
 <li>
 Willingness to travel to remote, offshore, and international locations
 </li>
 <li>
 Legal authorization to work in the region
 </li>
 <li>
 Experience in technical/commercial proposal development
 </li>
 <li>
 Hands-on experience with Thru-Tubing and well intervention tools
 </li>
 <li>
 Background in rigless installations and well intervention solutions
 </li>
 </ul>
</div>

Technical Support Engineer – Well Services / Rig-less Operations

talabat

<div>
 
 About Instashop
 
 
 
 instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.
 
 
 With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone&rsquo;s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we&rsquo;re always on the lookout for new talents to join us on our success journey.
 
 
 
 Job Description
 
 
 
 
 About the role:
 
 
 
 As a Senior Customer Service Coordinator you will be responsible for managing the customer&rsquo;s orders, ensuring that they receive timely and effective support throughout the order process. This is a vital role in our overall customer experience serving as the primary point of contact for both our customers and vendors within the region; providing them with assistance on their inquiries, issues or feedback.
 
 
 
 Day-to-Day Responsibilities
 
 
 
 <ul>
 <li>
 Handling calls and messages from customers, partners, and prospects from our inbound channel
 </li>
 <li>
 Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding and using resources for answering customer enquiries efficiently and politely
 </li>
 <li>
 Act as a role model and mentor to the Associates and Coordinators
 </li>
 <li>
 Responsible for floor support, supporting the team-leader in assisting the team with complex situations
 </li>
 <li>
 Collaborating with the rider support team and merchant team as such to ensure the timely and accurate delivery of orders
 </li>
 <li>
 Meeting customer service performance metrics such as response time, resolution rate, and customer satisfaction
 </li>
 <li>
 Supporting our partners with their queries or requests on various communication channels such as calls, emails or chats and remote support with basic IT troubleshooting to ensure seamless order fulfillment
 </li>
 <li>
 Escalating issues such as repeated patterns of failure points to the Escalations team or line manager where applicable
 </li>
 <li>
 Staying up-to-date on company policies and procedures to provide accurate information to customers
 </li>
 <li>
 Participating in initiatives designed to improve customer satisfaction and business performance
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school diploma or equivalent; bachelor's degree preferred.
 </li>
 <li>
 Minimum 3+ years of experience in customer service or call center roles
 
 
 </li>
 </ul>
 
 What You Will Bring
 
 
 
 <ul>
 <li>
 Ability to multitask and handle high call volumes
 </li>
 <li>
 Effective time management &amp; organizational skills
 </li>
 <li>
 Exceptional interpersonal and problem-solving skills
 </li>
 <li>
 Flexible schedule and open to work on a rotational shift basis, including weekends
 </li>
 <li>
 Genuine care and concern for customer concerns and satisfaction
 </li>
 <li>
 Strong communication skills in English, both verbal and written
 </li>
 </ul>
</div>

Customer Service Advisor (instashop)

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