customer service representative Jobs in Rawalpindi

customer service representative

accountant

account assistant

call analyst

credit analyst

CLOUD DATA PVT LTD

Job Description:1. Quality Monitoring and Assessment2. Compliance and Risk Management3. Performance Analytics and Reporting4. Documentation and Record-KeepingRequirement: <ul><li>Bachelors degree &middot;</li><li>Communication skills.&middot;</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Credit Analyst

MaxRemind

MaxRemind is Hiring: Call Analyst (Medical Billing)Job Overview: MaxRemind is looking for a detail-oriented and analytical Call Analyst to join our team. The ideal candidate will be responsible for reviewing and analyzing call recordings, ensuring quality standards, and supporting medical billing operations through accurate data interpretation and reporting. This role requires strong listening skills, particularly for US accents, and a solid understanding of medical billing processes.Key Responsibilities:<ul><li>Listen to and analyze inbound and outbound call recordings for quality and accuracy</li><li>Evaluate calls based on predefined quality standards and compliance requirements</li><li>Identify errors, gaps, and improvement areas in call handling and billing processes</li><li>Maintain accurate reports and documentation using Microsoft Excel</li><li>Provide feedback and insights to improve overall call performance and efficiency</li><li>Assist in maintaining quality assurance benchmarks within the team</li><li>Handle multiple tasks efficiently in a fast-paced work environment</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (Mandatory)</li><li>Strong knowledge of medical billing (Must)</li><li>Understanding of medical terminology and claim processes</li><li>Fresh graduates or candidates with relevant experience are encouraged to apply</li></ul>Skills &amp; Competencies:<ul><li>Excellent English listening skills (especially for US accent)</li><li>Strong communication and comprehension abilities</li><li>Proficiency in Microsoft Excel (reporting &amp; data handling)</li><li>Good analytical and observation skills</li><li>High attention to detail and accuracy</li><li>Ability to multitask and work under pressure</li></ul>This is a great opportunity to join a growing healthcare support team and build your career in patient services.Job Location: Near Old Airport Road. Fazal Town Phase 2, Rawalpindi Morning Shift: 08:00 AM &ndash; 05:00 PM (Mon-Fri) Last Date To Apply: 01-May-26If you meet the criteria and are ready to grow your career with us, apply now or share with someone suitable!Send your CV to: hr@mremind.comPay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Call Analyst

MEDIFLOWS BILLING SOLUTIONS Company

NICON Group of Colleges is looking for a detail-oriented Advanced Excel &amp; Data Analyst to manage, analyze, and visualize data for better decision-making. The ideal candidate will have strong expertise in Advanced Excel, Power Query, and DAX, and the ability to transform raw data into meaningful insights.Key Responsibilities<ul><li>Analyze large datasets using Advanced Excel</li><li>Clean, transform, and load data using Power Query</li><li>Build data models and perform calculations using DAX</li><li>Create dynamic dashboards and reports (Excel / Power BI)</li><li>Automate reports and workflows to improve efficiency</li><li>Identify trends, patterns, and business insights</li><li>Ensure data accuracy and consistency</li><li>Collaborate with teams to understand reporting needs</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Business Analytics, Finance, or related field</li><li>1&ndash;3 years of experience in data analysis</li><li>Strong expertise in:</li><li>Advanced Excel (Pivot Tables, VLOOKUP/XLOOKUP, formulas)</li><li>Power Query (data transformation)</li><li>DAX (data analysis expressions)</li><li>Good understanding of:</li><li>Data cleaning and preprocessing</li><li>Data visualization techniques</li><li>Strong analytical and problem-solving skills</li></ul>Preferred Qualifications<ul><li>Experience with Power BI (a plus)</li><li>Basic knowledge of SQL</li><li>Familiarity with business reporting and KPIs</li><li>Experience in automation using Excel (Macros/VBA)</li></ul>Job Type: Part-timePay: Rs50,000.00 - Rs60,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Advance Excel: 1 year (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

Advanced Excel & Data Analyst (Power Query + DAX)

CSG Architecture

An Accounts Assistant supports the finance department by handling daily bookkeeping, data entry, invoice processing, and reconciliations. They maintain accurate financial records, assist with accounts payable/receivable, and support month-end closing, requiring proficiency in Excel, accounting software (like SAP/QuickBooks), and strong attention to detail. Indeed +3Key Responsibilities<ul><li>Data Entry &amp; Maintenance: Recording daily financial transactions, journal entries, and maintaining accurate digital/physical records.</li><li>Invoicing &amp; Payments: Processing accounts payable/receivable, generating invoices, and managing expenses.</li><li>Reconciliation: Reconciling bank statements, credit cards, and supplier statements to ensure accuracy.</li><li>Administrative Support: Assisting with payroll, credit control, and supporting the finance team during month-end/year-end closing.</li><li>Compliance: Ensuring all transactions comply with financial policies and regulatory standards. ample.ae +6</li></ul>Required Skills and Qualifications<ul><li>Education: High school diploma or B.Com required; Associate&rsquo;s or Bachelor&rsquo;s degree in Accounting/Finance preferred.</li><li>Experience: 1&ndash;2 years of accounting or administrative experience.</li><li>Technical Skills: Proficiency in MS Office (specifically Excel) and accounting software like SAP, QuickBooks, or Sage.</li><li>Soft Skills: Strong attention to detail, accuracy, organizational skills, and ability to meet deadlines. Indeed +3</li></ul>Common Qualifications Accounting Technicians Ireland +1<ul><li>Bookkeeping knowledge.</li><li>Part-qualified status (ACCA, CIMA) is a plus.</li><li>Good communication skills for vendor/client liaison.</li></ul>Pay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Account Assistant

Scaleup Connect

Job Title: Restaurant Server Employment Type: Full-Time Work Mode: Onsite Location: Bahria Town Phase 4, Paradise Commercial, Islamabad / Rawalpindi Shift: 10-hour shift Schedule Requirement: Must be willing to work weekends, evenings, and holidays Gender Preference: MaleRole OverviewScaleup Connect is hiring Restaurant Server on behalf of its client for a hotel-based role in Bahria Town Phase 4, Islamabad/Rawalpindi. The selected candidates will be responsible for delivering exceptional guest service, ensuring accurate order management, and maintaining high hospitality standards in a fast-paced dining environment. The role requires strong customer service skills, attention to detail, and effective coordination with kitchen and service teams to ensure a seamless guest experience.Key ResponsibilitiesGuest Service Excellence<ul><li>Welcome guests warmly and ensure a positive dining experience from arrival to departure.</li><li>Present menus and provide detailed information regarding dishes, beverages, ingredients, and potential allergens.</li><li>Respond promptly and courteously to guest requests or concerns.</li></ul>Order Management<ul><li>Accurately take food and beverage orders.</li><li>Relay orders efficiently to the kitchen and bar staff to ensure timely preparation and delivery.</li><li>Monitor tables to ensure guests receive orders correctly and promptly.</li></ul>Table Management<ul><li>Set up tables with appropriate tableware and maintain organized dining areas.</li><li>Clear and sanitize tables after each guest to maintain hygiene standards.</li><li>Ensure dining areas remain clean, well-organized, and welcoming at all times.</li></ul>Menu Knowledge<ul><li>Maintain comprehensive knowledge of menu items, daily specials, ingredients, and recommended pairings.</li><li>Provide suggestions and recommendations to enhance the guest dining experience.</li></ul>Billing &amp; Payments<ul><li>Process payments accurately using approved payment methods such as cash, credit cards, or room charge systems.</li><li>Follow standard procedures for billing and transaction recording.</li></ul>Team Collaboration<ul><li>Coordinate effectively with kitchen staff and fellow service team members to maintain smooth operations.</li><li>Support colleagues during peak hours to ensure efficient service delivery.</li></ul>Tools / Systems<ul><li>POS / Payment Processing Systems</li><li>Credit Card Processing Tools</li><li>Hotel Billing / Room Charge Systems</li></ul>Education<ul><li>Matric or Intermediate qualification</li></ul>Experience<ul><li>Experience: 1&ndash;6 months</li><li>Preferred Background: Hospitality / Hotel Industry</li></ul>Skills &amp; Competencies<ul><li>Strong communication and interpersonal skills</li><li>Customer service orientation</li><li>Ability to work in a fast-paced environment</li><li>Attention to detail and accuracy in order handling</li><li>Teamwork and coordination skills</li></ul>Job Type: Full-timePay: Rs38,000.00 per monthWork Location: In person

Restaurant Server

One Network

We are seeking a strategic and results-driven Manager Procurement to lead our sourcing and acquisition strategies. You will oversee the end-to-end procurement lifecycle, with a specific focus on high-value technical equipment for Intelligent Transportation Systems (ITS), Telecom infrastructure, and large-scale motorway projects. The ideal candidate will balance technical expertise in international trade (LCs/Imports) with the leadership skills to mentor a high-performing team.Key Responsibilities<ul><li>Strategic Sourcing: Develop and execute procurement strategies for local and international sourcing, ensuring cost-optimization for specialized technical components (IoT, sensors, tolling hardware).</li><li>Import &amp; LC Management: Lead the end-to-end Import process, including the opening of Letters of Credit (LCs), managing bank documentation, and optimizing customs clearance strategies to minimize lead times.</li><li>Vendor Management &amp; Negotiation: Identify, vet, and manage relationships with Global OEMs and local vendors. Negotiate high-value contracts, Service Level Agreements (SLAs), and credit terms.</li><li>Budgetary Oversight: Manage the annual procurement budget, ensuring all project-based requisitions align with financial forecasts and organizational goals.</li><li>ERP &amp; Process Governance: Oversee the procurement module within the ERP system, ensuring 100% accuracy in PO generation, inventory tracking, and audit-ready documentation.</li><li>Risk Management: Monitor global market trends and geopolitical factors affecting supply chains; develop contingency plans for critical project components.</li><li>Team Leadership: Supervise and mentor the procurement team (Executives/Officers), setting KPIs and ensuring professional growth within the department.</li></ul>Requirements (Must-Haves)<ul><li>Education: Master&rsquo;s degree or MBA in Supply Chain Management, Logistics, or a related field. Professional certifications (e.g., CSCP, CPSM) are highly preferred.</li><li>Experience: 7&ndash;10 years of progressive experience in procurement, with at least 3 years in a managerial role, preferably within the Telecom, Infrastructure, or Technology sectors.</li><li>Technical Expertise: Mastery of Incoterms, State Bank of Pakistan (SBP) import regulations, and complex LC structures.</li><li>Software Skills: Advanced proficiency in ERP systems (SAP/Oracle) and data-driven reporting using MS Excel.</li><li>Leadership: Proven track record of managing international logistics and high-stakes vendor negotiations.</li><li>Communication: Exceptional negotiation and presentation skills in English</li></ul>Job Type: Full-timePay: Rs160,000.00 - Rs190,000.00 per monthApplication Question(s):<ul><li>Can you join us immediately?</li><li>Please share your current and expected salary ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>procurement : 10 years (Preferred)</li></ul>Work Location: In person

Manager Procuement

Alpha Beta Partners Ltd (UK based company)

Introduction to Company Established in 1989, Metropolitan Warehouse &amp; Delivery (MWD) is a leading provider of premier White Glove furniture delivery services in the USA. With operations in more than 40 cities and a dedicated team of over 1,200 professionals, MWD specializes in eCommerce furniture delivery, warehousing, and comprehensive white-glove logistics solutions. The company manages thousands of deliveries daily through its nationwide hub network and leverages modern data infrastructure to support operational efficiency and business intelligence.Job Specifications<ul><li>Time: 5:00 PM &ndash; 2:00 AM (Night Shift)</li><li>Location: Plaza 145, Civic Center, Phase IV, Bahria Town, Rawalpindi</li><li>Job Type: Onsite &ndash; Full Time</li><li>Education: Bachelor&rsquo;s in Computer Science, Information Systems, Data Science, or related field</li><li>Experience: 2 &ndash; 5 Years in Business Intelligence / Data Engineering</li><li>Skill Set: PostgreSQL, Power BI, Python, dbt, Grafana, SQL, Linux Administration</li></ul>Job Description<ul><li>Design and maintain Bronze, Silver, and Gold layers of a Medallion Architecture using PostgreSQL.</li><li>Build and manage dbt Core transformation models with proper testing, documentation, and incremental strategies.</li><li>Optimize PostgreSQL schemas, indexes, and materialized views for analytical workloads.</li><li>Develop automated Python pipelines to ingest data from databases, APIs, Excel/CSV files, and email sources.</li><li>Use Python libraries such as pandas, SQLAlchemy, psycopg2, watchdog, and imaplib for ingestion and processing.</li><li>Maintain and enhance Power BI semantic models including DAX calculations, relationships, RLS, and drill-through reporting.</li><li>Build and manage Grafana dashboards to monitor operational metrics such as delivery SLAs, hub performance, and logistics KPIs.</li><li>Administer Ubuntu Linux servers including Docker Compose deployments, service monitoring, and scheduling tasks with cron.</li><li>Collaborate with Operations and Finance teams to translate business requirements into scalable data solutions.</li><li>Maintain proper documentation for pipelines, dbt models, and data sources.</li></ul>Preferred Certifications<ul><li>Microsoft Certified: Power BI Data Analyst Associate (PL-300)</li><li>dbt Certified Developer</li><li>PostgreSQL Professional Certification (PGCP)</li><li>Linux Foundation Certified System Administrator (LFCS)</li><li>Microsoft Azure Data Fundamentals (DP-900)</li></ul>Employee Benefits<ul><li>Market Competitive Salaries</li><li>Promotions &amp; Yearly Increments (Based on Performance)</li><li>EOBI &amp; Gratuity</li><li>Two Annual Bonuses</li><li>Medical Insurance (Employee, Spouse &amp; Children)</li><li>Life Insurance</li><li>Employee Health Care Program (Gym, Kitchen/Mess Services, In-House Doctor)</li><li>Employee Social Activity Program (Tours, Office Celebrations, Team Collaboration)</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>License/Certification:<ul><li>Power BI experience or certification (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

Senior BI Developer

Explore 12+ Credit analyst in Rawalpindi this May. Find roles across top companies and apply now to boost your career.