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credit & collection specialist

credit collection specialist

Property Finder

<div>
 Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region&rsquo;s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.
 
 
 Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.
 
 
 
 Job Purpose
 
 
 
 The Credit &amp; Collection Specialist is responsible for managing customer accounts debts, ensuring timely collections, and maintaining accurate financial records. The role requires strong customer care, negotiation, and data analysis skills to minimize overdue balances, reduce credit risk, and support healthy cash flow in line with company policies.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Follow up on overdue accounts, negotiate structured payment plans, and encourage customers to use secure payment methods (e.g., credit card, online payments).
 </li>
 <li>
 Reconcile debtor accounts and ensure accuracy of all collection records.
 </li>
 <li>
 Assess customer credit history, evaluate risk levels, and escalate exceptions in line with company policy.
 </li>
 <li>
 Handle disputes and problematic clients professionally while maintaining positive client relationships.
 </li>
 <li>
 Liaise with the sales team and internal stakeholders to align on collection status and account actions.
 
 
 </li>
 </ul>
 
 Desired Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or a related field.
 </li>
 <li>
 2 - 3 years of proven experience in credit control, AR/collections (preferably in a multinational or service industry).
 </li>
 <li>
 Strong data analysis skills, with the ability to generate reports and provide actionable insights.
 </li>
 <li>
 Excellent negotiation, communication, and customer service abilities.
 </li>
 <li>
 Solid understanding of financial reconciliation, credit assessment, and collection processes.
 
 
 </li>
 </ul>
 
 Our promise to talent
 
 
 
 At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.
 
 
 
 Property Finder Guiding Principles
 
 
 
 <ul>
 <li>
 Think Future First
 </li>
 <li>
 Data Beats Opinions, Speed Beats Perfection
 </li>
 <li>
 Optimise for Impact
 </li>
 <li>
 No Ostriches Allowed
 </li>
 <li>
 Our People, Our Power
 </li>
 <li>
 The Biggest Risk is Taking no Risk at All
 
 
 </li>
 </ul>
 
 Find us at:
 
 
 
 Twitter
 
 
 Facebook
 
 
 Instagram
 
 
 Linkedin
 
 
 Glassdoor
</div>

Credit & Collection Specialist

Jobs via eFinancialCareers

<div>
 Bank ABC seeks to recruit a
 
 Retail Credit Portfolio &amp; MIS Manager
 
 in the Group Retail Department based in our Head Office in Bahrain.
 
 
 The Retail Credit Portfolio and MIS Manager will be responsible to support the business units to grow retail credit portfolios by:
 
 
 <ul>
 <li>
 Assisting in developing the MIS needed for monitoring the performance of the retail credit portfolios.
 </li>
 <li>
 Assisting in overseeing and reporting the retail portfolio performance through performance trends and EWI
 </li>
 <li>
 Supporting the retail credit portfolio management functions in the units.
 </li>
 <li>
 Performing quantitative credit analysis on the Bank's different retail asset portfolios.
 </li>
 <li>
 Assist in rolling out and implementing ORM requirements in retail units
 </li>
 <li>
 Implement technology and automation solutions to enhance credit processing and reporting
 
 
 
 </li>
 </ul>
 
 Responsibilities of the role:
 
 
 
 Reporting to the Group Head Retail Banking , the job holder will:
 
 
 <ul>
 <li>
 Assist to generate the necessary MIS that is required for portfolio tracking and monitoring.
 </li>
 <li>
 Assist in preparing loss forecast and ongoing monitoring of loss projections.
 </li>
 <li>
 Maintain effective communication with retail credit and business units.
 </li>
 <li>
 Assist in developing portfolio delinquency benchmarks, analyze portfolio delinquency and loss trends and compare to established benchmarks.
 </li>
 <li>
 Assist in Identifying opportunities by locating low risk segments
 </li>
 <li>
 Review and provide on feedback on credit criteria based on MI reviewed.
 </li>
 <li>
 Review test &amp; learn program performance and provide recommendations.
 </li>
 <li>
 Ensure adherence to the CBB regulations, Group Policies and local country regulations
 </li>
 <li>
 Work with local retail risk to review credit underwriting unit's decisions by conducting regular sample checks on approved, rejected, and deviation cases to ensure their compliance to the set established policies
 </li>
 <li>
 Assist in creating the necessary coding to facilitate tracking of different programs and activities to monitor the credit and financial viability of different programs with different risk profiles.
 </li>
 <li>
 Create a feedback loop to receive assessment and collections' feedback with regards to the viability and appropriateness of MIS
 </li>
 <li>
 Assist in maintaining and keep the MIS database and ensure sustained integrity.
 </li>
 <li>
 Assist in analyzing top rejection and cancellation reasons vis-&agrave;-vis the set policy to remove unnecessary process inefficiencies and bottlenecks.
 </li>
 <li>
 Support the implementation of retail credit projects including the LOS, Scorecards, collection system and ongoing enhancement.
 </li>
 <li>
 Responsible for the business administrator role for the collection system which requires management of collection MIS, implement, monitor and control collections strategies enhancement, etc.
 
 
 
 </li>
 </ul>
 
 Areas Of Knowledge, Qualification And Experience
 
 
 
 <ul>
 <li>
 8 years in banking of which at least the last 4 years should be in a retail portfolio management role involving developing credit MIS reports
 </li>
 <li>
 Graduate degree/MBA, preferably in Finance and or Economics
 </li>
 <li>
 Credit analysis skills.
 </li>
 <li>
 Sound knowledge of the banking processes.
 </li>
 <li>
 Excellent PC skills, with advanced Excel spreadsheet knowledge and good skills in other MS applications including e-mail messaging.
 </li>
 <li>
 Effective analytical skills.
 </li>
 <li>
 Excellent numerical and analytical skills are required to understand the underlying credit risks at both customer and portfolio level.
 </li>
 <li>
 Familiarity with consumer banking credit management, credit tools and techniques is essential as also is a sound knowledge of collection processes and systems.
 </li>
 <li>
 A working knowledge of credit scoring and management of scorecards to ensure continued validity and acceptable performance would be an advantage.
 </li>
 <li>
 Knowledge in all credit functions of credit operations, Credit cards, personal loans, instalment loans and other retail loans including collection practices and channels.
 </li>
 <li>
 Effective communication skills (written and verbal), p roficiency of Arabic &amp; French languages would be an advantage.
 </li>
 <li>
 Self-motivated and high level of numerical accuracy.
 </li>
 <li>
 Ability to manage numerous deliverables within strict time and resource constraints and an eye for detail.
 </li>
 <li>
 Solutions oriented and needs to be rational, pragmatic, discipled and methodical with strong interpersonal communication skills.
 </li>
 </ul>
</div>

Retail Credit Portfolio & MIS Manager - Arab Banking Corporation

Swissbel

Job Title: Income Auditor &amp; Accounts ReceivableDepartment: FinanceReports To: Financial ControllerJob PurposeTo ensure accurate recording of hotel revenues, effective control over daily income, and timely collection of receivables while maintaining compliance with company policies and audit standards.Key ResponsibilitiesIncome Audit<ul><li>Audit and verify daily hotel revenues (Rooms, F&amp;B, Other Outlets).</li><li>Ensure correct posting from PMS, POS, and other systems.</li><li>Review night audit reports and investigate discrepancies.</li><li>Verify cash, credit cards, city ledger, and allowances.</li><li>Ensure compliance with internal controls and SOPs.</li><li>Prepare daily revenue summaries and management reports.</li></ul>Accounts Receivable<ul><li>Maintain and control city ledger accounts.</li><li>Issue invoices accurately and on time.</li><li>Follow up on outstanding balances and ensure timely collections.</li><li>Prepare and monitor the aging report.</li><li>Coordinate with Sales, Front Office, and Operations regarding credit matters.</li><li>Ensure credit limits and terms are respected.</li><li>Reconcile AR balances with the general ledger.</li></ul>Controls &amp; Compliance<ul><li>Ensure segregation of duties and proper documentation.</li><li>Support internal and external audits.</li><li>Report risks, variances, and irregularities to management.</li></ul>Key Skills &amp; Competencies<ul><li>Strong analytical and reconciliation skills.</li><li>High attention to detail.</li><li>Knowledge of hotel PMS/POS systems.</li><li>Strong communication and follow-up skills.</li><li>Ability to work under pressure and meet deadlines.</li></ul>Job Type: Full-timeWork Location: In person

Income Auditor & Accounts Receivable

PayTech Group

<div>
 
 Job Title:
 
 Cards Product Management Specialist
 
 
 
 Term:
 
 12 months
 
 
 
 Location:
 
 Bahrain
 
 
 
 Division:
 
 Retail Banking/ Cards &amp; Payments
 
 
 
 Relevant experience:
 
 
 
 <ul>
 <li>
 10-15 years cards product/ portfolio management
 </li>
 <li>
 Card Product launches
 </li>
 <li>
 Process/ Policy revamp
 
 
 
 </li>
 </ul>
 
 Mandatory requirements:
 
 
 
 <ul>
 <li>
 Experience of product launches, CVP development, SAMA regulations knowledge
 </li>
 <li>
 Knowledge of cards (debit, credit and prepaid) profitability and key metrics
 
 
 
 </li>
 </ul>
 
 PURPOSE OF THE PROJECT
 
 
 
 The Cards Product Management Specialist is responsible for driving the strategic development, commercialization, and lifecycle management of card products. This includes overseeing product launches, optimizing portfolio performance, managing vendor relationships, and ensuring compliance with regulatory standards. The role is pivotal in enhancing customer engagement, profitability, and operational efficiency across the card business. The specialist will guide and support in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy, with a focus on the whole bank value which is not limited to Card Launches and ongoing product management.
 
 
 
 Key Activities
 
 
 
 
 Core Responsibilities And Accountabilities
 
 
 
 <ul>
 <li>
 Lead the design and rollout of innovative card products tailored to market needs.
 </li>
 <li>
 Define product value propositions (CVPs) and pricing strategies.
 </li>
 <li>
 Create a Bin Sponsorship program and lead discussions for white label solutioning and processing capabilities discussions with new clients
 </li>
 <li>
 Collaborate with cross-functional teams (marketing, sales, operations, compliance) to ensure successful product launches
 </li>
 <li>
 Guide and support in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy.
 </li>
 <li>
 Supports the commercialization of new products and launch of new products and solutions, by recommending pricing, providing sales tools and training the sales team to ensure knowledge transfer resulting in successful sales in partnership with acquisitions
 </li>
 <li>
 Support the client in profit and growth for cards, including revenue, credit costs, and direct/allocated costs.
 </li>
 <li>
 Manage product management for cards, audit, compliance matters, and complaints support.
 </li>
 <li>
 Provide guidance and support to client-facing professionals and sales teams to solve complex client needs through products.
 </li>
 <li>
 Support sales teams with training, tools, and product knowledge to drive acquisition and usage.
 </li>
 <li>
 Recommend promotional campaigns and tactical plans to boost card performance
 </li>
 <li>
 Supports monitoring of product performance, post roll-out and helps resolve product or sales issues to ensure continuous product improvement.
 </li>
 <li>
 Support in delivery of large programs for clients from initiation to benefit realization Successful execution of projects across different clients / businesses, identifying and mitigating risks, solving issues, developing plans and ensuring they are implemented in line with agreed timescales, budgets and quality criteria, including examples of re-aligning scope and objectives during a program to ensure maximum value extraction
 </li>
 <li>
 Develop strong bonds with clients that endure beyond a particular assignment, serves as a go-to resource for client staff, is sought out for knowledge of industry and firm
 </li>
 <li>
 Identify new business opportunities to support clients with solutions
 </li>
 <li>
 Manage integration with card processing systems, switches, and vendors.
 </li>
 <li>
 Provide technical support for card applications and resolve operational issues
 </li>
 <li>
 Ensure seamless delivery of regulatory changes and compliance adherence
 
 
 
 </li>
 </ul>
 
 KPIs
 
 
 
 <ul>
 <li>
 Sales and Acquisition growth
 </li>
 <li>
 Spend, ENR and Revenue growth from card products
 </li>
 <li>
 Number of successful cards launches and time to market
 </li>
 <li>
 Reduction in credit costs and profitability optimization
 </li>
 <li>
 Successful execution of marketing campaigns
 </li>
 <li>
 Customer satisfaction and superior customer experience
 </li>
 <li>
 Timely and effective product roll-out and commercialization
 
 
 
 </li>
 </ul>
 
 Knowledge And Experience
 
 
 
 <ul>
 <li>
 Bachelors or Masters degree in Business, Finance, Marketing, or related field.
 </li>
 <li>
 Strong understanding of card payments, processing systems, and regulatory environments.
 </li>
 <li>
 6 to 8 years of proven experience in product development, portfolio management, and cross-functional collaboration.
 </li>
 <li>
 Excellent analytical, communication, and stakeholder management skills
 
 </li>
 </ul>
</div>

Cards Product Management Specialist

Auxo Talent

<div>
 
 
 Job Purpose:
 
 
 
 The Cards Product Management Specialist drives the strategic development, commercialization, and lifecycle management of card products (Debit, Credit, Prepaid). This role focuses on enhancing profitability, customer engagement, and operational efficiency through product launches, portfolio optimization, regulatory compliance, and cross-functional collaboration.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead the design, launch, and ongoing management of card products.
 </li>
 <li>
 Define product value propositions, pricing strategies, and marketing plans.
 </li>
 <li>
 Develop Bin Sponsorship programs and white-label solutions with clients.
 </li>
 <li>
 Collaborate with marketing, sales, operations, and compliance teams.
 </li>
 <li>
 Monitor product performance and support post-launch improvements.
 </li>
 <li>
 Manage vendor relationships, card processing systems, and regulatory adherence.
 </li>
 <li>
 Provide training and tools to sales teams to drive acquisition and revenue growth.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Business, Finance, Marketing, or related field.
 </li>
 <li>
 6&ndash;8 years of experience in card product/portfolio management, product launches, and cross-functional teamwork.
 </li>
 <li>
 Knowledge of card profitability and key performance metrics.
 </li>
 <li>
 Strong analytical, communication, and stakeholder management skills.
 </li>
 </ul>
 
 
 
 
 
 KPIs Include:
 
 
 <ul>
 <li>
 Growth in sales, spending, ENR, and revenue
 </li>
 <li>
 Successful product launches and reduced time-to-market
 </li>
 <li>
 Improved profitability and customer satisfaction
 </li>
 <li>
 Effective campaign execution and compliance delivery
 </li>
 </ul>
 
 
 
 
 This is a 12 month contract /renewable
 
</div>

<div>
 Bank ABC seeks to recruit a Credit Support Officer in the Head Office Credit Department based in our Head Office, in Bahrain.
 
 
 The Credit Support Officer will be a second line of defense. The role will mainly comprise the following categories:
 
 
 <ul>
 <li>
 Credit Support
 </li>
 <li>
 Credit Reporting &amp; MI
 </li>
 <li>
 Portfolio Activity
 </li>
 <li>
 Risk-related project management
 </li>
 <li>
 Developmental
 
 
 
 </li>
 </ul>
 
 Responsibilities of the role:
 
 
 
 Reporting to the Head of Policy, Procedures, Portfolio Review &amp; Credit Support , the job holder will:
 
 
 
 Effective support for GCC CAF processing &amp; pre-GCC / GCC meetings:
 
 
 
 <ul>
 <li>
 Timely circulation of Credit Application Forms (CAFs), tracking, follow-up and completion of GCC/HOCC voting process. This includes CMS, printed or email CAFs;
 </li>
 <li>
 Manage GCC committee diaries and agendas. Collating material for voting members and other logistic support;
 </li>
 <li>
 Maintain GCC meeting minutes and support for the same;
 </li>
 <li>
 Maintain GCC Action Points and periodic updates including follow through with action owners; and
 </li>
 <li>
 Periodic reporting to GCC on action items and escalation as appropriate.
 
 
 
 </li>
 </ul>
 
 Timely, accurate and complete Credit Reporting &amp; MI:
 
 
 
 <ul>
 <li>
 Monitoring and Reporting of Large Exposures;
 </li>
 <li>
 KRIs/KPIs and ARC Objectives reporting;
 </li>
 <li>
 Annual Reviews Tracking and follow-up;
 </li>
 <li>
 GCC Action Point reporting, follow-up and update;
 </li>
 <li>
 Support CBB Quarterly Submissions;
 </li>
 <li>
 Concentration thresholds monitoring report;
 </li>
 <li>
 Different portfolio cuts - such as: Top Names, Private Corporates, SMEs and Names of Concern.
 </li>
 <li>
 Risk Ratings &amp; IFRS staging trends and migration;
 </li>
 <li>
 Support any ad-hoc portfolio review or MI reporting, as and when required;
 </li>
 <li>
 Assist in the update of data (e.g. CMS), as and when required; and
 </li>
 <li>
 As and when required, act as the key liaison between the Credit Risk Management, Group Finance, Group Ops, and Wholesale Banking reporting teams and Group Credit;
 
 
 
 </li>
 </ul>
 
 Effective Portfolio Review &amp; Credit Support:
 
 
 
 <ul>
 <li>
 Manage Group Credit Monitoring &amp; Portfolio Forums, and any other ad-hoc meetings, forums and committees (including key activities such as: agenda, action points &amp; minutes);
 </li>
 <li>
 Assist with country limits adjustments and updates;
 </li>
 <li>
 Timely and accurate generation of portfolio dashboards and relevant reporting;
 </li>
 <li>
 Assist with the design of Power-BI portfolio dashboards and risk reporting;
 </li>
 <li>
 Assist with implementation &amp; update of credit &amp; risk PSPs and communication to the units;
 </li>
 <li>
 Escalation and follow-up of past due payments and any other account irregularities;
 </li>
 <li>
 Assist with management of service subscriptions, such as Rating Agencies contract;
 </li>
 <li>
 Assist with Audit, GAQR, RCSA, OP Risk, IFRS 9, Group Credit, IFRS 9 requirements, reports &amp; issues, ensuring timely submission &amp; closure; and
 </li>
 <li>
 Administrative support for the sourcing and consolidation of Accounts Requiring Close Monitoring (ARCM) returns, Stage 3 and Stage 2 names, extracting trends and top names;
 
 
 
 </li>
 </ul>
 
 Employee engagement, Projects &amp; Development:
 
 
 
 <ul>
 <li>
 Ensure completion of all mandatory courses and at least participated in one project;
 </li>
 <li>
 Support the wider CRG team to deliver the overall department objectives;
 </li>
 <li>
 Ensure regular, open and transparent discussion regarding achievements and development areas for both deliverables (What) and behaviours (How) throughout the year;
 </li>
 <li>
 Ensure the code of conduct, regulatory conduct rules and the Bank's values are role-modelled and reinforced within the team at all times;
 </li>
 <li>
 Ensure appropriate team coverage, handover &amp; back-ups in case of absence;
 </li>
 <li>
 As and when required, support credit and risk projects from the reporting, procedures, UAT testing and governance scheduling point of view;
 </li>
 <li>
 Seeking out feedback and acting upon it;
 </li>
 <li>
 Ensure own skills are current and that courses are completed on areas requiring development; and
 </li>
 <li>
 Ensure that the reporting and governance structures are maintained at all times
 
 
 
 </li>
 </ul>
 
 Areas Of Knowledge, Qualification And Experience
 
 
 
 <ul>
 <li>
 8 years in banking of which at least the last 4 years should be in a retail portfolio management role involving developing credit MIS reports
 </li>
 <li>
 3-5 years' experience, preferably with an international bank.
 </li>
 <li>
 A minimum of Bachelors Degree with an element of MIS, Finance or equivalent.
 </li>
 <li>
 Professional Certificate in Risk is preferrable.
 </li>
 <li>
 Good organization skills to efficiently handle committee logistics, manage requests from Credit &amp; Business, and ensure timely reporting, escalation, and follow-up Good knowledge of credit systems and Risk Reporting;
 </li>
 <li>
 Understanding of Credit and Business functions and relevant processes;
 </li>
 <li>
 Proficiency in Microsoft Office suite, such as use of Excel and PowerPoint, and preferably Power BI;
 </li>
 <li>
 Good understanding of key risks and relevant data points;
 </li>
 <li>
 Good data analytical skills, including data manipulation and visualization;
 </li>
 <li>
 Understanding of the content, origination, preparation and publication of reports produced in the bank impacting on credit risk
 </li>
 </ul>
</div>

Credit Support Officer - Arab Banking Corporation

Danube 

We are hiring!!We are seeking a detail-oriented and proactive Credit Control Associate to join our team.Key Responsibilities:<ul><li>Monitor and manage overdue accounts and initiate timely follow-ups for collections.</li><li>Maintain accurate and up-to-date records of all credit transactions.</li><li>Review customer credit limits and assess financial risks.</li><li>Coordinate with internal teams to resolve payment disputes and issues.</li><li>Generate and review monthly aging reports.</li><li>Ensure compliance with credit policies and procedures.</li><li>Prepare reports for senior management on credit control activities.</li></ul>Requirements:<ul><li>Minimum 2-3 years of experience in a similar role within accounts or finance.</li><li>Strong knowledge of accounting software and MS Excel.</li><li>Excellent communication and negotiation skills.</li><li>Ability to manage multiple accounts and prioritize tasks effectively.</li></ul>Interested candidates can apply through online.Job Type: Full-timePay: BD100.000 - BD300.000 per month

Accounts Receivable/Credit Control

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