criminal justice planner

State of Alaska

<p></p><div><div><div><p><b>The recruitment is exempt from the hiring freeze (Administrative Order 358</b></p><p><b><i><br>
This recruitment is open to Alaska Residents only. Applicants </i></b><b><i>must </i></b><b><i>meet</i></b></p><p><b><i>
A</i></b><b><i>laska Residency Requirement</i></b><b><i>s in order to be considered for employment at this time.</i></b></p></div><div><div><b><br>
WHAT YOU WILL BE DOING:</b></div>
Forensic Technician I incumbents develop the knowledge and skills necessary to perform evidence inventory management and scientific support to the Forensic Biology discipline at the Alaska Scientific Crime Detection Laboratory.</div><br>
<b>
OUR ORGANIZATION, MISSION, AND CULTURE:</b><br>
<div>
We provide scientific support to the criminal justice system to help create a safer Alaska. All of our work is justifiable and transparent. We strive to be understandable or provide guidance where not understood. We work to standardized procedures within a robust quality assurance system. We are accountable to our stakeholders and the State of Alaska. We work diligently, reliably, and with the utmost integrity. This position will contribute to the mission of the laboratory by providing scientific support to the Forensic Biology discipline.</div><div><b><br>
THE BENEFITS OF JOINING OUR TEAM:</b></div>
The Forensic staff are a group of high-level thinkers engaged in continual innovative advancement aimed to improve the services provided to the Alaskan justice system. We value an inclusive culture of transparency and freedom to express all ideas, continuous growth and wellness.<div><b><br>
THE WORKING CONDITIONS YOU CAN EXPECT:</b></div>
Primary location at the State Crime Lab in Anchorage. This position will involve laboratory and office work while interacting closely with management and other staff in the completion of forensic case work in the Forensic Biology Discipline Section of the laboratory.<br>
<br>
<b>WHAT WE ARE LOOKING FOR:</b><br>
This is a highly detailed position requiring considerable knowledge, skills, and abilities to perform the full range of duties. The incumbent will be tasked with being the primary individual performing maintenance and troubleshooting on laboratory instruments, as well as being the primary entry point for database (CODIS) samples into the Laboratory Information Management System. Therefore, the incumbent must have an aptitude for high attention to detail in data entry tasks. The laboratory continues to advance toward a completely paperless system, which requires sufficient knowledge of computer programs such as Word, Excel, Adobe, and SharePoint. The incumbent must possess an ability to quickly learn and adapt to new computer programs.<br>
<div><b>
The Department of Public Safety strives to preserve the peace, enforce the law, prevent and detect crime, and protect life and property. All positions support or carry out the Department's mission. If our mission interests you and this position embodies your strengths, please consider joining our team.</b><br>
<br>
<b>More information about the Department of Public Safety can be found on our website: </b><b>http://dps.alaska.gov/</b></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div><br>
<div><p><br>
<b>FORENSIC TECHNICIAN 1:</b><br>
An Associate of Science degree from an accredited college in criminalistics, criminology, or a natural or physical science.<br>
<br>
OR<br>
<br>
Two years of paraprofessional experience in any combination of identifying, collecting, documenting, and preserving physical evidence left at a crime scene for a law enforcement agency or crime laboratory and/or laboratory procedures, practices, equipment use and handling, and terminology, including safe and proper use of equipment, maintaining and documenting chain of custody, documenting processing events, evidence handling procedures, in a morgue, hospital, medical, forensic, or research laboratory setting.<br>
<br>
<b>FORENSIC TECHNICIAN 2:</b><br>
Successful completion of a course of developmental training under a formally established Forensic Technician 1 training plan with the State of Alaska.<br>
<br>
OR<br>
<br>
An Associate of Science degree from an accredited college in criminalistics, criminology, or a natural or physical science.<br>
<br>
And<br>
<br>
One year of paraprofessional experience in any combination of identifying, collecting, documenting, and preserving physical evidence left at a crime scene for a law enforcement agency or crime laboratory and/or in laboratory procedures, practices, equipment use and handling, and terminology, including safe and proper use of equipment, maintaining and documenting chain of custody, documenting processing events, evidence handling procedures, in a morgue, hospital, medical, forensic, or research laboratory setting.<br>
<br>
Substitution:<br>
Additional paraprofessional laboratory experience involving any combination of the receipt, preparation, and disposal of specimens for testing; conducting routine tests; maintaining and calibrating laboratory equipment; performing quality control on equipment, solutions, and reagents; and maintaining operational supplies and materials may substitute for the requisite education on a month-to-month basis (1 month experience equals 2.67 semester or 4 quarter hours).</p></div><br>
<div><h2 class="jobSectionHeader"><b>Additional Required Information</b></h2></div>
<p></p><div><div><b>C</b><b>OVER LETTER:</b></div>
A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.</div><br>
<b>
AT TIME OF INTERVIEW</b><ul><li><p>
3 professional references (with contact information)</p></li><li><p>
A valid Driver's License</p></li></ul><p><b><br>
FIREARMS</b></p><p>
This position requires the use or possession of a firearm or ammunition. In accordance with the federal Omnibus Consolidated Appropriations Act of 1997 (PL 104-208), if you have been convicted of a misdemeanor crime of domestic violence, you may not hold this position.</p><p>
A &quot;misdemeanor crime of domestic violence&quot; is an offense that is (1) a misdemeanor under Federal or state law; and (2) has, as an element, the use or attempted use of physical force, or the threatened use of a deadly weapon, committed by a current or former spouse, parent, or guardian of the victim, by a person with whom the victim shares a child in common, by a person who is cohabiting with or has cohabited with the victim as a spouse, parent, or guardian, or by a person similarly situated to a spouse, parent, or guardian of the victim.</p><p>
If you have ever been convicted of a misdemeanor crime of domestic violence, do NOT apply for this position.</p><p><b><br>
FLEXIBLY STAFFED</b>- Combined posting (I/II)</p><p>
This position is flexibly staffed. This vacancy may be filled at either the 1 or 2 level, depending on the applicant's training and/or experience. The full range of salaries is listed above. Starting salary will be determined by the level the position is hired at. If filled at level 1, promotion to level 2 will occur upon successful completion of the probationary period and required training, as well as the applicant meeting the minimum qualifications of the higher job class.</p><b><br>
BACKGROUND CHECK:</b><p>
This position requires the incumbent to submit to a fingerprint based criminal history background check. Due to the sensitive nature of this position, and required access to APSIN, an applicant with criminal convictions will not move forward in the selection process.</p><b><br>
CONFIDENTIALITY AGREEMENT</b><br>
The successful candidate will be required to read, understand, and agree to via signature, an agreement of confidentiality concerning the work commonly encountered within the Department of Public Safety to qualify for this position.<br>
<br>
<b>EDUCATION:</b><div>
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.</div><div><b><br>
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION:</b></div><div>
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.</div><div><b><br>
WORK EXPERIENCE:</b></div><div>
Applications will be reviewed to determine if minimum qualifications are met. Therefore, all work experiences the applicant is using to meet minimum qualifications for this position must be documented in the application package. Please include the employer&rsquo;s name, your job title, dates of employment, and whether the employment was full or part-time. Applicants who submit packages that do not provide sufficient information to demonstrate minimum qualifications are met may not advance in the selection process.</div><div>
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting &quot;see resume or CV&quot; or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.</div><div><b><br>
MULTIPLE VACANCIES:</b></div><div>
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.</div><div></div><div><b><br>
EEO STATEMENT:</b></div><div>
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel &amp; Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.</div><div></div><div><b><br>
NOTICE:</b></div><div>
If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the &lsquo;govermentjobs.com&rsquo; domains. For information on allowing emails from the &lsquo;governmentjobs.com&rsquo; domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword</div><div><b><br>
WORKPLACE ALASKA APPLICATION QUESTIONS &amp; ASSISTANCE:</b></div><div>
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Contact Information</b></h2></div>
<div><p>For specific information in reference to the position please contact the hiring manager:</p><p><b><br>
Kyle Klopfer</b></p><p>
Administrative Assistant 3</p><p>
Phone: 907-269-5535</p><p>
kyle.klopfer@alaska.gov</p></div></div></div><p></p>
<br><p></p><div><div><div><div><b>Careers with the State of Alaska offer MANY benefits</b></div><br>
The following information describes <b>typical</b> benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.<br>
<br>
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)<br>
<br>
<b>Insurance Benefits</b><ul> <li>Health insurance, which includes employer contributions toward medical/vision/dental<ul> <li>The following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.<ul> <li>AVTEC </li><li>Confidential </li><li>Correctional Officers </li><li>Marine Engineers </li><li>Mt. Edgecumbe Teachers </li><li>Supervisory </li><li>Unlicensed Vessel Personnel/Inland Boatman's Union </li><li>Exempt employees (not covered by collective bargaining)</li></ul> </li><li>The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.<ul> <li>General Government </li><li>Labor, Trades and Crafts </li><li>Public Safety Employees Association </li><li>Masters, Mates &amp; Pilots</li></ul></li></ul> </li><li>Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)</li></ul><div><b>Optional Insurance Benefits</b></div><ul> <li>Group-based insurance premiums for<ul> <li>Term life (employee, spouse or qualified same sex partner, and dependents) </li><li>Long-term and short-term disability </li><li>Accidental Death and Dismemberment </li><li>Long-term care (self and eligible family members) </li><li>Supplemental Survivor Benefits</li></ul> </li><li>Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses</li></ul><br>
<b>Retirement Benefits</b><ul> <li>Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS) </li><li>Matching employer contribution into a defined contribution program (new employees) </li><li>Employer contribution into a defined benefit or defined contribution program (current employees) </li><li>Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security </li><li>Option to enroll in the Alaska Deferred Compensation Program </li><li><b><i>Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options</i></b></li></ul><div>See https://drb.alaska.gov/retiree/ for additional information<br>
 </div><b>Paid Leave &amp; Other Benefits</b><ul> <li>Personal leave with an accrual rate increase based on time served </li><li>Twelve (12) paid holidays a year</li></ul></div></div></div><p></p>

Forensic Technician 1/2

Millennium Hotels and Resorts

<div>
 The Lakefront, Anchorage hotel (formerly the Millennium Hotel) is recruiting for full time, general mechanical maintenance technician to join our team. At the Lakefront Anchorage Hotel, we strive to deliver a memorable experience for our guests. Situated on the shores of scenic Lake Spenard, one mile from Anchorage International Airport and four miles from downtown Anchorage, the Lakefront Anchorage Hotel is the perfect starting point to explore the many wonders Alaska has to offer. The Lakefront Anchorage Hotel boasts 248 rooms and three outstanding food and beverage outlets.
 <br/>
 <br/>
 The role of general mechanical maintenance technician is responsible for repairing, replacing and maintaining hotel equipment and guest's rooms in accordance with established standards in a safe manner.
 <br/>
 <br/>
 <strong>
  Typical duties of the general mechanical maintenance technician include:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Paint, deliver and/or repair furniture, fix or install wall coverings, caulking, grouting, or other miscellaneous repairs needed throughout the hotel
  </li>
  <li>
   Maintain, repair or replace hotel equipment
  </li>
  <li>
   Respond to any guest or employee issues with furnace, air-conditioner, and boiler to provide heat, cool air, TV, in room safe and hot water
  </li>
  <li>
   Accurate record keeping on assigned tasks is required
  </li>
  <li>
   Change filters on all supply air fans and fan coil units requiring the ability to grasp hand tools and adjust and maintain equipment
  </li>
  <li>
   Maintain a clean work area which includes your supplies and workshop area
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  The successful applicant will:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Basic knowledge of plumbing, carpentry, painting and electrical work
  </li>
  <li>
   Basic knowledge of both hand tools and electric tools
  </li>
  <li>
   Must have basic English communication skills
  </li>
  <li>
   Be able to work in a variety of weather conditions
  </li>
  <li>
   Be able to grasp, lift or carry up to 50lbs
  </li>
  <li>
   Attention to detail
  </li>
  <li>
   Must be dependable and reliable
  </li>
  <li>
   Proactively looks for more efficient ways of performing duties
  </li>
  <li>
   Able to perform tasks without immediate supervision
  </li>
  <li>
   Work as a productive team member by contributing positive energy
  </li>
  <li>
   Perform the duties of the position in a safe manner
  </li>
  <li>
   Responds promptly to guests' request and listens to their concerns
  </li>
  <li>
   Related experience/training of 2-4 years is required
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <strong>
  The Lakefront offers a very competitive benefit package including medical, dental, and vision. Plus a 401k with an employer contribution.
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Millennium Hotels is an equal opportunity employer and does not discriminate based on disability, veteran status or any other basis protected under federal, state or local laws
  </li>
  <li>
   Millennium Hotel is a drug free workplace. We conduct pre-employment drug tests and criminal background checks on all applicants after a job offer
  </li>
  <li>
   Millennium Hotels participates in the electronic employment eligibility verification program commonly referred to as E-Verify
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  This job posting is not intended to detail every aspect of your job or list every task you may perform. It is provided as a general overview of the responsibilities and skills required to do this job successfully.
 </strong>
</div>


General mechanical maintenance technician -Full-Time

Arcetyp LLC

<div><p>Arcetyp LLC is a growing small business that provides a broad range of consulting services to US Federal Government, US Military, and Commercial clients. Services include Management &amp; IT Consulting, Program &amp; Project Management, and Professional &amp; Admin Services.</p><p></p><p><br>
We accept direct hire candidates only, W2 employee hires. We do not accept 1099 independent consultants. We do not accept staffing firms. We do not accept corp-to-corp (C2C) candidates. We can't sponsor H1B.</p><p></p><p><br>
Arcetyp LLC is looking for a<br>
<b>Military Counseling Triage Consultant</b>. This position is remote.</p><p></p><p><b><br>
POSITION RESPONSIBILITIES:</b><br>
<br>
In support of a Military Program supporting non-medical counseling intended for situations that do not require clinical mental health treatment. Common topics include:</p><br>
<ul>
<li>Relationship and Family: Marital/couples conflicts, parenting skills, and communication.</li>
<li>Military Transitions: Challenges related to deployment, reintegration, and Permanent Change of Station (PCS) moves.</li>
<li>Personal Stress: Stress and anger management, grief and loss, and general adjustment difficulties.</li>
<li>Life Goals: Decision-making, personal goal setting, and coping with phase-of-life changes.</li>
<li>Financial Stress: Navigating money-related pressures or financial concerns.</li></ul><br>
<p></p>
<p>
Further responsibilities:</p>
<ul>
<li>Answers calls and live chats, identifies the participant&rsquo;s inquiry or issue, provides a warm hand-off or referral, and/or provides information to participants.
</li><li>Provides Government approved Privacy Act Statement or Advisory for participants requesting or needing non-medical counseling.
</li><li>May conduct DoD Survivor Survey with government designated participants and enters results into the DoD Survivor Survey Platform.
</li><li>Provides Outbound Contact services to ensure services delivered meet the requirements, needs, and expectations of the participants.
</li><li>Offers Interpretation and Translation services in compliance with applicable Federal and DoD regulations, directives and standards, as needed and/or requested by participants.
</li><li>Initiates escalation of contacts indicative of potentially harmful incidents and/or requiring mandated reporting.
</li><li>Possess strong customer service skills, knowledge of Contact Center operations, and knowledge and understanding of the military lifestyle.</li></ul><br>
<p></p>
<p><b>
MINIMUM QUALIFICATIONS:</b></p>
<ul>
<li>Contact Center Triage Consultants will pass criminal history, fingerprint, and credential review/verification meeting at least the requirements of DODI 1402.05, and successfully passed a DoD-initiated Tier 2 Suitability Investigation.</li>
<li>Must be a US Citizen.</li>
<li>Fluent English speaker.</li></ul><br>
<p></p>
<p><b>
Min. Citizenship Status Required:</b><br>
U.S Citizenship.</p><p></p><p><b><br>
LOCATION:</b><br>
Remote</p><p></p><p><b><br>
COMPENSATION:</b> Pay and benefits information for this position will be provided to interested candidates that apply. Arcetyp offers a package of compensation and benefits to full-time salaried employees. Pay and Benefits from our client: we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.</p><p></p><p><br>
Arcetyp is an Equal Opportunity Employer and we highly value diversity of our workforce. We accept resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status.</p></div>

Military Counseling Triage Consultant (Tele-work)

<div><div><div><div><div><p><b>*This position will work Monday thru Friday evenings and weekends for a department that operates 24/7, 365 days a year + holidays
</b></p><p><b>$2,500 Hiring Bonus!
</b></p><p><b>GCI's SMC Technician I </b>will monitor and support critical network elements to maintain the continuous operation of the company&rsquo;s network and system infrastructure. Provide on-shift surveillance, management, advanced-level troubleshooting response, and trouble resolution of the company&rsquo;s Wireless Radio Access Network (RAN) equipment and Core Transport Network in order to provide the highest level of network availability, restoring service.<br>
</p></div></div><br>
<div><div><b>ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
</b></div></div><br>
<div><div><ul><li>Function and work as a team to troubleshoot complex company network and customer issues using all required skills to perform the necessary duties.
</li><li>Follow procedures to identify and validate trouble conditions and take the appropriate course of action to minimize service interruptions.
</li><li>Consult with employees, other departments, and management to determine the root cause of an incident, outage, or failure of services and determine corrective actions.
</li><li>Perform proactive network status checks as part of normal surveillance activities ensuring optimum performance.
</li><li>Work closely with various engineering groups, network control, and field technicians to develop and implement tools and processes to improve capabilities and ensure quality service levels.
</li><li>Ensure all networks meet industry standards and identified performance goals.
</li><li><b>Special Conditions </b>: Required to participate in a rotational schedule.
</li></ul></div></div><br>
<div><div><b>COMPETENCIES:
</b></div></div><br>
<div><div><ul><li>ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
</li><li>BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI&rsquo;s Code of Conduct for Employees &ndash; the Basic Principles.
</li><li>COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
<ul><li>Able to handle stressful situations and maintain diplomacy, tact, and concern.
</li><li>Demonstrated ability to effectively work as a team and work independently to ensure established goals are successful.
</li></ul></li><li>COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
<ul><li>Excellent verbal and written communication required.
</li><li>Must be able to articulate information to technical and non-technical audiences throughout the company, both internal and external customers.
</li></ul></li><li>COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI&rsquo;s Code of Business Conduct &amp; Ethics.
</li><li>CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
</li><li>RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
<ul><li>Ability to have a high degree of self-initiative and be able to prioritize and handle multiple tasks with independent decision-making.
</li></ul></li><li>RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
<ul><li>Ability to analyze complex, challenging problems and situations leading to optimal solutions with attention to detail.
</li><li>Knowledge of telecommunications industry network environment and different applications. Preferred DOS/Windows/UNIX/Open view and associated applications.
</li><li>Ability to remain current in industry best practices of the discipline.
</li></ul></li><li>SAFETY &amp; SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
</li><li>Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.
</li><li><b>One or more of the following Network disciplines is required for any technician level:
</b></li></ul><p><b>Technical Communications:
</b></p><ul><li>Broad based working knowledge of interdepartmental and external communication and coordination required.
</li><li>Experience in drafting multi-focused technical reports for both internal management and external customer distribution preferred.
</li><li>Ability to work with peers and senior-level technicians to accurately communicate status of GCI&rsquo;s network assets to stakeholders, including physical facilities, network devices, and current service level availabilities during critical outages and maintenance events.
</li><li>Demonstrated ability to receive and classify work requests via email, tickets, and/or phone calls and assign tasks on a priority basis to team members of various technical abilities and assignments.
</li><li>Ability to develop, test, and enrich new processes and procedures; periodically assessing for accuracy and optimization to align with current departmental goals and overlying company mission.
</li><li>Ability to read, interpret, and contribute to network documentation.
</li><li>Knowledge of regulatory agencies and requirements around telecommunication incidents such as RCA, FCC, FAA, NORS, and PSAPs preferred.
</li><li>Knowledge of ITIL framework; specifically Change Management, Service Validation and Testing, and Incident Management.
</li></ul><p><b>Wireless Radio Access Network (RAN):
</b></p><ul><li>Broad based working knowledge of and ability to maintain cellular systems, transmission facilities, and equipment typically found in a Mobile Telephone Switching Office and Wireless Radio Access Network.
</li><li>Demonstrated knowledge of Wireless RF concepts such as UMTS/HSPA, GSM/GPRS/EDGE, CDMA/EVDO, LTE and 5G preferred.
</li><li>Experience with Ericsson and Nortel Wireless Networks preferred.
</li><li>Understanding of RF propagation principles and cellular theory preferred.
</li><li>Knowledgeable of transmission facilities including the test, turn up, and troubleshooting of T- 1 and Ethernet circuits required.
</li></ul><p><b>Satellite/Microwave RF transmission (RF):
</b></p><ul><li>Broad based working knowledge of and ability to maintain satellite modems, microwave radios, PCS equipment, MMDS equipment, and LMDS equipment.
</li><li>Demonstrated knowledge of RF transmission concepts of multiple access, duplexing, and communications protocols.
</li><li>Experience operating, maintaining, or installing satellite, microwave, or other wireless networks to preferably include programming, configuring, and troubleshooting.
</li><li>Understanding of RF transmission principles used in microwave or satellite communications preferred.
</li><li>FCC license is desired.
</li></ul><p><b>Core Transport Network (CORE):
</b></p><ul><li>Broad based working knowledge of and ability to maintain complex voice, SONET and IP transport, cable and data networking systems and standards.
</li><li>Experience with network troubleshooting and corrective maintenance; responding to circuit and facility outages within GCI&rsquo;s network; isolating outages and working with appropriate technical groups to restore service.
</li><li>Experience in a wide variety of telecommunications networks to include Force 10/Turin, Cisco ONS, ALU, Calix GPON, BTI, TYCO NEC, Tellabs, ECI, Juniper, and ADTRAN equipment.
</li><li>Comprehensive understanding of standard operations concepts such as availability, redundancy, reliability, and testing.
</li><li>Working knowledge of Linux/Unix operating systems.
</li><li>Ability to diagnosis basic routing problems.
</li>Knowledge of IP address nomenclature and meaning, IP protocols, IP routing, router and switch components and facilities, Communication facilities (fiber, cable, RF, PSTN, T1, ISDN, DDS, etc.) and Communication equipment (CSUs, modems, xDSL, wiring frames, cabling, etc.).<br>
<li>
</li></ul></div></div><br>
<div><div><p><b>Additional Job Requirements:
</b></p><p>Entry level technical position within the network control monitor and surveillance discipline with a basic skill set and proficiency working under close supervision. Conducts work assignments as directed with an understanding of telecommunications network technical environments. Reviews planned and unplanned changes to network infrastructure ensuring all networks are meeting industry standards and performance goals. Follows all documented procedures and participates in troubleshooting response and resolution. Provides on-shift surveillance and supports senior level technicians and management.<br>
</p><p></p><div><div><div><div>Compile and submit notifications and reports on network status and activity. Initiate notifications to management as determined by protocol to ensure the proper operation and maintenance of the company&rsquo;s network.
</div></div><br>
<div><div>Monitor the network and associated network elements, investigating and determining the cause of network events and alarms. Perform network troubleshooting and corrective maintenance. Respond to and isolate outages, working with the appropriate technical groups to prevent and/or restore service. Initiate disaster recovery actions as required.
</div></div><br>
<div><div>Interact with internal teams; the company&rsquo;s customers and vendors in a professional manner to resolve issues at the lowest level and as timely as possible.
</div></div><br>
<div><div>Work closely with various engineering and network control technicians to support development and implement tools and processes to improve capabilities ensuring quality service levels. Provide technical support and assistance to senior technicians. Mentor junior technicians as requested.
</div></div><br>
</div></div><p><b>Minimum Qualifications:
</b></p><p><b>Required: </b>* <i>A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
</i></p><ul><li>High School diploma or equivalent.
</li><li>Associate degree in Telecommunications, Computer Science, or related field. *
</li><li>Minimum of four (4) years of increasing responsibility and experience within a technical network telecommunications environment or related background. *
</li></ul><p><b>Preferred:
</b></p><ul><li>CCNA (Cisco), Juniper, or SCTE DOCSIS certifications.
</li><li>Telecommunications experience.
</li>Other relevant telecom industry or job specific certifications.<br>
<li>
</li></ul></div></div><br>
<div><div><p><b>DRIVING REQUIREMENTS </b>:
</p><ul><li>This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
</li></ul></div></div><br>
<div><div><b>PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
</b></div></div><br>
<div><div><ul><li>Position requires working a rotational schedule.
</li><li>Work is primarily sedentary, requiring daily routine computer usage.
</li><li>Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
</li><li>Ability to accurately communicate information and ideas to others effectively.
</li><li>Physical agility and effort sufficient to perform job duties safely and effectively.
</li><li>Ability to make valid judgments and decisions.
</li><li>Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
</li><li>Must work well in a team environment and be able to work with a diverse group of people and customers.
</li><li>Virtual workers must comply with remote work policies and agreements.
</li></ul><p><b>Background /Security Conditions: </b>Based on the position&rsquo;s business needs, background and security checks are subject to Level 2 background checks that may include but are not limited to: review of an individual&rsquo;s criminal history, credit check, and review of DMV records. Job candidates may also need to comply with additional State of AK contract requirements. GCI will ensure that background checks are conducted in compliance with all applicable federal and state statutes, such as the Fair Credit Reporting Act (FCRA) and the Americans with Disabilities Act (ADAAA).<br>
</p></div></div><br>
<div><div>The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
</div></div><br>
<div><div><b>Culture, Engagement, and Connection: </b>At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
</div></div><br>
<div><div><b>EEO: </b>GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
</div></div><br>
<div><div><b>DISCLAIMER: </b>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
</div></div><br>
<div><div><i>All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.</i></div></div></div></div></div>

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