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crm executive

Philip Morris International

<div>At Philip Morris International, we&rsquo;ve chosen to do something incredible. We&rsquo;re totally transforming our business and building our future on Smoke-Free products with the power to improve the lives of a billion adult smokers worldwide.
With huge change, comes huge opportunity. So, wherever you join us, you&rsquo;ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward.
Are you inquisitive, creative and results driven? Are you motivated by the prospect of working for a company that is producing innovative products that will transform the way society thinks about tobacco and support us with our ultimate vision of a Smoke-Free future &ndash; a goal of replacing cigarettes with less harmful alternatives? Do you look for ways to grow in your job? And do you want to build a great career? If the answer is yes, we&rsquo;d like to hear from you! 
RISE TO THE CHALLENGE
Philip Morris Management Services (Middle East) Ltd (PMMS) is looking for a CRM Executive to join the team. As a CRM Executive, you will be part of the Smoke-Free Products (SFP) teams reporting to the SFP CRM Manager.
CRM Executive role is responsible for marketing automation, setting up coordination with stakeholders and suppliers, tracking and monitoring of campaigns performance and proactive leveraging of enhancement in markets CRM ecosystems. 
YOUR &lsquo;DAY TO DAY'<ul><li>
Manage automated communication development and maintenance processes (from idea to execution &amp; analytics), in close cooperation with cross-functional team.</li><li>
Be able to provide Business stakeholders with consultancy on how to reflect desired business process or customer experience journey in CRM ecosystem.</li></ul><ul><li>
Manage various CRM projects in multicategory and multimarket environment.</li><li>
Actively participate in planning, assess timelines and track project deployment progress.</li><li>
Ensure efficiency of processes cooperating with stakeholders &amp; CRM agencies.</li><li>
Apply CRM expertise while challenging suppliers on proposed automation set up and timelines</li><li>
Track CRM KPIs achievement and propose ideas for communication enhancement:</li><li>
Provide data-driven approach to automated communication enhancement</li><li>
Propose optimization of automated communication platform based on customers&rsquo; reach and engagement and channels (email, SMS, IM) efficiency</li><li>
Propose innovations and exploration tests, track results and summarize further actioning</li></ul>
WHO WE&rsquo;RE LOOKING FOR<ul><li>
University degree in any relevant discipline</li><li>
1+ years of experience in CRM/Digital marketing</li><li>
Strong project management &amp; analytical skills</li><li>
Skills of personalization, segments selection and send out settings is a plus</li><li>
Understanding of Direct-to-Consumer environment (eCom/Retail), Direct Marketing and CRM industry best practices</li><li>
Knowledge of Google Analytics</li><li>
Accuracy and high attention to details</li><li>
Experience prioritizing campaign production in tools such as JIRA</li><li>
Experience in working with Power BI is a plus</li><li>
Experience in Salesforce Marketing Cloud is a plus</li><li>
Arabic language knowledge is a plus</li></ul></div>

CRM Executive

<div>
 At Philip Morris International, we&rsquo;ve chosen to do something incredible. We&rsquo;re totally transforming our business and building our future on Smoke-Free products with the power to improve the lives of a billion adult smokers worldwide.
 
 
 With huge change, comes huge opportunity. So, wherever you join us, you&rsquo;ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward.
 
 
 Are you inquisitive, creative and results driven? Are you motivated by the prospect of working for a company that is producing innovative products that will transform the way society thinks about tobacco and support us with our ultimate vision of a Smoke-Free future &ndash; a goal of replacing cigarettes with less harmful alternatives? Do you look for ways to grow in your job? And do you want to build a great career? If the answer is yes, we&rsquo;d like to hear from you!
 
 
 
 RISE TO THE CHALLENGE
 
 
 
 Philip Morris Management Services (Middle East) Ltd (PMMS) is looking for
 
 a CRM Executive
 
 to join the team. As a CRM Executive, you will be part of the Smoke-Free Products (SFP) teams reporting to the SFP CRM Manager.
 
 
 CRM Executive role is responsible for marketing automation, setting up coordination with stakeholders and suppliers, tracking and monitoring of campaigns performance and proactive leveraging of enhancement in markets CRM ecosystems.
 
 
 
 YOUR &lsquo;DAY TO DAY'
 
 
 
 <ul>
 <li>
 Manage automated communication development and maintenance processes (from idea to execution &amp; analytics), in close cooperation with cross-functional team.
 </li>
 <li>
 Be able to provide Business stakeholders with consultancy on how to reflect desired business process or customer experience journey in CRM ecosystem.
 </li>
 <li>
 Manage various CRM projects in multicategory and multimarket environment.
 </li>
 <li>
 Actively participate in planning, assess timelines and track project deployment progress.
 </li>
 <li>
 Ensure efficiency of processes cooperating with stakeholders &amp; CRM agencies.
 </li>
 <li>
 Apply CRM expertise while challenging suppliers on proposed automation set up and timelines
 </li>
 <li>
 Track CRM KPIs achievement and propose ideas for communication enhancement:
 </li>
 <li>
 Provide data-driven approach to automated communication enhancement
 </li>
 <li>
 Propose optimization of automated communication platform based on customers&rsquo; reach and engagement and channels (email, SMS, IM) efficiency
 </li>
 <li>
 Propose innovations and exploration tests, track results and summarize further actioning
 
 
 </li>
 </ul>
 
 Who We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 University degree in any relevant discipline
 </li>
 <li>
 1+ years of experience in CRM/Digital marketing
 </li>
 <li>
 Strong project management &amp; analytical skills
 </li>
 <li>
 Skills of personalization, segments selection and send out settings is a plus
 </li>
 <li>
 Understanding of Direct-to-Consumer environment (eCom/Retail), Direct Marketing and CRM industry best practices
 </li>
 <li>
 Knowledge of Google Analytics
 </li>
 <li>
 Accuracy and high attention to details
 </li>
 <li>
 Experience prioritizing campaign production in tools such as JIRA
 </li>
 <li>
 Experience in working with Power BI is a plus
 </li>
 <li>
 Experience in Salesforce Marketing Cloud is a plus
 </li>
 <li>
 Arabic language knowledge is a plus
 
 
 </li>
 </ul>
 
 16930
 
</div>

edari

<div>
 
 We are currently seeking an
 
 CRM Executive
 
 who will be responsible for designing and executing multi-channel customer journeys using
 
 Salesforce Marketing Cloud.
 
 Sitting in the
 
 Brand Loyalty
 
 team, you will play a key role in consistent elevated guest communication that are brand aligned. The ideal candidate will be commercially aware, analytical and have strong stakeholder management skills.
 
 
 
 
 
 Our client based in Dubai, is one of the largest and most luxurious hospitality brands in the region. This position is a contract role with an initial duration of
 
 12 months
 
 and is
 
 renewable.
 
 
 
 
 
 
 
 Key responsibilities:
 
 
 <ul>
 <li>
 Design and execute multi-channel customer journeys using SFMC with aligned messaging across email, SMS, push notifications, and more.
 </li>
 <li>
 Consistent elevated guest communications that are brand aligned, focusing on multi-channel communications touch points.
 </li>
 <li>
 Ensure promotional campaigns and transactional triggered communications are punctual on SFMC.
 </li>
 <li>
 Working closely with CRM Assistant Manager on overview and alignment with communication calendar.
 </li>
 <li>
 Build and maintain responsive HTML email templates with dynamic content.
 </li>
 <li>
 Partner with the CRM Assistant Manager to integrate global campaign elements and contribute to the development of brand-compliant email content.
 </li>
 <li>
 Support SFMC journeys in line with data from Guest 360 / CDP / Service Cloud.
 </li>
 <li>
 Ensure the CRM database is up-to-date, accurate and compliant while segmenting customer data for targeted campaigns from CDP.
 </li>
 <li>
 Continuously optimize campaigns through A/B testing, performance analysis, and actionable insights.
 </li>
 <li>
 Monitor and analyze customer behavior and campaign performance to identify trends and provide actionable insights for improving customer engagement.
 </li>
 <li>
 Prepare and present regular reports with CoE team on the effectiveness of CRM activities, highlighting key metrics like open rates, conversions, and ROI.
 </li>
 <li>
 Collaborate with wider teams and relevant verticals to ensure timely brand-aligned campaigns being dispatched.
 </li>
 <li>
 Demonstrate commercial awareness to ensure a cohesive and effective communications strategy is aligned with business objectives.
 </li>
 <li>
 Focus on maintaining quality checks and securing necessary approvals to deploy on-brand communications from the SFMC platform.
 </li>
 <li>
 Optimize internal processes based on team requests, review opportunity gaps, and understand business requirements.
 </li>
 <li>
 Maintain security and integrity of the Salesforce software.
 </li>
 <li>
 Understanding and adhering to data compliance laws and privacy policies.
 </li>
 <li>
 Assist with the integration of Salesforce with other systems for effective communications.
 </li>
 <li>
 Be a key day-to-day support for CoE Team.
 </li>
 <li>
 Be a key day-to-day support for brand evolution project activities, focusing on communication efficiencies, ensuring brand alignment with broader business strategies.
 </li>
 <li>
 Build collaborative, trust-based relationships across property teams, corporate &amp; group functions to streamline email workflows and drive collective success.
 </li>
 </ul>
 
 
 
 
 
 Knowledge, skills &amp; experience:
 
 
 <ul>
 <li>
 Salesforce Developer - Proficient understanding of Salesforce administration, including Salesforce Marketing Cloud (SFMC) certifications.
 </li>
 <li>
 Minimum of 2 years experience working with Marketing Cloud platforms.
 </li>
 </ul>
</div>

Marketing CRM Executive

Sobha Realty

We&rsquo;re Hiring! | CRM Executive (RM) &ndash; Sobha Realty | Dubai, UAEIndustry: Luxury Real EstateExperience: 1&ndash;3 YearsEducation: Bachelor&rsquo;s in Engineering or Interior Design (mandatory)Language: English is a must | Multilingual = Bonus!What You&rsquo;ll Do:<ul><li>Serve as the primary point of contact for clients post-sale</li><li>Coordinate with internal teams &ndash; Sales, Design, Engineering</li><li>Handle queries, updates, and customization requests</li><li>Ensure smooth handovers and top-tier client satisfaction</li><li>Maintain up-to-date records in CRM systems</li></ul>Who You Are:<ul><li>Degree holder in Engineering or Interior Design</li><li>Fluent in English (bonus if you speak Arabic, Russian, Chinese or French!)</li><li>Skilled at multitasking, driven and managing client relationships</li><li>Confident using CRM tools &amp; a passionate professional</li><li>Background in real estate or design? That&rsquo;s a plus!</li></ul>Apply now and help us turn client dreams into reality. Sobha Realty &ndash; Crafted with Passion. Built to Inspire.Job Type: Full-time

Client Relationship Executive

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 171992
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The ECRM Executive will play a critical role in driving customer engagement through data-driven campaigns leveraging Email, Push, and WhatsApp channels. With strong analytical skills and a focus on customer lifecycle management, the role involves designing and optimizing omni-channel drip campaigns. Success in this role requires deep insights into customer personalization and the ability to deliver measurable business impact. The executive will work closely with cross-functional teams to align strategies with business goals and maintain CRM platform health.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Campaign Execution &amp; Reporting
 
 
 <ul>
 <li>
 Plan, build, and execute CRM campaigns across Email, Push, WhatsApp, and other relevant channels.
 </li>
 <li>
 Manage end-to-end campaign execution including segmentation, targeting, personalization, and testing.
 </li>
 <li>
 Conduct pre- and post-campaign analysis to measure performance, derive insights, and optimize future campaigns.
 </li>
 <li>
 Design customer lifecycle journeys and set up automated drip campaigns across omni-channel touchpoints.
 </li>
 <li>
 Leverage data and analytics to identify opportunities for improving retention, engagement, and revenue.
 </li>
 <li>
 Collaborate with cross-functional teams (Brand marketing, Product, and IT) to align CRM strategies with business goals.
 </li>
 <li>
 Hands on experience in (HTML, Jinja, or similar scripting) for personalised/dynamic template creation.
 </li>
 <li>
 Monitor and maintain CRM platform health, ensuring data quality and integration with other systems.
 </li>
 <li>
 Stay updated with CRM best practices, tools, and industry trends to continuously enhance customer communication.
 
 
 </li>
 </ul>
 Technology and Tools
 
 
 <ul>
 <li>
 Hands on experience with CDP/CRM tools like Braze, Salesforce, Blueshift, Bloomreach, MoEngage.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Extensive CRM campaign management experience.
 </li>
 <li>
 Proficient in email and push notification technologies.
 </li>
 <li>
 Strong analytical and reporting skills.
 </li>
 <li>
 Proficiency in HTML and scripting languages.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Minimum 5 years of CRM experience in Retail/E-commerce.
 </li>
 <li>
 Proven expertise in managing campaigns across Email, Push Notification, and WhatsApp.
 </li>
 <li>
 Strong analytical mindset with experience in campaign performance analysis and reporting.
 </li>
 <li>
 Solid understanding of customer segmentation, lifecycle marketing, and omni-channel strategies.
 </li>
 <li>
 Hands-on experience with marketing automation platforms and CDPs.
 </li>
 <li>
 Basic HTML and Jinja (or equivalent scripting) knowledge for campaign customization.
 </li>
 <li>
 Excellent problem-solving, communication, and stakeholder management skills.
 </li>
 <li>
 Ability to work independently and drive projects end-to-end.
 
 
 </li>
 </ul>
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 
 
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate
 
 why
 
 this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 
 
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
</div>

CRM Analyst | Retail

Atos

Sales Executive &ndash; Marketing Agency Dubai, UAE | Full-time | Sales | Uncapped CommissionAbout Us: We are a leading marketing consultancy based in Dubai, delivering cutting-edge solutions in social media, performance marketing, branding, and CRM management. With a decade of combined expertise, we help businesses scale smartly and creatively.The Opportunity: We are looking for a highly driven Sales Executive to join our expanding team. If you are passionate about marketing solutions, love meeting new clients, and have a track record of closing deals&mdash;you'll thrive here.Responsibilities:<ul><li>Identify and generate new business opportunities for marketing services (social media, SEO, branding, CRM, paid ads, and more)</li><li>Attend client meetings, both in-person and virtual, presenting tailored marketing solutions with confidence and professionalism</li><li>Manage leads and pipeline through CRM systems efficiently</li><li>Build and maintain strong, long-term relationships with clients</li><li>Meet and exceed monthly and quarterly sales targets</li><li>Prepare proposals and presentations that are client-centric and solution-oriented</li></ul>Requirements:<ul><li>Sales experience in marketing, advertising, or digital media (agency background preferred)</li><li>Solid understanding of CRM platforms (Zoho CRM, HubSpot, or similar)</li><li>Excellent presentation, communication, and negotiation skills</li><li>Highly presentable, confident, and client-facing</li><li>Motivated by performance &mdash; uncapped commission structure</li></ul>Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per month

Sales Executive | Marketing Agency Experience

Home Comfort Technical Services LLC

Overview We are seeking a dynamic and results-driven Sales and Operations Executive specializing in Technical Services to join our team. We are looking for a dynamic Sales &amp; Operations Executive to join our growing team. The ideal candidate must have strong experience in maintenance services, waterproofing, AC duct cleaning, painting, and general technical services. You will be responsible for bringing new business, managing existing clients, supervising site operations, and ensuring smooth project execution.ResponsibilitiesGenerate new sales leads and convert them into projects Prepare quotations, proposals, and cost estimates Conduct site visits, inspections, and client meetings Coordinate with technicians and supervisors for daily operations Ensure timely completion of projects with quality standards Maintain customer relationships and handle after-sales support Achieve monthly sales targets Maintain reports, follow-ups, and CRM updates<ul><li>Qualifications</li><li>Proven experience in outside sales, B2B sales, or technical sales</li><li>Minimum 2&ndash;3 years of experience in UAE technical/maintenance services</li></ul>Strong knowledge of waterproofing, painting, AC duct cleaning, gypsum, handyman &amp; general maintenance work Excellent communication and negotiation skills Valid UAE Driving License preferred Ability to work under pressure and meet targets Basic computer skills (Excel, Word, CRM)Join us as a Sales and Operations Executive &ndash; Technical Services, where your expertise will directly influence our growth trajectory while providing innovative solutions to our clients.Job Type: Full-timePay: AED3,500.00 - AED5,000.00 per month

Sales and Operations Executive - Technical Services

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Sales and Operations Executive - Technical Services