legal billing & operations analyst - asset resolution (türkiye)

remotely freelance game translator (english/arabic to turkish)

(hebrew & english) customer support consultant, hospitality (remote)

legal billing & operations analyst - asset resolution (türkiye) Jobs in Turkey

customer service specialist – turkey Jobs in Turkey

customer service specialist – turkey

remotely freelance game translator (english/arabic to turkish) Jobs in Turkey

sales director

(hebrew & english) customer support consultant, hospitality (remote) Jobs in Turkey

crm lead turkish speaker

PrimeBase Ltd

<p><b>CRM Lead - Turkish Speaker</b></p><p>We are looking for a seasoned <b>CRM Lead</b> <b>(Campaign, Lifecycle, Data &amp; Loyalty) </b>to take end-to-end ownership of our CRM ecosystem &mdash; spanning campaign strategy, customer lifecycle management, data analytics, and loyalty/gamification initiatives.</p><p>You will be responsible for designing and driving the overall CRM growth strategy, ensuring every initiative is measurable, insight-driven, and directly contributing to business outcomes.</p><p>You are someone who can think strategically, act operationally, and lead with a strong sense of ownership &mdash; without hierarchy-driven behaviors.</p><p><b>Key Responsibilities</b></p><ul><li>Own and lead the end-to-end CRM strategy, including campaign management, lifecycle design, and customer engagement frameworks,</li><li>Define and execute growth-oriented CRM initiatives with a strong focus on ROI and incremental impact,</li><li>Build and optimize customer segmentation models using behavioral and transactional data,</li><li>Oversee multi-channel CRM operations (email, push, SMS, in-app), ensuring consistency and effectiveness,</li><li>Design and manage loyalty and gamification strategies to drive engagement, retention, and lifetime value,</li><li>Lead and develop the in-house CRM data and BI capabilities, working closely with dedicated data and BI team members to build robust analytics, dashboards, and insight generation frameworks that directly inform growth decisions,</li><li>Act as a cross-functional driver across IT, MarCom, Design, and Affiliate teams: fostering a culture of shared outcomes while proactively challenging assumptions, pushing for higher impact, and ensuring end-to-end accountability on CRM initiatives.</li><li>Analyze campaign and lifecycle performance with a critical lens: What worked? What didn&rsquo;t? Why? What&rsquo;s next?</li><li>Further enhance the existing test-and-learn culture by introducing advanced experimentation and optimization approaches to continuously improve CRM performance,</li><li>Work cross-functionally with marketing, product, and tech teams to align CRM initiatives with overall business goals,</li><li>Take ownership of both strategy and execution, stepping into operational details when needed,</li><li>Lead, mentor, or influence team members with high-impact leadership style.</li></ul><p><b>Required Qualifications</b></p><ul><li>Minimum 10 years of experience in CRM, Campaign<b>, </b>Growth, Lifecycle Marketing domain,</li><li>Fluent in English,</li><li>Open communication style, organization-first approach with strong ownership and accountability,</li><li>Proven experience managing end-to-end CRM ecosystems, with a critical approach to questioning impact and continuously improving outcomes &mdash; not limited to campaign execution,</li><li>Strong background in CRM data analysis and Business Intelligence, with the ability to translate data into actionable strategy and business impact,</li><li>Hands-on experience with CRM tools/platforms,</li><li>Demonstrated success in building and scaling loyalty programs and gamification frameworks,</li><li>Deep understanding of customer lifecycle management and personalization strategies,</li><li>Strong analytical mindset with a clear focus on ROI, incremental impact, efficiency, and performance measurement,</li><li>Experience in segmentation, targeting, and predictive modeling,</li><li>Ability to balance strategic thinking with hands-on execution, and willingness to step into operational details when needed,</li><li>Excellent stakeholder management and cross-functional collaboration skills, with the ability to drive alignment, challenge when needed, and ensure shared accountability across teams.</li></ul><p>İş T&uuml;r&uuml;: Tam zamanlı, Kontratlı</p><p>Başvuru Soruları:</p><ul><li>What is your monthly salary expectation? (Turkish Lira)</li></ul><p>Work Location: Remote</p>

CRM Lead - Turkish Speaker

Yadea

<div>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Provide on-site and remote technical support, including installation, troubleshooting, maintenance, and repair of products.
  </li>
  <li>
   Respond promptly to customer service requests and ensure timely resolution.
  </li>
  <li>
   Conduct regular customer follow-ups to gather feedback and improve service quality.
  </li>
  <li>
   Manage spare parts inventory and coordinate logistics with headquarters.
  </li>
  <li>
   Collaborate with the global technical team to escalate and resolve complex issues.
  </li>
  <li>
   Comply with local regulations and uphold company standards in all customer interactions.
  </li>
 </ul>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Turkish speaker with fluent English communication skills (written and spoken).
  </li>
  <li>
   Bachelor&rsquo;s degree in Engineering, Electronics, Mechanical, or a related field.
  </li>
  <li>
   Minimum 2 years of experience in after-sales service, technical support, or field service roles.
  </li>
  <li>
   Valid driver&rsquo;s license and willingness to travel frequently within Turkey.
  </li>
  <li>
   Strong problem-solving skills and customer-oriented mindset.
  </li>
 </ul>
</div>


After Sales Service Specialist

Spotify

<div><div><div><div><div><div>Content</div></div></div><div><div>
Music</div></div></div><div><div>
Permanent</div></div><div><div>
Istanbul</div></div><div><div><p>
The Lead, Music Development acts as the principal architect in fortifying Spotify&rsquo;s relationships and standing within the Turkish music landscape across labels, industry bodies, and other institutional stakeholders. Acting as the spokesperson, this role strengthens Spotify&rsquo;s position in the Turkish music ecosystem by shaping clear narratives and leading strategic initiatives and events. You will address industry sentiment, focus on strengthening institutional relationships, and connect with internal global music leadership to ensure a seamless flow of information and feedback.</p></div></div></div><div></div><div><div><p><br>
What You'll Do</p><ul><div>
<ul>
<li>Build and lead relationships with major and independent labels, CMOs, and key music industry partners across T&uuml;rkiye</li>
<li>Drive strategic alignment through initiatives like Quarterly Business Reviews, focusing on long-term growth and shared outcomes</li>
<li>Represent Spotify as a trusted voice in the Turkish music ecosystem through events, panels, and industry forums</li>
<li>Shape and deliver clear, compelling narratives that communicate Spotify&rsquo;s platform, values, and innovations</li>
<li>Partner with Marketing, PR, Government Affairs, and global Music teams to align communication and engagement strategies</li>
<li>Provide local teams with insights on market trends, emerging genres, and shifts in listener behavior</li>
<li>Translate market data into actionable strategies that support artists, partners, and business growth</li>
<li>Design and lead education initiatives that help partners better understand Spotify&rsquo;s tools, model, and opportunities</li>
<li>Define and deliver initiatives that support the growth, diversity, and global reach of Turkish music</li>
<li>Manage budgets to execute impactful programs across the local music ecosystem</li>
</ul>
</div></ul></div></div><div><div><p>Who You Are</p><ul><div>
<ul>
<li>You have a minimum of 15 years of experience across media, entertainment, or technology, with exposure to rights, partnerships, or content strategy</li>
<li>You understand how the digital music ecosystem works, including streaming models and platform dynamics</li>
<li>You know how to build and maintain senior-level relationships across complex stakeholder environments</li>
<li>You are comfortable representing an organization publicly and can communicate complex ideas in a clear, engaging way</li>
<li>You use market insights and data to guide decisions and influence strategy</li>
<li>You collaborate effectively across global teams and can balance local priorities with broader business goals</li>
<li>You communicate fluently in both Turkish and English, with confidence in formal presentations and discussions</li>
<li>You bring a strong understanding of the Turkish music landscape, including regulatory and industry dynamics</li>
<li>You care about supporting creators and contributing to a more inclusive and sustainable music ecosystem</li>
</ul>
</div></ul></div></div><div><div><p>Where You'll Be</p><ul><div>
<ul>
<li>This role is based in Istanbul</li>
<li>We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.</li>
</ul>
</div></ul></div></div><div><div><p>Our global benefits</p></div><div></div><div><div>
Extensive learning opportunities, through our dedicated team, GreenHouse.</div></div><div></div><div><div>
Flexible share incentives letting you choose how you share in our success.</div></div><div></div><div><div>
Global parental leave, six months off - for all new parents.</div></div><div></div><div><div>
All The Feels, our employee assistance program and self-care hub.</div></div><div></div><div><div>
Flexible public holidays, swap days off according to your values and beliefs.</div></div></div></div><div></div>

Lead Music Development, Türkiye

Volt Lines

<p><b>Join us and be a part of shaping the future of urban mobility!</b></p><p>Some complain about traffic but some are actually doing something about it. Join us on our mission to reduce traffic in Istanbul by increasing the accessibility of sustainable shared mobility.</p><p><b>Who are we?</b></p><p>Volt Lines is the only technology-enabled player in the Turkish market competing against legacy incumbents and it reduces emissions and traffic by turning premium 16-seater buses into a viable alternative to single occupancy vehicles.</p><p><b>What we do?</b></p><p>In Istanbul, over 50,000 buses operate at 31% efficiency. These buses, which contribute to the city's traffic with empty seats, could also be the solution to its problem. Volt Lines is the only shuttle service provider that has both software as well as a transport service. This allows for optimal harmonization of the software and operation resulting in the creation of great experiences and services. Notable examples of these innovative services include DRT and Marketplace. DRT (short for Demand-Responsive Transport) was covered by a Harvard Business School case study that is being taught at the MBA school. Marketplace on the other hand allows companies to sell empty seats on their buses to neighboring passengers who are going in the same direction at the same time.</p><p><b>Let's work together to shape the future of mobility.</b></p><p>As the <b>FP&amp;A Manager</b>, you will be the architectural lead for our financial health. You will own the entire financial lifecycle&mdash;from the granular accuracy of the 2-person accounting team to high-level rolling forecasts that drive our strategic decisions. This is a &quot;player-coach&quot; role requiring high-level IFRS/Local GAAP knowledge, operational rigor in fleet management, and the ability to manage external stakeholders (banks/tax authorities) with finesse.</p><p><b>Responsibilities</b></p><p><b>Financial Planning &amp; Analysis (FP&amp;A)</b></p><ul><li>Own the &quot;Landing&quot; (2x/month), Monthly Closing, and Rolling Forecasts.</li><li>Transform raw data into actionable insights, specifically regarding fleet performance and unit economics.</li><li>Monitor macro-economic indicators (CPI/PPI, fuel parity) to proactively adjust pricing and cost structures.</li></ul><p><b>Financial Control &amp; Operations</b></p><ul><li>Full Statement Ownership: End-to-end responsibility for the P&amp;L, Balance Sheet, and Cash Flow statements.</li><li>Treasury: Manage liquidity, FX exposure (crucial for TR operations), and bank relationships.</li><li>Governance: Act as a checkpoint for payroll execution, variable incentive calculations, and all employee/driver payouts.</li></ul><p><b>Compliance</b></p><ul><li>Tax &amp; Audit: Manage tax accruals, maintain the relationship with the Tax Office, and support the annual external audit process.</li><li>Process Improvement: Build the &quot;guardrails&quot; for expenses and payouts to ensure zero leakage.</li></ul><p><b>Requirements</b></p><ul><li>Experience: 6&ndash;8 years in Finance/Accounting, with at least 3 years in a managerial or Senior FP&amp;A capacity.</li><li>Language: Native Turkish speaker with excellent English (written and verbal) for reporting and C-suite collaboration.</li><li>Technical: Advanced Excel/Financial Modeling is a must; experience with ERPs (e.g., Logo, SAP, Oracle) and IFRS reporting is highly preferred.</li><li>Industry: Experience in logistics, fleet management, or operationally heavy sectors is a massive plus.</li></ul><p><b>Benefits</b></p><ul><li>Innovative Environment: Volt Lines operates in a fast-growing, innovative industry, offering opportunities to work on impactful projects with cutting-edge technology.</li><li>Career Growth: Volt Lines is committed to employee development, offering opportunities for career progression, training, and skill enhancement.</li><li>Work-Life Balance: Volt Lines offers flexible working hours as well as a flexible paid time-off policy that promotes a healthy work-life balance.</li><li>Startup Culture: Volt Lines embodies a startup environment that promotes creativity, autonomy, and innovation, providing employees with the freedom to take initiative and make decisions.</li><li>Inclusive Work Culture: Volt Lines values different perspectives, backgrounds, and experiences, and fosters an inclusive workplace where everyone can thrive.</li><li>Impact on Urban Mobility: Volt Lines focuses on revolutionizing urban transportation and sustainability, giving employees a chance to contribute to a purpose-driven mission.</li><li>Compensation and Benefits: Volt Lines offers its employees a best-in-class equity program (RSUs), the chance to earn up to 20 salaries in a year, private health insurance, food and transportation allowances among other perks</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Financial Planning and Analysis Manager

Podogen Cosmetic

<p>Part-Time Sales &amp; Marketing Assistant (Bilingual &ndash; English &amp; Turkish)</p><p>Nişantaşı, Istanbul (Office-Based) Part-Time (3 Days per Week | ~21 Hours)</p><p>About the Role</p><p>We are looking for a motivated and detail-oriented Sales &amp; Marketing Assistant to support the growth of Podogen London, a premium cosmetic brand focused on hand, foot, and nail care.</p><p>This is a flexible, part-time role ideal for someone who enjoys working in a fast-paced startup environment and wants hands-on experience in both sales and marketing.</p><p>Key Responsibilities</p><ul><li>Support daily sales activities, including customer follow-ups and order coordination</li><li>Assist in developing and executing marketing campaigns (digital &amp; offline)</li><li>Manage and respond to customer enquiries (online and offline channels)</li><li>Help coordinate retail, distributor, and partnership outreach</li><li>Assist with social media content planning and posting</li><li>Maintain and update CRM, sales records, and reports</li><li>Support with events, promotions, and brand activations</li><li>Conduct basic market and competitor research</li></ul><p>Requirements</p><ul><li>Fluent in English and Turkish (spoken and written)</li><li>Strong communication and interpersonal skills</li><li>Highly organised with attention to detail</li><li>Proactive, self-motivated, and comfortable in a startup environment</li><li>Basic understanding of sales and marketing principles</li><li>Proficiency in Microsoft Office / Google Workspace</li><li>Experience in the cosmetics, beauty, or personal care sector is a plus</li></ul><p>What We Offer</p><ul><li>Competitive part-time salary + performance-based bonus</li><li>Flexible working hours (within agreed schedule)</li><li>Opportunity to grow within a fast-growing international brand</li><li>Hands-on experience across sales, marketing, and business development</li><li>Dynamic and supportive startup environment</li></ul><p>How to Apply</p><p>Please send your CV and a short introduction to:info@podogen.com</p><p>Job Type: Part-time</p><p>Pay: 14,000.00TRY - 17,000.00TRY per month</p><p>Work Location: Hybrid remote in Nişantaşı</p>

Sales Assistant

Boehringer Ingelheim

<div>
 <strong>
  THE POSITION
  <br/>
  <br/>
 </strong>
 Join our
 <strong>
  Digital Engagement team
 </strong>
 as a
 <strong>
  Digital Engagement Coordinator
 </strong>
 , supporting the execution of digital and omnichannel initiatives for the
 <strong>
  Turkish pharmaceutical market
 </strong>
 .
 <br/>
 <br/>
 In this role, you will help enhance
 <strong>
  HCP engagement
 </strong>
 by coordinating digital campaigns, content, and platforms in close collaboration with marketing, sales, and external agencies.
 <br/>
 <br/>
 The role is based in
 <strong>
  Istanbul
 </strong>
 and is offered as a
 <strong>
  permanent contract
 </strong>
 .
 <br/>
 <br/>
 <strong>
  Tasks &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own day‑to‑day execution of digital channel and content activities across existing and emerging channels (e.g., websites, email, Adobe Campaign, remote engagement) to support brands and therapeutic areas.
  </li>
  <li>
   Coordinate end‑to‑end digital campaigns and content deployment (web/email/remote engagement), including tagging/measurement and KPI reporting, in collaboration with brand teams, sales, medical, and agencies.
  </li>
  <li>
   Drive operational excellence across content projects and platforms; serve as OPU Process Owner for Adobe Campaign (governance, reliable operations, continuous improvement).
  </li>
  <li>
   Ensure customer‑centric execution and compliant content lifecycle: manage materials/systems in line with MLR, local regulations, and data privacy/consent; support training/change adoption as needed.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Stakeholders
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Marketing/Brand teams, Field force, Medical and Regulatory/Compliance
  </li>
  <li>
   Digital/IT partners (CRM/Veeva, web, analytics) and external agencies/vendors
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in marketing, business administration, communications, or a related field.
  </li>
  <li>
   1-3 years of experience in digital marketing/engagement and/or digital transformation (campaign execution, platforms, content, training/change management). Pharma/healthcare experience is a plus; other regulated industries are welcome.
  </li>
  <li>
   Hands‑on experience executing digital campaigns across web/email/CRM/remote engagement (Adobe Campaign preferred); familiarity with DAM/content authoring tools and agency collaboration.
  </li>
  <li>
   Analytical and detail‑oriented; able to define/track KPIs and tagging needs and create clear summaries (Excel/PowerPoint; Adobe Analytics/Dynamic Tag Management is a plus).
  </li>
  <li>
   Strong project and stakeholder management skills; able to work independently, prioritize, and communicate effectively with cross‑functional teams.
  </li>
  <li>
   Understanding of MLR processes and regulatory considerations; strong compliance mindset (promotional review, data privacy/consent).
  </li>
  <li>
   Fluency in Turkish and a good command of English.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Our Company
 <br/>
 <br/>
 <strong>
  Why Boehringer Ingelheim?
  <br/>
  <br/>
 </strong>
 With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better.
 <br/>
 <br/>
 Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.
 <br/>
 <br/>
 Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations.
 <br/>
 <br/>
 Want to learn more? Visit https://www.boehringer-ingelheim.com
</div>


Digital Engagement Coordinator

DP World

<div><p>We are looking for a <b>Customer Service Manager</b> to join our team in <b>Kocaeli</b>, T&uuml;rkiye. This role offers the opportunity to drive operational excellence and contribute to our commitment to world-class logistics solutions.</p><p><b>
Responsibilities:</b></p><ul><li>
Ensure timely and accurate service requests from customers are received and fulfilled.</li><li>
Plan and distribute duties among customer service specialists, monitor their development, and take corrective/preventive actions.</li><li>
Monitor invoicing processes to ensure they align with customer expectations and company financial structures.</li><li>
Ensure regular reconciliation of invoices and timely collections.</li><li>
Coordinate with relevant units to initiate legal proceedings in case of disputes in customer account collections.</li><li>
Lead and manage a team, promoting collaboration and ensuring goal alignment.</li><li>
Act as an ambassador for DP World, promoting positive behaviors and ensuring safety and compliance with company policies.</li><li>
Achieve assigned work targets and participate in development programs.</li><li>
Comply with occupational health and safety rules and act environmentally sensitive.</li><li>
Regularly visit Customs and Logistics companies to identify needs and coordinate actions for improvement.</li><li>
Ensure coordination with the Customs Directorate and adapt to legislative changes.</li><li>
Monitor customer service requests, record issues in the CRM system, and lead corrective/preventive actions.</li><li>
Ensure compliance with information security policies and manage related activities.</li><li>
Coordinate information security awareness, incident monitoring, and audit activities.</li></ul><p><b>
Profile:</b></p><br>
<ul><li>
Bachelor's degree in relevant fields.</li><li>
At least 5 years in a similar position.</li><li>
Fluent Turkish and English language skills.</li><li>
Knowledge of customs legislation and practices.</li><li>
Proficient in SAP SD-FI, CRM, and Microsoft Office programs.</li><li>
Ability to effectively convey information, listen actively, and engage with customers and team members.</li><li>
Strong analytical skills to identify issues, develop solutions, and implement corrective actions to enhance customer satisfaction.</li></ul><p></p><p><b><br>
Compensation</b></p><p>
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.</p><p><b>
About DP World</b></p><p>
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world&rsquo;s trade flow better, changing what&rsquo;s possible for the customers and communities we serve globally.</p><p>
With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that&rsquo;s fit for the future.</p><p>
We&rsquo;re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology &ndash; and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.</p><p>
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we&rsquo;re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer&rsquo;s door.</p><p><b>
WE MAKE TRADE FLOW</b></p><p><b>
To Change What's Possible For Everyone</b></p></div><p></p>

Customer Service Manager

Explore 276+ Crm lead turkish speaker in Turkey this May. Find roles across top companies and apply now to boost your career.