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customer success specialist Jobs in Lahore

customer success specialist

customer support specialist Jobs in Lahore

customer support specialist

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crm specialist

Techionik Ltd

<p>We are seeking an experienced GoHighLevel (GHL) CRM Specialist to manage, optimize, and scale our CRM operations. The ideal candidate will have extensive experience with GoHighLevel, marketing automation, client management, and sales funnels. You will play a key role in improving customer experience, streamlining business processes, and driving growth through automation and data-driven insights.</p><p><b>Key Responsibilities:</b></p><ul><li>Configure, manage, and optimize GoHighLevel CRM for internal teams and clients.</li><li>Design and implement sales funnels, pipelines, and automation workflows to improve efficiency.</li><li>Integrate GHL with other marketing tools, email platforms, and analytics tools.</li><li>Monitor CRM performance, track KPIs, and provide actionable insights.</li><li>Train and support team members in using GHL effectively.</li><li>Ensure data accuracy, segmentation, and database hygiene.</li><li>Develop strategies for lead nurturing, client retention, and conversion optimization.</li><li>Collaborate with marketing, sales, and support teams to align CRM strategies with business goals.</li></ul><p><b>Required Skills and Qualifications:</b></p><ul><li>Proven experience with GoHighLevel CRM at a professional level.</li><li>Strong understanding of marketing automation, sales funnels, and pipeline management.</li><li>Knowledge of CRM integrations with email, SMS, and other communication platforms.</li><li>Analytical mindset with the ability to translate data into actionable insights.</li><li>Excellent problem-solving, communication, and project management skills.</li><li>Ability to work independently and lead CRM initiatives.</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Experience in SaaS, digital marketing agencies, or client management roles.</li><li>Familiarity with API integrations and advanced automation.</li><li>Certification or advanced training in GoHighLevel CRM.</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive salary.</li><li>Opportunity to work with a dynamic, growth-focused team.</li><li>Professional growth and training opportunities in CRM management and marketing automation.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

GoHighLevel (GHL) CRM Specialist

Harris Silicone & Glass Pvt. Ltd.

<p><b>Position Title:</b> Assistant Manager Sales<b>Department:</b> Sales &amp; Business Development<b>Location:</b> (Add your company location)<b>Employment Type:</b> Full-time<b>Job Summary</b></p><p>The Assistant Manager Sales (CRM Specialist) is responsible for managing the complete customer relationship lifecycle, ensuring efficient lead management, timely follow-ups, and strong coordination with the sales team. The role focuses on using CRM tools to drive revenue growth, improve customer experience, and support strategic decision-making through data insights.</p><p><b>Key ResponsibilitiesCRM &amp; Sales Operations</b></p><ul><li>Manage and maintain the company CRM system to ensure accurate and updated customer data.</li><li>Oversee the entire lead management cycle: lead assignment, follow-ups, pipeline tracking, and conversion reporting.</li><li>Monitor and analyze lead flow, sales funnel activities, and customer interaction history.</li><li>Ensure timely follow-up by sales teams and monitor performance through CRM dashboards.</li><li>Generate weekly, monthly, and quarterly sales performance reports.</li></ul><p><b>Customer Relationship Management</b></p><ul><li>Build strong relationships with new and existing customers through timely communication.</li><li>Understand customer needs and ensure they receive the right product/service information.</li><li>Handle customer queries, escalations, and coordinate resolutions with internal teams.</li><li>Maintain high customer satisfaction and retention through proactive engagement.</li></ul><p><b>Sales Support &amp; Coordination</b></p><ul><li>Collaborate with the sales team to achieve monthly and quarterly targets.</li><li>Support in preparing proposals, quotations, and sales presentations.</li><li>Identify cross-selling and upselling opportunities using CRM insights.</li><li>Coordinate between marketing, operations, and finance for smooth sales operations.</li></ul><p><b>Data Analysis &amp; Reporting</b></p><ul><li>Track sales KPIs including conversion rate, customer engagement, and lead response time.</li><li>Present insights to management to help improve processes and decision-making.</li><li>Recommend CRM system improvements and workflow optimizations.</li></ul><p><b>Requirements</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Sales, or related field (MBA preferred).</li><li>2&ndash;5 years of experience in Sales with strong CRM exposure (HubSpot, Salesforce, Odoo, Zoho, or similar).</li><li>Strong analytical skills with proficiency in MS Excel and CRM reporting.</li><li>Excellent communication, negotiation, and relationship-building skills.</li><li>Ability to work under pressure, meet deadlines, and manage multiple tasks.</li><li>Strong organizational and follow-up skills.</li></ul><p><b>Key Skills</b></p><ul><li>CRM Management</li><li>Lead Management</li><li>Sales Coordination</li><li>Customer Service &amp; Relationship Building</li><li>Reporting &amp; Data Analysis</li><li>Communication &amp; Negotiation</li><li>Problem Solving</li><li>Team Collaboration</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Assistant Manager Sales (CRM Specialist)

CureMD

<div><div>Job Overview:</div><div></div><div>
CureMD is seeking an experienced HubSpot Specialist (3&ndash;5 years of experience) to lead the management, automation, and optimization of our HubSpot CRM ecosystem. In this role, you&rsquo;ll bridge Marketing and Sales operations to drive data-driven growth through CRM excellence. You will oversee HubSpot governance, analytics, and automation while mentoring junior team members and collaborating cross-functionally to enhance sales pipeline efficiency and marketing performance.</div><div></div><div>
Job Responsibilities:</div><ul><li><div>
Lead end-to-end automation and optimization of HubSpot Marketing and Sales Hubs.</div></li><li><div>
Build and maintain advanced workflows and integrations to improve lead flow and pipeline visibility.</div></li><li><div>
Ensure CRM data accuracy, consistency, and governance through regular audits.</div></li><li><div>
Design and implement lead scoring models, lifecycle tracking, and performance analytics.</div></li><li><div>
Create and maintain real-time dashboards and reports to guide leadership decisions.</div></li><li><div>
Serve as HubSpot SME &mdash; train, mentor, and support junior CRM Admins.</div></li></ul><div></div><div>
Qualifications:</div><ul><li><div>
Bachelor&rsquo;s in Marketing, Business, or Information Systems.</div></li><li><div>
3&ndash;5 years of advanced-level hands-on expertise with HubSpot Marketing Hub and Sales Hub, including workflow automation and analytics.</div></li><li><div>
Proven expertise in automation design, reporting, and lead lifecycle management.</div></li><li><div>
Strong analytical mindset with the ability to translate CRM data into actionable business insights.</div></li><li><div>
Proficiency in CRM governance, data hygiene, and automation best practices.</div></li><li><div>
Excellent communication, leadership, and mentoring skills.</div></li></ul><div></div><div>
Compensation and Benefits:</div><div></div><div>
   Financial:</div><ul><li><div>
Competitive salary and bi-annual bonus.</div></li><li><div>
Additional promotions and increments for high performers.</div></li><li><div>
Company-sponsored vehicle financing (car &amp; bike).</div></li><li><div>
Interest-free loans.</div></li><li><div>
Provident Fund: CureMD matches up to 8% of your base salary.</div></li></ul><div></div><div>
   Health and Wellness:</div><ul><li><div>
In-house clinic with a team of certified male &amp; female doctors with 24/7 telemedicine service.</div></li><li><div>
Hospital treatment monitoring by company doctors.</div></li><li><div>
Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity &amp; parents' inpatient).</div></li><li><div>
Exclusive health benefits and discounts at top class clinics and labs.</div></li></ul><div></div><div>
     Supportive Workplace:</div><ul><li><div>
Commuter pick-up and drop-off services.</div></li><li><div>
In-house daycare facility.</div></li><li><div>
In-house gym and recreational area to unwind.</div></li></ul><div></div><div>
   Continued Learning:</div><ul><li><div>
Company-sponsored training, workshops, development programs and retreats.</div></li><li><div>
Paid specialized trainings/certifications.</div></li><li><div>
Access to AI tech (Enterprise ChatGPT-4, Claude etc.).</div></li></ul><div></div><div>
The Difference You&rsquo;ll Make:</div><div><br>
At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives. Together, Let&rsquo;s save lives.</div></div>

HubSpot Specialist

NOMADs TECH

<p><b>Position Overview</b></p><p>As a <b>Zoho Expert</b>, you will be responsible for setting up, configuring, and managing Zoho applications, including Zoho CRM, Zoho Bigin, Zoho Books, Zoho Projects, and other Zoho One apps. You will work closely with clients to understand their requirements, design tailored workflows, automate processes, and ensure smooth adoption of Zoho tools to improve operational efficiency.</p><p><b>Key Responsibilities</b></p><ul><li>Implement, configure, and customize Zoho applications as per client requirements.</li><li>Design workflows, automation, and integrations within Zoho CRM and other Zoho apps.</li><li>Manage user roles, profiles, and data security settings across Zoho platforms.</li><li>Integrate Zoho with third-party applications and APIs where needed.</li><li>Create dashboards, reports, and analytics for actionable insights.</li><li>Troubleshoot technical issues and provide end-user support and training.</li><li>Collaborate with internal teams and clients to identify business challenges and recommend Zoho-based solutions.</li><li>Stay updated with new Zoho features, updates, and best practices.</li></ul><p><b>Requirements</b></p><ul><li>Proven experience with Zoho CRM and the Zoho One suite.</li><li>Strong knowledge of workflow automation, blueprint, and advanced customization.</li><li>Hands-on experience in Zoho Deluge scripting and API integrations.</li><li>Ability to design custom reports and dashboards.</li><li>Strong problem-solving and analytical skills.</li><li>Excellent communication and client-handling skills.</li><li>Bachelor&rsquo;s degree in Computer Science, Information Systems, or related field (preferred).</li></ul><p><b>Preferred Skills</b></p><ul><li>Experience in real estate, sales, or service industry CRMs is a plus.</li><li>CRM customization (modules, fields, layouts, Blueprints).</li><li>Workflow automation &amp; <b>Deluge scripting</b>.</li><li>Custom reports &amp; dashboards.</li><li>API &amp; third-party integrations (Zoho Flow, Marketplace apps).</li><li>Data migration &amp; management.</li><li>User roles, security, and access control.</li><li>End-user training &amp; adoption support.</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary package.</li><li>Growth and learning opportunities with international projects.</li><li>Collaborative and innovative work environment.</li><li>Flexibility in working style and career progression.</li></ul><p>Job Type: Part-time</p><p>Work Location: In person</p>

Zoho Expert

Revtech

<p><b>Location:</b> Wapda Town, Lahore<br/><b>Job Type:</b> Full-Time (On-site)<br/><b>Timings:</b> Monday to Friday &mdash; 9:00 AM to 6:00 PM</p><p><b>About the Role</b></p><p>We are looking for a skilled <b>GoHighLevel Expert</b> to join our team and handle CRM setup, automation workflows, funnel building, and system integrations for clients across different industries. This is a full-time, in-house role for someone who understands GHL deeply and can build smooth, efficient systems.</p><p><b>Key Responsibilities</b></p><ul><li>Build and manage GoHighLevel sub-accounts</li><li>Create funnels, landing pages, websites, and membership areas</li><li>Set up automation workflows, triggers, and pipelines</li><li>Configure email &amp; SMS marketing campaigns</li><li>Integrate third-party tools (Zapier, webhooks, APIs)</li><li>Handle CRM customization and database segmentation</li><li>Troubleshoot technical issues across the platform</li><li>Collaborate with the team on client projects and deliverables</li><li>Maintain clean documentation of work and processes</li></ul><p><b>Requirements</b></p><ul><li>Strong hands-on experience with <b>GoHighLevel</b></li><li>Understanding of CRM systems, lead pipelines, and automations</li><li>Experience in funnel building and marketing workflows</li><li>Basic understanding of HTML/CSS is a plus</li><li>Familiarity with Zapier or similar automation tools</li><li>Good communication and problem-solving skills</li><li>Ability to work independently and meet deadlines</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li>Someone who loves building systems</li><li>Someone who is reliable and detail-oriented</li><li>Someone who can take ownership of projects from start to finish</li></ul><p>If you&rsquo;re passionate about automations, funnels, and making systems run smoothly, we&rsquo;d love to have you on the team.</p><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs100,000.00 per month</p><p>Application Question(s):</p><ul><li>What's your expected salary range?</li></ul><p>Work Location: In person</p>

Gohighlevel Expert

Lanop Consultants Pvt Ltd

<p><b>Key Responsibilities</b></p><p><b>1. Internal Zoho System Management</b></p><ul><li>Maintain and manage Zoho One for our offices in <b>Pakistan, UK, and Dubai</b>.</li><li>Ensure all Zoho apps (CRM, Books, Creator, Desk, Projects, Analytics, Inventory, etc.) run smoothly.</li><li>Troubleshoot issues, optimize performance, and support internal users.</li><li>Implement new features, modules, or automations based on internal requirements.</li></ul><p><b>2. Client Zoho Implementation</b></p><ul><li>Understand client requirements and build complete Zoho solutions for them.</li><li>Design and develop Zoho CRM customizations, modules, fields, and workflows.</li><li>Create end-to-end automated business processes for clients in various industries.</li><li>Conduct client onboarding, training, and post-implementation support.</li></ul><p><b>3. Zoho Development</b></p><ul><li>Write and optimize <b>Deluge Scripts</b> for automation and custom functions.</li><li>Build <b>Zoho Creator applications</b>, forms, dashboards, and custom pages.</li><li>Develop <b>Client Scripts, Widgets, Custom Buttons, and Blueprints</b>.</li></ul><p><b>4. Integrations &amp; APIs</b></p><ul><li>Create and maintain integrations between Zoho apps and third-party systems.</li><li>Manage <b>APIs, webhooks, authentication tokens</b>, and server-side scripts.</li><li>Ensure accurate synchronization of data across all Zoho applications.</li></ul><p><b>5. Reporting &amp; Data Management</b></p><ul><li>Create advanced dashboards and reports in <b>Zoho Analytics</b>.</li><li>Perform data cleaning, migration, backups, and structure optimization.</li><li>Ensure data accuracy and compliance across all Zoho systems.</li></ul><p><b>Requirements</b></p><p><b>Must-Have Skills</b></p><ul><li>Proven experience in <b>Zoho One implementation and administration</b>.</li><li>Strong command of <b>Deluge scripting</b>, Zoho CRM customization, and Zoho Creator development.</li><li>Experience with API integrations and third-party system connectivity.</li><li>Ability to manage multiple Zoho environments (internal + clients).</li><li>Strong problem-solving skills and ability to work independently.</li><li>Good communication skills in English for internal and client coordination.</li></ul><p><b>Preferred Qualifications</b></p><ul><li>2&ndash;4+ years of hands-on Zoho development experience.</li><li>Experience working with Zoho Books, Inventory, Desk, Projects, and Analytics.</li><li>Prior experience managing Zoho for multiple offices or multinational companies.</li><li>Bachelor&rsquo;s degree in Computer Science, IT, or a similar field.</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary based on experience.</li><li>Opportunity to work with international teams in Pakistan, UK, and Dubai.</li><li>Exposure to multiple industries and advanced Zoho implementations.</li><li>Career growth in Zoho development, automation, and enterprise integrations.</li><li>Supportive environment with continuous learning and professional development.</li></ul><p>Job Type: Full-time</p><p>Pay: From Rs100,000.00 per month</p><p>Work Location: In person</p>

Zoho Developer

Assistsup

<p>Office-Based CRM &amp; Client Support Executive &ndash; Bahria Town</p><p>We&rsquo;re hiring an energetic, English-fluent professional to join our <b>office in Bahria Town Lahore</b>. This role is all about <b>taking care of our current clients</b> &mdash; no cold calling or sales! Just smart, organized support to keep our systems and service running smoothly.</p><p>What You&rsquo;ll Do:</p><ul><li>Manage and update our <b>CRM system</b> daily</li><li>Handle <b>customer support</b> tasks via calls, emails &amp; chat (English fluency is a must!)</li><li><b>Create and follow up on WOs</b> (Work Orders) and <b>POs</b> (Purchase Orders)</li><li>Keep track of <b>pending WOs</b> and make sure they move forward</li><li>Handle <b>paperwork</b> and digital files related to client accounts</li><li>Update management and team on important client updates</li><li>Use tools like <b>MS Office, Google Sheets, Docs, and Forms</b></li><li>Make sure nothing slips through the cracks!</li></ul><p>Work Schedule:</p><ul><li><b>6:00 PM to 3:00 AM (Pakistan Time)</b></li><li>Office-based role in Bahria Town</li><li><b>Weekend availability is a BIG plus</b> &ndash; extra pay for weekend work!</li></ul><p>You&rsquo;re a Great Fit If You:</p><ul><li>Speak and write <b>fluent English</b> (you&rsquo;ll be talking to international clients)</li><li>Are <b>detail-oriented</b> and love keeping things organized</li><li>Know your way around <b>MS Office</b> and <b>Google applications</b></li><li>Can keep calm and solve problems when things get a little messy</li><li>Are <b>energetic</b>, proactive, and love improving systems</li><li>Are <b>punctual</b> and reliable</li></ul><p>What We Offer:</p><ul><li><b>Competitive salary</b></li><li>Extra pay for <b>weekend availability</b></li><li>A stable job with <b>room to grow</b></li><li>Training and full support from a friendly team</li><li>A professional but <b>relaxed office environment</b></li></ul><p>Location:</p><ul><li><b>Office-based</b> in Bahria Town, Lahore.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 - Rs80,000.00 per month</p><p>Work Location: In person</p>

Office-Based CRM & Client Support Executive ( Bahria Town)

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