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Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div><div><div>
The Company</div></div><div></div><div><div><br>
CAST is an award-winning developer of software and hardware solutions for the entertainment, events, and meetings industries. Our flagship products include WYSIWYG, the industry standard for lighting design and pre-visualization, and BlackTrax, a cutting-edge real-time tracking system.</div></div><div></div><div><div><br>
For over 30 years, we&rsquo;ve driven innovation, recognized with 24 patents, two Emmy Awards, and multiple international industry honors. Our technology powers some of the world&rsquo;s most iconic productions &mdash; from the Olympics and Super Bowl halftime shows to Cirque du Soleil, Disney, Apple, and major tours by U2.</div></div><div></div><div><div><br>
Beyond live entertainment, we partner with global brands including Marriott, Loews, and Encore Global to transform event and production experiences worldwide.</div></div><div></div><div><div><br>
Position</div></div><div></div><div><div><br>
The SQA Analyst plays an essential role in ensuring the quality, stability, and performance of CAST&rsquo;s products. This role blends hands on software testing with real world operational support. The SQA Analyst executes test plans, validates new features, and identifies defects before release by recreating real world use cases. They work closely with Customer Success and Product Development to verify fixes, document issues clearly, and provide actionable insights that improve product behavior.</div></div><div></div><div><div><br>
The role supports customers and internal teams by troubleshooting scenarios commonly encountered in the field including inconsistent tracking data, visualization performance issues, patching mistakes, networking misconfiguration, or hardware communication challenges. Through clear communication, structured testing, and accurate problem diagnosis, the SQA Analyst contributes directly to product reliability and customer confidence.</div></div><div></div><div><div><br>
The successful hire will be located and work out of the Contour Software Karachi/Lahore/Islamabad office, working as part of the resource-center team, as an extension of the division-based R&amp;D department.</div></div><div></div><div><div><br>
Job Description</div></div><div></div><div><ul><li><div><br>
Demonstrates strong customer focus by understanding real world user workflows and incorporating customer perspectives into testing, issue analysis, and product quality improvements.</div></li></ul></div></div><div><div><ul><li><div>
Applies functional and technical skills by configuring CAST products in controlled and production like test environments, validating performance across complex lighting, tracking, and visualization scenarios.</div></li></ul></div><div><ul><li><div>
Shows learning agility by staying current on CAST product updates, industry technologies, and evolving production workflows to strengthen test coverage and product insight.</div></li></ul></div><div><ul><li><div>
Uses strong problem solving and process management skills to identify defects, replicate field scenarios, diagnose root causes, and provide clear, actionable findings to Product Development.</div></li></ul></div><div><ul><li><div>
Demonstrates a strong drive for results by executing manual and automated QA tests, documenting issues thoroughly, validating fixes, and ensuring releases meet CAST&rsquo;s quality standards.</div></li></ul></div><div><ul><li><div>
Communicates effectively by contributing to test plans, release notes, internal QA documentation, and technical guides that improve clarity and consistency across teams.</div></li></ul></div><div><ul><li><div>
Collaborate with Product Development, Sales, Marketing, and Operations to share testing insights, align on requirements, and support continuous product improvement.</div></li></ul></div><div><ul><li><div>
Shows composure and adaptability when working with shifting priorities, tight release schedules, evolving features, and unexpected findings during regression or integration testing.</div></li></ul></div><div></div><div><div><br>
Job Qualifications</div></div><div></div><div><ul><li><div><br>
University degree in Computer Science, Information Technology, and/or related discipline.</div></li></ul></div><div><ul><li><div>
Minimum 3 years of experience in QA, software support, technical production, or theatrical/film/TV environments.</div></li></ul></div><div><ul><li><div>
Strong technical understanding of CAST products or similar entertainment-technology systems.</div></li></ul></div><div><ul><li><div>
Knowledge of networking concepts, network infrastructure, industry protocols, servers, consoles, and production workflows.</div></li></ul></div><div><ul><li><div>
Experience with manual/automated QA testing, defect tracking, and quality documentation.</div></li></ul></div><div><ul><li><div>
Strong written and verbal communication skills.</div></li></ul></div><div></div><div><div><br>
Competencies</div></div><div></div><div><div><br>
Customer Focus &ndash; Dedicated to meeting customer expectations and delivering high-quality support.</div></div></div><div><div><div>
Functional / Technical Skills &ndash; Demonstrates strong technical knowledge of CAST systems and related technologies.</div></div><div><div>
Learning Agility &ndash; Quickly learns new tools, workflows, and product updates.</div></div><div><div>
Problem Solving &ndash; Uses logic and analysis to resolve technical challenges.</div></div><div><div>
Drive for Results &ndash; Takes ownership and delivers high-quality outcomes consistently.</div></div><div><div>
Communication &ndash; Shares information clearly and effectively with internal and external stakeholders.</div></div><div><div>
Process Management &ndash; Organizes work efficiently, follows testing procedures, and maintains accurate documentation.</div></div></div><div></div><div><br>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

QA Analyst

<div>
 <strong>
  About Contour
  <br/>
  <br/>
 </strong>
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 <br/>
 <br/>
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 <br/>
 <br/>
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 <br/>
 <br/>
 <strong>
  The Division
  <br/>
  <br/>
 </strong>
 OneFile is a market-leading provider of learning and development software to support the delivery of apprenticeships and qualifications training through its ePortfolio and learning management (LMS) platform.
 <br/>
 <br/>
 <strong>
  The Position
  <br/>
  <br/>
 </strong>
 We are looking to hire a SQA Analyst having experience and expertise in evaluating every phase of the development process to ensure that the design and software adhere to company standards. Software delays are costly for a company, so releases need to meet target dates and stay within budget. The hired individual will help meet deadlines by breaking up the development process into attainable testing goals and relaying any issues back to the development and product teams or leaders.
 <br/>
 <br/>
 The selected candidate will be working out of the Contour Software Lahore office, as an extension of the R&amp;D team located in Europe.
 <br/>
 <br/>
 <strong>
  Key Activities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Contribute to risk analysis &amp; classification as part of the development process.
  </li>
  <li>
   Support estimation &amp; sizing activities.
  </li>
  <li>
   Design &amp; Execute Functional &amp; non-functional tests.
  </li>
  <li>
   Update &amp; maintain regression test repository.
  </li>
  <li>
   Investigate and raise bugs.
  </li>
  <li>
   Provide status reports to key stakeholders.
  </li>
  <li>
   Thoroughly document and handover key testing artifacts
  </li>
  <li>
   Support with audits and other quality assurance measures.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Must Have
  <br/>
  <br/>
 </strong>
 <strong>
  Skills &amp; Experience Required:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   University or College educated or equivalent (BS/MS degree in Computer Science, Engineering or other related technical disciplines is preferred).
  </li>
  <li>
   2-3 years professional QA testing experience.
  </li>
  <li>
   ISTQB Foundation Certificate, or equivalent QA certification.
  </li>
  <li>
   Experience with SQL, XML/JSON, REST API
  </li>
  <li>
   Excellent oral and written communication skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Nice To Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in Education sector
  </li>
  <li>
   Experience in Automation
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Exciting Benefits We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Market-leading Salary
  </li>
  <li>
   Medical Coverage &ndash; Self &amp; Dependents
  </li>
  <li>
   Parents Medical Coverage
  </li>
  <li>
   Provident Fund
  </li>
  <li>
   Employee Performance-based bonuses
  </li>
  <li>
   Home Internet Subsidy
  </li>
  <li>
   Conveyance Allowance
  </li>
  <li>
   Profit Sharing Plan [Tenured Employees Only]
  </li>
  <li>
   Life Benefit
  </li>
  <li>
   Child Care Facility
  </li>
  <li>
   Company Provided Lunch/Dinner
  </li>
  <li>
   Professional Development Budget
  </li>
  <li>
   Recreational area for in-house games
  </li>
  <li>
   Sporadic On-shore training opportunities
  </li>
  <li>
   Friendly work environment
  </li>
  <li>
   Leave Encashment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Disclaimer:
  </em>
 </strong>
 <em>
  At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
  <br/>
  <br/>
 </em>
 <em>
  In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 </em>
</div>


SQA Analyst

RMA Metering Private Limited

<p><b>SQA Internship </b></p><p><b>Responsibilities</b></p><ul><li>Test web and mobile applications</li><li>Identify bugs and software issues</li><li>Write <b>test cases and test reports</b></li><li>Work with developers to fix issues</li><li>Perform <b>manual testing</b> of software features</li></ul><p><b>Skills Required</b></p><p>Important skills for SQA internship:</p><ul><li>Basic understanding of <b>software testing</b></li><li>Knowledge of <b>SDLC (Software Development Life Cycle)</b></li><li>Manual testing techniques</li><li>Attention to detail</li></ul><p><b>Common tools used:</b></p><ul><li>Jira</li><li>Selenium</li><li>Postman</li></ul><p><b>Education Requirements</b></p><ul><li>Bachelor of Science in Computer Science</li><li>Bachelor of Science in Software Engineering</li></ul><p><b>Internship Duration</b></p><ul><li><b>4 months</b></li></ul><p><b>Career Path after Internship</b></p><p>After SQA internship you can become:</p><ul><li><b>Junior SQA Engineer</b></li><li><b>Automation Test Engineer</b></li><li><b>QA Analyst</b></li></ul><p><b>Internship Policy:</b></p><ul><li><b>Duration:</b> 4 months</li><li><b>First Month:</b> Unpaid (training &amp; evaluation phase)</li><li><b>Stipend:</b> PKR 15,000 per month from 2nd month onward (subject to performance evaluation)</li><li><b>Certification:</b> Internship Completion Certificate upon successful completion of 4 months; otherwise, no certificate will be issued</li><li><b>Post-Internship Review:</b> A combined performance review meeting will be conducted involving <b>HOD Department, PM, and HR</b> to recommend suitable internees for employment</li><li><b>Employment Offer (if selected):</b></li><li>Starting Salary: PKR 30,000</li><li>Probation Period: 3 months</li><li>Post-Probation Increment: PKR 20,000 (subject to satisfactory performance)</li></ul><p><b>NOTE: If you successfully complete the four-month internship, you may be offer/ considered for a full-time job opportunity with the company.</b></p><p>Pay: Rs15,000.00 per month</p><p>Work Location: In person</p>

Internship for SQA

Telelinkz

<p><b>Location:</b> Onsite<br/><b>Shift:</b> 9:00 PM - 6:00 AM<br/><b>Schedule:</b> Monday - Friday<br/><b>Transportation:</b> Available for female employees</p><p><b>Job Description:</b><br/>We are looking for a detail-oriented <b>QA Analyst</b> to join our team. The ideal candidate will be responsible for monitoring and evaluating calls, ensuring quality standards, and improving overall team performance. This role requires strong analytical skills and the ability to provide constructive feedback to enhance service quality.</p><p><b>Key Responsibilities:</b></p><ul><li>Monitor and evaluate customer service or sales calls to ensure quality standards are met</li><li>Provide feedback and coaching to agents to improve performance</li><li>Identify trends, errors, and areas for improvement</li><li>Prepare QA reports and maintain quality documentation</li><li>Ensure compliance with company policies and processes</li><li>Collaborate with team leads and management to improve overall service quality</li></ul><p><b>Requirements:</b></p><ul><li>Previous experience as a <b>QA Analyst / Quality Assurance</b> in a call center or BPO environment preferred</li><li>Strong listening, analytical, and communication skills</li><li>Ability to handle performance evaluations and reporting</li><li>Good knowledge of MS Office and reporting tools</li><li>Ability to work in a <b>night shift environment</b></li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary package</li><li>Monday to Friday schedule</li><li>Transportation facility for female employees</li><li>Professional and growth-oriented work environment</li></ul><p>Job Type: Full-time</p><p>Pay: Rs45,000.00 - Rs60,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you graduated ?</li><li>Can you speak english fluently?</li></ul><p>Work Location: In person</p>

Data Entry/ Sales Support Trainee

Sybrid Pvt Ltd.

<p><b>Position:</b> Quality Assurance (QA) Executive<br/><b>Salary Range:</b> PKR <b>50,000 &ndash; 80,000</b><br/><b>Industry:</b> BPO / Call Center<br/><b>Location:</b> Lahore</p><p><b>Job Overview</b></p><p>We are looking for an experienced <b>Quality Assurance (QA) Executive</b> for the BPO industry to ensure high standards of customer service and compliance. The QA Executive will be responsible for monitoring calls, evaluating agent performance, and providing feedback to improve service quality.</p><p><b>Key Responsibilities</b></p><ul><li>Monitor and evaluate <b>customer service calls, chats, and emails</b> to ensure quality standards are met.</li><li>Conduct <b>call audits and quality assessments</b> based on defined QA parameters.</li><li>Provide <b>constructive feedback and coaching</b> to agents to improve performance.</li><li>Prepare <b>daily, weekly, and monthly QA reports</b>.</li><li>Identify <b>training needs and quality gaps</b> within the team.</li><li>Ensure compliance with <b>company policies and campaign requirements</b>.</li><li>Work closely with <b>Team Leads and Operations</b> to improve overall performance.</li><li>Maintain proper documentation of quality evaluations.</li></ul><p><b>Requirements</b></p><ul><li>Minimum <b>1&ndash;2 years of QA experience in the BPO / Call Center industry</b>.</li><li>Strong <b>analytical and listening skills</b>.</li><li>Experience with <b>call monitoring, quality scorecards, and reporting</b>.</li><li>Good <b>communication and feedback delivery skills</b>.</li><li>Ability to identify performance improvement areas.</li></ul><p><b>Education</b></p><ul><li>Minimum <b>Intermediate / Bachelor&rsquo;s degree preferred</b>.</li></ul><p>Pay: Rs50,000.00 - Rs80,000.00 per hour</p><p>Work Location: In person</p>

Quality Assurance (QA) | Domestic Call Center

Abacus Outsourcing

<p><b>Requirements:</b></p><ul><li><b>Qualification:</b> Graduation is mandatory.</li><li><b>Experience:</b> Minimum <b>1&ndash;2 years of QA experience</b> in an <b>international campaign</b>, preferably in the <b>FinTech industry</b>.</li><li>Strong understanding of <b>call monitoring and quality evaluation</b>.</li><li>Ability to provide <b>constructive feedback and coaching to agents</b>.</li><li>Good knowledge of <b>QA scorecards, KPIs, and quality standards</b>.</li><li>Excellent <b>communication and analytical skills</b>.</li></ul><p><b>Responsibilities:</b></p><ul><li>Monitor and evaluate <b>customer service calls</b> to ensure quality standards.</li><li>Prepare <b>QA reports and performance feedback</b> for agents.</li><li>Identify <b>areas of improvement</b> and coordinate with the team for quality enhancement.</li><li>Ensure compliance with <b>company policies and campaign requirements</b>.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs100,000.00 - Rs150,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you comfortable handling escalations and ensuring SLA compliance while mentoring a team?</li><li>Have you managed KPIs, performance reports, and client expectations in your previous roles?</li><li>Do you have at least 1 year of experience leading a team in a BPO or call center environment?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Work Location: In person</p>

Quality Assurance (QA) – International Campaign

Noah Pro Max

<p><b>Key Responsibilities:</b></p><p>* Monitor inbound and outbound calls, chat, and email interactions to assess quality and compliance with company standards.</p><p>* Evaluate agent performance based on pre-defined criteria such as communication skills, accuracy, empathy, and policy adherence.</p><p>* Provide constructive feedback and coaching to agents to help improve performance and service delivery.</p><p>* Identify training needs and assist in developing quality improvement initiatives.</p><p>* Maintain accurate QA reports and share performance insights with management.</p><p>* Collaborate with team leads and managers to enhance customer satisfaction and overall process efficiency.</p><p><b>Requirements:</b></p><p>* Bachelor&rsquo;s degree in Business Administration, Communication, or a related field.</p><p>* Minimum 1&ndash;2 years of experience in a Quality Assurance or similar role (Call Center experience preferred).</p><p>* Strong analytical, listening, and communication skills.</p><p>* Ability to provide objective feedback and maintain a professional approach.</p><p>* Proficiency in MS Office and QA monitoring tools.</p><p>Job Type: Full-time</p><p>Pay: Rs70,000.00 - Rs100,000.00 per month</p><p>Work Location: In person</p>

QA Executive (International Campaign)

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