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customer service representative (csr) Jobs in Pakistan

customer service representative (csr)

contractor compliance officer Jobs in Pakistan

contractor compliance officer

cloud systems administrator Jobs in Pakistan

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INSPIRE BUILDERS GENERAL CONTRACTING COMPANY

Job Title: Customer Support Officer (CSO) &ndash; GPS &amp; TelematicsJob SummaryThe Customer Support Officer (CSO) is responsible for providing technical and operational support for GPS tracking and telematics solutions. The role involves monitoring vehicle data, assisting customers with system usage, troubleshooting issues, and ensuring accurate reporting and service delivery.Key Responsibilities<ul><li>Monitor GPS tracking systems and telematics dashboards in real time</li><li>Provide customer support for GPS devices, software platforms, and mobile applications</li><li>Troubleshoot issues related to GPS tracking, connectivity, sensors, and vehicle data</li><li>Assist customers with installation guidance, configuration, and system usage</li><li>Generate and explain reports (fuel usage, route history, speed, idling, alerts, etc.)</li><li>Handle customer queries via phone, email, or ticketing systems</li><li>Coordinate with technical teams for device repairs, replacements, or escalations</li><li>Maintain accurate records of customer interactions and system issues</li><li>Ensure compliance with company procedures and data accuracy standards</li><li>Support fleet operations by responding to alerts (geofencing, overspeed, panic, etc.)</li></ul>Required Skills &amp; Knowledge<ul><li>Strong knowledge of GPS tracking systems and telematics solutions</li><li>Understanding of vehicle data (speed, fuel, mileage, engine status, CAN data, etc.)</li><li>Familiarity with GPS devices, SIM connectivity, and tracking software</li><li>Basic technical troubleshooting skills</li><li>Good communication and customer-handling skills</li><li>Ability to interpret data and prepare reports</li><li>Proficiency in MS Excel and basic computer applications</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs130,000.00 per monthWork Location: In person

Elite HRSP

We are seeking a knowledgeable and proactive Customer Support Officer (CSO) with hands-on experience in Telematics and GPS tracking systems. The role involves providing technical support to clients, monitoring GPS systems, resolving issues, and ensuring smooth operation of telematics solutions with a strong focus on customer satisfaction.Location: Gulberg, Lahore &mdash; Hafeez Shopping Mall (Onsite)Job Type: Full-time | OnsiteKey Responsibilities<ul><li>Provide technical and operational support for GPS tracking and telematics systems.</li><li>Handle client queries, complaints, and service requests related to GPS devices, dashboards, and reports.</li><li>Monitor vehicle tracking systems, alerts, and exceptions in real time.</li><li>Assist in installation support, device troubleshooting, and configuration (remote/on-site coordination).</li><li>Coordinate with technical teams for issue escalation and resolution.</li><li>Maintain accurate records of complaints, resolutions, and system updates.</li><li>Guide clients on system usage, reports, and best practices.</li><li>Ensure SLA compliance and timely response to customer issues.</li><li>Prepare basic reports related to system performance and customer issues.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in IT, Engineering, Computer Science, or a related field.</li><li>2&ndash;4 years of experience in telematics, GPS tracking, or fleet management systems.</li><li>Excellent communication and customer handling skills.</li><li>Ability to troubleshoot technical issues logically and efficiently.</li><li>Proficiency in MS Excel and basic reporting tools.</li></ul>Strong understanding of:<ul><li>GPS tracking systems &amp; telematics platforms</li><li>Vehicle tracking devices and sensors</li><li>Alerts, geofencing, and reporting tools</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Current salary?</li><li>Expected salary?</li><li>Notice Period?</li></ul>Experience:<ul><li>Customer Support Officer (CSO): 3 years (Required)</li></ul>Work Location: In person

Customer Support Officer (CSO) – Telematics & GPS

Explore 2+ Cso in Pakistan this January. Find roles across top companies and apply now to boost your career.

2 cso jobs IN Pakistan

CSO

Customer Support Officer (CSO) – Telematics & GPS