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customer service representative Jobs in Lahore

customer service representative

sales development representative Jobs in Lahore

sales development representative

customer sales representative Jobs in Lahore

customer sales representative

csr customer service representative

DS Marketing Agency

Customer Service Representative (CSR) &ndash; Fresh Graduates EncouragedCompany: Digi Sparo Job Type: Full-Time Location: [Lahore/ On-site ] Shift: Evening &amp; Night Shifts Salary: [40000 to 80000]Job SummaryDigi Sparo is seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team. This opportunity is ideal for fresh graduates and entry-level candidates who are looking to begin their professional career in customer service. Comprehensive training will be provided.We are looking for individuals with strong communication skills, a positive attitude, and a willingness to learn.Key Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Respond to customer inquiries via phone, email, or chat</li><li>Resolve customer concerns efficiently and courteously</li><li>Maintain accurate records of customer interactions</li><li>Meet performance targets and quality standards</li><li>Follow company policies and data protection guidelines</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree or equivalent qualification</li><li>Fresh graduates are encouraged to apply</li><li>Strong verbal and written communication skills</li><li>Basic computer proficiency</li><li>Ability to work flexible shifts (if required)</li><li>Customer-oriented mindset</li></ul>Skills<ul><li>Communication Skills</li><li>Active Listening</li><li>Problem-Solving</li><li>Time Management</li><li>Teamwork</li></ul>Benefits<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Paid training</li><li>Career growth opportunities</li><li>Inclusive and supportive work environment</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

CSR (Customer Service Representative)

Tech Solutions Pro

Customer Service Representative (CSR) &ndash; Packaging IndustryJob SummaryWe are looking for a professional and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will be responsible for handling customer queries efficiently through calls and emails, ensuring excellent communication and problem resolution. Candidates with prior experience in the packaging industry will be preferred.Key Responsibilities<ul><li>Respond to customer inquiries via phone calls and email in a professional and timely manner</li><li>Provide accurate information regarding products, pricing, orders, and delivery timelines</li><li>Resolve customer complaints and concerns effectively while maintaining company standards</li><li>Coordinate with production and sales teams regarding order status and requirements</li><li>Maintain proper records of customer interactions and transactions</li><li>Ensure high levels of customer satisfaction through excellent communication skills</li></ul>Requirements<ul><li>Excellent English communication skills (Written &amp; Verbal &ndash; Mandatory)</li><li>Strong call-handling and email correspondence skills</li><li>Prior experience in customer service (Packaging industry experience preferred)</li><li>Knowledge of packaging products, materials, and production process will be an advantage</li><li>Good problem-solving and interpersonal skills</li><li>Ability to work under pressure and meet deadlines</li><li>Proficient in MS Office and basic computer operations</li></ul>Preferred Qualifications<ul><li>Experience working in a Packaging Company</li><li>Understanding of custom packaging workflow and order processing</li></ul>What We Offer<ul><li>Market-competitive salary</li><li>Professional working environment</li><li>Growth opportunities</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs200,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

CHANGHONG RUBA

We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They&rsquo;re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers&rsquo; shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don&rsquo;t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities&middot; Take customer calls and handle online queries, provide accurate, satisfactory answers to their queries and concernsDegree: BachelorExperience: Min 02 yearsGender: FemaleWork Remotely<ul><li>No</li></ul>Location: Johar Town LahoreJob Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Customer Service: 1 year (Preferred)</li></ul>Work Location: In person

Customer Relationship Officer (CRO)

OOP Technologies

Position: CSR &ndash; SEO Campaign Location: Iqbal Town, Lahore Job Timings: 8:00 PM &ndash; 5:00 AMJob Description:We are looking for a motivated and energetic Customer Service Representative (CSR) for our SEO Campaign. The ideal candidate should have excellent communication skills and basic knowledge of digital marketing and SEO services. The candidate will be responsible for communicating with international clients, explaining SEO services, and generating business opportunities.Key Responsibilities:<ul><li>Communicate with international clients via calls, chat, or email</li><li>Promote and explain SEO and digital marketing services</li><li>Generate and manage leads for SEO campaigns</li><li>Maintain strong relationships with new and existing clients</li><li>Understand client requirements and coordinate with the technical team</li><li>Achieve assigned sales and performance targets</li><li>Maintain proper records of client interactions and follow-ups</li></ul>Requirements:<ul><li>Excellent English communication and conversation skills</li><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred</li><li>Prior experience in call center, sales, or SEO campaign will be preferred</li><li>Basic knowledge of SEO, website development, and digital marketing is a plus</li><li>Strong negotiation and convincing skills</li><li>Ability to work in night shift</li></ul>if anyone interested to send resume on +92 3156162068Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

SEO Sales Specialist

MHI Services Pvt. Ltd.

We are looking for a motivated German-speaking Customer Service Representative with C1/B2 level proficiency to join our in-house team. The ideal candidate will handle customer inquiries, provide support, and ensure a smooth customer experience.Key Responsibilities:<ul><li>Respond to customer queries via email, chat, and phone in German</li><li>Provide product/service information and resolve customer issues efficiently</li><li>Maintain accurate records of customer interactions</li><li>Coordinate with internal teams to ensure timely solutions</li><li>Conduct regular follow-ups to ensure customer satisfaction and issue resolution</li><li>Work collaboratively with a responsive team environment</li><li>Follow company policies and quality standards</li></ul>Requirements:<ul><li>German language proficiency at C1 or B2 level</li><li>At least a Bachelor&rsquo;s degree</li><li>Previous customer service experience is preferred</li><li>Strong communication, problem-solving, and decision-making skills</li><li>Good computer skills (MS Office and other relevant systems)</li><li>Strong problem-solving ability and decision-making power</li><li>Team player with the ability to work collaboratively</li><li>Ability to work in an office environment (in-house)</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have Goethe or acceptable certification proof of your current level of German?</li><li>What is your current level of German?</li><li>Are you comfortable working in an in-house office environment?</li><li>Have you previously did any professional work related to German Language CSR?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

German Language Customer Service Representative (C1/B2 Level)

Web Applications & Data Integration Company

Job Title: Customer Service RepresentativeLocation: College Road, Lahore Employment Type: Full-Time Shift Timing: 9:00 PM &ndash; 6:00 AM PKT (Night Shift)Position SummaryWe are looking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will act as the primary point of contact between the company and its customers, ensuring high-quality service, resolving inquiries efficiently, and maintaining strong customer satisfaction.Key Responsibilities<ul><li>Respond promptly and professionally to customer inquiries via phone, email, chat, or in person</li><li>Identify customer concerns, determine root causes, and provide appropriate solutions with follow-up</li><li>Maintain accurate and updated records in the CRM system</li><li>Process orders, applications, forms, and service requests accurately</li><li>Follow company communication standards, policies, and service guidelines</li><li>Escalate complex or unresolved issues to the relevant internal departments</li><li>Provide feedback to improve customer service processes</li><li>Handle returns and exchanges according to company policies</li><li>Maintain a courteous, empathetic, and professional attitude at all times</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in a relevant field</li><li>Prior experience in customer support or client service roles preferred</li><li>Strong verbal and written communication skills with excellent phone etiquette and active listening</li><li>Familiarity with CRM platforms is a plus</li><li>Ability to multitask, prioritize responsibilities, and manage time effectively</li><li>Strong problem-solving skills with attention to detail</li></ul>Job Type: Full-Time**Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>Are you willing to work the night shift from 9:00 PM to 6:00 AM PKT?</li></ul>Work Location: In person

Customer Service Representative

TechData

We are seeking an experienced and highly proficient English-speaking CSR to join our dynamic night shift team, supporting our USA and Canada transportation campaign. In this dual-role position, you will be the critical link between our clients, carriers, and drivers, handling both sales support and dispatch operations during night hours. Your ability to communicate flawlessly, manage logistics in real-time, and drive customer satisfaction will ensure seamless 24/7 coverage for our North American operations.Key ResponsibilitiesSales &amp; Customer Service:<ul><li>Handle inbound/outbound calls and emails from USA/Canada-based clients and carriers.</li><li>Provide rate quotes, negotiate spot rates, and secure freight bookings.</li><li>Manage customer inquiries, resolve issues, and ensure high levels of client retention.</li><li>Support the sales team with lead follow-ups, customer onboarding, and account management during night hours.</li><li>Update CRM and TMS with accurate customer and load information.</li></ul>Dispatch &amp; Operations:<ul><li>Coordinate with truck drivers and carriers across USA/Canada for timely pick-up and delivery.</li><li>Track and monitor shipments in real-time using GPS and TMS platforms.</li><li>Proactively communicate delays, schedule changes, or issues to customers and internal teams.</li><li>Ensure all documentation (e.g., BOLs, rate confirmations) is completed accurately.</li><li>Handle emergency situations, breakdowns, or service failures during the shift.</li></ul>Compliance &amp; Communication:<ul><li>Ensure compliance with USA/Canada transportation regulations (e.g., FMCSA, CCMTA).</li><li>Maintain clear, professional, and timely communication with all stakeholders.</li><li>Provide shift-end reports and handover to the day team.</li></ul>Required Qualifications &amp; Skills<ul><li>Experience: Minimum 2+ years in trucking dispatch, freight sales, or logistics customer service, specifically supporting USA and/or Canada markets.</li><li>Language: Excellent English proficiency (verbal and written) is mandatory. Clear accent, professional phone etiquette, and strong email communication skills.</li><li>Shift Flexibility: Must be willing and able to work night shifts (as per the defined timeline). Previous night shift experience is a plus.</li><li>Technical Skills: Proficient in Transportation Management Systems (TMS), CRM software, MS Office, and load boards (e.g., DAT, Truckstop).</li><li>Key Traits: Problem-solver, proactive, calm under pressure, highly organized, and able to multitask in a fast-paced environment.</li><li>Geographic Knowledge: Understanding of USA/Canada geography, major highways, and shipping lanes.</li></ul>Preferred Qualifications<ul><li>Bilingual (English + Spanish/French) is a strong advantage.</li><li>Experience with ELD (Electronic Logging Device) monitoring.</li><li>Formal education in Logistics, Supply Chain, or Business.</li></ul>Job Type: Full-timeWork Location: In person

Trucking CSR Night Shift

Explore 542+ Csr customer service representative in Lahore this February. Find roles across top companies and apply now to boost your career.