customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

customer service representative (csr) Jobs in Lahore

customer service representative (csr)

csr customer service representative morning evening night shift

Planlab Solutions

Job description:Location: Model Town Link Road, LahoreShift Timings (9 Hours):About PlanLab Solutions:PlanLab Solutions is a growing professional services company providing structured and reliable customer support solutions to international clients. We are currently hiring Customer Support Agents for Afternoon and Night Shifts at our on-site office in Lahore.This is a support-only position, no sales, no cold calling, and no commission-based targets.Job OverviewAs a Customer Support Agent, you will be responsible for managing customer inquiries through CRM and ticketing systems while delivering a professional, empathetic, and solution-driven support experience. This role is ideal for candidates with strong English communication skills and experience handling international customer support operations.Key Responsibilities<ul><li>Respond to customer inquiries via CRM and ticketing platforms in a timely and professional manner.</li><li>Handle customer communication through written and verbal channels with clarity and confidence.</li><li>Identify customer issues, determine root causes, and provide effective resolutions.</li><li>Follow internal workflows and guidelines to ensure timely case resolution.</li><li>Escalate complex or unresolved cases to relevant internal teams when required.</li><li>Monitor pending tickets, perform follow-ups, and ensure proper closure of cases.</li><li>Maintain accurate documentation while managing multiple support tasks efficiently.</li></ul>Required Qualifications<ul><li>Fluent English communication skills (spoken, written, and listening) &mdash; mandatory.</li><li>Proven experience in email, live chat, or CRM-based customer support (international campaigns preferred).</li><li>Hands-on experience with CRM and helpdesk tools such as Zendesk, Gorgias, Freshdesk, Tidio, or similar systems.</li><li>Strong problem-solving and analytical skills.</li><li>Ability to work professionally under pressure in a fast-paced environment.</li><li>Proficiency in MS Office (Word, Excel) and standard business applications.</li><li>Strong customer service orientation with empathy and attention to detail.</li><li>Ability to work independently and collaboratively within a team.</li><li>Willingness to work Afternoon or Night Shifts, including weekends or holidays if scheduled.</li><li>Minimum High School Diploma or equivalent (Bachelor&rsquo;s degree preferred).</li></ul>Why Join PlanLab Solutions?<ul><li>Stable full-time customer support job in Lahore</li><li>Exposure to international clients and global support operations</li><li>No sales pressure &mdash; 100% customer support role</li><li>Structured, professional, and process-driven environment</li><li>Opportunity to work with modern CRM and helpdesk tools</li><li>Competitive compensation with shift allowances</li><li>Growth and skill development opportunities</li></ul>WhatsApp: +92 370 3374842 Send your CVs at: hr@planlabsolutions.comPay: Rs40,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>Do you have any experience working with Zendesk, Gorgias like CRM?</li><li>Are you willing to do the Evening/night shift, 9 hours per day ( Working Window 4pm onwards to 7 am, slot will be decided accordingly in the working window )</li><li>Are you willing to join within the mentioned salary bracket?</li></ul>Work Location: In person

CSR - Customer Service Representative - Morning/Evening/Night Shift

Tusols Pvt Ltd

Location: Township, LahoreShift Timings: 6:00 PM &ndash; 4:00 AMWorking Days: Monday to FridaySalary: PKR 40,000 + PKR 10,000 Punctuality BonusBenefits:<ul><li>Daily Meal Provided</li><li>Fixed Shift (No Rotational Shifts)</li><li>Professional Work Environment</li><li>Growth Opportunities</li></ul>Job SummaryWe are seeking a Customer Support Representative (CSR) to join our team. The ideal candidate should possess strong communication skills, a professional attitude, and the ability to handle client interactions effectively. Candidates with up to one year of experience in customer support, call center operations, client coordination, or a similar role are encouraged to apply.Key Responsibilities<ul><li>Handle inbound and outbound client calls professionally</li><li>Respond to customer inquiries and provide accurate information</li><li>Maintain effective communication with clients</li><li>Update and manage customer information in company systems</li><li>Follow company processes and service standards</li><li>Escalate concerns when necessary and ensure timely resolution</li></ul>Requirements<ul><li>Up to 1 year of experience in Customer Support, Call Center, Telemarketing, or a related field</li><li>Good verbal English communication skills</li><li>Ability to communicate confidently over the phone</li><li>Basic computer and system handling skills</li><li>Strong interpersonal and customer service skills</li><li>Positive attitude and willingness to learn</li><li>Ability to work onsite during evening/night shift hours</li></ul>Eligibility<ul><li>Male and Female candidates may apply</li><li>Fresh candidates with strong communication skills may also be considered</li></ul>Applicants who meet the above criteria are encouraged to apply immediately. Interested candidates can share resume at 03150577531.Pay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Where are you located in Lahore? </li></ul>Work Location: In person

Customer Service Representative (CSR) – Night Shift

World Communication

Job Description &ndash; Customer Service Representative (CSR) | Night Shift As a Customer Service Representative (CSR), you will be the first point of contact for customers. Your role involves assisting customers, resolving inquiries, processing requests, and ensuring a positive customer experience. Key Responsibilities: Respond to customer inquiries via phone, email, and chat Resolve customer complaints professionally and efficiently Process orders, returns, and account updates Maintain accurate customer records and documentation Provide product and service information to customers Collaborate with internal teams to resolve complex issues Requirements: High School Diploma or equivalent (Bachelor&rsquo;s degree preferred) Excellent communication and interpersonal skills Strong problem-solving abilities Basic computer proficiency (MS Office/CRM systems) Ability to multitask and work under pressure Positive attitude and willingness to learnPay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

Beta Technologies SMC Private Limited

Job Title: Customer Service Representative (CSR)Company: Beta Technologies SMC (Private Limited)Shift Timing: Night Shift (6:00 PM &ndash; 3:00 AM) Education Requirement: Inter/CS Employment Type: Full-TimeAbout Beta TechnologiesBeta Technologies is a leading and fast-growing digital company providing innovative technology and marketing solutions to clients worldwide. We believe in empowering people through technology, teamwork, and professional growth.We are currently hiring Customer Sales Representatives who are enthusiastic, hardworking, and ready to excel in a fast-paced sales environment.Job Responsibilities✅ Handle customer inquiries via phone, email, and chat ✅ Provide accurate information about products and services ✅ Resolve customer complaints and concerns professionally ✅ Maintain customer records and update information in the system ✅ Follow up with customers to ensure satisfaction ✅ Meet performance targets and maintain service quality standardsParticipate in ongoing sales training to improve communication and closing skills. Requirements &amp; Skills✔ Excellent verbal and written communication skills ✔ Strong interpersonal and problem-solving abilities ✔ Ability to work in a fast-paced environment ✔ Basic computer knowledge and proficiency with office applications ✔ Customer service or call center experience is preferred ✔ Positive attitude and professional demeanorJob Types: Full-time, FresherPay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

MOL Pakistan

Customer Service Representative (CSR)Location: Jubilee Town, Lahore Shift Timing: 5:00 PM &ndash; 2:00 AMJob SummaryWe are seeking a Customer Service Representative (CSR) to join our growing team. The ideal candidate should possess excellent communication skills, a customer-focused attitude, and the ability to handle inquiries professionally. Candidates with sales experience will be preferred.Key Responsibilities<ul><li>Handle customer inquiries via phone, email, and chat.</li><li>Provide accurate information regarding company products and services.</li><li>Resolve customer concerns and complaints in a professional manner.</li><li>Maintain customer records and update CRM systems.</li><li>Follow up with customers to ensure satisfaction.</li><li>Meet daily performance and quality targets.</li><li>Collaborate with team members to deliver excellent customer service.</li></ul>Requirements<ul><li>6 months to 2 years of experience in Customer Service, Sales, or Call Center environments.</li><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and problem-solving abilities.</li><li>Basic computer and CRM knowledge.</li><li>Ability to work effectively during US shift timings.</li><li>Professional attitude and customer-centric approach.</li></ul>Salary &amp; Benefits<ul><li>Competitive salary package.</li><li>Performance-based incentives.</li><li>Career growth opportunities.</li><li>Professional working environment.</li></ul>How to ApplyInterested candidates can send their updated CV via WhatsApp to +92 332 3626626 with the subject/message &quot;Sales Rep USA&quot;.Pay: Rs40,000.00 - Rs90,000.00 per monthWork Location: In person

Urgently hiring CSR

AS Estimation And Consultants

Hiring for a Calling Agent for AS Estimation &amp; Consultants &mdash; Pak Arab Society, House #8B, Near Metro Station #23, Ferozpur Road, LahoreAvailable shiftsMorning=7:00 AM &ndash; 3:00 PMEvening= 6:00 PM &ndash; 2:00 AMNight= 10:00 PM &ndash; 6:00 AMWhat you'll do<ul><li>Calling: Make and receive inbound and outbound calls to prospective and existing clients across AU, US, and NZ markets.</li><li>Follow-Ups: Follow call scripts, qualify leads, and set appointments.</li><li>Updates: Provide timely project and quote status updates to clients. Keep internal teams informed of client feedback, follow-up requirements, and pipeline changes after each shift.</li><li>Emails: Send professional follow-up emails post-call, share relevant documents or quotes as requested, and respond to client email inquiries within the same shift.</li></ul>Requirements<ul><li>Intermediate or Bachelor's (min.)</li><li>Experience1+ year in a call center</li><li>Excellent communication</li><li>English Proficiency skills.</li></ul>Contact : 0313-4487639 Working Days : Mon-FriPay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Calling Agent

Digital Penguin

Position OverviewWe are looking for an enthusiastic and client-oriented Customer Service Representative (CSR) to become part of our growing team. The ideal candidate will be responsible for assisting customers, assessing their needs, and ensuring a positive customer experience throughout the claims process.Core Responsibilities<ul><li>Manage incoming and outgoing telephone calls.</li><li>Engage with clients/customers to identify concerns and gather relevant information.</li><li>Assess and confirm customer qualification based on campaign requirements.</li><li>Accurately capture and update customer details within the CRM database.</li><li>Provide clear and concise guidance regarding the claims procedure.</li><li>Arrange appointments or connect customers with legal consultants, assessors, or case specialists when necessary.</li><li>Adhere to company policies, compliance standards, and data privacy regulations.</li><li>Demonstrate professionalism, patience, and compassion when assisting vulnerable individuals.</li><li>Achieve daily, weekly, and monthly performance objectives.</li><li>Maintain detailed and accurate records of customer communications and case updates.</li></ul>Required Skills &amp; Qualifications<ul><li>Strong spoken and written communication abilities.</li><li>Excellent active listening and probing skills.</li><li>Previous experience in customer support or a call center environment is advantageous; however, fresh candidates with strong communication skills are encouraged to apply.</li><li>Ability to handle confidential and sensitive discussions with professionalism.</li><li>Proficiency in computer applications and data entry tasks.</li><li>Working knowledge of CRM platforms is preferred.</li><li>Comfortable working in a performance-driven environment.</li><li>Strong analytical thinking, problem-solving capabilities, and attention to detail.</li></ul>Performance Metrics (KPIs)<ul><li>Daily call volume handled.</li><li>Number of eligible leads generated.</li><li>Lead conversion performance.</li><li>Customer satisfaction ratings.</li><li>Accuracy of information entered and compliance with procedures.</li><li>Attendance, efficiency, and productivity measurements.</li></ul>Work Schedule<ul><li>Monday &ndash; Thursday: 1:00 PM &ndash; 10:30 PM</li><li>Friday: 2:30 PM &ndash; 9:30 PM (Half Day)</li><li>Saturday: 2:00 PM &ndash; 8:00 PM (Half Day)</li><li>Sunday: Fixed weekly off</li></ul>Important: Employees are required to arrive at the office at least 10 minutes before their scheduled shift.Employee Benefits<ul><li>Complimentary company-provided dinner</li><li>Positive and professional workplace culture</li><li>Career advancement opportunities</li><li>Pre-employment training and development</li><li>Annual leave and paid public holidays</li></ul>Employment TypeOnsite / Office-Based PositionPay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Service Representative

Explore 305+ Csr customer service representative morning evening night shift in Lahore this July. Find roles across top companies and apply now to boost your career.

305 csr customer service representative morning evening night shift jobs In Lahore

CSR - Customer Service Representative - Morning/Evening/Night Shift

Customer Service Representative (CSR) – Night Shift

Customer Service Representative (CSR)

Customer Service Representative (CSR)

Urgently hiring CSR

Calling Agent

Customer Service Representative