client calling representative Jobs in Lahore

client calling representative

csr (customer service representative) Jobs in Lahore

csr (customer service representative)

csr - truck dispatcher

csr intern

Matlay Ventures

Company: Matlaay Internship Duration: 3 Months Location: Lahore (Field + Office Work) Type: InternshipAbout the RoleMatlaay is looking for a motivated CSR Intern who will act as a communication bridge between our company, partner restaurants, and universities. The intern will assist in onboarding support, relationship management, and on-ground coordination, including visiting restaurants and institutions for communication and pitching.This role is ideal for someone who is confident in communication, enjoys meeting people, and wants real-world business exposure.Key ResponsibilitiesRestaurant Coordination<ul><li>Communicate with restaurant owners, managers, and staff on behalf of Matlaay</li><li>Guide restaurants regarding platform usage, orders, and basic operational queries</li><li>Assist the onboarding team in collecting required information and documents</li><li>Follow up with restaurants for activation and updates</li><li>Maintain a list of contacts and update partner information</li></ul>University &amp; Institutional Communication<ul><li>Contact universities, hostels, and student societies for collaborations</li><li>Coordinate meetings, stalls, and promotional activities on campuses</li><li>Support awareness campaigns and student engagement activities</li><li>Assist in developing student ambassador connections</li></ul>Field Visits &amp; Pitching Support<ul><li>Visit restaurants and caf&eacute;s for coordination and pitching support</li><li>Deliver marketing materials and assist during partner meetings</li><li>Help explain Matlaay services to potential partners</li><li>Gather feedback from restaurants and report to the team</li></ul>Customer &amp; Partner Support<ul><li>Respond to basic queries from restaurants and partners</li><li>Report operational issues to relevant departments</li><li>Maintain daily activity and visit reports</li></ul>Requirements<ul><li>Intermediate / Bachelor&rsquo;s student (Business, Marketing, Media, or related field preferred)</li><li>Good communication and interpersonal skills</li><li>Confident in face-to-face conversations</li><li>Basic knowledge of MS Excel / Google Sheets</li><li>Comfortable with phone calls and WhatsApp communication</li><li>Willingness to travel within the city for meetings and restaurant visits</li></ul>Preferred Qualities<ul><li>Friendly and presentable personality</li><li>Ability to convince and coordinate with people</li><li>Responsible and punctual</li><li>Interest in startups, marketing, or food industry</li></ul>What You Will Gain<ul><li>Hands-on industry experience</li><li>Practical communication and negotiation exposure</li><li>Field marketing and business coordination experience</li><li>Internship certificate upon completion</li><li>Opportunity for future hiring based on performance</li></ul>Job Types: Full-time, Internship Contract length: 3 monthsWork Location: In person

CSR Intern

Tech Solutions Pro

Customer Service Representative (CSR) &ndash; Packaging IndustryJob SummaryWe are looking for a professional and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will be responsible for handling customer queries efficiently through calls and emails, ensuring excellent communication and problem resolution. Candidates with prior experience in the packaging industry will be preferred.Key Responsibilities<ul><li>Respond to customer inquiries via phone calls and email in a professional and timely manner</li><li>Provide accurate information regarding products, pricing, orders, and delivery timelines</li><li>Resolve customer complaints and concerns effectively while maintaining company standards</li><li>Coordinate with production and sales teams regarding order status and requirements</li><li>Maintain proper records of customer interactions and transactions</li><li>Ensure high levels of customer satisfaction through excellent communication skills</li></ul>Requirements<ul><li>Excellent English communication skills (Written &amp; Verbal &ndash; Mandatory)</li><li>Strong call-handling and email correspondence skills</li><li>Prior experience in customer service (Packaging industry experience preferred)</li><li>Knowledge of packaging products, materials, and production process will be an advantage</li><li>Good problem-solving and interpersonal skills</li><li>Ability to work under pressure and meet deadlines</li><li>Proficient in MS Office and basic computer operations</li></ul>Preferred Qualifications<ul><li>Experience working in a Packaging Company</li><li>Understanding of custom packaging workflow and order processing</li></ul>What We Offer<ul><li>Market-competitive salary</li><li>Professional working environment</li><li>Growth opportunities</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs200,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

DS Marketing Agency

Customer Service Representative (CSR) &ndash; Fresh Graduates EncouragedCompany: Digi Sparo Job Type: Full-Time Location: [Lahore/ On-site ] Shift: Evening &amp; Night Shifts Salary: [40000 to 80000]Job SummaryDigi Sparo is seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team. This opportunity is ideal for fresh graduates and entry-level candidates who are looking to begin their professional career in customer service. Comprehensive training will be provided.We are looking for individuals with strong communication skills, a positive attitude, and a willingness to learn.Key Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Respond to customer inquiries via phone, email, or chat</li><li>Resolve customer concerns efficiently and courteously</li><li>Maintain accurate records of customer interactions</li><li>Meet performance targets and quality standards</li><li>Follow company policies and data protection guidelines</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree or equivalent qualification</li><li>Fresh graduates are encouraged to apply</li><li>Strong verbal and written communication skills</li><li>Basic computer proficiency</li><li>Ability to work flexible shifts (if required)</li><li>Customer-oriented mindset</li></ul>Skills<ul><li>Communication Skills</li><li>Active Listening</li><li>Problem-Solving</li><li>Time Management</li><li>Teamwork</li></ul>Benefits<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Paid training</li><li>Career growth opportunities</li><li>Inclusive and supportive work environment</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

CSR (Customer Service Representative)

TechData

We are seeking an experienced and highly proficient English-speaking CSR to join our dynamic night shift team, supporting our USA and Canada transportation campaign. In this dual-role position, you will be the critical link between our clients, carriers, and drivers, handling both sales support and dispatch operations during night hours. Your ability to communicate flawlessly, manage logistics in real-time, and drive customer satisfaction will ensure seamless 24/7 coverage for our North American operations.Key ResponsibilitiesSales &amp; Customer Service:<ul><li>Handle inbound/outbound calls and emails from USA/Canada-based clients and carriers.</li><li>Provide rate quotes, negotiate spot rates, and secure freight bookings.</li><li>Manage customer inquiries, resolve issues, and ensure high levels of client retention.</li><li>Support the sales team with lead follow-ups, customer onboarding, and account management during night hours.</li><li>Update CRM and TMS with accurate customer and load information.</li></ul>Dispatch &amp; Operations:<ul><li>Coordinate with truck drivers and carriers across USA/Canada for timely pick-up and delivery.</li><li>Track and monitor shipments in real-time using GPS and TMS platforms.</li><li>Proactively communicate delays, schedule changes, or issues to customers and internal teams.</li><li>Ensure all documentation (e.g., BOLs, rate confirmations) is completed accurately.</li><li>Handle emergency situations, breakdowns, or service failures during the shift.</li></ul>Compliance &amp; Communication:<ul><li>Ensure compliance with USA/Canada transportation regulations (e.g., FMCSA, CCMTA).</li><li>Maintain clear, professional, and timely communication with all stakeholders.</li><li>Provide shift-end reports and handover to the day team.</li></ul>Required Qualifications &amp; Skills<ul><li>Experience: Minimum 2+ years in trucking dispatch, freight sales, or logistics customer service, specifically supporting USA and/or Canada markets.</li><li>Language: Excellent English proficiency (verbal and written) is mandatory. Clear accent, professional phone etiquette, and strong email communication skills.</li><li>Shift Flexibility: Must be willing and able to work night shifts (as per the defined timeline). Previous night shift experience is a plus.</li><li>Technical Skills: Proficient in Transportation Management Systems (TMS), CRM software, MS Office, and load boards (e.g., DAT, Truckstop).</li><li>Key Traits: Problem-solver, proactive, calm under pressure, highly organized, and able to multitask in a fast-paced environment.</li><li>Geographic Knowledge: Understanding of USA/Canada geography, major highways, and shipping lanes.</li></ul>Preferred Qualifications<ul><li>Bilingual (English + Spanish/French) is a strong advantage.</li><li>Experience with ELD (Electronic Logging Device) monitoring.</li><li>Formal education in Logistics, Supply Chain, or Business.</li></ul>Job Type: Full-timeWork Location: In person

Trucking CSR Night Shift

Hashtag Trend

We&rsquo;re hiring &lsquo;Customer Service Executive, for our USA-based campaign &ldquo;Logistics &amp; Dispatch&rdquo;. Truck DispatchPerks &amp; Benefits:<ul><li>Saturday &amp; Sunday Off</li><li>Transport facility for Females</li><li>Daily Meal</li><li>Career Growth</li><li>Events &amp; Celebrations</li><li>Acquire leadership and teamwork skills</li></ul>Requirements:<ul><li>Graduation/Intermediate</li><li>Fluent in English</li><li>6 months to 1year experience</li></ul>Timings: 6pm - 3am (night-shift only)Location: Webex Enterprises (LDA Branch) Plot 1090, Block C Lda Avenue Phase 1 Lda Avenue, LahoreAPPLY AT: hr@webexenterprises.comor WhatsApp at 03196490484Job Types: Full-time, FresherPay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

CSR - Truck Dispatcher

We&rsquo;re hiring Experienced &lsquo;Customer Service Executive, for our USA-based campaign &ldquo;Logistics &amp; Dispatch&rdquo;.We are looking experience dispatcher andTruck Dispatcher &ndash; Job Duties (USA-Based Dispatching Company)<ul><li>Load Planning &amp; Coordination</li><li>Schedule and coordinate freight pickups and deliveries for drivers.</li><li>Identify profitable loads through load boards and direct shipper contacts.</li><li>Match drivers with suitable routes based on equipment type, location, and hours of service.</li><li>Driver Communication &amp; Support</li><li>Maintain constant communication with drivers to provide route details, updates, and problem-solving support.</li><li>Monitor driver performance and ensure compliance with DOT (Department of Transportation) regulations.</li><li>Assist drivers with emergency situations, delays, or route changes.</li><li>Client and Broker Management</li><li>Build and maintain relationships with brokers, shippers, and carriers.</li><li>Negotiate rates and confirm load details with customers.</li><li>Provide timely updates to clients on load status and delivery confirmations.</li><li>Documentation &amp; Record Keeping</li><li>Prepare and manage all dispatch-related paperwork (BOLs, rate confirmations, invoices, etc.).</li><li>Track shipments and update dispatch systems in real time.</li><li>Maintain records of loads, payments, and communications.</li><li>Tracking &amp; Monitoring</li><li>Use GPS and dispatch software to monitor truck locations and load progress.</li><li>Ensure on-time deliveries and proactively handle issues like traffic, weather, or breakdowns.</li><li>Compliance &amp; Safety</li><li>Ensure all operations comply with FMCSA and DOT safety regulations.</li><li>Monitor driver hours and logs to prevent violations.</li><li>Coordinate with safety teams for incident reporting and insurance claims.</li><li>Team Coordination &amp; Reporting</li><li>Collaborate with fleet managers, accountants, and maintenance teams.</li><li>Prepare daily/weekly dispatch reports on loads, mileage, and revenue.</li></ul>Requirements:<ul><li>Graduation/A level</li><li>Fluent in English</li><li>6 months to 1 Year experience</li><li>Knowledge About Truck Dispatching Campaign and Work</li></ul>Perks &amp; Benefits:<ul><li>Saturday &amp; Sunday Off</li><li>Transport facility for Females</li><li>Daily Meal</li><li>Career Growth</li><li>Events &amp; Celebrations</li><li>Acquire leadership and teamwork skills</li></ul>Timings: 6pm - 3am (night-shift only)Location: Webex Enterprises (LDA Branch) Plot 1090, Block C Lda Avenue Phase 1 Lda Avenue, LahoreAPPLY AT: hr@webexenterprises.comor WhatsApp at 03196490484Job Types: Full-time, FresherPay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Experienced CSR - Truck Dispatcher

Intech Sky Pvt Ltd

Job Description:Night ShiftSCR is hiring motivated and confident Customer Service Representatives to join our growing team. The selected candidate will handle customer calls and messages, resolve queries, and provide professional customer support.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls</li><li>Respond to customer inquiries and complaints professionally</li><li>Maintain accurate customer records</li><li>Provide information about company products and services</li><li>Ensure high levels of customer satisfaction</li></ul>Requirements:<ul><li>Good English speaking and writing skills</li><li>Excellent communication skills</li><li>Clear and confident voice</li><li>Basic computer knowledge (MS Office, email, etc.)</li><li>Strong listening and problem-solving skills</li><li>Freshers and experienced candidates are welcome to apply</li><li>Minimum Education: Intermediate / Bachelor&rsquo;s preferred</li></ul>Salary &amp; Benefits:<ul><li>Competitive salary package</li><li>Performance-based bonuses</li><li>Professional work environment</li><li>Training and career growth opportunities</li></ul>How to Apply:Interested candidates can submit their CV 03266890239Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Explore 16+ Csr in Lahore this February. Find roles across top companies and apply now to boost your career.

16 csr jobs In Lahore

CSR Intern

Customer Service Representative (CSR)

CSR (Customer Service Representative)

Trucking CSR Night Shift

CSR - Truck Dispatcher

Experienced CSR - Truck Dispatcher

Customer Service Representative (CSR)