World Communication

Job Description &ndash; Customer Service Representative (CSR) | Night Shift As a Customer Service Representative (CSR), you will be the first point of contact for customers. Your role involves assisting customers, resolving inquiries, processing requests, and ensuring a positive customer experience. Key Responsibilities: Respond to customer inquiries via phone, email, and chat Resolve customer complaints professionally and efficiently Process orders, returns, and account updates Maintain accurate customer records and documentation Provide product and service information to customers Collaborate with internal teams to resolve complex issues Requirements: High School Diploma or equivalent (Bachelor&rsquo;s degree preferred) Excellent communication and interpersonal skills Strong problem-solving abilities Basic computer proficiency (MS Office/CRM systems) Ability to multitask and work under pressure Positive attitude and willingness to learnPay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

Do it Right Pakistan

Date posted: June 17 2026Pay: Rs 25000 to 30000 per monthJob description:Job SummaryWe are looking for a professional and energetic Receptionist cum Business Development Officer to manage front desk operations while supporting business development activities. The ideal candidate should possess excellent communication skills, a customer-focused attitude, and the ability to generate and maintain business relationships.Key ResponsibilitiesReceptionist Duties:<ul><li>Welcome and assist visitors, clients, and guests professionally.</li><li>Manage incoming calls, emails, and inquiries.</li><li>Maintain visitor records and front desk documentation.</li><li>Schedule appointments and coordinate meetings.</li><li>Ensure the reception area remains organized and presentable.</li><li>Handle administrative and clerical tasks as assigned.</li></ul>Business Development Duties:<ul><li>Identify and approach potential clients through calls, emails, and social media.</li><li>Generate leads and maintain a client database.</li><li>Conduct follow-ups with prospective and existing clients.</li><li>Assist in preparing business proposals and presentations.</li><li>Build and maintain strong client relationships.</li><li>Achieve monthly lead generation and business development targets.</li><li>Coordinate with management regarding sales and business growth opportunities.</li></ul>Requirements<ul><li>Bachelor's degree (preferred).</li><li>Minimum 6 months to 2 years of experience in Reception, Customer Service, Sales, or Business Development.</li><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and negotiation abilities.</li><li>Proficiency in MS Office (Word, Excel, Outlook).</li><li>Professional appearance and positive attitude.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Professional growth opportunities.</li><li>Friendly and professional work environment.</li><li>Performance-based incentives.</li></ul>Work Location: In personPay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Receptionist Cum CSR

GharPar Technologies Private Limited

We are looking for a Customer Service Representative to handle customer communication, appointment scheduling, and service coordination. The ideal candidate should have strong communication skills and the ability to manage customer queries professionally while ensuring smooth service delivery.Key Responsibilities:<ul><li>Handle incoming calls and respond to customer inquiries effectively</li><li>Schedule and manage appointments and bookings efficiently</li><li>Process membership applications and convert inquiries into confirmed clients</li><li>Address customer feedback and resolve complaints in a professional and timely manner</li><li>Communicate with clients via WhatsApp, providing prompt and accurate responses</li><li>Coordinate with on-field beauticians to ensure smooth service delivery and resolve any issues</li><li>Maintain accurate records of customer interactions and bookings</li></ul>Requirements:<ul><li>Male candidates preferred</li><li>Good verbal communication skills</li><li>Basic computer skills and familiarity with WhatsApp and call handling</li><li>Customer-focused attitude and problem-solving skills</li><li>Prior customer service experience is a plus</li></ul>Job Type: Full-timePay: Rs35,000.00 per monthWork Location: In person

Customer Service Representative (CSR) – Male Preferred

Planlab Solutions

Job description:Location: Model Town Link Road, LahoreShift Timings (9 Hours):About PlanLab Solutions:PlanLab Solutions is a growing professional services company providing structured and reliable customer support solutions to international clients. We are currently hiring Customer Support Agents for Afternoon and Night Shifts at our on-site office in Lahore.This is a support-only position, no sales, no cold calling, and no commission-based targets.Job OverviewAs a Customer Support Agent, you will be responsible for managing customer inquiries through CRM and ticketing systems while delivering a professional, empathetic, and solution-driven support experience. This role is ideal for candidates with strong English communication skills and experience handling international customer support operations.Key Responsibilities<ul><li>Respond to customer inquiries via CRM and ticketing platforms in a timely and professional manner.</li><li>Handle customer communication through written and verbal channels with clarity and confidence.</li><li>Identify customer issues, determine root causes, and provide effective resolutions.</li><li>Follow internal workflows and guidelines to ensure timely case resolution.</li><li>Escalate complex or unresolved cases to relevant internal teams when required.</li><li>Monitor pending tickets, perform follow-ups, and ensure proper closure of cases.</li><li>Maintain accurate documentation while managing multiple support tasks efficiently.</li></ul>Required Qualifications<ul><li>Fluent English communication skills (spoken, written, and listening) &mdash; mandatory.</li><li>Proven experience in email, live chat, or CRM-based customer support (international campaigns preferred).</li><li>Hands-on experience with CRM and helpdesk tools such as Zendesk, Gorgias, Freshdesk, Tidio, or similar systems.</li><li>Strong problem-solving and analytical skills.</li><li>Ability to work professionally under pressure in a fast-paced environment.</li><li>Proficiency in MS Office (Word, Excel) and standard business applications.</li><li>Strong customer service orientation with empathy and attention to detail.</li><li>Ability to work independently and collaboratively within a team.</li><li>Willingness to work Afternoon or Night Shifts, including weekends or holidays if scheduled.</li><li>Minimum High School Diploma or equivalent (Bachelor&rsquo;s degree preferred).</li></ul>Why Join PlanLab Solutions?<ul><li>Stable full-time customer support job in Lahore</li><li>Exposure to international clients and global support operations</li><li>No sales pressure &mdash; 100% customer support role</li><li>Structured, professional, and process-driven environment</li><li>Opportunity to work with modern CRM and helpdesk tools</li><li>Competitive compensation with shift allowances</li><li>Growth and skill development opportunities</li></ul>WhatsApp: +92 370 3374842 Send your CVs at: hr@planlabsolutions.comPay: Rs40,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>Do you have any experience working with Zendesk, Gorgias like CRM?</li><li>Are you willing to do the Evening/night shift, 9 hours per day ( Working Window 4pm onwards to 7 am, slot will be decided accordingly in the working window )</li><li>Are you willing to join within the mentioned salary bracket?</li></ul>Work Location: In person

CSR - Customer Service Representative - Morning/Evening/Night Shift

Magnatec Systems Private Limited

The Customer Sales Representative is responsible for interacting with customers, identifying their needs, providing product information, and ensuring a smooth sales process. The CSR builds strong customer relationships, increases sales, and maintains excellent service standards.Key Responsibilities<ul><li>Respond to customer inquiries through calls, messages, email, or in-person interaction.</li><li>Understand customer requirements and recommend services.</li><li>Follow up with potential customers to close sales.</li><li>Maintain accurate records of customer interactions, sales, and follow-ups.</li><li>Resolve customer complaints professionally and ensure customer satisfaction.</li><li>Communicate offers, discounts, and promotions effectively.</li><li>Meet or exceed monthly sales targets.</li><li>Maintain product knowledge and stay up to date on new launches or changes.</li></ul>Skills &amp; Competencies<ul><li>Strong communication and interpersonal skills.</li><li>Customer-focused attitude.</li><li>Ability to persuade customers and close sales.</li><li>Problem-solving and conflict-resolution skills.</li><li>Basic computer proficiency (MS Office, CRM tools).</li><li>Active listening and patience.</li><li>Ability to work under pressure and meet targets.</li></ul>Salary &amp; Benefits<ul><li>Competitive salary based on experience.</li><li>Sales incentives .</li><li>Professional growth and training opportunities.</li></ul>Apply Now: jobs@finexcloud.comJob Type: Full-timeWork Location: In personWork Location: In person

Customer sales representative

Diip House

This will be a Front Desk Office role. You will be the first point of contact for our mental health establishment, setting the tone for client experience.This is an on-site job, with timings: 11 am to 7 pm. The office is located near Township.Responsibilities:<ul><li>Help clients land the right services, introduce them well to our services portfolio, and deal with their non-clinical queries</li><li>Receive feedback from clients about their satisfaction, and their success in achieving the goals and services they were looking for</li><li>Supervise junior operations staff</li><li>Manage client reception, including warmly greeting visitors and handling check-in/check-out processes</li><li>Schedule and coordinate appointments using our practice management system</li><li>Process payments and handle billing inquiries</li><li>Coordinate with clinical staff regarding client arrivals and scheduling changes</li><li>While this is an on-site job, the bigger proportion of your interactions with clients will be over chat or calls.</li></ul>Requirements:<ul><li>No formal qualifications needed</li><li>Very good English proficiency</li></ul>Bonus:<ul><li>Experience working as CSR</li><li>Experience with leads conversion</li></ul>Job Type: Full-timePay: From Rs75,000.00 per monthApplication Question(s):<ul><li>Describe (in 1-2 sentences) how this job is (or might be) different from a basic receptionist role (based on the job description in this ad).</li></ul>Work Location: In person

Client Services Coordinator

Half Price Packaging PVT Ltd

We are hiring Fresh Call Center Agents to join our growing team. This is a great opportunity for freshers, students, and graduates who want to start their career in the call center and customer service industry.Key Responsibilities<ul><li>Handle inbound and outbound customer calls</li><li>Provide information about company services</li><li>Communicate with customers professionally</li><li>Maintain call records and customer details</li><li>Achieve daily and monthly performance targets</li></ul>Requirements<ul><li>Freshers are encouraged to apply</li><li>Good communication skills (English &amp; Urdu)</li><li>Basic computer knowledge</li><li>Confident and energetic personality</li><li>Ability to work in a target-based environment</li></ul>Benefits<ul><li>Fixed Salary + Commission</li><li>Training Provided</li><li>Performance Bonuses</li><li>Career Growth Opportunities</li><li>Professional Work Environment</li></ul>How to ApplySend your CV with the subject line: Call Center Agent &ndash; Fresher#CallCenterJobs #CSRJobs #FreshersJobs #CustomerService #SalesJobs #HiringNowPay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Call Center Agents (Freshers )

Explore 7+ Csr in Lahore this July. Find roles across top companies and apply now to boost your career.