NexumGlobalSolutions

Job Summary:We are looking for a dedicated and professional Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction through effective communication.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls professionally</li><li>Respond to customer inquiries via phone, email, or chat</li><li>Provide accurate information about products and services</li><li>Resolve customer complaints in a timely and efficient manner</li><li>Maintain customer records and update databases</li><li>Meet daily/weekly performance and sales targets (if applicable)</li><li>Collaborate with team members and supervisors</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred</li><li>Strong communication skills in English (spoken &amp; written)</li><li>Basic computer knowledge (MS Office, CRM tools)</li><li>Ability to work in night shifts (if required)</li><li>Previous call center or CSR experience is a plus</li></ul>Skills:<ul><li>Excellent communication &amp; listening skills</li><li>Problem-solving ability</li><li>Time management</li><li>Customer-focused attitude</li><li>Team player</li></ul>Salary &amp; Benefits:<ul><li>Market competitive salary</li><li>Performance-based incentives</li><li>Friendly work environment</li><li>Career growth opportunities</li></ul>How to Apply:Interested candidates can apply through Indeed or send their CV to 0313 9074532Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

M&N Business

Customer Sales Representative PNY Trainings &ndash; JTEmployment Type: Full timeOn-Site Working Hours: 9 Hours 1 hrs Break. 1 weekly off Experience: 1~3 years Gender: FemaleCompensation: PKR 40,000 -To 45,000(Negotiable &amp; may exceed the stated range)Paid Leaves.Requirement:1. Minimum Bachelor&rsquo;s degree from a recognized institution.2. 1&ndash;3 years of experience in Sales, Customer Support, Admissions, or Front Desk (experience in the training/education sector will be preferred).3. Ability to achieve assigned monthly admission and revenue targets through effective student counselling and sales conversion.4. Basic understanding of CRM, LMS, or student management systems to manage leads and student records efficiently.5. Good command of MS Excel / Google Sheets for maintaining sales reports, inquiry records, and follow-up tracking.6. Strong follow-up and lead management skills with the ability to convert inquiries into successful admissions.7. Presentable personality with excellent communication, persuasion, and interpersonal skills to interact confidently with prospective students and parents.8. Ability to multitask, work independently, and collaborate with the admissions and marketing teams to achieve sales targets.Job Description Summary:PNY Trainings is looking for a motivated and target-driven Customer Sales Representative (CSR) to support admissions and sales activities. The role involves guiding prospective students about available courses, converting inquiries into admissions, maintaining follow-ups with leads, and ensuring effective coordination between students and the admissions team to achieve enrollment targets.Key Responsibilities:1. Achieve assigned monthly admission and revenue targets through effective student counseling and sales conversion.2. Handle inbound and outbound calls to manage student inquiries, follow-ups, and lead conversion.3. Guide and counsel prospective students and parents regarding courses, career opportunities, fee structures, and class schedules.4. Convert walk-in, online, and phone inquiries into confirmed admissions through effective communication and persuasion skills.5. Maintain and update lead, inquiry, and admission records in CRM/LMS systems.6. Ensure timely completion of admission documentation and fee processing.7. Coordinate with marketing and admissions teams to improve lead generation and conversion ratios.8. Provide regular follow-ups with prospective students to maximize admission opportunities.9. Prepare daily and weekly sales/admission reports for management review. 10. Maintain a professional and welcoming environment to enhance the student admission experience.Pay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Taraki

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 Our client
 
 Elysian
 
 is looking for
 
 CSR
 
 in
 
 Lahore.
 
 
 
 
 Job Description:
 
 
 
 
 Responsibilities:
 
 
 
 <ul>
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 Respond to customer inquiries and provide accurate information in a timely manner.
 </li>
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 Handle and resolve customer complaints, ensuring a high level of customer satisfaction.
 </li>
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 Record details of inquiries, complaints, and feedback, and follow up on customer interactions.
 </li>
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 Develop strong product knowledge to effectively assist customers and offer solutions.
 </li>
 <li>
 Maintain a positive and professional demeanor, portraying a friendly and approachable image.
 </li>
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 Collaborate with team members to improve customer service processes and enhance efficiency.
 </li>
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 Assist in identifying trends in customer issues and contribute to solutions to improve service quality.
 </li>
 <li>
 Meet established service goals and targets consistently.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Strong communication skills, both verbal and written.
 </li>
 <li>
 Ability to handle customer grievances with empathy and professionalism.
 </li>
 <li>
 Good organizational and time management skills.
 </li>
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 Ability to work independently and as part of a team.
 </li>
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 Basic computer skills and proficiency in using customer service sotware and databases.
 </li>
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 Strong problem-solving skills and attention to detail.
 </li>
 <li>
 Willingness to learn and adapt to new procedures and processes.
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
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 A high school diploma or equivalent; a relevant bachelor's degree is preferred but not mandatory.
 </li>
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 Prior experience in a customer service role is a plus, but not required for recent graduates.
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 Strong interpersonal skills to build and maintain relationships with customers.
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 Ability to manage stress and remain calm in high-pressure situations.
 </li>
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 Enthusiasm for providing excellent customer service and achieving positive outcomes.
 
 </li>
 </ul>
</div>

CSR - Elysian

Web Applications & Data Integration Company

Job Title: Customer Service Representative Location: College Road, Lahore Employment Type: Full-Time Shift: Night Shift (9:00 PM &ndash; 6:00 AM PKT)Role Overview We are looking for a motivated and customer-focused Customer Service Representative to join our team. In this role, you will act as the primary point of contact for customers, ensuring high-quality service, resolving concerns efficiently, and delivering a positive customer experience.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or in person in a timely manner</li><li>Identify customer issues, determine root causes, and provide effective solutions with proper follow-up</li><li>Maintain accurate and up-to-date customer records in the CRM system</li><li>Process orders, applications, forms, and service requests accurately and efficiently</li><li>Follow company policies, service standards, and communication guidelines</li><li>Escalate complex or unresolved issues to the relevant departments when required</li><li>Recommend improvements to enhance customer service operations and processes</li><li>Handle returns and exchanges according to company policies</li><li>Maintain a professional, courteous, and empathetic approach in all interactions</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in a relevant field</li><li>Prior experience in customer service or client support is preferred</li><li>Strong written and verbal communication skills with excellent phone etiquette</li><li>Experience with CRM tools is a plus</li><li>Ability to multitask, prioritize, and manage time effectively</li><li>Strong attention to detail and problem-solving skills</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>Are you available to work onsite during the night shift from 9:00 PM to 6:00 AM at our Lahore office?</li></ul>Work Location: In person

Devflovv

We&rsquo;re Hiring: Virtual Assistant / Customer Support Representative (CSR)Location: Onsite &mdash; Raiwind Road, LahoreCompany: Devflovv (for a U.S.-based Dental Health Company)Timings: 8:00 PM &ndash; 5:00 AM (Night Shift)Are you an organized, proactive, and customer-focused professional looking to grow your career in a dynamic environment? Devflovv is hiring a Virtual Assistant / CSR to support our client in the Dental Healthcare industry.Key Responsibilities:&gt; Handle patient inquiries via calls, emails, and messages with professionalism and empathy&gt; Schedule and confirm dental appointments&gt; Maintain accurate patient records and follow up on outstanding matters&gt; Provide administrative support to the dental office team&gt; Coordinate with U.S. clients and staff in real timeRequirements:&gt; Excellent English communication skills (verbal &amp; written)&gt; Previous experience in customer service or virtual assistance (healthcare background preferred)&gt; Strong organizational and multitasking abilities&gt; Proficiency in MS Office, Google Workspace, and CRM tools&gt; Willingness to work night shifts (U.S. hours)Perks &amp; Benefits:Door-to-door pick &amp; drop service for female employeesIn-house mealsHealth insuranceUnlimited tea &amp; coffeeA collaborative and supportive cultureApply Now:Send your CV to misha.sohail@devflovv.com with the subject line &ldquo;Virtual Assistant &ndash; CSR&rdquo;.Pay: Rs100,000.00 - Rs110,000.00 per monthWork Location: In person

CSR - Virtual Assistant

CSR SERVICES LLC

Job Title: CSR Truck DispatcherLocation: DHA Phase 1, LahoreJob Type: Full-timeWorking Days: Monday to FridayShift Timing: 06:00 PM to 03:00 AMSalary: PKR 60,000 to 80,000 (based on experience) + Dinner + CommissionResponsibilities:<ul><li>Schedule and dispatch drivers for freight deliveries across routes</li><li>Monitor ongoing trips and maintain real-time communication</li><li>Communicate effectively with drivers, clients, and brokers</li><li>Utilize dispatching software and load boards for assigning loads</li><li>Troubleshoot delivery or routing issues promptly</li><li>Maintain accurate records and logs of dispatch activity</li><li>Ensure compliance with company protocols and operational efficiency</li></ul>Requirements:<ul><li>Excellent communication and problem-solving skills</li><li>Basic understanding of U.S. logistics and freight operations is a plus</li><li>Proficiency in using computers and basic software tools</li><li>Ability to work the night shift from 06:00 PM to 03:00 AM</li><li>Strong organizational skills and attention to detail</li><li>Freshers are encouraged to apply; training will be provided</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>What is your Current Salary?</li><li>What is your Expected Salary?</li></ul>Experience:<ul><li>Truck Dispatcher: 1 year (Preferred)</li></ul>Work Location: In person

CSR Truck Dispatcher

Professional Freelancing Training Program

Customer Service Representative (CSR) &ndash; Job DescriptionKey Responsibilities:<ul><li>Respond to customer inquiries via calls, WhatsApp, email, and social media</li><li>Provide accurate information about courses, fees, and schedules</li><li>Handle complaints and resolve issues professionally</li><li>Maintain customer records and update data regularly</li><li>Follow up with leads and potential students</li><li>Coordinate with internal teams for smooth operations</li></ul>Requirements:<ul><li>Minimum 2 years of relevant experience</li><li>Strong communication and interpersonal skills</li><li>Basic computer knowledge (MS Office, social media handling)</li><li>Ability to work in a professional and target-oriented environment</li></ul>Working Hours: 10:00 AM &ndash; 6:00 PMSalary: PKR 30,000 + incentives (depending on experience)Pay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

Explore 53+ Csr in Lahore this April. Find roles across top companies and apply now to boost your career.

53 csr jobs In Lahore

CSR

CSR

CSR - Elysian

CSR

CSR - Virtual Assistant

CSR Truck Dispatcher

Customer Service Representative (CSR)