customer service representative (csr) Jobs in Lahore

customer service representative (csr)

cold caller - call center agent (csr) Jobs in Lahore

cold caller - call center agent (csr)

csr (customer service representative) Jobs in Lahore

csr (customer service representative)

csr - customer sales representative Jobs in Lahore

csr - customer sales representative

csr - customer service representative Jobs in Lahore

csr - customer service representative

Luminey

Location: Gajjumata, Ferozepur Road, LahoreJob Overview: We are looking for a skilled and proactive Team Lead &ndash; CSR to oversee our customer service team and manage day-to-day e-commerce operations. The ideal candidate should have 4&ndash;5 years of retail experience along with strong knowledge of online sales channels, order management, and delivering high levels of customer satisfaction.Key Responsibilities:<ul><li>Supervise and lead the CSR team to maintain high-quality customer service.</li><li>Manage and monitor e-commerce platforms including Daraz, Shopify, website, and social media order channels.</li><li>Oversee the complete order cycle, including order processing, dispatch, returns, and exchanges.</li><li>Ensure quick and effective responses to customer inquiries, complaints, and feedback.</li><li>Work closely with warehouse and logistics teams to ensure smooth and timely order fulfillment.</li><li>Maintain proper records of orders, sales, returns, and customer interactions.</li><li>Track team performance and prepare reports to ensure KPIs and service targets are met.</li><li>Provide training and guidance to CSR team members to enhance customer service quality.</li></ul>Requirements:<ul><li>4&ndash;5 years of retail experience, preferably with exposure to e-commerce operations.</li><li>Strong leadership and team management abilities.</li><li>Excellent communication, coordination, and problem-solving skills.</li><li>Familiarity with online marketplaces and order management systems.</li><li>Good command of MS Office, especially Excel.</li><li>Ability to work in a fast-paced environment and meet deadlines.</li></ul>Job Type: Full-timeWork Location: In person

Team Lead CSR

AW Designer

Job description:Location: Kot Lakhpat, Lahore Full-Time | On-Site Industry: Textile / Fashion Brand / E-commerce Salary Range: PKR 45,000 &ndash; 55,000 (based on experience)W*e are looking for a Customer Service Representative (CSR)* with proven experience in the textile, fashion brand, or e-commerce sector. The ideal candidate will be proactive, organized, and passionate about delivering an excellent customer experience. Key Responsibilities:<ul><li>Coordinate with courier and logistics partners for timely deliveries, returns, and exchanges.</li><li>Communicate with customers via phone, WhatsApp, Facebook, Instagram, and other channels.</li><li>Manage inbound customer queries and issues related to returns, exchanges, or order tracking.</li><li>Monitor and respond to customer threads, DMs, and chats in a timely manner.</li><li>Maintain and update daily sales and inventory sheets.</li><li>Confirm and edit orders from marketing campaigns, ensuring accuracy and customer satisfaction.</li><li>Coordinate with the warehouse team to manage stock for order fulfillment.</li><li>Prepare and share daily customer service and sales reports with senior management.</li><li>Support the e-commerce team by enhancing customer engagement and brand loyalty.</li></ul>Requirements:<ul><li>Minimum 1&ndash;3 years of experience in customer service within a textile, fashion brand, or e-commerce company is mandatory.</li><li>Excellent communication skills in English and Urdu (verbal &amp; written).</li><li>Proficiency in MS Excel, Google Sheets, WhatsApp Web, Facebook/Instagram Business Tools.</li><li>Strong customer focus, patience, and multitasking abilities.</li><li>Must be detail-oriented and a team player.</li><li>If you meet the criteria and are ready to grow with a reputable textile brand, send your resume with the subject &ldquo;CSR Application&rdquo; to:</li><li>hr@shamsandbrothers.com or whatsapp (only text) 0320-5471308</li></ul>Job Type: Full-timeExperience:<ul><li>customer service within a textile, fashion brand,: 1 year (Required)</li></ul>Work Location: In personJob Type: Full-timeWork Location: In person

CSR(Textiles Only)

Half Price Packaging PVT Ltd

Customer Support Representative (CSR)Location: Gulberg 3, Lahore (Onsite) Job Type: Full-Time Shift: Evening / Night Shift Available Salary: Competitive + Performance IncentivesJob Overview: We are seeking a motivated and professional Customer Support Representative (CSR) to join our growing team. The ideal candidate will have strong communication skills, the ability to handle US clients confidently, and a passion for delivering excellent customer service. This role is perfect for individuals who thrive in a fast-paced call center environment and want to grow their career.Key Responsibilities:<ul><li>Handle inbound and outbound calls with US clients professionally</li><li>Provide accurate information and resolve customer concerns</li><li>Maintain positive client relationships</li><li>Meet quality and performance targets</li><li>Document call details and follow company processes</li></ul>Requirements:<ul><li>Minimum 1 year experience in customer support or call center role</li><li>Excellent English speaking and listening skills</li><li>Strong communication and problem-solving ability</li><li>Professional attitude and team mindset</li><li>Ability to work evening/night shifts</li></ul>What We Offer:<ul><li>Competitive salary + incentives</li><li>Career growth opportunities</li><li>Professional work environment</li><li>Skill development and training</li></ul>If you are confident, customer-focused, and ready to grow, we encourage you to apply and become part of our dynamic team.Job Type: Full-timePay: Rs40,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Support Representative (CSR)

Tech Solutions Pro

Customer Service Representative (CSR) &ndash; Packaging IndustryJob SummaryWe are looking for a professional and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will be responsible for handling customer queries efficiently through calls and emails, ensuring excellent communication and problem resolution. Candidates with prior experience in the packaging industry will be preferred.Key Responsibilities<ul><li>Respond to customer inquiries via phone calls and email in a professional and timely manner</li><li>Provide accurate information regarding products, pricing, orders, and delivery timelines</li><li>Resolve customer complaints and concerns effectively while maintaining company standards</li><li>Coordinate with production and sales teams regarding order status and requirements</li><li>Maintain proper records of customer interactions and transactions</li><li>Ensure high levels of customer satisfaction through excellent communication skills</li></ul>Requirements<ul><li>Excellent English communication skills (Written &amp; Verbal &ndash; Mandatory)</li><li>Strong call-handling and email correspondence skills</li><li>Prior experience in customer service (Packaging industry experience preferred)</li><li>Knowledge of packaging products, materials, and production process will be an advantage</li><li>Good problem-solving and interpersonal skills</li><li>Ability to work under pressure and meet deadlines</li><li>Proficient in MS Office and basic computer operations</li></ul>Preferred Qualifications<ul><li>Experience working in a Packaging Company</li><li>Understanding of custom packaging workflow and order processing</li></ul>What We Offer<ul><li>Market-competitive salary</li><li>Professional working environment</li><li>Growth opportunities</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs200,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

DS Marketing Agency

Customer Service Representative (CSR) &ndash; Fresh Graduates EncouragedCompany: Digi Sparo Job Type: Full-Time Location: [Lahore/ On-site ] Shift: Evening &amp; Night Shifts Salary: [40000 to 80000]Job SummaryDigi Sparo is seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team. This opportunity is ideal for fresh graduates and entry-level candidates who are looking to begin their professional career in customer service. Comprehensive training will be provided.We are looking for individuals with strong communication skills, a positive attitude, and a willingness to learn.Key Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Respond to customer inquiries via phone, email, or chat</li><li>Resolve customer concerns efficiently and courteously</li><li>Maintain accurate records of customer interactions</li><li>Meet performance targets and quality standards</li><li>Follow company policies and data protection guidelines</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree or equivalent qualification</li><li>Fresh graduates are encouraged to apply</li><li>Strong verbal and written communication skills</li><li>Basic computer proficiency</li><li>Ability to work flexible shifts (if required)</li><li>Customer-oriented mindset</li></ul>Skills<ul><li>Communication Skills</li><li>Active Listening</li><li>Problem-Solving</li><li>Time Management</li><li>Teamwork</li></ul>Benefits<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Paid training</li><li>Career growth opportunities</li><li>Inclusive and supportive work environment</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

CSR (Customer Service Representative)

Al syed and family

Job Type: Full-time Shift Timing: 2:00 PM &ndash; 11:00 PM Location: Airline Society LahoreWe are looking for a motivated and professional Customer Service Representative (CSR) with excellent English communication skills and knowledge of airline ticketing. The ideal candidate will be responsible for assisting customers with travel inquiries, flight bookings, and providing outstanding customer support.Key Responsibilities:<ul><li>Handle customer inquiries via calls, emails, and chat in a professional manner</li><li>Assist customers with airline ticket bookings, cancellations, and rescheduling</li><li>Provide accurate information regarding flight schedules, fares, and travel policies</li><li>Resolve customer complaints efficiently and maintain high customer satisfaction</li></ul>Requirements:<ul><li>Excellent English communication skills (spoken and written)</li><li>Prior experience or knowledge of airline ticketing systems is preferred</li><li>Strong customer service and problem-solving skills</li><li>Basic computer knowledge and handling of booking systems</li><li>Positive attitude and professional behavior</li></ul>Pay: From Rs35,000.00 per monthWork Location: In person

Plansing

Job OverviewWe are seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will have a strong sales background, excellent communication skills, and prior IT experience. This role requires someone who can effectively handle customer inquiries, provide technical support, and contribute to sales growth through outstanding service.Key Responsibilities<ul><li>Handle inbound and outbound customer calls, emails, and chats professionally</li><li>Provide accurate information about products and services</li><li>Resolve customer concerns efficiently and ensure high satisfaction levels</li><li>Identify sales opportunities and upsell/cross-sell products when appropriate</li><li>Provide basic IT/technical support and troubleshoot customer issues</li><li>Maintain detailed and accurate customer records in CRM systems</li><li>Collaborate with sales and technical teams to ensure smooth service delivery</li></ul>Requirements<ul><li>Proven experience in sales (retail, telesales, or inside sales preferred)</li><li>Prior IT experience (technical support, help desk, or IT services)</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving and negotiation skills</li><li>Ability to multitask and work in a fast-paced environment</li><li>Proficient in MS Office and CRM software</li><li>High school diploma or equivalent (Bachelor&rsquo;s degree preferred)</li></ul>Preferred Skills<ul><li>Experience working in a customer-facing IT environment</li><li>Ability to explain technical concepts in simple terms</li><li>Goal-oriented with a track record of meeting or exceeding targets</li></ul>What We Offer<ul><li>Competitive salary</li><li>Performance-based incentives and bonus</li><li>Career growth opportunities</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Explore 38+ Csr in Lahore this March. Find roles across top companies and apply now to boost your career.

38 csr jobs In Lahore

Team Lead CSR

CSR(Textiles Only)

Customer Support Representative (CSR)

Customer Service Representative (CSR)

CSR (Customer Service Representative)

Customer Service Representative (CSR)

Customer Service Representative (CSR)