hr intern

social media manager

customer support representative Jobs in Lahore

customer support representative

social media executive

customer service representative Jobs in Lahore

customer service representative

csr social media inquiries handler

JU Associates

Pavilion Design Consultants is looking for a Digital Brand Strategist Intern to lead the company&rsquo;s social media strategy, content direction, and brand growth across major digital platforms.This is a paid internship and offers a clear pathway to a Full-Time Position and designed for ambitious individuals who want hands-on experience in branding, content strategy, and digital marketing. The selected candidate will work closely with the company's executives and existing social media team to help build a strong, consistent, and high-impact digital presence.Key Responsibilities<ul><li>Content Strategy &amp; Roadmap: Develop and execute a clear, long-term social media and content strategy aligned with the company&rsquo;s brand and business goals.</li><li>Executive Personal Branding: Plan and guide content for company executives, ensuring a consistent and professional personal brand across social platforms.</li><li>Content Direction: Identify content opportunities, develop ideas, and guide the team on what should be filmed, how it should be presented, and what content formats should be prioritized.</li><li>Team Leadership: Lead and coordinate the existing Social Media Handler/Scheduler and Video Editor, ensuring content is produced, edited, scheduled, and published according to the planned strategy.</li><li>Content Capture: Coordinate and, when required, capture high-quality behind-the-scenes footage, site visits, architecture, construction, and executive content for post-production.</li><li>Daily Workflow Management: Maintain smooth communication between the executive, content team, editor, and scheduler to ensure consistent content output.</li><li>Content Calendar: Create and maintain organized weekly and monthly content calendars, campaigns, and content plans.</li><li>Trend &amp; Platform Strategy: Stay updated with current trends and platform best practices across Instagram, Facebook, TikTok, and YouTube, while identifying which trends are relevant to the brand.</li><li>Analytics &amp; Optimization: Regularly review social media insights and performance data to understand what is working and continuously improve the content strategy.</li><li>Brand Positioning: Help strengthen Pavilion Design Consultants&rsquo; position as a recognized authority in architecture, design, construction, and real estate through strategic content.</li><li>Performance Reporting: Track key performance indicators and provide regular reports and recommendations to management.</li><li>Education: Bachelor&rsquo;s degree in Marketing, Communications, Media Studies, Advertising, Design, Architecture, Fine Arts, or a related field from a reputable university. Graduates from institutions such as NCA, LUMS, Beaconhouse National University (BNU) or other recognized universities will be preferred.</li></ul>Requirements<ul><li>0-1 year of relevant experience in social media management, content strategy, digital marketing, personal branding, or brand management.</li><li>Proven understanding of Instagram, Facebook, TikTok, and YouTube.</li><li>Strong understanding of content strategy, social media growth, and personal branding.</li><li>Ability to lead and coordinate a small creative team.</li><li>Strong organizational, communication, leadership, and multitasking skills.</li><li>Strong understanding of current social media trends and content formats.</li><li>Comfortable working with tools such as Meta Business Suite, CapCut, Adobe tools, Google Workspace, and other relevant platforms.</li><li>Ability to analyze social media insights and make data-driven content decisions.</li><li>A creative mindset with the ability to identify opportunities for engaging and high-performing content.</li></ul>Important Note:This is not a routine posting or video editing position. Pavilion Design Consultants already has dedicated team members handling social media scheduling and video editing. The selected candidate will be responsible for leading the social media function, developing strategy, directing the content team, managing the content roadmap, and driving overall brand growth.Application Question(s):Please share links to 2&ndash;3 social media accounts, brands, or personal profiles that you have previously managed or worked on. Briefly describe your role and responsibilities for each.<ul><li>Have you previously led or managed a social media team? If yes, briefly describe the team and your responsibilities.</li><li>Which social media platform do you believe is most effective for growing an architecture and design brand, and why?</li><li>Are you comfortable directing an existing video editor and social media handler and taking responsibility for the overall content workflow?</li></ul>If you are fresh one to this experience then please ignore these above questions.Education:Bachelor's (Required)Language:English (Required)Pay: Rs40,000.00 - Rs100,000.00 per monthWork Location: In person

Digital Brand Strategist Intern (Paid Internship | Leads to Job

Pavilion Design Consultant

Pavilion Design Consultants is looking for a Digital Brand Strategist Intern to lead the company&rsquo;s social media strategy, content direction, and brand growth across major digital platforms.This is a paid internship and offers a clear pathway to a Full-Time Position and designed for ambitious individuals who want hands-on experience in branding, content strategy, and digital marketing. The selected candidate will work closely with the company's executives and existing social media team to help build a strong, consistent, and high-impact digital presence.Key Responsibilities<ul><li>Content Strategy &amp; Roadmap: Develop and execute a clear, long-term social media and content strategy aligned with the company&rsquo;s brand and business goals.</li><li>Executive Personal Branding: Plan and guide content for company executives, ensuring a consistent and professional personal brand across social platforms.</li><li>Content Direction: Identify content opportunities, develop ideas, and guide the team on what should be filmed, how it should be presented, and what content formats should be prioritized.</li><li>Team Leadership: Lead and coordinate the existing Social Media Handler/Scheduler and Video Editor, ensuring content is produced, edited, scheduled, and published according to the planned strategy.</li><li>Content Capture: Coordinate and, when required, capture high-quality behind-the-scenes footage, site visits, architecture, construction, and executive content for post-production.</li><li>Daily Workflow Management: Maintain smooth communication between the executive, content team, editor, and scheduler to ensure consistent content output.</li><li>Content Calendar: Create and maintain organized weekly and monthly content calendars, campaigns, and content plans.</li><li>Trend &amp; Platform Strategy: Stay updated with current trends and platform best practices across Instagram, Facebook, TikTok, and YouTube, while identifying which trends are relevant to the brand.</li><li>Analytics &amp; Optimization: Regularly review social media insights and performance data to understand what is working and continuously improve the content strategy. Brand Positioning: Help strengthen Pavilion Design Consultants&rsquo; position as a recognized authority in architecture, design, construction, and real estate through strategic content.</li><li>Performance Reporting: Track key performance indicators and provide regular reports and recommendations to management.</li><li>Education: Bachelor&rsquo;s degree in Marketing, Communications, Media Studies, Advertising, Design, Architecture, Fine Arts, or a related field from a reputable university. Graduates from institutions such as NCA, LUMS, Beaconhouse National University (BNU) or other recognized universities will be preferred.</li></ul>Requirements<ul><li>1&ndash;4 years of relevant experience in social media management, content strategy, digital marketing, personal branding, or brand management.</li><li>Proven understanding of Instagram, Facebook, TikTok, and YouTube.</li><li>Strong understanding of content strategy, social media growth, and personal branding.</li><li>Ability to lead and coordinate a small creative team.</li><li>Strong organizational, communication, leadership, and multitasking skills.</li><li>Strong understanding of current social media trends and content formats.</li><li>Comfortable working with tools such as Meta Business Suite, CapCut, Adobe tools, Google Workspace, and other relevant platforms.</li><li>Ability to analyze social media insights and make data-driven content decisions.</li><li>A creative mindset with the ability to identify opportunities for engaging and high-performing content.</li></ul>Important Note:This is not a routine posting or video editing position. Pavilion Design Consultants already has dedicated team members handling social media scheduling and video editing. The selected candidate will be responsible for leading the social media function, developing strategy, directing the content team, managing the content roadmap, and driving overall brand growth.Application Question(s):Please share links to 2&ndash;3 social media accounts, brands, or personal profiles that you have previously managed or worked on. Briefly describe your role and responsibilities for each.Have you previously led or managed a social media team? If yes, briefly describe the team and your responsibilities.Which social media platform do you believe is most effective for growing an architecture and design brand, and why?Are you comfortable directing an existing video editor and social media handler and taking responsibility for the overall content workflow?Education:Bachelor's (Required)Language:<ul><li>English (Required)</li></ul>Pay: Rs40,000.00 - Rs100,000.00 per monthWork Location: In person

Devflovv

We&rsquo;re Hiring: Virtual Assistant / Customer Support Representative (CSR)Location: Onsite &mdash; Raiwind Road, LahoreCompany: Devflovv (for a U.S.-based Dental Health Company)Timings: 8:00 PM &ndash; 5:00 AM (Night Shift)Are you an organized, proactive, and customer-focused professional looking to grow your career in a dynamic environment?Devflovv is hiring a Virtual Assistant / CSR to support our client in the Dental Healthcare industry.Key Responsibilities:&gt; Handle patient inquiries via calls, emails, and messages with professionalism and empathy&gt; Schedule and confirm dental appointments&gt; Maintain accurate patient records and follow up on outstanding matters&gt; Provide administrative support to the dental office team&gt; Coordinate with U.S. clients and staff in real timeRequirements: &gt; Excellent English communication skills (verbal &amp; written)&gt; Previous experience in customer service or virtual assistance (healthcare background preferred)&gt; Strong organizational and multitasking abilities&gt; Proficiency in MS Office, Google Workspace, and CRM tools&gt; Willingness to work night shifts (U.S. hours)Perks &amp; Benefits:&gt; Door-to-door pick &amp; drop service for female employees&gt; In-house meals&gt; Health insurance&gt; Unlimited tea &amp; coffee&gt; A collaborative and supportive culturef you're looking for a challenging and rewarding role in a fast-paced environment, we&rsquo;d love to hear from you!Apply here or email your cv at misha.sohail@devflovv.comJob Type: Full-timePay: Rs90,000.00 - Rs110,000.00 per monthLanguage:<ul><li>English (Preferred)</li></ul>Work Location: In person

Virtual Assistant-CSR

Shafaq n Kami Salon

We are currently seeking a female Calling Agent (CSR) to join our team. As a CSR, you will be the face of our company, responsible for providing exceptional service to our customers and ensuring their satisfaction.Key Responsibilities:<ul><li>Handle inbound and outbound calls professionally, addressing customer inquiries, resolving issues, and providing tailored solutions.</li><li>Collaborate with team members and supervisors to troubleshoot issues and enhance service delivery.</li><li>Assist in upselling and cross-selling products and services, ensuring a seamless customer experience.</li><li>Maintain accurate records of customer interactions and follow-up as required</li></ul>Requirements:<ul><li>Minimum Bachelor&rsquo;s degree.</li><li>At least 2 years of experience in a call center or tel-sales role (preferred).</li><li>Excellent communication skills in English (both written and spoken).</li><li>Ability to manage challenging situations with a positive, solution-oriented approach.</li><li>Proficient in basic computer skills (MS Office, CRM tools).</li><li>Strong multitasking abilities and time management in a fast-paced environment.</li></ul>We offer a competitive salary, commission structure, and a supportive work environment that encourages personal and professional growth.If you are passionate about customer service and sales, we invite you to apply and become part of our dynamic team.To apply, please send us your CV.Best Regards,HR Manager Shafaq n KamiJob Type: Full-timePay: Rs25,000.00 - Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Tele Sales: 2 years (Required)</li></ul>Work Location: In person

Female Calling Agent CSR

The University of Lahore

<div>
 
 
 Job Summary:
 
 
 
 The Social Media Expert/Graphic Designer is responsible for developing and implementing social media campaigns and creative designs to promote the UOL Relief Department&rsquo;s programs and activities while creating engaging and informative content for various social media platforms. The resource will develop creative concepts and visual assets for social media and digital campaigns, and collaborate internally and externally to gather impactful stories and content that highlight the department&rsquo;s efforts and achievements.
 
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s/Master&rsquo;s degree in Marketing, Communications, Media Studies, or a related field.
 </li>
 <li>
 2-3 years of proven experience in social media management and graphic design, preferably in an NGO or development sector.
 </li>
 <li>
 Strong command of social media management tools and Adobe Creative Suite (Illustrator, Photoshop, InDesign) with basic to intermediate motion design skills (Adobe After Effects etc.)
 </li>
 <li>
 Strong designing, editing, and visual storytelling skills with the ability to create clear and engaging content.
 </li>
 <li>
 Up-to-date with emerging trends, tools, and best practices in digital marketing and social media management.
 </li>
 </ul>
</div>

Social Media Designer

Spell Engineering

We are seeking a professional and customer-focused Customer Service Representative to support customers using our Online Travel Agency platform. The CSR will assist customers with flight and hotel searches, reservations, payments, ticket confirmations, booking changes, cancellations, refunds, and other travel-related inquiries.The ideal candidate should have excellent communication skills, basic knowledge of airline reservations and ticketing, and the ability to resolve customer concerns professionally through phone, email, live chat, and WhatsApp.Key Responsibilities Customer Support<ul><li>Respond promptly to customer inquiries through phone calls, email, live chat, and WhatsApp.</li><li>Guide customers through the online booking and payment process.</li><li>Provide accurate information about flights, hotels, fares, baggage allowances, travel dates, and booking conditions.</li><li>Assist customers who experience booking, payment, confirmation, or website-related issues.</li><li>Maintain a professional and helpful attitude during every customer interaction.</li></ul>Reservations and Ticketing<ul><li>Assist customers with domestic and international flight and hotel reservations.</li><li>Verify passenger names, travel dates, routes, contact details, and payment information before confirming a booking.</li><li>Provide booking references, e-tickets, invoices, and travel itineraries.</li><li>Explain fare rules, baggage policies, ticketing deadlines, cancellation terms, and applicable penalties.</li><li>Coordinate with the ticketing or operations team when manual action is required.</li><li>Follow up on incomplete, failed, or pending bookings.</li></ul>Changes, Cancellations and Refunds<ul><li>Assist customers with date changes, rebooking, cancellations, voids, and refund requests.</li><li>Explain applicable airline or supplier fees before processing a request.</li><li>Coordinate with airlines, hotels, consolidators, and suppliers to resolve booking issues.</li><li>Track refund cases and provide customers with regular status updates.</li><li>Escalate complicated or urgent cases to the Operations Manager.</li></ul>Schedule Changes and Disruptions<ul><li>Inform customers about flight schedule changes, cancellations, delays, and other travel disruptions.</li><li>Help customers understand available rebooking or refund options.</li><li>Handle urgent travel cases calmly and provide practical solutions.</li><li>Maintain proper records of all communication and actions taken.</li></ul>Sales and Additional Services<ul><li>Recommend suitable flights, hotels, car rentals, travel insurance, airport transfers, and holiday packages.</li><li>Inform customers about relevant promotions and special offers.</li><li>Encourage customers to complete pending bookings.</li><li>Support the company in achieving booking-conversion and customer-retention targets.</li></ul>Records and Compliance<ul><li>Record customer conversations, booking details, payments, complaints, and follow-up activities accurately.</li><li>Follow company procedures, fare rules, supplier policies, and data-protection requirements.</li><li>Protect customer, passenger, and payment information.</li><li>Report suspicious transactions, duplicate bookings, or possible fraud.</li><li>Keep customer cases updated in the CRM or support system.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree or equivalent education preferred.</li><li>Previous customer-service experience, preferably with an OTA, travel agency, airline, or call center.</li><li>Strong spoken and written English.</li><li>Excellent communication, listening, and problem-solving skills.</li><li>Basic knowledge of airline reservations, ticketing, airport codes, and fare rules.</li><li>Good computer skills, including email, online booking systems, CRM software, and Microsoft Office.</li><li>Ability to manage multiple customer cases and work accurately under pressure.</li><li>Willingness to work evening, night, weekend, and holiday shifts when required.</li></ul>Preferred Skills<ul><li>Experience with Duffel, Amadeus, Sabre, Travelport, or another reservation system.</li><li>Knowledge of domestic and international flight routes.</li><li>Experience handling ticket changes, cancellations, exchanges, and refunds.</li><li>Understanding of online payments, failed transactions, and chargebacks.</li><li>Experience selling flights, hotels, travel insurance, or holiday packages.</li><li>Fluency in Urdu and English; additional languages are an advantage.</li></ul>Key Performance Indicators<ul><li>Customer response time</li><li>Customer satisfaction rate</li><li>Case-resolution time</li><li>Booking accuracy</li><li>Booking-conversion rate</li><li>Number of successfully resolved cases</li><li>Complaint and escalation rate</li><li>Compliance with company and supplier procedures</li></ul>Employment DetailsEmployment Type: Full-Time Department: Customer Support / Operations Work Location: Lahore, Pakistan Reporting To: Operations Manager Work Schedule: Night ShiftWork Location: In person

Customer Service Representative (CSR) – Travel Agency

I Tech

Social Media Executive (Female) | Evening Shift | Muslim Town, LahoreFemale Candidates Only | Immediate Hiring | Creative RoleWe are hiring female Social Media Executives in Lahore for an on-site role in Muslim Town. This is an excellent opportunity for individuals looking to build a career in social media management, digital marketing, and content creation.If you are creative, active on social platforms, and understand online trends, this role offers a great environment to grow your skills.Job Details<ul><li>Location: Muslim Town, Lahore (On-site)</li><li>Job Type: Full-Time</li><li>Shift: Evening Shift (08:00 PM &ndash; 12:00 AM)</li></ul>Salary Package<ul><li>Salary: PKR 35,000 (Fixed)</li></ul>Key Responsibilities<ul><li>Manage and handle social media platforms (Facebook, Instagram, etc.)</li><li>Create and post engaging content, captions, and stories</li><li>Respond to messages, comments, and audience queries</li><li>Monitor trends and suggest creative content ideas</li><li>Maintain brand consistency across all platforms</li><li>Track basic performance and engagement metrics</li></ul>Requirements<ul><li>Female candidates only</li><li>Basic knowledge of social media platforms and trends</li><li>Good communication and writing skills</li><li>Creative mindset with attention to detail</li><li>Freshers and experienced candidates can apply</li><li>Basic knowledge of Canva or similar tools is a plus</li></ul>What We Offer<ul><li>Friendly and supportive work environment</li><li>Opportunity to grow in digital marketing &amp; social media</li><li>Hands-on experience with real projects</li><li>Immediate hiring and quick onboarding</li></ul>Apply NowIf you are looking for social media jobs in Lahore, female jobs in Muslim Town, or part-time evening roles, apply now and start your career in a creative and fast-growing field.Pay: From Rs35,000.00 per monthWork Location: In person

Social Media Executive (Female) | Muslim Town, Lahore

Explore 70+ Csr social media inquiries handler in Lahore this August. Find roles across top companies and apply now to boost your career.

70 csr social media inquiries handler jobs In Lahore

Digital Brand Strategist Intern (Paid Internship | Leads to Job

Digital Brand Strategist Intern (Paid Internship | Leads to Job

Virtual Assistant-CSR

Female Calling Agent CSR

Social Media Designer

Customer Service Representative (CSR) – Travel Agency

Social Media Executive (Female) | Muslim Town, Lahore