key account manager

account executive

account manager

customer experience manager Jobs in Istanbul

customer experience manager

key account executive

customer account manager

Clariant

<div><div><b>Job ID:</b> 40825 | <b>Location:</b> Istanbul, Istanbul, T&uuml;rkiye</div><br>
<div></div>
<div>
At Clariant, a leading global specialty chemicals company, we create value with innovative and sustainable solutions for customers from many industries. Our Care Chemicals Business Unit is known for its high-quality products and customer-focused approach in personal care, home care, industrial applications, and more.</div><br>
<div></div>
<div>
We are looking for a driven and customer-focused Account Manager to join our Care Chemicals Business Unit, Business Segment Industrial Application. In this role, you will be responsible for managing key customer relationships, driving sales growth, and ensuring customer satisfaction through effective account management strategies in Turkey and the sub-region MEA.</div><div></div><div><b><br>
Responsibilities</b></div>
<div></div><ul>
<li>Manage Heart/Belly customer accounts, building and maintaining strong relationships with procurement and other key stakeholders</li>
<li>Drive growth and satisfaction of assigned accounts through strategic planning and execution</li>
<li>Handle contracts, price management, and address overdue payments</li>
<li>Gather and analyze customer demand development insights to identify opportunities</li>
<li>Expand share of wallet through successful participation in biddings and tenders</li>
<li>Proactively identify and mitigate potential churn risks to ensure customer retention</li>
<li>Maintain accurate CRM customer data and manage new business development pipeline in collaboration with Business Development</li>
<li>Provide accurate and timely sales forecasting to support business planning</li>
<li>Operate in a coordinated team set-up to ensure full customer journey success, business development, distribution</li></ul></div>

Account Manager

KAYTUS

<div>
 <p>
  <strong>
   About the Company
  </strong>
 </p>
 <p>
  KAYTUS is a provider of IT infrastructure products and solutions, offering a range of cutting-edge, open, and environmentally-friendly infrastructure products for cloud, edge, and other emerging scenarios. With a customer-centric approach, KAYTUS flexibly responds to user needs through its agile business model.
 </p>
 <p>
  http://www.kaytus.com/
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ol>
  <li>
   Own and expand key customer relationships in Turkey; deeply understand client needs, devise and execute account development &amp; retention strategies to accelerate adoption and growth of company products and solutions.
  </li>
  <li>
   Align with corporate strategy to craft and implement a local customer-development plan, building long-term, stable partnerships that raise satisfaction and loyalty.
  </li>
  <li>
   Orchestrate internal resources (product, technical, support) to deliver tailored solutions, ensure on-time project delivery and continuously optimize the customer experience.
  </li>
  <li>
   Lead commercial negotiations, travel regularly to visit clients, uncover new opportunities, drive contract closure and business execution to meet sales targets.
  </li>
  <li>
   Collect market intelligence and customer feedback to help refine product road-maps and market positioning.
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications：
  </strong>
 </p>
 <ol>
  <li>
   Bachelor&rsquo;s degree or above; &ge;5 years customer-management or sales experience in Turkey, preferably within IT, cloud computing or networking industries.
  </li>
  <li>
   Strong knowledge of the Turkish market with an established customer network; capable of independently developing and maintaining accounts.
  </li>
  <li>
   Excellent communicator and cross-cultural collaborator able to build trust with diverse stakeholders.
  </li>
  <li>
   Fluent in both English and Turkish with solid business-negotiation and written communication skills.
  </li>
 </ol>
 <p>
 </p>
</div>


Account Manager (Turkey)

Givaudan

<p></p><div><div><div><div><div><div><div><p>Step into our world of creativity and joy!<br>
</p></div></div></div></div></div></div><div></div><div><div><div><div><p>Key Account Manager
</p></div></div></div></div><div><div><div><div><div>Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There&rsquo;s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.</div><br>
<div></div>
<div><b>
KEY ACCOUNT MANAGER for Givaudan Flavours Turkey &ndash; Your future position?</b></div><br>
<div></div>
<div>
Are you aiming at working as a KEY ACCOUNT MANAGER and be strategic partner to food and beverage companies and together with local marketing and technical teams co-developing consumer preferred solutions in a highly dynamic space with offerings spanning from classical flavours to taste solutions?</div><br>
<div></div>
<div>
As KEY ACCCOUNT MANAGER you will drive business results and budgets by enabling the right focus through strategy and account development plans and their execution in the market place.</div><br>
<div></div>
<div>
</div><div><b>It means:</b></div><br>
<div></div>
<ul><li>You will develop together with Country Commercial Director and local Marketing and Technical teams your key account strategies and development plans</li></ul><br>
<div></div>
<ul><li>You will be accountable for the successful implementation of your account strategies to deliver sustainable business and market share growth as well as delivering on budget targets in systematic fashion</li></ul>
<ul><li>You will drive customer centric thinking and taking the customer&rsquo;s perspective in wider organisation; ensure freshness in thinking and inspiration in organisation, linking with other functions and driving best services and practises</li></ul>
<ul><li>You will develop close relationship with customers on country and regional level. You will adapt and deploy global and regional promotions, capabilities and innovation according to local needs, driving customer value &amp; sales through winning customer briefs. You will act fast on emerging business opportunities through customer-relevant value propositions.
</li></ul><div>This role will be based in our Istanbul office.</div><br>
<div></div>
<div>
</div><div><b>Sound intriguing?</b></div><br>
<div></div>
<div>
It could well be your perfect opportunity if you have a true passion for food and beverages, love staying ahead of the curve and relish being a true expert in your field. As well as the ability to translate the needs of our local (and international) FMCG customers into strategy and execution.</div><br>
<div></div>
<div><b>
You?</b></div><br>
<div></div>
<div>
Are you a strategic, creative thinker and at the same time analytical, methodical and disciplined with a deep passion for customers &amp; consumers and food &amp; beverages?
</div><div>Are you passionate about food, flavours and other taste ingredients?
</div><div>Are you a proactive self-starter with good influencing and leadership skills?</div><br>
<div>
</div><div>Then come join us &ndash; and impact your world!</div><br>
<div></div>
<div><b>
Your professional profile requirements includes:</b></div><br>
<div></div>
<ul>
<li>At least BA degree in Food Technology, Economy or Marketing / Business Administration with a proven affinity for the food industry
</li><li>At least 5 - 10 years of account management in B2B beverages or in food, solid understanding of account management, strategy and execution including building value propositions</li>
<li>In-depth knowledge of customer(s), strategies, initiatives, commercial needs and product launch processes, extensive knowledge of competitor activity</li>
<li>Customer-focused and results-driven attitude
</li><li>Ability to set priorities and negotiate effectively</li>
<li>Team player, experienced in working in multidisciplinary teams in a global matrix environment
</li><li>Fluency in English</li>
<li>Willingness to travel (50%)</li></ul><br>
<div></div>
<div><b>
Our Benefits:</b></div><br>
<div></div>
<ul>
<li>Health insurance and family coverage</li>
<li>Pension Savings Plan</li>
<li>Life and Travel Insurance</li>
<li>Meal allowance</li>
<li>Company car</li>
<li>Home office one day per week</li></ul><br>
<div></div>
<div>At Givaudan, you contribute to delightful taste and scent experiences that touch people&rsquo;s lives.<br>
You work within an inspiring teamwork culture &ndash; where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.<br>
Every essence of you enriches our world.<br>
Diversity drives innovation and creates closer connections with our employees, customers and partners.<br>
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.</div>
</div></div></div></div><div><div><div><div><b>Remote working: </b>On-site</div></div></div></div></div><p></p>

Key Account Manager

KuCoin TR

<div>
 <p>
  <strong>
   Description
  </strong>
 </p>
 <p>
  <strong>
   Responsibility
  </strong>
 </p>
 <p>
  <strong>
   1. Compliance Entity Project Launch
  </strong>
 </p>
 <ul>
  <li>
   Work closely with Group Finance, Product &amp; R&amp;D, Project Management, and local business teams to provide compliance-entity requirements in accounting &amp; reporting, treasury &amp; account management, process governance, and business analysis, thereby delivering robust financial support for the Group&rsquo;s local project rollout.
  </li>
 </ul>
 <p>
  <strong>
   2. Day-to-Day Financial Management of the Compliance Entity
  </strong>
 </p>
 <ul>
  <li>
   Partner with Group Finance to oversee comprehensive financial operations and management of the compliance entity; design accounting treatment frameworks for cryptocurrencies/digital assets to ensure compliance with both IFRS and local GAAP.
  </li>
  <li>
   Collaborate with Group Finance on local budgeting, operating analysis, process control, and daily financial operations to ensure the effective implementation of the Group&rsquo;s financial control model.
  </li>
 </ul>
 <p>
  <strong>
   3. External Stakeholder Management
  </strong>
 </p>
 <ul>
  <li>
   Liaise with external audit firms and support Group Finance in completing the annual statutory audit of the compliance entity.
  </li>
  <li>
   Coordinate with external tax advisors and assist Group Finance with tax filings and all other tax-related matters for the compliance entity.
  </li>
 </ul>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ol>
  <li>
   Bachelor&rsquo;s degree or above in Accounting, Finance, Law, or related disciplines; holders of CPA, ACCA, CFA, or equivalent certifications strongly preferred.
  </li>
  <li>
   10+ years of experience in finance within the financial services or internet sectors; prior experience with Web3/crypto exchanges highly advantageous.
  </li>
  <li>
   In-depth knowledge of International Financial Reporting Standards (IFRS) and familiarity with local GAAP.
  </li>
  <li>
   Proficient in using major ERP systems.
  </li>
  <li>
   Fluent spoken and written English, capable of using English as a working language.
  </li>
 </ol>
 <p>
 </p>
</div>


Doğuş Teknoloji

<div>
 <p>
  <strong>
   Are you ready to &ldquo;Build the Future&rdquo; with us?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We were established in 2012 to enlighten our customers&rsquo; path with the excitement of creating value in the technology world.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As we continue our way as an R&amp;D center since 2017, we continue to be one of the new companies that value people, pursue new technologies with passion, and break grounds in the IT sector with our agile and reliable working culture, and we are looking for a
  <strong>
   <em>
    "
   </em>
   Customer Contract Management Lead / Manager
   <em>
    "
   </em>
  </strong>
  <em>
  </em>
  to join our team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   DESIRED SKILLS AND EXPERIENCE
  </strong>
 </p>
 <ul>
  <li>
   Graduated from law or a related department,
  </li>
  <li>
   10-15 years of experience,
  </li>
  <li>
   Good command of English, both oral and in writing, to be able to manage contract management and contract negotiation, indemnity claims and penal clause implementation processes throughout the contract life cycle,
  </li>
  <li>
   Mastering MS Office applications, Word, Excel, Power Point and able to use advanced reporting tools preferably PowerBI.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   RESPONSIBILITIES
  </strong>
 </p>
 <ul>
  <li>
   To manage strategic contract management processes from end to end,
  </li>
  <li>
   To be able to follow contracts with customers, global/local IT companies regarding sales of hardwares, softwares, licenses and services/managed services,
  </li>
  <li>
   To negotiate the contracts with clients working in close cooperation with sales, legal, revenue control departments and other related internal customers,
  </li>
  <li>
   To Track technology sector, calculate risk and take necessary precautions and prioritize the needs of internal customers,
  </li>
  <li>
   For the contracts to be renewed, to ensure that the contracts are reviewed and analyzed, and revisions are made where deemed necessary,
  </li>
  <li>
   To manage disputes and claim management with customers vendors / partners through contract lifecycles,
  </li>
  <li>
   To Follow the approval processes of all documents, contracts, invoices and orders according to the company procedures and legal requirements and to be
  </li>
  <li>
   responsible for the archiving process following.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   &Ouml;zge&ccedil;mi&scedil;iniz &uuml;zerinden payla&scedil;m&inodot;&scedil; oldu&gbreve;unuz veriler 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu (&ldquo;KVKK&rdquo;) kapsam&inodot;nda korunmakta ve i&scedil;lenmektedir. Bu kapsamda &ouml;zge&ccedil;mi&scedil;inizin 2 y&inodot;l s&uuml;reyle veri taban&inodot;m&inodot;zda kay&inodot;tl&inodot; kalaca&gbreve;&inodot;n&inodot; belirtmek isteriz.
  </em>
 </p>
</div>


Customer Contract Management Lead / Manager

Nutanix

<div>
 <strong>
  Hungry, Humble, Honest, with Heart.
  <br/>
  <br/>
 </strong>
 <strong>
  The Opportunity
  <br/>
  <br/>
 </strong>
 Are you a results-driven sales professional with a proven track record in account management and a strong understanding of Turkey market? If so, you would thrive in our collaborative and family-like team environment where your success in driving customer satisfaction and revenue growth will be supported and celebrated, while also offering opportunities for professional advancement.
 <br/>
 <br/>
 Nutanix is looking for a
 <strong>
  Territory Account Manager
 </strong>
 for Turkey. As an Account Manager, you are responsible for selling Nutanix Products and Solutions through Channel Partners, leveraging alliances and ISVs and interacting directly with customers. You will also be working closely with a Pre-Sales Specialist in your territory.
 <br/>
 <br/>
 <strong>
  About The Team
  <br/>
  <br/>
 </strong>
 Our sales team at Nutanix is growing! We are a driven &amp; passionate team of salespeople who work with Channel Partners and Systems Engineers who desire to disrupt the current state of the data center. Our sales team at Nutanix has a keen ability to develop new accounts and penetrate new divisions and organizations within your assigned accounts. Nutanix provides unrivaled support and tools from the Engineering, Marketing, and Product Development departments for you to leverage to exceed sales performance goals. In this position, you would be working very closely with the leadership team and have a large amount of influence on sales team decisions and initiatives.
 <br/>
 <br/>
 <strong>
  Your Role
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   As a Territory Account Manager, you will be a key player within the Nutanix field sales team to drive net new business sales into large, new strategic accounts.
  </li>
  <li>
   Demonstrate strong expertise in technical specifications required to sell Nutanix products and services to customers.
  </li>
  <li>
   Possess an aptitude for understanding how technology products and solutions solve business problems and the competitive landscape.
  </li>
  <li>
   Work collaboratively with employees within the sales function and cross-functional teams such as Marketing, Sales Operations, System Engineering, and Product Development.
  </li>
  <li>
   Target account selling, solution selling, and consultative sales techniques.
  </li>
  <li>
   Use SFDC, strong verbal and written communication skills, including presentation skills.
  </li>
  <li>
   Articulate the Nutanix value proposition, features, product messages and positioning.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Will Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong client relationship management and customer success orientation
  </li>
  <li>
   Proven track record of sales success, particularly in account management
  </li>
  <li>
   Experience working with both Enterprise and Mid-Market customers, with knowledge of the competitive landscape
  </li>
  <li>
   Technical acumen in technology sales, especially in infrastructure or cloud services
  </li>
  <li>
   Excellent negotiation and contract management skills
  </li>
  <li>
   Project management skills to manage multiple accounts and complex deals
  </li>
  <li>
   Ability to work collaboratively with cross-functional teams
  </li>
  <li>
   Relevant educational background in business, sales, or related fields preferred
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Arrangement
  <br/>
  <br/>
 </strong>
 Remote: This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs.
</div>


Territory Account Manager, Turkey

<div><div><b>Hungry, Humble, Honest, with Heart.</b></div><div></div><div><b>
The Opportunity</b></div><div>
Are you a results-driven sales professional with a proven track record in account management and a strong understanding of Turkey market? If so, you would thrive in our collaborative and family-like team environment where your success in driving customer satisfaction and revenue growth will be supported and celebrated, while also offering opportunities for professional advancement.</div><div>
Nutanix is looking for a <b>Territory Account Manager </b>for Turkey. As an Account Manager, you are responsible for selling Nutanix Products and Solutions through Channel Partners, leveraging alliances and ISVs and interacting directly with customers. You will also be working closely with a Pre-Sales Specialist in your territory.
</div><div></div><div><b>About the Team</b></div><div>
Our sales team at Nutanix is growing! We are a driven &amp; passionate team of salespeople who work with Channel Partners and Systems Engineers who desire to disrupt the current state of the data center. Our sales team at Nutanix has a keen ability to develop new accounts and penetrate new divisions and organizations within your assigned accounts. Nutanix provides unrivaled support and tools from the Engineering, Marketing, and Product Development departments for you to leverage to exceed sales performance goals. In this position, you would be working very closely with the leadership team and have a large amount of influence on sales team decisions and initiatives.
</div><div></div><div><b>Your Role</b></div><div><ul><li>
As a<b> Territory Account Manager, </b>you will be a key player within the Nutanix field sales team to drive net new business sales into large, new strategic accounts.</li><li>
Demonstrate strong expertise in technical specifications required to sell Nutanix products and services to customers.</li><li>
Possess an aptitude for understanding how technology products and solutions solve business problems and the competitive landscape.</li><li>
Work collaboratively with employees within the sales function and cross-functional teams such as Marketing, Sales Operations, System Engineering, and Product Development.</li><li>
Target account selling, solution selling, and consultative sales techniques.</li><li>
Use SFDC, strong verbal and written communication skills, including presentation skills.</li><li>
Articulate the Nutanix value proposition, features, product messages and positioning.</li></ul></div><div><b>
What You Will Bring</b></div><div><ul><li>
Strong client relationship management and customer success orientation</li><li>
Proven track record of sales success, particularly in account management</li><li>
Experience working with both Enterprise and Mid-Market customers, with knowledge of the competitive landscape</li><li>
Technical acumen in technology sales, especially in infrastructure or cloud services</li><li>
Excellent negotiation and contract management skills</li><li>
Project management skills to manage multiple accounts and complex deals</li><li>
Ability to work collaboratively with cross-functional teams</li><li>
Relevant educational background in business, sales, or related fields preferred</li></ul></div><div><b>
Work Arrangement</b></div><div>
Remote: This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs.</div></div><div></div>

Explore 809+ Customer account manager in Istanbul this December. Find roles across top companies and apply now to boost your career.

809 customer account manager jobs IN Istanbul

Account Manager

Account Manager (Turkey)

Key Account Manager

Account Manager

Customer Contract Management Lead / Manager

Territory Account Manager, Turkey

Territory Account Manager, Turkey