customer service representative Jobs in Karachi

customer service representative

customer service representative (csr) Jobs in Karachi

customer service representative (csr)

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

it support officer

customer care agent

Experts Communication

Experts Communication is looking for a Customer Support Agent to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 40,000 - 50,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months)Health Insurance Annual picnic &amp; dinner Monthly company-paid dinnersAnnual picnic &amp; dinnerKickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Agent

HRCONSOL

Position: Customer Service Agent &ndash; Health Product Campaign Location: Karachi, Pakistan (On-site) Number of Positions: 30 Salary Range: PKR 80,000 &ndash; 110,000 + Benefits Employment Type: Full-Time Joining: ImmediateAbout the RoleHRCONSOL is hiring energetic and customer-focused Customer Service Agents for our top Health Tech client in Karachi. You&rsquo;ll be part of a dynamic team driving inbound and outbound awareness and product campaigns &mdash; connecting customers to healthcare solutions that truly make an impact.If you have prior experience in health-related campaigns, strong communication skills in English &amp; Urdu, and love interacting with people &mdash; this role is for you!Key Responsibilities<ul><li>Handle inbound &amp; outbound calls and WhatsApp chats to connect customers with doctors for consultations.</li><li>Manage the end-to-end 6&ndash;7 step protocol with customers &mdash; from order placement and confirmation calls to post-service feedback.</li><li>Ensure accurate, empathetic, and professional communication at all times.</li><li>Maintain updated and precise customer records in CRM systems.</li><li>Meet and exceed KPIs for call handling, quality, and customer satisfaction.</li><li>Collaborate with team members to improve campaign outcomes and service efficiency.</li><li>Share feedback and insights to enhance the customer experience.</li></ul>Required Education<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Health Sciences, or related field.</li><li>Intermediate-qualified candidates with exceptional call center experience are also encouraged to apply.</li></ul>Experience &amp; Skills<ul><li>1&ndash;3 years of experience in customer service or contact centers (preferably with Ibex or other reputable BPOs).</li><li>Prior exposure to health or wellness campaigns is mandatory.</li><li>Excellent communication in English &amp; Urdu (verbal &amp; written).</li><li>Strong interpersonal skills, empathy, and customer-centric mindset.</li><li>Ability to handle high call volumes while maintaining professionalism.</li><li>Proficiency in CRM and call center software.</li></ul>How to Apply:Send your resume to jobs@hrconsol.com with the subject line &ldquo;Customer Service Agent &ndash; Health Campaign&rdquo;.Job Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Customer Service Agent – Health Product Campaign

Linkitsoft

Title: Customer Service Representative.Job Description: LINKITSOFT is looking for a highly skilled customer Service representative to join our team. An ideal candidate would have good English fluency and the ability to carry out a conversation with a target-oriented approach. you'll be at the forefront of our customer experience. You will handle a wide range of customer inquiries, including calls, emails, and queries, with a focus on providing top-notch support and ensuring customer satisfaction.Responsibilities:<ul><li>Comprehensive Product oriented training will be provided.</li><li>Address customer inquiries, resolve issues, and provide assistance promptly and professionally through various communication channels (phone, email, chat).</li><li>Handle inbound and outbound calls.</li><li>Collaborate with team members and other departments to address customer issues efficiently.</li><li>Gather customer feedback and insights to improve our services and provide input to the development team.</li><li>Identify and resolve customer concerns, including issues with orders, payments, or delivery.</li></ul>REQUIRMENTS:<ul><li>Must have at least 1-year of experience as a CSR.</li><li>Must have proven experience with International Campaigns.</li><li>Proficiency in English Speaking is a must.</li><li>Must be dependable and a team player.</li><li>Excellent verbal and written communication skills.</li><li>Market Competitive Salary.</li></ul>Note: Only shortlisted candidates will be contacted. Avoid sharing irrelevant CVs.Job Details: Company: LINKITSOFT Type: Full-Time Job / Contract Basis / Night-Shift Location: Gulshan Iqbal block 5, Karachi, Sindh, PakistanJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Do you have Customer support experience?</li></ul>Work Location: In person

Customer Support Representative

Arc Inventor

Job Description:We are looking for a dedicated and professional Customer Support Representative to join our team. The ideal candidate will possess strong communication skills, fluency in English, and the ability to coordinate effectively with international customers through calls, chats, and emails.Key Responsibilities:<ul><li>Handle communication with international clients via phone, chat, and email.</li><li>Provide accurate information, resolve customer queries, and ensure customer satisfaction.</li><li>Maintain a professional and courteous tone in all communications.</li><li>Document customer interactions and update records in the system accurately.</li><li>Collaborate with internal teams to ensure timely resolution of customer issues.</li><li>Adhere to company policies and performance standards.</li></ul>Requirements:<ul><li>Strong verbal and written communication skills in English (mandatory).</li><li>Previous experience in customer support or call center environment is a plus.</li><li>Ability to multitask and handle pressure in a fast-paced environment.</li><li>Must be punctual, reliable, and consistent in performance.</li><li>Proficiency in using computers and basic software tools.</li></ul>Job Title: Customer Support RepresentativeLocation: Gulshan-e-Iqbal, KarachiJob Type: Full-time (On-site)Working Days: Monday to SaturdayTimings: 7:00 PM &ndash; 4:00 AMSalary: PKR 50,000Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Executive ( E- Commerce)

Fahad Tutors Academy

Job Title: Customer Service RepresentativeWe are actively seeking a Customer Support Representative to join our team at our North Nazimabad office. The ideal candidate must possess excellent communication skills, with a preference for proficiency in spoken English. Candidates with command over Excel and prior call center experience will be given priority.Responsibilities:<ul><li>Answer customer calls promptly and provide accurate, satisfactory responses to inquiries and concerns</li><li>Cater to customer demands according to their specifications</li><li>Skillfully de-escalate situations involving dissatisfied customers, offering patient assistance and support</li></ul>Qualifications:<ul><li>Intermediate/Graduate level of education</li><li>Proficiency in spoken English (Preferred)</li><li>Strong verbal communication skills</li><li>Excellent active listening abilities</li><li>Possess a patient and empathetic attitude</li><li>Commissions &amp; Bonuses</li></ul>Attractive Bonuses &amp; CommissionsAttendance AllowanceLocation: North NazimabadExperience: 0 to Max 2 YearsEducation: Intermediate / BA / BCOMIf you have a passion for customer service, strong communication skills, and meet the qualifications outlined above, we encourage you to apply.Job Type: Full-timeWork Location: In person

Customer Sale Representative

Flipdish

<div>
 
 At Flipdish, we&rsquo;re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms.
 
 
 Everything we do is designed to make running a restaurant satisfyingly simple, in a world that&rsquo;s anything but.
 
 
 
 
 
 
 About this role
 
 
 
 Due to our continued growth, Flipdish is hiring for a Technical Customer Support Executive. This is an exciting opportunity for a motivated self starter who has the flexibility to adapt to changing priorities. You will have excellent verbal and written communication skills to allow you collaborate effectively with many internal and external stakeholders
 
 
 
 Please note this role is working on a 7 day a week shift rota, covering 6am - 12am (UTC) shifts.
 
 
 
 
 
 
 
 In this job, you&rsquo;ll&hellip;
 
 
 <ul>
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 Provide outstanding customer support: Respond promptly and professionally to customer inquiries and issues via phone, email, and chat, ensuring a positive and satisfactory resolution.
 </li>
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 Handle customer complaints: Actively listen to customers, empathize with their concerns, and work diligently to resolve problems in a timely manner, demonstrating excellent problem-solving skills.
 </li>
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 Communicate effectively: Clearly and concisely communicate information, instructions, and solutions to customers in a friendly and professional manner, adapting communication style to suit the customer's needs.
 </li>
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 Maintain accurate records: Document customer interactions, issues, and resolutions accurately and comprehensively in our Salesforce, ensuring proper tracking and follow-up.
 </li>
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 Collaborate with team members: Work closely with the support team and other departments to escalate complex issues, share knowledge, and contribute to continuous process improvement.
 </li>
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 Stay updated on product knowledge: Maintain a solid understanding of our software and services, staying up-to-date with new features, updates, and industry trends to provide accurate information to customers.
 </li>
 <li>
 Adhere to service level agreements (SLAs): Meet or exceed established performance metrics, including response time, resolution time, customer satisfaction, and quality assurance targets.
 </li>
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 Embrace a positive customer-focused mindset: Strive to create exceptional customer experiences, building and maintaining strong customer relationships through friendly, helpful, and professional interactions.
 </li>
 </ul>
 
 
 
 
 
 We&rsquo;re looking for&hellip;
 
 
 <ul>
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 Fluency in English: Exceptional verbal and written communication skills in English are essential.
 </li>
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 Availability: Willingness and flexibility to work evening shifts and weekends as required to meet customer needs.
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 Customer service experience: Prior experience in a customer support or service role, handling customer inquiries and resolving issues effectively and efficiently.
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 Multichannel support skills: Proficiency in handling customer interactions through phone, email, and chat platforms, demonstrating excellent interpersonal and communication skills across different channels.
 </li>
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 Problem-solving abilities: Strong critical thinking and problem-solving skills to assess situations, analyze information, and provide appropriate solutions.
 </li>
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 Empathy and patience: Ability to empathize with customers, actively listen to their concerns, and remain calm and patient in challenging situations.
 </li>
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 Organizational skills: Detail-oriented with the ability to prioritize tasks, manage time effectively, and handle multiple customer inquiries simultaneously.
 </li>
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 Tech-savvy: Comfortable working with computer systems, software applications, and customer support tools. Experience with Salesforce is a plus.
 </li>
 </ul>
 
 
 
 
 🦄
 
 About Flipdish
 
 
 
 We&rsquo;re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we&rsquo;ve evolved around our customers and their needs. We&rsquo;re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.
 
 
 We go to great lengths to understand our customers (check out our C-suite on work experience). We&rsquo;re food industry natives. We&rsquo;ve worked in busy kitchens and run busy restaurant franchises. We don&rsquo;t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.
 
 
 
 
 
 
 😎 Our culture
 
 
 
 At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it
 
 is
 
 !). But, this all depends on our employees. And that&rsquo;s because we trust our employees to define what sort of an employer Flipdish is.
 
 
 Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment.
 
 
 We&rsquo;re a company that values diversity, inclusion, and wellbeing as standard. We believe in balance, not burnout. And all permanent employees qualify for our share scheme because we share our success.
 
 
 We&rsquo;re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!
 
 
 So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don&rsquo;t see an opening just yet, do get in touch and register your interest with us anyway. We&rsquo;ll be in touch as soon as something suitable opens up.
 
 
 
 
 
 
 🙈Don&rsquo;t be shy. Apply.
 
 
 
 We know that imposter syndrome can be a thing. Don&rsquo;t let it be. We want enthusiastic people from all backgrounds. If you feel like you&rsquo;re up for working with us, get in touch.
 
 
 We also understand some candidates might need assistance. That&rsquo;s not a problem in the slightest. Just reach out to us, we&rsquo;d love to hear from you.
 
</div>

Telemarketing

We are seeking a highly motivated and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will be the first point of contact for customers. About the Role:Are you ready to join a dynamic team where your voice makes a difference? We are seeking enthusiastic Call Center Executives to deliver exceptional support to our clients. This is a no-sales, no-target role, focused entirely on providing exceptional service and building relationships.Why Join Us:<ul><li>No Sales. No Targets. Your focus is client support, not numbers.</li><li>Competitive salary and growth opportunities.</li><li>Training and development programs to enhance your skills.</li><li>Positive, collaborative, and supportive work culture.</li></ul>Perks &amp; Benefits:<ul><li>Friendly work environment</li><li>Skill-building workshops and career growth path</li><li>Flexible working options</li><li>Job Types: Full-time, Part-time</li></ul>Language:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherApplication Question(s):<ul><li>Do you live near Gulshan e iqbal / jauhar /maosamiyat ?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In personJob Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Preferred)</li></ul>Work Location: In person

Customer Centre Agents (Part Time)

Explore 623+ Customer care agent in Karachi this November. Find roles across top companies and apply now to boost your career.

623 customer care agent jobs IN Karachi

Customer Support Agent

Customer Service Agent – Health Product Campaign

Customer Support Representative

Customer Support Executive ( E- Commerce)

Customer Sale Representative

Customer Support Agent

Customer Centre Agents (Part Time)