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customer support executive Jobs in Karachi

customer support executive

customer service executive Jobs in Karachi

customer service executive

call center agent

call center agents – freshers welcome Jobs in Karachi

call center agents – freshers welcome

customer care agent

Ecolab

<div>
 Want to build a brighter, bolder future and cultivate your career?
 
 Join Ecolab&rsquo;s team and help create a world in which we all thrive.
 
 
 
 Ecolab is seeking a
 
 Customer Service Agent
 
 to join our team in Karachi. As a Customer Service Agent, you&rsquo;ll handle customer inquiries, support multiple divisions, and use your expertise to ensure every interaction reflects Ecolab&rsquo;s commitment to service excellence.
 
 
 
 How You&rsquo;ll Make An Impact
 
 
 
 <ul>
 <li>
 Respond to 80&ndash;120 inbound calls daily from sales management, corporate account managers, field sales, and customers
 </li>
 <li>
 Provide support across multiple divisions and business units
 </li>
 <li>
 Maintain and update customer data in Order Entry, Order Processing, and CAS systems
 </li>
 <li>
 Communicate with customers, sales, and marketing to clarify programs, pricing, billing, and delivery questions
 </li>
 <li>
 Authorize returns, waive fees, or adjust pricing within established guidelines to ensure customer satisfaction
 </li>
 <li>
 Escalate complex issues to appropriate internal teams and help determine message urgency
 </li>
 <li>
 Collaborate cross-functionally to ensure customer needs are met efficiently and effectively
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's Degree must require
 </li>
 <li>
 One year of supply chain. customer service, sales, or administrative experience
 </li>
 <li>
 Experience using Microsoft Office Suite software (Excel, Word, Access, and Outlook
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 Experience using customer service software
 </li>
 <li>
 Strong oral and written communication skills
 </li>
 <li>
 Experience working independently in a multi-division, fast-paced environment
 </li>
 <li>
 Experience with Microsoft Office Suite software (Excel, Work, Access, and Outlook)
 </li>
 <li>
 Experience resolving problems independently and acting in a timely manner
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Excellent organizational and time management skills
 </li>
 <li>
 Experience making sounds decisions, with customer and business interests in mind
 </li>
 <li>
 Fluent in English
 
 
 </li>
 </ul>
 
 About Ecolab
 
 
 
 At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.
 
 
 
 Our Commitment to a Culture of Inclusion &amp; Belonging
 
 
 
 Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
</div>

Customer Service Agent

<div><div>Want to build a brighter, bolder future and cultivate your career? Join Ecolab&rsquo;s team and help create a world in which we all thrive.</div><div> 
Ecolab is seeking a Customer Service Agent to join our team in Karachi. As a Customer Service Agent, you&rsquo;ll handle customer inquiries, support multiple divisions, and use your expertise to ensure every interaction reflects Ecolab&rsquo;s commitment to service excellence.
How You&rsquo;ll Make an Impact:<ul><li>
Respond to 80&ndash;120 inbound calls daily from sales management, corporate account managers, field sales, and customers</li><li>
Provide support across multiple divisions and business units</li><li>
Maintain and update customer data in Order Entry, Order Processing, and CAS systems</li><li>
Communicate with customers, sales, and marketing to clarify programs, pricing, billing, and delivery questions</li><li>
Authorize returns, waive fees, or adjust pricing within established guidelines to ensure customer satisfaction</li><li>
Escalate complex issues to appropriate internal teams and help determine message urgency</li><li>
Collaborate cross-functionally to ensure customer needs are met efficiently and effectively</li></ul>
Minimum Qualifications:<ul><li>
Bachelor's Degree must require</li><li>
One year of supply chain. customer service, sales, or administrative experience</li><li>
Experience using Microsoft Office Suite software (Excel, Word, Access, and Outlook</li></ul>
Preferred Qualifications:<ul><li>
Bachelor&rsquo;s degree</li><li>
Experience using customer service software</li><li>
Strong oral and written communication skills</li><li>
Experience working independently in a multi-division, fast-paced environment</li><li>
Experience with Microsoft Office Suite software (Excel, Work, Access, and Outlook)</li><li>
Experience resolving problems independently and acting in a timely manner</li><li>
Attention to detail</li><li>
Excellent organizational and time management skills</li><li>
Experience making sounds decisions, with customer and business interests in mind</li><li>
Fluent in English</li></ul>
About Ecolab:
At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.</div> 
Nuestro compromiso con una cultura de inclusi&oacute;n y pertenencia 
Ecolab est&aacute; comprometido con el trato justo e igualitario de todas las personas colaboradoras y postulantes, y con la promoci&oacute;n de los principios de igualdad de oportunidades en el empleo. Reclutaremos, contrataremos, promoveremos, transferiremos y brindaremos oportunidades de desarrollo con base en las calificaciones individuales y el desempe&ntilde;o laboral, en todos los aspectos relacionados con el empleo, la compensaci&oacute;n, los beneficios, las condiciones laborales y las oportunidades de crecimiento. Ecolab no discriminar&aacute; a ninguna persona colaboradora ni postulante por motivos de raza, religi&oacute;n, color, credo, nacionalidad, estado de ciudadan&iacute;a, sexo, orientaci&oacute;n sexual, identidad y expresi&oacute;n de g&eacute;nero, informaci&oacute;n gen&eacute;tica, estado civil, edad o discapacidad.</div>

Telemarketing

Customer Support Call Center Agent (No Sales) &ndash; Flexible HoursJoin Our Team &amp; Build Your Career in Customer Support!We&rsquo;re looking for motivated and friendly individuals to join our team as Customer Support Call Center Agents. If you enjoy helping people and solving problems, this role is perfect for you&mdash;no sales involved!What You&rsquo;ll Do:<ul><li>Handle inbound calls, messages, and emails professionally</li><li>Resolve customer queries quickly and effectively</li><li>Maintain accurate client records and updates</li><li>Deliver a positive and helpful customer experience</li></ul>What We Offer:<ul><li>Competitive fixed salary + performance-based incentives</li><li>Flexible working hours</li><li>Ongoing training &amp; skill development workshops</li><li>Clear career growth and advancement opportunities</li></ul>What We&rsquo;re Looking For:<ul><li>Strong verbal communication skills</li><li>Customer-first mindset with a positive attitude</li><li>Basic computer knowledge</li><li>Ability to handle calls with patience, clarity, and professionalism</li><li>Prior call center/customer service experience is a plus (Freshers are encouraged to apply!)</li></ul>Why Join Us?Be part of a supportive and growth-focused environment where your skills are valued, and your career can thrive.Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthApplication Question(s):<ul><li>do you live in or near by gulistan e johar/gulshan e iqbal?</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Part-Time Call Centre Executive /CSR-CUSTOMER SERVICE REPRESENTATIVE-FRESH CANDIDATES

Utopia Fulfillment

This is a full-time, on-site role for a Customer Support Specialist (Chat &amp; Chat) based in the Karachi Division. Responsibilities include providing excellent customer support through chat, resolving customer inquiries efficiently, ensuring high levels of customer satisfaction, and addressing technical support requests. The role requires analyzing customer feedback to improve the support process and overall experience.Responsibilities:<ul><li>Handle inbound and outbound calls, primarily supporting Amazon customers and B2B clients</li><li>Manage live chat support across multiple platforms, including Amazon, TikTok Shop, Walmart, eBay, and Temu</li><li>Oversee and process returns and refund-related queries across all platforms</li><li>Ensure timely, accurate, and effective resolution of customer inquiries and complaints</li><li>Deliver high levels of customer satisfaction and service quality at all times</li><li>Coordinate with internal teams for order updates and issue resolution</li><li>Monitor performance metrics and ensure adherence to SLAs and KPIs</li><li>Handle escalations professionally and provide effective solutions</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills in English</li><li>Prior experience with Amazon, TikTok Shop, Walmart, eBay, or Temu is a strong advantage</li><li>Strong problem-solving, multitasking, and analytical skills</li><li>Ability to work under pressure and meet time-sensitive targets</li><li>Flexibility to work in shifts, including night shifts if required</li><li>Familiarity with customer service tools and CRM systems is preferred</li></ul>Job Type: Full-timeWork Location: In person

Customer Support Specialist (Call & Chat)

Delve Freight Solutions

Freight Broker Agent &mdash; Come Build Your Empire With UsAre you a closer? A deal-maker? Someone who thrives on the hustle of moving freight and building lasting client relationships? We want you on our team.We're a fast-growing freight brokerage looking for a sharp, self-driven Freight Broker Agent who's ready to bring their book of business and take their career to the next level &mdash; with the backing, tools, and team to make it happen.What You'll Do<ul><li>Own and grow a portfolio of shipper accounts &mdash; your relationships, your revenue</li><li>Negotiate competitive rates with carriers across FTL, LTL, and more</li><li>Manage shipments from booking to delivery with precision and care</li><li>Prospect aggressively and expand your book through cold calling and networking</li><li>Be the go-to problem solver when things get tough on the road</li></ul>What You Bring<ul><li>An active book of business (this is a must)</li><li>A proven history of closing in freight brokerage or logistics sales</li><li>Sharp negotiation skills and a customer-first mindset</li><li>Comfort in a high-volume, fast-paced office environment</li><li>Experience with TMS and/or CRM platforms</li></ul>Why Join Us?<ul><li>Competitive salary + uncapped commission &mdash; your effort = your paycheck</li><li>In-office culture built for collaboration and accountability</li><li>Full back-office support so you can focus on selling</li><li>Real growth potential &mdash; we invest in people who perform</li></ul>Work Location: In person

Freight Broker Agent

zyltech digital 

Zyltech Digital is actively hiring driven and enthusiastic Chat Based Representative to join our fast-growing team! In this role, you&rsquo;ll handle chat-based inquiries, assist potential customers through live chat, and convert leads into loyal clients. This is a fantastic opportunity to build strong customer relationships, showcase our top-quality services, and contribute to a high-performing sales team.Key Responsibilities:Respond promptly and professionally to customer inquiries via live chatProvide clear, detailed, and accurate information about our products/servicesPromote Zyltech&rsquo;s offerings and successfully close salesConsistently achieve individual and team sales targetsResolve customer issues with a positive, solution-focused approachWorking Hours:Fixed night shift: 10:00 PM to 7:00 AMCompensation &amp; Benefits:Competitive fixed salaryTwo performance-based incentivesSupportive, growth-oriented work environmentCareer development opportunities post-probationAttractive allowances and benefits after probationWhy Work with Zyltech Digital?At Zyltech Digital, we put your growth first. We offer a vibrant and encouraging workplace where your efforts are recognized and rewarded. With ongoing training, career progression paths, and performance bonuses, your success is truly our success.Ready to grow with us? Apply now and be part of our winning team!Job Types: Full-timeWork Location: Gulshan-e-Iqbal,Main University Road,KarachiWork Location: On the road

Chat Based Representative ( Freshers)

360 Bpo Solutions

The RoleThe duties of Customer Service Representative include identifying customers&rsquo; needs, researching customer issues, and providing prompt, clear solutions via phone calls. They document all customer interactions in a CRM system. Exceptional verbal communication skills, a pleasant phone manner, and the ability to build strong relationships with customer.Requirements<ul><li>Must have at least Six months of experience in a US-based Call Center</li><li>Excellent verbal communication skills</li><li>Excellent customer service skills</li><li>Attention to detail</li><li>Ability to maintain knowledge of company&rsquo;s products and procedures</li><li>Ability to communicate professionally with irate customers.</li><li>Programs: Medsup | DME | CGM | SSDI | ACA | UTI | Covid | FE | Pharmacy | BGM</li></ul>Benefits<ul><li>Make Upto 100,000</li><li>40,000 basic salary + 5k Fuel Allowance + 10k Attendance Bonus +</li><li>Per Lead Incentives</li><li>Monthly Bonus</li><li>Free Transport for Females</li></ul>Shift Timings :<ul><li>6pm to 3am</li><li>Mon - Fri</li></ul>Add: Plot#FL-2, Building A-7, Bl-5 Clifton Karachi Whatsapp: +92-311-786-5360 Tel:021-35862360 021-35872360Job Type: Full-timePay: Rs45,000.00 - Rs110,000.00 per monthApplication Question(s):<ul><li>Must have at least Six months of experience in a US-based call center.</li></ul>Work Location: In person

Experienced US-Based Call Center Representatives

Explore 597+ Customer care agent in Karachi this May. Find roles across top companies and apply now to boost your career.

597 customer care agent jobs In Karachi

Customer Service Agent

Customer Service Agent

Part-Time Call Centre Executive /CSR-CUSTOMER SERVICE REPRESENTATIVE-FRESH CANDIDATES

Customer Support Specialist (Call & Chat)

Freight Broker Agent

Chat Based Representative ( Freshers)

Experienced US-Based Call Center Representatives