customer support executive Jobs in Karachi

customer support executive

customer service representative Jobs in Karachi

customer service representative

delivery consultant

sales engineer

sales representative

customer care agent

Ali Builders & Developers

We are seeking customer service agent (Female) to join our dynamic client relations team. If you have experience working in call centers or customer service) , we invite you to apply.Key Responsibilities:<ul><li>Make outbound calls to clients for payment recovery and service follow-ups.</li><li>Update client information and call outcomes on CRM systems and Excel sheets.</li><li>Resolve client queries and escalate complex cases to the relevant department.</li><li>Maintain daily call logs and prepare reports for supervisors.</li></ul>Requirements:<ul><li>2&ndash;3 years of call center or customer relations experience (banking sector preferred).</li><li>Strong verbal communication and persuasion skills.</li><li>Basic proficiency in Microsoft Excel.</li><li>Must be available to work from 10:00 AM to 7:00 PM.</li><li>Willingness to undergo a 3-month probation period.</li></ul>Why Join Us?<ul><li>Friendly and collaborative work environment.</li><li>Opportunity to build a career in customer relationship management and recovery.</li><li>Competitive salary package with potential growth based on performance.</li></ul>Working Hours: 10:00 AM to 7:00 PM.Job Type: Full-timePay: Rs30,000.00 per monthWork Location: In person

Customer Service Agent(Female)

ibex

<div>
 
 
 About the Company
 
 
 
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call.
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 We are looking for people who have experience in dealing with international customers but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Assist customers with their queries/concerns.
 </li>
 <li>
 Provide accurate resolutions to customers as per defined processes via call.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Experience in dealing with international customers.
 </li>
 <li>
 O Levels/Intermediate or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 </ul>
 
 
</div>

Customer Support Specialist

Premio Travel and Tours

Job Description:We are looking for a friendly, detail-oriented Customer Support Officer to join our team. In this role, you will be the first point of contact for our customers, helping them with inquiries, resolving issues, and ensuring a positive experience.Key Responsibilities:<ul><li>Respond to customer inquiries via email, phone, or chat in a timely and professional manner</li><li>Resolve product or service issues and escalate when necessary</li><li>Maintain accurate records of customer interactions</li><li>Provide feedback to improve customer experience</li><li>Work closely with other departments to ensure customer satisfaction</li></ul>Requirements:<ul><li>Strong communication and problem-solving skills</li><li>Previous experience in a customer support or similar role is a plus</li><li>Basic computer skills and ability to learn new software quickly</li><li>Patience, empathy, and a customer-first attitude</li><li>Ability to work independently and as part of a team</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Support Officer

Telemarketing

We are seeking a highly motivated and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will be the first point of contact for customers, responsible for delivering an exceptional customer experience by addressing inquiries, resolving issues, and providing accurate information about our products and services. About the Role:Are you ready to join a dynamic team where your voice makes a difference? We are seeking enthusiastic Call Center Executives to deliver exceptional support to our clients. This is a no-sales, no-target role, focused entirely on providing exceptional service and building relationships.Why Join Us:<ul><li>No Sales. No Targets. Your focus is client support, not numbers.</li><li>Competitive salary and growth opportunities.</li><li>Training and development programs to enhance your skills.</li><li>Positive, collaborative, and supportive work culture.</li></ul>Perks &amp; Benefits:<ul><li>Friendly work environment</li><li>Skill-building workshops and career growth path</li><li>Flexible working options</li><li>Job Types: Full-time, Part-time</li></ul>Language:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherApplication Question(s):<ul><li>Do you live near Gulshan e iqbal / jauhar /maosamiyat ?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In personJob Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Preferred)</li></ul>Work Location: In person

Customer Centre Agents (Part Time)

THB Homecare LLC

Location: RemoteAbout the RoleWe are building a next-generation Digital AI Agent, as the patient-facing layer with our healthcare platform as backbone.We need an experienced Full-Stack Integration Engineer to create the middleware and integration work that connects our AI Agent to our healthcare platform patient data, appointments, wearables, and telehealth.This is a remote role, collaborating with our internal team, AI vendor and health care platform specialists.Key Responsibilities<ul><li>Design and implement a secure middleware layer between AI Agent and Health care Platform.</li><li>Handle OAuth2 (User Credentials flow) for authentication, secure token lifecycle, and session management.</li><li>Integrate AI Agent flows with healthcare use cases:</li><li>Fetch/display labs, vitals, medications.</li><li>Book/update/cancel appointments.</li><li>Launch telehealth sessions.</li><li>Insights on Wearable data.</li><li>Ensure compliance with HIPAA/GDPR and healthcare data standards.</li><li>Build lightweight dashboards/logging for auditing and monitoring.</li><li>Collaborate with conversation designers and clinical leads to implement patient journeys.</li><li>Work in agile sprints, provide clear documentation, and handover to internal team post-integration.</li></ul>Requirements<ul><li>5+ years of experience as a Full-Stack or Backend Engineer.</li><li>Strong proficiency in Node.js/TypeScript or Python (for APIs and middleware).</li><li>Hands-on experience with OAuth2, REST APIs, JSON, JWT tokens.</li><li>Familiarity with healthcare integrations (EHR, telehealth, wearables) a plus.</li><li>Experience deploying on AWS / GCP / Azure with security best practices.</li><li>Strong understanding of encryption, secure logging, and compliance.</li><li>Excellent communication &mdash; able to work remotely with cross-functional teams.</li></ul>Nice-to-Have<ul><li>Knowledge of WebRTC / video APIs (ex. Zoom SDK, Twilio, Doxy.me or similar).</li><li>Experience with LLM-powered conversational interfaces.</li><li>Familiarity with English and multilingual apps a plus.</li></ul>Engagement Model<ul><li>Remote collaboration with Your Team (Project Manager, Clinical Lead, Compliance Officer).</li><li>Coordination with AI Agent vendor support and Healthcare Platform API team.</li><li>Flexible contract: 3&ndash;6 months initial engagement with possible extension.</li></ul>Job Types: Full-time, Part-time

Senior Full-Stack Integration Engineer (Healthcare AI Agent)

Ace Marketing

About the Role:Are you ready to join a dynamic team where your voice makes a difference? We are seeking enthusiastic Call Center Executives to deliver exceptional support to our clients. This is a no-sales, no-target role, focused entirely on providing exceptional service and building relationships.Why Join Us:&bull;No Sales. No Targets. Your focus is client support, not numbers.&bull;Competitive salary and growth opportunities.&bull;Training and development programs to enhance your skills.&bull;Positive, collaborative, and supportive work culture.&bull;Make a real impact by helping clients and being part of a professional team.Perks &amp; Benefits:&bull;Friendly work environment&bull;Skill-building workshops and career growth path&bull;Recognition and appreciation for your contribution&bull;Flexible working optionsJob Type: Full-timePay: Up to Rs35,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulistan-e-Johar, Karachi?</li></ul>Language:<ul><li>english with fluency (Required)</li></ul>Work Location: In person

Customer Calling Agents (part-time)

HR Ways

About Role:We are seeking an experienced Sales and Support Agent to join our expanding textile business, located in PECHS, Karachi. If you're fluent in English, have a background in customer service or sales, and are comfortable working night shifts, we'd love to hear from you.Position: Sales &amp; Support Agent:Key Responsibilities:Engage with international clients via live chat, email, and callsUnderstand client requirements and provide accurate quotations and product infoSupport customers throughout the sales cycle and post-sales processMaintain CRM and ensure timely follow-upsCoordinate with internal teams (production, dispatch, design)Requirements:Excellent written and spoken EnglishPrior experience in textiles, apparel, or B2B sales preferredGood computer skills and familiarity with CRM toolsSelf-motivated and responsible during night shiftsStrong customer service and communication skillsOther Details:Location: PECHS, KarachiShift: Night Shift (Full-time, On-site)Industry: Textile Manufacturing &amp; ExportExperience: 3 to 5 years (Sales or Customer Support, preferably international market)Language: Fluent in English (spoken and written)Company Strength: 20+Work Mode: ONSITEWorking Days: Monday - FridayAbout HR Ways:HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world.Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

International Sales and Support Executive

Explore 654+ Customer care agent in Karachi this October. Find roles across top companies and apply now to boost your career.