customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

customer sales representative Jobs in Karachi

customer sales representative

customer service representative Jobs in Karachi

customer service representative

contact centre agent

customer care agent

Closet On Rent

We are looking for a Customer Support Representative to handle customer complaints, ensure service quality, follow up with potential clients, and provide excellent customer support.Key Responsibilities:Resolve customer complaints related to lending.Ensure all calls are answered on time.Clear all WhatsApp chats daily before 8:00 PM.Provide daily feedback on online dealings and service quality.Follow up with potential clients and leads.Maintain customer records and check registration details in the system.Requirements:Good communication skills.Customer handling experience preferred.Ability to work under targetsJob Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Lending Coordinator/Lending CSR

Zue Pvt Ltd

Job Title: On-Screen Customer Service Representative Location: Main Shahra-e-Faisal, Karachi Shift Timings: 06:00 PM to 03:00 AM PST Working Days: Monday to Friday Employment Type: Full Time and OnsitePosition Overview:ZUE is looking for an On-Screen Customer Service Representative who will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.Key Responsibilities:1. Inbound Customer Support:&middot; Handle incoming customer calls with professionalism and empathy.&middot; Listen to customer inquiries, concerns, and complaints attentively.&middot; Provide accurate information and assistance to resolve customer issues.&middot; Escalate complex or unresolved matters to appropriate teams or supervisors.&middot; Maintain a high level of customer satisfaction through effective communication and problem-solving.2. On-Screen Support:&middot; Utilize computer systems and software to access customer accounts and relevant information.&middot; Assist customers with online transactions, account management, and technical issues.&middot; Troubleshoot and guide customers through web-based applications and services.&middot; Educate customers on using self-service tools and resources effectively.3. Data Entry and Documentation:&middot; Accurately record customer interactions, issues, and resolutions in the CRM system.&middot; Maintain detailed and organized customer records for future reference.&middot; Generate reports on customer service metrics and performance as required.4. Product Knowledge:&middot; Stay up-to-date with the company's products, services, and policies.&middot; Continuously expand your knowledge to better assist customers with their inquiries.5. Team Collaboration:&middot; Collaborate with colleagues, supervisors, and other departments to resolve customer issues.&middot; Share insights and feedback to improve processes and enhance customer satisfaction.Requirements:<ul><li>Minimum 2 years of US customer service experience.</li><li>Bachelor&rsquo;s degree or A-Levels.</li><li>Proficiency in MS Office Suite.</li><li>Exceptional English communication skills (written and verbal).</li><li>Flexibility to work USA shift timings.</li></ul>Perks and Benefits:<ul><li>OPD and IPD Health facility for self, dependents, and parents</li><li>Life Insurance Coverage for self</li><li>Fuel Card for Male Employees</li><li>Free Pick &amp; Drop for Female Employees</li><li>In-House Gym Facility</li><li>Paid Leaves &amp; US Holidays</li><li>Referral Bonus</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary? </li><li>What is your expected salary? </li><li>If selected? Would you be able to join immediately? </li><li>Are you comfortable working onsite from 06:00 PM to 03:00 AM PST (Night Shift)? </li><li>Residential Area in Karachi? </li></ul>Work Location: In person

On-Screen Customer Service Representative (OCSR)

Mars BPO

Job Description: We are seeking enthusiastic and dedicated individuals to join our team as Call Center Representatives. In this role, you will handle inbound and outbound calls, provide excellent customer service, and support sales and operational activities.If you are a strong communicator who enjoys helping others and thrives in a fast-paced environment,Key Responsibilities:<ul><li>Handle outbound calls to customers</li><li>Provide information about company services</li><li>Maintain professional communication with clients</li><li>Achieve daily and weekly sales targets</li><li>Work collaboratively with the team</li></ul>Requirements:<ul><li>Minimum education: Intermediate / Bachelor&rsquo;s degree preferred.</li><li>Excellent communication skills in [English/Local Language].</li><li>Customer-focused with strong problem-solving abilities.</li><li>Good English communication skills</li><li>Basic computer knowledge</li><li>Ability to work in a team</li><li>Punctual and responsible attitude</li></ul>What We Offer:<ul><li>Professional working environment</li><li>Hands-on training for dialer and call handling</li><li>Career growth opportunities</li><li>Supportive team and management</li></ul>How to Apply: Interested candidates can apply on Indeed with their updated CV.Shift Timing: 6:30 PM to 5:00 AMOffice Address: 2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, KarachiWhatsApp Contact: 0319-5002892Job Types: Full-time, FresherPay: Rs50,000.00 - Rs90,000.00 per monthWork Location: In person

Customer Voice Agents

Supply Chain Services

We are looking for an experienced and customer‑focused Travel Agent who specializes in Umrah and Hajj packages, as well as international holiday and business travel planning. The ideal candidate should have strong knowledge of visa procedures, travel coordination, and overseas tour arrangements, especially for Middle Eastern destinations.Key Responsibilities<ul><li>Plan, organize, and manage Umrah and Hajj travel packages, ensuring all services meet religious and logistical requirements.</li><li>Coordinate complete overseas trip arrangements, including flights, hotels, transportation, and tours.</li><li>Advise clients on travel options, package details, pricing, and itinerary planning.</li><li>Handle visa processing, documentation, and related travel formalities.</li><li>Provide excellent customer service through phone, email, and in‑person inquiries.</li><li>Maintain strong relationships with airlines, hotels, and travel partners.</li><li>Manage bookings, payments, changes, and travel modifications efficiently.</li><li>Stay updated on travel regulations, and seasonal pricing.</li><li>Assist in promoting travel packages across digital platforms if required.</li></ul>Requirements<ul><li>Proven working experience as a Travel Agent, preferably in Umrah / Hajj and international travel services.</li><li>Strong knowledge of airline reservations, GDS systems (if applicable), and travel procedures.</li><li>Excellent communication and customer‑handling skills.</li><li>Ability to work under pressure, especially during peak pilgrimage seasons.</li><li>Strong organizational and multitasking abilities.</li><li>Must be punctual, reliable, and professional.</li></ul>Job Type: Full‑time, On‑site Working Hours: UAE shift Timings 12:30 pm to 9:30 pm Location: Bahria Town karachiJob Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Are you a resident of Bahria Town karachi ? if yes then please mention home addres</li><li>Do you have any experience of travel agent?</li><li>Your Salary Expectations and Joining Date?</li></ul>Work Location: In person

Travel Sales Executive - Bahria Town Karachi

Mataish

25,000.00 (PKR) - 100,000.00 (PKR) per monthJob description:Pay: Rs 25,000 - 100,000 per monthJob Title: Chat Support Agent (Night Shift)Shift Timings: 10pm-6amJob Description:Join our growing team as a Social Media Chat Support Agent ,You'll play a key role in assisting customers through online chat by answering queries, resolving issues, and maintaining a positive, professional, and helpful attitude at all times.Requirements:Excellent written and verbal communication skillsStrong understanding of major social media platforms (Facebook, Instagram, Twitter, etc.)Ability to handle multiple chats and tasks efficientlyPositive attitude with a customer first mindsetQuick learner with the ability to adapt to new tools and systemsBasic computer literacy and familiarity with online communication toolsStrong problem-solving and time management skillsAbility to work independently as well as within a teamPerksCompetitive salary (performance-based) Weekly bonusesPick &amp; drop facility for females (night shift)On the job training for beginnersLearning and growth opportunitiesApply Now!!Job Types: Full-time, FresherWork Location: In personJob Types: Full-time, FresherPay: Rs25,000.00 - Rs100,000.00 per monthWork Location: In person

Chat Support Agent (Night Shift)

Network Squad

About the RoleWe are looking for a skilled and forward-thinking AI Agent &amp; Automation Engineer to join our growing technology team. The ideal candidate will be responsible for designing, developing, and integrating AI-driven solutions that improve business efficiency, automate processes, and enhance system intelligence.This role requires hands-on experience with AI agents, workflow automation, API integrations, and system optimization.Key Responsibilities<ul><li>Design and deploy AI agents for business operations and customer interactions</li><li>Develop AI-driven automation workflows to streamline internal processes</li><li>Integrate AI solutions with existing systems (CRM, ERP, cloud platforms, APIs)</li><li>Build and maintain AI-powered chatbots and virtual assistants</li><li>Monitor, test, and optimize AI performance and reliability</li><li>Collaborate with IT, operations, and business teams to identify automation opportunities</li><li>Ensure security, compliance, and scalability of AI implementations</li></ul>Required Skills &amp; Experience<ul><li>Proven experience in AI development, automation, or system integration</li><li>Strong knowledge of Python or similar programming languages</li><li>Experience with AI APIs and large language models</li><li>Hands-on experience with automation tools and workflow platforms</li><li>Experience with REST APIs and third-party integrations</li><li>Understanding of cloud platforms (AWS, Azure, or GCP)</li><li>Strong problem-solving and analytical skills</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you available to start immediately? If not, what is your notice period?</li><li>Where are you located?</li><li>Do you have any disabilities or medical issues that we should be aware of?</li><li>What is your current salary package?</li><li>Describe your experience with Ai Agent</li></ul>Work Location: In person

AI Agent & Automation Engineer

Telemarketing

The CSR will be responsible for managing customer inquiries, resolving issues, and providing information about products and services. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer concerns professionally.Position- Call center Agent-Customer support-No sales jobRole Includes:<ul><li>Handle calls, messages, and emails</li><li>Resolve client issues promptly</li><li>Maintain client records</li></ul>Perks:<ul><li>Fixed salary + incentives</li><li>Flexible hours</li><li>Skill-building workshops</li><li>Career advancement opportunities</li></ul>Requirements:<ul><li>Good verbal communication skills</li><li>Customer-focused attitude</li><li>Basic computer knowledge</li><li>Ability to handle calls with patience and clarity</li><li>Call center or customer service experience is a plus, but not required</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs45,000.00 per monthApplication Question(s):<ul><li>do you live in or near by gulistan e johar/gulshan e iqbal?</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Part-Time Call Centre Executive /CSR-FRESH CANDIDATES

Explore 625+ Customer care agent in Karachi this March. Find roles across top companies and apply now to boost your career.