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customer care executive

TECHNO POINT TECHNICAL SERVICES LLC

Position Summary: The Customer Care Executive The Customer Care Executive is responsible for handling customer inquiries, coordinating maintenance service requests, preparing quotations, and ensuring timely communication and customer satisfaction.Key Responsibilities:<ul><li>Handle customer calls, inquiries, and service requests professionally.</li><li>Coordinate with the maintenance team for job scheduling and follow-ups.</li><li>Prepare and send quotations to customers as per company guidelines.</li><li>Record complaints, create work orders, and ensure timely resolution.</li><li>Maintain daily job reports and update customers on work status.</li><li>Provide clear communication to ensure customer satisfaction.</li><li>Support the maintenance team with basic administrative tasks.</li></ul>Preferred Skills:<ul><li>Experience in maintenance or facility management is an advantage.</li><li>Ability to prepare quotations accurately.</li><li>Good communication and coordination skills.</li><li>Basic computer knowledge (MS Office, email, CRM).</li></ul>INTERESTED CANDIDATE PLEASE SEND YOUR CV TO: 0522770800Job Types: Full-time, PermanentPay: AED2,000.00 - AED2,500.00 per month

Customer Care Executive

Trustbend Logistics

<div>Trustbend Packers &amp; Movers is seeking a Customer Care Executive to join our dynamic team in Dubai. We are looking for a well-spoken, service-oriented individual who can handle customer inquiries with professionalism and ensure a smooth experience for every client. If you enjoy helping people and can manage communication efficiently, this role is ideal for you.

Key Responsibilities:
<ul>
<li>Handle incoming calls, emails, and customer messages promptly and professionally.</li>
<li>Provide accurate information about services, pricing, and delivery schedules.</li>
<li>Assist customers with booking, tracking, and service-related queries.</li>
<li>Follow up with clients to confirm requirements and ensure satisfaction.</li>
<li>Coordinate with the operations and logistics teams to resolve issues quickly.</li>
<li>Maintain customer records, complaints, and service logs.</li>
<li>Support the sales team by generating leads and scheduling service appointments.</li>
<li>Manage customer feedback and escalate concerns when necessary.</li>
<li>Ensure a positive and smooth customer experience at every interaction.</li>
</ul>
Qualifications:
<ul>
<li>Previous experience in customer service, preferably in logistics or service industries.</li>
<li>Strong communication skills in English; additional languages are an advantage.</li>
<li>Good computer skills (MS Office, CRM tools).</li>
<li>Ability to handle pressure and multitask effectively.</li>
<li>Professional attitude, patience, and problem-solving ability.</li>
<li>Strong interpersonal skills and a customer-first mindset.</li>
</ul>
Becoming a Customer Care Executive at Trustbend Packers &amp; Movers in Dubai offers you the chance to be a valuable link between clients and operations. If you thrive in a customer-focused environment and enjoy ensuring smooth service delivery, we welcome your application.</div>

Al Haktur IT Solutions

<div>Al Haktur IT Solutions is looking for a proactive and customer-focused Customer Care Executive to join our team in Dubai. This role is ideal for individuals who excel in communication, problem-solving, and delivering exceptional service to clients across various channels.

Key Responsibilities:
<ul>
<li>Handle customer inquiries via phone, email, and online platforms in a professional and timely manner.</li>
<li>Provide accurate information regarding products, services, and technical support.</li>
<li>Manage customer complaints, follow up on issues, and ensure effective resolution.</li>
<li>Maintain customer records, update databases, and process service-related requests.</li>
<li>Coordinate with internal teams such as technical support, sales, and operations to ensure seamless customer experience.</li>
<li>Identify customer needs and suggest appropriate products or services.</li>
<li>Prepare reports on customer interactions and highlight areas of improvement.</li>
<li>Ensure high levels of customer satisfaction by maintaining a friendly and supportive approach.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, IT, or a related field.</li>
<li>Minimum 1&ndash;2 years of experience in customer service (experience in the IT field is an advantage).</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong problem-solving abilities and attention to detail.</li>
<li>Proficiency in MS Office and CRM tools.</li>
<li>Ability to multitask, work under pressure, and handle customer concerns professionally.</li>
</ul>
Joining Al Haktur IT Solutions in Dubai as a Customer Care Executive offers an exciting opportunity to be part of a fast-paced, service-driven environment. If you enjoy helping customers, solving challenges, and contributing to a growing tech company, this role will be a perfect fit for your career growth.</div>

Gulf Worldwide Distribution FZE

We are seeking candidates for Customer Care Executive role responsible for the efficient management of the daily sales cycle, from order collection and processing to final logistics coordination and customer communication. This role requires strong organizational skills and attention to detail to ensure timely and accurate execution of all administrative and coordination tasks.Key ResponsibilitiesThe successful candidate will be responsible for the following core areas:<ul><li>Order Management: Managing customer requirements and ensuring the timely collection of orders on a daily basis from customers and Sales Managers.</li><li>Documentation: Preparing and accurately issuing sales confirmations and invoices.</li><li>Sales Administration: Preparing and processing Sales Returns, Warranty Requests, and handling all other related documentation and administrative aspects.</li><li>Logistics Coordination: Liaising directly with the Logistics Department to coordinate the timely delivery and collection of orders.</li><li>Customer Support: Serving as a primary point of contact for daily communication with customers.</li><li>Financial Administration: Preparing and sending Stock Lists and Statement of Accounts to customers.</li><li>Reporting: Preparing and presenting operational and sales coordination reports during weekly meetings.</li></ul>Candidate Requirements<ul><li>Education: Must be a Graduate.</li><li>Experience: Experienced in Sales Coordination and results-oriented in previous roles.</li><li>Skills: Should be highly organized and possess excellent communicative abilities.</li><li>Technical Proficiency: Must have experience in Computer Operations (e.g., standard office software, ERP/CRM).</li><li>Language: Must be fluent in Hindi (verbal and written).</li></ul>Industry Advantage: Previous experience in the Auto Motive Spare Parts segment will be a significant added advantageJob Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

G&G International

The job will mainly focus on e-commerce customer care including:<ul><li>Responding to inquiries from customers specifically from WhatsApp, Instagram, E-mails, and calls.</li><li>The job will also include follow-ups from customers who purchased the products i.e., asking for feedback, cancellations, refunds, etc.</li><li>Communicate with logistics regarding all the shipping coordination of the products involved.</li></ul>Requirements:<ul><li>Fluent in English.</li><li>Own Visa</li><li>Basic computer skills.</li><li>Quick learner, capable of mastering basic sales strategies for chat interactions.</li></ul>Job Type: Full-timeExperience:<ul><li>customer service: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Job Type: Full-timePay: AED2,000.00 - AED4,000.00 per month

NMC Health plc

<div>To provide a range of reception intake and associated administrative services pertaining to incoming patients. The customer office executive will answer and direct incoming calls to appropriate individuals. Perform specified routine procedures such as greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate.</div>
 <div><ul><li>Greet patients and their families, identifying the nature of their inquiries.
</li><li>Provide accurate information to assist patients or refer them to the appropriate contacts within or outside the organization.
</li><li>Advocate for patients&rsquo; and their families&rsquo; rights and responsibilities, ensuring confidentiality, information dissemination, and education.
</li><li>Develop and maintain the feedback/complaint procedure to facilitate customer redressal.
</li><li>Communicate all relevant information to the Floor Supervisor daily.
</li><li>Expedite the flow of visitors/patients, ensuring each person receives outstanding customer service in a friendly environment.
</li><li>Provide information about medical insurance coverage to patients and verify details diligently before referring them to the doctor.
</li><li>Investigate patient/visitor concerns and implement appropriate courses of action.
</li><li>Maintain accurate records of discussions or correspondence with customers.
</li><li>Handle patient inquiries, telephone operations, cash transactions, and back-office work as specified in the duty roster.
</li><li>Perform other related duties as assigned by higher authorities.
</li><li>Comply with all OSH and infection control policies, standards, and procedures, cooperating with hospital management to meet requirements.
</li><li>Work in accordance with documented OSH procedures and specific responsibilities.
</li><li>Be familiar with emergency and evacuation procedures.
</li><li>Notify relevant authorities about OSH hazards, incidents, near misses, and assist with the preparation of risk assessments and incident reports.
</li><li>Comply with waste management procedures and policies.
</li><li>Attend applicable OSH/Infection control training programs, mock drills, and awareness programs.
</li><li>Use appropriate personal protective equipment and safety systems.</li></ul></div>
 <div><ul><li>Preferably a graduate in any discipline.
</li><li>Minimum 1-year experience as a receptionist in a patient-focused environment and operation of a multi-line switchboard system is preferable. Interest in working in a hospital-related environment.
</li><li>Proficient technology application skills; basic MS Office (Word, Excel, &amp; PowerPoint), MS Outlook, &amp; Internet Explorer skills.
</li><li>Must have exceptional interpersonal skills, maturity, good judgment, and be capable of communicating in a professional manner with a diverse range of individuals; superior phone etiquette skills.
</li><li>Patient-focused, service-oriented, patient, and understanding.
</li><li>Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure.
</li><li>Ability to work independently with minimal supervision.
</li><li>Reliable, punctual, dependable, and responsive.
</li><li>Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</li></ul></div>

WeCopy Consultant- FZCO

Customer Care Executive- Remote (Farsi Speaking &ndash; Iran Market) Location: Remote Job Type: Full-timeAbout UsWeCopyTrade, a Canada-based fintech company, provides social and copy-trading solutions through our WeMasterTrade project. We offer funded trader programs, education, and digital trading tools. We are expanding our customer support team and hiring Farsi-speaking Customer Care Executives to support clients primarily in Iran and other Persian-speaking regions.Key Responsibilities<ul><li>Handle customer inquiries from Iran-based and Farsi-speaking clients via CRM (HubSpot), email, chat, and social channels</li><li>Create and manage support tickets and coordinate with internal teams</li><li>Provide timely, professional, and accurate resolutions</li><li>Maintain high customer satisfaction</li><li>Understand company products to offer clear information</li></ul>Requirements<ul><li>Fluency in Persian (Farsi) and English is mandatory</li><li>1&ndash;2 years of customer service experience</li><li>Strong communication and problem-solving skills</li><li>Ability to work rotating shifts (day/evening)</li><li>Experience or interest in trading, forex, or fintech is a plus</li><li>Familiarity with Iranian user behavior, culture, or markets is an advantage</li></ul>What We Offer<ul><li>Competitive compensation</li><li>Full training and onboarding</li><li>Growth opportunities in a global fintech company</li><li>Supportive multicultural environment</li><li>Remote work flexibility (as applicable)</li></ul>About YouYou are customer-focused, proactive, and able to work professionally with clients from Iran and Persian-speaking communities.If this suits your profile, we welcome your application.Job Type: Full-time

Customer Care Executive (Farsi Speaking) - Remote

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7016 customer care executive jobs IN United Arab Emirates

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive (Farsi Speaking) - Remote