customer service representative Jobs in Abu Dhabi

customer service representative

sales coordinator

cashier

client support manager

customer service officer Jobs in Abu Dhabi

customer service officer

customer care representative

NCC Holding

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 <p>
  <strong>
   Job Summary
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 <p>
  The Customer Care Representative is responsible for providing exceptional customer service by handling inquiries, resolving complaints, and ensuring customer satisfaction through prompt and professional communication. This role involves interacting with customers via phone, email, chat, or in person to support their needs and represent the company positively.
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  <strong>
   Job Description
  </strong>
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   Monitoring all sales team activities, products movement, client payment performance, and distribution. Gathering all feedback data regard clients' status, trading market, competitors' status, and competitors' products in order to take the right action at the right time. Authorizing regional sales invoices and credit facilities.
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   Liaison effectively with other members of the service internally and externally to ensure excellence in services offered and harmony in team activities. Confer with management &amp; staff coordinating customer care activities.
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   Analyse customer care related information &amp; evaluate the results to choose the best resolutions &amp; alternatives to customer care challenges, &amp; to identify opportunities to improve customer care.
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   Answers and directs incoming telephone calls. Communicates with staff, clients, and suppliers to provide guidance and information.
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   Ensure Job Function is carried out according to S C &amp; Company Policies &amp; Procedures of NCC GC IMS.
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   Collaborate &amp; communicate knowledge (e.g. market information, customer insights, trends etc.) across the business.
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   Operating ERP system of B-Lite software..
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   Operate in a safe and environmentally friendly way to protect guests&rsquo; and employees&rsquo; health and safety, as well as protect and conserve the environment.
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   Comply to Slim&rsquo;n Lite environmental, health and safety and procedures.
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   Sterilizing equipment and ensuring cleanliness and tidiness throughout the shift.
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   Accompanying guests to and from treatment rooms.
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   Head responsibility to clean and maintain massage rooms and refilling supplies
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   Provide a comfortable plus relaxing spa experience to all clients.
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   Observe high standards of personal hygiene.
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   Excellent analytical and technical skills. Ability to determine the specifications and standards for business reporting and maintaining data integrity.
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   Ability to analyze data and information available in CRM to interpret the customer requirement to serve and quote them in the best prices and services.
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   Ensuring a &lsquo;customer focussed&rsquo; approach is implemented in own area. Systematically analyses customer information. | Understands and keeps up to date on wider issues at local and national level that may have an impact on the service provided. | Is proactive, benchmarks, best practice, seeks service improvement. | Ensures systems are in place to communicate relevant information to others either within own division/department/team or to committees/groups, or to colleagues. | Manages the process of reviewing policies and procedures to improve satisfaction with the service provided within the scope of own department or project. | Ensures the development and implementation of agreed customer improvement plans.
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   Shares resources in order to serve customers effectively and efficiently. |Bases strategic planning on customer feedback and projected needs. |Breaks barriers which impede good service delivery. |Establishes a customer-oriented culture and promotes hiring of persons who fit that culture. |Establishes and implements a customer-and market-focused business strategy for a major organization, resulting in measurable improvements in customer satisfaction.
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   Ability to communicate the decision and initiate action within an appropriate timeframe. | Where group action is required, establishes clear next steps, milestones, ownership and accountabilities.
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   Able to provide integrated solutions to clients&rsquo; financial requirements. Able to guide and instruct others in solution design, development, packaging and pricing considerations.
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   Communicates persuasively and confidently both to external and internal groups. | Plays a representational role. | Presents succinct, well balanced information written and oral, with clear outcomes. | Encourages a positive environment for constructive challenge and feedback. | Creates an environment where people are encouraged to communicate openly. | Shares relevant information concerning strategic / long term plans with colleagues/own team. | Develops proposals and reports in a style and language necessary to guide, inform, and/or persuade in line with NCC protocol.
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   Ability to manage and track income and expenses through conscious decision-making about the allocation of cost such that expenditures do not exceed the income or defined parameters.
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   Actively seeks out opportunities to learn and develop. | Actively promotes learning and development in others. | Proactively keeps up to date with own knowledge / learning by reading, and attending seminars/ conferences. | Empowers individuals and/or colleagues by appropriately delegating work which challenges them and provides stretching but realistic targets. | Provides regular informal constructive feedback on performance. | Innovative in facilitating learning opportunities. | Actively provides coaching, training and mentoring to individuals.
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   Ability to make everyone feel one despite who they are and what they do for the business in the workplace, considering all are equally important.
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 </ul>
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  <br/>
 </p>
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  <strong>
   Qualifications &amp; Skills
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  <br/>
 </p>
 <p>
  <strong>
   Education:
  </strong>
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  <li>
   High school diploma or equivalent.
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  <strong>
   Experience:
  </strong>
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   1&ndash;2 years in a customer service or related role (experience in similar industry is a plus).
  </li>
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  <strong>
   Skills:
  </strong>
 </p>
 <ul>
  <li>
   Excellent verbal and written communication skills.
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   Strong problem-solving abilities and attention to detail.
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   Ability to multitask in a fast-paced environment.
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   Proficiency in CRM systems and Microsoft Office Suite.
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   Patience, empathy and a customer-first mindset.
  </li>
 </ul>
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  <br/>
 </p>
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  <strong>
   Working Hours:
  </strong>
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  Full-time &ndash; 6 days/week (as per company schedule).
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 </p>
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  <strong>
   Pay range and compensation package
  </strong>
  : Competitive salary based on experience.
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  <br/>
 </p>
 <p>
  <strong>
   Equal Opportunity Statement
  </strong>
  :
 </p>
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  Blite is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.
 </p>
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 </p>
</div>


Customer Care Representative

Pinoy Arabian

<p>Job description:</p><p>We are seeking a motivated and customer-focused individual to join our tourism company as a Customer Service Representative.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle customer inquiries via phone, email, and chat with professionalism and efficiency.</li><li>Assist customers with bookings, cancellations, and modifications.</li><li>Provide detailed information about our tours, packages, and services.</li><li>Resolve customer complaints and issues promptly, escalating to management when necessary.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Collaborate with other team members to ensure customer satisfaction.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED2,500.00 per month</p>

Customer Service Representative

Retaj medical Center

<p>Job Description:</p><p>We are seeking a Customer Service Representative to join our team at a leading medical center. The ideal candidate should have excellent communication skills and prior experience working in a healthcare or medical setting. This role will focus on providing exceptional customer service, managing patient inquiries, and supporting the overall operational needs of the medical center.</p><p>Key Responsibilities:</p><p>Respond to customer inquiries and resolve any issues or concerns promptly and professionally.</p><p>Coordinate with medical staff to ensure seamless communication and appointment scheduling.</p><p>Maintain patient records and ensure all information is updated accurately in the system.</p><p>Assist in the day-to-day operations of the call center, ensuring a high level of service delivery.</p><p>Handle patient feedback and escalate issues when necessary.</p><p>Requirements:</p><p>Prior experience working in a call center, customer service, or in a medical center environment.</p><p>Strong communication and interpersonal skills.</p><p>Ability to manage multiple tasks and prioritize effectively in a fast-paced medical setting.</p><p>Knowledge of healthcare operations and medical terminology is a plus.</p><p>Proficiency in computer systems and relevant software for managing patient data.</p><p>High attention to detail and problem-solving abilities.</p><p>Fluency in Arabic &amp; English; additional languages are an advantage.</p><p>Preferred Qualifications:</p><p>Experience working in a medical center or healthcare environment in the UAE.</p><p>Ability to handle sensitive information with confidentiality.</p><p>How to Apply: Please submit your CV and cover letter to [email address] with the subject line &quot;Call Center &amp; Customer Service Representative Application.&quot;</p><p>---</p><p>This job post outlines the necessary qualifications and responsibilities clearly, emphasizing the medical center experience required.</p><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED5,000.00 per month</p><p>Experience:</p><ul><li>working in Medical field as customer service: 2 years (Preferred)</li></ul><p>Language:</p><ul><li>Arabic &amp; English (Required)</li></ul><p>Application Deadline: 20/06/2025</p>

Consultants Medical Centre

<p>We are a reputed <b>medical centre in Abu Dhabi</b> looking for a <b>Receptionist</b> to join our team.</p><p><b>Requirements:</b></p><ul><li><b>Arabic knowledge</b> is an advantage</li><li>Candidates on <b>own visa</b> are preferred</li><li>Willing to <b>multitask</b> and work <b>flexible duty hours</b></li><li>Good communication and customer service skills</li><li>Previous experience in a healthcare setting is an advantage</li></ul><p>Job Types: Full-time, Permanent, Fresher</p><p>Pay: AED2,000.00 - AED2,500.00 per month</p>

Brush and Blush Beauty Parlour

<p><b>We're hiring Customer Service Representatives for EMARATI LADIES ONLY </b></p><p>Join our growing team and help us deliver exceptional service to our customers, If youre a great communicatore, enjoy self-solving, and thrive in a team environment, we want to hear from you!</p><p><b>RESPONSIBILITIES: </b></p><ul><li>Responds to customer inquiries</li><li>Resolve clients issues efficiently and professionally</li><li>Maintain accurate records of customer interactions</li><li>Collaborate with team members and other department.</li><li>Provide service information to clients.</li></ul><p><b>HOW TO APPLY: </b></p><p>Apply directly by sending your CV through 0505995546</p><p><b>This is only for UAE Nationalities Ladies </b></p><p>Job Type: Full-time</p><p>Pay: From AED4,500.00 per month</p>

Harmony dental

<p>We are seeking a highly motivated and results-oriented <b>Telesales Representative</b> to join Harmony Medical Group. As a Telesales Representative, you will be responsible for generating leads, building relationships with potential customers, and closing sales over the phone. The ideal candidate is a persuasive communicator with a passion for sales and a strong desire to succeed.</p><p><b>Duties &amp; Responsibilities: </b></p><ul><li>Make outbound calls to potential customers from provided leads and lists.</li><li>Identify customer needs and present appropriate product or service solutions.</li><li>Effectively communicate product features, benefits, and pricing.</li><li>Build rapport and establish long-term relationships with customers.</li><li>Overcome objections and close sales.</li><li>Meet or exceed monthly sales targets.</li><li>Maintain accurate records of all sales activities in our CRM system.</li><li>Follow up with leads and prospects in a timely manner.</li><li>Stay up-to-date on product knowledge and industry trends.</li><li>Attend sales meetings and training sessions.</li></ul><p><b>**Qualifications: ** </b></p><ul><li><b>Language Proficiency: </b> <b>Fluency in (English/Arabic)</b></li><li><b>Bachelor's degree preferred.</b></li><li><b>Sales Ability</b>: Persuasive, confident, and goal-oriented with a proven ability to meet or exceed sales targets.</li><li><b>Tech Savvy</b>: Familiarity with CRM systems, call center software, and basic computer applications (e.g., MS Office).</li><li><b>Customer Focus</b>: Strong interpersonal skills and a customer-first attitude.</li><li><b>Time Management</b>: Ability to manage multiple calls and follow-ups efficiently.</li><li><b>Resilience</b>: Comfortable handling rejection and maintaining a positive attitude.</li><li><b>Team Player</b>: Ability to work collaboratively in a fast-paced environment.</li></ul><p>On-Site / Abu Dhabi / willing to relocate</p><p>Job Types: Full-time, Permanent</p><p>Pay: AED4,000.00 - AED6,000.00 per month</p>

Telesales Representative

Novartis

<div><div><h3 class="jobSectionHeader"><b>Summary
</b></h3><div>The Sales Representative plays a pivotal role in driving customer engagement and sales outcomes. As the primary ambassador of our customer experience strategy, they cultivate meaningful relationships that create value for both customers and patients, contributing to sustainable sales growth in a compliant and ethical manner.<br>
<br>
#LI-onsite</div>
</div><div><h3 class="jobSectionHeader"><b>About the Role
</b></h3><div><p><b>Major accountabilities:</b></p><ul><li>
 <b>Achieve business growth targets</b> within the defined budget and timeline.</li><li><b>
Deliver excellence in executing Sales Force Effectiveness (SFE) KPIs.</b></li><li><b>
Effectively implement marketing strategies and key strategic initiatives.</b></li><li><b>
Engage and manage Targeted Medical Experts (TMEs)</b> by understanding and addressing their needs.</li><li><b>
Foster cross-functional collaboration, communication, and knowledge sharing.</b></li><li><b>
Conduct comprehensive account mapping</b> to support strategic planning and execution.</li></ul><p></p><p><b>
Minimum Requirements:</b></p><ul><li>
A degree in Pharmacy is required.</li><li>
Minimum of 2 years&rsquo; experience in Sales is must, with Immunology &ndash; Dermatology experience as preferred within the UAE market.</li><li>
New Launch experience is highly preferred.</li><li>
Solid communication skills, analytical skills, and presentation skills.</li><li>
Established experience in successfully managing and engaging TMEs.</li></ul></div>
</div><div><div><p><b>Why Novartis:</b> Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients&rsquo; lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture</p><p><b>
Join our Novartis Network:</b> Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network</p><p><b>
Benefits and Rewards:</b> Read our handbook to learn about all the ways we&rsquo;ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards</p></div></div></div>
<br><div><div>Division
<div>International
</div></div><div>Business Unit
<div>Innovative Medicines
</div></div><div>Location
<div>Utd.Arab Emir.
</div></div><div>Site
<div>Abu Dhabi
</div></div><div>Company / Legal Entity
<div>AE01 (FCRS = AE001) Novartis Middle East FZE (Representative Office)
</div></div><div>Alternative Location 1
<div>Dubai, Utd.Arab Emir.
</div></div><div>Functional Area
<div>Sales
</div></div><div>Job Type
<div>Full time
</div></div><div>Employment Type
<div>Regular (Sales)
</div></div><div>Shift Work
<div>No</div></div><div><br>
</div><div><p>Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.</p></div></div><div></div>

Therapeutic Area Partner - Immunology

Explore 698+ Customer care representative in Abu Dhabi this October. Find roles across top companies and apply now to boost your career.

698 customer care representative jobs IN Abu Dhabi

Customer Care Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Telesales Representative

Therapeutic Area Partner - Immunology