service advisor

call center (kuwaiti or non kuwaiti) Jobs in Kuwait

call center (kuwaiti or non kuwaiti)

customer care representative Jobs in Kuwait

customer care representative

customer service representative Jobs in Kuwait

customer service representative

customer service team leader Jobs in Kuwait

customer service team leader

customer care service

Closet Hawally

KEY DUTIES AND RESPONSIBILITIES:<ul><li>Handle customer inquiries via phone, email, WhatsApp, and walk-ins</li><li>Provide product and pricing information for automotive parts</li><li>Process orders, quotations, and customer complaints</li><li>Coordinate with sales, warehouse, and logistics teams</li><li>Ensure high customer satisfaction and follow up when required</li></ul>Requirements:<ul><li>Experience in customer service (automotive experience preferred)</li><li>Good communication skills in English</li><li>Basic computer and ERP system knowledge</li><li>Arabic is must</li></ul>Job Type: Full-timeJob Type: Full-timeWork Location: In person

Customer Care Service

smsa

We&rsquo;re looking for a Retail Executive to be the face of our branch operations &mdash; someone who can deliver outstanding service, manage front-line customer interactions, and support day-to-day logistics activities.Key Responsibilities:<ul><li>Deliver exceptional service to walk-in customers.</li><li>Handle shipment processing, billing, and daily reports.</li><li>Coordinate with operations to ensure timely pick-up and delivery.</li><li>Resolve customer inquiries and escalate issues when needed.</li><li>Maintain accurate records and support branch performance goals.</li></ul>What We&rsquo;re Looking For:<ul><li>Arab nationality is preferred; if not Arab, the candidate must have strong proficiency in the Arabic language.</li><li>1+ year of experience in retail, customer service, or logistics.</li><li>Excellent communication skills in both Arabic and English.</li><li>Proficiency in Microsoft Office and basic computer systems.</li><li>Strong sense of responsibility, reliability, and customer care.</li><li>Prior logistics experience is a plus, but not required.</li></ul>Job Types: Full-time, Permanent, Contract Contract length: 12 monthsLanguage:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>

Reception- Female

Al Mulla Group

<div>
 
 
 Responsibilities:
 
 
 
 1. Service Reception
 
 <ul>
 <li>
 Handle customer escalations and complicated technical issues, coordinating with workshop team members to ensure effective service delivery.
 </li>
 <li>
 Perform visual inspections and quick tests to estimate the extent of damage, ensuring pre-diagnosis and vehicle inspections meet quality standards.
 </li>
 <li>
 Use specified checklists during service reception to document and verify proper performance of individual work steps.
 </li>
 <li>
 Actively provide service products, present current service offers, and offer additional services (e.g., vehicle care, pickup &amp; drop-off service).
 </li>
 <li>
 Check for warranty and goodwill claims.
 </li>
 <li>
 Coordinate the scope of repair and maintenance services with customers, obtaining their approval.
 </li>
 <li>
 Arrange for external work when necessary and coordinate pickup time, date, method, and location with customers.
 </li>
 </ul>
 
 
 
 
 2. Work preparation.
 
 <ul>
 <li>
 Participate in pre-meetings with the Workshop Foreman and Customer Contact Specialist to discuss current and next day's workload.
 </li>
 <li>
 Prepare repair orders and ensure timely completion.
 </li>
 <li>
 Explain and hand over workshop orders to Maintenance Technicians or Certified Diagnosis Technicians.
 </li>
 </ul>
 
 
 
 
 3. Repair and maintenance
 
 <ul>
 <li>
 Monitor repair status and clarify additional repair services or timeline updates with customers and the service department.
 </li>
 </ul>
 
 
 
 
 4. Order completion
 
 <ul>
 <li>
 Inspect work scope and performance, document test results, and authorize repairs for any faults.
 </li>
 <li>
 Provide transparent documentation for customers of all work completed and required parts.
 </li>
 <li>
 Document current vehicle data (e.g., legally required inspections, due dates for mandatory vehicle inspections).
 </li>
 <li>
 Ensure the customer&rsquo;s vehicle is clean.
 </li>
 <li>
 Ensure timely vehicle handover and final coordination with customers.
 </li>
 <li>
 Trigger the invoicing process after repair and maintenance are completed.
 </li>
 </ul>
 
 
 
 
 5. Vehicle handover
 
 <ul>
 <li>
 Manage the vehicle handover process.
 </li>
 </ul>
 
 
 
 
 
 Educational Qualification
 
 
 <ul>
 <li>
 Diploma in any discipline
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Years of Experience: 1 - 2 Years
 </li>
 <li>
 Field of Experience: Service Advisor
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Ability to handle technical queries and complicated customer complaints professionally.
 </li>
 <li>
 Proficiency in using service management software and tools.
 </li>
 <li>
 Excellent organizational skills and attention to detail.
 </li>
 <li>
 Ability to upsell services and products effectively
 </li>
 </ul>
 
 
 
 
 
 Job Remarks
 
 
 <ul>
 <li>
 Preferred Language: English, Arabic
 </li>
 <li>
 Job Country: Kuwait
 </li>
 <li>
 Duty Shift / Timings: One Shift / 7:30 am - 4:30 pm / 9:00 am - 6:00 pm
 </li>
 </ul>
 
 
</div>

Service Advisor

Trafalgar Luxury Group

<div>
 
 
 Sales and Performance Management:
 
 
 
 &bull; Drive sales through effective management of sales force.
 
 
 &bull; Is capable of providing sales analytics.
 
 
 &bull; Capable of providing SMART KPI's for reporting employees.
 
 
 
 
 
 Customer Service Excellence:
 
 
 
 &bull; Ensure the team delivers exceptional customer service that is synonymous with luxury and fashion brands.
 
 
 &bull; Handle customer inquiries and complaints gracefully, ensuring customer satisfaction.
 
 
 &bull; Build and maintain relationships with VIP clients and ensure their needs are met.
 
 
 
 
 
 Inventory and Merchandising:
 
 
 
 &bull; Oversee inventory management.
 
 
 &bull; Ensure merchandise is in line of organization, brand, and visual merchandising standards &amp; guidelines.
 
 
 
 
 
 Staff Management and Development:
 
 
 
 &bull; Assist in the recruitment, training, and development of staff.
 
 
 &bull; Must have necessary skill set for management of all key personnel.
 
 
 
 
 
 Marketing and Events:
 
 
 
 &bull; Collaborate with the marketing team to execute all related activities.
 
 
 &bull; Engage with the local fashion community to increase brand presence and attract new customers.
 
 
 &bull; Provide necessary guidance for marketing for omnichannel, social media and other digital platforms to enhance the corporate profile.
 
 
 
 
 
 Operational Excellence:
 
 
 
 &bull; Ensure compliance with all company policies and procedures.
 
 
 &bull; Has financial basis for management of budgetary constraints.
 
 
 &bull; Has knowledge in regulatory, health and safety regulations.
 
 
 
 
 
 Trend Awareness and Industry Knowledge:
 
 
 
 &bull; Is informed about luxury trends and market dynamics.
 
 
 &bull; Must attend related shows and trade events to keep up with industry developments.
 
 
 &bull; Educate the team on product knowledge, including materials, care instructions, and brand history.
 
 
 
 
 
 Qualifications and Requirements
 
 
 
 &bull; University bachelor's degree in business administration or any relevant field is a must.
 
 
 &bull; Proven experience as a Retail Manager in the Watches, Jewelry, and luxury sectors (Fashion is a plus).
 
 
 &bull; Strong leadership skills and the ability to inspire a team.
 
 
 &bull; Excellent communication and interpersonal skills.
 
 
 &bull; Deep understanding of the luxury market and customer service excellence.
 
 
 &bull; Ability to work flexibly and adapt to changing market conditions.
 
 
 &bull; Knowledge of inventory management software and point of sale (POS) systems.
 
 
 
</div>

Retail Manager (Watches & Jewelry) - Kuwait

Alghanim INDUSTRIES

Date: 21 Dec 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 To Deliver and install Appliances sold by AE to customers premises on the address mentioned on the delivery note and to explain them the operating instructions and Features of the product after installation.
 Job Responsibilities
 Present delivery notes with customer signature for goods delivered.
 Verify the contents of inventory loads against shipping papers.
 Report delays, accidents, or other traffic and transportation situations to D&I office by mobile
 Checking the condition of items while loading – to avoid loading any dented item
 To call customers for setting appointments to make deliveries on time
 To plan and adopt an optimum route to deliver given set of deliveries efficiently
 On reaching customer home, to guide labors to unload the correct item in a safe way.
 To guide the labors into the customer’s premises and let them unload item at customer required place
 To install the item and explain to the customer its main features and operating instructions
 To get customer’s signature on the delivery note after installation
 Next day Bring back the signed copy of delivery note to D&I office
 To obtain Return Delivery from D&I office for any cancelled any rescheduled before returning to WH and to get store Keeper signature on the return delivery
 To return the singed return delivery copy to D&I office
 To keep his tuck clean and in good shape and to take it to service regularly for maintenance
 To inform the supervisor in case of any defect in the truck
 Act as a leader for the labors in his truck and monitor and control their activities on job
 To take care the safety of labors in his truck
 To take care the safety of goods loaded in his truck.
 To sell and install accessories in customers home
 To be responsible of accessories stock in his truck
 To deposit the accessories sale regularly to cashier.
 To order accessories stock if it is close to finish.
 
Candidate Requirements
 He should have Heavy Driving license and driving skills to drive company truck (Applicable for Drivers)
 Complete Product knowledge especially related to installation
 Knowledge of Kuwait Areas
 Should have good communication skills and preferably bilingual (Arabic and English)
 Should have experience to deal with all types of customers
 Should be customer centric.
 
Education

Driver Installer - Heavy

Career Land Center

<div>We are seeking a skilled and professional Spa Therapist to join a luxury spa in Kuwait.
The ideal candidate will be responsible for providing high-quality spa treatments, ensuring exceptional customer service, and creating a relaxing and rejuvenating experience for guests.<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul><li>
Perform a variety of spa treatments, including massages, facials, body treatments, and other wellness therapies.</li><li>
Assess guest needs and recommend suitable treatments based on individual requirements.</li><li>
Maintain a high standard of hygiene and cleanliness within the treatment rooms and spa facilities.</li><li>
Ensure guest comfort and satisfaction throughout their spa experience.</li><li>
Educate clients on available spa services, products, and post-treatment care.</li><li>
Uphold spa protocols and industry best practices to deliver consistent and professional services.</li><li>
Assist in promoting spa services and products to maximize revenue.</li><li>
Keep up to date with industry trends and advancements in spa treatments and wellness therapies.</li><li>
Adhere to company policies, health, and safety regulations.</li></ul><h3 class="jobSectionHeader">
Qualifications &amp; Skills:</h3><ul><li>
Proven experience as a Spa Therapist, Massage Therapist, or a related role in a luxury spa or wellness center.</li><li>
Certified in massage therapy, body treatments.</li><li>
Strong knowledge of various massage techniques, body treatments, and skincare therapies.</li><li>
Excellent customer service and interpersonal skills.</li><li>
Professional appearance, demeanor, and communication abilities.</li><li>
Ability to work in a fast-paced, multicultural environment.</li><li>
Fluency in English is required; knowledge of Arabic or other languages is a plus.</li></ul><h3 class="jobSectionHeader">
Benefits:</h3><ul><li>
Competitive salary package.</li><li>
Shared Accommodation provided</li><li>
Medical insurance.</li><li>
Work Visa</li><li>
Flight ticket</li></ul></div>

Spa Therapist

<div><h3 class="jobSectionHeader">Exciting Opportunity!</h3>
We are seeking a skilled and professional Spa Therapist to join a luxury spa in Qatar.
The ideal candidate will be responsible for providing high-quality spa treatments, ensuring exceptional customer service, and creating a relaxing and rejuvenating experience for guests.<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul><li>
Perform a variety of spa treatments, including massages, facials, body treatments, and other wellness therapies.</li><li>
Assess guest needs and recommend suitable treatments based on individual requirements.</li><li>
Maintain a high standard of hygiene and cleanliness within the treatment rooms and spa facilities.</li><li>
Ensure guest comfort and satisfaction throughout their spa experience.</li><li>
Educate clients on available spa services, products, and post-treatment care.</li><li>
Uphold spa protocols and industry best practices to deliver consistent and professional services.</li><li>
Assist in promoting spa services and products to maximize revenue.</li><li>
Keep up to date with industry trends and advancements in spa treatments and wellness therapies.</li><li>
Adhere to company policies, health, and safety regulations.</li></ul><h3 class="jobSectionHeader">
Qualifications &amp; Skills:</h3><ul><li>
Proven experience as a Spa Therapist, Massage Therapist, or a related role in a luxury spa or wellness center.</li><li>
Certified in massage therapy, body treatments.</li><li>
Strong knowledge of various massage techniques, body treatments, and skincare therapies.</li><li>
Excellent customer service and interpersonal skills.</li><li>
Professional appearance, demeanor, and communication abilities.</li><li>
Ability to work in a fast-paced, multicultural environment.</li><li>
Fluency in English is required; knowledge of Arabic or other languages is a plus.</li></ul><h3 class="jobSectionHeader">
Benefits:</h3><ul><li>
Competitive salary package.</li><li>
Shared Accommodation provided</li><li>
Medical insurance.</li><li>
Work Visa</li><li>
Flight ticket</li></ul></div>

Explore 312+ Customer care service in Kuwait this January. Find roles across top companies and apply now to boost your career.

312 customer care service jobs IN Kuwait

Customer Care Service

Reception- Female

Service Advisor

Retail Manager (Watches & Jewelry) - Kuwait

Driver Installer - Heavy

Spa Therapist

Spa Therapist