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sales advisor for smart solution

service advisor

Al Mulla Group

<div>
 
 
 Responsibilities:
 
 
 
 1. Service Reception
 
 <ul>
 <li>
 Handle customer escalations and complicated technical issues, coordinating with workshop team members to ensure effective service delivery.
 </li>
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 Perform visual inspections and quick tests to estimate the extent of damage, ensuring pre-diagnosis and vehicle inspections meet quality standards.
 </li>
 <li>
 Use specified checklists during service reception to document and verify proper performance of individual work steps.
 </li>
 <li>
 Actively provide service products, present current service offers, and offer additional services (e.g., vehicle care, pickup &amp; drop-off service).
 </li>
 <li>
 Check for warranty and goodwill claims.
 </li>
 <li>
 Coordinate the scope of repair and maintenance services with customers, obtaining their approval.
 </li>
 <li>
 Arrange for external work when necessary and coordinate pickup time, date, method, and location with customers.
 </li>
 </ul>
 
 
 
 
 2. Work preparation.
 
 <ul>
 <li>
 Participate in pre-meetings with the Workshop Foreman and Customer Contact Specialist to discuss current and next day's workload.
 </li>
 <li>
 Prepare repair orders and ensure timely completion.
 </li>
 <li>
 Explain and hand over workshop orders to Maintenance Technicians or Certified Diagnosis Technicians.
 </li>
 </ul>
 
 
 
 
 3. Repair and maintenance
 
 <ul>
 <li>
 Monitor repair status and clarify additional repair services or timeline updates with customers and the service department.
 </li>
 </ul>
 
 
 
 
 4. Order completion
 
 <ul>
 <li>
 Inspect work scope and performance, document test results, and authorize repairs for any faults.
 </li>
 <li>
 Provide transparent documentation for customers of all work completed and required parts.
 </li>
 <li>
 Document current vehicle data (e.g., legally required inspections, due dates for mandatory vehicle inspections).
 </li>
 <li>
 Ensure the customer&rsquo;s vehicle is clean.
 </li>
 <li>
 Ensure timely vehicle handover and final coordination with customers.
 </li>
 <li>
 Trigger the invoicing process after repair and maintenance are completed.
 </li>
 </ul>
 
 
 
 
 5. Vehicle handover
 
 <ul>
 <li>
 Manage the vehicle handover process.
 </li>
 </ul>
 
 
 
 
 
 Educational Qualification
 
 
 <ul>
 <li>
 Diploma in any discipline
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Years of Experience: 1 - 2 Years
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 <li>
 Field of Experience: Service Advisor
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Ability to handle technical queries and complicated customer complaints professionally.
 </li>
 <li>
 Proficiency in using service management software and tools.
 </li>
 <li>
 Excellent organizational skills and attention to detail.
 </li>
 <li>
 Ability to upsell services and products effectively
 </li>
 </ul>
 
 
 
 
 
 Job Remarks
 
 
 <ul>
 <li>
 Preferred Language: English, Arabic
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 Job Country: Kuwait
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 Duty Shift / Timings: One Shift / 7:30 am - 4:30 pm / 9:00 am - 6:00 pm
 </li>
 </ul>
 
 
</div>

Service Advisor

Alghanim INDUSTRIES

Date: 21 Dec 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 The Service Advisor is responsible to provide professional service to the customers, in terms of accurately recording and organizing quality repair and maintenance services so as to enhance customer retention and facilities the sales of new units in the long term.
 Job Responsibilities
 
Receiving Customer: -
 
<ul>
<li>Receive and greet customers, understand their vehicle concerns and advice the service and repair needs, carry out as much visual inspection as possible to advice work required on the vehicle, use manufacturer's recommendations to advice additional work, agree the work scope and obtain cost and time agreement. use available menu pricing for routine jobs, validate customer details and update Kerridge. offer the alternate transport as appropriate</li>
</ul>
2. Preparing Repair Order and Assign job: -
 
<ul>
<li>Write the instructions for technician using RTS for the routine jobs and exact description of symptoms for other concerns describe by customers. Assign the jobs to technicians using Kerridge workshop loading module. Follow up the work progress with respectively team leaders</li>
</ul>
3. Customer Contact: -
 
<ul>
<li>Keep regular contact with customers to keep them abreast of the progress on their vehicles, At least once a day phone contact with every customer is necessary. The contact should be made using Kerridge CRM and updating the contacts record</li>
</ul>
4. Information, Delivery & Follow Up: -
 
<ul>
<li>Inform the customer when vehicle is ready. As much as possible the job details and costs should be informed on the phone, deliver the vehicle on customer arrival with full details of what jobs have been done. Also inform the customers which of the complaints have not been attended (if any) and why. Activity asks the customers if they are satisfied with the jobs done. Immediately escalate to Manager if any customer is not satisfied. with 72 hours of delivery, call the customer to ensure satisfaction, log the call in Kerridge CRM</li>
</ul>
5. Customer Relations: -
 
<ul>
<li>Establish healthy and profitable relationship by proactively communicating and following up with the existing as well as prospective customer on performance of their cars and if they required any service attention so as consolidate and enhances the customer base</li>
</ul>
6. Come Back jobs: -
 
<ul>
<li>All come back jobs should be immediately escalated to Service Supervisor / Service Manager. specific stamp should be applied on the repair order and flag raised using Kerridge, any come back job should not be delivered unless the repair order is signed by Service Manager</li>
</ul>
Candidate Requirements
 <ul>
<li>University graduate or diploma in automobile engineering</li>
<li>Relevant working experience of 5 years in the automotive service industry</li>
<li>Good interpersonal and communication skills in English, Arabic is an advantage</li>
<li>Knowledge of Microsoft office application</li>
</ul>
Education

Meshaal Alshatti and Partner

Sales Advisor &ndash; Crystal Swarovski (Kuwait)We are currently seeking a Sales Advisor to join Crystal Swarovski in Kuwait.Requirements:<ul><li>Candidates must be currently based in Kuwait</li><li>Arabic language is a must (English is an advantage)</li><li>Previous experience in accessories / jewelry / luxury retail is required</li><li>Strong customer service and sales skills</li><li>Passion for luxury brands and fashion accessories</li><li>Ability to meet sales targets and provide an exceptional client experience</li><li>Flexible to work shifts, weekends, and holidays</li></ul>Responsibilities:<ul><li>Deliver outstanding customer service and personalized styling advice</li><li>Achieve individual and store sales targets</li><li>Maintain high visual merchandising and brand standards</li><li>Build long-term relationships with clients</li><li>Handle transactions and support daily store operations</li></ul>What We Offer:<ul><li>Competitive salary and commission structure</li><li>Opportunity to work with a globally recognized luxury brand</li><li>Professional and supportive work environment</li></ul>Location: Kuwait City Interested candidates: Please apply with your updated CV.Job Type: Full-timePay: KD350.000 - KD400.000 per month

Sales Advisor

DAL Studio

Job Title: Sales Advisor for Smart SolutionDepartment: SalesReports to: Sales Manager/Store ManagerBusiness Unit: DAL StoreEmployment Type: Full-Time________________________________________Job PurposeThe Smart Home Sales Advisor is responsible for promoting and selling smart home products and solutions, providing exceptional customer service, and educating clients on how smart technologies enhance their lifestyles. This role blends technical knowledge with customer-oriented sales skills to deliver customized solutions that meet client needs.________________________________________Key Accountabilities<ul><li>Achieve and exceed monthly, quarterly, and annual sales targets.</li><li>Accurately assess client needs and propose appropriate smart home solutions.</li><li>Ensure high levels of customer satisfaction and service excellence.</li><li>Maintain updated knowledge of product offerings, market trends, and competitor activities.</li><li>Support project execution teams by ensuring accurate communication of client requirements.</li></ul>Primary ResponsibilitiesSales &amp; Client Engagement<ul><li>Conduct client consultations to understand needs related to smart home automation (lighting, climate control, security, audio/video, etc.).</li><li>Demonstrate and present smart home products and systems in showrooms or at client locations.</li><li>Prepare and present tailored quotations, proposals, and solution designs.</li><li>Follow up with leads and convert inquiries into confirmed sales.</li><li>Build long-term relationships with clients for upselling and repeat business.</li></ul>Product Knowledge &amp; Training<ul><li>Stay up to date with the latest smart home technologies, trends, and integration methods.</li><li>Participate in training sessions on new products and system upgrades.</li><li>Educate clients on the use, benefits, and functionality of smart home systems.</li></ul>Coordination &amp; Documentation<ul><li>Collaborate with design, technical, and installation teams to ensure smooth handover of projects.</li><li>Maintain CRM entries, client records, and sales reports.</li><li>Attend sales meetings and provide input on market demands and client feedback.</li></ul>Market Awareness &amp; Business Development<ul><li>Identify new business opportunities, including project leads, partnerships, and target segments.</li><li>Attend trade shows, exhibitions, or networking events to represent the company and showcase solutions.</li></ul>Core CompetenciesCompetency DescriptionTechnical Aptitude Understanding of smart home technologies (IoT, home automation systems, network integration).Sales &amp; Negotiation Skills Ability to close sales deals effectively and confidently.Customer Focus Commitment to delivering a high standard of client satisfaction.Communication Strong verbal and written skills to articulate solutions clearly.Presentation Skills Ability to conduct live demonstrations and client presentations persuasively.Problem Solving Ability to identify client challenges and propose viable smart home solutions.Time Management Prioritize tasks and manage multiple client accounts effectively.Team Collaboration Work effectively with cross-functional teams (technical, marketing, installation).Job Types: Full-time, PermanentPay: KD350.000 - KD450.000 per month

Sales Advisor for Smart Solution

Suffix Facility Management

Job Summary: We are looking for a motivated and customer-focused Sales Advisor to join our retail team. The Sales Advisor will be responsible for providing excellent customer service, driving sales, and ensuring a positive shopping experience for our customers.Key Responsibilities:<ul><li>Greet and assist customers in a friendly and professional manner.</li><li>Understand customer needs and provide tailored product recommendations.</li><li>Promote and sell products while achieving individual and store sales targets.</li><li>Maintain up-to-date product knowledge and provide accurate information to customers.</li><li>Process transactions efficiently and handle cash or card payments.</li><li>Keep the store organized, clean, and visually appealing.</li><li>Monitor stock levels and assist with inventory management.</li><li>Handle customer complaints or concerns in a professional manner, escalating when necessary.</li><li>Participate in sales promotions, marketing initiatives, and training sessions as required.</li></ul>Qualifications &amp; Skills:<ul><li>High school diploma or equivalent; a degree in business, marketing, or related field is a plus.</li><li>Previous experience in retail or sales is preferred.</li><li>Strong communication and interpersonal skills.</li><li>Customer-focused with the ability to build relationships.</li><li>Ability to work in a fast-paced environment and handle multiple tasks.</li><li>Basic computer skills and familiarity with POS systems.</li><li>Flexibility to work weekends, holidays, and shifts as required.</li><li>Valid Transferrable Visa</li><li>Bilingual</li></ul>Job Type: Full-timePay: KD275.000 - KD300.000 per month

Sales Advisor - Retail

Weatherford

<div>Job Overview
The Hazardous Compliance Advisor is responsible for executing Weatherford&rsquo;s global HazMat strategy to prevent and mitigate risks to safety, health, and the environment within the assigned facility and country of operation.The role supports, advises, and monitors compliance with global standards related to Radiation, Explosives, and Primary Lithium Battery Protection Programs. The position ensures that local procedures and work instructions promote safe handling, storage, transportation, and use of hazardous materials, in line with regulatory requirements and the ALARA (As Low As Reasonably Achievable) principle. The HazMat Compliance Advisor acts as the facility custodian for all regulatory documentation, serves as the primary liaison with regulatory authorities, and supports the country and global HazMat leadership in maintaining compliance with Weatherford standards and local legislation.
Responsibilities
<ul><li>Support the Radiation Safety Officer (RSO) in maintaining, renewing, and updating all facility-specific licenses and permits related to hazardous materials, ensuring full traceability.
</li><li>Ensure radioactive material (RAM) source files are available and maintained for all RAM within the facility, with cradle-to-grave traceability.
</li><li>Maintain records for all HazMat-authorized employees, including control of HazMat keys, access cards, and biometric access.
</li><li>Ensure RAM shields and hazardous material transportation containers are correctly marked and labeled.
</li><li>Ensure availability of calibrated and functional radiation survey meters appropriate for the types of radiation used or handled.
</li><li>Administer the radiation dosimeter program, including development of local procedures for female radiation workers in accordance with local regulations.
</li><li>Conduct facility-level HazMat audits covering all applicable hazardous materials.
</li><li>Ensure completion of Root Cause Analysis for all HazMat-related incidents within the facility.
</li><li>Act as the facility focal point for international imports and exports of hazardous materials, including development of facility-specific shipping procedures, preparation of shipping documentation, packaging, and completion of dangerous goods paperwork (IATA/IMDG certification required).
</li><li>Ensure all HazMat service and product vendors are vetted and approved in accordance with Weatherford supplier standards.
</li><li>Ensure licensed hazardous materials (radiation and explosives) possessed or used by the company are limited to those specified in applicable licenses.
</li><li>Conduct regular field site visits to verify compliance with operational excellence requirements and inspect explosives magazines, radiation bunkers, and lithium battery storage facilities.
</li><li>Ensure appropriate HazMat security measures are implemented across facilities within the country of operation.
</li><li>Ensure compliance with HazMat license terms and conditions, including periodic review of personnel authorizations, inventories, surveys, and usage records.
</li><li>Ensure proper storage, handling, and disposal of hazardous waste in accordance with local regulations and company supply chain procedures.
</li><li>Manage and coordinate the overall country HazMat program to ensure compliance with Weatherford standards and local legislation.
</li><li>Support the Country HazMat Manager in conducting legislative gap assessments and documenting gaps through the Management of Change (MOC) process.
</li><li>Assist and lead investigations of country-level HazMat incidents in coordination with local authorities and relevant business units.
</li><li>Audit and test HazMat emergency response plans and implement improvements to strengthen emergency response management.
</li><li>Ensure HazMat requirements of OEPS standards are understood, implemented, sustained, and communicated to the Global QHSE team.
</li><li>Develop and maintain local HazMat procedures and management plans aligned with OEPS standards and regulatory or client requirements.
</li><li>Act as liaison with local regulatory bodies, government agencies, customers, vendors, logistics, trade compliance teams, and internal stakeholders.
</li><li>Serve as the facility contact during state or federal HazMat inspections.
</li><li>Follow up with business unit leaders on implementation of required HazMat training for identified employees.
</li><li>Perform additional duties as assigned by the direct manager or Global HazMat Manager within the scope of the role.
</li></ul>Skills
<ul><li>Strong verbal and written communication skills in English.
</li><li>Ability to communicate effectively at senior management level.
</li><li>Strong coordination and stakeholder management skills.
</li><li>Good computer literacy and documentation management skills.
</li><li>Ability to respond immediately and effectively to emergency situations.
</li><li>MOH-approved Radiation Safety Officer (RSO) is required.
</li><li>Radiation Knowlagent.
</li></ul>Qualifications
<ul><li>Bachelor of Science (BSc) in Science or Engineering.
</li><li>Minimum of three (3) years of work experience in the oil and gas industry. 
</li></ul>#LI-MD1</div>

Hazmat Compliance Advisor

Date: 9 Dec 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 The Account Manager is responsible for keeping the relationships with the key customers by partnering with and ensuring the long-term success.
 Job Responsibilities
 <ul>
<li>Developing long-term relationships with a portfolio of assigned customers, connecting with key business executives and stakeholders.</li>
<li>Liaising between customers and cross-functional internal teams to ensure the timely and successful delivery of service and solutions according to customer needs.</li>
<li>Operating as the lead point-of-contact for any and all matters specific to your customers.</li>
<li>Building and maintaining strong, long-lasting, customer relationships</li>
<li>Developing a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.</li>
<li>Ensuring the timely and successful delivery of our solutions according to customer needs and objectives.</li>
<li>Communicating clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.</li>
<li>Forecasting and tracking key account metrics.</li>
<li>Identifying and growing opportunities within territory and collaborating with Sales Teams to ensure growth attainment.</li>
<li>Assisting with high-severity requests and issuing escalations as needed.</li>
</ul>
Candidate Requirements
 <ul>
<li>Bachelor’s Degree in Engineering.</li>
<li>5 to 7 years of experience in direct Sales activities</li>
<li>Working in the same field is a must.</li>
<li>Creativity: Being able to think of new systems and new ways to work. Being able to think creatively and ask the right questions.</li>
<li>Analytical Skills: Being able to understand complex mathematical analysis, calculus, and other mathematics for design and troubleshooting.</li>
<li>Problem-Solving Skills: Ability to develop new solutions to problems. Having the skills to identify the source of the problem, create, and test solutions.</li>
<li>Teamwork: Able to work well with others in order to get the job done.</li>
<li>Listening Skills: Listening to workers, teammates, end user, and management is crucial to the job.</li>
<li>Communication Skills: Being able to communicate plans, thoughts, and rationale in the job. Good communication skills will greatly help in accomplishing the job.</li>
</ul>
Education

Account Manager

Explore 226+ Service advisor in Kuwait this January. Find roles across top companies and apply now to boost your career.

226 service advisor jobs IN Kuwait

Service Advisor

Service Advisor

Sales Advisor

Sales Advisor for Smart Solution

Sales Advisor - Retail

Hazmat Compliance Advisor

Account Manager