sales associate

retail sales supervisor

business development representative Jobs in Kuwait

business development representative

career opportunities: officer, customer relations (14366) Jobs in Kuwait

career opportunities: officer, customer relations (14366)

career opportunities: service advisor entry level, customer relations (14124) Jobs in Kuwait

career opportunities: service advisor entry level, customer relations (14124)

customer service representative

Alghanim INDUSTRIES

<b>Date:</b> 24 Aug 2025
<br><br>
<b>Location:</b><br>
KW
<br><br>
<b>Company:</b><br>
Alghanim Industries
<br><br>
Long Description Job Summary
<br>The Customer Service Representative is responsible for improving the quality of services provided at Alghanim business functions. The job roles focused on taking preventative measures to deal with customers’ concerns and issues, being proactive prior to occurrence of problems and complaints. It also focuses on gently handling abused customers and defusing customer’s anger, demonstrating thoroughness in solving problems with great follow-up, the job roles also include demonstrating great knowledge of specialization of different Alghanim domains and functions.
<br>Job Responsibilities
<br>Answers customers’ queries
<br>Understands and fulfil customer needs and requirements.
<br>Maintains positive attitude during customers’ interactions.
<br>Ensures sales activities are handled in line with Alghanim policy.
<br>Supports in solving customer concerns/complaints.
<br>Works in coordination with Section Heads to provide excellent customer service.
<br>Keeps all company information including sales figures strictly confidential
<br>Follows Alghanim policies and guidelines
<br>Demonstrates high problem solving skills
<br>Practices high knowledge of Alghanim major functions and responsibilities
<br>Follows-up on pending customer issues with effective use of computer applications and telephone etiquette.
<br>Being aware of business KPIs and objectives
<br>Being aware of all in-store promotions, such as discounts, credit, free coupons, raffle draws and etc…
<br>Contributes to cost control and minimizing theft measures
<br><br>
Candidate Requirements
<br>2-3 years of experience,
<br>Strong English and Arabic language capabilities
<br>Strong communication, presentation and interpersonal skills
<br>Solving problem skills
<br><br>
Education Bachelor’s Degree

Customer Service Representative

مجموعة الطاير

<p></p><div><p><b>Armani Fashion, The Avenues Mall</b></p><p></p><p><b><br>
 About Us</b></p><p></p><p>
As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world&rsquo;s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!</p><p></p><p><b><br>
About the Role</b></p><p></p><p><br>
Deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.</p><p></p><p><b><br>
What You&rsquo;ll Be Doing</b></p><p></p><p><b><br>
Functional Roles &amp; Responsibilities</b></p><ul><li><p>
Welcome and greet every customer in a warm and friendly manner &amp; demonstrate excellent customer service at all times.</p></li><li><p>
Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale</p></li><li><p>
Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.</p></li><li><p>
Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.</p></li><li><p>
Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.</p></li><li><p>
Maintain personal grooming standards as advised by the Store Manager.</p></li><li><p>
Maintain clean and organized display, fitting rooms and stock areas.</p></li><li><p>
Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.</p></li><li><p>
Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.</p></li><li><p>
Recruit customers for the database, accurately entering their details on the POS system.</p></li><li><p>
Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.</p></li></ul><p></p><p><b>
About You</b></p><p></p><p><b><br>
Education/Certification and Continued Education</b></p><ul><li><p>
High School qualification</p></li></ul><p></p><p><b>
Years of Experience</b></p><ul><li><p>
3 to 4 years retail sales or customer service experience</p></li></ul></div><p></p>

Sales Consultant

BLS International Services

<p><b>Job Summary:</b></p><p>We are seeking a motivated Customer Service Executive to join our team. The ideal candidate will provide exceptional service to prospective customers, ensuring a seamless experience from appointment slotting to application submission.</p><p>Job Description</p><ul><li>Handling the complete procedure of passport and visa application as per the standards of Mission. &middot;</li><li>Answering queries of all applicants and guiding applicants on rules and regulations. &middot;</li><li>Communicating and guiding applicants in a polite and helpful manner. Responsible for data entry without errors. &middot;</li><li>Constantly updating self on product knowledge.</li><li>Guiding applicants on the process. &middot;</li><li>Cash handling and reporting accurately. &middot;</li><li>Flexible to work in different location and shift timings.</li></ul><p>Mandatory experience / skills / qualification</p><ul><li>Excellent communication and interpersonal skills. &middot;</li><li>Must be a graduate &middot;</li><li>Experience of customer service for a year minimum. &middot;</li><li>Flexible in working hours and locations. Working hours will be double shift or Single shift depending on the location. &middot;</li><li>Should be a team player</li><li>Speak Arabic will be an added advantage</li><li>Typing speed should be a minimum of 30 words per minute (W.P.M).</li><li>Local hire only (Transferable Visa)</li></ul><p>Interested candidates may send their CVs to Feroz.hamid@blsinternational.net</p><p>Job Type: Full-time</p><p>Pay: KD250.000 - KD290.000 per month</p><p>Application Deadline: 31/08/2025<br/>Expected Start Date: 28/08/2025</p>

Customer Service Executive

<b>Date:</b> 25 Aug 2025
<br><br>
<b>Location:</b><br>
KW
<br><br>
<b>Company:</b><br>
Alghanim Industries
<br><br>
Job Summary
<br>To ensure a smooth, efficient, honest and accurate payment handling procedures for customers. The job roles include counting cash money, handling credit/debit card payments, and the sales of gift cards and Telly cards at the POS terminal. Guiding customers to delivery area/handing-over purchases to customers with highlighting refund & exchange policy.
<br>Job Responsibilities
<br>Customer Service
<br><br>
Acknowledges customers with greeting and smiling
<br>Being constantly presentable, pleasant and friendly
<br>Identifies & fulfils customer needs
<br>Ensures all customers are treated equally with respect
<br>Assists customers with packing when necessary/guides customer to delivery area
<br>Takes extra care in handling customers’ purchases
<br>Provides customers with accurate information
<br>Ensures customer’s info. updated and offers forwarding invoices via email
<br>Explains return & exchange policy
<br><br>
Sales
<br><br>
Obtains excellent and updated knowledge of all products & services
<br>Being aware of all in-store promotions; discounts, credit, coupons and etc…
<br>Promotes gift cards with focus on customer benefits
<br>Promotes warranty programs highlighting its benefits to customers (if applicable)
<br>Promotes Telly cards explaining features, options and benefits
<br><br>
Operations
<br><br>
Expedites customer payments effectively in an efficient manner
<br>Applies all POS procedures as instructed by store management.
<br>Maintains cash desk / packing area always clean and tidy
<br>Follows organizational rules and regulations / Policy & Procedures
<br>Follows company’s safety and security procedures
<br>Handles cash/credit payments and accurately counts customers’ money
<br>Counts and balances cash, credit slips, vouchers and coupons with total sales transactions at the end of the shift
<br>Masters computer applications in finalizing customers’ payments
<br><br>
Candidate Requirements
<br>Overall 1+ years of experience
<br>Good English language
<br>Good communication skills
<br><br>
Education Bachelor’s Degree

Cashier

Geekay Group

<p><b>Job description</b></p><p><b>Must Know Arabic - Knowledge in gaming/ collectibles are preferred</b></p><ul><li>Greeting customers, responding to questions, improving engagement with our merchandise and providing outstanding customer service.</li><li>Operating our cash registers, managing financial transactions, and balancing drawers.</li><li>Achieving established goals.</li><li>Directing customers to merchandise within the store.</li><li>Increasing in store sales.</li><li>Superior product knowledge.</li><li>Maintaining an orderly appearance throughout the sales floor.</li><li>Introducing promotions and opportunities to customers.</li><li>Cross-selling products to increase purchase amounts.</li></ul><p>Job Type: Full-time</p>

Retail Sales Associate

Al Sayer Group

<div><div><div><div><div><h2 class="jobSectionHeader"><b>Header</b></h2>
</div><div>This job description is a summary of the typical job duties and requirements that are essential to the evaluation of the job and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. On occasion, individuals classified on this job may be required to perform functions of a higher or lower skill level not included in this job description.</div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary/Purpose</b></h2>
</div><div><div>
Provide customer service to the Parts customers ensuring highest customer satisfaction.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Responsibilities</b></h2>
</div><div><div><ul><li>Attend customer queries related to parts prices, availability of parts, sales contacts, exchange and return policy etc.</li></ul>
<ul><li>Coordinate with branch salesman in order to arrange delivery of parts for customer orders or requests.</li></ul>
<ul><li>Maintain and update customer database.</li></ul>
<ul><li>Follow up on delivering backordered parts, coordinate with Warehouse staff to check the status of backorders and arrange delivery of customer orders.</li></ul>
<ul><li>Record customer calls/requests; prepare analysis report highlighting the most required unavailable parts for submission to Parts management for further action.</li></ul>
<ul><li>Analyze customer queries/requests, prepare monthly report on the type of queries and customers, daily activities and submit to Sr. Manager, Parts and Accessories Sales.</li></ul>
<ul><li>Study customer complaint received on VOC, contact Branch In-charge in order to resolve the complaint/suggestion and follow up with the customer to ensure customer satisfaction and forward to Parts Management to take appropriate action whenever necessary.</li></ul>
<ul><li>Compile customer suggestions/ complaints from VOC and submit report to Parts Management on a monthly basis.</li></ul>
<ul><li>Translate Part numbers/names from English to Arabic language for updating in Parts master.</li></ul>
<ul><li>Prepare periodic and ad hoc reports and presentations.</li></ul>
<ul><li>Document and maintain records of activities and process workflows on internal communication portals.</li></ul>
<ul><li>Adhere to Al-Sayer Group policies and health and safety regulations.</li></ul>
<ul><li>Perform other duties as requested by management.</li></ul>
</div></div></div><div><div><h2 class="jobSectionHeader"><b>Education - Primary</b></h2>
</div><div><div>Diploma (12th Standard + 2 or 3 years Diploma)</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Experience - Primary</b></h2>
</div><div><div>3</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Education - Alternate</b></h2>
</div><div><div>Pre Degree / High School</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Experience - Alternate</b></h2>
</div><div><div>7</div></div></div><div><div><h2 class="jobSectionHeader"><b>
CPC Experience</b></h2>
</div><div><div>1 year in previous grade</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Lingusitic Abilities</b></h2>
</div><div><div>Arabic</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Techno-Functional Competencies</b></h2>
</div><div><div>B-MS PowerPoint</div><div>
S-Vehicles Components and Accessories - Service</div><div>
B-Document Archival, Security and Management</div><div>
S-General Repair</div><div>
B-Vehicle Receiving Process</div><div>
S-Periodic Maintenance</div><div>
B-Business Writing</div><div>
B-MS Excel</div><div>
S-Body and Paint</div><div>
B-Policies and Procedures</div><div>
B-E Synergy</div><div>
B-MS Word</div><div>
B-Products and Services</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Behavioral Competencies</b></h2>
</div><div><div>5 - Achievement Orientation</div><div>
5 - Problem Solving</div><div>
5 - Customer Orientation</div><div>
5 - Execution Excellence</div><div>
5 - Personal Effectiveness</div><div>
5 - Impact and Influence</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Footer</b></h2>
</div><div>The information contained in this Job profile is the property of Al- Sayer Group. It must not be copied or used for commercial or other purposes without prior written consent of the Management of Al-Sayer Group.</div></div></div></div></div>

Career Opportunities: Officer, Customer Relations (14366)

Four Seasons Hotels and Resorts

<div>
 <strong>
  About Four Seasons
  <br/>
  <br/>
 </strong>
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 <br/>
 <br/>
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 <br/>
 <br/>
 <strong>
  About the location:
  <br/>
  <br/>
 </strong>
 A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 The Front Desk Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest&rsquo;s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards. This role is part of the Front Office, reporting to the Front Desk Manager.
 <br/>
 <br/>
 <strong>
  What You Will Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  </li>
  <li>
   Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
  </li>
  <li>
   Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone;
  </li>
  <li>
   Resolves guest complaints, and find opportunities to recognize and personalize the service
  </li>
  <li>
   experience for all guests
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   One + years' experience working within a luxury hotel or similar environment is considered an asset
  </li>
  <li>
   Excellent interpersonal skills and communication skills
  </li>
  <li>
   Cross cultural sensitivity, and customer service orientation
  </li>
  <li>
   Guest centricity and understanding the importance of guest&rsquo;s preferences.
  </li>
  <li>
   Excellent communication skills in both English and Arabic.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Full board single accommodation in a high-quality, well-resourced compound.
  </li>
  <li>
   Complimentary nights at Four Seasons Hotels worldwide.
  </li>
  <li>
   Paid home leave tickets.
  </li>
  <li>
   Quality employee meals.
  </li>
  <li>
   Free transportation to and from work.
  </li>
  <li>
   High-speed Wi-Fi in staff accommodation and transport.
  </li>
  <li>
   Regular social and sporting events.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Authorization
  <br/>
  <br/>
 </strong>
 Hotel will apply for the work authorization for the successful candidate
 <br/>
 <br/>
 We look forward to receiving your application!
</div>


Front Desk Receptionist

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