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Learners Point Academy, Dubai

We are seeking a dedicated and detail-oriented Customer Service Specialist to join our team at Learners Point Academy. The ideal candidate will serve as the key point of contact between our clients and the organization, ensuring a seamless training experience. You will be responsible for managing client communications, coordinating training logistics, and ensuring that all client requirements are met to achieve successful and efficient onsite training delivery.Key Responsibilities:1. Act as the primary point of contact between clients and the organization for all training-related matters.2. Collaborate with internal teams (Sales, Academics, and Delivery) to ensure that training needs and requirements are fully understood and met.3. Oversee the seamless delivery of onsite training sessions, ensuring all client specifications and expectations are adhered to.4. Communicate with clients regarding training schedules, logistics, and specific requirements before and during training sessions.5. Coordinate with trainers and other stakeholders to ensure training materials, venue arrangements, and technical setups are prepared in advance.6. Address and resolve client concerns or issues related to training delivery promptly and professionally.7. Ensure that post-training evaluations, feedback, and reports are collected, analyzed, and shared with clients.8. Maintain detailed records of training sessions, client communications, and follow-up actions.9. Proactively manage client relationships to ensure satisfaction and foster long-term partnerships.Qualifications:1. Bachelor&rsquo;s degree or equivalent experience in a relevant field.2. Proven experience in customer service, client relationship management, or event coordination, ideally in an educational or corporate training environment.3. Strong organizational skills and attention to detail.4. Excellent communication skills (written and verbal) with the ability to manage multiple stakeholders.5. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems.6. Ability to remain calm under pressure and handle stressful situations professionally.Skills &amp; Attributes:<ul><li>Strong problem-solving skills.</li></ul><ul><li>Client-focused with a proactive and Customer first-approach.</li></ul><ul><li>Excellent time management and multitasking abilities.</li></ul><ul><li>Positive, energetic attitude and a desire to contribute to the success of the team.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Customer Service Specialist (Male)

The Walt Disney Company

<div>
 
 About The Role &amp; Team
 
 
 
 We are looking for Customer Lifecycle Senior Specialist to join our Disney+ team in Dubai.
 
 
 This role will require you to be working 4 days a week in our office and 1 day from home.
 
 
 You&rsquo;ll join a team grounded in our Disney values &mdash; acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.
 
 
 
 What You Will Do
 
 
 
 Retention Performance and KPI Ownership
 
 
 <ul>
 <li>
 Deliver and optimise core retention KPIs across MENA with a focus on churn and engagement, reinstates, reactivation, and lifetime value.
 </li>
 <li>
 Analyse trading trends to understand why customers cancel, what brings them back, and how journey improvements influence outcomes.
 
 
 </li>
 </ul>
 Lifecycle Journey Design and Optimisation
 
 
 <ul>
 <li>
 Review and improve cancellation journeys, messaging, and save tactics in partnership with product and global lifecycle teams.
 </li>
 <li>
 Develop insights from customer behavior data to recommend levers, tactics, and interventions that reduce churn.
 
 
 </li>
 </ul>
 Manage lifecycle triggers and journeys across cancellation, risk, and win back flows.
 
 
 <ul>
 <li>
 Test, Measure, Learn Framework
 </li>
 <li>
 Build and manage the retention testing roadmap for MENA.
 </li>
 <li>
 Define test priorities, align them with regional and global teams, and manage experiments across journeys, cohorts, and markets.
 </li>
 <li>
 Translate test insights into actionable recommendations and measurable improvements.
 
 
 </li>
 </ul>
 Campaign Delivery and Cross Market Projects
 
 
 <ul>
 <li>
 Lead multi territory retention campaigns, including winback and feature led initiatives.
 </li>
 <li>
 Coordinate with EMEA customer teams, US lifecycle teams, and product partners to ensure successful planning and delivery.
 
 
 </li>
 </ul>
 Reporting and Insight Development
 
 
 <ul>
 <li>
 Develop reporting dashboards and performance summaries that benchmark MENA outcomes against global and regional trends.
 </li>
 <li>
 Present clear and actionable insights to senior stakeholders across trading, marketing, and product.
 
 
 </li>
 </ul>
 Stakeholder Partnership
 
 
 <ul>
 <li>
 Work closely with EMEA &amp; local counterparts across engagement, product creative, legal, brand marketing and other partners.
 </li>
 <li>
 Contribute actively to discussions on feature roadmaps, customer flows, and content engagement strategies.
 </li>
 <li>
 Build a strong understanding of competitor activity and international best practices in retention and engagement
 
 
 </li>
 </ul>
 
 Required Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Minimum of five years of experience in customer management, lifecycle marketing, or retention within a subscription or streaming business.
 </li>
 <li>
 Proven ability to deliver improvements in churn, reinstates, and net growth.
 </li>
 <li>
 Experience building and running test and learn programmes using data and experimentation.
 </li>
 <li>
 Comfortable working in cross functional and multi market environments.
 </li>
 <li>
 Strong analytical ability with comfort working with large data sources.
 </li>
 <li>
 Familiarity with local MENA market dynamics and cultural nuances. Arabic is an advantage but not required.
 </li>
 <li>
 Excellent storytelling, writing, and messaging skills
 </li>
 <li>
 Deep understanding of MENA cultural nuances, especially in KSA, UAE, and Egypt.
 </li>
 <li>
 Comfortable managing ambiguity, balancing short-term needs with long-term strategic thinking.
 </li>
 <li>
 Proven project management skills with attention to timelines and executional detail.
 </li>
 <li>
 Collaborative and empathetic leadership style with high standards and accountability.
 </li>
 <li>
 Analytical mindset with a clear understanding of metrics used to evaluate influencer and PR success.
 
 
 </li>
 </ul>
 The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
 
 
 We will ensure that individuals with disabilities are provided the necessary accommodations to participate in the job application or interview process, to perform essential job functions, and to receive all benefits of employment. Please contact us to request accommodation.
</div>

Sr. Specialist, Customer Lifecycle, Disney+

<div>About the Role &amp; Team
We are looking for Customer Lifecycle Senior Specialist to join our Disney+ team in Dubai.
This role will require you to be working 4 days a week in our office and 1 day from home.
You&rsquo;ll join a team grounded in our Disney values &mdash; acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.
What You Will Do
Retention Performance and KPI Ownership<ul><li>
Deliver and optimise core retention KPIs across MENA with a focus on churn and engagement, reinstates, reactivation, and lifetime value.</li><li>
Analyse trading trends to understand why customers cancel, what brings them back, and how journey improvements influence outcomes.</li></ul> 
Lifecycle Journey Design and Optimisation<ul><li>
Review and improve cancellation journeys, messaging, and save tactics in partnership with product and global lifecycle teams.</li><li>
Develop insights from customer behavior data to recommend levers, tactics, and interventions that reduce churn.</li></ul> 
Manage lifecycle triggers and journeys across cancellation, risk, and win back flows.<ul><li>
Test, Measure, Learn Framework</li><li>
Build and manage the retention testing roadmap for MENA.</li><li>
Define test priorities, align them with regional and global teams, and manage experiments across journeys, cohorts, and markets.</li><li>
Translate test insights into actionable recommendations and measurable improvements.</li></ul> 
Campaign Delivery and Cross Market Projects<ul><li>
Lead multi territory retention campaigns, including winback and feature led initiatives.</li><li>
Coordinate with EMEA customer teams, US lifecycle teams, and product partners to ensure successful planning and delivery.</li></ul> 
Reporting and Insight Development<ul><li>
Develop reporting dashboards and performance summaries that benchmark MENA outcomes against global and regional trends.</li><li>
Present clear and actionable insights to senior stakeholders across trading, marketing, and product.</li></ul> 
Stakeholder Partnership<ul><li>
Work closely with EMEA &amp; local counterparts across engagement, product creative, legal, brand marketing and other partners.</li><li>
Contribute actively to discussions on feature roadmaps, customer flows, and content engagement strategies.</li><li>
Build a strong understanding of competitor activity and international best practices in retention and engagement</li></ul>
Required Qualifications &amp; Skills<ul><li>
Minimum of five years of experience in customer management, lifecycle marketing, or retention within a subscription or streaming business.</li><li>
Proven ability to deliver improvements in churn, reinstates, and net growth.</li><li>
Experience building and running test and learn programmes using data and experimentation.</li><li>
Comfortable working in cross functional and multi market environments.</li><li>
Strong analytical ability with comfort working with large data sources.</li><li>
Familiarity with local MENA market dynamics and cultural nuances. Arabic is an advantage but not required.</li><li>
Excellent storytelling, writing, and messaging skills</li><li>
Deep understanding of MENA cultural nuances, especially in KSA, UAE, and Egypt.</li><li>
Comfortable managing ambiguity, balancing short-term needs with long-term strategic thinking.</li><li>
Proven project management skills with attention to timelines and executional detail.</li><li>
Collaborative and empathetic leadership style with high standards and accountability.</li><li>
Analytical mindset with a clear understanding of metrics used to evaluate influencer and PR success.</li></ul>
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
We will ensure that individuals with disabilities are provided the necessary accommodations to participate in the job application or interview process, to perform essential job functions, and to receive all benefits of employment. Please contact us to request accommodation.</div>

Flexloop

Only German-speaking candidates will be considered for this role.Are you looking for a real opportunity to build your career from home? We are hiring freelance call center agents to join our customer service team in a fully remote role. No previous experience is required — we value your motivation, responsibility, and willingness to learn. What You Will Do<ul><li>Manage customer calls and inquiries in a professional and friendly manner</li><li>Provide clear, accurate information and solutions</li><li>Record each case correctly in the system</li><li>Escalate technical issues to the relevant team when necessary</li></ul> <h3>What We’re Looking For</h3><ul><li>Strong interest in customer service and problem-solving</li><li>Clear and confident communication skills over the phone</li><li>Ability to quickly adapt to new digital tools</li><li>Organized, detail-oriented, and reliable</li><li>Quiet workspace with a stable internet connection</li><li>Computer with Windows 10 or 11 and 4–6 GB RAM minimum</li><li>Previous customer service experience (preferred but not required)</li></ul> <h3>What We Offer</h3><ul><li>Freelance collaboration with pay based on services provided</li><li>Hourly compensation plus performance-based bonuses</li><li>Full initial training and ongoing support</li><li>Flexible working hours</li><li>Professional environment with long-term growth opportunities</li><li>A great opportunity to build stability while working from home  </li></ul>Join our team and take the next step in your career as a freelance call center agent — all from the comfort of your home.

German-Speaking Freelance Call Center Agent (Remote)

Sejovi Dental & Implant Center

About UsSejovi Dental &amp; Implant Center is a premier dental clinic committed to delivering high-quality, ethical, and patient-centered dental care. With state-of-the-art facilities and a multidisciplinary team, we aim to provide advanced dental treatments in a comfortable and professional environment.We are currently seeking experienced and compassionate Specialist Endodontists, Prosthodontists, and Orthodontists to join our growing team.Key Responsibilities (Common for All Specialists)<ul><li>Assess patients&rsquo; oral and dental health and develop individualized, evidence-based treatment plans</li><li>Perform comprehensive clinical examinations using advanced diagnostic tools and imaging technologies</li><li>Explain diagnosis, treatment options, risks, and post-treatment care clearly to patients</li><li>Provide high-quality specialist treatments in accordance with DHA guidelines and best clinical practices</li><li>Manage dental emergencies related to the specialty, including pain and infection control</li><li>Maintain accurate, complete, and confidential patient records</li><li>Collaborate closely with general dentists and other specialists to ensure comprehensive patient care</li><li>Supervise, guide, and train dental nurses on specialist instruments, procedures, and chairside assistance</li><li>Adhere strictly to clinic protocols, infection control standards, and management policies</li><li>Stay updated with the latest advancements, techniques, and technologies in the respective specialty</li><li>Uphold ethical standards and ensure patient safety and satisfaction at all times</li></ul>Role-Specific ResponsibilitiesSpecialist Endodontist<ul><li>Diagnose and treat diseases of the dental pulp and periapical tissues</li><li>Perform root canal treatments, retreatments, and endodontic surgeries</li><li>Manage traumatic dental injuries and complex endodontic cases</li><li>Use rotary endodontics, apex locators, and advanced magnification tools</li></ul>Specialist Prosthodontist<ul><li>Diagnose and manage complex restorative and rehabilitative dental cases</li><li>Plan and execute fixed, removable, and implant-supported prostheses</li><li>Perform full-mouth rehabilitation and aesthetic restorative procedures</li><li>Collaborate with dental laboratories for precise prosthetic outcomes</li></ul>Specialist Orthodontist<ul><li>Diagnose and treat malocclusions and jaw alignment issues</li><li>Develop and execute orthodontic treatment plans for children and adults</li><li>Provide treatment using braces, clear aligners, and other orthodontic appliances</li><li>Monitor treatment progress and adjust appliances as required</li></ul>Requirements<ul><li>DHA Specialist License (Mandatory)</li><li>Valid UAE Work Visa</li><li>Proven experience in the respective specialty</li><li>Strong communication and interpersonal skills</li><li>Commitment to patient-centered care and clinical excellence</li><li>Ability to work collaboratively in a multidisciplinary environment</li></ul>Job Type: Full-timePay: From AED7,000.00 per monthApplication Question(s):<ul><li>Do you have Specialist DHA LIcense?</li><li>Do you have Valid Work Visa?</li></ul>

Specialist Endodontist / Prosthodontist / Orthodontist

HOSS Kitchen LLC

Job description:Job Title: Mobile App Sales ExecutiveLocation: LAUNDRY HUBReports to: GMJob Summary:We are seeking a results-driven Head of Mobile App Sales to lead all efforts in increasing mobile app adoption and sales. The primary goal of this role is to maximize app revenue by driving installs, converting users into active customers, and ensuring a seamless app experience. The role combines sales leadership, customer support, and operational coordination with technical teams.Key Responsibilities:&middot; Drive mobile app sales growth by converting app installs into active paying users.&middot; Monitor app installs, sales, and engagement metrics, and report on performance regularly.&middot; Conduct follow-ups and outreach to users who have installed the app but have not made purchases.&middot; Provide hands-on support to customers facing issues with the app, ensuring smooth usage.&middot; Troubleshoot app or dashboard issues and coordinate directly with the app developer to resolve them.&middot; Manage app orders, ensuring timely fulfillment and customer satisfaction.&middot; Lead cold calling and outreach campaigns to onboard existing clients who are not using the app.&middot; Maintain sales reports, campaign lead sheets, and dashboards for management review.&middot; Collaborate with marketing and product teams to optimize campaigns and features for maximum app revenue.&middot; Proactively identify opportunities to increase app adoption and revenue.&middot; Updating CRM and keeping it upto date.Qualifications &amp; Skills:&middot; Proven experience in mobile app sales, digital product sales, or customer success.&middot; Strong understanding of sales metrics, app analytics, and CRM tools.&middot; Excellent communication, persuasion, and problem-solving skills.&middot; Ability to troubleshoot app issues and coordinate effectively with developers.&middot; Comfortable with cold calling, lead generation, and sales follow-ups.&middot; Highly organized, detail-oriented, and results-driven.Key Attributes:&middot; Strong focus on achieving sales targets and driving revenue growth.&middot; Customer-centric mindset with proactive problem-solving skills.&middot; Self-motivated, accountable, and able to manage multiple responsibilities.Job Types: Full-time, PermanentPay: AED4,000.00 - AED6,000.00 per month

Customer Service Specialist (MobileApp)

Al Bayan Medical Center LLC

Full job descriptionOur facility requires a Specialist Endodontist (Part-Time) , ensuring our patients have access to expert emergency and root canal care throughout the weekend.The Specialist Endodontist will provide expert diagnosis and treatment of the dental pulp and periradicular tissues. The role focuses on complex root canal therapies, endodontic microsurgery, and trauma management. As a part-time specialist, you will collaborate with general dentists to provide seamless tertiary care for patients requiring advanced endodontic intervention.Key Responsibilities<ul><li>Clinical Excellence: Perform primary and secondary (re-treatment) root canal procedures using advanced magnification (Dental Operating Microscope).</li><li>Diagnosis: diagnose complex periapical pathologies and internal/external resorption.</li><li>Surgical Procedures: Conduct apicoectomies, retrograde fillings, and hemisections when non-surgical options are exhausted.</li><li>Emergency Care: Manage acute dental trauma and provide immediate relief for pulp-related infections or abscesses.</li><li>Patient Education: Clearly communicate treatment plans, prognosis, and the importance of post-endodontic restorations to patients.</li><li>Documentation: Maintain meticulous electronic medical records (EMR) in compliance with DHA Health Informatics standards.</li></ul>Requirements &amp; QualificationsTo practice in Dubai, you must meet the DHA Professional Qualification Requirements (PQR):Education: BDS/DDS + Master&rsquo;s Degree (MDS/MSc) or PhD in Endodontics.Licensure: Valid DHA Specialist License or Eligibility Letter.Experience: Minimum 3 years of post-specialty clinical experience.Skillset: Proficiency in rotary endodontics and operating microscopes.Compliance: Valid Good Standing Certificate (not older than 6 months).Job Type: Part-timeExpected hours: 20 hrs per weekRevenue SharingJob Type: Part-timePay: AED1.00 - AED10.00 per monthExpected hours: 24 per week

Specialist Endodontist

Explore 1734+ Customer care specialist in Dubai this February. Find roles across top companies and apply now to boost your career.

1734 customer care specialist jobs In Dubai

Customer Service Specialist (Male)

Sr. Specialist, Customer Lifecycle, Disney+

Sr. Specialist, Customer Lifecycle, Disney+

German-Speaking Freelance Call Center Agent (Remote)

Specialist Endodontist / Prosthodontist / Orthodontist

Customer Service Specialist (MobileApp)

Specialist Endodontist