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STONETREE GROUP

Stone Tree Holding is a full-cycle real estate management company based in Dubai. Since 2016, we&rsquo;ve been helping investors and property owners through:<ul><li>Stone Tree Real Estate &ndash; property acquisition</li><li>Stone Tree Holiday Homes &ndash; short- and long-term rentals</li><li>Stone Tree Technical Services &ndash; property maintenance</li></ul>What we&rsquo;ve achieved:<ul><li>8+ years of stable growth</li><li>450+ properties under management</li><li>120+ professionals in our team</li></ul>We&rsquo;re now looking for a Customer Care Specialist &mdash; someone who knows the Dubai market, builds strong client relationships, and delivers results.Responsibilities:<ul><li>Coordinate and manage customer service operations for holiday homes.</li><li>Handle and process customer inquiries via phone, email, and social media.</li><li>Resolve issues and complaints, ensuring timely and professional support.</li><li>Collaborate with various departments (booking, housekeeping, maintenance).</li><li>Develop and implement service quality standards.</li><li>Maintain a high level of customer satisfaction and retain loyal guests.</li><li>Analyze customer feedback and implement improvements to the service process.</li><li>Conduct training for staff to improve customer service quality.</li></ul>Requirements:<ul><li>At least 1 years of experience in holiday homes</li><li>Excellent communication skills and the ability to work with clients.</li><li>Ability to effectively resolve problems and handle complaints.</li><li>Knowledge of customer service principles and standards.</li><li>Ability to work in a fast-paced, multi-tasking environment and under pressure.</li><li>English language proficiency at a minimum of B2 level.</li><li>Desire to develop in the field of customer service quality management.</li></ul>We Offer:<ul><li>Competitive salary and performance-based bonuses.</li><li>Employment Visa + insurance.</li><li>A friendly and professional team.</li><li>Opportunities for career growth and development.</li><li>Excellent conditions for working and relaxing in our holiday homes.</li></ul>Job Type: Full-timePay: AED5,000.00 per month&#1044;&#1086;&#1089;&#1074;&#1110;&#1076; &#1088;&#1086;&#1073;&#1086;&#1090;&#1080;:<ul><li>holiday homes / hospitality : 1&nbsp;&#1088;&#1110;&#1082; (&#1041;&#1072;&#1078;&#1072;&#1085;&#1086;)</li></ul>&#1052;&#1110;&#1089;&#1094;&#1077;&#1079;&#1085;&#1072;&#1093;&#1086;&#1076;&#1078;&#1077;&#1085;&#1085;&#1103;:<ul><li>Dubai (&#1054;&#1073;&#1086;&#1074;&rsquo;&#1103;&#1079;&#1082;&#1086;&#1074;&#1086;)</li></ul>

Customer Service Agent | Holiday Homes

JD.COM

<div>
 
 
 About the Role
 
 
 
 We are seeking a dedicated and customer-focused
 
 Customer Service Specialist
 
 to join our growing team in Dubai. In this role, you will be responsible for delivering exceptional service to our clients, resolving inquiries efficiently, and ensuring a positive customer experience. The ideal candidate must be fluent in
 
 English
 
 , with strong communication skills and a proactive attitude toward solving problems.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Handle customer inquiries and complaints promptly through various communication channels (phone, email, chat).
 </li>
 <li>
 Provide accurate information about products, services, and order status.
 </li>
 <li>
 Resolve issues efficiently, escalating more complex cases to the relevant departments as needed.
 </li>
 <li>
 Maintain detailed records of customer interactions and ensure follow-ups are completed.
 </li>
 <li>
 Support operational teams by relaying customer feedback and assisting in process improvements.
 </li>
 <li>
 Coordinate with internal teams to ensure customer issues are resolved quickly and accurately.
 </li>
 <li>
 Maintain a positive, empathetic, and professional attitude toward customers at all times.
 </li>
 <li>
 Meet performance targets related to customer satisfaction, response times, and service quality.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Communications, or a related field preferred.
 </li>
 <li>
 Fluency in
 
 English
 
 (spoken and written) is mandatory.
 </li>
 <li>
 Experience in warehousing or logistics preferred.
 </li>
 <li>
 Previous experience in customer service or a similar role is a plus.
 </li>
 <li>
 Capable to work on rotating night shifts.
 </li>
 <li>
 Willing to work on site is preferred
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Strong problem-solving abilities and attention to detail.
 </li>
 <li>
 Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
 </li>
 <li>
 Proficiency in Microsoft Office and customer service software tools is preferred.
 </li>
 </ul>
 
 
 
 
 
 If you are passionate about customer satisfaction and thrive in a dynamic, multicultural environment, we encourage you to apply and become part of our team!
 
 
 
 
</div>

Customer Service Specialist

StoneX Group

<div>Overview:
<div>
Join StoneX Bullion &ndash; A Global Leader in Precious Metals</div><div></div><div> 
StoneX Bullion, part of a Fortune 50, Nasdaq-listed company, is one of Europe&rsquo;s largest online precious metals traders. We specialize in gold, silver, platinum, and palladium, serving customers worldwide with high-quality products and outstanding service. As a company built on strong values of integrity, customer focus, and excellence, we offer a dynamic and international work environment where innovation and collaboration thrive.</div><div></div><div> 
By joining our team, you&rsquo;ll work with talented professionals from diverse backgrounds, covering multiple languages to support our customers across different countries. This role offers career growth, skill development, and opportunities for travel, making it an exciting step for anyone looking to advance in a global organization.</div>
Responsibilities:
<div>
Responsibilities</div><div></div><div> 
Your Role as a Customer Service Specialist</div><div>
As a Customer Service Specialist, you will be a trusted point of contact for our retail customers, ensuring they receive expert guidance and a seamless experience. You will play a key role in building and maintaining strong customer relationships in an industry that values trust and expertise.</div><div></div><div> 
Your Key Responsibilities:</div><ul><li>
Engage with customers worldwide via email, phone, and live chat in English, Spanish and/or Italian, and ideally German</li><li>
Advise and assist customers with product information, orders, and account management.</li><li>
Resolve inquiries efficiently, ensuring customer satisfaction while maintaining high service standards.</li><li>
Identify customer needs and offer tailored solutions to enhance their experience.</li><li>
Collaborate with a multicultural team to streamline processes and improve customer service strategies.</li><li>
Support innovation by sharing insights that help refine and optimize service offerings.</li></ul>
Qualifications:
<div>
Qualifications</div><div></div><div> 
What We&rsquo;re Looking For:</div><ul><li>
Languages: Strong English &amp; Spanish and/or Italian skills; German and/or French is a plus.</li><li>
Customer Service Experience: Ideally in an international and service excellence-driven environment.</li><li>
Excellent Communication Skills: Ability to engage with customers professionally and empathetically.</li><li>
Problem-Solving Mindset: Quick thinker with a proactive, solution-oriented approach.</li><li>
Team Spirit: Thrives in a multicultural team where different languages and cultures come together to support a global customer base.</li></ul><div>
Why Join StoneX Bullion GmbH?</div><ul><li>
Work for a Global Company: Be part of a stable, growing company backed by a Fortune 50 group.</li><li>
Career Growth &amp; Development: We invest in our employees with training and clear progression opportunities.</li><li>
Exciting International Environment: Work with a diverse team and engage with customers worldwide.</li><li>
Competitive Benefits Package: Designed to support employee wellbeing and long-term security.</li><li>
Collaboration Focused: Work from a centrally located, modern office in Dubai&rsquo;s Jumeirah Lakes Tower district, designed to foster collaboration and professional growth in a dynamic business hub.</li><li>
Vibrant Team Culture: Regular events, company gatherings, and an open, supportive atmosphere.</li></ul><div>
Ready to Join a Thriving Industry?</div><div></div><div> 
If you&rsquo;re passionate about customer service excellence and want to be part of an international team in a growing global industry, we&rsquo;d love to hear from you. Apply today and take the next step in your career with StoneX Bullion!</div><div></div> 
#LI-Hybrid #LI-AS1</div>

Solventum

<div>Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers&rsquo; toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description:
3M Health Care is now Solventum
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers&rsquo; toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
The Impact You&rsquo;ll Make in this Role
We are seeking a proactive and detail-oriented Customer Service Documentation Specialist to join our dynamic team in Dubai. This role is critical to supporting export operations across the MEA region, ensuring timely and compliant documentation for international shipments. You will play a key role in enhancing customer satisfaction and operational efficiency through accurate and responsive documentation handling.
As a Customer Service Documentation Specialist you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:<ul><li>
Prepare and manage export documentation including Letters of Credit, Certificates of Origin, and Time Drafts</li><li>
Handle customer inquiries via Salesforce and phone, ensuring timely and effective resolution</li><li>
Monitor and execute tasks in work queues within defined service levels and compliance standards</li><li>
Coordinate logistics such as courier arrangements and authorized signatory processes</li><li>
Support order processing and drive improvements through effective complaint handling, onboarding of new procedures, and continuous optimization of documentation workflows</li><li>
Your Skills and Expertise
</li></ul>To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:<ul><li>
Bachelor&rsquo;s Degree or higher
</li><li>English B2/C1
</li></ul>Additional qualifications that could help you succeed even further in this role include:<ul><li>
Proficiency in ERP systems (e.g. SAP, MS Dynamics) and document management tools for handling export documentation efficiently</li><li>
Strong understanding of international trade regulations, including Incoterms, Letters of Credit, and compliance with country-specific export controls</li><li>
Excellent English communication skills, with Arabic language proficiency as a strong plus, especially for coordinating with customers and partners in MEA regions</li><li>
Attention to detail and process orientation, ensuring accuracy in documentation and readiness for audits or regulatory reviews</li><li>
Adaptability and training support experience, especially in onboarding new processes and working across multiple systems during transitions</li></ul>
Work location: 
<div> 
<ul><li> Hybrid (Job Duties allow for some remote work but require travel to office located in Dubai at least 2-3 days per week)</li></ul></div>
Supporting Your Well-being
 
Solventum offers many programs to help you live your best life &ndash; both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. 
Diversity &amp; Inclusion 
(*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, civil status, disability, family status, or membership of the travelling community.
Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Solventum Global Terms of Use and Privacy Statement 
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.
Please access the linked document, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the 
terms.</div>

Documentation Specialist, Customer Service

GluCare.Health

<div>
 
 About GluCare:
 
 
 
 GluCare Integrated Diabetes Center is a pioneering healthcare facility dedicated to redefining diabetes management through cutting-edge technology, AI-driven care, and a patient-centric approach.
 
 
 
 Job Summary:
 
 
 
 The Pharmacist at Glucare Integrated Diabetes Center will play a vital role in supporting patient care by dispensing medications accurately, providing expert advice on drug therapy, and ensuring compliance with DHA and UAE regulations. The role focuses on delivering safe, effective, and patient-centered pharmaceutical services, with a strong emphasis on diabetes management and chronic disease care.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Dispensing &amp; Patient Care:
 </li>
 <li>
 Accurately dispense prescribed medications while ensuring correct dosage, administration, and patient safety
 </li>
 <li>
 Provide clear patient counseling on the safe and effective use of medications, including side effects and interactions
 </li>
 <li>
 Offer medication therapy management, particularly for patients with diabetes, hypertension, and other chronic conditions
 </li>
 <li>
 Support patient adherence programs and lifestyle management as part of Glucare's integrated care model
 </li>
 <li>
 Regulatory Compliance &amp; Safety:
 </li>
 <li>
 Ensure full compliance with DHA and UAE federal pharmacy laws and guidelines
 </li>
 <li>
 Maintain accurate records of prescriptions, controlled drugs, and pharmacy documentation
 </li>
 <li>
 Oversee storage conditions of medicines and ensure adherence to cold chain management where applicable
 </li>
 <li>
 Participate in internal audits, accreditation processes, and quality improvement initiatives
 </li>
 <li>
 Collaboration &amp; Team Support
 </li>
 <li>
 Work closely with physicians, nurses, and dieticians to support patient treatment plans
 </li>
 <li>
 Support multidisciplinary case discussions for complex patient care
 </li>
 <li>
 Collaborate with the pharmacy team to manage stock, procurement, and inventory control
 </li>
 <li>
 Operational Duties
 </li>
 <li>
 Supervise pharmacy technicians and assistants as needed
 </li>
 <li>
 Ensure proper inventory management, including monitoring of near-expiry and slow-moving items
 </li>
 <li>
 Contribute to process improvements to enhance patient experience and operational efficiency
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Pharmacy (BPharm) or Doctor of Pharmacy (PharmD)
 </li>
 <li>
 Valid DHA Pharmacist License (or eligibility)
 </li>
 <li>
 Minimum 2-3 years of pharmacy experience (healthcare or clinical setting preferred; retail pharmacy experience acceptable if combined with strong patient counseling skills)
 </li>
 <li>
 Strong knowledge of pharmacology, drug interactions, and chronic disease management
 </li>
 <li>
 Excellent communication and patient counseling skills
 </li>
 <li>
 Proficiency in pharmacy management systems and basic IT applications
 
 
 </li>
 </ul>
 
 Key Competencies:
 
 
 
 <ul>
 <li>
 Patient-centered approach with strong customer service skills
 </li>
 <li>
 High attention to detail and accuracy
 </li>
 <li>
 Strong teamwork and collaboration abilities
 </li>
 <li>
 Ability to work under pressure in a fast-paced clinical environment
 </li>
 <li>
 Commitment to continuous professional development
 </li>
 </ul>
</div>

DHA Pharmacist (with Contact Center experience)

GluCare

<div>About GluCare:
GluCare Integrated Diabetes Center is a pioneering healthcare facility dedicated to redefining diabetes management through cutting-edge technology, AI-driven care, and a patient-centric approach.
Job Summary:
The Pharmacist at Glucare Integrated Diabetes Center will play a vital role in supporting patient care by dispensing medications accurately, providing expert advice on drug therapy, and ensuring compliance with DHA and UAE regulations. The role focuses on delivering safe, effective, and patient-centered pharmaceutical services, with a strong emphasis on diabetes management and chronic disease care.
Key Responsibilities:
1.Dispensing &amp; Patient Care:<ul>
<li>Accurately dispense prescribed medications while ensuring correct dosage, administration, and patient safety.</li>
<li>Provide clear patient counseling on the safe and effective use of medications, including side effects and interactions.</li>
<li>Offer medication therapy management, particularly for patients with diabetes, hypertension, and other chronic conditions.</li>
<li>Support patient adherence programs and lifestyle management as part of Glucare&rsquo;s integrated care model.</li>
</ul>2. Regulatory Compliance &amp; Safety:<ul>
<li>Ensure full compliance with DHA and UAE federal pharmacy laws and guidelines.</li>
<li>Maintain accurate records of prescriptions, controlled drugs, and pharmacy documentation.</li>
<li>Oversee storage conditions of medicines and ensure adherence to cold chain management where applicable.</li>
<li>Participate in internal audits, accreditation processes, and quality improvement initiatives.</li>
</ul>3. Collaboration &amp; Team Support<ul>
<li>Work closely with physicians, nurses, and dieticians to support patient treatment plans.</li>
<li>Support multidisciplinary case discussions for complex patient care.</li>
<li>Collaborate with the pharmacy team to manage stock, procurement, and inventory control.</li>
</ul>4. Operational Duties<ul>
<li>Supervise pharmacy technicians and assistants as needed.</li>
<li>Ensure proper inventory management, including monitoring of near-expiry and slow-moving items.</li>
<li>Contribute to process improvements to enhance patient experience and operational efficiency.</li>
</ul>Requirements<ul>
<li>Bachelor&rsquo;s degree in Pharmacy (BPharm) or Doctor of Pharmacy (PharmD).</li>
<li>Valid DHA Pharmacist License (or eligibility).</li>
<li>Minimum 2&ndash;3 years of pharmacy experience (healthcare or clinical setting preferred; retail pharmacy experience acceptable if combined with strong patient counseling skills).</li>
<li>Strong knowledge of pharmacology, drug interactions, and chronic disease management.</li>
<li>Excellent communication and patient counseling skills.</li>
<li>Proficiency in pharmacy management systems and basic IT applications.</li>
</ul>Key Competencies:<ul>
<li>Patient-centered approach with strong customer service skills.</li>
<li>High attention to detail and accuracy.</li>
<li>Strong teamwork and collaboration abilities.</li>
<li>Ability to work under pressure in a fast-paced clinical environment.</li>
<li>Commitment to continuous professional development.</li></ul></div>

MINIMALIST

<div>
 
 About Us
 
 
 Minimalist.ae
 
 is a local brand founded in 2016 in Dubai that designs and manufactures elegant, high-quality watches, jewelry, handbags, perfumes, and leather goods designed to enhance personal style. With two stores now open in the UAE, we focus on simple yet sophisticated designs, with specifically our Arabic numeral watches being known for their timeless appeal. Minimalist believes in simplicity and uses only the finest materials to produce beautiful and durable items, combining elegant design with excellent quality.
 
 
 
 
 
 
 The Role
 
 
 
 The Customer Service Agent/Representative functions as the &lsquo;face&rsquo; of Minimalist to customers and ensures that customer queries and concerns are solved in a professional and timely manner.
 
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 
 Complaint management (receive complaints through phone or in writing, resolve complaints where possible, otherwise escalate complaints to relevant department and/or management).
 
 </li>
 <li>
 
 Customer care (Answering queries and questions of customers, following up on shipments, updating customers accordingly).
 
 </li>
 <li>
 
 Abandoned cart sales (Calling customers who have not completed their purchase, enquiring about possible reasons, convincing customers to purchase).
 
 </li>
 <li>
 
 Inbound sales (Calling customers who have started but not completed their purchase, enquiring about possible reasons, finalizing purchase).
 
 </li>
 </ul>
 
 
 
 
 Requirements
 
 <ul>
 <li>
 
 At least 1, ideally 2+ years of experience in Sales, Marketing, or Customer Representation, ideally in a startup or eCommerce company.
 
 </li>
 <li>
 
 Experience with Social Media, WhatsApp,
 
 Monday.com
 
 and other relevant communication and customer ticketing tools.
 
 </li>
 <li>
 
 Ideally a Bachelor&rsquo;s degree.
 
 </li>
 <li>
 
 Outstanding communication skills (verbal &amp; written) in
 
 Khaleeji Arabic.
 
 
 </li>
 <li>
 
 Outstanding communication skills (verbal &amp; written) in English.
 
 </li>
 </ul>
 
 
 
 
 
 What we offer
 
 
 <ul>
 <li>
 
 Competitive salary with performance-based incentives;
 
 </li>
 <li>
 
 UAE visa and permits;
 
 </li>
 <li>
 
 Health insurance;
 
 </li>
 <li>
 
 Annual flight ticket allowances
 
 </li>
 <li>
 
 Growth and long-term development opportunities;
 
 </li>
 <li>
 
 Long-term perspective in a rapidly expanding, future-oriented organization;
 
 </li>
 <li>
 
 An engaging and challenging work environment with a motivated &amp; professional team of specialists.
 
 </li>
 </ul>
 
 
 
</div>

Customer Service Agent/Representative (Khaleeji Arabic Speaking)

Explore 3233+ Customer care specialist in Dubai this October. Find roles across top companies and apply now to boost your career.

3233 customer care specialist jobs IN Dubai

Customer Service Agent | Holiday Homes

Customer Service Specialist

Customer Service Specialist

Documentation Specialist, Customer Service

DHA Pharmacist (with Contact Center experience)

DHA Pharmacist (with Contact Center experience)

Customer Service Agent/Representative (Khaleeji Arabic Speaking)