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customer care specialist

ASBIS Middle East

<div>
 
 The
 
 Post-Sale Customer Service Specialist
 
 is responsible for ensuring the smooth operation, cleanliness, and performance of
 
 Robo Caf&eacute;
 
 machines after installation. The role focuses on post-sale operational support, service quality, and customer satisfaction across all assigned locations for 24/7 AROS Robo Caf&eacute;s.
 
 
 
 More at this link: https://www.asbis.com/roboshops
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 On-site operations and maintenance activities.
 </li>
 <li>
 Monitor the functionality and performance of all Robo Caf&eacute; machines and promptly report any issues.
 </li>
 <li>
 Refill and manage consumables, including coffee, cups, sugar, and related items, ensuring uninterrupted service.
 </li>
 <li>
 Maintain cleanliness, hygiene, and proper presentation of Robo Caf&eacute; locations.
 </li>
 <li>
 Perform basic troubleshooting and coordinate with technical teams for repairs, upgrades, or preventive maintenance.
 </li>
 <li>
 Prepare and submit accurate operational, stock, and incident reports on time.
 </li>
 <li>
 Support special events, promotions, and marketing activities when required.
 </li>
 </ul>
 
 
 
 
 About you:
 
 <ul>
 <li>
 Reliability and Work Ethic: The ability to work independently, be detail-oriented, and manage time effectively.
 </li>
 <li>
 Physical endurance: Work requires maintenance of up to 5 machines daily, bending, lifting weights (up to 20 kilograms and performing various physical tasks).
 </li>
 <li>
 Flexibility: Willingness to work a flexible schedule, including early mornings, evenings, weekends, and holidays.
 </li>
 <li>
 Communication Skills: Strong verbal communication skills are necessary for effective teamwork and customer service.
 </li>
 <li>
 Adaptability: The ability to multitask in a fast-paced environment and handle high-volume periods while remaining composed.
 </li>
 <li>
 Attitude: A positive attitude, enthusiasm, and a team-player mindset are highly valued
 </li>
 <li>
 Holder of valid driver's license B
 </li>
 <li>
 Experience in the maintenance of food processing equipment or vending machines is welcome!
 </li>
 </ul>
 
 
 
 
 
 We offer:
 
 
 <ul>
 <li>
 Opportunity to work for a financially strong, fast-growing multinational company
 </li>
 <li>
 Constant interaction with global teams of professionals
 </li>
 <li>
 Access to continuous professional development: training, certification programs, events, and team buildings
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Competitive salary package and motivation scheme
 </li>
 <li>
 Life events&rsquo; gifts, corporate presents and awards, years of service bonuses
 </li>
 </ul>
 
 
 
 
 If you're ready to make a significant impact and lead a dynamic team, apply now and be part of our exciting journey!
 
 
 
 
 
 
 We are proud of being one of the certified companies by Great Place to Work&reg;
 
 , the global authority on workplace culture, as we believe that our true asset is people. ASBIS invests a lot to create a workplace where every employee has consistently positive experience, professional growth, and appropriate support to unlock their potential and build a future with the company.
 
 
 Whatever your area of expertise and specialization, you will find a range of career opportunities at ASBIS.
 
 
 
 
 
 
 We are on a mission to bring technology to everyone and are looking for new colleagues. Are you the one? Apply now.
 
 
 
 
 
 
 Before applying for the above position please review our GDPR Candidate Privacy Notice here: https://www.asbis.com/gdpr-candidate-privacy-policy.
 
</div>

Post-Sale Customer Service Specialist

Al Haktur IT Solutions

<div>Al Haktur IT Solutions is looking for a dedicated and customer-focused Customer Care Executive to join our growing team in Dubai. This role is ideal for a professional who is passionate about delivering exceptional service, resolving client concerns efficiently, and maintaining strong customer relationships within a dynamic IT solutions environment.

Key Responsibilities:
<ul>
<li>Respond to customer inquiries via phone, email, and chat in a timely manner.</li>
<li>Provide accurate information about company products and IT services.</li>
<li>Handle customer complaints professionally and offer effective solutions.</li>
<li>Escalate complex technical issues to the appropriate technical support team.</li>
<li>Maintain detailed records of customer interactions and service requests.</li>
<li>Follow up with customers to ensure issue resolution and satisfaction.</li>
<li>Assist in onboarding new clients and guiding them through service processes.</li>
<li>Coordinate with internal departments to ensure smooth service delivery.</li>
<li>Contribute to improving customer service procedures and standards.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree or diploma in Business Administration, IT, or a related field.</li>
<li>1&ndash;3 years of experience in customer service, preferably in the IT industry.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong problem-solving and conflict-resolution abilities.</li>
<li>Proficiency in MS Office and CRM software.</li>
<li>Ability to work under pressure and manage multiple customer requests.</li>
<li>Professional and positive attitude.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Strong interpersonal skills</li>
<li>Customer-oriented mindset</li>
<li>Patience and active listening ability</li>
<li>Time management and organizational skills</li>
<li>Team-oriented with a proactive approach</li>
</ul>
At Al Haktur IT Solutions, customer satisfaction is at the core of our success. This Customer Care Executive position in Dubai offers an excellent opportunity to build a rewarding career while contributing to a company that values professionalism, innovation, and exceptional client support.</div>

Customer Care Executive

Sharaf DG Energy

<div>
 
 &middot; Promote and sell Etisalat plans tailored to businesses, institutions, government entities, and Emirati customers. Provide detailed information about plan features, benefits, and pricing to potential clients.
 
 
 
 &middot; Identify opportunities to enhance revenue through upselling and cross-selling of products or services.
 
 
 
 &middot; Ensure exceptional customer service, handling and resolving customer concerns promptly and professionally.
 
 
 
 &middot; Maintaining a positive, empathetic, and professional attitude toward customers at all times.
 
 
 
 &middot; Build sustainable relationships and trust with customer accounts through open and interactive communication.
 
 
 
 &middot; Handle customer complaints, and provide appropriate solutions and alternatives within the time limits.
 
 
 
 &middot; Identify and assess customers&rsquo; needs to achieve satisfaction
 
 
 
 &middot; Follow communication procedures, guidelines, and policies
 
 
 
 &middot; Take the extra mile to engage customers. Respond promptly to customer inquiries.
 
 
 
 &middot; Recognize, document, and alert the team leader of trends in customer calls.
 
 
 
 &middot; Acknowledging and resolving customer complaints.
 
 
 
 &middot; Take the extra mile to engage customers. Respond promptly to customer inquiries.
 
 
 
 &middot; Knowing our products inside and out so that you can answer questions.
 
 
 
 &middot; Keeping records of customer interactions, transactions, comments, and complaints.
 
 
 
 &middot; Providing feedback on the efficiency of the customer service process.
 
 
 
 
 
 Requirements
 
 
 
 
 Requirements
 
 
 
 
 
 
 
 &middot; Experience (Yrs &amp; Field) : Minimum 1-year experience in Call Centre Experience/Customer Care/Front Desk
 
 
 
 Educational Qualification : Graduate (preferred)
 
 
 
 Professional Certifications : Certification in customer service
 
 
 
 
 
 
 Skills &amp; Abilities:
 
 
 
 &bull; Excellent verbal and written communication skills
 
 
 
 &bull; Strong team player.
 
 
 
 &bull; Listening Skills.
 
 
 
 &bull; Multi-tasking.
 
 
 
 &bull; Problem solver
 
 
 
 &bull; Computer proficiency
 
 
 
 
</div>

Customer Service Representative

Sharaf DG

MB Services FZ LLC

At MB Services, we are looking for full-time Dubai-based Wolof Customer Service Representatives who are fluent in both English and Wolof to join our growing team.In this job, you will be responsible for handling customer inquiries and providing assistance through various communication channels such as phone, email, and chat. You should also be able to work in rotational shifts.Salary: AED 4500 (including Bonus)Location: Dubai Outsource City (On-site)If you are interested in this opportunity and meet the requirements listed above, please submit your resume and cover letter to hr@mbservices.net. Email subject should be &quot;Wolof Speaker&quot;. We thank all applicants for their interest, however only those selected for an interview will be contacted.Job Types: Full-time, PermanentPay: AED4,500.00 per monthApplication Question(s):<ul><li>If selected, how soon would you be able to join?</li></ul>Experience:<ul><li>customer service: 1 year (Required)</li></ul>Language:<ul><li>Wolof (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Wolof Customer Service Representative

Flexloop

Only German-speaking candidates will be considered for this role.Are you looking for a real opportunity to build your career from home? We are hiring freelance call center agents to join our customer service team in a fully remote role. No previous experience is required — we value your motivation, responsibility, and willingness to learn. What You Will Do<ul><li>Manage customer calls and inquiries in a professional and friendly manner</li><li>Provide clear, accurate information and solutions</li><li>Record each case correctly in the system</li><li>Escalate technical issues to the relevant team when necessary</li></ul> <h3>What We’re Looking For</h3><ul><li>Strong interest in customer service and problem-solving</li><li>Clear and confident communication skills over the phone</li><li>Ability to quickly adapt to new digital tools</li><li>Organized, detail-oriented, and reliable</li><li>Quiet workspace with a stable internet connection</li><li>Computer with Windows 10 or 11 and 4–6 GB RAM minimum</li><li>Previous customer service experience (preferred but not required)</li></ul> <h3>What We Offer</h3><ul><li>Freelance collaboration with pay based on services provided</li><li>Hourly compensation plus performance-based bonuses</li><li>Full initial training and ongoing support</li><li>Flexible working hours</li><li>Professional environment with long-term growth opportunities</li><li>A great opportunity to build stability while working from home  </li></ul>Join our team and take the next step in your career as a freelance call center agent — all from the comfort of your home.

German-Speaking Freelance Call Center Agent (Remote)

Tyche HR Consultancy

1. Specialist Physician &ndash; Obstetrics &amp; Gynecology (Gynecology &ndash; Surgical Focus)Location: Al AinA reputable healthcare facility in the Al Ain Region, Abu Dhabi, is seeking a highly skilled Specialist Physician &ndash; Obstetrics &amp; Gynecology (Gynecology) with strong surgical expertise to join its Women&rsquo;s Health Department.Applicants must be willing to work and relocate to Al Ain Region.This role is ideal for a Specialist with advanced hands-on experience in gynecological procedures and minimally invasive surgery, committed to delivering high standards of operative and post-operative patient care.Position OverviewThe Specialist Physician will focus on the surgical management of gynecological conditions, providing comprehensive pre-operative evaluation, operative intervention, and post-operative follow-up care in accordance with DOH standards and international best practices.Key Responsibilities<ul><li>Diagnose and surgically manage a broad spectrum of gynecological conditions</li><li>Perform gynecologic surgical procedures including but not limited to:</li><li>Hysterectomy (open and laparoscopic)</li><li>Ovarian cystectomy</li><li>Myomectomy</li><li>Dilation &amp; Curettage (D&amp;C)</li><li>Hysteroscopy and other minimally invasive procedures</li><li>Manage emergency gynecological surgical cases</li><li>Provide pre-operative counseling and post-operative care</li><li>Collaborate with anesthesiology and surgical teams to ensure optimal patient outcomes</li><li>Maintain accurate operative documentation and compliance with DOH regulations</li><li>Participate in quality improvement and surgical audit initiatives</li></ul>Qualifications &amp; Requirements<ul><li>MBBS or equivalent recognized medical degree</li><li>Completion of accredited specialty training in Obstetrics &amp; Gynecology</li><li>Valid DOH License or DOH Eligibility Letter (Abu Dhabi)</li><li>Dataflow verification completed</li><li>Minimum 3&ndash;5 years of post-specialization experience with strong surgical exposure</li><li>Proven experience in minimally invasive gynecological surgery preferred</li><li>Excellent clinical judgment and operative decision-making skills</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary package</li><li>Professional surgical environment</li><li>Career growth and procedural skill advancement</li><li>Supportive multidisciplinary team</li></ul>How to ApplyQualified candidates willing to be assigned in Al Ain Region may submit their updated CV to:Email: alvin.sagubay@tychehr.com WhatsApp: +971 50 566 2169Job Types: Full-time, Permanent

Specialist Physician – Obstetrics & Gynecology (Gynecology – Surgical Focus)

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1564 customer care specialist jobs In Dubai

Post-Sale Customer Service Specialist

Customer Care Executive

Customer Service Representative

Customer Service Representative

Wolof Customer Service Representative

German-Speaking Freelance Call Center Agent (Remote)

Specialist Physician – Obstetrics & Gynecology (Gynecology – Surgical Focus)