customer sales representative Jobs in Lahore

customer sales representative

digital marketing specialist Jobs in Lahore

digital marketing specialist

customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

sales coordinator

customer care specialist

ibex. Pakistan

<div>
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist worldwide financial-services leading client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers and banking flavor but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Banking Experience preferred
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client
 </li>
 <li>
 Assist customers with their items purchased through ecommerce website
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing the resolution
 </li>
 <li>
 Staying up to date with latest updates on system information, process changes and future updates
 </li>
 </ul>
</div>

Customer Services Specialist

Bionic Talent

<div>
 
 About the client:
 
 
 
 Our client is a digital marketing agency specializing in helping home service businesses grow through comprehensive digital solutions. They transform websites into lead-generating assets while building brand awareness through SEO, social media, and paid advertising campaigns.
 
 
 
 About the role:
 
 
 
 Our client is seeking a highly skilled
 
 CRM Specialist
 
 to manage, optimize, and maintain CRM systems that support digital marketing operations and internal workflows. This role is ideal for someone with strong technical expertise, sharp attention to detail, and proven experience handling CRM setups and automations in a digital marketing agency environment.
 
 
 
 Experience Working In Digital Marketing Agencies Is Required.
 
 
 
 
 What you&rsquo;ll be doing:
 
 
 
 <ul>
 <li>
 Manage and maintain CRM systems to ensure data accuracy and reliability
 </li>
 <li>
 Configure and optimize CRM workflows, automations, and pipelines
 </li>
 <li>
 Coordinate with internal teams to align CRM processes with operational needs
 </li>
 <li>
 Use ClickUp and GHL to support CRM-related workflows and integrations
 </li>
 <li>
 Identify and resolve CRM inefficiencies while implementing improvements to
 </li>
 <li>
 enhance performance
 </li>
 <li>
 Regularly communicate with internal stakeholders to ensure CRM usage aligns with
 </li>
 <li>
 business goals
 </li>
 <li>
 Drive continuous improvement initiatives to optimize CRM functionality
 </li>
 <li>
 Ensure internal teams follow established CRM processes and SOPs for consistent
 </li>
 <li>
 usage
 
 
 </li>
 </ul>
 
 Who are we looking for?
 
 
 
 <ul>
 <li>
 Minimum of 3 years of experience working as a CRM Specialist
 </li>
 <li>
 Experience working with ClickUp, GHL, and other CRM/project management tools
 </li>
 <li>
 Basic understanding of digital marketing factors, mainly SEO and Google Ads.
 </li>
 <li>
 Proficient with AI tools and technologies relevant to CRM and marketing
 </li>
 <li>
 automation
 </li>
 <li>
 Strong communication skills to work with multiple internal stakeholders
 </li>
 <li>
 Excellent organizational and problem-solving skills
 </li>
 <li>
 Ability to work independently in a fast-paced, remote environment
 </li>
 <li>
 Experience working in digital marketing agencies is required
 </li>
 <li>
 US experience is required.
 </li>
 <li>
 Fluent in English, oral and written.
 
 
 </li>
 </ul>
 
 Position:
 
 CRM Specialist
 
 
 
 Remote Status:
 
 Fully Remote
 
 
 
 Working Hours:
 
 9 am - 5 pm EST
 
 
 
 Salary:
 
 USD 1500 - USD 1800
 
 
 
 Internal Job ID:
 
 1121
</div>

CRM Specialist - 1121 - Lahore, Pakistan

CHANGHONG RUBA

We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They&rsquo;re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers&rsquo; shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don&rsquo;t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities&middot; Take customer calls and handle online queries, provide accurate, satisfactory answers to their queries and concernsDegree: BachelorExperience: Min 02 yearsGender: FemaleWork Remotely<ul><li>No</li></ul>Location: Johar Town LahoreJob Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Customer Service: 1 year (Preferred)</li></ul>Work Location: In person

Customer Relationship Officer (CRO)

DS Marketing Agency

Customer Service AgentCompany: Digi Sparo Job Type: Full-Time Salary: Rs. 40,000 per month Shift: Evening / Night ShiftJob OverviewDigi Sparo is seeking a dedicated and professional Customer Service Agent to join our team. The ideal candidate will be responsible for handling customer inquiries, providing accurate information, and ensuring a positive customer experience. This role requires strong communication skills and the ability to resolve issues efficiently.Key Responsibilities<ul><li>Handle inbound and outbound customer calls professionally.</li><li>Respond to customer inquiries via phone, email, or messaging platforms.</li><li>Provide accurate information about company services.</li><li>Resolve customer concerns in a timely and effective manner.</li><li>Maintain records of customer interactions in the system.</li><li>Follow company policies and service standards.</li><li>Meet performance and quality targets.</li></ul>Qualifications &amp; Requirements<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred.</li><li>Strong verbal and written communication skills.</li><li>Basic computer knowledge.</li><li>Ability to work evening or night shifts.</li><li>Previous customer service experience is a plus (Fresh candidates may apply).</li><li>Professional attitude and problem-solving skills.</li></ul>Skills<ul><li>Active listening</li><li>Conflict resolution</li><li>Time management</li><li>Attention to detail</li><li>Team collaboration</li></ul>What We Offer<ul><li>Fixed monthly salary of Rs. 40,000</li><li>Supportive and professional work environment</li><li>Career growth opportunities</li><li>Performance-based incentives (if applicable)</li></ul>Digi Sparo is an equal opportunity employer. All qualified applicants will receive consideration based on skills, experience, and job-related qualifications.Job Type: Full-timePay: Rs45,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Service Agent

FineXcloud

Job Description:We are looking for a Customer Support Representative with experience in ERP systems to assist our clients with inquiries, technical issues, and product-related questions. As the first point of contact, you will play a key role in ensuring customer satisfaction and retention, while also supporting users on ERP-related functionalities.Responsibilities:<ul><li>Respond to customer queries via phone, email, or chat promptly and professionally.</li><li>Provide accurate information about products, services, and ERP functionalities.</li><li>Troubleshoot ERP-related issues and provide first-level support.</li><li>Resolve customer complaints and ensure a high level of satisfaction.</li><li>Record customer interactions and maintain detailed service records.</li><li>Collaborate with ERP consultants and technical teams to resolve complex issues.</li><li>Follow up with customers to ensure issues are fully resolved.</li></ul>Requirements:<ul><li>1 to 2 years of experience in customer support</li><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred)</li><li>Strong communication and problem-solving skills.</li><li>Basic understanding of ERP systems and business processes</li><li>Ability to stay calm and professional under pressure.</li><li>Only female candidates can apply</li><li>Basic computer skills and familiarity with CRM and ERP platforms.</li></ul>Apply Now: jobs@finexcloud.comJob Type: Full-timeWork Location: In person

Customer Support Representative

Biosorin Pvt Ltd

About UsBioSorin is a Pakistan-based company, actively involved in the marketing of Clinical Diagnostics, In Vitro Fertilization, Life Sciences instruments, and consumables of the highest repute. BioSorin is one of the top market leaders in Pakistan, dedicated to providing customers with not only a wide range of quality products in clinical diagnostics, In Vitro Fertilization, and life science research but also with quality assurance services nationwide.Job Purpose:A Customer Support Advisor usually performs many of the following tasks: Handling inquiries, Leads generating, making price quotations, Making Tenders, receiving purchase orders, Order processing, answering incoming calls, offering customers products and services, handling after-sales complaints, problems and providing customers solutions, performing administrative functions, Updating customer accounts, Processing customer correspondence.Key Duties of the Job Description include:&middot; Open and maintain customer accounts by recording account information&middot; Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution&middot; Maintain financial accounts by processing customer adjustments&middot; Recommend potential products or services to management by collecting customer information and analyzing customer needs&middot; Prepare product or service reports by collecting and analyzing customer information&middot; Contribute to team effort by accomplishing related results as needed&middot; Manage large amounts of incoming calls&middot; Generate sales leads, Browsing customers websites and generate sales leads&middot; Making price quotations, tenders, offers, agreements, necessary documents&middot; Identify and assess customers' needs to achieve satisfaction&middot; Build sustainable relationships of trust through open and interactive communication&middot; Provide accurate, valid and complete information by using the right methods/tools&middot; Meet personal/team sales targets and call handling quotas&middot; Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution&middot; Keep records of customer interactions, process customer accounts and file documents&middot; Follow communication procedures, guidelines and policies&middot; Go the extra mile to engage customer&middot; Resolve customer complaints via phone, email, mail or social media&middot; Use telephones to reach out to customers and verify account information&middot; Assist with placement of orders, refunds, or exchanges&middot; Take payment information and other pertinent information such as addresses and phone numbers&middot; Place or cancel orders&middot; Answer questions about warranties or terms of sale&middot; Suggest solutions when a product malfunction&middot; Handle product recalls&middot; Attempt to persuade a customer to reconsider cancellation&middot; Inform customers of deals and promotions&middot; Work with customer service manager to ensure proper customer service is being delivered&middot; Compile reports on overall customer satisfaction&middot; Handle changes in policies or renewals&middot; Resolve customer complaints via phone, email, mail or social mediaKey skills and Requirements:<ul><li>IT skills (Word, Excel, PowerPoint, Outlook, E-mail drafting etc.)</li><li>Proven customer support experience</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Familiar with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize and manage time effectively</li><li>Product Knowledge</li><li>Market Knowledge</li><li>Documentation Skills</li><li>People Oriented</li></ul>You are eligible to apply if you have:&middot; Qualification: Pharmacist/theriogenology)/MLT/MSc&middot; Experienced: At Least 1-2 Year relevant experience in a reputable firmJob Types: Full-time, ContractSalary: Rs40,000.00 - Rs50,000.00 per monthJob Types: Full-time, Contract Contract length: 12 monthsPay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Pharmacist Female Customer Support Advisor

Zoho CRM Expert

We are looking for a results-driven SEO (Search Engine Optimization) Specialist to improve our website&rsquo;s visibility on search engines and drive organic traffic through effective optimization strategies.SEO (Search Engine Optimization)<ul><li>Perform on-page SEO (meta titles, descriptions, headings, internal linking) </li><li>Optimize product pages, category pages, and landing pages</li><li>Conduct keyword research for tire products, local SEO, and service pages </li><li>Implement technical SEO basics (site speed, indexing, schema, mobile optimization)</li><li>Manage Google Search Console &amp; Google Analytics (GA4) </li><li>Track keyword rankings, traffic, conversions, and prepare monthly SEO reports</li><li>Work on local SEO (Google Business Profile optimization, reviews, local keywords)</li></ul>Website Management &amp; Online Orders (NA Tires Hub) <ul><li>Manage website admin panel</li><li>Monitor and process online tire orders, order statuses, cancellations, and refunds</li><li>Coordinate with shipping partners (FedEx / UPS) and upload tracking details</li><li>Ensure product listings (tire size, brand, pricing, images, descriptions) are accurate and updated</li><li>Regularly check website speed, uptime, and user experience</li><li>Fix basic website issues or coordinate with developers when required</li></ul>Digital Marketing &amp; Paid Advertising <ul><li>Create and manage Google Ads campaigns (Search, Shopping, Display)</li><li>Optimize ad headlines, descriptions, keywords, and conversion tracking</li><li>Manage remarketing / retargeting campaigns</li><li>Plan and execute promotional campaigns &amp; seasonal offers</li><li>Monitor ad spend, ROI, and continuously optimize performance</li></ul>Social Media &amp; Content Marketing <ul><li>Manage business pages on Facebook, Instagram, LinkedIn</li><li>Create and schedule promotional posts, offers, banners, and product highlights</li><li>Coordinate simple graphic designs &amp; creatives (or work with designers)</li><li>Develop content ideas related to tires, car care, offers, and services</li><li>Respond to customer messages and inquiries (or coordinate with support team)</li></ul>E-Commerce Optimization<ul><li>Improve conversion rate (product descriptions, CTAs, checkout flow)</li><li>Optimize abandoned cart recovery</li><li>Manage discount codes, coupons, and promotions</li><li>Ensure proper tax, shipping, and payment gateway settings</li><li>Analyze customer behavior and buying trends</li></ul>Reporting &amp; Analytics <ul><li>Prepare weekly &amp; monthly performance reports</li></ul>o Website traffico Sales &amp; conversionso SEO rankingso Paid ads performance<ul><li>Share actionable insights and improvement recommendations</li><li>Track competitors and market trends in the tire &amp; automotive industry</li></ul>Coordination &amp; Compliance<ul><li>Work closely with management on marketing strategy</li><li>Coordinate with developers, designers, vendors, and logistics teams</li><li>Ensure compliance with Google policies, ad guidelines, and data privacy</li><li>Maintain documentation and SOPs for marketing processes</li></ul>Qualification: BS in Information Technology (BS IT) or a related fieldJob Type: Full-timeWork Location: In person

SEO & Digital Marketing Officer / Website Operations Officer

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