call center representative Jobs in Lahore

call center representative

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer service agent

sales specialist

customer care specialist

Biztekapps

About BiztekBiztek is a printing, packaging, and manufacturing company serving clients in the US market. We are not a call center, we are a manufacturing driven business offering longterm career growth, stability and professional development in international sales and client success.Job OverviewWe are looking for a Customer Success Agent who will directly deal with US based clients, manage ongoing customer relationships and support sales activities. The role involves handling company provided clients as well as developing and managing personal client portfolios over time.Biztek offers complete 3 months of structured training, after which the candidate will be capable of generating leads and closing sales under the mentorship of the Floor Manager and Head of Department.This role is ideal for freshers and undergraduates who want to start their career in the US market within a professional manufacturing environment.Key Responsibilities<ul><li>Communicate with US based clients via email, chat and calls.</li><li>Manage and maintain long term relationships with company clients.</li><li>Understand client requirements related to printing and packaging products.</li><li>Assist in sales, quotations, follow ups and order processing.</li><li>Generate and manage personal leads after completing training.</li><li>Ensure customer satisfaction and timely coordination with internal teams.</li><li>Maintain records of client interactions and sales activities.</li><li>Meet monthly performance and client success targets.</li></ul>Training &amp; Growth<ul><li>3 months of complete training provided by Biztek.</li><li>Hands on mentorship from Floor Manager and Head of Department.</li><li>Training includes product knowledge, US market communication, sales techniques and CRM usage.</li><li>Clear career growth path in sales, account management and customer success.</li></ul>Eligibility &amp; Requirements<ul><li>Freshers and undergraduates are highly encouraged to apply.</li><li>Strong English communication skills (verbal &amp; written).</li><li>Willingness to work in the US night shift.</li><li>Basic computer skills and eagerness to learn.</li><li>Confident, professional and customer focused attitude.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Would you be able to work onsite for the night shift? </li></ul>Work Location: In person

Customer Care Specialist (US Market)

Mindbridge

<div>
 
 
 Who We Are
 
 
 
 We are Pakistan's largest English language-based outsourcing company and specialize in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, and a comprehensive financial platform, we ensure client satisfaction and continue solidifying ourselves as our country's industry leader. At Mind Bridge, we continue to pride ourselves on our process efficiencies and quality-conscious philosophy. which have led to a continuous and growing engagement with industry-leading enterprises across the globe.
 
 
 
 
 
 
 The Job
 
 
 
 As Customer Experience Specialist you will act as a liaison, provide product/services information, answer questions on chat or email, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
 
 
 
 
 
 
 Get Hired Faster &ndash; Walk-In Interviews Open Now!
 
 
 
 Looking to kickstart your career without the wait? We&rsquo;ve got you covered!
 
 
 For the
 
 quickest response
 
 and a
 
 fast-track hiring process
 
 , visit our office for
 
 walk-in interviews
 
 . Just bring your:
 
 <ul>
 <li>
 
 Original CNIC
 
 </li>
 <li>
 
 Updated CV
 
 </li>
 </ul>
 
 ⏰
 
 When:
 
 Monday to Saturday, 11:00 AM - 6:00 PM
 
 
 📍
 
 Where:
 
 Mindbridge Center, 7 Kashmir Road, Opposite LDA Plaza, Lahore.
 
 
 Don&rsquo;t miss this chance to secure your dream job quickly! Walk in and walk out with an offer!
 
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 Highest salary package for Non-Voice Customer Support: up to
 
 PKR 150,000
 
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 No sales or monthly targets
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 Medical Insurance
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 Leave Encashment
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 On job training
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 State-of-the-art infrastructure
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 Annual Increment
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 Employee engagement &amp; appreciation programs
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
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 Manage incoming chats/emails
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 Identify and assess customers&rsquo; needs to achieve satisfaction
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 Build sustainable relationships and trust with customer accounts through open and interactive communication
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 Provide accurate, valid and complete information by using the right methods/tools
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 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
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 Follow communication procedures, guidelines and policies
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 Take the extra mile to engage customers
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 </ul>
 
 
 
 
 
 Qualifications
 
 
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 A-Levels/Intermediate
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 Natural instinct to empathize with users
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 Excellent verbal and written communication skills
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 Native or bilingual spoken and written English skills
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 Detail-oriented
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 </ul>
 
 
 
 
 
 We pride ourselves on being an equal opportunity employer, dedicated to fostering diversity and inclusion.
 
 
 
 
</div>

Customer Experience Specialist (Non Voice)

Halcyon Medical Centre

The Customer Care Officer (Female) will serve as the first point of contact for students, clients, and prospective trainees of Halcyon Aesthetics Academy. The role requires a professional with prior exposure to Aesthetics, Dermatology, Cosmetic Procedures, or Medical Services, capable of confidently interacting with doctors, assisting in course enrollments, and converting leads into successful admissions or service sales.The ideal candidate must be customer-centric, well-groomed, articulate, and able to represent the Academy in a highly professional and welcoming manner.Key Responsibilities1. Client &amp; Student Handling<ul><li>Serve as the front-line representative for walk-in clients, students, and inquiries.</li><li>Provide accurate information regarding courses, certifications, training programs, and workshop schedules.</li><li>Assist trainees in registration, enrollment, and documentation requirements.</li></ul>2. Lead Management &amp; Sales Conversion<ul><li>Receive, track, and manage all online and walk-in leads.</li><li>Follow up with prospects through calls, WhatsApp, and email to ensure timely conversion.</li><li>Maintain CRM records and achieve monthly lead-to-sale conversion targets.</li><li>Provide timely reports on inquiries, conversions, and follow-ups.</li></ul>3. Coordination with Doctors &amp; Faculty<ul><li>Coordinate with dermatologists, aesthetic trainers, and medical faculty for class schedules, appointments, and student sessions.</li><li>Manage training calendars, faculty availability, and student consultation requests.</li><li>Support doctors during training days by managing client flow and queues.</li></ul>4. Customer Experience Excellence<ul><li>Ensure a premium, aesthetically pleasing experience aligned with the Halcyon Aesthetics Academy brand.</li><li>Resolve student/client concerns promptly and escalate issues when required.</li><li>Maintain front desk discipline, grooming standards, and a positive attitude at all times.</li></ul>5. Administrative Support<ul><li>Maintain student files, fee receipts, and course documentation.</li><li>Assist in organizing workshops, seminars, live demonstrations, and certification events.</li><li>Coordinate with marketing for promotional campaigns, social media content, and student testimonials.</li></ul>Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree (preferably in business, communication, or medical sciences).</li><li>Minimum 1&ndash;2 years of experience in customer service within Aesthetics, Dermatology, Medical Clinics, or Cosmetic Industry.</li><li>Strong communication and interpersonal skills.</li><li>Confident in dealing with doctors, trainers, and high-profile clients.</li><li>Proven ability to convert leads into enrollments or sales.</li><li>Proficient in MS Office, CRM tools, and professional correspondence.</li><li>Presentable, well-groomed, and fluent in English &amp; Urdu.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Care Officer (Female)

Simple GRP

Job Title: Customer Care Representative Location: Johar Town- Full time on-site Permanent Job Working Hours: Monday to Friday, 2PM &ndash; 10:30PMAbout FleetoFleeto is a fast-growing, customer-centric company providing reliable and innovative transport and logistics solutions. We pride ourselves on delivering exceptional service and fostering a strong connection with our clients through every interaction.Key Responsibilities<ul><li>Manage the credit control function across a portfolio of international clients, primarily in the UK, Canada, and the USA.</li><li>Proactively monitor customer accounts and chase overdue payments via phone, email, and written correspondence.</li><li>Perform credit checks on new and existing clients using approved credit referencing tools.</li><li>Set and review credit limits in accordance with company policy and client risk profiles.</li><li>Resolve billing issues and disputes efficiently to ensure timely collections and maintain positive client relationships.</li><li>Maintain accurate and up-to-date records of communications, payment status, and credit terms.</li><li>Collaborate with internal teams including sales, operations, and legal to support collection efforts.</li><li>Prepare regular reports on aged debt, cash collection performance, and credit risk exposure for management review.</li><li>Recommend accounts for escalation, legal action, or write-off based on company policies.</li></ul>Requirements<ul><li>Minimum 3 years of experience in a credit control or accounts receivable role.</li><li>Previous experience working with clients in the UK, Canada, or the USA is required.</li><li>Excellent written and verbal communication skills in English&mdash;professional and confident communicator.</li><li>Strong understanding of credit risk, invoicing, and collection processes.</li><li>Proficient in MS Excel and accounting software (e.g., QuickBooks, Xero, or similar ERP systems).</li><li>High attention to detail, with strong organizational and time management skills.</li><li>Ability to work independently and handle sensitive client relationships with diplomacy and persistence.</li></ul>What we offer:<ul><li>Market Competitive Salary</li><li>Provident Fund</li><li>Healthcare</li><li>Gym Support</li><li>28 Paid Annual leaves</li><li>Yearly Increments</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Can you describe your experience with payment collection or handling overdue accounts?</li><li>How do you ensure clear and respectful communication when discussing sensitive financial matters with customers?</li><li>A customer says they already paid, but your system shows otherwise. What steps would you take?</li></ul>Work Location: In person

Customer Care Representative (UK Based Experience Required)

Call for Services

Job DescriptionWe are seeking a dynamic and results-driven International Sales Representative for our Propane Division.Key Responsibilities<ul><li>Manage inbound and outbound calls to address customer inquiries, complaints, and service requests.</li><li>Provide customers with accurate information about after-sales services and maintenance schedules.</li><li>Coordinate with the technical and sales teams to resolve client issues promptly.</li><li>Record and update all customer interactions in the CRM system with attention to detail.</li><li>Conduct follow-ups to ensure customer satisfaction and long-term retention</li></ul>Requirements<ul><li>Intermediate or Bachelor&rsquo;s degree.</li><li>Previous experience in customer service or call centers (preferred but not mandatory).</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities with a customer-first mindset.</li><li>Ability to multitask, stay organized, and manage workload efficiently.</li></ul>What We Offer<ul><li>Competitive salary: Rs. 30,000 &ndash; Rs. 50,000 per month.</li><li>A supportive and professional workplace environment.</li><li>Opportunities for career growth and skill development.</li><li>A chance to work closely with technical experts.</li></ul>Work Location: Johar Town, LahoreJob Type: Full-Time (Monday to Friday, 7 PM &ndash; 4 AM)Job Type: Full-timePay: From Rs30,000.00 per monthWork Location: In person

CUSTOMER CARE REPRESENTATIVE

Intech Sky Pvt Ltd

Job OverviewA leading USA-based packaging company is looking for talented and confident Customer Service Representatives to join our growing Pakistan office. This role requires strong English communication, professionalism, and the ability to handle international clients.Key Responsibilities<ul><li>Provide accurate product information and support</li><li>Process orders and follow up with customers</li><li>Maintain detailed and organized customer records</li><li>Coordinate with internal teams to ensure smooth operations</li><li>Deliver high-quality customer service and meet KPIs</li></ul>Eligibility Criteria<ul><li>Excellent English speaking and writing skills</li><li>Intermediate / Bachelor&rsquo;s degree required</li><li>Customer service or call center experience is a plus</li><li>Good computer &amp; typing skills</li><li>Comfortable working night shift (US hours)</li></ul>What We Offer<ul><li>Attractive salary + monthly incentives</li><li>Professional and supportive work environment</li><li>Paid training</li><li>Night shift allowance</li><li>Career growth in an international company</li><li>Weekly off ( Saturday Sunday )</li></ul>How to ApplySend your CV WhatsApp: 03266890239Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Packaging Customer Service Representative

AV Private Limited

Job post summaryDate posted: December 8, 2025Pay: 50,000.00 (PKR) - 80,000.00 (PKR) per monthJob description:Position Overview: We are looking for a Customer Support Representative who will serve as the primary point of contact for customers, ensuring timely and accurate responses to inquiries. The ideal candidate should have strong communication skills, a customer-focused mindset, and the ability to handle customer concerns with patience and professionalism.Key Responsibilities:<ul><li>Respond to customer queries via phone, email, chat, or social media.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Resolve customer issues efficiently and escalate complex cases to the relevant department.</li><li>Maintain customer records by updating information in the system.</li><li>Ensure a high level of customer satisfaction through effective communication and follow-ups.</li><li>Process orders, refunds, account updates, and service requests.</li><li>Meet performance targets including response time, quality standards, and customer satisfaction ratings.</li><li>Collaborate with the team to improve processes and enhance the customer experience.</li></ul>Requirements:<ul><li>Minimum education: Intermediate or Bachelor&rsquo;s degree preferred.</li><li>Prior experience in customer support (voice or non-voice) is a plus.</li><li>Strong verbal and written communication skills.</li><li>Good problem-solving and active listening abilities.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Support Representative (UK based)

Explore 806+ Customer care specialist in Lahore this December. Find roles across top companies and apply now to boost your career.