customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support executive Jobs in Lahore

customer support executive

customer care specialist

CHANGHONG RUBA

We are looking for a customer-oriented service representative. A customer service Officer, or CSO, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSOs are genuinely excited to help customers. They&rsquo;re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers&rsquo; shoes and advocate for them when necessary. Customer feedback is priceless, and these CSOs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don&rsquo;t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities&middot; Take customer calls for AFS Complaints lock and handle online queries, provide accurate, satisfactory answers to their queries and concernsDegree: BachelorExperience: Min 02 yearsGender: Female / MaleWork Remotely<ul><li>No</li></ul>Location: Johar Town, LahoreJob Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Customer Service: 1 year (Preferred)</li></ul>Work Location: In person

Customer Services Officer (CSO)

M&N Business

We are looking for a Customer Service Representative to manage customer inquiries, provide accurate information, and ensure a high level of customer satisfaction. The ideal candidate should have excellent communication skills and a problem-solving attitude.Key Responsibilities:<ul><li>Handle incoming calls, emails, and chat inquiries from customers.</li><li>Provide accurate information about products and services.</li><li>Resolve customer complaints in a timely and professional manner.</li><li>Maintain records of customer interactions and transactions.</li><li>Follow up with customers to ensure issue resolution.</li><li>Escalate complex issues to the relevant department when required.</li><li>Meet daily/weekly performance targets and KPIs.</li><li>Maintain a positive and professional attitude at all times.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or equivalent (preferred).</li><li>Proven experience as a CSR or in a similar role (call center experience is a plus).</li><li>Strong communication and interpersonal skills.</li><li>Good problem-solving and conflict-resolution abilities.</li><li>Basic computer knowledge (MS Office, CRM systems).</li><li>Ability to work in shifts (if required).</li></ul>Skills:<ul><li>Communication Skills</li><li>Active Listening</li><li>Customer Handling</li><li>Time Management</li><li>Teamwork</li></ul>Working Conditions:<ul><li>Office-based environment</li></ul>Pay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

CS Outsource

<div>
 
 
 Job Summary
 
 
 
 We are seeking a friendly, proactive, and customer-focused
 
 Customer Support Representative
 
 to join our team. The ideal candidate has excellent communication skills, a positive attitude, and the ability to resolve customer issues efficiently while ensuring an exceptional service experience.
 
 
 
 
 
 
 Job Overview
 
 
 
 A Customer Support Representative assists customers by answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction across phone, email, chat, and social media channels. They maintain accurate records, escalate complex cases when needed, and support continuous process improvement within the team.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Respond promptly and professionally to customer inquiries via phone, email, live chat, and social platforms.
 </li>
 <li>
 Provide accurate and clear information about products, services, policies, and procedures.
 </li>
 <li>
 Troubleshoot and resolve customer issues, escalating advanced or complex cases when necessary.
 </li>
 <li>
 Maintain detailed and accurate records of all customer interactions in the CRM system.
 </li>
 <li>
 Identify recurring issues and share feedback with internal teams for improvement.
 </li>
 <li>
 Follow up with customers to ensure complete resolution and satisfaction.
 </li>
 <li>
 Meet or exceed key performance metrics such as response time, resolution time, and customer satisfaction scores.
 </li>
 <li>
 Collaborate with team members and contribute to a positive, supportive work environment.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Qualifications
 
 
 <ul>
 <li>
 1&ndash;2 years of experience in customer service or customer support (preferred).
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Strong problem-solving abilities and attention to detail.
 </li>
 <li>
 Ability to manage multiple tasks in a fast-paced environment.
 </li>
 <li>
 Proficiency with computers, CRM platforms, ticketing systems, and support tools.
 </li>
 <li>
 Patience, empathy, and a customer-first mindset.
 </li>
 <li>
 Ability to work independently and effectively within a team.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 Opportunities for career development and skill enhancement.
 </li>
 <li>
 Supportive team culture and leadership.
 </li>
 <li>
 Exposure to modern tools and customer-centric systems.
 </li>
 <li>
 A role where your contribution directly improves customer experience.
 </li>
 </ul>
 
 
</div>

Customer Support Representative

Techionik Ltd

We are seeking a dedicated and detail-oriented Customer Support Representative to join our team. The ideal candidate will be responsible for assisting customers with their inquiries, resolving issues efficiently, and ensuring a smooth and positive customer experience. This role requires strong communication skills, patience, and a customer-first approach.Key Responsibilities<ul><li>Handle customer queries through phone, email, and chat in a professional and timely manner</li><li>Resolve customer complaints by identifying problems and providing effective solutions</li><li>Guide customers by providing accurate information about products and services</li><li>Maintain detailed records of customer interactions in the system</li><li>Follow up with customers to ensure complete resolution of issues</li><li>Escalate complex cases to the relevant departments when necessary</li><li>Collaborate with internal teams to improve customer experience</li><li>Meet assigned KPIs and service quality standards</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (preferred)</li><li>Prior experience in customer support or a related field is an advantage</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving and conflict-resolution abilities</li><li>Ability to multitask and work under pressure</li><li>Basic knowledge of CRM systems and MS Office</li><li>Customer-focused attitude with a professional approach</li></ul>Key Skills<ul><li>Effective Communication</li><li>Active Listening</li><li>Problem Solving</li><li>Time Management</li><li>Adaptability</li><li>Team Collaboration</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Learning and career growth opportunities</li></ul>Job Type: Full-timePay: Up to Rs20,000.00 per monthWork Location: In person

365 Care Group Private Limited

We&rsquo;re looking for a Customer Support Representative to join our growing team in Lahore (Gulberg 3). In this role, you&rsquo;ll handle inbound and outbound calls and provide exceptional technical and customer support to clients based in the UK and Ireland.If you&rsquo;re passionate about helping people, confident in communication, and eager to grow your career in a professional environment, this is the opportunity for you!Key Responsibilities<ul><li>Respond promptly and professionally to customer inquiries via calls and chat.</li><li>Handle inbound and outbound calls to assist customers and provide timely solutions.</li><li>Maintain up-to-date knowledge of products and services to resolve issues efficiently.</li><li>Record and update customer information accurately in the system.</li><li>Meet performance goals and comply with company policies.</li></ul>Requirements<ul><li>Excellent verbal and written English communication skills.</li><li>0&ndash;1 year of experience in a customer service or call center role (fresh graduates encouraged to apply).</li><li>Confident in using computers, CRM systems, and software tools.</li><li>Ability to multitask and thrive in a fast-paced environment.</li><li>Flexible to work in rotational shifts.</li><li>Bachelor&rsquo;s degree preferred.</li></ul>What We Offer<ul><li>Opportunity to gain international exposure</li><li>Career growth and professional development opportunities.</li><li>Supportive and friendly team environment.</li></ul>Apply today and become part of a dynamic, fast-growing team delivering world-class customer experiences!Pay: Rs40,000.00 - Rs50,000.00 per hourWork Location: In person

AV Private Limited

Job Summary: We are looking for a dedicated and customer-focused Customer Service Representative (CSR) to handle customer inquiries, provide accurate information, and ensure a high level of customer satisfaction. The ideal candidate should have excellent communication skills and a problem-solving attitude.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls professionally</li><li>Respond to customer inquiries via phone, email, or chat</li><li>Provide accurate information about products and services</li><li>Resolve customer complaints efficiently and timely</li><li>Maintain records of customer interactions and transactions</li><li>Follow up with customers to ensure issue resolution</li><li>Achieve daily and monthly performance targets</li><li>Collaborate with team members and other departments</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred</li><li>Strong communication and interpersonal skills</li><li>Good command of English (spoken and written)</li><li>Basic computer knowledge (MS Office, CRM systems)</li><li>Ability to work in a fast-paced environment</li><li>Willingness to work in shifts (if required)</li></ul>Preferred Skills:<ul><li>Previous experience in call center or customer support</li><li>Strong problem-solving abilities</li><li>Active listening and patience</li></ul>Salary &amp; Benefits:<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Services Representative

Book Me Tickets(SMC-Pvt) Ltd.

Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The CSR will be responsible for handling customer inquiries, resolving issues, and delivering exceptional service to ensure a positive customer experience.Key Working Requirement (Important): This role operates on a rotational shift basis. Candidates must be comfortable working evening and night shifts, as morning shift availability may be limited depending on operational requirements.Responsibilities:<ul><li>Handle inbound customer inquiries via phone, email, and chat in a timely and professional manner.</li><li>Provide accurate information about products/services, pricing, and promotions.</li><li>Assist customers with order placement, tracking, and returns.</li><li>Resolve customer complaints and issues promptly, aiming for first-contact resolution.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Identify opportunities to upsell or cross-sell products/services.</li></ul>Requirements:<ul><li>Prior experience in customer service or a related field is preferred; however, fresh graduates / freshers are encouraged to apply.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and decision-making abilities.</li></ul>Location: NASTP Institute cantt abid majeed road, LahoreWork Location: In person

Customer Care Representative - Urgent Hiring (Entry Level)

Explore 675+ Customer care specialist in Lahore this May. Find roles across top companies and apply now to boost your career.

675 customer care specialist jobs In Lahore

Customer Services Officer (CSO)

CSR

Customer Support Representative

Customer Support Representative

Customer Support Representative

Customer Services Representative

Customer Care Representative - Urgent Hiring (Entry Level)