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Mindbridge

<div>
 
 
 Who We Are
 
 
 
 We are Pakistan's largest English language-based outsourcing company and specialize in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, and a comprehensive financial platform, we ensure client satisfaction and continue solidifying ourselves as our country's industry leader. At Mind Bridge, we continue to pride ourselves on our process efficiencies and quality-conscious philosophy. which have led to a continuous and growing engagement with industry-leading enterprises across the globe.
 
 
 
 
 
 
 The Job
 
 
 
 As Customer Experience Specialist you will act as a liaison, provide product/services information, answer questions on chat or email, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
 
 
 
 
 
 
 Get Hired Faster &ndash; Walk-In Interviews Open Now!
 
 
 
 Looking to kickstart your career without the wait? We&rsquo;ve got you covered!
 
 
 For the
 
 quickest response
 
 and a
 
 fast-track hiring process
 
 , visit our office for
 
 walk-in interviews
 
 . Just bring your:
 
 <ul>
 <li>
 
 Original CNIC
 
 </li>
 <li>
 
 Updated CV
 
 </li>
 </ul>
 
 ⏰
 
 When:
 
 Monday to Saturday, 11:00 AM - 6:00 PM
 
 
 📍
 
 Where:
 
 Mindbridge Center, 7 Kashmir Road, Opposite LDA Plaza, Lahore.
 
 
 Don&rsquo;t miss this chance to secure your dream job quickly! Walk in and walk out with an offer!
 
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 Highest salary package for Non-Voice Customer Support: up to
 
 PKR 150,000
 
 </li>
 <li>
 No sales or monthly targets
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 On job training
 </li>
 <li>
 State-of-the-art infrastructure
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Employee engagement &amp; appreciation programs
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage incoming chats/emails
 </li>
 <li>
 Identify and assess customers&rsquo; needs to achieve satisfaction
 </li>
 <li>
 Build sustainable relationships and trust with customer accounts through open and interactive communication
 </li>
 <li>
 Provide accurate, valid and complete information by using the right methods/tools
 </li>
 <li>
 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
 </li>
 <li>
 Follow communication procedures, guidelines and policies
 </li>
 <li>
 Take the extra mile to engage customers
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 A-Levels/Intermediate
 </li>
 <li>
 Natural instinct to empathize with users
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Native or bilingual spoken and written English skills
 </li>
 <li>
 Detail-oriented
 </li>
 </ul>
 
 
 
 
 
 We pride ourselves on being an equal opportunity employer, dedicated to fostering diversity and inclusion.
 
 
 
 
</div>

Customer Experience Specialist (Non Voice)

My Digital People

As a Customer Support Representative, you will be the first point of contact for our customers, providing friendly, professional, and efficient support via phone, email, and live chat. Your role will be crucial in ensuring customer satisfaction, resolving queries, and maintaining our high service standards.Key Responsibilities:<ul><li>Responsible for outbound calling in response of queries or issues registered by customers/clients.</li><li>Handle customer inquiries via phone, email, and live chat.</li><li>Provide accurate and helpful information regarding products, services, and policies.</li><li>Resolve customer issues efficiently and professionally, ensuring a positive experience.</li><li>Escalate complex queries to the appropriate department when necessary.</li><li>Maintain detailed and accurate records of customer interactions.</li><li>Follow company guidelines and procedures to ensure consistency in customer service.</li><li>Identify and report trends in customer feedback to improve service quality.</li></ul>Requirements:<ul><li>British accent required for clear and professional communication.</li><li>Previous experience in customer service, call centres, or a related field is preferred.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving abilities and a customer-first attitude.</li><li>Ability to handle multiple tasks in a fast-paced environment.</li><li>Proficiency with customer support software and CRM systems is a plus.</li><li>Willingness to work Onsite UK hours from 12:30pm to 09:30pm</li></ul>Benefits:<ul><li>Competitive salary with annual incentives.</li><li>Work Life Balance.</li><li>A positive and supportive work environment.</li></ul>Female applicants with relevant experience are encouraged to apply.Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthWork Location: In person

Customer Support Representative - Female

Tusols Pvt Ltd

Location: College Road, Township Shift Timing: 7:00 PM &ndash; 5:00 AM Working Days: Monday to SaturdayAbout UsUltimate Solutions is a well-established Business Process Outsourcing (BPO) company operating since 2013. We provide high-quality customer service solutions to international clients across multiple industries, with a strong focus on customer satisfaction and service excellence.Position OverviewWe are seeking responsible, professional, and reliable Customer Service Representatives for international phone, email, and live chat support projects. Prior experience in international customer service campaigns is an advantage but not mandatory.Key Requirements<ul><li>Fluency in English with a neutral or American accent</li><li>Excellent English writing skills with proper grammar and punctuation</li><li>Typing speed of 35 WPM or higher</li><li>Strong problem-solving and customer-handling skills</li><li>Ability to empathize with customers and provide appropriate resolutions</li><li>Willingness to work on-site during night shifts</li><li>Dependable, punctual, and consistent work ethic</li></ul>This is a strictly on-site position. Remote work is not available.Compensation &amp; Benefits<ul><li>Market-competitive salary</li><li>Performance-based bonuses (yearly) tied to individual results</li><li>Consistency and loyalty bonuses, rewarding long-term commitment</li><li>Punctuality bonus</li><li>On-time salary payments</li><li>Daily dinner provided</li><li>Comfortable office environment with a dedicated break room</li><li>Supportive and professional workplace culture with minimal micromanagement</li><li>Long-term growth opportunities within the organization</li><li>Exposure to international clients and global service standards</li><li>Opprtunity to build a strong and stable career in customer service</li></ul>How to ApplyApply through Indeed. Shortlisted candidates will be contacted. Selected candidates will be invited for an in-person interview.Ultimate Solutions is an equal opportunity employer. All hiring decisions are based on merit, performance, and capability.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Are you able to speak English fluently? </li><li>Where are you located in Lahore? </li><li>This is not a remote job. Would you be able to commute to and from our office in Township college road, Lahore?</li><li>Are you able to work from the office in the night hours (7 PM - 5 AM)?</li></ul>Work Location: In person

Customer Support Representative

Abacus Outsourcing

We are looking for enthusiastic, customer-focused professionals to join our team as Customer Support Executive. In this role, you will play a key part in delivering exceptional customer experiences by handling inquiries, resolving concerns, and supporting customers across multiple communication channels, including voice, email, and chat.Key Responsibilities:<ul><li>Respond to customer queries promptly and professionally through calls, emails, and chat.</li><li>Resolve customer issues efficiently while ensuring high levels of satisfaction.</li><li>Provide support related to digital banking services, including online transactions, account access, and basic troubleshooting.</li><li>Accurately record customer interactions, concerns, and resolutions in internal systems.</li><li>Collaborate with internal teams to enhance service quality and improve the overall customer experience.</li><li>Maintain compliance with company policies, data security standards, and service guidelines.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills.</li><li>Willingness to work in rotational shifts.</li><li>Strong problem-solving skills with a customer-first mindset.</li><li>Prior experience in customer support or digital banking is an added advantage.</li><li>Freshers with good communication skills and a willingness to learn are welcome to apply.</li></ul>What We Offer:<ul><li>Attractive salary package of up to 70,000 per month.</li><li>Performance-based incentives and rewards.</li><li>Clear career growth opportunities and ongoing professional development.</li><li>A supportive, collaborative, and dynamic work environment.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Support Executive( Fin-Tech)

Potato Logics

Job Title: Customer Support RepresentativeJob Summary: Seeking a friendly and efficient Customer Support Representative to assist customers via phone, email, and chat. Responsibilities include resolving inquiries, troubleshooting issues, and ensuring customer satisfaction.Responsibilities:<ul><li>Respond to customer inquiries promptly and courteously</li><li>Provide accurate information and assistance</li><li>Handle complaints professionally and escalate as needed</li><li>Document interactions and maintain records</li><li>Stay updated on product features and policies</li></ul>Qualifications:<ul><li>Previous customer service experience preferred</li><li>Strong communication and problem-solving skills</li><li>Familiarity with CRM systems</li><li>Empathetic and customer-focused attitude</li></ul>Join our team and help us provide exceptional service to our customers. Submit your resume today.Location: Johar town, LahoreSalary package: Market competitiveEmail: hratpotato@gmail.comMale &amp; female both can apply Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support

Streamline

We&rsquo;re Hiring &ndash; Skin Expert / Skin SpecialistSunuba Salon &amp; Spa is seeking an experienced and knowledgeable Skin Expert / Skin Specialist to join our team.Location: Gulberg, Lahore Job Type: Full-timeKey Responsibilities:<ul><li>Provide professional skin consultations and customized treatments</li><li>Perform Hydra facials, skin therapies, and advanced skin procedures</li><li>Analyze skin types and recommend suitable products and treatments</li><li>Ensure proper hygiene, safety, and sanitation standards</li><li>Educate clients on skincare routines and post-treatment care</li><li>Stay updated with the latest skincare techniques and trends</li><li>Maintain treatment records and client histories</li></ul>Requirements:<ul><li>Proven experience as a Skin Expert or Skin Specialist</li><li>Certification or diploma in cosmetology, dermatology, or skincare</li><li>Strong knowledge of skin types, conditions, and treatments</li><li>Excellent client communication and consultation skills</li><li>Professional appearance and customer-focused attitude</li></ul>What We Offer:<ul><li>Competitive salary and incentives</li><li>Professional and supportive work environment</li><li>Growth and training opportunities</li></ul>To Apply: Please share your CV at whatsapp: 0304-1562913Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience of HydraFacial at salon?</li></ul>Work Location: In person

Skin Expert / Specialist

Tibbi Pvt LTD

Job DescriptionPosition: Sales SpecialistIndustry: Skin CareAbout the CompanyToo Real is a premium skincare brand specializing in high-quality products including moisturizers, serums, and sun protection solutions. We are committed to delivering effective, safe, and innovative skincare products to our customers.Role OverviewWe are seeking a results-driven and experienced Sales Specialists with a strong background in the skincare or cosmetic industry. The ideal candidate will be responsible for driving sales growth, expanding market reach, and building long-term relationships with key clients.Key Responsibilities<ul><li>Execute sales strategies to achieve assigned revenue and growth targets</li><li>Promote and sell Too Real skincare products to distributors, retailers, salons, dermatology clinics, and pharmacies</li><li>Develop and maintain strong professional relationships with existing and prospective clients</li><li>Identify new business opportunities and expand market penetration</li><li>Conduct product presentations and provide accurate product knowledge to clients</li><li>Monitor market trends, competitor activities, and customer feedback</li><li>Prepare regular sales reports and forecasts for management review</li><li>Coordinate with marketing and operations teams to support product launches and promotional activities</li><li>Ensure timely order processing, collections, and follow-ups</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred)</li><li>Minimum 2&ndash;4 years of proven sales experience in the skincare, cosmetic, or personal care industry</li><li>Strong understanding of skincare products and market dynamics</li><li>Excellent communication, negotiation, and interpersonal skills</li><li>Ability to work independently and manage multiple accounts</li><li>Proficiency in MS Office and basic sales reporting tools</li></ul>Key Competencies<ul><li>Results-oriented and target-driven mindset</li><li>Strong relationship management skills</li><li>Professional presentation and communication abilities</li><li>Strategic thinking with attention to detail</li></ul>Location<ul><li>Lahore - Garden Town</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary with performance-based incentives</li><li>Travel and other allowances as per company policy</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>what is your last/current salary ?</li><li>what is your salary expectations?</li><li>How soon you can join us ?</li><li>Do you have experienced in Skin- care brands or related field ?</li></ul>Experience:<ul><li>sales Specialist : 4 years (Preferred)</li></ul>Work Location: In person

Senior Sales Manager

Explore 761+ Customer care specialist in Lahore this January. Find roles across top companies and apply now to boost your career.