customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

customer support executive Jobs in Lahore

customer support executive

customer care specialist

ibex. Pakistan

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 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist worldwide financial-services leading client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers and banking flavor but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 Qualifications
 
 
 
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 O Levels/Matriculation or above
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 Excellent Written and Verbal English communication
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 Proficiency with MS Office (Particularly MS Excel and MS Word)
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 Banking Experience preferred
 
 
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 </ul>
 
 Responsibilities
 
 
 
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 Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client
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 Assist customers with their items purchased through ecommerce website
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 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
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 Providing alternatives to products/items, which are not available on the ecommerce website
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 Follow standard processes and procedures when it comes to providing the resolution
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 Staying up to date with latest updates on system information, process changes and future updates
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 </ul>
</div>

Customer Services Specialist

Inteliqo

<div>
 
 
 About the Company
 
 
 
 We are seeking an experienced, motivated and customer-focused Senior Customer Experience Specialist to join our dynamic team. The ideal candidate will be responsible for delivering exceptional service to our customers, addressing inquiries, resolving issues, and promoting a positive brand image. Your primary goal will be to ensure a seamless customer experience and contribute to customer satisfaction and loyalty.
 
 
 
 
 
 
 About the Role
 
 
 
 The Customer Experience Specialist will play a crucial role in ensuring customer satisfaction through effective communication and problem-solving skills.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
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 Identify and assess customers' needs to achieve satisfaction.
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 Provide accurate, valid, and complete information to customers using appropriate methods and tools.
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 Handle customer complaints and provide effective solutions or alternatives within the stipulated time frame.
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 Maintain in-depth knowledge of our products and services to answer customer questions and promote additional features or offers.
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 Document interactions and maintain accurate records in the customer service database.
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 Collaborate with other departments to stay informed about product updates, promotions, and other relevant information.
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 Gather feedback from customers and share insights with the management team to improve service quality.
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 Participate in training and development programs to enhance customer service skills and product knowledge.
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 Meet or exceed individual and team performance targets and KPIs.
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 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
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 High school diploma or equivalent; a degree in a relevant field is a plus.
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 Proven experience in a customer service role or similar position.
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 Strong communication skills, both verbal and written.
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 Excellent problem-solving abilities and an aptitude for handling difficult situations calmly.
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 Proficiency in using customer service software and CRMS
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 Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
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 A friendly and positive attitude with a passion for helping others.
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 Flexibility to work varying shifts, including evenings and weekends, as needed.
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 At least 3+ year of experience working in the international campaigns.
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 <ul>
 <li>
 Strong communication skills
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 Problem-solving abilities
 </li>
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 Proficiency in customer service software
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 Ability to multitask and manage time effectively
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills
 
 
 <ul>
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 Experience in a customer service/success/support role
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 Knowledge of CRMs
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 </ul>
 
 
 
 
 
 Work hours
 
 
 
 EST timings (Night) (On-site)
 
 
 
 
 
 
 Equal Opportunity Statement
 
 
 
 We are committed to diversity and inclusiveness in our hiring practices.
 
 
 
 
 
 
 How to Apply
 
 
 
 If you are enthusiastic about providing excellent customer service and thrive in a fast-paced environment, we would love to hear from you! Please submit your resume.
 
</div>

Customer Experience Specialist

BP COMMUNICATIONS (SMC-PRIVATE) LIMITED

Job TitleCustomer Service Representative (In-Person &ndash; Lahore)CompanyBP CommunicationsLocationGarden Town, Lahore (On-site)BP Communications is hiring a Customer Service Representative to join our growing team in Lahore. This role is ideal for both experienced candidates (UK/USA customers) and fresh graduates with strong English communication skills and a customer-focused mindset.The selected candidate will serve as the primary point of contact for customers, assisting with inquiries, resolving concerns, and ensuring a positive customer experience.Key Responsibilities<ul><li>Handle customer queries via calls and emails professionally</li><li>Understand customer concerns and provide accurate solutions</li><li>Record and update customer interactions in CRM systems</li><li>Follow up on pending or escalated cases until resolution</li><li>Coordinate with internal teams to resolve issues</li><li>Share customer feedback to improve service quality</li><li>Maintain product and service knowledge</li></ul>Requirements<ul><li>Fresh graduates are encouraged to apply</li><li>1&ndash;2 years of customer support or call center experience preferred</li><li>Fluent in spoken and written English</li><li>Strong communication and problem-solving skills</li><li>Basic computer knowledge</li><li>Ability to manage multiple conversations</li><li>Positive attitude and willingness to learn</li></ul>Salary &amp; Benefits<ul><li>Competitive salary package</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li><li>Training and development support</li><li>Free daily lunch</li></ul>ScheduleMonday to Friday (Weekends off)Working Hours:<ul><li>Summer: 1:00 PM &ndash; 10:00 PM</li><li>Winter: 2:00 PM &ndash; 11:00 PM</li></ul>Work LocationOn-site &ndash; Garden Town, LahoreJob Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Service Representative

Techionik Ltd

We are seeking a dedicated and detail-oriented Customer Support Representative to join our team. The ideal candidate will be responsible for assisting customers with their inquiries, resolving issues efficiently, and ensuring a smooth and positive customer experience. This role requires strong communication skills, patience, and a customer-first approach.Key Responsibilities<ul><li>Handle customer queries through phone, email, and chat in a professional and timely manner</li><li>Resolve customer complaints by identifying problems and providing effective solutions</li><li>Guide customers by providing accurate information about products and services</li><li>Maintain detailed records of customer interactions in the system</li><li>Follow up with customers to ensure complete resolution of issues</li><li>Escalate complex cases to the relevant departments when necessary</li><li>Collaborate with internal teams to improve customer experience</li><li>Meet assigned KPIs and service quality standards</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (preferred)</li><li>Prior experience in customer support or a related field is an advantage</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving and conflict-resolution abilities</li><li>Ability to multitask and work under pressure</li><li>Basic knowledge of CRM systems and MS Office</li><li>Customer-focused attitude with a professional approach</li></ul>Key Skills<ul><li>Effective Communication</li><li>Active Listening</li><li>Problem Solving</li><li>Time Management</li><li>Adaptability</li><li>Team Collaboration</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Learning and career growth opportunities</li></ul>Job Type: Full-timePay: Up to Rs20,000.00 per monthWork Location: In person

Customer Support Representative

Smart World BPO

Job Title: Customer Service / Customer Support RepresentativeLocation: LahoreEmployment Type: Full-TimeSalary: Rs100,000.00 - Rs120,000.00 per monthJob Description: Customer + Calling Service Representative,Applying candidate must be from Lahore.Exceptional communication skills which must lead to customer satisfaction and subsequently a high conversion percentage.The candidate MUST have an English accent that is either neutral or native to the USA.Customer service representatives are trained to handle a wide range of issues, such as product inquiries, technical problems, billing discrepancies, and more. The focus is on efficiently and satisfactorily resolving these problems.Customer service representatives are often trained to handle difficult or upset customers with patience and professionalism. This might involve de-escalation techniques and finding solutions that satisfy the customer.Cold calling is a sales and marketing technique in which a salesperson or representative makes unsolicited phone calls to potential customers or clients who have not expressed prior interest in the product or service being offered. The goal of cold calling is to initiate a conversation, build rapport, and ultimately persuade the prospect to take a desired action, such as making a purchase, scheduling a meeting, or signing up for a service.Attention to Detail and organizationMust be good at understanding diverse accent range.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Building lasting relationships with clients and other call center team members based on trust and reliability.Experience: Customer Service: 2 years (Preferred)Lahore: Reliably commute or planning to relocate before starting work (Preferred)Job Type: Contract Contract length: 12 monthsPay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

AV Private Limited

Job Summary: We are looking for a dedicated and customer-focused Customer Service Representative (CSR) to handle customer inquiries, provide accurate information, and ensure a high level of customer satisfaction. The ideal candidate should have excellent communication skills and a problem-solving attitude.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls professionally</li><li>Respond to customer inquiries via phone, email, or chat</li><li>Provide accurate information about products and services</li><li>Resolve customer complaints efficiently and timely</li><li>Maintain records of customer interactions and transactions</li><li>Follow up with customers to ensure issue resolution</li><li>Achieve daily and monthly performance targets</li><li>Collaborate with team members and other departments</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred</li><li>Strong communication and interpersonal skills</li><li>Good command of English (spoken and written)</li><li>Basic computer knowledge (MS Office, CRM systems)</li><li>Ability to work in a fast-paced environment</li><li>Willingness to work in shifts (if required)</li></ul>Preferred Skills:<ul><li>Previous experience in call center or customer support</li><li>Strong problem-solving abilities</li><li>Active listening and patience</li></ul>Salary &amp; Benefits:<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Services Representative

Book Me Tickets(SMC-Pvt) Ltd.

Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The CSR will be responsible for handling customer inquiries, resolving issues, and delivering exceptional service to ensure a positive customer experience.Key Working Requirement (Important): This role operates on a rotational shift basis. Candidates must be comfortable working evening and night shifts, as morning shift availability may be limited depending on operational requirements.Responsibilities:<ul><li>Handle inbound customer inquiries via phone, email, and chat in a timely and professional manner.</li><li>Provide accurate information about products/services, pricing, and promotions.</li><li>Assist customers with order placement, tracking, and returns.</li><li>Resolve customer complaints and issues promptly, aiming for first-contact resolution.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Identify opportunities to upsell or cross-sell products/services.</li></ul>Requirements:<ul><li>Prior experience in customer service or a related field is preferred; however, fresh graduates / freshers are encouraged to apply.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and decision-making abilities.</li></ul>Location: NASTP Institute cantt abid majeed road, LahoreWork Location: In person

Customer Care Representative - Urgent Hiring (Entry Level)

Explore 820+ Customer care specialist in Lahore this April. Find roles across top companies and apply now to boost your career.

820 customer care specialist jobs In Lahore

Customer Services Specialist

Customer Experience Specialist

Customer Service Representative

Customer Support Representative

Customer Support Representative

Customer Services Representative

Customer Care Representative - Urgent Hiring (Entry Level)