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customer collaboration specialist

Mondelēz International

<div><div>Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Possible.
You will improve value and service to your customers and improve supply chain efficiency. In addition, you will use internal and customer data to optimize plans and to support joint initiatives with strategic customers.
How you will contribute
You will:<ul><li>
Be the single point of contact for your customer portfolio</li><li>
Manage escalations for complaints and disputes, and handle and resolve issues to ensure maximum customer satisfaction</li><li>
Help achieve business and commercial objectives by achieving customer service targets, supporting the improvement agenda (internal process and external customer) and developing collaborative relationships cross-functionally and with customers</li><li>
Work with the order fulfilment team to report on KPIs, including root-cause analysis and improvement initiatives</li><li>
Use customer data to monitor on-shelf availability, depot-to-store service, stock holding and promotional sales. Use this information to drive decision making internally and with the customer in ways that maximize service levels and sales</li></ul>
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:<ul><li>
Experience in CS&amp;L and with customers</li><li>
Experience in fast-moving consumer goods or consumer packaged goods company</li><li>
Strong analytical and problem solving skills</li><li>
SAP knowledge and expertise in MS Office</li><li>
Customer orientation, strong influencing and communication skills</li><li>
Strong focus on delivering productivities, service and KPIs</li><li>
Team player, accountable, proactive thinking, flexibility</li></ul>
More about this role
What you need to know about this position:
What extra ingredients you will bring:
Education / Certifications: Bachelor's Degree in relevant fields
Job specific requirements:
Travel requirements:
Work schedule:
Relocation Support Available?
No Relocation support available
Business Unit Summary<div>
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!</div><div></div><div>
Our people make all the difference in our succes</div>
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
Regular
Customer Collaboration (CLD)
Customer Service &amp; Logistics</div></div>

Customer Collaboration Specialist

Aktif Bank

<div>
 
 
 Job Description (English)
 
 
 
 
 
 
 We are looking for a Next Generation Banking Assistant Specialist/Specialist to join our innovative and dynamic banking team, aiming to provide the best banking experience to our customers. In this role, you will play a crucial part in completing 3rd party firm&rsquo;s API integrations, improving API for the business perspective, offering a wide range of financial products and services, planning and execution of Open Banking projects, enhancing smooth customer experience, and contributing to the growth of our company.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Contributes and shapes Open Banking, Baas(Banking As a Service), and API Banking strategies and roadmaps, plans the associated activities, and ensures coordination within the Bank.
 </li>
 <li>
 Monitors global and local developments in Open Banking and regulatory changes, contributes to the strategy, and collaborates with relevant teams to project-manage and complete initiatives.
 </li>
 <li>
 Collaborates with product owners and relevant departments to implement new products/services aligned with Open Banking, Baas(Banking As a Service), and API Banking business models and customer needs.
 </li>
 <li>
 Evaluates collaboration opportunities with relevant business units to promote API Banking adoption and create revenue models, ensuring coordination and governance in integrations.
 </li>
 <li>
 API of Bank design and content management for business perspective, coordinates with business units and technical teams for content updates and establishes new partnerships
 </li>
 <li>
 Dissemination of strategies and projects by following new regulations in financial services, business models of new digital technologies, global/local markets.
 </li>
 <li>
 Manages the contract and legislation processes with the company to be cooperated with
 </li>
 </ul>
 
 
 Qualifications:
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field.
 </li>
 <li>
 Extensive knowledge of Open Banking trends, global and local markets, and regulatory developments.
 </li>
 <li>
 Strong project management and coordination skills.
 </li>
 <li>
 Excellent collaboration and communication skills.
 </li>
 <li>
 Possesses a minimum of 2 years of experience in the banking or finance sector.
 </li>
 <li>
 Team-player attitude with a willingness to contribute to team goals.
 </li>
 <li>
 Customer-focused mindset with the ability to handle challenging situations.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?:
 
 
 <ul>
 <li>
 Opportunity to drive Open Banking initiatives and contribute to the bank's digital transformation.
 </li>
 <li>
 Collaborative and innovative work environment.
 </li>
 <li>
 Continuous training and career development opportunities.
 </li>
 </ul>
 
 
</div>

Next Generation Banking Assistant Specialist / Specialist

BASF

<div><div><div>Location: Ataşehir
JG: 4</div></div><div><div><h2 class="jobSectionHeader">
ABOUT US</h2></div><div>
The Digitalization Specialist roles entail supporting Sales with retaining and expanding business with all existing customers and support business growth plan by professional Refinity and Digitalization initiatives. Together with ensuring high technical customer service level accordant to business and customer needs (incl. trainings to support of customer Digitalization initiatives) by driving all digitalization current and future tools inline with the Regional strategy of the Export Hub &ndash; EMEA.</div></div><div><div><h2 class="jobSectionHeader">
Qualification</h2></div><div><ul><li>
Degree (e.g. Bachelor) in Computer science / information technology / coatings technology</li><li>
Ability to work autonomous and responsibly according to main tasks and objectives</li><li>
Data analysis and digital strategy</li><li>
Experience working with similar systems in a similar business environment</li><li>
Excellent level of IT users skills</li><li>
Excellent knowledge of Microsoft Office i.e. PowerPoint, Excel, Outlook</li><li>
Good understanding of AI tools</li><li>
Turkish &ndash; fluent in reading, speaking and writing</li><li>
English &ndash; fluent in reading, speaking and writing</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Responsibilities</h2></div><div><ul><li>
Ensure color and reporting software &amp; hardware functions are being promoted and implemented effectively, utilizing all benefits our ECR solutions can bring to the customer (Inventory, Reporting, Costing, Efficiency, etc)</li><li>
Support the go to market approach of Region Export EMEA by giving input to the Technical Manager, Marketing and Sales on pricing, communication and selling arguments.</li><li>
Monitor and ensure, all digitalization obligations with importers, partners and customers in Region Export EMEA (contractual or non-contractual) are fulfilled professionally</li><li>
Review and develop digitalization skillset of Distributors and Customers in collaboration with Technical Management and Business Development Managers.</li><li>
Drive concept, development and implementation of new tools in the Export Region.</li><li>
Monitor competitors&rsquo; digitalization tools implemented in the Region and relay competitors activity to Technical Management and Sales, Marketing Management.</li></ul></div></div></div>

Digitalization Specialist - Export Hub, East

GE HealthCare

<div><h1 class="jobSectionHeader">Job Description Summary</h1>
Service Delivery Specialist is responsible for driving service delivery, execution, dispatching and master planning processes to ensure customer satisfaction, problem resolution and operation excellence across Turkey. Responsible for managing daily service operation with dispatching field engineers to customer.<h1 class="jobSectionHeader">
Job Description</h1>
Roles and Responsibilities<ul><li>
Ensuring ongoing customer satisfaction by efficient planning of field operations and timely resolution of customer issues</li><li>
Manage daily service dynamic operation</li><li>
Driving operational excellence on the service delivery processes under responsibility</li><li>
Dispatching field team members to the corrective service requests with most efficient and smart planning option, considering engineering proficiency and geographical circumstances.</li><li>
Master planning and follow up of Preventive Maintenance (PM), Field Modification Instruction (FMI), Installation, Option &amp; Upgrades (O&amp;U), helium refill operations</li><li>
Monitoring and closely following up down systems and hot issues until resolution and customer satisfaction</li><li>
Driving data analysis and business case development for key projects</li><li>
Developing productivity initiatives/projects to reduce cost, improve efficiency, eliminate manual work and increase speed of service</li><li>
Achieving Key Performance Indicators (KPIs) and ensuring compliance with Standard Operating Procedures (SOP&rsquo;s) on a daily basis</li></ul>
Required Qualifications<ul><li>
Bachelor&rsquo;s Degree from related university</li><li>
Experience or familiarity with process management and/or continuous improvement</li><li>
Strong analytical and quantitative skills</li><li>
Experience on statistical and/or data management tools</li><li>
Proven ability to meet deadlines in a fast-paced changing environment</li><li>
Excellent planning, prioritization and organizational skills</li><li>
Excellent interpersonal and verbal &amp; written communication skills</li><li>
Demonstrated collaboration, negotiation and conflict resolution skills</li><li>
Analytical, problem solving &amp; root-cause analysis skills</li></ul>
Desired
<ul><li>Process Management</li><li>
Customer Service</li><li>
Communication skills</li><li>
Negotiation skills</li><li>
Planning skills</li></ul>
Characteristics<ul><li>
Strong oral and written communication skills. Ability to document, plan, market, and execute programs.</li></ul><h3 class="jobSectionHeader">
&ldquo;Bu başvuru kapsamında, 4857 sayılı İş Kanunu&rsquo;nun 30. maddesi ve ilgili mevzuat uyarınca engelli bireylere y&ouml;nelik istihdam y&uuml;k&uuml;ml&uuml;l&uuml;klerini karşılayan adaylar da değerlendirilecektir.&rdquo;</h3><h3 class="jobSectionHeader">
&ldquo;As part of this application, candidates who meet the employment obligations for individuals with disabilities under Article 30 of the Turkish Labor Law (Law No. 4857) and related regulations will also be considered.&rdquo;</h3><h2 class="jobSectionHeader"> 
About us</h2>
GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you&rsquo;d expect from an organization with global strength and scale, and you&rsquo;ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare - Creating a world where healthcare has no limits
#LI-YH1<h1 class="jobSectionHeader">
Additional Information</h1><div><div><div><div><div><div><div>
Relocation Assistance Provided: No</div></div></div></div></div></div></div></div>

Service Delivery Speacialist

Bomensoft

Job Description: Global Sales and Business Development SpecialistPosition: Global Sales and Business Development Specialist Company: Bomensoft Location: Turkey / Remote Option AvailableJob Summary:We are seeking a Global Sales and Business Development Specialist to support Bomensoft&rsquo;s global market expansion, nurture new customer relationships, and develop strategic partnerships. This role involves identifying business opportunities, contributing to international sales growth, and enhancing our presence in key markets worldwide.Key Responsibilities:<ul><li>Build and maintain relationships with clients across global markets, enhancing Bomensoft&rsquo;s international presence</li><li>Identify, evaluate, and engage in new business opportunities in line with our sales and growth strategies</li><li>Conduct market research and competitor analysis to optimize sales approaches and strategies</li><li>Propose solutions tailored to client needs, ensuring customer satisfaction and retention</li><li>Generate detailed sales and business development reports for strategic planning</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in a related field</li><li>Minimum of 3 years of experience in international sales and business development</li><li>Proficiency in English; additional languages are highly valued</li><li>Strong communication and negotiation skills with a solution-driven mindset</li><li>Goal-oriented, proactive, and able to work independently</li></ul>Job Types: Full-time, Contract

Global Sales and Business Development Specialist

Roka Groups

Client &amp; Account Specialist Location: Istanbul | Company: Roka GroupsPortuguese, Spanish, Malay, Indonesian, Vietnamese, Japanese or KoreanJob Description: As a Sales &amp; Client Engagement Specialist, your responsibilities will include: Managing inbound and outbound calls (conversion and retention-focused call center) Guiding clients through account opening, usage, and closure in a clear and professional manner Supporting customers during the investment process and ensuring compliance with legal regulations Building and maintaining long-term relationships with international clients Responding to inquiries via phone, email, or live chat Ensuring a high level of customer satisfaction with accurate and timely support Monitoring client accounts and keeping customer data up to dateWhat We Offer: Competitive USD-based salary + monthly performance bonuses A professional, international, and dynamic work environment Full training and continuous learning opportunities Clear career growth and advancement pathsWho can apply:fluent in Portuguese, Spanish, Malay, Indonesian, Vietnamese, Japanese or KoreanJob Types: Full-time, CommissionPay: From 50,000.00TRY per month

Client & Account Specialist (Portuguese or Spanish)

Blueclip

<div>
 
 As Blueclip, we started our journey to bring the most creative minds and the know-how together to deliver great works.
 
 
 
 
 
 
 About Our Search
 
 
 
 We are currently looking for an
 
 Academic Writer &amp; Scientific Quality Assurance Specialist
 
 to join our client who is a biotech company specializing in bioinformatics solutions for rare diseases and cancer, leveraging Next Generation Sequencing (NGS) data.
 
 
 
 
 
 Their cloud-based software, SEQ Platform, is currently used in more than 25 countries and has been adopted by over 450 hospitals and laboratories. To date, it has played a critical role in diagnosing rare diseases for over 300,000 patients and is a leading biotechnology company with a vision of developing products to provide personalized treatment recommendations for cancer patients, helping them live longer and healthier lives. diseases and the development of personalized treatment strategies for cancer.
 
 
 
 
 
 
 Role Overview
 
 
 
 As an
 
 Academic Writer &amp; Scientific Quality Assurance Specialist
 
 , you will be responsible for developing their scientific communications and ensuring scientific accuracy across publications, conference materials, and product documentation.
 
 
 
 
 
 This role is ideal for a
 
 PhD graduate or post-doctoral researcher
 
 looking to transition from academia to a dynamic biotech environment. You will work closely with internal teams, collaborators, and global scientific partners to uphold the company&rsquo;s academic excellence.
 
 
 
 
 
 The position requires a strong scientific foundation, excellent writing skills, and the ability to communicate complex ideas clearly and effectively. Occasional international travel for conferences and collaboration meetings will be expected.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 ● Develop and publish high-quality scientific materials, including journal articles, posters, white papers, and conference submissions
 
 
 ● Draft and edit grant proposals and collaboration project documents
 
 
 ● Act as the scientific voice in academic and research environments
 
 
 ● Communicate with journal editors, conference organizers, and collaborators
 
 
 ● Review and validate the scientific accuracy of product-related materials
 
 
 ● Ensure consistency with current literature and methodological rigor in all outputs
 
 
 ● Support benchmarking studies and scientific audits to maintain quality standards
 
 
 
 
 
 
 Qualifications
 
 
 
 ● PhD in
 
 Genetics, Molecular Biology, Genomic Medicine, Bioinformatics
 
 , or a related field
 
 
 ● Strong publication record and experience in scientific writing and presentations
 
 
 ● Excellent command of
 
 academic English
 
 (written and spoken)
 
 
 ● Highly organized, detail-oriented, and proactive in leading scientific projects
 
 
 ● Ability to collaborate effectively with both
 
 technical and clinical teams
 
 
 
 ● Willingness to travel domestically and internationally for conferences and workshops
 
 
 
 
 
 
 What&rsquo;s in It for You?
 
 
 
 ● Opportunities for
 
 international exposure
 
 and collaboration
 
 
 ● Clear growth path toward
 
 scientific leadership
 
 
 
 ● Competitive
 
 salary
 
 and
 
 performance-based bonus
 
 structure
 
 
 ● A mission-driven environment contributing to
 
 real clinical impact
 
 
 
 
 
 
 Ready to leave a mark? Apply now! 🚀
 
</div>

Academic Writer & Scientific Quality Assurance Specialist

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