customer success manager

customer service manager

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customer operations department manager Jobs in Egypt

customer operations department manager

administration manager

customer document manager

Schneider Electric

<div>
 
 &nbsp;
 
 
 
 
 Who are we and what we stand for?
 
 
 
 
 
 Our purpose and mission are what guides us and represents our promise to all our stakeholders - customers, partners, employees, influencers, shareholders, and communities.
 
 
 
 
 Schneider&rsquo;s purpose is to create Impact by empowering all to make the most of our energy and resources, bridging progress and sustainability for all. At Schneider, we call this Life Is On.
 
 
 
 
 Our mission is to be the trusted partner in Sustainability and Efficiency.
 
 
 
 
 Our renewed purpose highlights our commitment to create lasting impact while maintaining our promise to make the most of our energy and resources bridging progress and sustainability for all.
 
 
 
 
 Our updated mission continues to reinforce our value of strong partnerships, where trust is needed above all.&nbsp;
 
 
 
 &nbsp;
 
 
 
 
 Our Mission:
 
 
 
 
 
 As part of project team:
 
 
 <ul>
 <li>
 
 Manage project Documentation from the start of a project until its completion (final documentation inclusion)
 
 </li>
 <li>
 
 Serving as the primary point of contact for inquiries regarding documentation for the PM &amp; customer.
 
 </li>
 <li>
 
 Coordinate project documentation deliverables &amp; Manage stakeholders/customer exchanges.
 
 </li>
 <li>
 
 Being the main support for project documentation matters; including assuring Quality and Respecting lead time.
 
 </li>
 <li>
 
 Maintain proper information processing within the team.
 
 </li>
 <li>
 
 Maintain Consistent &amp; accurate reporting on the status of documentation to the PM and TL.
 
 <ul>
 <li>
 
 Check documentation conformance to specification
 
 </li>
 <li>
 
 Preparing basic KPI&nbsp;
 
 
 </li>
 </ul>
 </li>
 <li>
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 During Selling phase:
 
 
 <ul>
 <li>
 
 Study and analyze provided project inputs
 
 </li>
 <li>
 
 Calculate the estimated number of hours required for the documentation.
 
 </li>
 <li>
 
 Highlight the important information related to documentation based on project inputs (Penalties related to documentation, special requirements such as: hard copies, translation... etc.)
 
 
 
 </li>
 </ul>
 
 
 Related to Initiate &amp; Set-up stage:
 
 
 <ul>
 <li>
 
 Study and analyze provided project inputs
 
 </li>
 <li>
 
 Calculate the estimation of hours on the documentation part.
 
 </li>
 <li>
 
 Highlight the important information related to documentation based on project inputs (Penalties related to documentation, special requirements... etc.)
 
 </li>
 <li>
 
 Define the guidelines &amp; establish a tracking and follow-up system for project documentation.
 
 </li>
 <li>
 
 Set up a process for the documentation management.
 
 </li>
 <li>
 
 Conduct the first MDR (Master Document Register) for the project in coordination with the PM.
 
 </li>
 <li>
 
 Provide the necessary training on the Documentation Management process to the project team
 
 </li>
 <li>
 
 Set up meetings with customer Document Manager to identify their requirements and demonstrate Schneider internal documentation management process.
 
 </li>
 <li>
 
 Suggest &amp; implement a process for managing documentation for the suppliers.
 
 
 
 </li>
 </ul>
 
 
 Related to Monitor &amp; Control stage:
 
 
 <ul>
 <li>
 
 Consolidate the documentation plan:
 
 </li>
 <li>
 
 Identify and conduct contractual documentation.
 
 </li>
 <li>
 
 Confirm the documentation delivery dates (Due Date) in cooperation with the TL.
 
 </li>
 <li>
 
 Creation, control and follow up of documentation tracking file GCP Ops --&gt; Customer and Site.
 
 </li>
 <li>
 
 Manage the documentation:
 
 </li>
 <li>
 
 Publication of external documents (for information, execution, validation ...)
 
 </li>
 <li>
 
 Secure the "workflow" (roles) for each document (Prioritizing the delivery of package of documents)
 
 </li>
 <li>
 
 Management of remarks file (GCP Ops, customer, supplier, site)
 
 </li>
 <li>
 
 Identify critical documentation according to the project schedule and realizing the importance of Customer deliverables.
 
 </li>
 <li>
 
 Innovate new ideas to enhance the progress of documents, communication, deadlines
 
 </li>
 <li>
 
 Monitoring &amp; Traceability for the Claim
 
 </li>
 <li>
 
 Generate transmission forms for expected contractual documents and provide them to the customer and suppliers.
 
 </li>
 <li>
 
 Updating the documentation plan (deadlines &amp; answers stakeholders)
 
 </li>
 <li>
 
 Regular communication with the "core team" on the documentation plan
 
 </li>
 <li>
 
 Make regular reporting of progress in coordination meeting (indicators, dashboards ...)
 
 </li>
 <li>
 
 Guarantee repatriation of documents received outside the documentation portal maintaining their status
 
 </li>
 <li>
 
 Create and update consolidated KPI specific to project needs
 
 </li>
 <li>
 
 Oversee subcontractors progress, analyzing their performance &amp; ensure their adherence to the workplan
 
 </li>
 <li>
 
 Assist in preparing Progress Reports to be submitted to customer and SE top management.
 
 </li>
 <li>
 
 Monitor the progress during the construction and installation phases.
 
 </li>
 <li>
 
 Define and Prepare the documents required for final documentation.
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 Related to Integrated Change Control stage:
 
 </li>
 </ul>
 
 
 -Provide feedback to project manager to enable him to update the project resource plan.
 
 
 
 
 -Update MDR according to any time impact change order
 
 
 <ul>
 <li>
 
 Related to Close stage:
 
 </li>
 </ul>
 
 
 -Prepare the final documentation as per customer requirements
 
 
 
 
 -Compile documents, prepare hard copies&hellip; etc.
 
 
 
 
 -Send final documentation to Customer
 
 
 
 
 -Help Secure Customer approval on final documentation.
 
 
 
 
 -Prepare Lessons Learned Register from the standpoint of documentation.
 
 
 </li>
 </ul>
 
 
 
 About You
 
 
 
 <ul>
 <li>
 
 Education: Bachelor&rsquo;s Degree
 
 </li>
 <li>
 
 English Fluency is a must
 
 </li>
 <li>
 
 Second Language is a plus
 
 </li>
 </ul>
 
 
 
 Experience:
 
 
 
 <ol>
 <li>
 
 Minimum 1 year in being part of a project team
 
 </li>
 <li>
 
 Experience in working in a plant is a plus
 
 </li>
 <li>
 
 Experience in using DMS tools is a plus
 
 </li>
 </ol>
 
 
 
 Skills Required:
 
 
 
 <ul>
 <li>
 
 Highly Organized
 
 </li>
 <li>
 
 High attention to details
 
 </li>
 <li>
 
 Problem Solving Skills
 
 </li>
 <li>
 
 Communication Skills , teamwork
 
 </li>
 <li>
 
 Understand Project
 
 </li>
 <li>
 
 Strong MS Excel Knowledge
 
 </li>
 <li>
 
 Good Knowledge of CPP (PMP) process
 
 </li>
 <li>
 
 At ease with new integrated digital tools for better work efficiency
 
 </li>
 </ul>
 
 &nbsp;
 
 
 
 
 
 Looking to make an IMPACT with your career?
 
 
 
 
 
 
 When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our&nbsp; IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
 
 
 
 
 IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
 
 
 
 
 We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
 
 
 
 
 Become an IMPACT Maker with Schneider Electric - apply today!
 
 
 
 
 &euro;36 billion global revenue
 
 
 
 +13% organic growth
 
 
 
 150 000+ employees in 100+ countries
 
 
 
 #1 on the Global 100 World&rsquo;s most sustainable corporations
 
 
 
 &nbsp;
 
 
 
 
 &nbsp;
 
 
 
 You must submit an online application to be considered for any position with us. This position will be posted until filled.
 
 
 
 &nbsp;
 
 
 
 
 Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and &lsquo;inclusion&rsquo; is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
 
 
 
 
 &nbsp;
 
 
 
 
 At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
 
 
 
 
 &nbsp;
 
 
 &nbsp;
 
 
 &nbsp;
 
 
 &nbsp;
 
</div>

Customer Document Manager

<div>Job Description: 
Who are we and what we stand for?
Our purpose and mission are what guides us and represents our promise to all our stakeholders &ndash; customers, partners, employees, influencers, shareholders, and communities.
Schneider&rsquo;s purpose is to create Impact by empowering all to make the most of our energy and resources, bridging progress and sustainability for all. At Schneider, we call this Life Is On.
Our mission is to be the trusted partner in Sustainability and Efficiency.
Our renewed purpose highlights our commitment to create lasting impact while maintaining our promise to make the most of our energy and resources bridging progress and sustainability for all.
Our updated mission continues to reinforce our value of strong partnerships, where trust is needed above all. 
Our Mission:
As part of project team:<ul><li>
Manage project Documentation from the start of a project until its completion (final documentation inclusion)</li><li>
Serving as the primary point of contact for inquiries regarding documentation for the PM &amp; customer.</li><li>
Coordinate project documentation deliverables &amp; Manage stakeholders/customer exchanges.</li><li>
Being the main support for project documentation matters; including assuring Quality and Respecting lead time.</li><li>
Maintain proper information processing within the team.</li><li>
Maintain Consistent &amp; accurate reporting on the status of documentation to the PM and TL.<ul><li>
Check documentation conformance to specification
</li><li>Preparing basic KPI</li></ul></li><li> 
Key Responsibilities: 
During Selling phase:
<ul><li>Study and analyze provided project inputs</li><li>
Calculate the estimated number of hours required for the documentation.</li><li>
Highlight the important information related to documentation based on project inputs (Penalties related to documentation, special requirements such as: hard copies, translation... etc.)</li></ul> 
Related to Initiate &amp; Set-up stage:
<ul><li>Study and analyze provided project inputs</li><li>
Calculate the estimation of hours on the documentation part.</li><li>
Highlight the important information related to documentation based on project inputs (Penalties related to documentation, special requirements... etc.)</li><li>
Define the guidelines &amp; establish a tracking and follow-up system for project documentation.</li><li>
Set up a process for the documentation management.</li><li>
Conduct the first MDR (Master Document Register) for the project in coordination with the PM.</li><li>
Provide the necessary training on the Documentation Management process to the project team</li><li>
Set up meetings with customer Document Manager to identify their requirements and demonstrate Schneider internal documentation management process.</li><li>
Suggest &amp; implement a process for managing documentation for the suppliers.</li></ul> 
Related to Monitor &amp; Control stage:<ul><li>
Consolidate the documentation plan:</li><li>
Identify and conduct contractual documentation.</li><li>
Confirm the documentation delivery dates (Due Date) in cooperation with the TL.</li>
Creation, control and follow up of documentation tracking file GCP Ops <li>-&gt; Customer and Site.</li><li>
Manage the documentation:</li><li>
Publication of external documents (for information, execution, validation ...)</li><li>
Secure the &quot;workflow&quot; (roles) for each document (Prioritizing the delivery of package of documents)</li><li>
Management of remarks file (GCP Ops, customer, supplier, site)
</li><li>Identify critical documentation according to the project schedule and realizing the importance of Customer deliverables.</li><li>
Innovate new ideas to enhance the progress of documents, communication, deadlines
</li><li>Monitoring &amp; Traceability for the Claim</li><li>
Generate transmission forms for expected contractual documents and provide them to the customer and suppliers.</li><li>
Updating the documentation plan (deadlines &amp; answers stakeholders)</li><li>
Regular communication with the &quot;core team&quot; on the documentation plan</li><li>
Make regular reporting of progress in coordination meeting (indicators, dashboards ...)</li><li>
Guarantee repatriation of documents received outside the documentation portal maintaining their status</li><li>
Create and update consolidated KPI specific to project needs</li><li>
Oversee subcontractors progress, analyzing their performance &amp; ensure their adherence to the workplan</li><li>
Assist in preparing Progress Reports to be submitted to customer and SE top management.</li><li>
Monitor the progress during the construction and installation phases.</li><li>
Define and Prepare the documents required for final documentation.</li></ul> 
<ul><li>
Related to Integrated Change Control stage:</li></ul><ul><li>Provide feedback to project manager to enable him to update the project resource plan.</li><li>Update MDR according to any time impact change order</li></ul><ul><li>
Related to Close stage:</li></ul><ul><li>Prepare the final documentation as per customer requirements</li><li>Compile documents, prepare hard copies&hellip; etc.</li><li>Send final documentation to Customer</li><li>Help Secure Customer approval on final documentation.</li><li>Prepare Lessons Learned Register from the standpoint of documentation.</li></ul></li></ul>
Qualifications:

About You<ul><li>
Education: Bachelor&rsquo;s Degree</li><li>
English Fluency is a must
</li><li>Second Language is a plus
</li></ul>Experience:<ul><li>
Minimum 1 year in being part of a project team</li><li>
Experience in working in a plant is a plus</li><li>
Experience in using DMS tools is a plus</li></ul>
Skills Required:<ul><li>
Highly Organized
</li><li>High attention to details
</li><li>Problem Solving Skills
</li><li>Communication Skills , teamwork
</li><li>Understand Project
</li><li>Strong MS Excel Knowledge
</li><li>Good Knowledge of CPP (PMP) process
</li><li>At ease with new integrated digital tools for better work efficiency</li></ul>
About Our Company:<div></div> 
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values &ndash; Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork &ndash; starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric &ndash; apply today!
&euro;36 billion global revenue 
+13% organic growth 
150 000+ employees in 100+ countries 
#1 on the Global 100 World&rsquo;s most sustainable corporations<div></div><div> 
You must submit an online application to be considered for any position with us. This position will be posted until filled.</div><div></div><div> 
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and &lsquo;inclusion&rsquo; is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.</div><div> 
</div><div>At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here 
 
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.</div></div><div></div>

Al Aida IT Technologies

Join Our Team as a Technical Support Agent!Are you passionate about IT and helping others? We are looking for a skilled Technical Support Agent to join our remote team. If you have a knack for troubleshooting and providing excellent customer service, we want you!Responsibilities:<ul><li>Provide remote technical support via phone, email, and chat.</li><li>Troubleshoot software and hardware issues.</li><li>Guide clients through step-by-step solutions.</li><li>Document and track issues in the ticketing system.</li><li>Follow up with clients to ensure issue resolution.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field.</li><li>Experience in a technical support role.</li><li>Strong problem-solving and communication skills.</li></ul>What We Offer:<ul><li>Basic Salary: EGP 6,000 per month</li><li>Ticket Resolution Incentive</li><li>Customer Satisfaction Incentive</li><li>Attendance Bonus</li></ul>Apply now and become a part of our growing team!Basic Salary: EGP 7,000 per monthIncentives:<ul><li>Ticket Resolution Incentive: Additional EGP 500 for every 50 tickets resolved within SLA.</li><li>Customer Satisfaction Incentive: Additional EGP 1,000 per month for maintaining a customer satisfaction rating above 90%.</li><li>Attendance Bonus: Additional EGP 300 for 100% attendance in a month.</li></ul>Reports To: Technical Support ManagerResponsibilities:<ul><li>Provide remote technical support via phone, email, and chat.</li><li>Diagnose and troubleshoot software and hardware issues.</li><li>Guide clients through step-by-step solutions.</li><li>Document and track issues in the ticketing system.</li><li>Follow up with clients to ensure issue resolution.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>Proven experience as a technical support agent or similar role.</li><li>Excellent communication and problem-solving skills.</li><li>Proficiency in Windows, Mac OS, and common office software.</li><li>Familiarity with remote desktop applications and help desk software.</li></ul>Skills:<ul><li>Strong analytical and troubleshooting skills.</li><li>Ability to work independently and in a team.</li><li>Customer-oriented and cool-tempered.</li><li>Excellent written and verbal communication skills.</li></ul>Job Type: Full-timePay: E&pound;7,000.00 per monthApplication Question(s):<ul><li>Do you have a quiet location with a stable internet connection to work from full-time?</li></ul>Experience:<ul><li>IT Technical Support: 2 years (Required)</li></ul>Language:<ul><li>Fluent English Reading and Writing (Required)</li></ul>

IT Support Agent - Full-time, Remote

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
AMET Supply Chain team is looking for a motivated, experienced and talented Senior Supply Chain Program Manager. You will contribute to build the future of Amazon by analyzing and solving the increasingly complex Supply Chain problems faced by the region and interfacing with Operations, Transportation and Amazon Store teams, you will be in charge of improving customer experience and inventory management in a growing environment. 
The successful candidates will be a data detective with strong analysis skills, prioritize well, communicate clearly and have a consistent track record of delivery. You must have the experience and capability to create and present documentation for senior executives and align your roadmap with Amazon&rsquo;s strategic objectives. Excellent written and verbal communication skills are essential. You should be experienced in working with data to analyze root causes, implementing long-term solutions and solving supply chain problems through advanced analytical capabilities. 
 
Key job responsibilities 
Create roadmaps for project implementation and brief various teams on requirements 
Set measurable milestones for projects as well as continuous goal setting for ongoing programmes 
Collect and analyse data to drive project decisions and provide business insights 
Run meetings with partner teams to track progress, implement new initiatives, and improve existing programmes 
Document standards for projects and ensure compliance 
Manage internal and external stakeholders
<h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>2+ years of program or project management experience</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience in requirement gathering and ability to write clear and detailed requirement document</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Inbound Placement Program Manager, AMET - Supply Chain

Sumerge

<div>
 
 At Sumerge, our commitment to customer satisfaction drives our innovation and solutions. As a Business Analysis Manager, you will lead a team of skilled analysts, working collaboratively with customers, engineers, and sales teams to bridge the technical and business worlds, ensuring the delivery of exceptional value to our clients. Your experience in business analysis will be crucial as you drive projects from inception to completion, facilitating effective communication and understanding of client needs.
 
 
 We are looking for a leader who can inspire their team, promote growth, and encourage innovative solutions to complex problems. The ideal candidate will leverage their deep understanding of business and technology to enhance our services and customer relationships.
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead and develop a team of business analysts, fostering a culture of collaboration and excellence
 </li>
 </ul>
 <ul>
 <li>
 Capture, document, and validate business and end-user requirements, ensuring alignment with strategic goals
 </li>
 <li>
 Facilitate requirements gathering sessions, workshops, and sign-offs from stakeholders effectively
 </li>
 <li>
 Analyze workflows, propose enhancements, and implement solutions that improve software usability, performance, and integrity
 </li>
 <li>
 Serve as a liaison between clients and technical teams, ensuring clarity in business and technical requirements
 </li>
 <li>
 Monitor team performance, providing guidance and support to achieve departmental goals and objectives
 </li>
 <li>
 Develop and implement best practices for business analysis processes and documentation
 </li>
 <li>
 Identify opportunities for team training and professional development
 </li>
 
 
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Business Administration, or a related field
 </li>
 </ul>
 <ul>
 <li>
 12+ years of relevant experience, with a minimum of 3 years in a managerial role
 </li>
 </ul>
</div>

Business Analysis Manager

sumerge

<div>At Sumerge, our commitment to customer satisfaction drives our innovation and solutions. As a Business Analysis Manager, you will lead a team of skilled analysts, working collaboratively with customers, engineers, and sales teams to bridge the technical and business worlds, ensuring the delivery of exceptional value to our clients. Your experience in business analysis will be crucial as you drive projects from inception to completion, facilitating effective communication and understanding of client needs.
We are looking for a leader who can inspire their team, promote growth, and encourage innovative solutions to complex problems. The ideal candidate will leverage their deep understanding of business and technology to enhance our services and customer relationships.<h3 class="jobSectionHeader">
Responsibilities</h3><ul><li>
Lead and develop a team of business analysts, fostering a culture of collaboration and excellence.</li></ul><ul>
<li>Capture, document, and validate business and end-user requirements, ensuring alignment with strategic goals.</li>
<li>Facilitate requirements gathering sessions, workshops, and sign-offs from stakeholders effectively.</li>
<li>Analyze workflows, propose enhancements, and implement solutions that improve software usability, performance, and integrity.</li>
<li>Serve as a liaison between clients and technical teams, ensuring clarity in business and technical requirements.</li>
<li>Monitor team performance, providing guidance and support to achieve departmental goals and objectives.</li>
<li>Develop and implement best practices for business analysis processes and documentation.</li>
<li>Identify opportunities for team training and professional development.</li>
</ul>Requirements<ul><li>
Bachelor's degree in Computer Science, Business Administration, or a related field.</li><li>
12+ years of relevant experience, with a minimum of 3 years in a managerial role.</li></ul></div>

Worley

<div>
 
 Building on our past. Ready for the future
 
 
 
 Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We&rsquo;re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.
 
 
 
 Purpose
 
 
 
 As a Senior Expert &ndash; Nuclear Administrative and Corporate Readiness you will support the Customer in establishing a fully functional and effective corporate and administrative structure for the nuclear operating organisation. This includes governance, finance, human resources, information management, document control, management systems, and integration with regulatory compliance. This position will play a key role in translating regulatory and corporate expectations into organisational capabilities, ensuring the future operator is institutionally ready for all aspects of plant operation.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Lead the development of the corporate governance model for the Customer's nuclear operating organisation, ensuring alignment with national regulations and IAEA guidance (e.g., SSR 2/2, GSR Part 1, GSR Part 2, GS-G-3.1, NS-G-2.4).
 </li>
 <li>
 Perform functional analysis and distribution of responsibilities across the administrative and support services of the Customer&rsquo;s structure, including Finance, Human Resources, Procurement, Information and Communication Technology, Quality Assurance and Quality Control.
 </li>
 <li>
 Conduct an organisational gap analysis focusing on areas such as financial planning, budgeting for operations, procurement capability, asset management, and information/document control systems.
 </li>
 <li>
 Define the material, Information and Communication Technology, and software infrastructure required for corporate and administrative functions, including Enterprise Resource Planning systems, licensing and document tracking systems, and HR platforms.
 </li>
 <li>
 Contribute to the definition and implementation of management systems, procedures, and interfaces between corporate and technical operations.
 </li>
 <li>
 Define and assist with the development of the management processes that will facilitate the implementation of all the required management and governance processes.
 </li>
 <li>
 Support the development of recruitment plans, training and authorization matrices for support personnel and administrative staff.
 </li>
 <li>
 Facilitate the development of interfaces with external stakeholders including regulators, government institutions, financial oversight bodies, and utility partners.
 
 
 </li>
 </ul>
 
 Experience And Qualifications
 
 
 
 <ul>
 <li>
 Minimum of 20 years experience in the nuclear sector, with senior management responsibilities over corporate functions, including at least one role as Senior Manager, Executive or Deputy Director in a nuclear operating organisation.
 </li>
 <li>
 Proven experience in developing and implementing integrated management systems and in leading support functions during transition to operations.
 </li>
 <li>
 Strong knowledge of IAEA GSR Part 2, GS-R-3, and other relevant safety and quality management standards.
 </li>
 <li>
 Experience in nuclear finance planning, ERP selection/implementation, and HR management for nuclear operations.
 </li>
 <li>
 Experience supporting newly established nuclear entities is highly desirable.
 </li>
 <li>
 Degree in Business Administration, Industrial Management, Nuclear Engineering, or equivalent.
 </li>
 <li>
 MBA or post-graduate management qualifications preferred.
 
 
 </li>
 </ul>
 
 Special Job Requirements
 
 
 
 <ul>
 <li>
 Ability to communicate, influence and persuade.
 </li>
 <li>
 Prudent use of confidential information.
 </li>
 <li>
 Ability to work and interact with multidiscipline teams.
 
 
 </li>
 </ul>
 
 Moving forward together
 
 
 
 At Worley we want our people to be energised and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection, and innovation.
 
 
 We recognise the value of equal employment opportunity and are committed to promoting fairness, equity and diversity in its workplace hence we encourage applications from people with a variety of experience and backgrounds. We&rsquo;re building a diverse, inclusive, and respectful workplace where everyone feels they belong, can be themselves, and are heard.
 
 
 Whatever your ambition, there&rsquo;s a path for you here. And there&rsquo;s no barrier to your potential career success. Apply today.
 
 
 
 Company
 
 
 
 Worley
 
 
 
 Primary Location
 
 
 
 EGY-CAI-Cairo
 
 
 
 Job
 
 
 
 Safety and Risk
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Employment Type
 
 
 
 Employee
 
 
 
 Management Level
 
 
 
 Supervisor
 
 
 
 Job Posting
 
 
 
 Aug 29, 2025
 
 
 
 Unposting Date
 
 
 
 Dec 1, 2025
 
 
 
 Reporting Manager Title
 
 
 
 Senior Project Manager
</div>

Senior Expert – Nuclear Administrative and Corporate Readiness

Explore 2136+ Customer document manager in Egypt this November. Find roles across top companies and apply now to boost your career.

2136 customer document manager jobs IN Egypt

Customer Document Manager

Customer Document Manager

IT Support Agent - Full-time, Remote

Inbound Placement Program Manager, AMET - Supply Chain

Business Analysis Manager

Business Analysis Manager

Senior Expert – Nuclear Administrative and Corporate Readiness