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customer service specialist Jobs in Kuwait

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sales & marketing coordinator Jobs in Kuwait

sales & marketing coordinator

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customer engagement coordinator

<div>
 The Customer Engagement Coordinator is responsible for acting as the customer point-of-contact for Product Line operations, providing superior levels of support throughout the service delivery process, driving contract revenue, profitability and receivable management. The Customer Engagement Coordinator establishes and maintains a professional relationship with the customer, and maximizes knowledge of the customer to enhance value of contract for both SLB and the Customer. They ensure the services delivered to the customer comply with contractual agreements and meet customer objectives and performance metrics. This person drives the adoption of effective technological solutions to the customer needs and challenges The Customer Engagement Coordinator coordinates the communication channels and activities between the customer and the service delivery team, and is responsible for the COSD (i.e. resource consumption.)
 
 
 <ul>
 <li>
 Capture/update customer activity for service delivery visibility in the business systems.
 </li>
 <li>
 Capture and communicate internally significant customer intelligence.
 </li>
 <li>
 Capture and confirm job-specific requirements.
 </li>
 <li>
 As a member of the Account Team, identify and capture both PL &amp; cross-PL sales leads outside existing contract terms, and contribute to the Account Plan.
 </li>
 <li>
 Compile and review cost estimates for consolidation with the technical proposal.
 </li>
 <li>
 Assess job risks during analysis of customer job requirements.
 </li>
 <li>
 Participate in brief and debrief sessions with the PSD team as required to ensure that customer objectives are clearly understood.
 </li>
 <li>
 Communicate recommendations and actions to the customer to mitigate unplanned events.
 </li>
 <li>
 Ensure that job deliverables are accurate and delivered on time.
 </li>
 <li>
 Facilitate customer reviews of SQ events as required.
 </li>
 <li>
 Coordinate and conduct regular service quality meetings with the customer.
 </li>
 <li>
 Evaluate customer feedback via customer satisfaction reports and performance reviews.
 </li>
 <li>
 Review the quality and completeness of field tickets.
 </li>
 <li>
 Proactively identify and resolve invoice disputes regarding product and service delivery issues.
 
 
 
 </li>
 </ul>
 8+ years
</div>

Customer Engagement Coordinator

Ali Abdulwahab Al Mutawa Commercial Co.

<div>
 Supports the Corporate Marketing Department by coordinating the planning, scheduling, publishing, and monitoring of content across the company&rsquo;s social media platforms. The role ensures consistent brand presence, timely posting, proper documentation, and smooth coordination between agencies, internal teams, and external partners. The coordinator also assists with engagement tracking, content organization, and execution of campaigns to enhance online visibility and customer interaction. Additionally, experience using a professional video/photo camera for event coverage and content creation.
</div>

Social Media Coordinator

Hilton

<div>
 A Sales Coordinator will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business.
 
 
 
 What will I be doing?
 
 
 
 As a Sales Coordinator, you will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
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 Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
 </li>
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 Understand fully the hotel amenities, packages and promotions
 </li>
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 Generate and develop sales leads and contact potential clients to build business relationships
 </li>
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 Produce quotations and written confirmation to all clients
 </li>
 <li>
 Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
 </li>
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 Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
 </li>
 <li>
 Arrange and carry out Hotel show rounds
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Sales Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
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 Excellent communication skills
 </li>
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 High level of IT skills, including Excel, PowerPoint, and Word
 </li>
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 Proactive approach to meeting deadlines and targets
 </li>
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 Excellent organisational and administration skills
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in a sales role
 </li>
 <li>
 Relevant degree, in a sales or business discipline, from an academic institution
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria Kuwait
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Sales
</div>

Sales Coordinator

Alghanim INDUSTRIES

Date: 18 Feb 2026
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Job Summary
 To utilize knowledge of positional skills, customer service and courtesy, health and safety regulations and all Wendy’s food safety, safety and security and employee policies and procedures; the crew member position is responsible for providing quality products and service in a clean and safe environment to each and every customer.
 Job Responsibilities
 
Order-taker/Dining Room
 
This person is around the dining room customers during their entire visit.The first responsibility of the order taker / dining room position is taking the orders of customers in the serpentine when four or more customers are in line
 
Kitchen
 
Daily restaurant opening preparations – use of knives and cutting equipment
 
To prepare food as per customer orders
 
Detail cleaning during low volume period
 
Daily restaurant closing
 
Runner / Line Coordinator
 
These positions are responsible for seeing that all orders, whether for the Dining Room or Pick up Window are assembled correctly within the stated time goals for the specific restaurant.On the front service line, the line coordinator/runner must be able to:
 
Assist the register operator with filling orders
 
Must know proper serving and bagging procedures and be able to ball all “to go orders”
 
Thank each customer as they receive their completed order
 
Make sure each bagged order is complete, with the receipt placed in the bag after the order is completed
 
Keep bagged orders separated at the window to prevent the wrong order from going out the window
 
Candidate Requirements
 
1 or more years of restaurant or supervisory experience
 
Education Diploma Bachelor’s Degree

Crew

Alghanim Industries

<div>
 Job description:
 
 
 Job Summary
 
 Distribution Coordinator is responsible for handling the orders, the routing, the returns, the re-scheduling, the cancellation, the complaints and the refunds to Customers. He/she is also responsible in coordinating some activities with the OPA (Order Processing Agents), the Showroom Storekeepers and labourers. He is responsible of the dispatch with internal teams and 3rd parties.
 
 The coordinator serves the purpose to be the point of contact between the customer and various departments for correspondence related to the above
 
 &nbsp;
 
 Job Responsibilities
 
 &bull;Maintain distribution schedules to ensure proper fleet capacity utilization and delivery lead-time.
 
 &bull;Establish correspondence with the customer via email in order to follow-up, inquire and update about information related to orders &amp; customer complaints&nbsp;
 
 &bull;Manage correspondence with various departments for order fulfilment, customer complaints and returns&nbsp;
 
 &bull;Handling customer complaints and resolving within identified Company&rsquo;s KPI.
 
 &bull;Following up with the 3rd party delivery agents through calls and the tracking system.&nbsp;
 
 &bull;Solving the picking in short cases, after informing Call center throughout SAP QM based processes, by putting all the required information in the SAP QM ticket.
 
 &bull;Helping the Showroom Storekeepers in handing over cash on daily basis and supporting the preparation of related documents. &nbsp;
 
 &bull;Sending daily performance reports for orders dispatched, cancelled, pending and not dispatched.&nbsp;
 
 &bull;Process the deliveries, customer complaints, customer returns &amp; order cancellation requests in multiple systems
 
 &bull;Ensure accuracy &amp; correctness of information while processing any documents and/or updates in the systems&nbsp;
 
 &bull;Print system documents related to each order and customer complaints&nbsp;
 
 &bull;Point of contact between customers and various departments for correspondence related to orders, customer complaints and returns&nbsp;
 
 &bull;Log information in systems regularly with necessary updates related to orders, deliveries, customer complaints, order cancellation and returns&nbsp;
 
 &bull;Plans work effectively to fulfil the responsibilities on time and without delay
 
 &bull;Checking Payment on Delivery Outstanding-ageing list received by Finance Colleagues.
 
 &bull;Coordinating and supporting local and central colleagues in sending Email to vendors for any stock at vendor case on daily basis and supporting Showrooms Storekeepers to arrange picking and delivery for the same.&nbsp;
 
 &bull;Processing Order Cancellation and Returns.
 
 &nbsp;
 
 Candidate Requirements
 
 &bull;1 to 3 years&rsquo; experience in similar roles
 
 &bull;Fluent in Writing and communication skills.
 
 &bull;Good coordination and process handing skills
 
 &bull;Team Player with Positive attitude and will to stretch limits
 
 &bull;High school &nbsp;
 
 &bull;Diploma or Bachelor&rsquo;s Degree is preferred
 
</div>

Distribution Coordinator

University of Maryland Global Campus

<div><div><div>Job Ref:</div>
<div>10024291</div>
<div>Location:</div>
<div>Camp Arifjan-Kuwait</div>
<div>Category:</div>
<div>Advising and Enrollment</div>
<div>Type:</div>
<div>Full time</div>
</div>
<div><div>Program and National Test Center Coordinator
UMGC Europe
Location: Camp Arifjan, Kuwait
Overseas Contingent III, (100% FTE-Full-Time), Grade 003
The Program and National Test Center Coordinator serves as the on-site University of Maryland Global Campus representative responsible for providing academic, administrative and testing support services, community outreach, and customer relations management. The Program and National Test Center Coordinator is a front-line staff member that provides the best possible services to current and prospective students and engages as a team member. This position reports directly to the Site Lead (SL), and if no Site Lead is assigned to the site, to the Assistant Director (AD). The Program and National Test Center Coordinator must work effectively with the AD and the Regional Director (RD), local Program Coordinators and staff, education center personnel, faculty, administrative staff , and the military community at large. There will at times be site specific duties that differ from location to location. Occasional evening/weekend hours; travel may be required. Please note, these positions are unaccompanied assignments.
SPECIFIC RESPONSIBILITIES INCLUDE:<ul><li>
Provide students with superior customer service as an advocate and advisor throughout the academic cycle in a fast-paced environment, using various communication channels, to include in-person visits, telephone, e-mail, and videoconferencing.</li><li>
Promote and support localized UMGC services to include hybrid classes, testing services, and university sponsored events as assigned at site(s).</li><li>
Provide operational and administrative duties as needed to ensure offices and test centers (if applicable) are properly maintained by test agency standards.</li><li>
Maintain and expand knowledge and proficiency with UMGC systems to include all customer relationship management (CRM) databases to include Salesforce, Peoplesoft, and other university sponsored systems.</li><li>
Document all student contact through UMGC's Customer Relations Management System and schedule appropriate follow-up activities</li><li>
Provide daily customer service and communicate with prospective and current students in a fast-paced, in person environment and also, through phone, email, CRM, and video communications</li><li>
 Maintain a positive relationship with the Education Services Officer (ESO), Specialists/Counselors, military partners, and equivalents. Provide periodic briefings as allowed to update military representatives on UMGC programs of interest.</li><li>
Organize and participate in local outreach activities to include, Education Fairs, Open Houses, Semester Start-ups, Student Appreciation Days, Local Graduations and other events as needed, professionally representing UMGC</li><li>
Track and analyze class enrollments and student interest, as well as local degree progression, to provide input on scheduling; ensure classrooms are provided with adequate space and needed technology for class instruction; be present at the first class session to provide assistance to instructors and students; and assist faculty in obtaining base access to attend class on their assigned installation</li><li>
Provide assistance with processing students' military documentation (i.e. Tuition Assistance forms, orders, etc.)</li><li>
Distribute marketing, advertising, and mass media materials at assigned locations when permissible</li><li>
Execute site specific outreach plans and participate in outreach events to support university goals towards recruitment and retention</li><li>
Provide National Test Center testing services on a basis that meets community demand while balancing other, outlined duties and maintain NTC trainings/certifications as required</li><li>
Participate in UMGC staff meetings, professional development activities and training sessions as required</li><li>
Track and compile monthly statistics and provide reports as needed</li><li>
Maintain appropriate communication with immediate supervisor and other UMGC staff to ensure timely resolution of student issues/escalations</li><li>
Other job-related duties as assigned</li></ul>
REQUIRED EDUCATION AND EXPERIENCE:<ul><li>
Bachelor's Degree from a U.S. regionally accredited institution or foreign degree equivalent</li><li>
Background in customer service</li><li>
Able to work in a fast-paced and complex environment with accurate attention to detail</li><li>
Possess basic office management and clerical skills</li><li>
Effective written and verbal communication skills</li><li>
Good interpersonal skills</li><li>
Successful applicants must be able to pass background check and meet requirements for individual logistic support (ILS).</li></ul>
PREFERRED EDUCATION AND EXPERIENCE:<ul><li>
Applicants with a U.S. valid driver's license and ability to obtain military driver's permit in the host nation.</li></ul>
WHO MAY APPLY: Applicants must be U.S. citizens to meet background investigation requirements in addition to qualifying for ILS as described in USAREUR Regulation 600-700, Section III, 7-13. Criteria under which applicants qualify for ILS are: must serve the US Forces exclusively; are not stateless persons; are nationals of a NATO state, excluding the host nation; are not ordinarily resident in the host nation. Successful applicants must be able to pass a dental and medical screening (to include, but not limited to, vaccinations), background check, and meet requirements for individual logistical support (ILS). For additional information, please visit U.S. Central Command (CENTCOM Medical Information) and U.S. AFRICOM Command (AFRICOM Medical Information).
All submissions should include a cover letter and resume.
The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.
Please note, for downrange positions, refer to this Vaccine Recommendations by AOR reference to review REQUIRED for AFRICOM or REQUIRED for CENTCOM as applicable. For any questions, please contact HRBenefits-europe@umgc.edu.
Workplace Accommodations:
The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu.
Benefits Package Highlights:<ul><li>
Generous Time Off: Enjoy between 15 and 25 days of paid vacation time off, depending on your years of service, 15 days of sick leave, 3 personal days, and 11 Federal holidays. Part-Time rates will be prorated based on Full-Time Equivalency.</li><li>
Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent III employees who work on average 20 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits.</li><li>
Insurance Options: Term Life Insurance and Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. NOTE: CIII Part-time employees working less than 0.5 FTE are not eligible for LTD.</li><li>
Retirement Stipend: Contingent III employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA).</li><li>
Supplemental Retirement Plans: include 403(b), 457(b), and various Roth options. The university does not provide subsidies or matching funds.</li><li>
Tuition Remission: CIII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.</li><li>
Moving Allowance: May be available based on terms, conditions, and agreements of the position.</li></ul>
For additional information see: UMGC Benefits Overview for Overseas Contingent III Employees
Hiring Rate:
$35,760.00
Additional Compensation:
Employees in downrange locations will receive a downrange geographic differential of 50% of their base pay. They will also be eligible to receive an annual retention incentive of $7,000 along with an additional forty (40) hours of vacation time off.</div></div></div>

Program and National Test Center Coordinator, Camp Arifjan, Kuwait

<div>Title:
Project Coordinator - Marine Engineering
The project assigned to contractor is to design and build an Oil Pier New Arm Facility in Kuwait. It consists of approach trestle, loading platform, control tower building, etc.
The Project Coordinator- Marine Engineering will be assigned during the detailed engineering stage in the EPC Contractor&rsquo;s office in UAE.
Summary Section
The Project Coordinator &ndash; Marine Engineering will be assigned for 12 months in EPC Contractor&rsquo;s office in UAE, merge into the client&rsquo;s PMC team.
The Project Coordinator &ndash; Marine Engineering will work together with KBR Lead Design Engineer - Marine/Offshore in EPC Contractor&rsquo;s office in UAE, and managing coordination with other part-time personnel in KBR Australia, UK, Kuwait, and India.
The Project Coordinator &ndash; Marine Engineering will be the focal point in the execution of this work with the client and internal KBR.
Qualifications including Required Education, Experience, &amp; Skills:<ul><li>
Bachelor of Engineering, preferably from Marine/Ocean/Naval/Offshore Civil/Structural.</li><li>
Minimum 15 years&rsquo; total post-graduation experience</li><li>
Minimum 10 years post-graduation experience in project engineering/coordination</li><li>
Minimum 3 years post-graduation experience in leading engineering/project management consultants.</li><li>
Preferably has relevant marine work experience (jetty/pier, berth, approach trestle, arm, etc.).</li></ul>
Responsibilities:
<ul><li>Coordinate KBR team members in EPC Contractor office (UAE) and in KBR offices (Australia, UK, Kuwait, and India) to perform the work order services to the client.</li><li>
Final/Oversight review of EPC deliverables reviewed by KBR team members prior to sending them to the client.</li><li>
Review and monitor the engineering activities performed, and documents delivered by the EPC Contractor.</li><li>
Monitor and coordinate with the Contractors as necessary to achieve quality design and timely procurement as per Company's standards.</li><li>
Coordinate and/or participate in the relevant review/workshop (Plot Plan, 3D Model, Constructability Review, etc.).</li><li>
Review Monthly Report prepared by Lead Planning Engineer and conduct Monthly Progress Review Meeting with the client.</li><li>
Coordinate other relevant technical supports, such as: Responding to TQ, review RFQ and TBE, etc.</li><li>
Conduct non-technical coordination (KBR team's timesheets review, change orders, etc.).</li></ul>
Decarbonization &ndash; Energy Transition &ndash; Sustainability
Belong. Connect. Grow. with KBR!</div>

Project Coordinator - Marine Engineering

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