marketing executive

account manager

marketing manager

key account manager

commercial manager

customer engagement manager

Thales

<div>
 Location: DOHA BIP QFZA W4, Qatar
 <br/>
 <br/>
 Thales people architect solutions at the heart of the defence-security continuum. Interoperable and secure information and telecommunications systems for defence, security, and civil operators, are based upon innovative use of radiocommunications, networks, and cybersecurity. We are ground breaking new digital technologies such as 4G mobile communications, cryptography, cloud computing and big data for use in physical protection systems, and critical information systems.
 <br/>
 <br/>
 We have been present in Qatar for over 35 years and with over 350 employees to date and we are growing rapidly. Thales in Qatar is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Our people are working on two major urban rail projects; the Doha Metro and Lusail Tramway and providing security and communications systems for Hamad International Airport and Doha Port as well as delivering world-class In-Flight entertainment and Connectiivity systems.
 <br/>
 <br/>
 <strong>
  Missions &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Promotes and sells a dedicated portfolio for potential opportunities
  </li>
  <li>
   Takes in orders (sales function), through actions ranging from pre-sales in cooperation with the KAMs/CDs and Business Development teams, up to the end stages of sales finalization;
  </li>
  <li>
   In charge of summarizing and monitoring sales forecasts;
  </li>
  <li>
   Promotes and sells a dedicated portfolio. Manages the overall sale process including, change requests and partners;
  </li>
  <li>
   Runs sales teams and ensures that the necessary interaction takes place with the Countries, in particular through Opportunity pipeline Reviews, Sitcom meetings and Business Forums;
  </li>
  <li>
   Supports the definition of the sales strategy for a project or, more broadly speaking, the sales approach in relation to a specific customer, working in conjunction with the KAM or CD;
  </li>
  <li>
   Ensures customer satisfaction in cooperation with the KAM, through appropriate initiatives, addressing problems and complaints on a case-by-case basis;
  </li>
  <li>
   Captures information on aspects such as risks &amp; opportunities, marketing and sales to share in the Unit ( incl. with Bid/project teams), develops awareness of customer environment
  </li>
  <li>
   Manages the team including the ability to anticipate forecast &hellip;.
  </li>
  <li>
   Able to successfully negotiate the terms of an agreement and close sales in line with expectations
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 DECISIONS OWNED / KEY DELIVERABLES
 <br/>
 <br/>
 <ul>
  <li>
   Mandate of the gate (=head of sales, decision co-owned)
  </li>
  <li>
   OI target proposal
  </li>
  <li>
   Gate 1 (When no CL)
  </li>
  <li>
   Executive Summary
  </li>
  <li>
   Commercial strategy
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 KEY INTERACTIONS
 <br/>
 <br/>
 <ul>
  <li>
   Account Team
  </li>
  <li>
   Bids and Capture teams
  </li>
  <li>
   Sales Operations
  </li>
  <li>
   Finance
  </li>
  <li>
   Quality &amp; Customer Satisfaction
  </li>
  <li>
   Legal
  </li>
  <li>
   BL Stakeholders
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills &amp; Experience Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Listening, empathy
  </li>
  <li>
   Ability to adapt the offer to customer needs
  </li>
  <li>
   Resilience
  </li>
  <li>
   Negotiation
  </li>
  <li>
   Closing skills
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 KPIs
 <br/>
 <br/>
 <ul>
  <li>
   OI
  </li>
  <li>
   GMOI &amp; AGM
  </li>
  <li>
   Pipeline accuracy
  </li>
  <li>
   Pipeline growth on sales perimeter (BD KPI as well)
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!
</div>


Customer Engagement Manager

<div>Location: DOHA BIP QFZA W4, Qatar<p></p>
Thales people architect solutions at the heart of the defence-security continuum. Interoperable and secure information and telecommunications systems for defence, security, and civil operators, are based upon innovative use of radiocommunications, networks, and cybersecurity. We are ground breaking new digital technologies such as 4G mobile communications, cryptography, cloud computing and big data for use in physical protection systems, and critical information systems.<p></p>
We have been present in Qatar for over 35 years and with over 350 employees to date and we are growing rapidly. Thales in Qatar is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Our people are working on two major urban rail projects; the Doha Metro and Lusail Tramway and providing security and communications systems for Hamad International Airport and Doha Port as well as delivering world-class In-Flight entertainment and Connectiivity systems.<p></p><div>
MISSIONS &amp; RESPONSIBILITIES<br>
<br>
<ul><li>Promotes and sells a dedicated portfolio for potential opportunities</li><li>Takes in orders (sales function), through actions ranging from pre-sales in cooperation with the KAMs/CDs and Business Development teams, up to the end stages of sales finalization;</li><li>In charge of summarizing and monitoring sales forecasts;</li><li>Promotes and sells a dedicated portfolio. Manages the overall sale process including, change requests and partners;</li><li>Runs sales teams and ensures that the necessary interaction takes place with the Countries, in particular through Opportunity pipeline Reviews, Sitcom meetings and Business Forums;</li><li>Supports the definition of the sales strategy for a project or, more broadly speaking, the sales approach in relation to a specific customer, working in conjunction with the KAM or CD;</li><li>Ensures customer satisfaction in cooperation with the KAM, through appropriate initiatives, addressing problems and complaints on a case-by-case basis;</li><li>Captures information on aspects such as risks &amp; opportunities, marketing and sales to share in the Unit ( incl. with Bid/project teams), develops awareness of customer environment</li><li>Manages the team including the ability to anticipate forecast &hellip;.</li><li>Able to successfully negotiate the terms of an agreement and close sales in line with expectations</li></ul><br>
DECISIONS OWNED / KEY DELIVERABLES<br>
<ul><li>Mandate of the gate (=head of sales, decision co-owned)</li><li>OI target proposal</li><li>Gate 1 (When no CL)</li><li>Executive Summary</li><li>Commercial strategy</li></ul><br>
KEY INTERACTIONS<br>
<ul><li>Account Team</li><li>Bids and Capture teams</li><li>Sales Operations</li></ul><br>
<ul><li>Finance</li><li>Quality &amp; Customer Satisfaction</li><li>Legal</li><li>BL Stakeholders</li></ul><br>
SKILLS &amp; EXPERIENCE REQUIRED<br>
<ul><li>Listening, empathy</li><li>Ability to adapt the offer to customer needs</li><li>Resilience</li><li>Negotiation</li><li>Closing skills</li></ul><br>
KPIs<br>
<ul><li>OI</li><li>GMOI &amp; AGM</li><li>Pipeline accuracy</li><li>Pipeline growth on sales perimeter (BD KPI as well)</li></ul></div><p></p>
At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!</div>

Confidential

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Relationship Manager is responsible for ensuring a seamless and positive client experience by facilitating the smooth transition of clients from Business Development to the Commercial team. The role serves as the primary point of contact for client communication, manages client inquiries, anticipates needs, resolves issues, and strengthens engagement with our organization. Acting as the voice of the customer within our organization, the Relationship Manager supports internal teams by providing client insights and maintaining accurate, comprehensive client records to enhance service delivery and decision-making.
 </p>
 <p>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Maintain strong, proactive communication with clients to analyze their needs, concerns, and feedback.
  </li>
  <li>
   Implement seamless client transitions from the Business Development team to the aftercare team.
  </li>
  <li>
   Provide consistent updates to clients regarding requirements, concerns, and suggestions.
  </li>
  <li>
   Compile and share client feedback with product, marketing, and service teams to improve offerings.
  </li>
  <li>
   Develop trust-based relationships through responsiveness, professionalism, and frequent engagement
  </li>
  <li>
   Analyze client needs to anticipate potential issues and propose preventive
  </li>
  <li>
   measures.
  </li>
  <li>
   Recommend solutions to address concerns and provide appropriate actions.
  </li>
  <li>
   Coordinate with internal stakeholders to resolve queries and operational challenges.
  </li>
  <li>
   Compile and report all client concerns, suggestions, and actions taken to department leadership
  </li>
  <li>
   Maintain accurate and up-to-date client databases to support strategic decision-making.
  </li>
  <li>
   Track SLAs and achieve timely fulfillment of service commitments, ensuring cases are closed.
  </li>
  <li>
   Prepare reports on SLA performance and client engagement metrics.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Hospitality Management, o related field.
  </li>
  <li>
   Minimum 4 years of experience in Relationship Management in the Financial Services Sector
  </li>
  <li>
   Ability to manage multiple projects and clients
  </li>
  <li>
   Strong communication and interpersonal skills
  </li>
  <li>
   Good problem-solving skills
  </li>
  <li>
   Highly organized, planning skills and ability to multitask and respond to a variety of demands
  </li>
  <li>
   Business acumen
  </li>
  <li>
   Attention to details
  </li>
  <li>
   Focus on customer care and teamwork skills and ability to deal with people sensitively and to use initiative in tackling problems
  </li>
  <li>
   Results focus for clients and organization objectives
  </li>
  <li>
   Open to new ideas
  </li>
  <li>
   Excellent command of English. Arabic is an advantage
  </li>
 </ul>
 <p>
 </p>
</div>


Relationship Manager

Auxo Talent

<div>
 <p>
  The Senior Business Development Manager &ndash;
  <strong>
   Commercial Cards
  </strong>
  will be responsible for driving growth in commercial card and B2B payment solutions. This includes developing a strong sales pipeline, engaging financial institution partners, leading product pitches, and supporting end-to-end onboarding and activation of corporate customers. The role requires deep industry expertise, strong stakeholder management, and a proven ability to convert opportunities into revenue.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Business Development &amp; Sales Execution
  </strong>
 </p>
 <ul>
  <li>
   Build, manage, and convert a healthy pipeline of Large Market and B2B opportunities.
  </li>
  <li>
   Meet and exceed KPIs related to pipeline value, conversion rate, time-to-revenue, and Y1/Y2 revenue.
  </li>
  <li>
   Lead customer sales discussions and deliver compelling product presentations.
  </li>
  <li>
   Identify and prioritize prospects; maintain all opportunities in the CRM system.
  </li>
  <li>
   Conduct direct-to-corporate (D2C) outreach when strategically beneficial.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Financial Institution Partner Enablement
  </strong>
 </p>
 <ul>
  <li>
   Create, drive, and win opportunities through financial institution (FI) partners for both card and invoice-led flows.
  </li>
  <li>
   Train and support FI sales teams to enhance their commercial card product knowledge and selling capabilities.
  </li>
  <li>
   Identify key stakeholders within FI partners and align opportunities with strategic objectives.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Customer Onboarding &amp; Activation
  </strong>
 </p>
 <ul>
  <li>
   Support operational onboarding of new corporate clients in collaboration with internal program and product teams.
  </li>
  <li>
   Monitor activation and early usage; identify challenges and coordinate resolutions with relevant product teams.
  </li>
  <li>
   Maintain ongoing engagement with newly onboarded clients to ensure continued adoption and usage.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Strategic Engagement &amp; Reporting
  </strong>
 </p>
 <ul>
  <li>
   Analyze performance results and propose improvements across sales processes and partner engagement.
  </li>
  <li>
   Prepare dashboards and provide regular KPI updates to management.
  </li>
  <li>
   Participate in progress reviews, steering committees, and status reporting meetings.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Skills &amp; Experience
  </strong>
 </p>
 <ul>
  <li>
   10&ndash;12 years of proven sales and business development experience in
   <strong>
    commercial or corporate cards
   </strong>
   (mandatory).
  </li>
  <li>
   Strong understanding of the commercial cards ecosystem, B2B payment flows, and corporate procurement cycles.
  </li>
  <li>
   Demonstrated success in lead generation, pipeline management, and deal conversion.
  </li>
  <li>
   Excellent communication skills in English; Arabic is an advantage.
  </li>
  <li>
   Strong interpersonal skills with the ability to influence and manage multiple stakeholders.
  </li>
  <li>
   Highly motivated, proactive, and results-driven, with strong execution capabilities.
  </li>
  <li>
   Team-oriented with the ability to collaborate effectively across functions.
  </li>
  <li>
   Experience managing stakeholders and coordinating multi-partner projects.
  </li>
 </ul>
 <p>
 </p>
</div>


Business Development Manager

Bulgari

<div></div><div><div><div><p>Position</p>
<p></p><div>DEPUTY STORE MANAGER</div>
<div>MISSION</div>
<div>Efficiently assists the boutique manager to develop and optimize the boutique performance and profitability through:</div>
<div>1. Business Development</div>
<div>2. Team motivation</div>
<div>3. Boutique operations excellence
</div><div>4. Clienteling</div>
<div>Acts as an Ambassador of the Maison inside and outside the boutique: naturally embodies the BVLGARI credo.</div>
<div>Takes operations decisions independently without the presence of the store manager.</div><p></p>
<p>Job responsibilities</p>
<p></p><div>1. BUSINESS DEVELOPMENT &ndash; grow the business</div>
<ul><li>Drives own sales target</li></ul>
<ul><li>Proactive sales inside and outside the boutique</li></ul>
<ul><li>Have knowledge / curiosity of the market and the competition</li></ul>
<ul><li>Supports in identifying stock opportunities, trends and elaborate action plan</li></ul>
<ul><li>Supports as per the store manager request in creating reports, analysis and interpret retail data such as revenues, expenses and competitions</li></ul>
<div>2. TEAM - motivate and reinforce engagement</div>
<ul><li>Under the supervision of the store manager :</li></ul>
<ul><li>Coaches and trains on the floor (customer service, product, after sales service, grooming, visual merchandising)</li></ul>
<ul><li>Overcomes team complaints, objections and requests (Discounts, products) in a confident and positive way
</li></ul><ul><li>Follow-ups and monitors teams KPIs (CRM, sales, daily KPIs)</li></ul>
<ul><li>Plans ahead daily huddles</li></ul>
<ul><li>Identifies team training needs</li></ul>
<ul><li>Is responsible for the induction plan with the support of training and HR departments and accompany (on the floor as a buddy) the new joiners or assign a buddy if needed</li></ul>
<div>3. OPERATIONS - ensure store embodies the brand guidelines and runs smoothly</div>
<ul><li>Prepares the rota and manages the annual leaves in order to ensure optimum store coverage in collaboration with the Store Manager</li></ul>
<ul><li>Leads and organizes the inventories in liaison with support function teams (logistics, finance)</li></ul>
<ul><li>Ensures the perfect retail standards, coordinates with retail operations and suppliers in regards to store maintenance</li></ul>
<ul><li>Supervises AFSS performance, spot opportunities and propose alternative solutions both business oriented and client-centric</li></ul>
<ul><li>Coordinates daily customer service operations (i.e. : sales processes, orders and payments)</li></ul>
<ul><li>Follow-up with the sales administrator for the respect of deadlines and payments</li></ul>
<ul><li>Ensures the coordination with Mall in regards to Mall police permits</li></ul>
<ul><li>Supports in identifying stock opportunities, trends and elaborate action plan</li></ul>
<ul><li>Make sure all employees adhere to company&rsquo;s policies and guidelines (store essentials, LVMH Code of Conduct)</li></ul>
<div>4. CLIENTELING &ndash; deliver memorable and unique experiences to our guests
</div><ul><li>Acts as a role model in delivering excellence (selling ceremony, communication with clients, upselling, crosselling&hellip;)</li></ul>
<ul><li>Comes-up with original solutions to elevate the clients&rsquo; experience aiming to establish a direct and strong business relationship</li></ul>
<ul><li>Shares and gathers ideas on clienteling activities</li></ul><br>
<p></p>
</div><div><div><div>JOB NUMBER<b>
</b></div><div><h3 class="jobSectionHeader"><b>BULG09903
</b></h3></div><div>COUNTRY / REGION<b>
</b></div><div><h3 class="jobSectionHeader"><b>Qatar
</b></h3></div><div>CITY<b>
</b></div><div><h3 class="jobSectionHeader"><b>Doha
</b></h3></div><div>CONTRACT TYPE<b>
</b></div><div><h3 class="jobSectionHeader"><b>Permanent</b></h3></div></div></div></div></div><div></div>

DEPUTY STORE MANAGER, QATAR

Cafe and Bakery

<p>We are looking for a driven Caf&eacute; &amp; Bakery Manager in the Giwan Island and Msheireb to lead daily operations, grow sales, and improve profitability. The ideal candidate has FMCG experience, supplier management skills, catering experience, and a vision to elevate the bakery and cafe.</p><p>Key Responsibilities</p><ul><li>Oversee daily operations, staff management, and workflow efficiency</li><li>Manage suppliers, inventory, ordering, and cost control</li><li>Apply FMCG insights to product mix, pricing, and promotions</li><li>Drive sales growth, catering orders, and new revenue streams</li><li>Prepare and manage budgets, monitor KPIs, and improve margins</li><li>Support marketing, brand consistency, and customer engagement</li><li>Develop and implement strategies for continuous improvement</li></ul><p>Requirements</p><ul><li>Proven experience in caf&eacute;, bakery, restaurant, or FMCG operations</li><li>Strong supplier management, catering, and sales growth experience</li><li>Leadership and financial management skills</li><li>Strong organizational, analytical, and problem-solving abilities</li><li>Passion for food, service excellence, and business growth</li></ul><p>Preferred: Multi-branch experience, POS &amp; inventory systems knowledge, marketing exposure, and ability to scale operations.</p><p>Send CV on: 51852096</p><p>Job Type: Full-time</p>

FMCG Manager

C2HR LLP

<p>The Paint Protection Film (PPF) Shop Manager oversees all operational, technical, and administrative functions of the PPF department. This role ensures consistent, high-quality installations, efficient shop workflow, and exceptional customer experience. The Manager leads a team of technicians, upholds company standards, and drives the growth and performance of the PPF division.</p><p><b>Primary Responsibilities</b></p><p><b>Operational Leadership</b></p><p>● Oversee daily shop operations to maintain efficient workflow, quality control, and timely project completion.</p><p>● Consistently meet or exceed quarterly PPF sales targets through strong product knowledge, customer engagement, and proactive pipeline management.</p><p>● Develop and enforce SOPs to ensure consistency and operational excellence.</p><p>● Manage scheduling, job assignments, and project prioritization to maximize productivity.</p><p>● Ensure compliance with safety protocols, industry standards, and manufacturer guidelines.</p><p><b>Team Management</b></p><p>● Recruit, train, and supervise PPF technicians and support staff.</p><p>● Provide ongoing coaching, performance reviews, and development opportunities.</p><p>● Foster a positive, accountable, and results-driven team culture aligned with company values and objectives.</p><p><b>Customer &amp; Stakeholder Relations</b></p><p>● Serve as the primary point of contact for PPF customers, ensuring transparent communication, accurate job estimates, and high levels of satisfaction.</p><p>● Collaborate with the sales and service departments to coordinate project handoffs and ensure a seamless customer experience.</p><p>● Address and resolve customer concerns or complaints with professionalism and a commitment to service recovery.</p><p><b>Quality &amp; Performance Management</b></p><p>● Uphold quality standards for all installations, ensuring adherence to manufacturer specifications and company benchmarks.</p><p>● Monitor key performance indicators (KPIs), such as turnaround times, rework rates, and customer satisfaction scores.</p><p>● Identify and implement process improvements to enhance quality, reduce waste, and increase profitability.</p><p><b>Inventory &amp; Financial Oversight</b></p><p>● Manage inventory of PPF materials, supplies, and tools to support efficient operations.</p><p>● Coordinate with vendors and suppliers to maintain high-quality material sourcing at competitive pricing.</p><p>● Support budgeting, cost control, and forecasting efforts within the department.</p><p><b>Qualifications</b></p><p><b>Education &amp; Experience</b></p><p>● 3&ndash;5 years of experience in PPF installation or related automotive aftermarket work.</p><p>● 2+ years of experience in a supervisory or management role within a technical or operations environment.</p><p>● PPF application (XPEL, 3M, STEK, SunTek, etc.) strongly preferred.</p><p><b>Knowledge, Skills, &amp; Abilities</b></p><p>● Comprehensive understanding of PPF processes, materials, and installation techniques.</p><p>● Demonstrated ability to lead and motivate a technical team in a fast-paced, quality-driven environment.</p><p>● Strong organizational, analytical, and problem-solving skills.</p><p>● Excellent communication and customer-service abilities.</p><p>● Proficiency in shop management systems, scheduling software, and Google Workspace.</p><p><b>Physical Requirements</b></p><p>● Ability to stand or be on feet for extended periods</p><p>● Comfortable working in a hands-on shop environment.</p><p><b>PAY:</b></p><p>● QAR 4000</p><p>● ARABIC PREFFERED</p><p>Job Type: Full-time</p>

Paint Protection Film (PPF) Shop Manager - CAR DETAILING WORKSHOP

Explore 1424+ Customer engagement manager in Qatar this December. Find roles across top companies and apply now to boost your career.

1424 customer engagement manager jobs IN Qatar

Customer Engagement Manager

Customer Engagement Manager

Relationship Manager

Business Development Manager

DEPUTY STORE MANAGER, QATAR

FMCG Manager

Paint Protection Film (PPF) Shop Manager - CAR DETAILING WORKSHOP