product manager Jobs in Atlanta United States

product manager

technical product owner Jobs in Atlanta United States

technical product owner

application engineer Jobs in Atlanta United States

application engineer

customer experience sr. analyst Jobs in Atlanta United States

customer experience sr. analyst

engineer

customer experience engineering

Microsoft

<div><b>Overview</b><div><p><br>
The world of business is undergoing a significant change with the next digital revolution, the move to the cloud and adoption of AI. M365 is at the forefront of this revolution with an ever-expanding array of services and offerings such as Microsoft Teams, Copilot and more.</p><p>
We are looking for passionate candidates with experience deploying M365 Services for large organizations to help us redefine the customer support experience.</p><p>
The Team</p><p>
The CE3 M365 Advanced Cloud Engineering Team (ACE) team is the leading Engineering touch point with our Strategic Customers for the M365 Platform. We are a diverse global team of highly motivated, talented and customer obsessed Service engineers who love the balance of engineering and customer disciplines. We are constantly pushing ourselves to learn about the latest in collaborative technologies while solving deep engineering challenges on global complex systems where SaaS platforms are deployed in complex customer environments. Working together as a team to innovate on the customer experience is something that we are collectively passionate about.</p><p></p><p><br>
The Role</p><p>
As an ACE you will be responsible for working with strategic customers to ensure they realize value and succeed with all M365 products, including adoption of new ones such as Copilot. You will be developing a lasting and trusted relationship with key platform stakeholders, understanding their technology setup, their business needs and their plans for adoption and use of the M365 platform. You will redefine the support experience by working with our support partners to ensure your customer gets an amazing engineering support experience first time, every time. The ACE will be accountable to show the value of the Mission Critical Service offer to facilitate successful renewal of their purchased services.</p><p>
You will also be the voice of the customer and have a strong connection with M365 service teams, to identify recurring issues and feature requests to drive product improvements. You will work with M365 Product Management &amp; software engineering teams to provide direct and specific feedback from your customer on defects, issues and requested design changes and you will work with customer account teams to drive customer satisfaction.</p><p>
Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p></div><b><br>
Responsibilities</b><br>
<div><ul><li>
Be responsible for the customer&rsquo;s support experience with M365 working closely with engineering</li><li>
Act as a Subject Matter Expert on at least one core workload (SharePoint, Microsoft Copilot, Exchange(Preferred), Microsoft Teams,) to assist a broad set of customers.</li><li>
SupportM365 customers via a multiple of modalities in a 24x7x365 global support delivery team.</li><li>
Ability to go technically deep across M365 services and actively seek solutions to customer needs and communicate trends to leadership.</li><li>
Improve internal efficiency and customer happiness by finding opportunities to optimize existing processes and tools.</li><li>
Build a close working relationship with other engineering teams related to assigned service areas (ie, Messaging, Collaboration, Platform Admin), to leverage in case of escalations, as well as to drive product improvements.</li><li>
Lead and contribute your ideas and innovation to various M365 Service Improvement Programs and initiatives to advance our collective capabilities</li></ul></div><br>
<b>
Qualifications</b><p><b><br>
Required Qualifications:</b></p><ul><li>
Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 4+ years experience in technology industry, cloud, technical support, and/or customer experience engineering OR equivalent experience.</li></ul><p><b>
Other Requirements:</b><br>
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:<br>
<br>
<b>Microsoft Cloud Background Check:</b> This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.</p><p><b>
Preferred Qualifications:</b></p><ul><li><div>
Master's Degree in Engineering, or related field AND 6+ years experience in technology industry, cloud, technical support, and/or customer experience engineering OR Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 8+ years experience in technology industry, cloud, technical support, and/or customer experience engineering OR equivalent experience.</div></li><li>
2+ years customer facing experience.</li><li>
Proven history of customer-obsession, including blog posts, how-to videos, etc.</li><li>
Experience analyzing, troubleshooting, and providing solutions for technical issues</li><li>
Certification in Microsoft and/or competing Cloud Technologies strongly preferred.</li><li>
Can include MSCE in Cloud Platform and Infrastructure, Core Infrastructure, Mobility or Productivity</li><li>
Understanding of and ability to migrate from various third-party platforms to Microsoft 365</li><li>
Minimum of 2 years&rsquo; experience in a customer-facing role, inclusive of interactions with internal stakeholders within an IT department
 </li><li>Extensive experience working with customers on M365, application development and deployment</li><li>
Experience analyzing, troubleshooting, and providing solutions for technical issues</li><li>
Effective customer-facing and presentation skills</li><li>
Deep technical experience with 1 or more M365 products</li><li>
Solid problem-solving and technical leadership skills</li><li>
Works well in a global team environment</li><li>
Experience leading projects across multiple engineering organizations</li><li>
The ability to take complex topics and make them easy to digest for a wide range of audiences, from Tech Support to CIOs.</li></ul><p>
#DPG #DPGHiring</p><br>
<br>
<br>
<p>Customer Experience Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.
</p><p></p><p>Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:<br>
https://careers.microsoft.com/us/en/us-corporate-pay</p><p><br>
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><p></p><p><br>
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process<b>.</b></p></div>

Customer Experience Engineering

Case Technologies

<p>Job Title: Customer Experience Sr. Analyst</p><p>Job Overview</p><p>The Customer Experience Sr. Analyst supports the Customer Care Center by analyzing customer sentiment, CSAT scores, and Voice-of-Customer (VOC) feedback to identify trends and improvement opportunities across Customer Care Center operations. This role turns raw customer data into clear, actionable insights that guide cross-functional decisions and help elevate the overall customer experience.</p><p>The Sr. Analyst acts as a key insights partner &mdash; producing thoughtful analysis, compelling storytelling, and proactive recommendations that enhance both strategic planning and day-to-day operations.</p><p>Overall Deliverables<br/>This content should not be construed as an exhaustive list of responsibilities or requirements. Employees may be required to perform other job-related responsibilities to help the department achieve its goals.</p><p>Responsibilities</p><p>Customer Experience Insights &amp; Analysis:</p><ul><li>Analyze CSAT, NPS, and customer sentiment data across Roadside and CCC operations.</li><li>Conduct text analytics, tagging, and VOC theme identification to surface customer pain points and service opportunities.</li><li>Perform deep-dive assessments comparing Roadside vs. CCC experience drivers.</li><li>Identify journey bottlenecks and operational friction points impacting customer satisfaction.</li><li>Monitor trends in closed-loop feedback to highlight systemic issues or areas requiring stakeholder alignment.</li></ul><p>Reporting &amp; Executive Communication:</p><ul><li>Develop weekly and monthly insights dashboards and summary reports in Power BI.</li><li>Build executive-ready narratives that connect customer sentiment to operational behavior.</li><li>Present insights to leadership in clear, concise, and visually compelling formats.</li></ul><p>Cross-Functional Partnership:</p><ul><li>The Sr. Analyst will identify and share relevant customer insights with:</li><li>Parts</li><li>Engineering Services</li><li>After-Sales Business Development (ASBD)</li><li>This includes</li><li>Highlighting product, parts, or engineering-related dissatisfaction themes.</li><li>Supporting root cause analysis beyond CCC operations.</li><li>Flagging recurring systemic breakdowns affecting service and retention.Tools &amp; Platforms:</li><li>Use Power BI, Medallia, Genesys, Copilot, Salesforce, and internal MBUSA systems to gather, analyze, and visualize data.</li><li>Maintain data accuracy and integrity across reporting sources.</li><li>Support forecasting, predictive trending, or ad-hoc analysis based on business needs.</li></ul><p>Qualifications</p><p>Required</p><ul><li>Bachelor&rsquo;s degree in Business, Analytics, Communications, Psychology, or equivalent experience.</li><li>2&ndash;4 years of experience in customer experience analytics, business analysis, call-center insights, or a related field.</li><li>Proficiency in Power BI, Microsoft Copilot &amp; AI-enabled tools</li><li>Experience with Medallia, Salesforce, or similar CX platforms.</li><li>Strong analytical abilities with an ability to simplify complexity.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational skills and ability to prioritize in a fast-paced environment.</li><li>Demonstrated ability to work collaboratively and influence cross-functional partners.</li><li>Preferred</li><li>Experience in automotive, luxury, or high-expectation customer service environments.</li><li>Familiarity with predictive analytics or VOC methodology.</li><li>Experience with call center operations or roadside assistance operations.</li><li>Knowledge of journey mapping or service design principles.</li><li>Competencies</li><li>Customer-centric mindset</li><li>Analytical and detail-oriented</li><li>Insight storytelling &amp; executive communication</li><li>Collaborative partnership</li><li>Continuous improvement focus</li><li>Strong data literacy</li></ul><p>Hybrid Requirement - Onsite at Sandy Springs Office</p><p>Pay: From $20.00 per hour</p><p>Work Location: Hybrid remote in Atlanta, GA 30328</p>

Customer Experience Sr. Analyst

Ahead

<div><div>AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.</div>
<div></div>
<div>At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.</div>
<div></div>
<div>We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.</div>
<div></div>
<div><b><i>We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.</i></b></div><div></div><div><p><br>
We&rsquo;re hiring a Technical Product Owner with a strong technical and delivery background to lead one of the USA squads supporting our overall agentic product platform. This role starts with a heavier emphasis on scrum leadership, delivery execution, and technical coordination within a platform team that is still being built out. Over time, we expect the role to expand into deeper Technical Product Owner responsibility as the platform, product model, and external offering mature. Our longer-term direction includes SaaS/PaaS-style productization and enterprise deployment patterns where customers may eventually run the product in their own secure environment with isolated data and integrations, but that is a future direction rather than the immediate operating model.</p>
<p>
The ideal candidate brings strong technical depth and has been close enough to the work to validate the architecture, technical details, and execution required to deliver high-quality stories. They should have a hands-on builder background, be able to work credibly with engineers, and know how to hold a team accountable to delivery outcomes while driving against strategic initiatives. This role requires someone with a solid product mindset who can connect technical execution to business value, priorities, and roadmap direction. Practical AI product experience is ideal, but it is not a deal breaker for someone with the right technical foundation, delivery leadership, and product instincts.</p>
</div>
<h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3><div>
<ul><li>Mandatory: Strong external customer-facing SaaS engineering background and prior experience working as a Technical Product Owner (TPO) or closely related delivery/product lead in a SaaS product company, supporting multi-tenant or PaaS-style products sold on subscription to external B2B customers.</li>
<li>Start by leading the USA squad with a heavier emphasis on scrum leadership, delivery execution, sprint rigor, and technical coordination while the platform and offering continue to mature.</li>
<li>Serve as the primary owner for squad-level execution, ensuring stories are well-defined, technically grounded, and aligned to roadmap priorities, customer needs, and business goals.</li>
<li>Bring enough technical depth and hands-on builder experience to validate architecture, technical requirements, acceptance criteria, and the execution details required for high-quality delivery.</li>
<li>Work closely with product leadership, engineers, architects, and design partners to translate strategic priorities into epics, user stories, acceptance criteria, and sequenced sprint goals.</li>
<li>Hold the squad accountable to delivery outcomes, technical integrity, and release readiness in partnership with product and engineering leads.</li>
<li>Act as a primary product counterpart for distributed delivery, collaborating closely with India squad partners and other global engineering stakeholders to keep work aligned across regions.</li>
<li>Communicate product context, business value, customer impact, and success criteria to the team while making clear trade-off decisions on scope, sequencing, and readiness.</li>
<li>Partner with leadership to define and track KPIs, adoption metrics, and outcome measures for the capabilities owned by the USA squad.</li>
<li>Ensure the team understands how external clients may eventually evaluate, buy, implement, and use the product, including implications for onboarding, configuration, integration, supportability, and future productization.</li>
<li>Collaborate directly with business leaders, Customer Success, Sales, and IT stakeholders to refine requirements, validate priorities, and incorporate market and customer feedback into planning.</li>
<li>Lead requirements elaboration, business process detailing, and solution design sessions for features owned by the USA squad.</li>
<li>Support UAT planning, validation, defect resolution, release readiness, and post-release feedback loops for externally released product features.</li>
<li>Help coordinate dependencies across USA and India squads so work can move efficiently without losing product intent, technical quality, or accountability.</li>
<li>Grow over time into deeper Technical Product Owner responsibility as the platform, product model, and external offering mature.</li>
</ul></div><h3 class="jobSectionHeader"><b>Qualifications</b></h3><div>
<ul><li>Mandatory: Strong SaaS engineering background, prior experience as a Technical Product Owner / Product Owner, and prior Scrum Master experience.</li>
<li>Demonstrated experience working closely enough to engineering to validate technical details, challenge weak story definition, and guide execution toward quality outcomes.</li>
<li>Hands-on builder background or equivalent engineering-adjacent execution experience that provides credibility in technical discussions related to architecture, APIs, integrations, data isolation, and non-functional requirements.</li>
<li>Experience leading teams through structured delivery, including sprint planning, backlog refinement, execution follow-through, and delivery accountability.</li>
<li>Certified Scrum Master (CSM) or equivalent is preferred.</li>
<li>8+ years of total experience, with 3+ years leading AI, software, or technically complex product delivery efforts.</li>
<li>Strong understanding of Agile principles and frameworks.</li>
<li>Excellent communication, prioritization, and problem-solving skills.</li>
<li>Practical AI product experience is ideal, especially experience translating AI/ML capabilities into customer-facing features and measurable outcomes, but it is not a deal breaker.</li>
</ul></div><h3 class="jobSectionHeader"><b>Proven Experience:</b></h3><div>
<ul><li>Translating business priorities into sprint goals, user stories, and actionable delivery plans</li>
<li>Backlog refinement and sprint planning collaboration</li>
<li>Cross-functional collaboration with business leaders, IT, domain managers, and customer-facing teams (Sales / Customer Success / Support)</li>
<li>Driving alignment across multiple business areas in support of externally delivered SaaS / PaaS offerings or emerging product models</li>
<li>Coordinating delivery across distributed teams and time zones without losing accountability or momentum</li>
</ul></div><h3 class="jobSectionHeader"><b>Ideal Candidate Profile</b></h3><div>
<ul><li>Strong technical owner who can connect architecture, story quality, and execution details to delivery outcomes</li>
<li>Hands-on builder mindset with the judgment to validate what is required technically, not just manage process around it</li>
<li>Solid product mindset that connects technical execution to business value, priorities, and strategic initiatives</li>
<li>Comfortable leading through delivery accountability and cross-functional coordination, not just backlog administration</li>
<li>Able to make clear trade-off decisions and maintain momentum in ambiguous environments</li>
<li>Motivated by building real products and delivering outcomes with a team</li>
<li>A curious person who enjoys novel problem spaces</li>
<li>Someone who is always learning and brings the right attitude and perspective to lead by example and inspiration inside of a positive and delivery focused team of amazing people</li>
<li>Someone who can demonstrate the ability to use AI to build AI and has experience with Cursor</li>
</ul></div><div><i>The compensation range indicated in this posting reflects the On-Target Earnings (&ldquo;OTE&rdquo;) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate&rsquo;s relevant experience, qualifications, and geographic location.</i></div>
<div></div>
<div><b>Why AHEAD:</b></div>
<div></div>
<div>Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.</div>
<div></div>
<div>We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.</div>
<div></div>
<div><b>USA Employment Benefits include:</b></div>
<ul><li>Medical, Dental, and Vision Insurance</li></ul>
<ul><li>401(k)</li></ul>
<ul><li>Paid company holidays</li></ul>
<ul><li>Paid time off</li></ul>
<ul><li>Paid parental and caregiver leave</li></ul>
<ul><li>Plus more! See benefits https://www.aheadbenefits.com/ for additional details.</li></ul>
<div></div>
<div><b>Use of AI:</b></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.</div>
<div></div>
<div>If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com.</div>
<div></div>
<div>You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out.</div>
</div>
<p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Technical Product Owner

Barracuda Networks

<div><div>Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.</div><div>
</div><div>
We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.</div><div>
</div><div><b>
Envision Yourself at Barracuda:</b></div><div>
</div><div>
Barracuda is seeking a <b>Manager, Offensive Security</b> to lead a team of cybersecurity engineers focused on threat detection and attack stimulation across a wide range of technologies, including SaaS, endpoint, network, and cloud platforms. In this role, you will play a critical part in driving detection innovation, engineering processes, and attack and defend lifecycle for Barracuda XDR.</div><div>
</div><div>
This is a unique opportunity to blend security operations, data engineering, detection engineering, offensive security and leadership in a global 24x7 Security Operations Center (SOC). You will work with over 50 different data sources and lead efforts aligned with the MITRE ATT&amp;CK framework, while fostering collaboration between red, purple, green and blue teams to advance threat detection and response along with ensuring overall improvement and enhancement of Barracuda Security Operations Center.</div><div>
</div><div><b>
What You&rsquo;ll be Working on:</b></div><div>
</div><div><b>
Proactive Engineering &amp; Detection Development</b></div><ul><li><div>
Lead and mentor a team of cybersecurity Engineers</div></li><li><div>
Develop, test and tune detection rules for multiple attack vectors across cloud, network, and endpoint telemetry.</div></li><li><div>
Design and maintain CI/CD pipelines to version and deploy detection rules.</div></li><li><div>
Implement and manage the full lifecycle of SIEM detection rules.</div></li><li><div>
Foster collaboration between red and purple teams to drive offensive and defensive innovation.</div></li><li><div>
Create and execute sprint projects using Agile methodologies to improve SOC maturity and R&amp;D efforts.</div></li><li><div>
Implement proactive threat hunting initiatives across customer networks.</div></li><li><div>
Guide and monitor your team through complex security incidents such as ransomware.</div></li></ul><div><b>
Attack Operations &amp; Adversary Simulation</b></div><ul><li><div>
Lead adversary simulation exercises and exploit research initiatives</div></li><li><div>
Design and execute detection testing scenarios and breach simulations</div></li><li><div>
Conduct tabletop exercises and kill chain rehearsals</div></li><li><div>
Develop and manage a open-source red teaming repository for attacks and stimulations</div></li><li><div>
Develop threat modeling frameworks and campaign replay scenarios</div></li><li><div>
Conduct and manage live &ldquo;attack and defend&rdquo; exercises to test detection and response readiness</div></li></ul><div><b>
Threat Hunting &amp; Proactive Detection</b></div><ul><li><div>
Implement proactive threat hunting initiatives across customer networks</div></li><li><div>
Lead efforts in identifying emerging TTPs and zero-day discovery</div></li><li><div>
Oversee malware analysis and hunt campaigns</div></li><li><div>
Drive trend analysis and adversary profiling initiatives</div></li><li><div>
Manage threat publications such as blogs, webinars, and podcasts.</div></li></ul><div><b>
Strategic Planning &amp; Operations</b></div><ul><li><div>
Drive strategic planning, goal setting, and roadmap execution.</div></li><li><div>
Ensure key SOC metrics, SLAs, and detection performance standards are met.</div></li><li><div>
Coordinate and maintain a global 24x7x365 on-call schedule.</div></li><li><div>
Provide regular reporting and weekly metrics related to Level 5 operations.</div></li><li><div>
Serve as a key point of escalation for critical security incidents.</div></li><li><div>
Lead implementation of new rules based on evolving vulnerabilities and adversary TTPs.</div></li></ul><div><b>
Innovation and R&amp;D</b></div><ul><li><div>
Lead R&amp;D for emerging use cases, tools, and integration efforts.</div></li><li><div>
Guide to the evaluation and adoption of new technologies aligned with future-facing cyber defense.</div></li><li><div>
R&amp;D around use of AI and automation for offensive security.</div></li></ul><p><b>
What You Bring To The Role:</b></p><ul><li><div>
6+ years in security operations, detection engineering and offensive security</div></li><li><div>
2-3 years in leadership experience managing high-performing cybersecurity teams.</div></li><li><div>
3&ndash;4 years of hands-on experience with Python and SQL.</div></li><li><div>
Experience with Kali and other pentesting/hacking tools</div></li><li><div>
Developed and managed lab environments for attack and defend exercises</div></li><li><div>
Bachelor&rsquo;s or master's degree in Cybersecurity, Information Security, or related field.</div></li><li><div>
Strong understanding of cloud platforms (AWS, Azure, GCP).</div></li><li><div>
Experience with SIEMs like Elastic and Databricks, including advanced detection implementation.</div></li><li><div>
Familiarity with Windows, Unix, and Linux systems.</div></li><li><div>
Experience with threat intelligence platforms (e.g., Anomali, Cybersixgill).</div></li><li><div>
Strong verbal and written communication skills.</div></li><li><div>
Demonstrated ability to work across global time zones (U.S. East, India and Ireland teams).</div></li><li><div>
Strong project management, problem-solving, and decision-making skills.</div></li><li><div>
Ability to lead during high-pressure cybersecurity incidents and guide team response.</div></li></ul><div><b>
What you&rsquo;ll get from us:</b></div><div>
</div><div>
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility &ndash; there are opportunities for cross training and the ability to attain your next career step within Barracuda.
</div><ul><li><div>Equity, in the form of non-qualifying options</div></li><li><div>
High-quality health benefits</div></li><li><div>
Retirement Plan with employer match</div></li><li><div>
Career-growth opportunities</div></li><li><div>
Flexible Time Off and Paid Time Off benefits</div></li><li><div>
Volunteer opportunities</div></li></ul><p></p><p><br>
#LI-remote</p><p>
Job ID 27-0029</p></div>

Manager, Offensive Security

Magnolia Advanced Materials, Inc.

<div><p>Since 1957, Magnolia Advanced Materials, Inc. has been an innovator in the high-performance epoxy systems used in the aerospace, defense, civil engineering, communication, electronics, electrical, energy, marine, recreation, and transportation industries. We offer an unrivaled portfolio of adhesives, sealants, and functional coatings, providing innovative solutions to various industry applications.
</p><p><b>Benefits:</b></p><ul><li>
Weekly Pay
</li><li>Day Shift Available, No Work on Weekends. M-F Schedule, OT Available</li><li>
100% Company Retirement Match up to 3% Contribution.
</li><li>Benefit Credit to go towards enrolled benefit premiums.</li><li>
Free In-house Gym Fitness Center</li><li>
Plus more&hellip;</li></ul><p><b>
Job Overview:
</b></p><p>Reporting to the Quality Engineering Manager, the Quality Control Technician II is responsible for supporting operations by performing in-process and finished good inspection of Magnolia&rsquo;s broad epoxy portfolio. The technician must ensure testing is compliant with engineering standards (ASTM, ISO), customer specifications, and internal requirements. The technician will also support incoming raw material inspections, shelf-life extension, research and development, inventory management, continuous improvement, and safety activities. This is a &ldquo;hands-on&rdquo; lab role, and daily work requires the preparation of adhesively bonded assemblies and destructive testing</p><p><b>
Duties and Responsibilities:</b>
</p><ul><li>Maintain and promote a high degree of workplace professionalism</li><li>
Work safely with various chemicals and chemical formulations using appropriate personal protective equipment</li><li>
Collaborate closely and communicate effectively with staff and management to ensure the timely delivery of test results</li><li>
Excellent attention to detail and a continuous improvement mindset are required</li><li>
Competence using digital balances, compressed gas cylinders, and basic lab equipment is required</li><li>
Machine parts using a bandsaw, grinding wheel, mill, and other tools according to customer requirements</li><li>
Prepare adhesively bonded assemblies according to customer drawings and specifications</li><li>
Demonstrate mechanical strength of adhesive assemblies using universal test frames (compression, shear, and peel)</li><li>
Perform flammability testing using burn chambers</li><li>
Probe the application characteristics of Magnolia adhesives using viscometers, slump jigs, extruders, and rheometers</li><li>
Perform physical inspections, including density, durometer hardness, and fineness of grind</li><li>
Analyze and interpret test data and react to trends</li><li>
Support in-process inspection and coordinate key processes during manufacturing</li><li>
Perform inspections of incoming raw materials to ensure suitability for use in Magnolia&rsquo;s manufacturing processes</li><li>
Maintain excellent record-keeping practices using basic software to include date, product name, batch number, sample number, and test results for each product manufactured</li><li>
Support continuous improvement activities to enhance Magnolia&rsquo;s commitment to quality and customer satisfaction</li><li>
Participate in Corrective and Preventive Action (CAPA) activities</li><li>
Perform other duties as assigned.</li></ul><p><b>
Skills and Qualifications:</b></p><ul><li>
Must have good written and verbal communication skills.</li><li>
Demonstrate the ability to work within a diverse team, as well as being self-motivated.</li><li>
Must be able to multitask and prioritize according to urgency.</li><li>
Must be comfortable working in a chemical laboratory environment, performing tests per material specifications.</li><li>
Basic mathematical skills required.</li><li>
Must have basic computer skills, including MS Office (i.e., Outlook, Excel, Word, etc.), and the ability to learn testing equipment software.</li><li>
Must have the ability to adapt to daily workload changes.</li></ul><p>
</p><p><b>Required Education and/or Experience:</b></p><p>
</p><ul><li>High School Diploma required</li><li>
Quality Control experience,
</li><li>Two- or 4-year degree in an associated discipline is a plus, but not required.</li><li>
Technical school is a plus.</li><li>
Minimum 2 years of experience in chemical manufacturing preferred.</li><li>
ASQ training or certification preferred.
</li><li>Machining experience is a plus.</li></ul><p><b>
Supervisory Responsibilities:</b></p><p>
None</p><p><b>
Certificates, Licenses, and Registrations:</b></p><p>
All candidates are required to pass a drug screening and background check and must provide proof of eligibility to work in the United States once an offer for employment is made.</p><p><b>
Working Conditions/Physical Demands:</b></p><ul><li>
This is a chemical plant environment.</li><li>
Must use PPE (Personal Protective Equipment) as required by safety policies.</li><li>
Must be able to lift and move up to 10 lbs.</li><li>
Noise levels are moderate throughout the plant.</li><li>
Physical exertion is required, such as walking, standing, stooping, occasional sitting, and climbing.</li><li>
Specific vision abilities required by this job include close vision, distance vision, and color vision.</li></ul><p><i>
Magnolia Advanced Materials, Inc. is an Equal Employment Opportunity/Affirmative Action and E-Verify employer. All qualified applicants will receive consideration for employment. P</i><i>eople with disabilities and protected veterans are encouraged to apply.</i></p></div><p></p>

Quality Control Technician II

Greenlight Financial Technology

<div><div><div>Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family&rsquo;s future. Kids and teens learn to earn, save, spend wisely, and invest.</div>
<div></div>
<div>At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It&rsquo;s no small task, and that&rsquo;s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it.</div><div></div><div><p><br>
Greenlight's internship is a paid program for current college students. Throughout the internship, you&rsquo;ll collaborate on thoughtful projects and bring your fresh perspectives to impact our product and families. We encourage you to make your mark here as you grow as a professional, broaden your network, learn new skills and live the Greenlight mission &mdash; to empower families to build financial strength, protect what matters most, and stay deeply connected&mdash;so they can thrive together in every stage of life.</p>
<p>
We are seeking a highly motivated and enthusiastic <b>Product Manager Intern</b> to join our team for an intensive 8-week summer program. You will be embedded within the team responsible for building and enhancing the internal tools used by our Customer Support agents. This is an incredible opportunity to gain hands-on product management experience in a fast-paced, high-impact domain within a B2B and B2C financial technology environment.</p>
</div>
<div><p>You will report directly to the dedicated, full-time Product Manager for the Customer Support Tools domain.</p></div></div><div></div><div><div><h3 class="jobSectionHeader"><b><br>
What you will be doing:
</b></h3><div><div><div><ul><li>Drive the lifecycle of features from concept to launch, including requirements gathering, design, and collaborating with the engineering team during grooming and development.</li>
<li>Work closely with product domain teams across the organization to understand new features, define how they should be supported, and ensure all necessary APIs are in place to enable required customer support tooling.</li>
<li>Fully immerse yourself in the day-to-day operations of an Agile development team, participating in all ceremonies (e.g., stand-ups, retrospectives).</li>
<li>Assist the full-time Product Manager in writing development stories, guiding sprint planning, helping to define priorities and scope to ensure the engineering team is set up for success.</li>
<li>Actively engage with the Customer Service, Risk and Compliance Operations teams to collect feedback, observe their workflow, and formulate data-driven solutions to the top pain points they experience with their current tooling.</li>
</ul></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>What you should bring:
</b></h3><div><div><div><ul><li>Currently pursuing a Bachelor's or Master's degree in Business, Computer Science, Engineering, or a related field.</li>
<li>A 3.0 GPA or higher</li>
<li>A strong passion for technology, problem-solving, and improving user experiences.</li>
<li>Excellent communication, presentation, and interpersonal skills.</li>
<li>Demonstrated ability to learn quickly and thrive in a dynamic, collaborative team environment.</li>
<li>Familiarity with Agile methodologies is a plus.</li></ul><br>
<p></p>
</div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>
Learning Opportunities:</b></h3><div><div><div>
<ul><li>Direct mentorship from an experienced, full-time Product Manager.</li>
<li>Opportunities to ship real features that will be used daily by our Customer Support agents, providing tangible business value.</li>
<li>Gain invaluable experience in the FinTech industry and the specific challenges of enterprise internal tools.</li>
</ul>
</div></div></div></div></div><div></div><div><div><b>Who we are:</b></div>
<div>It takes a special team to aim for a never-been-done-before mission like ours. We&rsquo;re looking for people who love working together because they know it makes us stronger, people who look to others and ask, &ldquo;How can I help?&rdquo; and then &ldquo;How can we make this even better?&rdquo; If you&rsquo;re ready to roll up your sleeves and help create a world where every child grows up to be happy and healthy in money and life, apply to join our team.</div>
<div></div>
<div>Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.</div>
<div></div>
<div>Greenlight is committed to an inclusive work environment and interview experience. If you require reasonable accommodations to participate in our hiring process, please reach out to your recruiter directly or email accomodations@greenlight.me.</div>
</div><div></div><div><div><i>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</i></div></div></div>

Product Manager Intern Atlanta, GA

Amdocs

<div><p>Plano, Texas
<br>
Alpharetta, Georgia
<br>
Mississauga, ON-Canada
<br>
Required Travel: No
<br>
Open to Relocation: No
</p><div><div><div><h2 class="jobSectionHeader"><b>Who are we?
</b></h2></div><div><p>Amdocs helps the world&rsquo;s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains &ndash;delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com
</p><p>At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.<br>
</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>In one sentence
</b></h2></div><div><p>We are seeking an experienced Site Reliability Engineer (SRE) to join our Data Center Engineering team at Level 3. This role requires a technically strong and operationally mature engineer who will help design, scale, and maintain the reliability of our physical and virtual data center infrastructure. As a Level 3 SRE, you will be a technical leader responsible for ensuring system uptime, optimizing capacity and performance, and contributing to long-term infrastructure resiliency.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>What will your job look like?
</b></h2></div><div><ul><li>Architect, deploy, and support SQL Server Always On Availability Groups across on-prem and Azure environments.
</li><li>Install, configure, and maintain SQL Server Failover Cluster Instances (FCI).
</li><li>Administer Windows Server Failover Clustering (WSFC), quorum, and node health.
</li><li>Plan and execute failover testing, DR drills, and recovery validation.
</li><li>Perform SQL Server installation, upgrades, patching, and migrations.
</li><li>Manage backup, restore, and disaster recovery strategies.
</li><li>Monitor and tune database performance (indexing, query optimization, waits).
</li><li>Troubleshoot replication, latency, blocking, and cluster-related issues.
</li><li>Configure and manage AG listeners, networking, DNS, and storage.
</li><li>Ensure database security, auditing, and compliance.
</li><li>Automate DBA tasks using T-SQL, PowerShell, and SQL Agent.
</li><li>Support application deployments and schema changes.
</li><li>Provide 24&times;7 production support for mission-critical systems.
</li><li>Maintain runbooks, standards, and operational documentation.
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>All you need is...
</b></h2></div><div><ul><li>Bachelor&rsquo;s degree in Computer Engineering, Electrical Engineering, Information Technology, or a related technical field.
</li><li>4-7 years of experience in database administration and operations.
</li><li>Experience participating in or leading incident response and postmortem analysis processes.
</li><li>Previous exposure to hybrid environments integrating on-premise data centers with public or private cloud platforms is desirable.
</li><li>4+ years of experience with SQL Server Database.
</li><li>4+ Years of experience with any other RDBMS Database knowledge (oracle, PostgreSQL).
</li></ul>Expertise
<br>
<ul><li>Hands-on experience with backup, recovery, and HA solutions.
</li><li>Strong proficiency in Linux and Debian environments.
</li><li>Proficiency in scripting for database automation.
</li><li>Excellent analytical, problem-solving, and troubleshooting skills.
</li><li>Strong communication skills for cross-team collaboration.
</li><li>Understanding of Oracle and MySQL databases is a plus, but not mandatory.
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Why you will love this job:
</b></h2></div><div><ul><li>Ability to grow and gain many opportunities for professional development.
</li><li>We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
</li><li>We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!
</li></ul></div></div></div><p><b>Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce</b></p></div>

Site Reliability Engineer (SQL) - Data Center (Level 3)

Explore 481+ Customer experience engineering in Atlanta United States this April. Find roles across top companies and apply now to boost your career.