product manager

head of sales

sales consultant

sales executive

business development lead

customer experience leader

Breadfast

<div>
 
 
 Role Objectives:
 
 
 
 As a Customer Experience Lead you'll play a pivotal role in shaping the experience of every Breadfast customer. You'll lead and inspire a team of CX Senior Associates &amp; Associates, driving performance, ensuring top-notch service, and fostering a growth-oriented environment.
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 <ul>
 <li>
 Motivate, mentor, provide constructive feedback, and coach the team, guiding them to success by identifying development needs and providing personalized support
 </li>
 <li>
 Empower the team to handle complex or escalated customer issues confidently, ensuring customer satisfaction
 </li>
 <li>
 Analyze interactions, create reports, and validate complaints to identify areas for improvement within Breadfast's offerings.
 </li>
 <li>
 Communicate them effectively with other teams and follow through for resolution
 </li>
 <li>
 Develop a deep understanding of customer needs and communicate this feedback to drive ongoing product enhancements
 </li>
 <li>
 Manage schedules, overtime, and vacation requests while ensuring team adherence to procedures and high-quality service delivery
 </li>
 <li>
 Evaluate team and individual performance, utilizing KPIs to measure success and identify areas for improvement
 </li>
 <li>
 Proactively seek ways to boost productivity and customer satisfaction, fostering a culture of continuous learning and growth.
 </li>
 </ul>
 
 
 
 
 
 Required EDUCATION, KNOWLEDGE, AND SKILLS:
 
 
 <ul>
 <li>
 Bachelor's Degree in any relevant field
 </li>
 <li>
 2 to 3 years of experience leading a team and have a passion for inspiring and motivating others
 </li>
 <li>
 Excellent written and verbal communication skills in both Arabic and English
 </li>
 <li>
 Experience with CRM systems and embrace technology to enhance operations
 </li>
 <li>
 Thrive in a fast-paced environment with rotational shifts and changing priorities
 </li>
 <li>
 Initiative, accurate, and manage multiple tasks effectively
 </li>
 <li>
 Responsible and have a high sense of ownership and commitment.
 </li>
 </ul>
 
 
</div>

Customer Experience Leader

IC Group

<div>
 
 
 Company Description
 
 
 
 Established in 1995, IC Group has been a dynamic leader in the real estate industry across Egypt, making significant investments in prominent projects in major cities. Focused on delivering quality, innovation, and customer satisfaction, IC Group emphasizes creating lasting value for its stakeholders. The company operates with a commitment to building sustainable relationships while providing reliable and timely services to meet market demands. With a strong presence across Egypt, Sudan, and the Gulf region, IC Group leverages market expertise and a skilled team to meet evolving customer needs and ensure mutual success.
 
 
 
 
 
 
 Role Description
 
 
 
 &nbsp;* Strategy &amp; Planning: Develop and execute high-impact marketing plans for residential , commercial and second home projects.
 
 
 &nbsp;* Brand Identity: Oversee the creation of visual and written content (Renders, Brochures, Videos) to ensure a premium brand image.
 
 
 &nbsp;* Market Analysis: Monitor real estate market trends, competitor pricing, and buyer behaviour.
 
 
 &nbsp;* Performance Tracking: Manage marketing budgets and report on ROI and Cost Per Lead (CPL).
 
 
 Key Requirements:
 
 
 &nbsp;* Experience:5&ndash;7+ years , with a proven track record in the real estate industry.
 
 
 &nbsp;* Digital Proficiency: Expert knowledge of performance marketing, SEO, CRM tools, and Ai Tools
 
 
 &nbsp;* Leadership: Ability to lead a creative team (Designers, Copywriters) and manage external agencies.
 
 <ul>
 <li>
 &nbsp;* Analytical Mindset: Data-driven approach to decision-making and budget allocation.
 </li>
 </ul>
</div>

Marketing Manager

Nextcare

<div>
 The main duty of a Customer Care Unit Officer is to respond to communication inquiries / complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded within predetermined time scales and are dealt with the highest standards of customer service. The CCU Officer will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. The CCU Officer will correspond with Care Center Management accordingly and comply to provide a customer-oriented service at all times.
 
 
 
 
 Key Responsibilities
 
 /What You Do
 
 
 
 <ul>
 <li>
 Closely coordinate with Payers, Providers and Members by providing quality actions and resolutions to their concerns and queries.
 </li>
 <li>
 Proactively handle complaints at the earliest.
 </li>
 <li>
 Follow communication/update expectations with clients, in accordance with NEXtCARE policies, scheme or agreed time frames set.
 </li>
 <li>
 Answer inbound Emails as well as assist customers who have specific inquiries
 </li>
 <li>
 Build customer&rsquo;s interest in the services and products offered by the company
 </li>
 <li>
 Provide personalized customer service of the highest level
 </li>
 <li>
 Update the existing database with changes and the status of each existing/prospective customer/member
 </li>
 <li>
 Document details of all conversation and actions taken.
 </li>
 <li>
 Correspond with Care Centre Management and keep an open channel of communication.
 </li>
 <li>
 Maintaining records and close-loop each call by completing the clerical duties which includes faxing, filling up paperwork, doing checks on credit references, as well as liaising with other departments
 </li>
 <li>
 Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.
 </li>
 <li>
 Efficiently adjudicate pre-approval claims that exceed the standard Turnaround Time (TAT) to ensure timely resolution.
 </li>
 <li>
 Issue Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.
 
 
 </li>
 </ul>
 
 AI READINESS
 
 Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.
 
 
 
 Key Requirements/What You Bring
 
 
 
 <ul>
 <li>
 Bachelors Degree ; Medical background (Medical, Paramedical)
 </li>
 <li>
 2+ years experience in a Call Centre/ Customer Service environment, TPA Hospitals or Medical Centers exposure a plus.
 </li>
 <li>
 Physically fit to carry out duties.
 </li>
 <li>
 Legally permitted to work in the country of operations.
 </li>
 <li>
 Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.
 </li>
 <li>
 Excellent customer service and support skills.
 </li>
 <li>
 Excellent Arabic &amp; English language skills
 
 
 </li>
 </ul>
 
 How we hire
 
 Allianz Partners does not accept unsolicited CV&rsquo;s or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.
 
 
 Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.
 
 
 Our products are embedded seamlessly into our partners&rsquo; businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.
 
 
 We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.
 
 
 We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.
 
 
 At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions. All while ensuring human oversight for claims to maintain service integrity. By embracing AI and Emerging Technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to Ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.
 
 
 Great to have you on board. Let's care for tomorrow.
</div>

Customer Care Officer

<div>
 
 What You Do
 
 
 
 Our Care Advisors support customers in many different languages and are the first point of contact of our clients worldwide (including brokers and medical providers). The Care Advisors must anticipate and meet the needs of our clients as well as coordinate interdepartmental work, consistently delivering a high quality service and committing to continuous improvement.
 
 
 
 Your
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Responsible for providing outstanding customer service to clients and ensuring customer satisfaction and retentio
 </li>
 <li>
 Commit to the department`s service standards, including a 24 hours turnaround for all written communication including email responses and a target call abandon rate of 2%
 </li>
 <li>
 Implement AI tools to adhere to the department's service standards
 </li>
 <li>
 Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases
 </li>
 <li>
 Develop extensive and sound product knowledge in order to provide timely and accurate information to our clients
 </li>
 <li>
 Assist our in-house medical team in coordinating client`s hospital admissions, evacuations, repatriations and other cases as required
 </li>
 <li>
 Utilize conversational AI systems to efficiently respond to queries regarding cover, claims, hospitalizations, and complaints, ensuring swift and accurate communication.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Medical brackground is a plus.
 </li>
 <li>
 Experience in a customer facing role is a must.
 </li>
 <li>
 Previous experience in Call Centre environment would be beneficial.
 </li>
 <li>
 Experience working in pressurized environment with tight deadlines.
 </li>
 <li>
 Strong Knowledge of Microsoft Office (Excel, Word)
 </li>
 <li>
 Applicants must be flexible to work within our rotating shift patterns.
 </li>
 <li>
 High level of fluency in English is a must.
 </li>
 <li>
 Must be fully flexible to work rotating shift patterns including shift work, nights, and weekends.
 
 
 </li>
 </ul>
 At Allianz Partners, Artificial Intelligence (AI) is transforming service delivery and innovation. By leveraging Business Intelligence and Data Analytics, we enhance strategic decision-making and customer experiences. Our commitment to Ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while Emerging Technologies and Generative AI drive industry leadership and new opportunities. With robust Information Security Management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.
 
 
 At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions. All while ensuring human oversight for claims to maintain service integrity. By embracing AI and Emerging Technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to Ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.
 
 
 
 What We Offer
 
 
 
 Our employees play an integral part of our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being part of their journey. We are there to empower you and your professional and personal goals and for that reason here are some of our benefits:
 
 
 <ul>
 <li>
 Dynamic and Multinational working environment
 </li>
 <li>
 Trainings and programs dedicated to Learning and Development (e.g. free accesss to LinkedIn Learning)
 </li>
 <li>
 A wide range of employee benefits such as performance bonus, health insurance.
 </li>
 <li>
 Open company culture, flexibility of working hours, giving you a hybrid working environment.
 
 
 </li>
 </ul>
 Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.
 
 
 Our products are embedded seamlessly into our partners&rsquo; businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.
 
 
 We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.
 
 
 We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.
 
 
 Great to have you on board. Let's care for tomorrow.
</div>

Customer Care Advisor - Fluent English Speaker

Pollmeier Massivholz

<div>
 
 
 Egypt has well-established furniture producers with a long tradition.
 
 With over one thousand employees, Pollmeier is the world market and technology leader in the processing of beech hardwood from responsibly managed forests in Germany. Egypt&rsquo;s large furniture production has a high usage of beechwood. Better beechwood products from Pollmeier enable our customers in Egypt to reduce significantly material- and labour costs and improve at the same time the quality of their production. It takes a better awareness of our products and better consultation of the furniture factories to make those benefits visible for our customers.
 
 
 
 
 
 To strengthen our Sales Team, we are looking for a full-time
 
 
 
 Area Sales Manager - Egypt
 
 
 
 to start as soon as possible and join our team working from Cairo/Egypt.
 
 
 
 
 
 
 What you will be responsible for:
 
 
 <ul>
 <li>
 As Area Sales Manager, you are
 
 the face of the Pollmeier brand
 
 and the first point of contact for your customers in a defined sales territory
 </li>
 <li>
 After your first successful sales, you will be
 
 qualifying for a team leader position
 
 and train and guide a team in Egypt
 </li>
 <li>
 You are a
 
 networker
 
 ready to manage, expand, and further develop our existing sales territory
 </li>
 <li>
 You win over your customers preferably in
 
 personal meetings on-site
 
 , while also maintaining contact using digital tools
 </li>
 <li>
 You continuously expand the customer base through the
 
 acquisition of new clients
 
 </li>
 <li>
 You identify and awaken customer needs and thereby create
 
 long-term relationships
 
 for the benefit of end users
 </li>
 <li>
 You coordinate the involvement of
 
 specialists
 
 who support you in sales situations as needed
 </li>
 <li>
 You work closely with the internal sales team and sales management in Germany to achieve agreed sales targets and successfully market our products
 </li>
 </ul>
 
 
 
 
 
 What we are looking for:
 
 
 <ul>
 <li>
 You are
 
 permanently based in Cairo/Egypt
 
 and bring
 
 experience in sales in the timber or wood processing industry
 
 </li>
 <li>
 You
 
 love selling
 
 and
 
 engaging with customers
 
 </li>
 <li>
 You already gained first
 
 experience in leadership
 
 and managing a small team
 </li>
 <li>
 You enjoy being
 
 responsible for your own success
 
 </li>
 <li>
 You are characterized by an
 
 independent and proactive work style
 
 and go the extra mile to achieve your goals
 </li>
 <li>
 You have a strong
 
 emotional connection to wood
 
 as a material, which helps you inspire customers
 </li>
 <li>
 You enjoy traveling regularly within Egypt and hold a valid driver&rsquo;s license
 </li>
 <li>
 You speak Arabic as a native language and have good English skills
 </li>
 </ul>
 
 
 
 
 
 What we offer you:
 
 
 <ul>
 <li>
 Responsibility for
 
 your own sales region
 
 in an innovative, growth- and future-oriented company
 </li>
 <li>
 
 Structured onboarding
 
 to ensure your success in selling our products
 </li>
 <li>
 A family-like, personal atmosphere with
 
 flat hierarchies and short communication paths
 
 </li>
 <li>
 
 Opportunities for promotion and professional development
 
 through our personnel development program
 </li>
 <li>
 An
 
 attractive performance-based salary
 
 that rewards your success
 </li>
 </ul>
 
 
 
 
 
 Take a new path with us and make more of yourself!
 
 
 
 We look forward to your application!
 
 
 
 
 
 We kindly ask you to share your CV in English.
 
</div>

Area Sales Manager - Egypt

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 
 What You'll Do
 
 
 
 As a Supply Chain Management Solution Advisor, you will be a pivotal resource within the sales team, providing your extensive knowledge of specific solutions to guide the sales process from identifying opportunities to supporting customers post-sale. Your expertise will assist clients in enhancing their existing SAP framework to drive maximum organizational value.
 
 
 <ul>
 <li>
 Provide specialized expertise and possess advanced/expert-level knowledge of supply chain operations and business processes to support sales initiatives and encourage adoption among key customers.
 </li>
 <li>
 Understand the customer&rsquo;s supply chain complexity and effectively showcase the value of SAP solutions, ensuring alignment with customer needs.
 </li>
 <li>
 Interact with prospective customers through executive meetings, discovery conversations, solution demonstrations, executive presentations, and follow-up discussions.
 </li>
 <li>
 Work to gain customer acceptance during active sales cycles by demonstrating that the SAP solution effectively addresses customer challenges and stands out against competitive offerings.
 </li>
 <li>
 Deliver both standard and tailored solution demonstrations, illustrating the value of SAP solutions to customers.
 </li>
 <li>
 Collaborate with the Account Team to deliver solution presentations and events, driving the discovery and qualification of new opportunities, and promoting SAP solution adoption.
 </li>
 <li>
 Assess account qualification criteria to guide the level of investment in pursuing new opportunities.
 </li>
 <li>
 Establish yourself as a thought leader within the team, refining account strategies.
 </li>
 <li>
 Work collaboratively to develop overarching themes and competitive differentiators.
 </li>
 <li>
 Conduct thorough preparation for strategic deals and customer engagements.
 </li>
 <li>
 Seamlessly transition engagements to implementation partners or services teams, leveraging knowledge of supply chain business processes and cloud implementation best practices for optimal deployment.
 </li>
 <li>
 Engage with customers to continually promote the vision of SAP solutions and ensure a strong desire for contract renewals.
 </li>
 <li>
 Utilize digital tools throughout the customer engagement, incorporating demos, presentations, and other content.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 5+ years of experience in large software or IT organizations in SAP Supply Chain implementation or a relevant business supply chain role.
 </li>
 <li>
 Experience in one or more of the following functional areas: logistics, manufacturing, asset management, or project management.
 </li>
 <li>
 Familiarity with Cloud, Hosted Services, and SaaS/PaaS models in a B2B environment.
 </li>
 <li>
 Recognized as an expert in solutions or lines of business across SAP, with a proven record of success.
 </li>
 <li>
 Skilled in creating compelling narratives and themes for client interactions.
 </li>
 <li>
 Adept at quickly grasping customer business objectives and recommending appropriate solutions.
 </li>
 <li>
 Demonstrates passion and enthusiasm in all customer engagements.
 </li>
 <li>
 6 Month Fixed term contract, with potential of being renewed.
 
 
 </li>
 </ul>
 
 Meet Your Team
 
 
 
 <ul>
 <li>
 Customer Advocate: Collaborate to complement solution expertise and support customers
 </li>
 <li>
 Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement
 </li>
 <li>
 Implementation Partner/Customer Services &amp; Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value
 </li>
 <li>
 SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey
 
 
 </li>
 </ul>
 
 Bring out your best
 
 
 
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Requisition ID: 442881 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations:
 
 
</div>

Solution Advisor (Temporary Contract)

Future Group Language Solutions

<div>
 
 About The Role
 
 
 
 We are seeking a highly driven Digital Marketing Manager to lead global marketing initiatives for our translation solutions portfolio. You will be responsible for driving product awareness, demand generation, and customer acquisition across key markets while positioning our brand as a leader in language technology.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Strategy &amp; Planning
 </li>
 <ul>
 <li>
 Develop and execute multi-channel digital marketing strategies to promote translation products (MT, CAT tools, localization workflow solutions, etc.)
 </li>
 <li>
 Conduct market and competitor research to identify opportunities and target segments
 
 </li>
 </ul>
 <li>
 Campaign Management
 </li>
 <ul>
 <li>
 Own end-to-end planning and execution of paid and organic marketing campaigns (SEO, SEM, email, social, display, content syndication)
 </li>
 <li>
 Optimize campaigns based on data insights to maximize conversion and ROI
 
 </li>
 </ul>
 <li>
 Content &amp; Messaging
 </li>
 <ul>
 <li>
 Collaborate with product and localization teams to create engaging content (ebooks, webinars, product pages, landing pages, case studies)
 </li>
 <li>
 Ensure consistent messaging aligned with brand and value proposition
 
 </li>
 </ul>
 <li>
 Product Launch &amp; Enablement
 </li>
 <ul>
 <li>
 Coordinate go-to-market launches, including positioning, website updates, campaign assets, and internal enablement
 
 </li>
 </ul>
 <li>
 Analytics &amp; Reporting
 </li>
 <ul>
 <li>
 Track and analyze campaign performance and pipeline contribution using tools like Google Analytics, HubSpot/Marketo, Salesforce
 </li>
 <li>
 Report KPIs to leadership; leverage data to continuously improve strategy
 
 </li>
 </ul>
 <li>
 Customer Lifecycle Marketing
 </li>
 <ul>
 <li>
 Develop programs that nurture prospects through the funnel and strengthen retention among existing users
 
 </li>
 </ul>
 <li>
 Partnership &amp; Collaboration
 </li>
 <ul>
 <li>
 Work closely with sales, product, localization, and external agencies to support revenue growth
 
 
 
 </li>
 </ul>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelors degree in Marketing, Communications, Business, or related field
 </li>
 <li>
 3&ndash;6+ years of experience in B2B digital marketing (preferably SaaS or language services industry)
 </li>
 <li>
 Strong understanding of SEO/SEM, marketing automation, and digital analytics
 </li>
 <li>
 Experience marketing technical products or translation/localization technology is a major asset
 </li>
 <li>
 Excellent writing and communication skills in English; multilingual skills a plus
 </li>
 <li>
 Data-driven, innovative, and comfortable working in a fast-paced environment
 
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 <ul>
 <li>
 Growth mindset and strong ownership mentality
 </li>
 <li>
 Customer-centric thinking
 </li>
 <li>
 Ability to manage multiple campaigns simultaneously
 </li>
 <li>
 Proven track record in demand generation and revenue impact
 
 </li>
 </ul>
</div>

Digital Marketing Manager – Translation Solutions

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