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customer experience specialist Jobs in Qatar

customer experience specialist

customer service representative Jobs in Qatar

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customer relations management officer

Monaqast

Requirement: Arab nationals with proficiency in Qatari dialectQualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field</li><li>Proven experience in Customer Relationship Management or similar role</li><li>Strong communication and interpersonal skills</li><li>Proficiency in Microsoft Office</li></ul>Key Responsibilities:<ul><li>Manage and maintain client relationships to ensure satisfaction and retention</li><li>Handle client inquiries, complaints, and feedback in a timely manner</li><li>Prepare reports on client interactions and satisfaction metrics</li></ul>Interested candidates may send their CV to recruitment@monaqasat.net with the position title mentioned in the subject line.Job Type: Full-timeWork Location: In person

Customer Relations Management Officer

Tawar Mall

Kindly send your CV to careers@tawarmall.qaRequirements:<ul><li>Can speak TAGALOG language.</li><li>Proven experience as a Guest Relations Officer or Receptionist (mall experience is an advantage).</li><li>Familiarity with hospitality industry standards.</li><li>A customer-oriented and outgoing personality.</li></ul>Responsibilities:<ul><li>Greet guests in a welcoming and professional manner.</li><li>Provide information about facilities, programs, and other services.</li><li>Address customer complaints and escalate when needed.</li><li>Anticipate guest needs and build rapport with customers</li><li>Ensure compliance with health and quality standards</li></ul>Job Types: Full-time, PermanentPay: QAR3,500.00 per monthAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Do you agree with the stated salary of QAR 3,500 (full package)?</li></ul>Experience:<ul><li>Guest Relations or Customer Service: 1 year (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>Work Location: In person

Guest Relations Executive

Al Jameel Medical Center

Job SummaryProcurement officer to oversee purchasing activities and ensure that purchased items are both cost-efficient and of high quality. The procurement officer's responsibilities include maintaining positive supplier relations, evaluating supply options, approving purchases, and maintaining accurate records.Key Responsibilities<ul><li>Follow and enforce the company's procurement policies and procedures.</li><li>Maintain and update supplier information such as qualifications, delivery times, product ranges, etc.</li><li>Maintain good supplier relations and negotiating contracts.</li><li>Prepare and process requisitions and purchase orders</li><li>Manage and coordinate the approval of invoices and payment of suppliers</li><li>Coordinate and manage the delivery of purchased products</li><li>Monitor supplier performance to ensure quality and timely delivery of goods and services</li><li>Research and identify new suppliers to increase competition and reduce costs</li><li>Coordinate with the inventory team, management, and stock store as required</li><li>Pharmacy Orders Transmittal for Pharmacy Invoice Sending of pharmacy PO&rsquo;S, Filing Receiving &amp; Follow Up</li><li>Filing Documents: Payment/ Advance Payment/Cheque/ Petty Cash, Invoice Transmittal for Petty Cash.</li><li>Perform other related tasks when assigned.</li></ul>Job Requirements<ul><li>Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, or a related field (preferably with knowledge of healthcare procurement).</li><li>4-5 years of experience in procurement, ideally within a healthcare or laboratory setting.</li><li>Knowledge of medical laboratory equipment, reagents, and supplies is highly desirable.</li><li>Experience with inventory management and procurement software systems.</li><li>Strong negotiation, communication, and interpersonal skills.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Availability to join if offered the position?</li></ul>Experience:<ul><li>Procurement : 4 years (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Work Location: In person

Procurement Officer - Local

MAT Facility Management And Sevices

Title: Senior HR &amp; Admin Officer &ndash; QatarDescription: We are looking for an experienced Senior HR &amp; Admin Officer to set up and manage HR and Administration functions in Qatar. The candidate will develop HR policies, manage recruitment, employee relations, HR operations, and office administration, ensuring compliance with Qatar Labour Law. Candidate must be currently in Qatar and available for immediate mobilization.Requirements: ✔ 8&ndash;10 years HR &amp; Admin experience (Qatar/GCC preferred) ✔ Bachelor&rsquo;s in HR, Business Admin, or related field (HR certification advantage) ✔ Strong knowledge of Qatar Labour Law &amp; HR compliance ✔ Experience in HR policies, procedures, and systems setup ✔ Proficient in MS Office; HR systems/ERP experience is a plus ✔ Excellent organizational, multitasking, and communication skills ✔ Languages: English mandatory, Arabic advantage ✔ Qatar Driving License advantageEmail: matrecruit2023@gmail.com WhatsApp: +974 7771 2353Job Type: Full-timePay: QAR5,000.00 - QAR8,000.00 per month

Senior HR & Admin Officer

dr khoulood almahmoud dermatology specialized center

Job Description: We are seeking a qualified and motivated Human Resources Officer to join our team. The ideal candidate will be responsible for supporting daily HR operations, ensuring compliance with local labor laws, and contributing to a positive workplace environment.Key Responsibilities:<ul><li>Manage recruitment and onboarding processes</li><li>Maintain employee records and HR databases</li><li>Handle staff attendance, leave, and payroll coordination</li><li>Ensure compliance with Qatar labor laws and company policies</li><li>Assist in performance management and employee relations</li><li>Coordinate training and development programs</li><li>Prepare HR reports and documentation</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field</li><li>Minimum 2&ndash;4 years of HR experience</li><li>Knowledge of Qatar labor law is preferred</li><li>Strong communication and organizational skills</li><li>Proficiency in MS Office</li><li>Ability to handle confidential information</li></ul>Preferred Qualifications:<ul><li>Experience in healthcare sector (a plus)</li><li>HR certification is an advantage</li><li>Immediate Joiners with Valid VISA</li></ul>Benefits:<ul><li>Competitive salary (to be discussed)</li><li>Professional work environment</li><li>Career growth opportunities</li></ul>Job Type: Full-timeWork Location: In person

Human Resources Administrator

Al Samaha Hotel Supplies

Job SummaryWe are seeking a highly organized and proactive Accountant &amp; PRO to manage financial operations while also handling public relations, supplier coordination, and day-to-day operational troubleshooting for our coffee shop. This role requires a detail-oriented professional who can balance accounting responsibilities with operational support to ensure smooth business performance.Key ResponsibilitiesAccounting &amp; Financial Management<ul><li>Maintain accurate financial records, including daily sales, expenses, and cash flow.</li><li>Prepare monthly, quarterly, and annual financial reports.</li><li>Manage accounts payable and receivable.</li><li>Monitor inventory costs, cost of goods sold (COGS), and profit margins.</li><li>Handle payroll processing and employee expense tracking.</li><li>Ensure compliance with local financial regulations and tax requirements.</li><li>Reconcile bank statements and manage petty cash.</li></ul>PRO (Public Relations Officer) Duties<ul><li>Act as the main point of contact with government authorities and regulatory bodies.</li><li>Handle licensing, permits, renewals, and official documentation.</li><li>Ensure the business complies with all legal and municipal requirements.</li><li>Coordinate with external stakeholders when needed.</li></ul>Supplier &amp; Vendor Management<ul><li>Communicate and negotiate with suppliers regarding pricing, delivery schedules, and quality.</li><li>Monitor stock levels and coordinate timely ordering of coffee beans, milk, syrups, and other supplies.</li><li>Resolve supplier-related issues, including delays, shortages, or quality concerns.</li><li>Maintain strong relationships with vendors to ensure favorable terms.</li></ul>Operations &amp; Troubleshooting<ul><li>Oversee daily operational issues and provide quick solutions.</li><li>Support staff with administrative and operational challenges.</li><li>Identify inefficiencies in processes and implement improvements.</li><li>Assist management in decision-making with financial insights.</li><li>Ensure smooth coordination between front-of-house and back-of-house operations.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, Business Administration, or related field.</li><li>Proven experience in accounting, preferably in F&amp;B, retail, or hospitality.</li><li>Knowledge of accounting software (e.g., QuickBooks, Xero, or similar).</li><li>Strong understanding of local regulations and PRO-related processes.</li><li>Excellent problem-solving and multitasking skills.</li><li>Strong communication and negotiation abilities.</li><li>Ability to work independently and handle multiple responsibilities.</li></ul>Preferred Skills<ul><li>Experience in coffee shop or restaurant operations.</li><li>Familiarity with inventory and cost control in F&amp;B.</li><li>Bilingual skills (e.g., English &amp; Arabic) are a plus.</li><li>Strong attention to detail and organizational skills.</li></ul>Key Attributes<ul><li>Proactive and solution-oriented mindset</li><li>High level of integrity and accountability</li><li>Ability to work under pressure in a fast-paced environment</li><li>Strong interpersonal skills and team collaboration</li></ul>Benefits<ul><li>Competitive salary package (2500-3500)</li><li>Opportunities for growth and development</li><li>Dynamic and supportive work environment</li></ul>Job Type: Full-timePay: QAR2,500.00 - QAR3,500.00 per monthWork Location: In person

Accountant and pro

Hamad Medical Corporation

<div>
 
 
 Summary
 
 
 
 The purpose of this role is to provide strategic advice to the Chief Communications Officer and to ensure the delivery of high quality, integrated marketing and communications services to HMC and its facilities. This includes marketing, market research, brand management, design, production, creative services, community engagement, events, and digital communications. The role provides guidance and leadership to the marketing team, subordinates, peers and internal clients, and leads a team dedicated to protecting and enhancing the reputation of the organization, acting as a responsible steward of the HMC brand.
 
 
 
 
 
 For this specific role, our primary focus is on strengthening HMC's media, digital media, and communications content capabilities within the Corporate Communications Department.
 
 
 
 
 
 Another key requirement for this position is the ability to represent Hamad Medical Corporation as an official media spokesperson when needed. The individual must be able to engage professionally with media outlets and digital platforms to enhance the organization&rsquo;s visibility and public messaging. The Executive Director for Marketing is expected to play a vital role in strengthening HMC&rsquo;s media presence, improving digital communication channels, and ensuring our services and achievements are effectively communicated to both local and international audiences.
 
 
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s Degree in Business Administration, OR Marketing OR Communications OR Media OR Public Relations plus Master&rsquo;s Degree
 
 
 
 
 
 
 Experience
 
 
 
 12 years&rsquo; experience in Marketing out of which 5 years in Leadership capacity
 
 
 
</div>

Executive Director of Marketing

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