sales representative Jobs in Dubai United Arab Emirates

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customer service representative Jobs in Dubai United Arab Emirates

customer service representative

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sales consultant

telesales representative Jobs in Dubai United Arab Emirates

telesales representative

customer service executive Jobs in Dubai United Arab Emirates

customer service executive

customer relations representative

Royal Smart Limousine L.L.C

We are seeking a Customer Service Representative to join our growing team. In this role, you will serve as the first point of contact for clients, managing reservations, resolving inquiries, and ensuring every customer interaction reflects our premium service standards. You will work closely with operations, dispatch, and chauffeur teams to provide a seamless, high-quality experience to all customers. Key Responsibilities<ul><li>Handle inbound calls, emails, and face-to-face client interactions with professionalism and empathy.</li><li>Manage bookings and schedules using Odoo ERP and CRM systems.</li><li>Provide accurate information on services, pricing, availability, and policies.</li><li>Address and resolve customer complaints promptly to ensure satisfaction.</li><li>Record and track customer queries, follow-ups, and service documentation in CRM.</li><li>Conduct post-service follow-ups and collect client feedback for service improvement.</li><li>Coordinate closely with dispatchers, chauffeurs, and operations teams for smooth service delivery.</li></ul>

Customer Service Representative

Emirates Talent Solution

Position Title: Customer Relations Executive / Secretary &ndash; Property Development Industry: Property Development &amp; Real Estate Location: Dubai, UAE Employment Type: Full-TimeJob OverviewEmirates Talent Solution is hiring a Customer Relations Executive / Secretary for a reputable property development company in Dubai. This position requires a polished, organized, and service-driven professional who can manage client communication, documentation, and administrative responsibilities with precision. The ideal candidate will ensure seamless coordination between clients, management, and internal teams while maintaining the highest standards of customer service and operational support.Key ResponsibilitiesClient Communication &amp; Support<ul><li>Serve as the primary point of contact for clients, investors, and walk-in visitors.</li><li>Respond to inquiries regarding project details, payment plans, appointments, and documentation.</li><li>Build and maintain strong relationships with clients to ensure trust and satisfaction.</li><li>Deliver timely updates regarding project progress, handovers, and service-related matters.</li></ul>Administrative &amp; Secretarial Duties<ul><li>Manage calendars, appointments, and correspondence for senior management.</li><li>Draft, format, and organize official letters, memos, contracts, and related documents.</li><li>Maintain accurate client files, agreements, and confidential records.</li><li>Coordinate meetings, prepare minutes, and ensure timely follow-ups on action items.</li></ul>Sales &amp; Operations Coordination<ul><li>Support sales and operations teams with documentation and client follow-ups.</li><li>Prepare presentations, reports, and marketing materials for meetings and project launches.</li><li>Assist in organizing client visits, corporate events, exhibitions, and property tours.</li></ul>Customer Experience &amp; Feedback<ul><li>Ensure clients receive a smooth and professional experience throughout the booking and possession process.</li><li>Handle concerns or complaints with professionalism and escalate when necessary.</li><li>Maintain customer feedback logs and propose improvements to enhance service quality.</li></ul>Key RequirementsQualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Certifications in customer service or office administration are an advantage.</li></ul>Experience<ul><li>5&ndash;7 years of relevant experience in customer relations, secretarial roles, or client coordination within the real estate/property development sector.</li><li>Strong background in handling client communication and administrative operations.</li></ul>Technical Skills<ul><li>Proficient in MS Office (Word, Excel, PowerPoint) and CRM systems.</li><li>Familiarity with real estate documentation, booking forms, and project workflows is preferred.</li></ul>Soft Skills<ul><li>Excellent English written and verbal communication skills (Arabic is a plus).</li><li>Strong organizational, interpersonal, and multitasking abilities.</li><li>Presentable, polite, and highly professional in client-facing interactions.</li><li>Ability to handle confidential information with discretion.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED6,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Experience:<ul><li>Property Development: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Customer Relations Executive – Property Development

Hilti Emirates

<div>
 
 What's the role?
 
 
 
 The Customer Service Representative is part of the customer service team for Hilti Emirates and is responsible for always offering an exceptional level of service to our Hilti clients.
 
 
 
 Who is Hilti?
 
 
 
 Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
 
 
 
 What does the role involve?
 
 
 
 As a Customer Service Representative at Hilti, your role involves delivering exceptional support and ensuring customer satisfaction through efficient and professional interactions. Key responsibilities include:
 
 
 <ul>
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 To process all contacts (inbound and outbound-E-Mail, Fax, chat, and voice) from customers in an efficient and professional manner to satisfy (not all-inclusive list): product &amp; application questions, pricing enquiries/verbal request for quotation stock availability, delivery status, contacting/up-dating field personnel as per communication policy.
 </li>
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 To actively manage Customer complaint handling and provide First Contact Solution wherever possible. Follow up open tasks daily to ensure customer satisfaction.
 </li>
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 To take responsibility for Customer Master Data by ensuring 100% accuracy and completeness whilst entering new accounts, project location&rsquo;s and contact details into SAP system.
 </li>
 <li>
 To actively promote the use of other sales channels to the customer in order to drive Multi Channel System orchestration.
 </li>
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 To support field-based personnel by providing: on-time, detailed and accurate communication, sales leads gathered from customer contacts, arranging contact/site visits with customers.
 </li>
 <li>
 To act as a central point of contact for customers by interfacing with associated departments: Technical Salesperson, Key Account Managers, Technical Support, Hilti Centre, After Market Service, Credit Services, Logistics, Product Management &amp; currier service to provide quality Customer Service.
 </li>
 <li>
 To maintain additional tasks as identified by management, in areas such as: administration (account hold, back orders, steering orders, certificate creation &ndash; if processed by the individual), sales, productivity, quality.
 
 
 
 </li>
 </ul>
 We're proud to have a Customer Service that answers our customer's calls within 10 seconds.
 
 
 
 What do we offer?
 
 
 
 Show us what you&rsquo;re made of and we&rsquo;ll offer you opportunities to move around the business &ndash; to work abroad, experience different job functions and tackle different markets. It&rsquo;s a great way to find the right match for your ambitions and achieve the exciting career you&rsquo;re after.
 
 
 
 What you need is:
 
 
 
 <ul>
 <li>
 UAE National Family Book (to comply with the UAE Emiratization law)
 </li>
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 A Bachelor&rsquo;s Degree
 </li>
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 Proficiency in English (verbal and written)
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 Good computer skills (ideally SAP)
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 An excellent telephone manner
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 Exceptional interpersonal and negotiation skills
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 High commitment to customer satisfaction
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 Team playing skills with strong customer orientation
 </li>
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 Self-motivation, highly energetic, outgoing character and willingness to explore self-Potential in different area
 
 
 
 </li>
 </ul>
 
 Why should you apply?
 
 
 
 Year upon year we are recognized as one of the top 'Great Place to Work' employers, both globally and locally. And when you meet us you'll understand why. We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter where you&rsquo;re from.
 
 
 We look forward to receiving your application!
</div>

Customer Service Representative (Emiratised Role)

Housekeeping Co

We are seeking a motivated Customer Happiness Representative to join our team. The ideal candidate will deliver exceptional customer service, ensure accurate and efficient data entry, and support visa processing with a high level of professionalism. This role involves handling client queries, processing applications, and contributing to team performance by assisting colleagues and maintaining service continuity. A strong attention to detail and commitment to quality are essential. Key Responsibilities: • Deliver exceptional customer service by assisting clients promptly and professionally. • Provide accurate information and support to customers to help them navigate services and procedures. • Ensure all data entry is completed with 100% accuracy across all applications. • Meet or exceed monthly processing targets (e.g., 250 applications per month). • Assist in onboarding and mentoring new team members, setting a strong example of professionalism and work ethic. • Provide support during periods of absence (sick leave or annual leave) to maintain smooth service operations. • Maintain a high level of service quality and customer satisfaction at all times. • 1 2 years of experience in customer service, administration, or government service support. Education &amp; Qualifications: • UAE national with valid UAE passport and family book. • High school diploma or bachelor's degree. Skills &amp; Competencies: • Strong understanding of UAE government processes and service center operations. • High attention to detail and commitment to accuracy in data entry. • Strong organizational and time management skills; able to handle multiple tasks efficiently. • Capable of working independently and collaboratively within a team setting. • Proficiency in both Arabic and English communication. • Excellent interpersonal skills with a proactive approach to problem-solving. Additional Requirements: • Flexibility to support different shifts or roles as needed to ensure continuous service. • Positive attitude and dedication to delivering outstanding client experiences.

Customer Happiness Representative - Emirati Talent

Ali & Sons

Job Responsibilities/Accountabilities:
Greet the customer and identify his/her requirements.
Explain the features and performance of the vehicle to the Customer.
Explain A&amp;S services at the point of sales such as, car registration, insurance and other After Sales Services.
Suggest optional equipment (accessories) for customer to purchase.
Achieve the Sales Target set by the Vice Chairman &amp; Managing Director and the Sales Manager.
Compute and quote sales price, discount, and requirements for financing of vehicles.
Advise Customers concerning current and future availability of new car models.
Arrange the delivery of the vehicle to the customer in coordination with the New Car Storekeeper.
Coordinate with the Customer Relations Representative (Sales) for the car registration and insurance.
Follow-up with potential Customers.
Perform other duties as requested by the Sales Manager/ Branch Manager.

Sales Executive

WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO.

Get AI-powered advice on this job and more exclusive features.Company Overview Wadi Alsahab for Management Consultancies Co. is dedicated to delivering high-quality management consultancy services in the United Arab Emirates. We pride ourselves on our commitment to excellence, fostering a culture of innovation, teamwork, and customer satisfaction. Our mission is to empower businesses through strategic consulting solutions that drive growth and operational efficiency. At Wadi Alsahab, our core values include integrity, collaboration, and a customer-focused approach that ensures we meet the unique needs of each client. Join our team and be part of a dynamic environment where your contributions matter!Company Overview Wadi Alsahab for Management Consultancies Co. is dedicated to delivering high-quality management consultancy services in the United Arab Emirates. We pride ourselves on our commitment to excellence, fostering a culture of innovation, teamwork, and customer satisfaction. Our mission is to empower businesses through strategic consulting solutions that drive growth and operational efficiency. At Wadi Alsahab, our core values include integrity, collaboration, and a customer-focused approach that ensures we meet the unique needs of each client. Join our team and be part of a dynamic environment where your contributions matter! Role Responsibilities <ul><li>Manage incoming calls and customer inquiries professionally.</li><li>Provide information about products and services to customers.</li><li>Handle customer complaints effectively and efficiently.</li><li>Maintain accurate records of customer interactions.</li><li>Process orders and coordinate with other departments as necessary.</li><li>Follow up on customer interactions to ensure satisfaction.</li><li>Assist with the development and implementation of customer service policies.</li><li>Identify and escalate issues that require higher-level attention.</li><li>Gather customer feedback to improve service and processes.</li><li>Support the sales team by providing exceptional customer service.</li><li>Train and mentor new staff in customer service processes and practices.</li><li>Develop and maintain positive relationships with customers.</li><li>Participate in team meetings to improve service delivery.</li><li>Perform data entry tasks related to customer service operations.</li><li>Stay updated on product knowledge and service offerings. </li></ul>Qualifications <ul><li>High school diploma or equivalent; additional education is a plus.</li><li>Proven experience in customer service or a similar role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving abilities.</li><li>Ability to work well under pressure.</li><li>Familiarity with CRM systems and practices.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work both independently and collaboratively.</li><li>Proficiency in Microsoft Office Suite.</li><li>Fluency in Arabic and English; additional languages are an advantage.</li><li>Positive attitude and a willingness to learn.</li><li>Previous experience in a fast-paced environment.</li><li>Ability to handle difficult situations with composure.</li><li>Adequate knowledge of company products and services.</li><li>Ability to adapt to shifting priorities. </li></ul>Join Our Team If you are a customer-focused individual with a passion for service excellence, we invite you to apply for the Customer Services Representative position at Wadi Alsahab for Management Consultancies Co. Become a valuable part of our team and contribute to our mission of delivering outstanding customer experiences! Skills: organizational skills,microsoft office suite,customer service,arabic,technical proficiency,conflict resolution,communication,crm systems,problem-solving,time management,english,adaptability,communication skills,team collaboration Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Human Resources Services</li></ul>Referrals increase your chances of interviewing at WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO. by 2xGet notified about new Customer Service Representative jobs in Dubai, Dubai, United Arab Emirates. 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Customer Services Representative

Findr

1. Customer Relationship Management· Maintain and update customer databases with accurate information.· Track customer preferences, purchase patterns, and feedback to personalize communication.· Build long-term customer relationships to increase loyalty and repeat purchases.2. Sales & Customer Insights· Analyze customer data to identify buying trends and high-value customers.· Share insights with the sales and marketing teams to support targeted campaigns.· Monitor customer lifecycle stages and create retention strategies.3. Loyalty Program Management· Manage and grow the brand’s loyalty program.· Track points, rewards, and redemptions.· Engage customers through personalized offers based on their perfume preferences.4. Campaign Management· Assist in planning and executing CRM email/SMS/WhatsApp campaigns.· Segment customers for specific product launches or promotions.· Track campaign performance (open rate, conversion rate, retention rate).5. Customer Service Support· Coordinate with retail teams to resolve customer issues or complaints quickly.· Collect and record customer feedback from stores and online platforms.· Ensure a smooth customer journey from inquiry to post-purchase.

Customer Relations Manager

Explore 5120+ Customer relations representative in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.