customer success specialist Jobs in Islamabad

customer success specialist

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client acquisition specialist Jobs in Islamabad

client acquisition specialist

client relations manager Jobs in Islamabad

client relations manager

customer care representative Jobs in Islamabad

customer care representative

customer relations specialist

Abacus Outsourcing

Customer Relations Officer (CRO) - Walk in Interviews at Abacus BPO, IslamabadWe are hiring dynamic Customer Service Representatives for multiple ongoing projects.Bring Updated CV and CNIC. Interviews will be conducted on the spot.<ul><li>Location: Plot No. 348-352, Street No. 5, Near Wilson, I-9/3, Islamabad, Pakistan.</li><li>Walk-in Dates: 09-Sep-2025 and 10-Sep-2025</li><li>Timings: 12:00 PM - 3:00 PM</li></ul>Roles Available: <ul><li>Inbound Calls</li><li>Local &amp; International Projects</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or above</li><li>Strong verbal communication in either English or Urdu language</li><li>Proficiency with tools like Hoot-suite, Buffer, etc.</li><li>Previous BPO or Customer relations experience is a plus</li></ul>Benefits:<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Career growth</li></ul>Working Hours:<ul><li>6 days a week</li><li>Rotational 8-hour shift</li></ul>Contact: <ul><li>Phone: 051 - 8746130</li><li>Email: hr.isb@abacus-global.com</li></ul>Job Type: Full-timePay: Rs37,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Relations Officer (CRO) - Walk in Interviews

The Success Ventures

Location: I-9, IslamabadJoin one of Islamabad&rsquo;s leading automobile dealerships as a Customer Relations Officer (CRO) and become part of a dynamic team dedicated to delivering exceptional customer experiences.Key Responsibilities:<ul><li>Greet and assist walk-in customers at the dealership.</li><li>Ensure smooth coordination between Sales, Service, and Accounts departments.</li><li>Handle customer queries, feedback, and complaints in a professional manner.</li><li>Call Customers for appointments</li><li>Follow up with clients post-delivery or service to ensure satisfaction.</li><li>Maintain accurate customer data and reports.</li><li>Support CRM initiatives to enhance customer retention.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (preferably in Business, Marketing, or Communication).</li><li>1&ndash;2 years of relevant experience in customer service &mdash; automotive industry preferred.</li><li>Strong communication, interpersonal, and problem-solving skills.</li><li>Presentable personality and customer-first approach.</li><li>Ability to multitask in a fast-paced environment.</li></ul>What We Offer:<ul><li>Competitive salary and benefits package.</li><li>Meal facility during working hours.</li><li>A professional and growth-oriented work environment.</li><li>Long-term career opportunities within a growing dealership network.</li></ul>Immediate joining preferred!To Apply: Send your CV to careers@tsv.com.pk with the subject line &ldquo;Application &ndash; Customer Relations Officer (CRO)&rdquo;Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

We’re Hiring – Customer Relations Officer (CRO)

Adams Fire Tech (Pvt) Ltd

Adams Fire Tech (Pvt) Limited is a well established company for over a decade and is based in Islamabad. We are engaged in Fire &amp; Safety Buisness which is actively Electro-Mechanical job in nature.We are looking for candidates from Iqbal Town , Kuri Road , Shakrial , Ghouri Town , Airport Housing Society , PWD &amp; Pakistan Town Only.An ideal candidate should love talking to the people, building relations, and proactively turning social media leads to meetings with company representatives and ultimately generating sales.Responsibilities:<ul><li>Receiving customer requirement through email &amp; phone etc.</li><li>Understanding /Translating customer requirement, to offer him the most effective solution through bid/quotation.</li><li>Communicate with customers via phone, email, and chats.</li><li>Customer meetings to discuss technical solutions.</li><li>Provide knowledgeable answers to questions about the product, pricing, and all technical aspects.</li><li>Finalizing projects.</li><li>Project executions.</li><li>Data entry in various platforms.</li></ul>Qualifications:<ul><li>Post Graduates.</li><li>Excellent phone etiquette, excellent verbal, written, and interpersonal skills, and ability to close the deal.</li><li>Ability to multitask, organize, and prioritize work</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthApplication Question(s):<ul><li>How far is your residence from Paradise Complex on Islamabad Expressway ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>office: 3 years (Preferred)</li></ul>Work Location: In person

Female Office Assistant

Circles

<div>
 
 
 About Us
 
 
 
 Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.
 
 
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 Today, Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e&amp;), AT&amp;T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.
 
 
 Besides its SaaS business, Circles operates two distinct businesses:
 
 
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 <ul>
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 Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles&rsquo; SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
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 </ul>
 
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 <ul>
 <li>
 Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.
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 </ul>
 
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 Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.
 
 
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 Job Purpose &amp; Responsibilities
 
 
 
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 Responsible for designing, creating &amp; executing campaigns &amp; digital journeys. Core responsibilities of CRM specialist include:
 
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 Collaborate with commercial teams to design and execute targeted campaigns aimed at customer retention, upsell, and cross-sell
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 Develop and manage campaign calendars, focusing on optimizing the effectiveness of all channels and customer interactions
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 Monitor CRM campaigns &amp; journeys to debug issues &amp; anomalies through timely investigations
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 Analyze customer data to identify trends, patterns, and insights that help in taking informed business decisions
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 Proactively answer business questions from management and other stakeholders
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 Identify ways to increase revenue through identifying Up-sell/Cross-Sell opportunities
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 Doing A/B testing &amp; performing campaign Pre/Post analysis
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 Create deep dive trackers for all stages of customer lifecycle
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 </ul>
 
 
 Job Specific Skills
 
 
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 Knowledge of campaign management tools &amp; digital CRM
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 Hands on experience in SQL, R/Python &amp; other programming languages is preferable
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 Hands on experience in BI visualization tools like Looker, Tableau, Power BI &amp; Qlik is preferable
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 Knowledge of ETL, Data warehousing, Cloud &amp; Big data technologies will be a plus
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 Advanced Excel Skills
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 </ul>
 
 
 Job Generic Skills
 
 
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 Strong Statistical Concepts
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 Good presentation skills
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 Good task management skills
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 Stakeholder management
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 </ul>
 
 
 Education
 
 
 
 
 
 
 
 Minimum Bachelors in Business Administration/Computer Science or similar
 
 
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 Work Experience (Years)
 
 
 
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 1-3 Years of relevant experience (Telecom Industry experience is a plus)
 
 
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 Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
 
 
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 Data Protection and Privacy Statement&nbsp;
 
 
 
 
 By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to Circles&rsquo; Candidate Data Protection and Privacy Policy. You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.
 
 
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 To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.
 
 
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 Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
 
 
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</div>

CRM Specialist / Pakistan

MicroAgility

Before You StartWe're seeking qualified candidates who can quickly transition into our team ideally within 1-week or less. Please read the complete job description to ensure it's a mutual fit and apply directly through our portal here: bit.ly/AMZISBAmazon Specialist | Product Research, Sourcing, Launch &amp; GrowthLocation: First Floor, Office # 01, Sardar Arcade &ndash; 02, Markaz G-11, Islamabad Type: Full-Time, Onsite Hours: 7:00 PM - 4:00 AM or 8:00 PM - 5:00 AM (EST Hours, adjusted for Canadian daylight saving) Compensation: 120k - 150k (DOE) with higher offers for exceptional talentJoin MicroAgility APAC and be part of a people-first team that values respect, kindness, and growth, driving digital transformation with passion and purpose.Who We AreAt MicroAgility APAC, we&rsquo;re more than a digital transformation company - we&rsquo;re a community driven by collaboration, impact and creating meaningful experiences for everyone we serve. Since our expansion into the APAC region in 2015, we&rsquo;ve been empowering forward-thinking businesses across North America with data, technology, operations and experience design, all while fostering an inclusive, agile culture where your ambition thrives, your personal growth is celebrated, and you win big through teamwork.Ready to make a difference? Join us in building a brighter future together.Your Role:Drive Success, Grow OnlineAs an Amazon Specialist, you&rsquo;ll be the spark behind our client&rsquo;s growth in the North American e-commerce market. You&rsquo;ll create, optimize, and scale Amazon stores, turning ideas into thriving products. This is your chance to shine, blend creativity with analytics, and build a standout career. Here&rsquo;s what you&rsquo;ll do:1. Product Research, Sourcing &amp; Selection<ul><li>Conduct in-depth product hunting and market analysis to identify high-demand, low-competition opportunities.</li><li>Use industry-leading tools (e.g., Helium 10, Jungle Scout, Keepa) to generate data-driven product recommendations.</li><li>Analyze competitors&rsquo; pricing, positioning, and performance to recommend profitable niches.</li><li>Identify and negotiate with local and international suppliers, evaluating cost, quality, and reliability to secure the best sourcing deals</li></ul>2. Product Listing Creation &amp; Optimization<ul><li>Create compelling and keyword-rich product titles, bullet points, and descriptions (SEO-optimized).</li><li>Coordinate with design teams to produce high-quality product images and infographics.</li><li>Optimize backend keywords and metadata for maximum visibility.</li></ul>3. Marketing &amp; Promotions<ul><li>Plan and execute promotional campaigns, deals, coupons, and giveaways to boost sales.</li><li>Manage and optimize Amazon PPC (Pay-Per-Click) campaigns to achieve high ROI.</li><li>Monitor performance analytics and adjust campaigns for continuous improvement.</li></ul>4. Store &amp; Performance Management<ul><li>Maintain and improve product rankings and sales velocity.</li><li>Monitor inventory levels, restock schedules, and supplier lead times to avoid stockouts.</li><li>Ensure compliance with Amazon policies and resolve listing or account issues promptly.</li></ul>5. Client Relations &amp; Reporting<ul><li>Manage client relations, expectations, and communications for our Canadian clients.</li><li>Prepare and present reports and presentations to the client team on performance and strategies.</li></ul>Who You AreYou&rsquo;re a creative, analytical go-getter with a passion for e-commerce and a knack for results. You thrive in a fast-paced environment and love turning data into success. Here&rsquo;s what we&rsquo;re looking for:<ul><li>2 to 4 years of proven experience in launching, growing and managing Amazon stores (North America focus).</li><li>Strong expertise in Product Research, Product Sourcing, Product Listings Optimization, SEO, A+ Content, PPC &amp; Performance Management.</li><li>Strong knowledge of Amazon business models, selling strategies, and operational processes (A&ndash;Z).</li><li>Proficiency in Amazon Seller Central, Helium 10, Jungle Scout, or similar tools.</li><li>Excellent written communication for compelling product copy.</li><li>Past experience managing client relations, expectations, and delivering reports/presentations.</li><li>Proactive mindset with strong oral and written English communication skills.</li><li>Bachelor&rsquo;s degree in Business, Marketing, or related field (preferred, not required).</li><li>Eagerness to learn, adapt, and grow in a dynamic team.</li></ul>Who Else Can ApplyThis role may also appeal to candidates with experience in:<ul><li>E-Commerce Manager</li><li>Amazon Marketplace Specialist</li><li>Digital Marketing Specialist</li><li>Product Listing Analyst</li><li>PPC Campaign Manager</li></ul>Why Join UsAt MicroAgility APAC, we invest in you. Here&rsquo;s how we support your journey:<ul><li>Competitive Rewards: Market-leading salary, lead/placement incentives, annual increments, and performance bonuses.</li><li>Health &amp; Wellness: Comprehensive medical insurance (IPD/OPD), life insurance, and EOBI.</li><li>Work-Life Balance: 16 paid leaves, annual vacations, and pick-and-drop for female employees.</li><li>Team Vibes: Monthly team dinners, weekly cricket tournament and a fun, inclusive culture.</li><li>Financial Security: Contributory Provident Fund (PF) and punctuality bonuses.</li><li>Career Growth: Opportunities to learn, lead, and make a global impact.</li></ul>Ready to ShineIf you&rsquo;re ready to kickstart your global ecommerce career and grow with a team that values your potential, we want to hear from you! Apply now at bit.ly/AMZISB and let&rsquo;s win together.MicroAgility APAC is an equal opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds, regardless of age, gender, race, religion, or any other characteristic. We believe diverse perspectives strengthen our team and drive innovation. Join us to grow, collaborate, and make a meaningful impact in a workplace that celebrates you.Job Type: Full-timePay: Rs120,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Have you read the details, understood the scope and meet the qualifications for this role?</li><li>Are you able to join our team within 1-week or less?</li><li>Have you completed your application via our ATS or not? Please visit bit.ly/AMZISB and complete your application.</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Amazon Specialist | Product Research, Sourcing, Launch & Growth

Provox Global Solutions

Position OverviewWe are seeking a highly accurate and organized Accounts Receivable (AR) Specialist to support our client. The AR Specialist will be responsible for managing the full cycle of accounts receivable, including invoicing, collections, and reconciliations. This role requires experience with NetSuite, reconciliation processes, and a high degree of accuracy and attention to detail.Key Responsibilities<ul><li>Generate and process customer invoices in NetSuite.</li><li>Contact customers regarding payments</li><li>Apply customer payments and reconcile AR sub-ledgers to the general ledger.</li><li>Monitor aging reports and follow up on outstanding balances.</li><li>Resolve discrepancies and collaborate with customers to ensure timely collections.</li><li>Support month-end close with accurate AR data and reconciliations.</li><li>Prepare AR-related reports for management as needed.</li><li>Assist in audits by providing documentation and reconciliations.</li></ul>Qualifications<ul><li>3+ years of experience in Accounts Receivable or a similar role.</li><li>Hands-on experience with NetSuite is required.</li><li>Strong knowledge of reconciliation processes and AR best practices.</li><li>Excellent organizational skills with the ability to manage multiple priorities.</li><li>Exceptional attention to detail and accuracy.</li><li>Strong communication and customer service skills.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>This is an on-site position with shift hours from 6 PM to 3 AM Pakistan Time. Are you comfortable with this shift schedule?</li></ul>Experience:<ul><li>Netsuite: 3 years (Required)</li><li>AR: 2 years (Required)</li><li>Client/Customer Coordination: 2 years (Preferred)</li></ul>Work Location: In person

Accounts Receivable Specialist

Explore 396+ Customer relations specialist in Islamabad this November. Find roles across top companies and apply now to boost your career.

396 customer relations specialist jobs IN Islamabad

Customer Relations Officer (CRO) - Walk in Interviews

Customer Relations Officer (CRO) - Walk in Interviews

We’re Hiring – Customer Relations Officer (CRO)

Female Office Assistant

CRM Specialist / Pakistan

Amazon Specialist | Product Research, Sourcing, Launch & Growth

Accounts Receivable Specialist