customer service representative Jobs in Islamabad

customer service representative

communications specialist Jobs in Islamabad

communications specialist

customer sales representative Jobs in Islamabad

customer sales representative

customer support representative Jobs in Islamabad

customer support representative

business development specialist Jobs in Islamabad

business development specialist

customer relations specialist

Abacus Outsourcing

Customer Relations Officer (CRO) - Walk in Interviews at Abacus BPO, IslamabadWe are hiring dynamic Customer Service Representatives for multiple ongoing projects.Bring Updated CV and CNIC. Interviews will be conducted on the spot.<ul><li>Location: Plot No. 348-352, Street No. 5, Near Wilson, I-9/3, Islamabad, Pakistan.</li><li>Walk-in Dates: 09-Sep-2025 and 10-Sep-2025</li><li>Timings: 12:00 PM - 3:00 PM</li></ul>Roles Available: <ul><li>Inbound Calls</li><li>Local &amp; International Projects</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or above</li><li>Strong verbal communication in either English or Urdu language</li><li>Proficiency with tools like Hoot-suite, Buffer, etc.</li><li>Previous BPO or Customer relations experience is a plus</li></ul>Benefits:<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Career growth</li></ul>Working Hours:<ul><li>6 days a week</li><li>Rotational 8-hour shift</li></ul>Contact: <ul><li>Phone: 051 - 8746130</li><li>Email: hr.isb@abacus-global.com</li></ul>Job Type: Full-timePay: Rs37,000.00 - Rs42,000.00 per monthWork Location: In person

Customer Relations Officer (CRO) - Walk in Interviews

Dewan Motors BMW

As a Customer Relations Executive at BMW, you will be the key point of contact for customers throughout their entire journey with us&mdash;before, during, and after sales or service. Your role will be instrumental in ensuring a seamless, personalized, and unforgettable experience for every customer. You will support our sales and service teams and help drive business growth through proactive communication and relationship-building.Key Responsibilities:<ul><li>Act as the primary point of contact for customers, addressing queries, concerns, and feedback.</li><li>Build lasting relationships with customers, ensuring their needs are met and exceeded.</li><li>Resolve customer complaints promptly, escalating issues when necessary.</li><li>Stay updated on BMW products, services, and promotions to assist customers effectively.</li><li>Collaborate with sales, service, and marketing teams for a seamless customer experience.</li><li>Track and analyse customer feedback to enhance satisfaction and improve service.</li><li>Organize customer loyalty programs, events, and engagement initiatives.</li><li>Follow up with customers post-sale or service to ensure satisfaction.</li><li>Support sales/service teams with customer communication and relationship building.</li><li>Assist with test drives, vehicle deliveries, and after-sales follow-ups.</li><li>Provide customers with timely updates on service status, offers, and vehicle availability.</li><li>Maintain accurate customer records in the CRM system.</li><li>Monitor customer interactions and ensure proper documentation.</li><li>Analyse customer data to identify trends and growth opportunities.</li><li>Send personalized greetings, reminders, and promotional offers to customers.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business, Communications, or a related field (or equivalent experience).</li><li>Proven experience in customer relations, customer service, or a similar role&mdash;ideally in the automotive or luxury goods sector.</li><li>Strong communication skills, both verbal and written.</li><li>Excellent problem-solving abilities, with a proactive approach to resolving customer concerns and complaints.</li><li>Experience with CRM systems or customer management tools is a plus.</li><li>Ability to work well under pressure and thrive in a fast-paced environment.</li><li>A passion for providing an exceptional customer experience and a commitment to excellence.</li></ul>Job Type: Full-timeWork Location: In person

Customer Relations Executive

Slidelya

We are seeking a proactive and tech-savvy professional to identify, apply for, and secure job opportunities. This role requires excellent English communication skills, computer proficiency, and the ability to manage the entire application process from initial contact to deal closure.Key Responsibilities:Continuously monitor and refresh job boards and platforms for new opportunitiesApply to relevant positions promptly and efficientlyCommunicate professionally with clients via messagingConduct Zoom meetings and video calls as requiredFollow up on applications and manage client relationshipsClose deals and secure job placementsMaintain organized records of applications and client interactionsRequired Skills:Excellent written and verbal English communicationStrong computer literacy and proficiency with various software/platformsExperience with video conferencing tools (Zoom, Teams, etc.)Self-motivated with ability to work independentlyStrong organisational and time management skillsProfessional phone manner and customer service skillsPreferred Qualifications:Previous experience in sales, recruitment, or client relationsFamiliarity with job search platforms and application processesBasic CRM or database management experienceJob Type: Full-timeWork Location: In person

Client Relations Specialist

Circles

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 Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.
 
 
 Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&amp;), AT&amp;T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.
 
 
 Besides its SaaS business, Circles operates three other distinct businesses:
 
 
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 Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles&rsquo; SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
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 Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.
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 Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.
 
 
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 Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.
 
 
 
 Job Purpose &amp; Responsibilities
 
 
 
 Responsible for designing, creating &amp; executing campaigns &amp; digital journeys. Core responsibilities of CRM specialist include:
 
 
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 Collaborate with commercial teams to design and execute targeted campaigns aimed at customer retention, upsell, and cross-sell
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 Develop and manage campaign calendars, focusing on optimizing the effectiveness of all channels and customer interactions
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 Monitor CRM campaigns &amp; journeys to debug issues &amp; anomalies through timely investigations
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 Analyze customer data to identify trends, patterns, and insights that help in taking informed business decisions
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 Proactively answer business questions from management and other stakeholders
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 Identify ways to increase revenue through identifying Up-sell/Cross-Sell opportunities
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 Doing A/B testing &amp; performing campaign Pre/Post analysis
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 Create deep dive trackers for all stages of customer lifecycle
 
 
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 Job Specific Skills
 
 
 
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 Knowledge of campaign management tools &amp; digital CRM
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 Hands on experience in SQL, R/Python &amp; other programming languages is preferable
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 Hands on experience in BI visualization tools like Looker, Tableau, Power BI &amp; Qlik is preferable
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 Knowledge of ETL, Data warehousing, Cloud &amp; Big data technologies will be a plus
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 Advanced Excel Skills
 
 
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 </ul>
 
 Job Generic Skills
 
 
 
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 Strong Statistical Concepts
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 Good presentation skills
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 Good task management skills
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 Stakeholder management
 
 
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 </ul>
 
 Education
 
 
 
 Minimum Bachelors in Business Administration/Computer Science or similar
 
 
 
 Work Experience (Years)
 
 
 
 1-3 Years of relevant experience (Telecom Industry experience is a plus)
 
 
 Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
 
 
 
 Data Protection and Privacy Statement
 
 
 
 By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to
 
 Circles&rsquo; Candidate Data Protection and Privacy Policy.
 
 You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.
 
 
 To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.
 
 
 Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
</div>

CRM Specialist

travel world

We are seeking a driven Social Media Marketer to engage and publish advertisement campaigns across Facebook, Instagram, TikTok, and LinkedIn. Our goal is to connect with our audience through these platforms. The ideal candidate should have a strong understanding of running effective social media campaigns and generating leads.Responsibilities:&middot; Strategy Development: Build and execute social media strategies through competitive research, platform determination, benchmarking, messaging, and audience identification.&middot; Social Media Advertising: Expert in Social Media Ads, capable of managing large-budget campaigns with proven results.&middot; Content Management: Create and publish original, high-quality content across all social media platforms.&middot; Account Administration: Administer all company social media accounts, ensuring content is up-to-date.&middot; Reporting: Prepare weekly and monthly reports on web traffic and ROI.&middot; Optimization: Monitor user engagement and suggest content optimization based on SEO and engagement metrics.&middot; Continuous Improvement: Capture and analyze social data/metrics, insights, and best practices to improve performance.&middot; Collaboration: Work with other departments (customer relations, sales, etc.) to manage reputation, identify key players, and coordinate actions.Skills and Abilities:&middot; Experience: Proven working experience in social media marketing or as a digital media specialist. Candidates with Google Ads (PPC) experience will be preferred.&middot; Communication: Excellent consulting, writing, editing (photo/video/text), presentation, and communication skills.&middot; Analytics: Demonstrable experience with social networking and social analytics tools.&middot; Marketing Knowledge: Good understanding of major marketing channels and online marketing.&middot; Attitude: Positive attitude, detail-oriented, and customer-focused with good multitasking and organizational abilities.&middot; Education: BS in Computer Science, Communications, Marketing, Business, New Media, or Public Relations (preferred).Job Type: Full-timePay: Rs45,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>This is not a remote job, are you willing for an in person job at I-10, Islamabad from 2pm to 11pm?</li></ul>Experience:<ul><li>Social Media Marketing: 3 years (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Skilled Social Media (FB, IG, TikTok and Linkedin) Marketing Expert with proven results

ASK Development

Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum Graduation or IntermediateEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthWork Location: On the road

Customer Care Executive

Provox Global Solutions

We are seeking a highly accurate and organized Accounts Receivable (AR) Specialist to support our client. The AR Specialist will be responsible for managing the full cycle of accounts receivable, including invoicing, collections, and reconciliations. This role requires experience with NetSuite, reconciliation processes, and a high degree of accuracy and attention to detail.Key Responsibilities<ul><li>Generate and process customer invoices in NetSuite.</li><li>Contact customers regarding payments</li><li>Apply customer payments and reconcile AR sub-ledgers to the general ledger.</li><li>Monitor aging reports and follow up on outstanding balances.</li><li>Resolve discrepancies and collaborate with customers to ensure timely collections.</li><li>Support month-end close with accurate AR data and reconciliations.</li><li>Prepare AR-related reports for management as needed.</li><li>Assist in audits by providing documentation and reconciliations.</li></ul>Qualifications<ul><li>3+ years of experience in Accounts Receivable or a similar role.</li><li>Hands-on experience with NetSuite is required.</li><li>Strong knowledge of reconciliation processes and AR best practices.</li><li>Excellent organizational skills with ability to manage multiple priorities.</li><li>Exceptional attention to detail and accuracy.</li><li>Strong communication and customer service skills.</li></ul>Job Type: Full-timeWork Location: In person

Accounts Receivable (AR) Specialist

Explore 402+ Customer relations specialist in Islamabad this October. Find roles across top companies and apply now to boost your career.