call center representative Jobs in Istanbul

call center representative

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customer admin & billing specialist Jobs in Istanbul

customer admin & billing specialist

customer care specialist, operations Jobs in Istanbul

customer care specialist, operations

customer experience (crm) manager Jobs in Istanbul

customer experience (crm) manager

customer relations specialist

Smile Hair Clinic

<div>
 
 Since
 
 2018
 
 ,
 
 Smile Hair Clinic
 
 continues its operations in a 7-story, stylishly designed, high-tech clinic building in the financial district of Eastern Istanbul, where more than
 
 120
 
 trained personnel work. The quality and excellence of hair transplantation operations depend on intensive training procedures. Every team member at Smile is well-trained and tested according to the
 
 True&trade; Philosophy
 
 success criteria.
 
 
 
 
 
 We are looking for an
 
 "Second Operations Sales Specialist"
 
 to join our growing team.
 
 
 
 
 
 
 QUALIFICATIONS
 
 
 
 
 
 <ul>
 <li>
 At least an associate's degree, preferably a bachelor's degree
 </li>
 <li>
 Having sales team or call center experience in the Health, Hair Transplantation or Aesthetics sectors,
 </li>
 <li>
 Knowledge of written and spoken English (An additional language is preferred.)
 </li>
 <li>
 Improved communication and problem solving skills,
 </li>
 <li>
 Able to carry out relevant reporting processes,
 </li>
 <li>
 Have strong communication skills in sales and customer relations,
 </li>
 <li>
 Able to use written and verbal communication channels at a good level,
 </li>
 <li>
 Strong problem solving skills, critical thinking and questioning skills,
 </li>
 <li>
 Able to use MS Office programs effectively,
 </li>
 <li>
 Compatible with dynamic work tempo and flexible working hours,
 </li>
 <li>
 Giving necessary importance to corporate identity and brand image,
 </li>
 <li>
 Motivated to work towards goals
 </li>
 </ul>
 
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 
 <ul>
 <li>
 Actively using written and verbal communication channels to achieve the sales targets set by the company,
 </li>
 <li>
 To create sales opportunities for a second operation with our customers who have received service from our institution in the past and to complete the process,
 </li>
 <li>
 To provide customers with information about hair transplantation services and provide correct guidance,
 </li>
 <li>
 Understanding customer needs and providing appropriate solutions,
 </li>
 <li>
 Taking the necessary steps to increase customer satisfaction
 </li>
 </ul>
</div>

Second Operations Sales Specialist

Philips

<div><h3 class="jobSectionHeader">Job Title
</h3>Services and Solutions Delivery Specialist - Billing Admin
<h3 class="jobSectionHeader">Job Description
</h3>Services and Solutions Delivery Specialist - Billing Admin
Ensure timely preparation and delivery of Contract and Time &amp; Material invoices following service completion. 
 
Your role:
<ul><li>Sends Contract and Time &amp; Material invoices to all customers in G&amp;L Region.
</li><li>Being part of Services and Solutions Delivery Team as a Billing Admin closely collaborate with Account Managers, Field Service Engineers Manager, Credit Collection and Finance teams.
</li><li>Close communication with Philips&rsquo; customers (Public and private hospitals) in G&amp;L. We are working in a Hybrid model.
</li><li>From family friendly Private Health Insurance to annual incentive a career at Philips comes with all sorts of wonderful benefits.
</li></ul>You're the right fit if:
1. Minimum 3 years of experience in Customer Services or Customer Relations,
2. Attention to detail and financial facts,
 
3. Excellent communication skills &amp; high ownership,
4. Bachelor&rsquo;s degree,
 
5. Native in Turkish; business professional proficiency in English.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Indicate if this role is an office role in Istanbul.
About Philips
 
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
 
&bull; Learn more about our business .
 
&bull; Discover our rich and exciting history .
 
&bull; Learn more about our purpose .
 
 
If you&rsquo;re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here .
<div>About Philips
 
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
 
<ul><li>Learn more about our business .
</li><li>Discover our rich and exciting history .
</li><li>Learn more about our purpose .
</li></ul>If you&rsquo;re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .
</div>#LI-EU
#LI-HYBRID</div>

Services and Solutions Delivery Specialist - Billing Admin

AVOYA

<div>
 
 
 Avoya
 
 is a dynamic and innovative beverage brand shaping the future of the industry.
 
 
 We are looking for a
 
 Corporate Communications &amp; Events Specialist
 
 to strengthen our brand&rsquo;s presence and lead engaging communication and sponsorship projects!
 
 
 In this role, you&rsquo;ll take part in creative initiatives such as corporate magazines, press releases, interviews, sponsorships, and large-scale events &mdash; helping Avoya tell its story in meaningful ways. 🌟
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Develop and execute communication projects aligned with Avoya&rsquo;s corporate strategy,
 </li>
 <li>
 Create and coordinate corporate magazine content, press releases, and interviews,
 </li>
 <li>
 Manage media and agency relations,
 </li>
 <li>
 Plan and execute sponsorships and brand events (e.g., cultural and music festivals),
 </li>
 <li>
 Organize internal communication activities that enhance employee engagement,
 </li>
 <li>
 Monitor, report, and continuously improve communication performance.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Communication, Public Relations, Marketing
 
 , or related fields,
 </li>
 <li>
 Minimum
 
 3 years of experience
 
 in corporate communications or event management,
 </li>
 <li>
 Strong skills in content creation, media relations, and project coordination,
 </li>
 <li>
 Creative, energetic, and collaborative mindset,
 </li>
 <li>
 Proficiency in MS Office and familiarity with basic design tools (e.g., Canva, Photoshop) is a plus,
 </li>
 <li>
 Excellent written and verbal communication skills in English and Turkish.
 </li>
 </ul>
 
 
 
 
 
 Why Join Avoya?
 
 
 
 💡 An innovative brand where your ideas come to life
 
 
 🎤 Opportunities to represent Avoya at major cultural and industry events
 
 
 🌱 A creative, growth-oriented, and supportive team culture
 
</div>

Corporate Communications & Events Specialist

Epson Middle East FZCO

<div>
 
 
 
 Your mission:
 
 
 
 
 The Fulfillment Specialist serves as a pivotal figure in overseeing the complete fulfillment performance for the META- CW Asia region. This role is not just about executing sales orders; it's about orchestrating seamless customer experiences while achieving stringent operational metrics as outlined in agreed-upon KPIs. You will be responsible for managing our fulfilment performance of logistics and deliver continuous improvement to fulfillment and other supply chain processes
 
 
 
 
 
 
 
 
 
 What you will do:
 
 
 
 
 
 <ul>
 <li>
 Manage the fulfillment process to ensure deliveries are created on time to maximize revenue. Do so within framework of KPIs agreed with ESCs.
 </li>
 <li>
 Ensure that deliveries are made on time to meet the customers&rsquo; requirements and as early as possible to enable our 3PL to meet the KPI set.
 </li>
 <li>
 Manage the B2B &amp; Spare Parts logistics operation in terms of customer satisfaction and budget spend, including inventory management and overall logistics performance.
 </li>
 <li>
 Manage relations about the fulfillment process towards Sales and customer Operations in all EME.
 </li>
 <li>
 Act as a trouble shooter when issues occur with sales or sales deliveries.
 </li>
 <li>
 Alert the planning regarding delays or shortages and support them to optimise the weekly availability plan.
 </li>
 <li>
 Return management: follow up the claims reported by Epson Sales Companies (ESC&rsquo;s).
 </li>
 <li>
 Maintain a positive and constructive relationship with our 3PL.
 </li>
 <li>
 Work closely with the 3PL to ensure a smooth process of customer orders.
 </li>
 <li>
 Monitor adherence to all customs procedures and trade laws in alignment with Turkish regulations, acting as the key point of contact for local authorities and customs brokers.
 </li>
 <li>
 Serve as the primary logistics representative in Turkey, coordinating with regional and HQ teams to ensure seamless operations and regulatory compliance.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 What we ask for:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in related field in Supply Chain discipline.
 </li>
 <li>
 Expert knowledge of fulfillment and planning processes
 </li>
 <li>
 Expert in using SAP MM and Business Objects and demonstrated experience in improving SAP to increase efficiency.
 </li>
 <li>
 High level knowledge of Excel
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 What we offer:
 
 
 
 
 
 Benefits
 
 
 
 
 In return, we offer a competitive salary and a wide range of excellent benefits, including a working environment where quality, teamwork, and respect come first.
 
 
 
 
 
 Our heritage
 
 
 
 
 
 
 
 We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.
 
 
</div>

Fulfillment/Logistics Specialist

Niks Grup İç ve Dış Ticaret Anonim Şirketi

Pozisyon: Pazarlama Uzman&#305; (Ambalaj &Uuml;r&uuml;nleri) &#350;irket: Niks GrupAmbalaj sekt&ouml;r&uuml;nde faaliyet g&ouml;steren firmam&#305;z Niks Grup, ekibimize kat&#305;lacak deneyimli pazarlama uzman&#305; ar&#305;yor.Aranan Nitelikler:<ul><li>Ambalaj veya benzeri sekt&ouml;rlerde sat&#305;&#351;/pazarlama deneyimi</li><li>M&uuml;&#351;teri ili&#351;kileri y&ouml;netiminde g&uuml;&ccedil;l&uuml; ileti&#351;im becerileri</li><li>Aktif ara&ccedil; kullanabilen, saha ziyaretleri yapabilecek</li><li>Hedef odakl&#305;, dinamik ve ikna kabiliyeti y&uuml;ksek</li></ul>G&ouml;rev Tan&#305;m&#305;:<ul><li>Mevcut ve potansiyel m&uuml;&#351;terilerle ileti&#351;ime ge&ccedil;mek</li><li>Yeni sat&#305;&#351; f&#305;rsatlar&#305; yaratmak</li><li>&Uuml;r&uuml;n tan&#305;t&#305;m&#305; ve fiyat teklifleri haz&#305;rlamak</li></ul>&Ccedil;al&#305;&#351;ma Yeri: 212 MY OFFICE AGAOGLU BINASI Bagc&#305;lar / Istanbul9.00- 17.00 saatleri aras&#305; haftan&#305;n 5 g&uuml;n&uuml; &ccedil;al&#305;&#351;maktay&#305;z. Haftasonu &ccedil;al&#305;&#351;mam&#305;z yoktur, resmi tatiller mevcuttur.&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Maa&#351;: ayl&#305;k 35.000,00TRY

Satış ve Pazarlama Uzmanı

Nove Group

<div>
 
 
 EsteNove, a leading provider of health tourism services based in Istanbul, specializes in high-quality hair transplantation, dental, and aesthetic operations for international patients, primarily from Europe and the USA.
 
 
 
 
 
 
 
 To strengthen our Operations team and ensure seamless coordination of the patient journey, we are looking for a detail-oriented and highly organized
 
 
 Operations Planning Specialist
 
 
 to manage the end-to-end planning process.
 
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Tourism, Hotel Management, Business Administration, or a related field
 
 </li>
 <li>
 
 Previous experience in operations, tourism, hospitality, or patient coordination roles
 
 </li>
 <li>
 
 Proficiency in English at a minimum B2 level (C1 preferred)
 
 </li>
 <li>
 
 Strong planning, follow-up, and problem-solving skills
 
 </li>
 <li>
 
 Comfortable working in a shift-based and dynamic environment
 
 </li>
 <li>
 
 Excellent communication and coordination skills with internal teams and external partners (e.g., hotels, transfer companies)
 
 </li>
 <li>
 
 Ability to work in a flexible, fast-paced setting and manage multiple priorities
 
 </li>
 <li>
 
 Proficiency in using Google Calendar and basic Microsoft Office tools
 
 </li>
 <li>
 
 Experience with SAP or a willingness to learn and adapt quickly
 
 </li>
 <li>
 
 A collaborative and adaptable team player
 
 </li>
 </ul>
 
 
 
 
 
 Job Description:
 
 
 <ul>
 <li>
 
 Coordinate hotel bookings for incoming patients based on details provided by the Sales team
 
 </li>
 <li>
 
 Communicate confirmed hotel reservations to the relevant International Patient Relations Specialist
 
 </li>
 <li>
 
 Liaise with hotels to find suitable accommodation options, negotiate pricing, and manage reservation agreements
 
 </li>
 <li>
 
 Ensure smooth handling of accommodation-related issues, and build ongoing relationships with hotel representatives
 
 </li>
 <li>
 
 Manage proforma invoices and provide payment confirmations to partner hotels
 
 </li>
 <li>
 
 Track and collect payments for extra nights or services requested by patients
 
 </li>
 <li>
 
 Maintaining the operational calendar for daily patient activities.
 
 </li>
 <li>
 
 Distribute finalized schedules to Sales, Medical, Operations, and transfer partners in advance of patient arrival
 
 </li>
 <li>
 
 Verify and approve daily and monthly transfer company lists and invoices
 
 </li>
 <li>
 
 Resolve patient transfer issues and assist with personalized tour or transfer requests
 
 </li>
 <li>
 
 Prepare and share weekly and monthly reports with Accounting and Executive Board as required
 
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 
 Dynamic Work Environment:
 
 
 Join a collaborative, multicultural team in a fast-growing company that values innovation and teamwork.
 
 </li>
 <li>
 
 Career Growth Opportunities:
 
 
 A clear path for development and advancement within the health tourism sector.
 
 </li>
 <li>
 
 Health and Wellness:
 
 
 Complimentary health insurance for all employees and free HPV vaccination for our female staff.
 
 </li>
 <li>
 
 Birthday Leave:
 
 
 Celebrate your special day with a paid day off!
 
 </li>
 </ul>
 
 
 
</div>

Operations Planning Specialist

Obs Holding

Sat&#305;&#351; Temsilcisi Ar&#305;yoruz! (G&#305;da Sekt&ouml;r&uuml;)Kendi fabrikam&#305;zda &uuml;retti&#287;imiz yenilebilir g&#305;da &uuml;r&uuml;nlerinin sat&#305;&#351;&#305;n&#305; ger&ccedil;ekle&#351;tirecek, g&#305;da tecr&uuml;besine sahip dinamik bir tak&#305;m arkada&#351;&#305; ar&#305;yoruz.Arad&#305;&#287;&#305;m&#305;z Profil<ul><li>G&#305;da sekt&ouml;r&uuml;nde sat&#305;&#351; veya m&uuml;&#351;teri ili&#351;kileri konusunda deneyimli</li><li>Yemek ve &uuml;r&uuml;n tad&#305;m&#305; gibi s&uuml;re&ccedil;lere ilgili, &uuml;r&uuml;nleri m&uuml;&#351;teriye do&#287;ru &#351;ekilde aktarabilecek</li><li>D&uuml;zenli, ileti&#351;imi g&uuml;&ccedil;l&uuml;, d&#305;&#351;a d&ouml;n&uuml;k</li><li>Saha sat&#305;&#351;&#305;na ve gerekti&#287;inde seyahat etmeye adapte olabilecek</li><li>Yeni m&uuml;&#351;teri kazan&#305;m&#305; ve mevcut m&uuml;&#351;teri y&ouml;netiminde ba&#351;ar&#305;l&#305;</li></ul>G&ouml;rev Tan&#305;m&#305;<ul><li>Kendi fabrikam&#305;zda &uuml;retti&#287;imiz g&#305;da &uuml;r&uuml;nlerinin tan&#305;t&#305;m&#305;n&#305; ve sat&#305;&#351;&#305;n&#305; yapmak</li><li>&Uuml;r&uuml;n portf&ouml;y&uuml;ne eklenen yeni &uuml;r&uuml;nlerin pazara tan&#305;t&#305;m s&uuml;re&ccedil;lerinde aktif rol almak</li><li>Caf&eacute;, restoran, market ve kurumsal firmalarla yeni i&#351; ba&#287;lant&#305;lar&#305; kurmak</li><li>Mevcut m&uuml;&#351;teri ili&#351;kilerini y&ouml;netmek ve geli&#351;tirmek</li><li>Pazar trendlerini takip ederek sat&#305;&#351; stratejilerine katk&#305; sa&#287;lamak</li><li>Sat&#305;&#351; s&uuml;re&ccedil;lerini d&uuml;zenli bir &#351;ekilde raporlamak</li></ul>Neden Biz?<ul><li>Geli&#351;en bir markan&#305;n par&ccedil;as&#305; olma f&#305;rsat&#305;</li><li>Performansa dayal&#305; prim sistemi</li></ul>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;

Satış Temsilcisi - Gıda Sektörü

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