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customer experience consultant Jobs in Istanbul

customer experience consultant

customer relations specialist

Smile Hair Clinic

<div>
 <p>
  Serving since
  <strong>
   2018
  </strong>
  ,
  <strong>
   Smile Hair Clinic
  </strong>
  is re-located to the financial district of East Istanbul and continues its operation in its 7-floor, elegantly designed, high&ndash;tech clinic building where a team of 120+ well-trained staff is working. The quality and excellence of hair transplantation operations depend on intensive training procedures. Every team member at Smile is well-trained and tested by
  <strong>
   True&trade; Philosophy
  </strong>
  success criteria.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for
  <strong>
   "International Sales Specialist"
  </strong>
  to join our rapidly growing team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   QUALIFICATIONS
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   At least an Associate's Degree, preferably a Bachelor's Degree,
  </li>
  <li>
   Having sales team or call center experience in the
   <strong>
    Health, Hair Transplantation or Aesthetics
   </strong>
   sectors,
  </li>
  <li>
   Proficiency in written and spoken
   <strong>
    English plus French, Arabic, Spanish or Russian
   </strong>
   ,
  </li>
  <li>
   Improved communication and problem solving skills,
  </li>
  <li>
   Able to carry out relevant reporting processes,
  </li>
  <li>
   Have strong communication skills in sales and customer relations,
  </li>
  <li>
   Able to use written and verbal communication channels at a good level,
  </li>
  <li>
   Strong problem solving skills, critical thinking and questioning skills,
  </li>
  <li>
   Able to use MS Office programs effectively,
  </li>
  <li>
   Compatible with dynamic work tempo and flexible working hours,
  </li>
  <li>
   Giving due importance to corporate identity and brand image,
  </li>
  <li>
   Motivated to work towards goals
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB DESCRIPTION
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Actively using written and verbal communication channels to achieve sales targets determined by the company,
  </li>
  <li>
   To provide current and potential customers with information about hair transplantation services and provide correct guidance,
  </li>
  <li>
   Understanding customer needs and providing appropriate solutions,
  </li>
  <li>
   Taking the necessary steps to increase customer satisfaction,
  </li>
  <li>
   Identifying potential customer segments and using effective sales skills accordingly
  </li>
 </ul>
</div>


International Sales Specialist

Renewal Medical Clinic

<p>Medical Tourism Sales Specialist</p><p><b>Company:</b> Renewal Medical Clinic<br/><b>Location:</b> Istanbul, Turkey<br/><b>Department:</b> International Sales &amp; Medical Tourism</p><p>About the Role</p><p>Renewal Medical Clinic is looking for a dynamic and target-oriented <b>Medical Tourism Sales Specialist</b> to strengthen our growing international network. This role involves managing the entire patient journey: from first contact and consultation to treatment organization, sales performance, and aftercare follow-up.</p><p>Key Responsibilities</p><ul><li>Engage with potential patients via phone, email, and social media in a professional and persuasive manner.</li><li>Identify patients&rsquo; needs and provide suitable treatment packages.</li><li>Manage the full sales cycle: lead generation, consultation, quotation, booking, and after-sales follow-up.</li><li>Achieve monthly sales targets and prepare regular performance reports.</li><li>Actively participate in international fairs, events, and marketing campaigns.</li><li>Ensure top-level patient satisfaction and build long-term trust-based relationships.</li></ul><p>Qualifications</p><ul><li>Bachelor&rsquo;s degree (preferably in Healthcare Management, Business, Tourism, or related fields).</li><li>Fluent in <b>English</b> (knowledge of an additional foreign language such as Russian, Arabic, Romanian, French, or Spanish is a strong plus).</li><li>Minimum 2 years of experience in medical tourism, sales, or customer relations.</li><li>Strong negotiation and persuasion skills with a results-driven mindset.</li><li>Proficiency in MS Office and CRM software.</li><li>Team player, adaptable to flexible working hours, with excellent communication skills.</li></ul><p>What We Offer</p><ul><li>Dynamic work environment with an international patient portfolio.</li><li>Competitive salary with a <b>performance-based bonus system</b>.</li><li>Continuous training and professional development opportunities.</li><li>Chance to be part of a fast-growing global medical tourism brand.</li></ul><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;</p><p>Deneyim:</p><ul><li>sa&#287;l&#305;k turizmi: 1 y&#305;l (Zorunlu)</li></ul>

Medical Tourism Sales Specialist

Kalyon Construction Group

<div>
 <p>
  <strong>
   HR Specialist &ndash; Retail &amp; Real Estate Development
  </strong>
 </p>
 <p>
  Kalyon Holding, one of Turkey&rsquo;s leading conglomerates with major investments in infrastructure, construction, energy, and real estate, is seeking an
  <strong>
   HR Specialist
  </strong>
  to join the Human Resources team of its foreign-partnered group company operating in retail and real estate development.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What we are looking for:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Min. 5 years of HR experience (
   <strong>
    focus on recruitment &amp; payroll
   </strong>
   )
  </li>
  <li>
   Strong knowledge of Labor Law and related regulations
  </li>
  <li>
   Advanced MS Office skills, experience with SAP HR or similar software
  </li>
  <li>
   Excellent communication &amp; organizational skills
  </li>
  <li>
   Fluent in English
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Manage end-to-end recruitment processes
  </li>
  <li>
   Oversee payroll operations and ensure compliance with labor law
  </li>
  <li>
   Prepare HR reports for senior management
  </li>
  <li>
   Manage employee relations and implement HR policies
  </li>
 </ul>
 <p>
 </p>
</div>


Human Resources Specialist

BDR Thermea Group B.V.

<div></div><div><div>With over 50 years of experience in the HVAC industry, Baymak operates with two production facilities on a 60,000 m&sup2; site in Istanbul.   </div><div>
As one of Turkey&rsquo;s leading manufacturers, Baymak has a strong nationwide presence with nearly 500 dealers and over 2,100 sales points. Since 2013, Baymak has been a wholly owned subsidiary of BDR Thermea Group, a Netherlands-based global leader and one of Europe&rsquo;s top three HVAC companies.</div><div>
Together with BDR Thermea, we combine global expertise with local strength &mdash; all guided by the Group&rsquo;s core values:</div><div>
   One Team |    Customer Focus |    Sustainable Future</div><div></div><div>
We are looking for an Area Sales Specialist to join our growing team&mdash;someone with strong communication skills, a strategic mindset, and creative ideas that make a difference.</div><div></div><div>
Key Responsibilities</div><ul><li><div>
Monitoring the sales structure across both dealers and other channels in the assigned region, and increasing sales targets</div></li><li><div>
Conducting daily dealer visits in line with defined goals and planned sales activities</div></li><li><div>
Identifying potential new dealers and conducting preliminary meetings and dealership agreements in line with dealer structuring targets</div></li><li><div>
Tracking and analyzing relevant sales and other data within the scope of the loyalty program</div></li><li><div>
Implementing procedures and instructions related to sales operations</div></li><li><div>
Executing marketing activities and campaigns</div></li><li><div>
Conducting research and reporting on market and dealership structure changes, economic impacts on the market, etc.</div></li><li><div>
Carrying out activities aimed at ensuring customer satisfaction in coordination with the relevant service department within the scope of after-sales services</div></li></ul><div></div><div>
Qualifications</div><ul><li><div>
Bachelor's degree from relevant university departments</div></li><li><div>
Minimum 3 years of experience in sales</div></li><li><div>
Preferably experienced in sales and dealer management in HVAC, heating-cooling, building materials, or white goods sectors</div></li><li><div>
Able to manage and develop the existing dealer network; dynamic, solution- and result-oriented</div></li><li><div>
Highly experienced in human relations and customer relations</div></li><li><div>
No restrictions on domestic travel; able to adapt to a fast-paced work environment</div></li><li><div>
For male candidates: military service must be completed or exempt</div></li><li><div>
Residing in or willing to relocate to &#304;zmir</div></li></ul><div></div><div>
Benefits</div><div>
At Baymak, we believe that work should enrich your life&mdash;not just your calendar. Here&rsquo;s how we support your well-being and motivation:</div><ul><li><div>
Annual shopping vouchers and monthly snack &amp; beverage allowances</div></li><li><div>
An extra day off on your birthday&mdash;because your special day matters</div></li><li><div>
Comprehensive hybrid health insurance for you and your loved ones</div></li><li><div>
Support packages for children, education, birth, marriage, and bereavement</div></li></ul><div></div><div>
What&rsquo;s Life Like at Baymak?</div><ul><li><div>
A supportive work environment where you&rsquo;re free to share your ideas</div></li><li><div>
A company culture that values unity and collaboration with our #OneTeam mindset</div></li><li><div>
A sustainable workplace that invests in your personal and professional growth</div></li></ul><div></div><div><div><div><div><div><div><div><div>
At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&amp;I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&amp;I policy on our website to find out more.</div></div></div></div></div></div></div></div></div>
<br><div><p>Baymak'ta &Ccedil;al&#305;&#351;mak</p><div><div><div><div><div>
55 y&#305;l&#305; a&#351;k&#305;n k&ouml;kl&uuml; bir ge&ccedil;mi&#351;e sahip olan Baymak, Tuzla/&#304;stanbul &rsquo;da toplam 60.000m&sup2; alan &uuml;zerinde iki &uuml;retim tesisi ile &uuml;retim yapmaktad&#305;r. T&uuml;rkiye genelinde yakla&#351;&#305;k 500 m&uuml;nhas&#305;r bayisi, 2100&rsquo;den fazla sat&#305;&#351; noktas&#305; ve 250 &rsquo;nin &uuml;zerinde yetkili servisleri ile faaliyet g&ouml;stermekte olan Baymak, 500 'den fazla &ccedil;al&#305;&#351;an&#305; ile birlikte &uuml;st&uuml;n kalite ve hizmet anlay&#305;&#351;&#305; &ccedil;er&ccedil;evesinde her zaman ileri teknoloji ile &uuml;retim yapmay&#305; hedeflemektedir. Bulundu&#287;u sekt&ouml;rde T&uuml;rkiye 'nin &ouml;nde gelen &uuml;reticilerinden olup 2013 y&#305;l&#305; itibariyle %100 BDR THERMEA Grup &#351;irketi haline gelmi&#351;tir.</div><div></div><div>
BDR Thermea Grubu, Baxi (&#304;ngiltere) - De Dietrich (Fransa) ve Remeha (Hollanda) &#351;irketlerinden olu&#351;makta olup T&uuml;rkiye, &#304;ngiltere, &#304;talya, Almanya, Fransa, &#304;spanya ve Hollanda&rsquo;da bulunan &uuml;retim tesisleri ile 2 milyar dolar&#305; a&#351;an ciroya ve 7.000&rsquo;e yak&#305;n &ccedil;al&#305;&#351;ana sahip, &#305;s&#305;tma sekt&ouml;r&uuml;nde Avrupa&rsquo;n&#305;n 3. dev grubu olarak 82 &uuml;lkede aktif ticaret yapan &ouml;nc&uuml; bir Hollanda firmas&#305;d&#305;r.</div></div></div></div></div></div><div></div>

Area Sales Specialist

Confidential

<div>
 <p>
  A leading global retailer, is seeking a proactive and detail-oriented Operations Specialist to oversee our order processing workflow and enhance client relations in Istanbul, Turkey office. This role will involve collaborating with various teams to ensure seamless operations and timely delivery while maintaining high standards of quality and communication.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Supervise the end-to-end order processing workflow, ensuring timely and accurate completion from pre-order management to final shipment.
  </li>
  <li>
   Act as the primary point of contact for resolving discrepancies and concerns among clients, commercial teams, and suppliers, ensuring accurate reflection in our systems.
  </li>
  <li>
   Implement effective solutions to address and resolve any issues that arise during the order process.
  </li>
  <li>
   Identify potential shipment risks and delays, proactively communicating these to clients.
  </li>
  <li>
   Provide regular updates to clients regarding order status and any anticipated issues.
  </li>
  <li>
   Develop and nurture strong relationships with international clients to enhance satisfaction and loyalty.
  </li>
  <li>
   Ensure clear and professional communication to meet and exceed client expectations.
  </li>
  <li>
   Collaborate with Quality and Logistics teams to resolve quality and shipping issues, ensuring timely delivery.
  </li>
  <li>
   Monitor and track payments, addressing any discrepancies related to Letters of Credit (L/C) and Telegraphic Transfers (T/T).
  </li>
  <li>
   Ensure the accuracy and timeliness of all payment processes.
  </li>
  <li>
   Escalate complex challenges that require additional support and collaborate with relevant teams for timely resolution.
  </li>
  <li>
   Seek assistance as necessary to close statuses within the given timeframe.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Requirements:
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business or a related field (Supply Chain, Textile, Operations).
  </li>
  <li>
   Minimum of two years of professional experience in a relevant role preferred.
  </li>
  <li>
   Fluency in English is a must, knowledge of French and Spanish is preferred.
  </li>
  <li>
   Strong ability to analyze data and generate reports to inform decision-making.
  </li>
  <li>
   Excellent problem-solving skills with a proactive approach to risk management.
  </li>
  <li>
   Outstanding communication and relationship-building skills with multicultural stakeholders.
  </li>
  <li>
   Proven ability to handle multiple tasks simultaneously and perform well under pressure.
  </li>
  <li>
   Skilled in coordinating efforts across multiple teams and stakeholders.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Soft Skills:
 </p>
 <ul>
  <li>
   Demonstrates resilience and courage in the face of challenges, taking calculated risks and learning from experiences.
  </li>
  <li>
   Embraces change and adapts quickly to new situations, open to innovative approaches to problem- solving.
  </li>
  <li>
   Collaborates effectively with teams, building strong relationships and fostering cooperation to achieve shared goals.
  </li>
  <li>
   Exhibits a strong customer-centric mindset, proactively addressing customer needs and providing exceptional service.
  </li>
 </ul>
</div>


Operational Specialist

Bosch

<div><b>Company Description</b><p><br>
Let&rsquo;s turn visions into reality. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people&rsquo;s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility or industry. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.<br>
Every year, several thousands of young people on practical placements with Bosch experience daily work at first hand. With this long term internship opportunity they are actively integrated into projects and are fully incorporated in the daily work of one of the world's largest industrial corporations. The new specialist experience you gather will help you choose the future focus of your studies and the way you wish to launch your professional career. One thing is sure: Exciting and interesting tasks await you!</p><b><br>
Job Description</b><br>
<ul><li>
Assist the Demand &amp; Sourcing Manager in purchasing for the petrochemistry material field</li><li>
Support requests for quotations from suppliers</li><li>
Support project creation, follow-up, and preparation of tenders</li><li>
Contribute directly to special projects and cost-saving activities</li><li>
Support preparation and execution of negotiations with suppliers</li><li>
Assist in solving complex problems with permanent solutions</li><li>
Support operational issue resolution with related departments (internal customers)</li><li>
Assist in communication with suppliers and internal business partners</li><li>
Support updating supplier information using digital tools</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
3rd or 4th-year Bachelor&rsquo;s or Master&rsquo;s student in Engineering, Business Administration, Economics, International Relations, Public Relations, or related fields</li><li>
Fluency in English (excellent written and spoken command)</li><li>
Available to work a minimum of 3 days per week during the school term</li><li>
Residency in Istanbul is a must</li><li>
Strong coordination and high communication skills with teamwork abilities</li><li>
Highly social personality with excellent interpersonal communication skills</li><li>
Eager to learn, dynamic, and willing to take initiatives</li><li>
Result-oriented with problem-solving, analytical, and proactive approach</li><li>
High attention to detail</li><li>
Good command of MS Office applications, especially MS Excel and PowerPoint</li></ul></div>

Indirect Purchasing Smart Start

Amerikan Kültür Dil Okulu Arnavutköy Şubesi

<p>&#304;ngilizce e&#287;itim sekt&ouml;r&uuml;n&uuml;n k&ouml;kl&uuml; kurulu&#351;u Amerikan K&uuml;lt&uuml;r Yabanc&#305; Dil Kurslar&#305; &#304;STANBUL-ARNAVUTK&Ouml;Y temsilcili&#287;inde g&ouml;rev alacak; E&#286;&#304;T&#304;M SATI&#350; DANI&#350;MANI aranmaktad&#305;r.</p><p>&Uuml;niversite mezunu,</p><p>MS Office programlar&#305;n&#305; aktif olarak kullanabilen,</p><p>Dosyalama, ar&#351;iv d&uuml;zeni ve dok&uuml;mantasyon i&#351;lemlerini takip edebilecek,</p><p>Ekip &ccedil;al&#305;&#351;mas&#305;na uyumlu,</p><p>Hedef odakl&#305; &ccedil;al&#305;&#351;maya al&#305;&#351;k&#305;n,</p><p>Sat&#305;&#351; ve m&uuml;&#351;teri ili&#351;kileri konusunda aktif i&#351; deneyimine sahip,</p><p>&#304;&#351; takibi yapabilen ve organizasyon yetene&#287;ine sahip,</p><p>Sunum yetene&#287;ine ve diksiyonuna g&uuml;venen,</p><p>Prezentabl ve g&uuml;ler y&uuml;zl&uuml;,</p><p>Yo&#287;un, esnek zamanl&#305; ve dinamik &ccedil;al&#305;&#351;ma ortam&#305;na uyum sa&#287;layabilen bayan e&#287;itim sat&#305;&#351; dan&#305;&#351;man&#305; aray&#305;&#351;&#305;m&#305;z bulunmaktad&#305;r.</p><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;</p>

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