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customer service representative

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customer sales advisor

Zegna

<div>
 The Store Customer Advisor transforms the store visit into a memorable luxury shopping experience, as Brand Ambassadors they engage the Customers in the discovery of our heritage through stories and creating an atmosphere of passion and enthusiasm for the Thom Browne collections. The Customer Advisor builds a relationship with each customer that lasts over time, and begins with the quality of their welcome, the gestures and rituals of the selling ceremony and the provision of the highest level of service. The Customer Advisors are the trusted advisors of fashion and style, offering to the customer the highest level of sophistication and service. The role of the Customer Advisor at Thom Browne stands at the very center of our organization as they continue to safeguard the growth and longevity of our Brand.
 
 
 
 Main Responsibilities
 
 
 
 <ul>
 <li>
 Manage Customer Relationships and Customer Service during and after the sale
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 Develop a deep knowledge of the Thom Browne collections to advise customers on styling and &ldquo;total looks&rdquo;
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 Contribute to store Visual &amp; Image
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 <li>
 Maximize sales through retail operational excellence
 
 
 </li>
 </ul>
 
 Main Responsibilities
 
 
 
 Customer Relationships and Customer Service
 
 
 <ul>
 <li>
 Provide memorable luxury in-store customer service experience by following the Thom Browne Selling Flow and acting in accordance with the Thom Browne Mindset.
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 Demonstrates entrepreneurial mindset in developing the business.
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 Consistently and effectively networks to attract new customers and develop a customer database.
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 Consults with customers to discover their needs through exploring customer preferences and occasions for which the customers are shopping.
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 Anticipates customers&rsquo; expressed and unexpressed needs and wants and responds appropriately to exceed customer expectations
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 Creates opportunities for customers to experience multiple Thom Browne brands, products and &ldquo;total looks&rdquo; through demonstrating relevant yet personalized mix and match options.
 </li>
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 Promote Thom Browne Made-to-Measure service as part of the selling repertoire where appropriate to meet the customer&rsquo;s current and/or future needs.
 </li>
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 Utilize company provided technology to offer a complete and integrated luxury experience.
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 Leverage &ldquo;Thom Browne Stories&rdquo; to support and enhance the selling ceremony
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 Collates useful and accurate customer data and information in accordance with Thom Browne CRM procedures and guidelines.
 </li>
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 Cultivates future customer connections with Thom Browne (e.g. CRM after sales activities including Thank You notes and Follow-up phone calls).
 </li>
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 Utilizes CRM software as the primary tool for after sales communication
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 Takes ownership of resolving customer issues or complaints with empathy, while adhering to Thom Browne customer service policies such as alteration, damage and repair, global return policies etc.
 
 
 </li>
 </ul>
 Collection
 
 
 <ul>
 <li>
 Develop progressively in-depth knowledge of Thom Browne products, craftsmanship, fabrics, made-to-measure and style evolution whilst translating such knowledge into customer benefits.
 </li>
 <li>
 Advise customers on styling of &ldquo;total looks&rdquo; by providing dressing and fashion advice as regards color coordination, textures, patterns, silhouette, proportions, and functionality of garments.
 </li>
 <li>
 Solicit customer feedback on products and collections and feedback ideas and inputs back to the Store Manager.
 </li>
 <li>
 Keep up-to-date on store stock situation, adjust selling techniques and sales pitch to maximize sell-through.
 </li>
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 Perform customer garment-fitting and alteration measurements for ready-to-wear to help customers achieve &ldquo;perfect fit&rdquo;.
 </li>
 <li>
 Understands the required standards and skills of Made-to-Measure service and when required take on the role of in-store Made-to-Measure specialist if assigned by the Store Manager.
 
 
 </li>
 </ul>
 Visual &amp; Image Management
 
 
 <ul>
 <li>
 Demonstrates consistently high standards of personal grooming in accordance to Thom Browne uniform and grooming standards and guidelines.
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 Follows Thom Browne product and gift packaging standards and guidelines to ensure Thom Browne luxury and quality image.
 </li>
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 Maintain cleanliness and tidiness of the store environment and product displays.
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 Ensure in-store visual merchandising adheres to Thom Browne Visual Merchandising guidelines and propose improvements to the Store Manager or Visual Merchandising referent.
 </li>
 <li>
 Support Visual Merchandising set-up of store windows and displays; when required take on the role of in-store Visual Merchandising specialist if assigned by the Store Manager.
 
 
 </li>
 </ul>
 Team
 
 
 <ul>
 <li>
 Actively communicate customer, product and other store information within the store team to ensure customer and business needs are met.
 </li>
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 When required support the orientation of new staff through acting as learning coach or &ldquo;buddy&rdquo; if assigned by the Store Manager.
 </li>
 <li>
 Train other team members on new products as assigned by the Store Manager.
 </li>
 <li>
 Maintain good team work to enhance the overall team moral to create an enthusiastic sales force environment.
 
 
 </li>
 </ul>
 Sales Management
 
 
 <ul>
 <li>
 Measure own performance using Thom Browne customer service and sales KPIs such as cross-selling ratio, conversion rate, average sales bill
 </li>
 <li>
 Work with the store team to execute action plans to achieve daily, weekly, monthly and yearly sales and KPI targets as assigned by the Store Manager.
 </li>
 <li>
 Propose service, product, visual and operational improvements that assist the team overcome selling challenges.
 
 
 </li>
 </ul>
 Store Operations
 
 
 <ul>
 <li>
 Adhere to Thom Browne store operations and time and attendance policies and standards.
 </li>
 <li>
 Follows the directions of the Store Manager or appointed team member on store operational tasks that includes but not limited to stock room, inventory, cashiering, reporting duties, guest beverage service etc.
 </li>
 <li>
 Adhere to Company policies and rules in daily work.
 
 
 </li>
 </ul>
 
 Education/ Qualification
 
 
 
 <ul>
 <li>
 High school qualification
 </li>
 <li>
 Preferably Chinese or Russian speakers
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 4 to 6 years retail sales or customer service experience.
 
 
 </li>
 </ul>
 
 Functional Competencies
 
 
 
 <ul>
 <li>
 Selling
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 Service Policy
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 Policy and Compliance
 
 
 </li>
 </ul>
 
 TB Competencies
 
 
 
 <ul>
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 Generates Customer Delight
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 <li>
 Learning and Self Development
 </li>
 <li>
 Is Passionate and Open Minded
 </li>
 </ul>
</div>

Senior Store Customer Advisor

Apeiron Accounting & Tax Consultant LLC

Mortgage AdvisorJob Description: We are seeking a knowledgeable and customer-focused Mortgage Advisor to guide clients through the process of selecting and applying for mortgage products. The ideal candidate will assess financial situations, provide tailored advice, and ensure clients secure the most suitable mortgage options available. You will act as a key point of contact between clients and lenders, combining sales ability with financial expertise.Key Responsibilities:<ul><li>Assess clients&rsquo; financial situations and explain available mortgage options.</li><li>Provide expert advice on mortgage products from a range of lenders.</li><li>Guide clients through the mortgage application process from start to finish.</li><li>Work closely with estate agents, solicitors, and lenders to ensure a smooth transaction.</li><li>Maintain up-to-date knowledge of lending criteria and market trends.</li><li>Meet sales and compliance targets while upholding excellent customer service.</li><li>Complete all necessary documentation accurately and in a timely manner.</li><li>Ensure compliance with Financial Conduct Authority (FCA) regulations and internal policies.</li><li>Build and maintain long-term client relationships.</li></ul>* Please note it is a target base role* Fixed Salary plus competitive Incentive structurePreference:Prior experience in bank or direct sales agency of home loanImmediate joinerJob Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Bank or Direct Sales Agency of home loan: 1 year (Preferred)</li></ul>Send CV to : careers@clicks2compare.com or +971589340057Job Type: Full-time

Mortgage Advisor

Ali & Sons Holding LLC

About the Role We are looking for a Service Advisor to act as the primary contact between customers and the workshop team. The role ensures professional customer service, smooth repair processes, and achievement of workshop targets in labor and parts sales. Key Responsibilities <ul><li>Welcome customers, prepare job cards, and record customer concerns, damages, and approvals.</li><li>Coordinate with the Foreman on required work and ensure accurate documentation in the DMS.</li><li>Keep customers updated through regular follow-ups and provide service advice on vehicle needs.</li><li>Review service history to validate current repair requests and warranty eligibility.</li><li>Obtain repair approvals and maintain proper evidence.</li><li>Resolve customer concerns in coordination with the Customer Relations team.</li><li>Monitor and update WIP reports regularly.</li><li>Ensure compliance with health and safety procedures and maintain a professional image.</li><li>Perform additional duties as assigned by the Service Manager.</li><li>KPIs: Achieve labor and parts sales targets.</li><li>Customer Satisfaction Index (CSI) scores.</li><li>Completion of required online training.</li><li>Management of WIP and reduction of unjustified job cards.</li></ul> Qualifications <ul><li>2-5 years' experience as a Service Advisor in the automotive industry (UAE experience preferred).</li><li>Strong knowledge of vehicle servicing and warranty procedures.</li><li>Excellent communication and customer service skills.</li><li>Fluency in English (Arabic is an advantage).</li><li>Proficiency in MS Office and dealership management systems (DMS).</li></ul> Seniority level <ul><li>Entry level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Other</li></ul>Referrals increase your chances of interviewing at Ali & Sons Holding LLC.

Service Advisor

EZ BIZZ CORPORATE SERVICES L.L.C

Job post summaryDate posted: 5 November 2025Pay: 3,000.00 (AED) - 3,500.00 (AED) per monthJob description:About the Role:We&rsquo;re looking for motivated Business Consultants / Sales Advisors to join our Dubai team at Ez Bizz Corporate Services LLC. If you have experience in business setup, banking, real estate, insurance, or Forex sales, this opportunity is for you.Key Responsibilities:<ul><li>Assist clients with company formation in Dubai Mainland and Free Zones</li><li>Guide on license options, documentation, and visa processes</li><li>Promote and cross-sell related services such as banking and insurance</li><li>Build long-term client relationships and achieve monthly sales targets</li><li>Manage leads provided by the company and close deals efficiently</li></ul>Requirements:<ul><li>Must be currently based in Dubai</li><li>Fluent in English and Hindi/Urdu (both preferred)</li><li>Minimum 1 year of sales experience (mandatory)</li><li>Bachelor&rsquo;s degree required</li><li>Excellent communication and negotiation skills</li><li>Must have own visa</li></ul>What We Offer:<ul><li>Basic salary: AED 3,000 &ndash; 3,500 + commission</li><li>Daily leads and a supportive team</li><li>Performance bonuses and incentives</li><li>Office in a prime Dubai business hub</li></ul>Apply now with your updated CV and a short note about your sales experience.Job Types: Full-time, PermanentJob Types: Full-time, PermanentPay: AED3,000.00 - AED3,500.00 per month

Business Consultant / Sales Advisor (English–Hindi/Urdu Speaking)

Pemo

- Serve as the primary point of contact for new customers throughout their onboarding process, ensuring a smooth and timely transition to using our software.- Conduct thorough assessments of the customers' needs and goals to improve and streamline our onboarding process.- Collaborate with cross-functional teams including sales, customer success, and product to gather relevant information regarding the customers' journey and experience, ensuring more streamlined handovers.- Coordinate and facilitate onboarding activities with our customers (e.g., account setup).- Take a proactive approach to onboarding by asking questions to understand their goals, concerns, and expectations.- Act as a trusted advisor to the customer, offering recommendations and data-driven insights to optimize their experience. What you will be doing: - Serve as the primary point of contact for new customers throughout their onboarding process, ensuring a smooth and timely transition to using our software.- Conduct thorough assessments of the customers' needs and goals to improve and streamline our onboarding process.- Collaborate with cross-functional teams including sales, customer success, and product to gather relevant information regarding the customers' journey and experience, ensuring more streamlined handovers.- Coordinate and facilitate onboarding activities with our customers (e.g., account setup).- Take a proactive approach to onboarding by asking questions to understand their goals, concerns, and expectations.- Act as a trusted advisor to the customer, offering recommendations and data-driven insights to optimize their experience. About You: <ul><li>Enthusiastic</li><li>Super organized with great attention to detail</li><li>Excellent communication and interpersonal skills</li><li>Collaborative and willing to learn</li><li>Thrives in a customer-centric environment</li><li>Comfortable working independently and remotely, as well as collaboratively</li></ul>Disclaimer: is only a platform to connect jobseekers and employers. Applicants are advised to research the legitimacy of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advise against sharing personal or bank-related information. For more security tips, please visit Security Advice. If you suspect any fraud or malpractice, email us at .

Customer Success Manager

Citi

<div>
 The Sales Support Intermediate Analyst is an intermediate level position responsible for providing a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to provide support/ancillary services to sales people and across all client segments.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Provide sales support by designing and implementing process improvements
 </li>
 <li>
 Support new products, promotions, and projects defined by the business
 </li>
 <li>
 Resolve most issues by applying professional judgment when interpreting data and results
 </li>
 <li>
 Review and provide training material to sales and operations
 </li>
 <li>
 Support sales activities for high profile clients
 </li>
 <li>
 Provide administrative assistance for sales management teams
 </li>
 <li>
 Ensure sales team are compliant with regulations
 </li>
 <li>
 Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization
 </li>
 <li>
 Demonstrated ability to thrive in a structured environment, meticulously follow established procedures.
 </li>
 <li>
 Working knowledge of related industry practices and standards
 </li>
 <li>
 Consistently demonstrates clear and concise written and verbal communication
 </li>
 <li>
 Proficiency with MS office, verbal/written skills, analytical skills
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree/University degree or equivalent experience
 
 
 </li>
 </ul>
 This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
 
 
 ------------------------------------------------------
 
 
 
 Job Family Group:
 
 
 
 Consumer Sales
 
 
 ------------------------------------------------------
 
 
 
 Job Family:
 
 
 
 Consumer Sales Support
 
 
 ------------------------------------------------------
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 ------------------------------------------------------
 
 
 
 Most Relevant Skills
 
 
 
 Please see the requirements listed above.
 
 
 ------------------------------------------------------
 
 
 
 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
 ------------------------------------------------------
 
 
 
 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

Consumer Sales Support Intermediate Analyst - UAE Nationals Preferred - DUBAI

Ababeel FZE LLC.

We are seeking a motivated and empathetic Customer Support Executive to join our team. The ideal candidate will serve as the first point of contact for our customers, ensuring their inquiries, concerns, and issues are resolved efficiently and with professionalism. This role requires excellent communication skills, patience, and a problem-solving mindset.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner.</li><li>Troubleshoot and resolve customer issues, escalating complex problems to the relevant department when necessary.</li><li>Maintain accurate records of customer interactions, transactions, comments, and complaints.</li><li>Assist customers with product/service information, order processing, and returns/refunds.</li><li>Follow up with customers to ensure their issues are resolved and satisfaction is achieved.</li><li>Identify recurring issues and provide feedback to management for process improvement.</li><li>Maintain a positive and empathetic attitude toward customers at all times.</li><li>Achieve individual and team targets related to customer satisfaction and response time.</li></ul>Qualifications and Skills:<ul><li>High school diploma or equivalent; Bachelor&rsquo;s degree preferred.</li><li>Proven experience in a customer support or service role is a plus.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Proficiency with customer support software (CRM systems, helpdesk tools) is desirable.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Patience, empathy, and the ability to handle challenging situations calmly.</li></ul>Work Environment:<ul><li>Office-based</li><li>Fast-paced, collaborative team environment.</li><li>Opportunity for growth within the organization.</li></ul>Benefits:<ul><li>Competitive salary and performance-based incentives.</li><li>Health and wellness benefits.</li><li>Training and career development opportunities.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your total domain experience?</li></ul><ul><li>What is your availability to Join?</li></ul><ul><li>Monthly Salary Expectation with Currency?</li></ul><ul><li>Total experience working in UAE? </li></ul><ul><li>Current Visa Status? </li></ul><ul><li>Currently Living in which Emirates and Location in UAE?</li></ul><ul><li>Are you OK to travel to Dubai Silicon Oasis as our office is located here?</li></ul><ul><li>what is your Nationality?</li><li>Current Monthly Salary?</li><li>Your WhatsApp Number (Mandatory)</li></ul><ul><li>Your email ID (Manadatory)</li></ul>

Sales & Customer Support Executive (Preferred Own Visa)

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