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Ermenegildo Zegna Holditalia S.p.A

Senior Store Customer Advisor Senior Store Customer Advisor CompanyID (accounts for anonymous companies) 693,176 CollectionVisual & Image ManagementTeam Actively communicate customer, product and other store information within the store team to ensure customer and business needs are met. When required support the orientation of new staff through acting as learning coach or "buddy" if assigned by the Store Manager. Train other team members on new products as assigned by the Store Manager. Maintain good team work to enhance the overall team moral to create an enthusiastic sales force environment.Sales ManagementStore Operations Education/ Qualification High school qualification Preferably Chinese or Russian speakers Experience 4 to 6 years retail sales or customer service experience. Functional Competencies Selling Service Policy Policy and Compliance TB Competencies Generates Customer Delight Learning and Self Development Is Passionate and Open MindedThe Store Customer Advisor transforms the store visit into a memorable luxury shopping experience, as Brand Ambassadors they engage the Customers in the discovery of our heritage through stories and creating an atmosphere of passion and enthusiasm for the Thom Browne collections. The Customer Advisor builds a relationship with each customer that lasts over time, and begins with the quality of their welcome, the gestures and rituals of the selling ceremony and the provision of the highest level of service. The Customer Advisors are the trusted advisors of fashion and style, offering to the customer the highest level of sophistication and service. The role of the Customer Advisor at Thom Browne stands at the very center of our organization as they continue to safeguard the growth and longevity of our Brand. Main responsibilities: • Manage Customer Relationships and Customer Service during and after the sale • Develop a deep knowledge of the Thom Browne collections to advise customers on styling and "total looks" • Contribute to store Visual & Image • Maximize sales through retail operational excellence MAIN RESPONSIBILITIES Customer Relationships and Customer Service Provide memorable luxury in-store customer service experience by following the Thom Browne Selling Flow and acting in accordance with the Thom Browne Mindset. Demonstrates entrepreneurial mindset in developing the business. Consistently and effectively networks to attract new customers and develop a customer database. Consults with customers to discover their needs through exploring customer preferences and occasions for which the customers are shopping. Anticipates customers' expressed and unexpressed needs and wants and responds appropriately to exceed customer expectations Creates opportunities for customers to experience multiple Thom Browne brands, products and "total looks" through demonstrating relevant yet personalized mix and match options. Promote Thom Browne Made-to-Measure service as part of the selling repertoire where appropriate to meet the customer's current and/or future needs. Utilize company provided technology to offer a complete and integrated luxury experience. Leverage "Thom Browne Stories" to support and enhance the selling ceremony Collates useful and accurate customer data and information in accordance with Thom Browne CRM procedures and guidelines. Cultivates future customer connections with Thom Browne (e.g. CRM after sales activities including Thank You notes and Follow-up phone calls). Utilizes CRM software as the primary tool for after sales communication Takes ownership of resolving customer issues or complaints with empathy, while adhering to Thom Browne customer service policies such as alteration, damage and repair, global return policies etc. Develop progressively in-depth knowledge of Thom Browne products, craftsmanship, fabrics, made-to-measure and style evolution whilst translating such knowledge into customer benefits. Advise customers on styling of "total looks" by providing dressing and fashion advice as regards color coordination, textures, patterns, silhouette, proportions, and functionality of garments. Solicit customer feedback on products and collections and feedback ideas and inputs back to the Store Manager. Keep up-to-date on store stock situation, adjust selling techniques and sales pitch to maximize sell-through. Perform customer garment-fitting and alteration measurements for ready-to-wear to help customers achieve "perfect fit". Understands the required standards and skills of Made-to-Measure service and when required take on the role of in-store Made-to-Measure specialist if assigned by the Store Manager. Demonstrates consistently high standards of personal grooming in accordance to Thom Browne uniform and grooming standards and guidelines. Follows Thom Browne product and gift packaging standards and guidelines to ensure Thom Browne luxury and quality image. Maintain cleanliness and tidiness of the store environment and product displays. Ensure in-store visual merchandising adheres to Thom Browne Visual Merchandising guidelines and propose improvements to the Store Manager or Visual Merchandising referent. Support Visual Merchandising set-up of store windows and displays; when required take on the role of in-store Visual Merchandising specialist if assigned by the Store Manager. Measure own performance using Thom Browne customer service and sales KPIs such as cross-selling ratio, conversion rate, average sales bill Work with the store team to execute action plans to achieve daily, weekly, monthly and yearly sales and KPI targets as assigned by the Store Manager. Propose service, product, visual and operational improvements that assist the team overcome selling challenges. Adhere to Thom Browne store operations and time and attendance policies and standards. Follows the directions of the Store Manager or appointed team member on store operational tasks that includes but not limited to stock room, inventory, cashiering, reporting duties, guest beverage service etc. Adhere to Company policies and rules in daily work.<img src="https://www.jobg8.com/Tracking.aspx?DnLcRSskKu9dgHp%2fgfByIof%2bKxrbyLnCc" width="0" height="0" />

Senior Store Customer Advisor

Ali & Sons Holding LLC

About the Role We are looking for a Service Advisor to act as the primary contact between customers and the workshop team. The role ensures professional customer service, smooth repair processes, and achievement of workshop targets in labor and parts sales. Key Responsibilities <ul><li>Welcome customers, prepare job cards, and record customer concerns, damages, and approvals.</li><li>Coordinate with the Foreman on required work and ensure accurate documentation in the DMS.</li><li>Keep customers updated through regular follow-ups and provide service advice on vehicle needs.</li><li>Review service history to validate current repair requests and warranty eligibility.</li><li>Obtain repair approvals and maintain proper evidence.</li><li>Resolve customer concerns in coordination with the Customer Relations team.</li><li>Monitor and update WIP reports regularly.</li><li>Ensure compliance with health and safety procedures and maintain a professional image.</li><li>Perform additional duties as assigned by the Service Manager.</li><li>KPIs: Achieve labor and parts sales targets.</li><li>Customer Satisfaction Index (CSI) scores.</li><li>Completion of required online training.</li><li>Management of WIP and reduction of unjustified job cards.</li></ul> Qualifications <ul><li>2-5 years' experience as a Service Advisor in the automotive industry (UAE experience preferred).</li><li>Strong knowledge of vehicle servicing and warranty procedures.</li><li>Excellent communication and customer service skills.</li><li>Fluency in English (Arabic is an advantage).</li><li>Proficiency in MS Office and dealership management systems (DMS).</li></ul> Seniority level <ul><li>Entry level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Other</li></ul>Referrals increase your chances of interviewing at Ali & Sons Holding LLC.

Service Advisor

Alliance 360 Employment Services

Job Title: Sales Promoter &ndash; Beauty Care Devices Location: Dubai, UAE Job Type: Full-timeAbout the RoleWe are looking for enthusiastic and customer-focused Sales Promoters to represent our range of beauty care devices in Dubai. As a Sales Promoter, you will be the face of our brand, engaging with customers, demonstrating products, and driving sales in retail environments.Key Responsibilities<ul><li>Promote and sell skin care devices/beauty products in retail stores.</li><li>Conduct live demonstrations to showcase product features and benefits.</li><li>Achieve and exceed monthly sales targets.</li><li>Maintain strong product knowledge to handle customer inquiries confidently.</li><li>Ensure attractive product display and visibility in the store.</li><li>Build strong customer relationships and provide excellent after-sales service.</li><li>Share customer feedback and competitor insights with management.</li></ul>Requirements<ul><li>Previous experience as a Sales Promoter, Beauty Advisor, or Retail Sales Associate (beauty/skin care background preferred).</li><li>Passion for beauty, wellness, and customer service.</li><li>Strong communication and interpersonal skills.</li><li>Presentable, energetic, and confident with sales ability.</li><li>Must be based in Dubai</li><li>Fluency in English</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per monthApplication Question(s):<ul><li>Current Salary?</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Sales Promoter: 1 year (Required)</li><li>Beauty Devices: 1 year (Required)</li><li>UAE: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Sales Promoter (Beauty Care Devices)

Rapido Garage

Job Summary:We are seeking an experienced and customer-focused Senior Service Advisor to join our growing garage. The ideal candidate should have an established customer base and a proven track record of delivering exceptional service in the automotive repair industry. This role is responsible for managing service operations, maintaining strong customer relationships, and ensuring smooth coordination between customers and workshop teams.Key Responsibilities:Customer Relationship Management:<ul><li>Maintain and grow an existing customer portfolio by providing personalized service and follow-ups.</li><li>Act as the main point of contact for VIP and regular customers, ensuring high satisfaction and retention.</li><li>Handle customer inquiries, complaints, and service feedback professionally.</li></ul>Service Operations:<ul><li>Schedule and manage daily service bookings and walk-ins efficiently.</li><li>Generate job cards, explain repair estimates, and get necessary approvals.</li><li>Coordinate with technicians to ensure timely and quality job execution.</li><li>Monitor repair progress and keep customers updated on job status.</li></ul>Sales and Upselling:<ul><li>Identify customer needs and recommend appropriate services or products.</li><li>Promote seasonal offers, preventive maintenance packages, and value-added services.</li><li>Achieve monthly sales targets set by management.</li></ul>Documentation &amp; Reporting:<ul><li>Ensure all documentation, estimates, invoices, and customer communications are clear and accurate.</li><li>Report daily activities, job status, and customer concerns to the Service Manager.</li></ul>Team Coordination:<ul><li>Guide and support junior advisors and reception staff.</li><li>Work closely with workshop supervisors to ensure job quality and efficiency.</li></ul>Requirements:<ul><li>Minimum 5 years of experience as a Service Advisor in an auto garage or dealership.</li><li>Existing customer base is highly preferred and will be considered a strong asset.</li><li>Strong communication skills in English (Arabic or other languages is a plus).</li><li>Sound technical knowledge of automotive repairs and service processes.</li><li>Ability to multitask, handle pressure, and solve problems quickly.</li><li>Proficiency in garage management systems</li></ul>Benefits:<ul><li>Competitive salary + performance-based incentives</li><li>Commission on customer retention and upselling</li><li>Health insurance and annual leave</li><li>Career growth opportunities in a fast-growing garage</li></ul>Job Type: Full-timePay: From AED6,000.00 per month

Senior Service Advisor

Homes 4 Life Real Estate Broker LLC

<div>
 
 Company Overview:
 
 
 Homes 4 Life Real Estate Broker LLC 🏡 is an award-winning real estate firm based in Dubai with 16 years of experience. We specialize in residential and commercial sales and rentals, offering a diverse range of properties from affordable homes to luxurious estates and condos. 🌟
 
 
 
 
 
 Role Overview:
 
 
 Position: Property Advisor
 
 
 Location: Dubai, UAE
 
 
 Type: Full-time, on-site
 
 
 As a Property Advisor at Homes 4 Life, you&rsquo;ll manage property sales and rentals, providing excellent customer service and handling transactions. You&rsquo;ll work across both residential and commercial properties, assisting clients through the buying and renting process. 🏠💼
 
 
 
 
 
 What We Offer:
 
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 Commission from 50% up to 70% 💸
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 In-house marketing &amp; lead generation support 📣
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 Social media campaigns 📱
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 Professional sales training 🎓
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 Opportunities for career growth 📈 in a thriving environment
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 Lucrative rewards for top performers 🌟🏆
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 Company Visa + Medical Insurance 📑
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 </ul>
 
 Qualifications:
 
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 At least 1 year experience in real estate, including off-plan and secondary market properties 🏗️
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 Strong communication, negotiation, and sales skills 💬
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 Self-motivated, with a proven track record of delivering results ✅
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 Fluent in English (additional languages are a plus) 🌍
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 Client-focused with excellent relationship-building abilities 🤝
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 </ul>
 
 
 
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 Join our team and take your real estate career to the next level with Homes 4 Life! 🚀
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 </ul>
 
 
 
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Property Consultant

Pemo

- Serve as the primary point of contact for new customers throughout their onboarding process, ensuring a smooth and timely transition to using our software.- Conduct thorough assessments of the customers' needs and goals to improve and streamline our onboarding process.- Collaborate with cross-functional teams including sales, customer success, and product to gather relevant information regarding the customers' journey and experience, ensuring more streamlined handovers.- Coordinate and facilitate onboarding activities with our customers (e.g., account setup).- Take a proactive approach to onboarding by asking questions to understand their goals, concerns, and expectations.- Act as a trusted advisor to the customer, offering recommendations and data-driven insights to optimize their experience. What you will be doing: - Serve as the primary point of contact for new customers throughout their onboarding process, ensuring a smooth and timely transition to using our software.- Conduct thorough assessments of the customers' needs and goals to improve and streamline our onboarding process.- Collaborate with cross-functional teams including sales, customer success, and product to gather relevant information regarding the customers' journey and experience, ensuring more streamlined handovers.- Coordinate and facilitate onboarding activities with our customers (e.g., account setup).- Take a proactive approach to onboarding by asking questions to understand their goals, concerns, and expectations.- Act as a trusted advisor to the customer, offering recommendations and data-driven insights to optimize their experience. About You: <ul><li>Enthusiastic</li><li>Super organized with great attention to detail</li><li>Excellent communication and interpersonal skills</li><li>Collaborative and willing to learn</li><li>Thrives in a customer-centric environment</li><li>Comfortable working independently and remotely, as well as collaboratively</li></ul>Disclaimer: is only a platform to connect jobseekers and employers. Applicants are advised to research the legitimacy of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advise against sharing personal or bank-related information. For more security tips, please visit Security Advice. If you suspect any fraud or malpractice, email us at .

Customer Success Manager

Citi

<div>
 The Sales Support Intermediate Analyst is an intermediate level position responsible for providing a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to provide support/ancillary services to sales people and across all client segments.
 
 
 
 Responsibilities:
 
 
 
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 Provide sales support by designing and implementing process improvements
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 Support new products, promotions, and projects defined by the business
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 Resolve most issues by applying professional judgment when interpreting data and results
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 Review and provide training material to sales and operations
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 Support sales activities for high profile clients
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 Provide administrative assistance for sales management teams
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 Ensure sales team are compliant with regulations
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 Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
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 Work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization
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 Demonstrated ability to thrive in a structured environment, meticulously follow established procedures.
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 Working knowledge of related industry practices and standards
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 Consistently demonstrates clear and concise written and verbal communication
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 Proficiency with MS office, verbal/written skills, analytical skills
 
 
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 Education:
 
 
 
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 Bachelor&rsquo;s degree/University degree or equivalent experience
 
 
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 This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
 
 
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 Job Family Group:
 
 
 
 Consumer Sales
 
 
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 Job Family:
 
 
 
 Consumer Sales Support
 
 
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 Time Type:
 
 
 
 Full time
 
 
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 Most Relevant Skills
 
 
 
 Please see the requirements listed above.
 
 
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 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
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 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

Consumer Sales Support Intermediate Analyst - UAE Nationals Preferred - DUBAI

Explore 3432+ Customer sales advisor in Dubai this November. Find roles across top companies and apply now to boost your career.