customer service consultant Jobs in Cairo Egypt

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customer support specialist Jobs in Cairo Egypt

customer support specialist

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direct sales consultant

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inside sales representative

customer sales specialist

Concentrix

<div>
 
 We&rsquo;re Hiring: Customer Acquisition Specialist (Non-Agent Role)
 
 
 
 
 
 Company: Concentrix &ndash; Maadi Site
 
 
 Start Date: December 22nd
 
 
 Shifts: Night &amp; Overnight
 
 
 
 
 
 Are you passionate about sales and excited to work in a B2B environment?
 
 
 Join a global telecom project where you&rsquo;ll be dealing directly with business clients&mdash;not consumers&mdash;to help them activate, manage, and grow their services.
 
 
 
 
 
 About the Role:
 
 
 As a Customer Acquisition Specialist, you will engage with businesses that partner with our telecom account. You&rsquo;ll be responsible for understanding client needs, helping them maximize their services, and driving successful acquisition motions.
 
 
 
 
 
 Your Responsibilities
 
 
 &bull; Provide accurate weekly, monthly, and quarterly sales forecasts.
 
 
 &bull; Demonstrate strong product knowledge and technical understanding to assess business requirements
 
 
 &bull; Identify and resolve roadblocks impacting client satisfaction or product usage.
 
 
 &bull; Handle objections and external competitive pressures to retain or win new business customers.
 
 
 &bull; Manage a high volume of daily B2B communications via phone and email &mdash; mostly outbound.
 
 
 &bull; Collaborate with your team and sales leadership to deliver top-tier customer interactions.
 
 
 &bull; Maintain and update CRM systems to ensure data accuracy.
 
 
 &bull; Perform sales motions such as lead qualification, lead conversion, account health checks, customer advocacy, and contract renewals.
 
 
 &bull; Report directly to a Sales Manager while working within a high-performing team.
 
 
 
 
 
 Job Requirements
 
 
 &bull; Fluency in English (must) B2+\ C1
 
 
 &bull; Minimum 1 year of sales experience (B2B or B2C).
 
 
 &bull; Strong communication, negotiation skills, and a passion for achieving targets.
 
 
 &bull; Ability to work night and overnight rotational shifts.
 
 
 
 
 
 Role Details
 
 
 &bull; Location: Maadi
 
 
 &bull; Working Hours: Night rotational shifts &mdash; starting from 3 PM, with the last shift ending at 6 AM
 
 
 &bull; Grade: 9A (suitable for Team Leaders &amp; Senior profiles)
 
 
 &bull; Total Monthly Gross Salary: 28,640 EGP
 
 
 &bull; Quarterly Bonus: Up to 19,550 EGP
 
 
 &bull; Start Date: 22nd of December
 
 
 
 
 
 Why Join Us?
 
 
 &bull; Work in a high-impact B2B global telecom project
 
 
 &bull; Competitive salary + attractive quarterly bonus
 
 
 &bull; Fast career growth within Concentrix
 
 
 &bull; A supportive, dynamic, and professional sales environment
 
 
 
 
 
 If you&rsquo;re ambitious, energetic, and ready to elevate your sales career, apply now! To apply, please send the following on WhatsApp: 01022240789
 
 
 &bull; Your CV
 
 
 &bull; A voice note introducing yourself in English
 
 
 &bull; Confirmation that you can start on December 22nd
 
 
 &bull; Confirmation that you are a graduate and have completed your military service
 
</div>

Customer Acquisition Specialist (Non-Agent Role)

Honeywell

<div>
 
 Job Description
 
 
 
 As a Senior Customer Marketing Specialist here at Honeywell, you will play a crucial role in driving customer engagement and loyalty through the development and execution of effective marketing strategies. Collaborating closely with sales teams, this role involves understanding customer needs and creating targeted marketing campaigns. This role will collaborate very closely with channel partners, co-driving marketing campaigns, and ensuring a full funnel approach to our marketing strategies. If you are a dynamic and self-motivated individual with a passion for customer marketing, this is an exciting opportunity to contribute to Honeywell's global success.
 
 
 
 Responsibilities
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Build the marketing strategy for your business unit in alignment with the budget and business strategy.
 </li>
 <li>
 Develop and execute customer marketing initiatives to drive customer engagement and loyalty.
 </li>
 <li>
 Collaborate with sales teams to understand customer needs and deliver on them.
 </li>
 <li>
 Create and manage marketing programs, including events, tradeshows, exhibitions, email campaigns, social media promotions, and loyalty programs.
 </li>
 <li>
 Design different sales enablement material, ensuring brand consistency.
 </li>
 <li>
 Monitor and report on the effectiveness of marketing campaigns, actioning insights and recommendations for improvement.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 YOU MUST HAVE
 
 
 
 <ul>
 <li>
 6+ years of experience in customer marketing or related roles.
 </li>
 <li>
 Experience in a similar B2B industry, focused on driving revenue and lead generation.
 </li>
 <li>
 Experience in organizing attendance at large tradeshows and exhibitions.
 </li>
 <li>
 Dynamic and self-motivated individuals who thrive in a fast-paced environment
 
 
 </li>
 </ul>
 
 WE VALUE
 
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing, Business, or related field
 </li>
 <li>
 Experience working with SFDC.
 </li>
 <li>
 Experience working on Marketing Development Funds (MDF) programs.
 
 
 </li>
 </ul>
 Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity :
 
 click here
 
 
 (https://www.honeywell.com/us/en/company/inclusion-and-diversity)
 
 
 
 
 About Us
 
 
 
 
 Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity :
 
 
 
 Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments &ndash; powered by our Honeywell Forge software &ndash; that help make the world smarter, safer and more sustainable.
</div>

Sr Customer Marketing Specialist

The Address Investments

<div>
 
 The Address Investments is a leading real estate company in Egypt and the Middle East, renowned for turning real estate dreams and investments into rewarding realities. We offer a variety of developments tailored to suit clients' budgets, ensuring the best deals. Our team of experts and consultants provide a high standard of service, making us a trend-setting pioneer in the real estate field. Based in Cairo, we take pride in our pro-active team, their healthy atmosphere, and strategic approach that set us apart from others in the industry.
 
 
 
 Role Description
 
 
 
 
 
 
 This is a full-time, on-site role for a Salesperson located in Cairo. The Sales Consultant will be responsible for presenting various real estate projects to clients, understanding their needs, and providing tailored options. Day-to-day tasks include meeting with clients, providing excellent customer service, consulting clients on the best property options, and maintaining client relationships to ensure customer satisfaction. The role involves active collaboration with the sales team to achieve sales targets and contribute to the company's growth.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Sales Consulting and Consulting skills
 </li>
 <li>
 Customer Satisfaction and Customer Service experience
 </li>
 <li>
 Strong Communication skills
 </li>
 <li>
 Ability to understand and address client needs effectively
 </li>
 <li>
 Proven track record in sales or real estate is a plus
 </li>
 <li>
 Bachelor's degree in Business Administration, Marketing, or related field
 </li>
 <li>
 Excellent interpersonal and negotiation skills
 </li>
 <li>
 Fluent in English and Arabic languages
 </li>
 </ul>
 
 
</div>

Fresh Sales Specialist (Zero Experience-Fresh Graduates)

51Talk

<div>
 
 💼 Telesales Representative (Course Consultant)
 
 
 
 
 
 🚀 What You'll Do:
 
 
 
 
 
 📞 Make outbound calls to potential and existing customers to promote and sell our products and services.
 
 
 🎯 Understand customer needs, recommend suitable solutions, and close sales effectively.
 
 
 💬 Respond to inquiries clearly and professionally, turning conversations into positive sales opportunities.
 
 
 🤝 Follow up on marketing leads, build strong relationships, and maintain accurate records in the CRM system.
 
 
 💪 Handle objections with confidence, provide clear product information, and ensure a smooth sales process.
 
 
 🏆 Consistently achieve or exceed sales targets and KPIs.
 
 
 
 
 
 ----
 
 
 
 
 
 ✅ Requirements:
 
 
 
 
 
 📈 Minimum of 1 year of experience in sales (telesales, call center, or education industry preferred).
 
 
 🗣️ English communication skills (B1 level or above).
 
 
 🔥 Target-driven mindset with the ability to consistently meet and exceed goals.
 
 
 
 
 
 ----
 
 
 
 
 
 📍 Work Schedule &amp; Location:
 
 
 
 
 
 📌 Location:
 
 
 Maadi, Cairo (on-site position)
 
</div>

Sales Specialist

Built For Engineering

<div>
 
 Company Description
 
 
 
 Built specializes in providing comprehensive and efficient central heating and hot water solutions tailored to every project stage, from design and installation to balancing and testing. With origins in the UK since 2014, Built has expanded to Egypt, delivering award-winning services. The company offers a diverse range of high-quality systems to meet various project needs, backed by extensive expertise in cutting-edge smart technologies. Built is committed to supporting developers, architects, and consultants in achieving their goals through exceptional service delivery.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site Sales Specialist role based in New Cairo. The Sales Specialist will be responsible for building and maintaining relationships with clients, identifying potential sales opportunities, and achieving sales targets. Responsibilities include providing exceptional customer service, conducting product demonstrations, offering tailored solutions, and supporting clients in meeting their project needs. Additionally, the Sales Specialist will collaborate closely with internal teams to ensure seamless execution of sales strategies and customer satisfaction.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong Communication and Customer Service skills to effectively engage with clients and address their needs
 </li>
 <li>
 Proficiency in Sales and Sales Management to execute strategies and achieve targets
 </li>
 <li>
 Experience in Training to educate clients on products and services
 </li>
 <li>
 Self-motivated, results-driven, and capable of working independently or within a team
 </li>
 <li>
 Solid understanding of heating solutions or related technical fields is a plus
 </li>
 <li>
 Highly organized, with strong problem-solving and decision-making skills
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field
 </li>
 <li>
 Familiarity with the Egyptian market is advantageous
 </li>
 </ul>
</div>

Sales Executive

Style Design

<div>
 
 Company Description
 
 
 
 Style Design represents a fusion of modern innovation and timeless elegance, creating functional yet trendy design solutions. Prioritizing client needs, the company specializes in transforming spaces into unique, personalized expressions with distinct character. Offering a diverse range of branded products, including furniture, lighting, flooring, and home accessories, Style Design collaborates with world-renowned designers such as Antonio Citterio and Philippe Starck. The company&rsquo;s mission is to deliver customized design experiences that bring substantial value to clients&rsquo; enterprises and projects.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role based in Qesm El Maadi for a Retail Sales Specialist. The role involves engaging with customers, understanding their needs, and providing personalized design solutions. The Retail Sales Specialist will assist clients with product selection, showcasing items such as furniture, lighting, and home accessories. Other day-to-day tasks include maintaining showroom displays, handling sales transactions, and building relationships with new and existing clients to ensure an exceptional customer experience.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Experience in retail sales, customer service, or related roles
 </li>
 <li>
 Strong communication, interpersonal, and relationship-building skills
 </li>
 <li>
 Knowledge of interior design, furniture, and home accessories is an advantage
 </li>
 <li>
 Proficiency in handling transactions and using point-of-sale systems
 </li>
 <li>
 Ability to work collaboratively with a team in a fast-paced environment
 </li>
 <li>
 Problem-solving skills and a proactive approach to understanding customer needs
 </li>
 <li>
 Fluency in English; additional languages are a plus
 </li>
 </ul>
</div>

Retail Sales Specialist

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 SAP Digital is one of the leading and most innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion. The purpose of the organization is to support the Customer Success board area with a broad range of services and methodologies across the customer journey to guarantee the acquisition of net-new customers and the successful adoption and expansion of our products. Most importantly, helping more customers run better ultimately translates into a safer, cleaner, more connected, better enabled, and more equal world.
 
 
 SAP Digital team prides itself not only on the outcomes, but on exemplifying our company values: Build bridges not silos, embrace differences, keep the promise, stay curious, tell it like it is, and live the leadership credo.
 
 
 
 JOB PROFILE
 
 
 
 The Digital Sales Development team guides and influences customers to take informed decisions in the early stages of their digital transformation journey by creating a world-class engagement experience. This team is responsible for building and nurturing pipeline of sales opportunities and incremental revenue aligned with the Sales and Marketing teams, focusing on prospecting into the SAP install base and net new name accounts, while nurturing leads into qualified opportunities within their assigned space. This team drives digital and high-quality engagement with potential customers delivering superior customer experience.
 
 
 As a Digital Sales Development Specialist, you will work with a team focused on sourcing and nurturing demand to grow SAP&rsquo;s Cloud ERP &amp; LoB footprint in NNN &amp; IB across all industries, working with SAP &amp; Partners resources, as well as Customers.
 
 
 
 Key Responsibilities And Tasks
 
 
 
 The purpose of this position is to extend SAP's market coverage in the dedicated segment by generating new pipeline through:
 
 
 <ul>
 <li>
 Creating and executing Demand Generation "DG" campaigns against a target territory (list of accounts). The typical DG campaign execution model revolves around a combination of emails, phone calls and social touches towards targeted prospects within assigned territory
 </li>
 <li>
 Executing specialized initiatives related to existing pipeline, such as recycling/reviving discontinued / disqualified leads or nurturing aged pipeline
 </li>
 <li>
 Nurturing leads received from other demand generation functions and progressing stalled pipeline
 
 
 </li>
 </ul>
 The Digital Sales Development Specialist (commonly referred to as Digital Sales Development Executive "SDE") provides executive supports to several Account Executives and is usually attached to a regional Digital Hub. The Digital Sales Development Specialist is an active participant to the territory and account planning effort for their assigned list of accounts.
 
 
 The Digital Sales Development Specialist generates and qualifies leads through proper means (cold calling, phone campaigns, email actions, etc) as agreed with management, and eventually hands over fully qualified leads to their assigned Account Executives for further sales progress.
 
 
 The Digital Sales Development Specialist will be co-located in the Digital Hub. They will join territory and account planning to support the team and will be the future candidate pool for transition into sales roles.
 
 
 
 Campaign Execution &amp; Lead Management
 
 
 
 <ul>
 <li>
 Responsible for qualifying and progressing Marketing Inbound leads
 </li>
 <li>
 Document all campaign execution and lead/opportunity management activities as initially agreed in the DG Plan leveraging the adequate sales automation tools and running Video calls, virtual studio, digital innovation on a regular basis correctly, working together with their sales team and manager as necessary
 </li>
 <li>
 Provide best in class digital experience and help the organization to become digital experts
 </li>
 <li>
 Align with Sales colleagues for most effective territory planning and execution, covering all routes to market
 </li>
 <li>
 Generate and Qualify leads through proper means (cold calling, phone campaigns, email actions, etc.) in alignment with management
 </li>
 <li>
 Pass qualified leads to Sales resource for opportunity management and execution
 </li>
 <li>
 Regularly review lead pipeline and progression. Proactively give qualitative and quantitative feedback to Marketing on campaigns using standard procedures and reports; recommend best practices as they are identified
 
 
 </li>
 </ul>
 
 Training &amp; Enablement
 
 
 
 <ul>
 <li>
 Participate enablement activities to enhance demand generation and product/solution skills, including but not limited to classroom training, e-learning or mentor-lead activities
 </li>
 <li>
 The Digital Sales Development Specialist completes and validates all enablement requested in a timely manner
 
 
 </li>
 </ul>
 
 Experience And Language Requirements
 
 
 
 <ul>
 <li>
 Minimum 3 years of experience in Demand Generation or Inside Sales environment
 </li>
 <li>
 Preferably Digital (Remote) Experience, specifically in high volume of customer facing experience, phone-centric work
 </li>
 <li>
 High volume activity working environments, involving phone and a CRM/ Contact Management System
 </li>
 <li>
 Fluency in English required
 </li>
 <li>
 Fluency in any other regional language preferred
 </li>
 <li>
 Bachelor's degree or equivalent business experience
 
 
 </li>
 </ul>
 
 Bring out your best
 
 
 
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Requisition ID: 436183 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 
 
</div>

Commercial Sales Senior Representative

Explore 436+ Customer sales specialist in Cairo Egypt this January. Find roles across top companies and apply now to boost your career.