customer service consultant Jobs in Cairo Egypt

customer service consultant

commercial sales senior representative Jobs in Cairo Egypt

commercial sales senior representative

direct sales consultant - cairo Jobs in Cairo Egypt

direct sales consultant - cairo

district sales representative Jobs in Cairo Egypt

district sales representative

inside sales representative Jobs in Cairo Egypt

inside sales representative

direct sales consultant

Magnet

<div>
 
 
 Employer Overview
 
 
 
 A leading organization operating in the insurance and financial services sector, providing comprehensive protection and risk management solutions. The company focuses on customer-centric services, professional development, and long-term growth.
 
 
 
 
 
 
 Job Summary
 
 
 
 The Direct Sales Consultant is responsible for promoting and selling insurance products to individual and corporate clients. The role focuses on identifying client needs, offering suitable insurance solutions, and achieving sales targets while maintaining strong client relationships.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Promote and sell insurance products such as Life and Medical insurance to individuals and corporate clients.
 </li>
 <li>
 Identify and approach potential clients through cold calling, referrals, networking, and lead generation activities.
 </li>
 <li>
 Assess client needs and recommend appropriate insurance solutions.
 </li>
 <li>
 Negotiate terms and close sales deals to meet or exceed assigned targets.
 </li>
 <li>
 Maintain accurate client records and ensure regular follow-up on renewals and endorsements.
 </li>
 <li>
 Coordinate with internal teams (underwriting, operations, customer service) to ensure smooth policy issuance.
 </li>
 <li>
 Ensure compliance with insurance regulations and internal company procedures.
 </li>
 <li>
 Handle client inquiries and support claims follow-up when required.
 </li>
 <li>
 Build and maintain long-term client relationships to enhance retention and cross-selling opportunities.
 </li>
 <li>
 Attend a paid training program (1.5 months) conducted in Cairo prior to full role activation.
 </li>
 </ul>
 
 
 
 
 
 Minimum Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a related field (Universities only).
 </li>
 <li>
 Pharmacy background is a plus.
 </li>
 <li>
 Entry-level or fresh graduate candidates are welcome.
 </li>
 <li>
 Strong communication and persuasion skills.
 </li>
 <li>
 Target-driven with a strong sales mindset.
 </li>
 <li>
 Customer-oriented and relationship-focused.
 </li>
 <li>
 Professional, confident, and self-motivated.
 </li>
 <li>
 Strong sales skills (mandatory).
 </li>
 <li>
 Good working knowledge of Microsoft Office.
 </li>
 <li>
 Very good command of English (mandatory).
 </li>
 <li>
 Presentable and professional appearance.
 </li>
 <li>
 Ability to work in the field and meet clients when required.
 </li>
 <li>
 Willingness to attend a 1.5-month paid training program in Cairo (no accommodation provided for Alexandria-based candidates).
 </li>
 </ul>
 
 
</div>

Direct Sales Consultant

<div>
 
 
 Job Description:
 
 
 <ul>
 <li>
 Identify &amp; approach prospects using referrals from local community, personal contacts, established professional network, and leads or prospects provided by AXA
 </li>
 <li>
 Achieve targets through set KPIs and objectives &bull; Determine clients&rsquo; particular protection needs and financial situation by scheduling face to face appointments
 </li>
 <li>
 Provide positive impact to clients by determining their evolving financial &amp; protection needs during their lifetime, these include insurance, savings, and retirement plans
 </li>
 <li>
 Identify potential cross-selling opportunities of new products
 </li>
 <li>
 Ensure consistent multi-equipment protection solutions consisting of Life, Health and General insurance products to clients
 </li>
 <li>
 Maintain full compliance of department to AXA standards and reactivity/contribution to all compliance processes
 </li>
 <li>
 Advance product knowledge through regular training and on the job learning.
 </li>
 <li>
 Maintain knowledge on all competitor products and services and analyze all advantages and disadvantages for various products
 </li>
 <li>
 Document and maintain all records of sales activities and provide updates as required.
 </li>
 <li>
 Ensure renewals are being met in time and that their reports are being delivered to the management &bull; Abide to all underwriting requirements and maintain records
 </li>
 <li>
 Participate in all departmental meetings and support newcomers.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a relevant field.
 </li>
 <li>
 0-2 years of experience
 </li>
 <li>
 Insurance Knowledge is preferable.
 </li>
 <li>
 Fluency in English.
 </li>
 <li>
 Excellent computer skills.
 </li>
 <li>
 High organizational and planning skills.
 </li>
 <li>
 Result driven.
 </li>
 <li>
 Ability to handle angry customers.
 </li>
 <li>
 Strong interpersonal and communication skills: excellent written and verbal communication skills.
 </li>
 <li>
 Strong desire to help clients grow and protect their financial future.
 </li>
 <li>
 Meeting sales goals.
 </li>
 <li>
 Customer focus.
 </li>
 <li>
 Ability to deal with problems involving several concrete variables in standardized situations.
 </li>
 <li>
 Pro-active thinking.
 </li>
 <li>
 Detail oriented
 </li>
 </ul>
 
 
</div>

Direct Sales Consultant - Cairo

Mastercard

<div>
 
 Our Purpose
 
 
 
 
 Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
 
 
 
 
 Title And Summary
 
 
 
 Senior Managing Consultant, Services Business Development
 
 
 
 Overview
 
 
 
 The Services Business Development team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, Test &amp; Learn experimentation, and data-driven information and risk management services. Client verticals include Financial Institutions, Retail &amp; Commerce and Digital Partners, Governments, and many others.
 
 
 Role
 
 
 Senior Managing Consultant role responsible for driving revenue for Egypt business. Partner with large team who works with Mastercard account teams and clients, and who helps ensure effective delivery of all engagements across the markets.
 
 
 <ul>
 <li>
 Responsible for developing and delivering our in-region sales strategy and directing all business development for with direct revenue responsibility
 </li>
 <li>
 Deliver against aggressive sales goals
 </li>
 <li>
 Act as a Player-Coach with expectation to travel extensively to help selling process and coach team
 </li>
 <li>
 Be capable of developing and maintaining relationships with customers at the most senior levels
 </li>
 <li>
 Strong communication and influencing skills, should be a compelling presenter to senior client audiences and able to influence large deals
 </li>
 <li>
 Excellent problem solving and analytics skills and should be able to go head-to-head and influence internal stakeholders and customers alike with fact-based thinking
 </li>
 <li>
 Will serve as the face of Mastercard Services to senior level client stakeholders, including c-suite
 </li>
 <li>
 Will partner with leadership to develop a plan for Services to support their strategic imperatives
 </li>
 <li>
 Facilitate the implementation of strategies and action plans which, in turn, will act as a link between customer needs and Mastercard resources
 </li>
 <li>
 Build, recruit, manage, develop, and coach a team responsible for each different customer&rsquo;s business opportunities to increase revenue, share and volume
 </li>
 <li>
 Partner closely with all product teams to ensure customer needs and product innovations align with development road maps
 </li>
 <li>
 Partner closely with Advisors &amp; Consulting Services and Finance teams to drive and actively track delivery and revenue
 </li>
 <li>
 Translate objectives into key hypotheses and structure work for large/complex projects or ill-defined problems
 
 
 
 </li>
 </ul>
 
 All About You
 
 
 
 <ul>
 <li>
 Deep understanding of the suite of Mastercard Advisors value propositions with a thoughtful approach to executing against a defined territory
 </li>
 <li>
 Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject matter expertise
 </li>
 <li>
 Preferably strong consulting and / or data driven solution selling background
 </li>
 <li>
 Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence to effectively advance business opportunities and generate revenues
 </li>
 <li>
 Proven track record of progressively complex sales and strategic account management experience within the financial services sector; payments industry experience is preferred
 </li>
 <li>
 Demonstrated successful account management experience
 </li>
 <li>
 Revenue management and P&amp;L experience
 </li>
 <li>
 Successful conflict resolution experience
 </li>
 <li>
 Goal-setting abilities, along with strategic planning and succession planning experience
 </li>
 <li>
 Top-level sales skills (internally and externally) combined with strong negotiation capabilities required for large deals
 
 
 
 </li>
 </ul>
 
 Corporate Security Responsibility
 
 
 
 All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
 
 
 <ul>
 <li>
 Abide by Mastercard&rsquo;s security policies and practices;
 </li>
 <li>
 Ensure the confidentiality and integrity of the information being accessed;
 </li>
 <li>
 Report any suspected information security violation or breach, and
 </li>
 <li>
 Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.
 </li>
 </ul>
</div>

Senior Managing Consultant, Services Business Development

51Talk

<div>
 
 💼 Telesales Representative (Course Consultant)
 
 
 
 
 
 🚀 What You'll Do:
 
 
 
 
 
 📞 Make outbound calls to potential and existing customers to promote and sell our products and services.
 
 
 🎯 Understand customer needs, recommend suitable solutions, and close sales effectively.
 
 
 💬 Respond to inquiries clearly and professionally, turning conversations into positive sales opportunities.
 
 
 🤝 Follow up on marketing leads, build strong relationships, and maintain accurate records in the CRM system.
 
 
 💪 Handle objections with confidence, provide clear product information, and ensure a smooth sales process.
 
 
 🏆 Consistently achieve or exceed sales targets and KPIs.
 
 
 
 
 
 ----
 
 
 
 
 
 ✅ Requirements:
 
 
 
 
 
 📈 Minimum of 1 year of experience in sales (telesales, call center, or education industry preferred).
 
 
 🗣️ English communication skills (B1 level or above).
 
 
 🔥 Target-driven mindset with the ability to consistently meet and exceed goals.
 
 
 
 
 
 ----
 
 
 
 
 
 📍 Work Schedule &amp; Location:
 
 
 
 
 
 📌 Location:
 
 
 Maadi, Cairo (on-site position)
 
</div>

Sales Specialist

Protiviti Middle East Member Firm

<div>
 
 
 Purpose of the Role
 
 
 
 The Internal Audit Associate/Analyst is a foundational, entry-level position designed for a high-potential individual ready to launch a career in business consulting. The primary purpose is to
 
 execute core audit support tasks
 
 , quickly learn the firm's audit methodologies, and contribute directly to client engagements under the close guidance of senior team members.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Foundational Audit Execution &amp; Support
 
 
 
 
 
 <ul>
 <li>
 
 Audit Preparation:
 
 Assist the engagement team with the initial preparation phases, including data requests, client communications, and organizing project documentation.
 </li>
 <li>
 
 Control Testing Support:
 
 Under the direct supervision of a Consultant or Manager, execute specific, directed
 
 testing of internal controls
 
 (financial and operational) using techniques such as inquiry, observation, and inspection.
 </li>
 <li>
 
 Work Paper Documentation:
 
 
 Document audit work performed clearly and concisely
 
 in work papers, ensuring proper referencing and support for team conclusions, adhering strictly to firm standards.
 </li>
 <li>
 
 Data &amp; Analysis:
 
 Support the team by gathering, organizing, and preliminary analysis of large data sets and client source documents.
 </li>
 <li>
 
 Process Documentation:
 
 Assist in the initial documentation of client business processes and key controls to support risk assessments.
 </li>
 <li>
 
 Issue Identification:
 
 Help identify initial control deficiencies, process inefficiencies, and non-compliance issues and communicate them clearly to the Senior Consultant or Manager.
 </li>
 </ul>
 
 
 
 
 
 Professional Learning &amp; Compliance
 
 
 
 
 
 <ul>
 <li>
 
 Methodology Adherence:
 
 Commit to rapidly learning and applying the firm's Internal Audit and risk management methodologies, following all established procedures and professional standards (e.g., IIA Standards, COSO).
 </li>
 <li>
 
 Reporting Assistance:
 
 Contribute to the final deliverables by formatting reports and preparing supporting visual aids for client presentations and memorandums.
 </li>
 <li>
 
 Follow-up:
 
 Assist in tracking the implementation status of previously reported audit recommendations as directed by the engagement team.
 </li>
 <li>
 
 Time Management:
 
 Manage assigned tasks effectively and track time accurately to ensure efficient completion within project timelines and budget goals.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications &amp; Skills
 
 
 
 
 Experience &amp; Education
 
 
 
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor's or master&rsquo;s degree in accounting, Finance, Business Administration, or a related control-focused field.
 </li>
 <li>
 
 Experience:
 
 
 0 to 1 year of total experience
 
 in Internal Audit, External Audit, Accounting, or Risk Management (relevant internships are highly valued and qualify as experience).
 </li>
 </ul>
 
 
</div>

Internal Audit Analyst (Entry Level)

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You Will Do
 
 
 
 Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming.
 
 
 <ul>
 <li>
 Build and maintain guest experience standards in order to build strong loyalty
 </li>
 <li>
 Address customers' queries about products, prices, availability, product uses, and services
 </li>
 <li>
 Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations
 </li>
 <li>
 Advise customers on product ranges best suited to their needs
 </li>
 <li>
 Demonstrate usage and benefits of various brands and products
 </li>
 <li>
 Generate sales, while achieving line and sales targets, using make up knowledge
 </li>
 <li>
 Sell-out target tracking at store level
 </li>
 <li>
 Generate daily sales reports
 </li>
 <li>
 Participate in achieving incentives
 </li>
 <li>
 Track post-launch sales at store level
 </li>
 <li>
 Ensure merchandising levels in the store are met as per the brand guidelines
 </li>
 <li>
 Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
 </li>
 <li>
 Report stock shortages using the stock order form
 </li>
 <li>
 Ensure stock receipt as per set procedures
 
 
 </li>
 </ul>
 
 
 What you'll need to
 
 
 succeed
 
 
 
 
 <ul>
 <li>
 Minimum 5 years&rsquo; experience in the beauty industry
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Senior Beauty Consultant - Yves Rocher

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.
 
 
 Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.
 
 
 Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work&reg;.
 
 
 To keep the innovation journey going, the Group has set up &ldquo;The Greenhouse&rdquo;, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.
 
 
 
 What You'll Be Doing
 
 
 
 Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming.
 
 
 <ul>
 <li>
 Build and maintain guest experience standards in order to build strong loyalty
 </li>
 <li>
 Address customers' queries about products, prices, availability, product uses, and services
 </li>
 <li>
 Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations
 </li>
 <li>
 Advise customers on product ranges best suited to their needs
 </li>
 <li>
 Demonstrate usage and benefits of various brands and products
 </li>
 <li>
 Generate sales, while achieving line and sales targets, using make up knowledge
 </li>
 <li>
 Sell-out target tracking at store level
 </li>
 <li>
 Generate daily sales reports
 </li>
 <li>
 Participate in achieving incentives
 </li>
 <li>
 Track post-launch sales at store level
 </li>
 <li>
 Ensure merchandising levels in the store are met as per the brand guidelines
 </li>
 <li>
 Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
 </li>
 <li>
 Report stock shortages using the stock order form
 </li>
 <li>
 Ensure stock receipt as per set procedures
 
 
 </li>
 </ul>
 
 
 What you'll need to
 
 
 succeed
 
 
 
 
 <ul>
 <li>
 Minimum 2 years&rsquo; experience in the beauty industry
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Beauty Consultant - FACES

Explore 303+ Direct sales consultant in Cairo Egypt this January. Find roles across top companies and apply now to boost your career.