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customer service representative Jobs in Abu Dhabi

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Concentrix

<div>
 
 
 Job Title:
 
 
 
 
 Customer Service Advisor - Arabic and English Speaker - Abudhabi
 
 
 
 
 Job Description:
 
 
 
 
 Join Concentrix Team today!
 
 
 
 
 Job Description
 
 
 
 
 Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers". We're recognized with awards like "World's Best Workplaces," &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.
 
 
 We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.
 
 
 We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.
 
 
 
 
 Career Growth And Personal Development:
 
 
 
 
 This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.
 
 
 Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.
 
 
 
 
 What You Will Do In This Role:
 
 
 
 
 
 As a Customer Service Representative, you will:
 
 
 
 <ul>
 <li>
 Review customer requests and expectations and respond to them according to their needs and situations
 </li>
 <li>
 Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.
 </li>
 <li>
 Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives
 </li>
 <li>
 Champion better brand experiences for our customers and clients
 </li>
 <li>
 Your qualifications:
 
 
 </li>
 </ul>
 We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
 
 
 
 
 Concentrix Is a Great Match If You:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or diploma in any related field
 </li>
 <li>
 Are proficient or bilingual in Arabic and English
 </li>
 <li>
 Are proactive, self-motivated, and solution-oriented
 </li>
 <li>
 Can work rotating and weekend shifts
 
 
 </li>
 </ul>
 Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.
</div>

Customer Service Advisor - Arabic and English Speaker - Abudhabi

Al-Futtaim

<div>Job Requisition ID: 175624
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the role 
We are looking for a UAE National Service Advisor with fluent English-speaking skills with some experience in customer service for the role.

This is a full-time permanent role located in Abu Dhabi. 


What you will do
<ul>
<li>To provide full support to all customers visiting the service center. To be the first point of contact to welcome and identify customers&rsquo; needs.</li>
<li>Ensure customers are given the Worlds Warmest Welcome when entering the branch.</li>
<li>Responsible to ensure all customers with appointments are directed to correct executive. The aim is to give a smooth transition from entering the branch to introduction to sales executive in turn making sure the customer receives a professional service.</li>
<li>Ensure all customers receive a warm send off on exiting the branch. The aim is to make our customer feel acknowledged and to show that we care.</li></ul> 


Required skills to be successful
<ul>
<li>Able to communicate effectively</li>
<li>Customer service experience will be an added advantage</li>
<li>Good knowledge in MS Office especially MS Excel</li>
<li>UAE National with family book</li></ul> 


About the team 
The role will report to the Aftersales Manager and you will be working in a busy workshop environment wherein you will be dealing directly with all levels of people in the organization 


What equips you for the role 
The ideal candidate for this role should possess a High school Diploma. You should also be able to communicate effectively with strong customer service, analytical and communication skills. You should be highly motivated and passionate about cars. 
About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment. 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</div>

UAE National Service Advisor

Smart Motor Auto Repair Center

Job Title: ReceptionistKey Responsibilities<ul><li>Customer Relations: Greet clients upon arrival, manage the check-in process, and offer refreshments in the waiting lounge.</li><li>Appointment Management: Coordinate service bookings via phone, WhatsApp, and email, optimizing the daily workshop schedule.</li><li>Documentation: Open &quot;Job Cards&quot; accurately, ensuring all customer concerns and vehicle details are captured in our management system.</li><li>Invoicing &amp; Payments: Handle POS transactions, process cash/card payments, and explain basic invoice line items to customers.</li><li>Communication Bridge: Provide status updates to customers regarding their vehicle&rsquo;s progress after consulting with Service Advisors or Technicians.</li><li>Administrative Support: Maintain an organized filing system for vehicle records, inspection reports, and insurance claims.</li></ul>Required Skills<ul><li>Language Proficiency: Fluency in English is mandatory. Proficiency in Arabic</li><li>Experience: Minimum 2&ndash;4 years in a receptionist or customer service role.</li></ul>How to ApplyPlease send your CV to hr@smartmotor.ae or 0589107620Job Type: Full-timePay: From AED3,000.00 per monthWork Location: In person

Customer Service - (Arabic - Female)

Oia Properties

About Oia PropertiesOia Properties is a leading real estate agency operating in Abu Dhabi and Dubai, specializing in the sale and re-sale in Secondary market of residential properties.We are recognized for our customer-centric approach, aiming to connect clients not only to their homes but also to their communities. We provide expertise in marketing and sales of luxury real estate, ensuring attention to detail and high-quality customer service.Primary PurposeWe are seeking a detail-oriented and proactive Administrative Officer to provide comprehensive administrative and operational assistance to our Sales team. The role involves coordinating documentation, supporting client registrations, and ensuring smooth communication between clients, developers, and internal departments.Key Responsibilities:&middot; Manage incoming and outgoing calls, ensuring timely responses.&middot; Respond promptly to emails and client inquiries.&middot; Receive and handle customer inquiries professionally.&middot; Update the sales team on upcoming events and provide necessary support.&middot; Communicate and register with developers and agencies.&middot; Coordinate driver schedules and track driver overtime&middot; Order and manage office supplies.&middot; Maintain office cleanliness and ensure smooth day-to-day operations.&middot; Ensure employee adherence to company policies.&middot; Provide general administrative support to Sales, Marketing, HR, Accounts, Listings, and assist with directives from the CEO.Key Skills &amp; Competencies<ul><li>Strong organizational and multitasking abilities.</li><li>Proficiency in MS Office Suite.</li><li>Excellent communication and interpersonal skills.</li><li>Attention to detail with strong documentation and filing practices.</li><li>Ability to work in a fast-paced, dynamic environment.</li></ul>Job Type: Full-timeJob Type: Full-timeWork Location: In person

Emirati Talent - Administrative officer & Customer Service

Bybit

<div>
 
 
 Bybit Introduction：
 
 
 
 Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strive to be the most reliable exchange for the emerging digital asset class.
 
 
 Our core values define us. We listen, care, and improve to create a faster, fairer, and more humane trading environment for our users. Our innovative, highly advanced, user-friendly platform has been designed from the ground-up using best-in-class infrastructure to provide our users with the industry's safest, fastest, fairest, and most transparent trading experience. Built on customer-centric values, we endeavour to provide a professional, 24/7 multi-language customer support to help in a timely manner.
 
 
 
 
 
 As of today, Bybit is one of the most trusted, reliable, and transparent cryptocurrency derivatives platforms in the space.
 
 
 
 
 
 
 Please note that the ability to read and type in both Arabic and English is a must!
 
 
 
 
 
 
 
 
 Job Description:
 
 
 
 <ul>
 <li>
 Assist clients on all inquiries via live chat or email.
 </li>
 <li>
 Ensure efficient and excellent customer service experience provided.
 </li>
 <li>
 Be well equipped with the Company's platform/product including keeping abreast of general market conditions.
 </li>
 <li>
 Diligently and effectively manage and follow up on inquiries/complaints of current/prospective clients.
 </li>
 <li>
 Possess a strong ability to understand what customers truly need and convert it to constructive feedback and suitable solutions for management.
 </li>
 <li>
 Ensure frontline operations are smooth, including flagging out any necessary discrepancy or situational risk to management on time.
 </li>
 <li>
 Continuously seek improvement to enhance team&rsquo;s performance and work efficiency including overall work process.
 </li>
 </ul>
 
 
 
 
 
 
 Requirement:
 
 
 
 <ul>
 <li>
 Ideal candidate possess bachelor degree in finance / economics / mathematics or any related capacity.
 </li>
 <li>
 Minimum diploma in business administration or business management with keen and sharp eye for numbers.
 </li>
 <li>
 Preferably candidates with 2-4 years of customer service experience, trained in frontline operations (Livechat and Email).
 </li>
 <li>
 Advantageous for candidates with experience working in financial institutions, fintech.
 </li>
 <li>
 Someone with sharp acumen and keen eyes with numbers and statistics is ideal for this position.
 </li>
 <li>
 Proficient in
 
 English &amp; Arabic
 
 in communication and writing in order to liaise with dedicated market counterparts.
 </li>
 <li>
 Possess great passion to develop knowledge and a long-term career in fintech/crypto trading firms.
 </li>
 <li>
 Team player, who is committed and self-driven, with the ability to respond positively to a client's request for assistance.
 </li>
 <li>
 Able to perform 5 days' shift work including weekends &amp; Public Holidays (8am-5pm /4pm-1am /12am-9am).
 </li>
 </ul>
 
 
</div>

Customer Service Specialist (Emirati)

Organon Pharmaceuticals

<div>The Position
As a Customer Representative, you will utilize your strategic acumen to bring company's products to the market to appropriately elected targeted account and health systems. You would be regularly engaging with healthcare professionals, to ensure that Organon is viewed as demonstrating value and better health outcomes to healthcare professionals and patients by demonstrating the highest level of product and disease knowledge coupled with your competencies in sales and account management.
Responsibilities
Organizing Appointments and meetings with HCP's, Building and maintaining a good business relationship with customers.
Planning and conducting daily visits to HCP's to promote assigned products, convey company messages.
Creates, monitors and revises lead generation plans to generate a substantive business opportunity pipeline.
Understand and values the organization ethics fully and then apply that knowledge to their interactions.
Provide the necessary clinical and outcomes data regarding their products and services.
Have the ability to provide business-to-business partnership solutions that can drive revenue and save cost.
Tailor messages to the audience with whom they are interacting.
Have the ability to discuss how their product or service can aid in meeting the organization&rsquo;s quality metrics.
Responds to customer questions.
Effectively builds rapport with customers by probing for needs and recommending appropriate solutions.
Achieves monthly, quarterly, and annual goals, while ensuring the optimum customer experience and satisfaction by following established processes and procedures.
Execution of marketing strategy in full alignment with Brand &amp; Customer Managers.
Collaboration with commercial &amp; market access teams to achieve goals.
100% execution under compliance / Pharmacovigilance SOPs (Policies &amp; Procedures).
Required Education, Experience and Skills
BS degree in pharmaceutical / Medical science.
Maximum 2 years of experience in sales
Experience in cardio is a plus.
Proven sales track record.
Excellent communication skills.
Results oriented with ability to meet deadlines and handle challenging assignments.
Very Good command of English language.
Proficient with required practical applications &amp; software.
Competent presentation skills.
Self-motivated and energetic with drive to excel.
Must be based in UAE.
Valid UAE driving license.
Secondary Job Description
Who We Are:
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women&rsquo;s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.
As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants.
Search Firm Representatives Please Read Carefully 
Organon LLC, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Annualized Salary Range
Annualized Salary Range (Global)
Annualized Salary Range (Canada)
Please Note: Pay ranges are specific to local market and therefore vary from country to country.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
Yes
Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites
No Travel Required
Flexible Work Arrangements:
Not Specified
Shift:
Not Indicated
Valid Driving License:
Yes
Hazardous Material(s):
Number of Openings:
1 
Requisition ID:R539504</div>

Customer Representative - Cardio line - UAE

Metropolitan Capital Real Estate

Mandarin Real Estate Sales AdvisorMetropolitan Capital Real Estate &ndash; Abu DhabiRole OverviewThe Mandarin Real Estate Sales Advisor supports Chinese‑speaking clients throughout their property search and investment journey in Abu Dhabi. The role combines bilingual communication, market expertise, and strong sales capability to guide buyers, sellers, and investors through premium real estate transactions. You will act as a trusted advisor, helping clients navigate the UAE market with confidence and clarity.Key Responsibilities<ul><li>Bilingual Client Support &mdash; Assist Mandarin‑speaking clients with property inquiries, market understanding, and investment decisions, ensuring clear and culturally aligned communication.</li><li>Property Sales &amp; Negotiation &mdash; Manage the full sales cycle, from lead qualification and viewings to negotiation and closing, ensuring a smooth and professional experience.</li><li>Market Knowledge &mdash; Maintain strong understanding of Abu Dhabi communities, developers, pricing trends, and investment opportunities to provide accurate guidance.</li><li>Lead Generation &mdash; Build and nurture a pipeline of Chinese‑speaking clients through referrals, digital platforms, networking, and company‑provided leads.</li><li>Property Viewings &mdash; Conduct property tours and highlight key features, lifestyle benefits, and investment potential.</li><li>Documentation &amp; Compliance &mdash; Support clients with reservation forms, MOUs, SPA processes, and regulatory requirements in line with UAE real estate laws.</li><li>Relationship Building &mdash; Develop long‑term relationships with clients, investors, and partners within the Chinese community.</li><li>Collaboration &mdash; Work closely with sales teams, marketing, and admin departments to ensure seamless operations and strong client satisfaction.</li></ul>Skills &amp; Qualifications<ul><li>Fluency in Mandarin and English (spoken and written).</li><li>Experience in real estate sales, customer service, or client advisory roles&mdash;UAE experience preferred.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Understanding of Chinese client expectations, cultural nuances, and investment behavior.</li><li>Knowledge of Abu Dhabi&rsquo;s real estate market, developers, and communities.</li><li>Professional appearance, strong work ethic, and a client‑focused mindset.</li><li>Valid UAE driving license and access to a vehicle.</li></ul>What Metropolitan Capital Real Estate Offers<ul><li>High‑quality leads, including Mandarin‑speaking clients.</li><li>Competitive commission structure with strong earning potential.</li><li>Training, mentorship, and market insights tailored to the UAE real estate sector.</li><li>A multicultural, supportive work environment.</li><li>Access to premium listings and strong developer partnerships.</li></ul>Work Location: In person

Mandarin Real Estate Sales Advisor

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