customer service representative Jobs in Abu Dhabi

customer service representative

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customer service executive

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customer service advisor

Carrera Auto Workshop

Service Advisor - Multi Brand Workshop |Al AinRequired Skills<ul><li>ITI / Diploma is preferred; Certification from a vocational school or completion of apprenticeship is preferred.</li><li>Minimum of 5 to 6 years&rsquo; experience in the automotive industry or similar role.</li><li>A broad based knowledge to service as a reliable consultant is essential for this role.</li><li>Strong English communications skills, Arabic speaker an added advantage!</li><li>Fluent in Arabic and English</li></ul>Responsibilities<ul><li>Ask Question and record customer requests without delay</li><li>Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.</li><li>Empathize and clarify customer requests.</li><li>Check workshop situation and promise delivery time.</li><li>Check and ensure accordance of invoice and work performed.</li><li>Inform customer after work completion and agree pick up time.</li><li>Clear explanation of the job done and invoice and guide to the cashier.</li><li>Promotion of value added services</li><li>Resolution of Customer concerns at the earliest time and ensures satisfaction.</li></ul>PerksIncentive based.Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthExperience:<ul><li>Auto Workshop: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Automotive Service Advisor

Crypto Auto

Automotive Service Advisor - Essential Duties<ul><li>Advises customers about necessary service for routine maintenance.</li><li>Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.</li><li>Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.</li><li>Prepares a repair order showing time, cost and labor estimates for service.</li><li>Writes a brief description of the customer&rsquo;s concern on the repair order to help the technician locate the problem.</li><li>Explains the work performed and the repair order charges to the customer.</li><li>Handles customer complaints.</li><li>Schedules service appointments.</li><li>Obtains customer and vehicle data prior to arrival when possible.</li><li>Greets customers in a timely, friendly manner and obtains vehicle information.</li><li>Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.</li><li>Refers to service history, inspects vehicle, and recommends additional needed service.</li><li>Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.</li><li>Provides a complete and accurate written cost estimate for labor and parts.</li><li>Establishes &ldquo;promised time.&rdquo; Checks with dispatcher, if necessary.</li><li>Obtains customer's signature on repair order; provides customer with a copy.</li><li>Establishes customer's method of payment. Obtains credit approval, if necessary.</li><li>Notifies dispatcher of incoming work.</li><li>Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.</li><li>Implements and maintains a service marketing program.</li><li>Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.</li><li>Ensures that vehicles are parked in assigned areas. Makes sure they are locked, and all keys are marked and put away correctly.</li><li>Keeps service department forms, menus and pricing guides up to date.</li><li>Implements a quality control process to eliminate comebacks.</li><li>Maintains high customer satisfaction standards.</li><li>Handles telephone inquiries regarding appointments and work in process.</li><li>Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.</li><li>Maintains a professional appearance.</li><li>Keeps work area clean.</li><li>Other tasks as assigned</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthLanguage:<ul><li>Arabic (Required)</li></ul>

Smart Motor Auto Repair Center

Job Title: ReceptionistKey Responsibilities<ul><li>Customer Relations: Greet clients upon arrival, manage the check-in process, and offer refreshments in the waiting lounge.</li><li>Appointment Management: Coordinate service bookings via phone, WhatsApp, and email, optimizing the daily workshop schedule.</li><li>Documentation: Open &quot;Job Cards&quot; accurately, ensuring all customer concerns and vehicle details are captured in our management system.</li><li>Invoicing &amp; Payments: Handle POS transactions, process cash/card payments, and explain basic invoice line items to customers.</li><li>Communication Bridge: Provide status updates to customers regarding their vehicle&rsquo;s progress after consulting with Service Advisors or Technicians.</li><li>Administrative Support: Maintain an organized filing system for vehicle records, inspection reports, and insurance claims.</li></ul>Required Skills<ul><li>Language Proficiency: Fluency in English is mandatory. Proficiency in Arabic</li><li>Experience: Minimum 2&ndash;4 years in a receptionist or customer service role.</li></ul>How to ApplyPlease send your CV to hr@smartmotor.ae or 0589107620Job Type: Full-timePay: From AED3,000.00 per monthWork Location: In person

Customer Service - (Arabic - Female)

CELINE

<div>
 
 POSITION: SENIOR CLIENT ADVISOR
 
 
 
 CELINE, founded in 1945 by C&eacute;line Vipiana, is an iconic French Leather-Goods, Fashion &amp; Couture House belonging to the LVMH Group. To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.
 
 
 
 YOUR WORK ENVIRONMENT
 
 
 
 As a Senior Client Advisor, you have been able to demonstrate your skills and your overwhelming desire to contribute to maintaining the prestigious brand image of CELINE in each of your customer experiences. Meeting all of the behavioral expectations, you have proactively taken additional areas of responsibility. This could include one or a range of the following areas: supporting my manager on client and business development, floor management, visual merchandising specialist, training ambassador or supporting operations.
 
 
 
 Job Responsibilities
 
 
 
 
 Business Development
 
 
 
 <ul>
 <li>
 Contribute to the store&rsquo;s business success by achieving and exceeding sales targets, demonstrating a strong commercial mindset, and deep product knowledge.
 </li>
 <li>
 Proactively engage with clients to understand their needs, offering tailored recommendations and complementary products that enhance their experience with CELINE. Utilize cross-selling techniques to maximize sales opportunities and introduce clients to the full range of CELINE&rsquo;s offerings.
 </li>
 <li>
 Supports the management team in various operational activities from KPIs analysis to animating a morning brief.
 
 
 </li>
 </ul>
 
 Team and People
 
 
 
 <ul>
 <li>
 Foster a positive team spirit by collaborating closely with your colleagues, supporting each other in achieving both individual and collective goals.
 </li>
 <li>
 Contribute to a harmonious work environment where every team member feels valued and motivated to deliver their best.
 </li>
 <li>
 Support new joiners in their onboarding, sharing best practices, leading by example and supporting them in achieving their goals.
 
 
 </li>
 </ul>
 
 Client Development
 
 
 
 <ul>
 <li>
 Deliver an exceptional client experience by welcoming, advising, and providing unparalleled service to each client, ensuring their journey with CELINE is memorable and contributes to great results in VOC
 </li>
 <li>
 Build and nurture lasting relationships with clients through personalized clienteling, cultivating loyalty and long-term connections. Leverage cross-selling strategies to deepen client engagement and drive repeat purchases.
 
 
 </li>
 </ul>
 
 Operations Excellence
 
 
 
 Capable of upholding CELINE&rsquo;s standards of compliance by adhering to internal procedures and guidelines, ensuring smooth and efficient store operations with little to no guidance or supervision needed.
 
 
 <ul>
 <li>
 Be actively part of the operational life of the store: Visual merchandising, restocking, transfers, after-sales service, inventory management.
 
 
 </li>
 </ul>
 
 Image &amp; Brand
 
 
 
 <ul>
 <li>
 Serve as a CELINE ambassador, embodying the Maison&rsquo;s values and excellence in every client interaction.
 </li>
 <li>
 Share the rich history and stories behind our products, captivating clients with engaging storytelling that deepens their connection to the brand.
 </li>
 <li>
 Maintain the highest standards of visual merchandising and personal presentation, contributing to the elegant and sophisticated image of CELINE.
 
 
 </li>
 </ul>
 
 Profile
 
 
 
 Experience:  You bring at least 1 to 2 years of professional experience in sales, within the fashion or luxury industry. Competencies:   Passion for luxury fashion and a deep understanding of CELINE's products, heritage, and brand identity. Client-centric mindset with a focus on delivering exceptional experiences and building lasting relationships. A passion for challenges and a collective drive to achieve set objectives. Initiative, a sense of service, natural curiosity, open-mindedness, optimism, and empathy are crucial for success at CELINE. Adaptability and flexibility to meet the demands of a dynamic retail environment. Strong ethical compass and commitment to compliance and corporate social responsibility. Languages:  English, proficiency of other language(s) will be an advantage
 
 
 
 Additional Information
 
 
 
 
 OUR COMMITMENT
 
 
 
 CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and where all our employees feel included developed and heard.
 
 
 We are committed to the prevention of all discrimination, providing equal opportunities to all applicants regardless of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.
 
 
 CELINE recruits and recognizes all types of talents and singularities.
</div>

Senior Client Advisor

Nationwide Middle East Properties LLC

<div>
 JOB OPPORTUNITY
 
 
 SENIOR REAL ESTATE SALES ADVISOR
 
 
 
 
 Company:
 
 Nationwide Middle East Properties (NWMEA)
 
 
 
 Location:
 
 Abu Dhabi (HQ: Corniche Road, Abu Dhabi)
 
 
 Employment Type:
 
 Full-Time | Commission-Based
 
 
 
 ABOUT THE COMPANY
 
 
 
 
 
 
 Nationwide Middle East Properties
 
 is a leading full-service real estate institution with over 14 years of excellence in the UAE market. With a strong presence across Abu Dhabi, Dubai, Al Ain, and Yas Island, we provide comprehensive property solutions ranging from sales and leasing to property management and development consultancy.
 
 
 
 As a preferred partner of the UAE&rsquo;s major developers (Aldar, Emaar, etc.), we manage a diverse multi-million dirham portfolio. We are dedicated to delivering exceptional value to our clients through integrity, market expertise, and personalized service.
 
 
 
 
 ROLE OVERVIEW
 
 
 
 
 
 We are currently seeking a highly motivated and experienced
 
 Senior Real Estate Sales Advisor
 
 to join our elite sales team. The ideal candidate is a strategic thinker with a deep understanding of the UAE property market, capable of guiding High-Net-Worth Individuals (HNWIs) through complex investment decisions. This is a role for a career-focused professional who thrives in a high-performance environment.
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 <ul>
 <li>
 
 
 Investment Consultancy:
 
 Act as a trusted advisor to clients, providing data-backed insights on ROI, capital appreciation, and market trends in prime zones (Yas Island, Saadiyat, Al Reem, Dubai Marina).
 
 
 </li>
 <li>
 
 
 Portfolio Management:
 
 Master NWMEA&rsquo;s extensive inventory, including off-plan projects, secondary market luxury properties, and commercial assets, to match clients with their ideal investments.
 
 
 </li>
 <li>
 
 
 Sales Cycle Management:
 
 Manage the entire sales process from lead generation to closing. Utilize our CRM system to nurture leads and convert prospects into loyal clients.
 
 
 </li>
 <li>
 
 
 Client Relations:
 
 Build and maintain long-term relationships with investors, offering end-to-end solutions by leveraging our in-house property management and mortgage advisory services.
 
 
 </li>
 <li>
 
 
 Market Networking:
 
 Actively represent the brand at industry events, developer launches, and networking functions to expand your client base and market reach.
 
 
 </li>
 <li>
 
 
 Negotiation:
 
 Conduct professional negotiations to achieve the best possible outcomes for clients while adhering to company standards and ethical guidelines.
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 
 REQUIREMENTS &amp; QUALIFICATIONS
 
 
 
 
 <ul>
 <li>
 
 
 Experience:
 
 Minimum 3&ndash;5 years of proven real estate sales experience in the UAE (Abu Dhabi or Dubai market strongly preferred).
 
 
 </li>
 <li>
 
 
 Track Record:
 
 Demonstrated history of closing significant deals and achieving consistent sales targets.
 
 
 </li>
 <li>
 
 
 Licensing:
 
 Must hold a valid broker card (Abu Dhabi Municipality or RERA).
 
 
 </li>
 <li>
 
 
 Market Knowledge:
 
 In-depth knowledge of UAE property laws, sales procedures, and investment regulations (including Golden Visa requirements).
 
 
 </li>
 <li>
 
 
 Mobility:
 
 Valid UAE Driving License and own vehicle are
 
 mandatory
 
 .
 
 
 </li>
 <li>
 
 
 Communication:
 
 Excellent fluency in English (written and verbal). Proficiency in Arabic, Russian, Chinese, or French is highly advantageous.
 
 
 </li>
 <li>
 
 
 Professionalism:
 
 Strong work ethic, impeccable presentation, and the ability to work independently in a competitive environment.
 
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 <ul>
 <li>
 
 
 Competitive Compensation:
 
 An attractive, uncapped commission structure with high earning potential for top performers.
 
 
 </li>
 <li>
 
 
 Prime Inventory:
 
 Immediate access to exclusive direct listings and guaranteed allocations from top developers.
 
 
 </li>
 <li>
 
 
 Marketing Support:
 
 Comprehensive support including personal branding, featured listings on major portals (Property Finder, Bayut, Dubizzle), and high-quality lead generation.
 
 
 </li>
 <li>
 
 
 Corporate Benefits:
 
 Employment visa and medical insurance provided.
 
 
 </li>
 <li>
 
 
 Career Growth:
 
 Clear opportunities for career advancement into Team Leader and Management roles based on performance.
 
 
 </li>
 <li>
 
 
 Premium Work Environment:
 
 Operate from our modern headquarters on Corniche Road, supported by an experienced administrative and management team.
 
 
 </li>
 </ul>
 
 
 
 Nationwide MEA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 
 
 
 
</div>

Senior Real Estate Sales Advisor

Metropolitan Capital Real Estate

Luxury Property Sales AdvisorLocation: Abu Dhabi, UAE Company: Metropolitan Capital Real Estate Job Type: Full‑TimeAbout UsMetropolitan Capital Real Estate is a leading luxury brokerage in Abu Dhabi, representing high‑end developments, exclusive residences, and premium investment opportunities across the UAE. As part of the Metropolitan Group, we are known for our strong market presence, elite service standards, and a diverse international client base seeking exceptional properties.We are looking for a polished, driven, and knowledgeable Luxury Property Sales Advisor to join our high‑performance team and represent some of the most prestigious real estate assets in the capital.Key Responsibilities<ul><li>Represent and promote luxury residential and investment properties across Abu Dhabi.</li><li>Assist high‑net‑worth clients with buying, selling, and investing in premium real estate.</li><li>Conduct tailored consultations, private viewings, and high‑level investment presentations.</li><li>Build and maintain long‑term relationships with affluent clients, developers, and partners.</li><li>Negotiate high‑value deals with professionalism, discretion, and market expertise.</li><li>Stay updated on luxury market trends, new launches, pricing, and investment insights.</li><li>Maintain a strong personal brand aligned with the company&rsquo;s reputation for excellence.</li><li>Attend VIP events, exhibitions, and private client meetings as a brand ambassador.</li></ul>Requirements<ul><li>Previous experience in luxury real estate, high‑end sales, or client advisory roles (UAE experience is a strong advantage).</li><li>Exceptional communication, negotiation, and presentation skills.</li><li>Professional appearance and a refined, client‑centric approach.</li><li>Ability to work independently in a fast‑paced, target‑driven environment.</li><li>Strong understanding of the UAE luxury property market (or willingness to learn quickly).</li><li>Valid UAE driving license and access to a car (preferred).</li><li>Fluency in English; additional languages are a significant advantage.</li></ul>What We Offer<ul><li>Attractive commission structure with high earning potential.</li><li>Access to exclusive luxury listings and priority developer allocations.</li><li>Full marketing, administrative, and lead‑generation support.</li><li>Training, mentorship, and continuous professional development.</li><li>A multicultural, supportive, and high‑performance work environment.</li><li>Modern office located in the heart of Abu Dhabi.</li></ul>How to ApplyIf you are a motivated professional with a passion for luxury real estate and exceptional client service, we&rsquo;d love to hear from you. Please submit your CV through Indeed or send it directly to our recruitment team.Job Type: Full-time

Luxury Property Sales Advisor

Elite Property AdvisorLocation: Abu Dhabi, UAE Company: Metropolitan Capital Real Estate Job Type: Full‑TimeAbout UsMetropolitan Capital Real Estate is a premier brokerage in Abu Dhabi, representing luxury developments, exclusive residences, and high‑value investment opportunities across the UAE. As part of the Metropolitan Group, we are known for our elite service standards, strong developer partnerships, and a diverse international client base seeking exceptional properties.We are looking for a polished, driven, and highly knowledgeable Elite Property Advisor to join our top‑performing team and represent some of the most prestigious real estate assets in the capital.Key Responsibilities<ul><li>Advise high‑net‑worth clients on buying, selling, and investing in luxury and prime residential properties.</li><li>Conduct private viewings, tailored consultations, and high‑level investment presentations.</li><li>Build and maintain long‑term relationships with affluent clients, developers, and strategic partners.</li><li>Deliver expert insights on premium communities, market trends, pricing, and investment potential.</li><li>Manage the full sales cycle&mdash;from lead generation and qualification to negotiation and closing.</li><li>Maintain a strong personal brand aligned with the company&rsquo;s reputation for excellence.</li><li>Attend VIP events, exhibitions, and private client meetings as a trusted brand ambassador.</li><li>Stay updated on new launches, luxury market shifts, and exclusive developer offerings.</li></ul>Requirements<ul><li>Experience in luxury real estate, high‑end sales, or client advisory roles (UAE experience is a strong advantage).</li><li>Exceptional communication, negotiation, and presentation skills.</li><li>Professional appearance and a refined, client‑centric approach.</li><li>Ability to work independently in a fast‑paced, target‑driven environment.</li><li>Strong understanding of the UAE luxury property market or willingness to learn quickly.</li><li>Valid UAE driving license and access to a car (preferred).</li><li>Fluency in English; additional languages (Arabic, Russian, Chinese, French, Spanish, etc.) are a significant advantage.</li></ul>What We Offer<ul><li>Attractive commission structure with high earning potential.</li><li>Access to exclusive luxury listings and priority developer allocations.</li><li>Full marketing, administrative, and lead‑generation support.</li><li>Training, mentorship, and continuous professional development.</li><li>A multicultural, supportive, and high‑performance work environment.</li><li>Modern office located in the heart of Abu Dhabi.</li></ul>How to ApplyIf you are a motivated professional with a passion for luxury real estate and elite client service, we&rsquo;d love to hear from you. Please submit your CV through Indeed or send it directly to our recruitment team.Job Type: Full-time

Elite Property Advisor

Explore 566+ Customer service advisor in Abu Dhabi this March. Find roles across top companies and apply now to boost your career.

566 customer service advisor jobs In Abu Dhabi

Automotive Service Advisor

Automotive Service Advisor

Customer Service - (Arabic - Female)

Senior Client Advisor

Senior Real Estate Sales Advisor

Luxury Property Sales Advisor

Elite Property Advisor