administrative assistant

sales manager

account manager

accounts assistant

sales representative

customer service advisor

Al-Futtaim

<div>Job Requisition ID: 178502
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the role

We are looking for a customer-focused and results-driven Service Advisor to join our Hangcha team in the UAE. This role is critical in representing the brand and delivering a seamless end-to-end Aftersales customer journey.

As the key point of contact between customers and the workshop, you will ensure a smooth service experience, drive customer satisfaction, and contribute to revenue growth through effective service consultation and upselling. This is a high-impact role where customer experience and commercial performance go hand in hand. 


What you will do
<ul>
<li>Act as the main point of contact for customers throughout the service journey</li>
<li>Build strong customer relationships to drive retention and loyalty</li>
<li>Consult with customers to understand their service needs and ensure accurate job allocation</li>
<li>Coordinate with workshop teams to ensure timely service updates and delivery commitments</li>
<li>Ensure vehicles are fixed right the first time by maintaining strong technical communication with technicians</li>
<li>Provide clear explanations of work completed, costs, and value of services at vehicle handover</li>
<li>Drive revenue performance through upselling and effective discount management</li>
<li>Handle customer complaints proactively and ensure timely and satisfactory resolution</li>
<li>Maintain accurate documentation and comply with SOPs and internal policies</li></ul> 


Required skills to be successful
<ul>
<li>Strong customer relationship management and communication skills</li>
<li>Good technical understanding of automotive service and repair processes</li>
<li>Strong commercial awareness with ability to upsell and achieve service revenue targets</li>
<li>Ability to handle customer concerns professionally and efficiently</li>
<li>Good coordination and organizational skills</li>
<li>Working knowledge of MS Office and SAP is preferred</li>
</ul>
About the team

You will be part of the Hangcha Aftersales team, working closely with Service Supervisors and workshop teams to deliver high-quality service experiences. The team operates in a fast-paced environment, with a strong focus on customer satisfaction, operational efficiency, and achieving revenue targets. 


What equips you for the role
<ul>
<li>Diploma or Bachelor&rsquo;s degree in Automobile or Mechanical Engineering</li>
<li>3&ndash;5 years of experience in the automotive industry, preferably in a Service Advisor role</li>
<li>Strong technical knowledge and understanding of service processes</li>
<li>Excellent communication skills in English (basic Arabic is an advantage)</li>
<li>Customer-centric mindset with strong interpersonal skills</li>
<li>Ability to work under pressure and manage multiple priorities</li></ul> 


About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment. 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</div>

Service Advisor - Material Handling Equipment

Belhasa Stones & Concrete Flooring

Key Responsibilities:<ul><li>Respond promptly and professionally to student inquiries via phone, email, and in-person.</li><li>Assist potential students with course information, pricing, and enrollment procedures.</li><li>Manage student registrations, scheduling driving lessons, and maintaining accurate records.</li><li>Address and resolve student complaints or concerns in a courteous manner.</li><li>Coordinate with instructors and administration to ensure smooth scheduling and communication.</li><li>Maintain and update customer databases and records.</li><li>Follow up with students post-training for feedback and additional support.</li><li>Promote additional services, packages, or offers when appropriate.</li><li>Collaborate with marketing and operations teams to improve service delivery.</li></ul>Qualifications:<ul><li>High school diploma or equivalent; further education or certification in customer service is a plus.</li><li>Previous experience in customer service, preferably in education, training, or driving schools.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities and patience.</li><li>Ability to manage multiple tasks and work efficiently in a fast-paced environment.</li><li>Proficiency with computers and customer management software (e.g., CRM systems).</li><li>Friendly, approachable, and professional demeanor.</li></ul>Job Type: Full-timePay: AED3,300.00 - AED4,000.00 per monthExperience:<ul><li>Customer Service (UAE): 2 years (Required)</li></ul>Work Location: In person

Customer Service Executive

Across Talent

About the RoleWe are currently seeking a Customer Support Officer to join the team of a globally recognised fashion retail brand. The role will focus on supporting back-office customer service operations while ensuring seamless coordination between customers, stores, and internal teams.Key Responsibilities<ul><li>Manage customer enquiries and support day-to-day service operations</li><li>Coordinate with retail stores, logistics, and internal departments to ensure smooth communication</li><li>Maintain accurate customer records and update relevant information</li><li>Assist with order follow-ups, returns, exchanges, and issue resolution</li><li>Ensure timely responses and a high standard of customer support</li></ul>Requirements<ul><li>Strong communication and organisational skills</li><li>Good knowledge of Microsoft Office and administrative processes</li><li>Detail-oriented with a customer-first mindset</li><li>Previous experience in customer service, administration, or support operations is an advantage</li></ul>Salary Range - AED 10,000 + NafisApply directly or reach out to the team at recruitment@acrosstalent.comApplication Question(s):<ul><li>Are you a UAE National with Family Book? This role is for Emirati candidates</li><li>This is a full time role based in office, do you wish to proceed?</li></ul>Work Location: In person

Customer Service Representative - UAE National

Al Khayyat Investments (AKI)

<div>
 
 We are seeking a proactive and detail-oriented Customer Service Executive to support day-to-day customer operations, order management, and commercial coordination. The role requires strong follow-up skills, customer communication, and cross-functional coordination to ensure smooth execution of customer-related processes and high service levels.
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Customer Account Management
 
 
 <ul>
 <li>
 Prepare, send, and follow up on customer Statement of Accounts (SOA).
 </li>
 <li>
 Coordinate with customers on outstanding balances, reconciliations, and account-related queries.
 </li>
 <li>
 Maintain regular communication with customers to ensure timely closure of pending matters.
 </li>
 </ul>
 
 
 Agreement &amp; Documentation Tracking
 
 
 <ul>
 <li>
 Track customer agreements, contracts, and commercial documents.
 </li>
 <li>
 Ensure agreements are signed, updated, and maintained within agreed timelines.
 </li>
 <li>
 Coordinate internally and externally for pending approvals and documentation follow-ups.
 </li>
 </ul>
 
 
 Promotions &amp; Commercial Support
 
 
 <ul>
 <li>
 Communicate promotional activities and schemes to customers.
 </li>
 <li>
 Retrieve and consolidate sell-out data from customers for promotional validation.
 </li>
 <li>
 Verify promotional claims against agreed terms and supporting documents.
 </li>
 <li>
 Coordinate internally for credit note creation and approval.
 </li>
 <li>
 Share approved credit notes with customers and follow up for acknowledgement and closure.
 </li>
 </ul>
 
 
 Order Management &amp; Delivery Coordination
 
 
 <ul>
 <li>
 Monitor customer orders from placement until delivery completion.
 </li>
 <li>
 Track delivery timelines and coordinate with logistics/warehouse teams to resolve delays or issues.
 </li>
 </ul>
 
 
 Order Hold Management
 
 
 <ul>
 <li>
 Review and monitor orders placed on hold due to operational or financial reasons.
 </li>
 <li>
 Coordinate with internal stakeholders to resolve issues and release blocked orders promptly.
 </li>
 <li>
 Ensure smooth order flow while maintaining compliance with company policies.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 Strong communication and follow-up skills.
 </li>
 <li>
 Good analytical and problem-solving abilities.
 </li>
 <li>
 Proficiency in Microsoft Excel.
 </li>
 <li>
 Ability to manage multiple tasks and work under deadlines.
 </li>
 <li>
 Strong attention to detail and organizational skills.
 </li>
 </ul>
 
 
 
 
 
 Preferred Competencies
 
 
 <ul>
 <li>
 Customer-centric mindset.
 </li>
 <li>
 Strong coordination and stakeholder management skills.
 </li>
 <li>
 Ability to work independently and collaboratively within teams.
 </li>
 <li>
 Experience in FMCG, healthcare, or distribution industries is an advantage.
 </li>
 </ul>
 
 
</div>

Customer Service Executive - Pharma

H J Properties

Job SummaryWe are looking for a motivated and results-driven Property Consultant / Real Estate Advisor to join our growing team in Dubai. If you have a passion for sales, strong communication skills, and an interest in the real estate market, this is a great opportunity to build a successful career in one of Dubai&rsquo;s fastest-growing industries.As a Property Consultant, you will assist clients in buying, selling, and renting residential and commercial properties while providing expert market guidance and exceptional customer service.Key Responsibilities<ul><li>Generate leads through networking, referrals, and company-provided marketing channels</li><li>Assist clients in buying, selling, and leasing properties in Dubai</li><li>Conduct property viewings and client meetings</li><li>Build and maintain strong relationships with buyers, sellers, landlords, and investors</li><li>Understand client requirements and recommend suitable property options</li><li>Negotiate deals and close property transactions</li><li>Stay updated on Dubai real estate market trends and property regulations</li><li>Maintain client records and follow up on leads effectively</li><li>Achieve monthly sales and leasing targets</li></ul>Requirements<ul><li>Previous experience in real estate, sales, telesales, banking, insurance, or customer-facing roles preferred</li><li>Strong communication and negotiation skills</li><li>Target-driven and self-motivated personality</li><li>Ability to build relationships and close deals</li><li>Knowledge of Dubai real estate market is an advantage</li><li>UAE driving license is a plus</li><li>Freshers with strong sales skills are encouraged to apply</li></ul>What We Offer<ul><li>Attractive commission structure / high earning potential</li><li>Company leads and marketing support</li><li>Training and career development</li><li>Visa and medical insurance (as per company policy)</li><li>Growth opportunities in a dynamic real estate company</li></ul>Work Location: In person

Real Estate Sales Agent

FUTURE SKILLS TRAINING AND CAREER DEVELOPMENT CENTER

Full job descriptionA Real Estate Agent at Square Yards UAE is responsible for assisting clients in buying, selling, and renting properties while delivering expert market insights and exceptional customer service. The role involves lead generation, client relationship management, and closing real estate transactions.Key ResponsibilitiesIdentify and develop new business opportunities through networking, referrals, and marketing.Assist clients in buying, selling, and leasing residential or commercial properties.Conduct property viewings and presentations.Provide guidance on market trends, pricing, and investment opportunities in the UAE real estate market.Negotiate deals between buyers and sellers or landlords and tenants.Maintain and update property listings and client databases.Ensure compliance with UAE property laws and regulations.Build long-term relationships with clients to encourage repeat business.RequirementsProven experience in real estate sales (UAE experience is must).Strong knowledge of the UAE property market (especially Dubai/Abu Dhabi).Excellent communication and negotiation skills.Self-motivated with a target-driven mindset.Valid UAE driving license (preferred).RERA certification (for Dubai-based roles) is a plus.Fluency in English (additional languages like Arabic, Hindi, or Russian are an advantage).Skills RequiredSales and persuasion skillsCustomer relationship managementMarket analysis and researchNegotiation and closing skillsTime management and organizationCompensation &amp; BenefitsCommission-based earnings (high earning potential)Performance incentives and bonusesTraining and career development programsMarketing and administrative supportCareer GrowthSenior Property ConsultantTeam Leader / Sales ManagerReal Estate Investment AdvisorFixed salary + commission5 working daysPay: AED4,000.00 - AED10,000.00 per monthWork Location: In personJob Type: PermanentPay: AED5,000.00 - AED10,000.00 per monthWork Location: In person

Property Consultant

Yoho properties

Hiring: Sales Advisor &ndash; Real EstateYoho Properties is seeking dynamic and results-driven Sales Advisors to join our growing team in Dubai. The ideal candidate will play a key role in driving property sales, building strong client relationships, and delivering exceptional customer service across both the off-plan and secondary real estate markets.LocationNear Dubai Mall Metro Station 6 Days WorkingKey Responsibilities<ul><li>Identify and develop relationships with prospective buyers, investors, and existing clients</li><li>Promote and sell off-plan and secondary market properties</li><li>Stay updated on Dubai real estate market trends, pricing, and new developments</li><li>Negotiate property prices and terms effectively</li><li>Guide clients through the buying process, documentation, and payment plans</li><li>Collaborate with marketing and support teams for seamless client service</li><li>Achieve and exceed monthly sales targets</li></ul>Requirements<ul><li>Previous experience in real estate sales or a related sales field in Dubai preferred</li><li>Strong understanding of Dubai&rsquo;s real estate market</li><li>Excellent communication and interpersonal skills</li><li>Strong negotiation and closing abilities</li><li>Self-motivated and target-driven personality</li><li>Familiarity with CRM systems and property portals is an advantage</li><li>Degree or diploma in business, marketing, or real estate is a plus</li></ul>What We Offer<ul><li>Competitive commission structure with high earning potential</li><li>Visa provided upon joining</li><li>Professional training and career development</li><li>Great quality leads and marketing support</li><li>Supportive and energetic work environment</li><li>Access to exclusive property listings and leading developers</li></ul>Apply Now WhatsApp: +971 58 571 9158Join Yoho Properties and grow your career in Dubai&rsquo;s thriving real estate industry.#Hiring #DubaiJobs #RealEstateJobs #SalesAdvisor #DubaiRealEstate #HiringNow #YohoPropertiesJob Type: Full-timeWork Location: In person

Property Sales Consultant

Explore 757+ Customer service advisor in Dubai this June. Find roles across top companies and apply now to boost your career.