confirmed product manager (b2b saas data & ai)

sales executive

account executive

sales manager

account manager

administrative assistant

customer service advisor

AW Rostamani

<div>Job Purpose
The Service Advisor is responsible for supporting customers with their vehicle service requirements by providing accurate information, managing service schedules, and ensuring a seamless customer journey from vehicle drop-off to collection The role acts as a key link between customers and the service department to ensure high levels of customer satisfaction and operational efficiency
Key Responsibilities
<ul><li>Adhere to NSSW standards across all customer touchpoints
</li><li>Manage and attend to high-profile and major fleet customers
</li><li>Greet customers promptly and professionally, identifying and understanding their service needs
</li><li>Conduct a proper vehicle check-in and accurately record customer requirements
</li><li>Maintain and update the customer database
</li><li>Reconfirm job requirements, repair details, costs, and delivery timelines, and obtain customer approval
</li><li>Arrange joint test drives with customers when required
</li><li>Prepare clear, accurate, and legible job cards and service advice
</li><li>Monitor and follow up on job progress to ensure timely completion
</li><li>Inform customers of additional repairs or delays and obtain necessary approvals
</li><li>Explain warranty coverage and service contract benefits to customers
</li><li>Promote service contracts and additional service products (upselling)
</li><li>Ensure job cards are closed accurately and within the required timelines
</li><li>Confirm vehicles are cleaned and ready for delivery as per the promised date and time
</li><li>Proactively notify customers in advance of any service delays
</li><li>Handover vehicles by explaining work completed, costs incurred, and ensuring payment is collected
</li><li>Achieve assigned financial and non-financial targets (labour sales, CSI, RO numbers, service campaign targets, etc)
</li><li>Build and maintain long-term customer relationships to improve retention
</li><li>Handle customer complaints with priority and escalate issues to management when required
</li><li>Respond to customer queries promptly and professionally
</li><li>Ensure all pending job cards are closed within the stipulated timeframes
</li></ul>Educational Qualifications
<ul><li>Degree or three-year Diploma in Automobile or Mechanical Engineering
</li></ul>Work Experience
<ul><li>Minimum of three years&rsquo; practical experience in a similar role with an authorised dealer
</li></ul>Competencies
<ul><li>Strong customer handling and negotiation skills
</li><li>Sound knowledge of vehicle systems, repairs, and maintenance services (automotive industry experience preferred)
</li><li>Excellent customer service, communication, and interpersonal skills
</li><li>Strong organisational and multitasking abilities
</li><li>Ability to manage time effectively and prioritise tasks in a fast-paced environment
</li><li>Proficiency in Microsoft Office and service management systems (preferred)
</li></ul>Languages
<ul><li>English (mandatory)
</li><li>Arabic (desirable)</li></ul></div>
 <div><div>AW Rostamani Group is a leading multi-sector family business in the Middle East, driven by a legacy of over seven decades. Its operations span across a diverse range of sectors including automotive, real estate, retail, lighting solutions, travel, logistics, agritech and sustainable packaging, the Group serves over 155,000 customers and 24,000 businesses annually, supported by a diverse team of more than 3,000 employees. 
</div><div></div> 
<div>Guided by its purpose to enrich lives across generations, AW Rostamani Group is dedicated to building purposeful businesses that meaningfully impacts people, industries and the planet. By Championing innovation, sustainability, and progress, AW Rostamani Group leads transformative change - creating a future where opportunity and progress go hand in hand. 
</div><div></div> 
<div>Rooted in its rich legacy and guided by its values, AW Rostamani Group continues to lead with focus on the future, nurturing partnerships and delivering excellence across its operations. 
</div><div></div> 
<div>For more information, visit www.awrostamani.com .</div></div>

Service Advisor

CHANEL

<div>
 
 Your role @ CHANEL
 
 
 
 At CHANEL, we aim to provide an unsurpassed luxury experience to clients worldwide. Critical to this ambition, Client Care is an important interface that extends the client relationship beyond the boutiques and provides seamless and accessible client care with personalized human touch for a unique and differentiated CHANEL experience.
 
 
 With advancing technological innovations, increasing expectations of clients, and a demand for a seamless omni-channel experience, there is growing importance and reliance on our Client Care teams as a crucial service touchpoint. The Client Care team will complement the boutiques by providing the first level of luxury support to clients, delivering a memorable CHANEL brand experience with exceptional client care built on quality, trust and empathy.
 
 
 The Client Service Advisor (CSA) will act as the first line of contact in addressing clients&rsquo; queries and needs, playing a crucial role in delivering the unique CHANEL experience. Key to your success in this role will be your ability to provide a wide range of services and product advisory, while delivering unsurpassed client service at all times, across all channels. You will need to thoroughly understand CHANEL&rsquo;s products and heritage, flexibly address clients&rsquo; needs by telling engaging story and collaborating with various internal stakeholders (i.e., boutique staff and functional teams).
 
 
 
 The impact you can create at CHANEL
 
 
 
 
 <ul>
 <li>
 The main responsibility is to act as the first line of contact in addressing clients' inquiries and needs, dedicating the majority of workdays to handling cases independently; proactively solve issues while delivering a differentiated experience at every touchpoint and ensuring service standards are observed.
 </li>
 <li>
 Engage clients and build long-term relationships by going the extra mile, keeping in mind clients&rsquo; satisfaction as a core service value.
 </li>
 <li>
 Demonstrate sound understanding and knowledge of CHANEL&rsquo;s products and services to be able to address majority of daily inquiries.
 </li>
 <li>
 Assess whether a client issue can be resolved immediately in accordance with company policies; in the event that a complex case necessitates case consultation, prepare a handling proposal for facilitating a case discussion with a Senior Client Service Advisor.
 </li>
 <li>
 Build strong relationships with boutiques and strengthen collaborative partnership to ensure smooth operations as well as seamless and consistent client experience.
 </li>
 <li>
 Simplify the servicing experience by supporting clients through guided navigation, troubleshooting, personalized assistance and take part in providing advanced services ride on enhanced service catalog.
 </li>
 <li>
 Ensure clear and complete handover or escalation of cases from Client Care to the respective functional teams; deliver concise and accurate data and insights gathered from clients.
 </li>
 <li>
 Assist internal teams with their strategies by acting as an official communication channel for outbound engagements with clients (e.g., events &amp; campaign).
 
 
 
 </li>
 </ul>
 
 You are energized by&hellip;
 
 
 
 
 <ul>
 <li>
 Creating exceptional client experience moments to ensure an unsurpassed luxury experience for existing and prospective clients.
 </li>
 <li>
 Solving challenges and addressing queries by collaborating and leveraging extensive product and system knowledge that exists across divisions and markets.
 </li>
 <li>
 Exploring and learning how to navigate various systems and channels, accurately capture both qualitative and quantitative client insights to drive a truly seamless experience for your clients.
 </li>
 <li>
 Adopting new technologies and highlighting their benefits to encourage clients to utilize them, resolve problems, and address their needs.
 </li>
 <li>
 An environment that advocates listening, co-creation, inclusiveness, client-centricity and agility in developing holistic solutions.
 </li>
 <li>
 A workplace that provides you with opportunities to develop and supports you to be at your best.
 
 
 
 </li>
 </ul>
 
 What You Can Bring To The Team&hellip;
 
 
 
 
 <ul>
 <li>
 Demonstrated client care experience and the ability to proactively address clients&rsquo; needs and resolve issues independently.
 </li>
 <li>
 Excellent interpersonal and communication skills; ability to engage clients and build strong relationships internally and externally.
 </li>
 <li>
 A positive attitude, empathy and resilience when addressing clients&rsquo; queries and needs.
 </li>
 <li>
 Demonstrated adaptability to a variety of circumstances, creative problem solving and quick thinking to address queries and issues.
 </li>
 <li>
 Possesses a &lsquo;growth mindset&rsquo; and is self-motivated; demonstrates relentless curiosity to learn, willingness to reflect and embrace continuous self-improvement and development.
 
 
 
 </li>
 </ul>
 
 What you will learn / What CHANEL can offer you&hellip;
 
 
 
 
 <ul>
 <li>
 Opportunity to be part of a growing team that is focused on setting up and strengthening the client care experience in CHANEL.
 </li>
 <li>
 Career and developmental opportunities in line with your aspirations; opportunity to grow with the House and to learn about CHANEL&rsquo;s dynamic business.
 </li>
 <li>
 Exposure to a comprehensive and thoughtful client care operations environment and to the platforms, technology and systems used to drive this function.
 
 
 
 </li>
 </ul>
 
 At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
 
</div>

Client Service Advisor

Hilti Emirates

<div>
 
 Make your career real with Hilti
 
 
 
 The Customer Service Representative is part of the customer service team for Hilti Emirates and is responsible for always offering an exceptional level of service to our Hilti clients.
 
 
 
 What You'll Do
 
 
 
 As a Customer Service Representative at Hilti, your role involves delivering exceptional support and ensuring customer satisfaction through efficient and professional interactions. Key responsibilities include:
 
 
 To process all contacts (inbound and outbound-E-Mail, Fax, chat, and voice) from customers in an efficient and professional manner to satisfy (not all-inclusive list): product &amp; application questions, pricing enquiries/verbal request for quotation stock availability, delivery status, contacting/up-dating field personnel as per communication policy.
 
 
 To actively manage Customer complaint handling and provide First Contact Solution wherever possible. Follow up open tasks daily to ensure customer satisfaction.
 
 
 To take responsibility for Customer Master Data by ensuring 100% accuracy and completeness whilst entering new accounts, project location&rsquo;s and contact details into SAP system.
 
 
 To actively promote the use of other sales channels to the customer in order to drive Multi Channel System orchestration.
 
 
 To support field-based personnel by providing: on-time, detailed and accurate communication, sales leads gathered from customer contacts, arranging contact/site visits with customers.
 
 
 To act as a central point of contact for customers by interfacing with associated departments: Technical Salesperson, Key Account Managers, Technical Support, Hilti Centre, After Market Service, Credit Services, Logistics, Product Management &amp; currier service to provide quality Customer Service.
 
 
 To maintain additional tasks as identified by management, in areas such as: administration (account hold, back orders, steering orders, certificate creation &ndash; if processed by the individual), sales, productivity, quality.
 
 
 
 What You&rsquo;ll Bring
 
 
 
 UAE National Family Book (to comply with the UAE Emiratization law)
 
 
 A Bachelor&rsquo;s Degree
 
 
 Proficiency in English (verbal and written)
 
 
 Good computer skills (ideally SAP)
 
 
 An excellent telephone manner
 
 
 Exceptional interpersonal and negotiation skills
 
 
 High commitment to customer satisfaction
 
 
 Team playing skills with strong customer orientation
 
 
 Self-motivation, highly energetic, outgoing character and willingness to explore self-Potential in different area
 
 
 
 What&rsquo;s In It For You
 
 
 
 Show us what you&rsquo;re made of and we&rsquo;ll offer you opportunities to move around the business &ndash; to work abroad, experience different job functions and tackle different markets. It&rsquo;s a great way to find the right match for your ambitions and achieve the exciting career you&rsquo;re after.
 
 
 
 Why Hilti
 
 
 
 Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we&rsquo;re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you&rsquo;ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you&rsquo;ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
 
 
 
 Commitment to Inclusion
 
 
 
 At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
 
 
 
 Legal Notice
 
 
 
 Hilti is an equal opportunity employer. We look forward to receiving your application!
</div>

Customer Service Representative (Emiratised Role)

Travelex

<div>Role purpose To offer exceptional customer service whilst maximising all sales opportunities. Key accountabilities &bull; Deliver excellent customer service &bull; Follow the sales process in order to maximise sales &bull; Understand features and benefits of all Travelex product lines &bull; Use every opportunity to upsell and cross-sell &bull; Recognise the warning signs of questionable transactions and mitigate possible effects of the sale &bull; Adhere to promotional marketing offers &bull; Manage till stocks &bull; Achieve individual KPIs / targets &bull; Fully investigate overs and shorts (differences) and report &bull; Adhere to company and location policy and procedures, including Audit, Risk, Health &amp; Safety, Security and customer service requirements &bull; Ensure compliance to legal and corporate requirements &bull; Maintain high standards of housekeeping and presentation of stores &bull; Contribute to the success of the team &bull; Complete training within required timelines Role-specific experience and skills &bull; Retail, cash handling and/or banking experience &bull; Good customer service skills &bull; Good numerical ability &bull; Good knowledge of product, services and procedures &bull; Demonstrated experience working with computer systems &bull; Ability to work independently as well as in a team environment &bull; Ability to handle routine activities with attention to accuracy and detail &bull; Flexibility to work different shifts and locations as required &bull; English language skills General experience and personal qualities &bull; Self-aware, open-minded with a high degree of personal and professional integrity &bull; The ability to build and manage relationships, developing trust and credibility with customers, partners, peers, teams, internal and external stakeholders &bull; A strong record of performance delivery in their area of expertise, through increased sales and/or performance against KPIs &bull; The ability to analyse issues and solve problems &bull; Drive customer focus in everything we do to gain and retain high quality customers for the long term success of Travelex</div>

Retails Sales Consultant

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day
 
 .
 
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Beauty Advisor | Majid Al Futtaim Lifestyle | Operation
 
 
 
 ROLE SUMMARY
 
 
 
 
 
 
 The Beauty Advisor will be responsible for promoting the Company and brand through effective sales and excellent customer service, by identifying customer needs and demonstrating in-depth product knowledge. To be aware of and achieve sales targets in line with Company policies and guidelines.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 
 <ul>
 <li>
 Greet and serve all customers, demonstrating excellent customer service as per brand standards.
 </li>
 <li>
 Deal effectively with customer concerns and ensure timely and effective resolution.
 </li>
 <li>
 Achieve sales targets in line with Company guidelines.
 </li>
 <li>
 Identify customer needs by asking open ended questions, using product knowledge to make recommendations, taking opportunities to suggest add-on sales appropriately.
 </li>
 <li>
 Ensure awareness and understanding of product range knowledge, and in-store promotion details, sharing the information with customers to encourage sales.
 </li>
 <li>
 Responsible for opening, closing and operating the cash registers at the start or end of the business trading day; perform tasks including but not limited to receiving payments in all authorized modes, issuing receipts / bills against payments counting.
 </li>
 <li>
 Ensure store opening checklists are completed in a timely manner, with responsibility for all stock availability, records of the same and timely replenishment.
 </li>
 <li>
 Contribute and support the business in achieving the Dare Today, Change Tomorrow sustainability
 
 
 strategy
 
 .
 
 </li>
 </ul>
 
 
 
 
 
 REQUREMENTS
 
 
 <ul>
 <li>
 High School Certificate.
 </li>
 <li>
 Minimum 1-2 years industry experience.
 </li>
 <li>
 Customer service skills.
 </li>
 <li>
 Selling Skills.
 </li>
 <li>
 Beauty products &amp; skin care expertise
 
 .
 
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime.
 </li>
 <li>
 We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do.
 </li>
 <li>
 Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Beauty Advisor

Lamborghini Abu Dhabi & Dubai

<div>
 
 We are looking for an enthusiastic Sales Advisor
 
 
 to join our sales team and provide assistance to customers through phone calls, emails, or direct contact. Major duties and responsibilities will be to facilitate the sales by guiding customers towards their desired vehicle and satisfy the customer by demonstrating the functions and other features. Sales Advisor is responsible to create an attractive environment for the customers and should have a good knowledge of the company&rsquo;s products and their functions. Follows a detailed Job Description:
 
 
 
 
 <ol>
 <li>
 Achieve sales targets assigned by management and ensure best customer experience.
 </li>
 <li>
 Ability to master product knowledge and present this knowledge in a manner that reflects pride in the product.
 </li>
 <li>
 Understand manufacturer&rsquo;s programs and offers which are ever evolving.
 </li>
 <li>
 Build and maintain customer relationships, going above and beyond to ensure a lifetime customer.
 </li>
 <li>
 Guide customers through the car sales process including vehicle selection, test drive, personalization, financing and paperwork.
 </li>
 <li>
 Work closely with other departments to provide a cohesive customer experience.
 </li>
 <li>
 Present deal structure to the customer and be able to provide knowledgeable answers to their questions.
 </li>
 <li>
 Utilize the CRM (Customer Relationship Management) system to guarantee that all customers are followed up with and fully satisfied with their sales experience.
 </li>
 <li>
 Attend Sales meeting and training sessions as required.
 </li>
 <li>
 Utilize the marketing/promoting events to generate sales and improve customer relationship.
 </li>
 </ol>
 
 
 
 
 
 Requirements &amp; Skills:
 
 
 <ol>
 <li>
 Proven experience as sales advisor in automotive or retail luxury sales
 </li>
 <li>
 Professionalism and outgoing personality
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Outstanding organizational and multi-tasking abilities
 </li>
 <li>
 Good physical endurance
 </li>
 </ol>
</div>

Sales Advisor

NWM Consulting FMR LLC - Felix Rippl

<div>Du bist eine durchsetzungsstarke Pers&ouml;nlichkeit, die klare Abl&auml;ufe, Effizienz und Verantwortung sch&auml;tzt? 
Dann bist du bei uns genau richtig.
Als Kundenberater/-in (m/w/d) stellst du sicher, dass unsere Coaching-Kunden professionell betreut werden, vom ersten Tag bis zum erfolgreichen Abschluss. 
Deine Rolle ist zentral f&uuml;r unser Team: Du arbeitest mit klaren Vorgaben, dokumentierst zuverl&auml;ssig und sorgst f&uuml;r eine l&uuml;ckenlose Kommunikation mit unseren Kunden.
Wenn du es sch&auml;tzt, strukturiert zu arbeiten, Entscheidungen sicher zu treffen und dich auf ein verl&auml;ssliches Umfeld verlassen kannst, ist diese Position genau auf dich zugeschnitten.<h4 class="jobSectionHeader">
Dein Aufgabenbereich</h4><ul><li>
Kunden-Onboarding: Du f&uuml;hrst neue Kunden Schritt f&uuml;r Schritt in unsere Systeme ein und stellst sicher, dass alle Prozesse eingehalten werden.</li><li>
Freigaben &amp; Verwaltung: Du pr&uuml;fst, ob alle Voraussetzungen erf&uuml;llt sind, und gibst strukturierte Abl&auml;ufe frei.</li><li>
Kundenberatung: Du beantwortest Anfragen klar, professionell und l&ouml;sungsorientiert &ndash; telefonisch und schriftlich.</li><li>
Support &amp; Betreuung: Du bist verl&auml;ssliche Anlaufstelle f&uuml;r unsere Kunden und sorgst f&uuml;r eine sichere Kommunikation.</li><li>
Live-Calls: Du begleitest Gruppen-Calls mit klar definierten Inhalten und sorgst f&uuml;r saubere Abl&auml;ufe und Vorbereitung.</li></ul><h4 class="jobSectionHeader">
Das bieten wir dir</h4><ul><li>
Strukturiertes Arbeitsumfeld: Feste Prozesse, klare Zust&auml;ndigkeiten, sauber dokumentierte Abl&auml;ufe.</li><li>
Einarbeitung mit System: 2&ndash;4 Wochen strukturierte &Uuml;bergabe mit Checklisten, Tools &amp; klaren Standards.</li><li>
Verl&auml;ssliches Team: Jeder kennt seine Rolle, Zusammenarbeit basiert auf Ordnung, Verantwortung &amp; Verbindlichkeit.</li><li>
Planungssicherheit: Geregelte Arbeitszeiten, langfristige Perspektive, stabiler Arbeitsplatz in Dubai.</li><li>
Moderne Arbeitsumgebung: Ruhiges, klimatisiertes B&uuml;ro mit Fokus auf Effizienz &amp; Konzentration.</li></ul> 
<ul><li>
Du arbeitest strukturiert, verantwortungsbewusst und l&ouml;sungsorientiert.</li><li>
Du f&uuml;hlst dich in klaren Systemen und vorgegebenen Abl&auml;ufen wohl.</li><li>
Du kommunizierst verbindlich, sachlich und freundlich, telefonisch wie schriftlich.</li><li>
Du dokumentierst gewissenhaft und sorgst f&uuml;r stabile Prozesse.</li><li>
Du &uuml;bernimmst Verantwortung f&uuml;r deinen Bereich und schlie&szlig;t Aufgaben sauber ab.</li><li>
Erfahrung im Kundenkontakt, Coaching oder Online-Marketing ist ein Plus, aber keine Voraussetzung.</li></ul></div>

Kundenberater - Vollzeit (German Speaking)

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