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Concentrix

<div>
 
 
 Job Title:
 
 
 
 
 Customer Service Advisor - Arabic and English Speaker - Dubai
 
 
 
 
 Job Description:
 
 
 
 
 Join Concentrix Team today!
 
 
 
 
 Job Description
 
 
 
 
 Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers". We're recognized with awards like "World's Best Workplaces," &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.
 
 
 We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.
 
 
 We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.
 
 
 
 
 Career Growth And Personal Development:
 
 
 
 
 This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.
 
 
 Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.
 
 
 
 
 What You Will Do In This Role:
 
 
 
 
 
 As a Customer Service Representative, you will:
 
 
 
 <ul>
 <li>
 Review customer requests and expectations and respond to them according to their needs and situations
 </li>
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 Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.
 </li>
 <li>
 Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives
 </li>
 <li>
 Champion better brand experiences for our customers and clients
 </li>
 <li>
 Your qualifications:
 
 
 </li>
 </ul>
 We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
 
 
 
 
 Concentrix Is a Great Match If You:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or diploma in any related field
 </li>
 <li>
 Are proficient or bilingual in Arabic and English
 </li>
 <li>
 Are proactive, self-motivated, and solution-oriented
 </li>
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 Can work rotating and weekend shifts
 
 
 </li>
 </ul>
 Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.
</div>

Customer Service Advisor - Arabic and English Speaker - Dubai

Kaiman Auto

Automotive Service Advisor &ndash; Kaiman Auto (Dubai)Kaiman Auto is looking for an experienced Service Advisor to join our team. The ideal candidate will be the main link between customers and technicians, ensuring smooth communication, efficient workflow, and high-quality service delivery. This role demands a strong focus on handling new enquiries, converting them into confirmed jobs, and maintaining long-term customer trust.Key Responsibilities<ul><li>Act as the first point of contact for customers, managing enquiries and ensuring high conversion into bookings.</li><li>Provide accurate service estimates, clear repair explanations, and timely updates.</li><li>Oversee job cards, technician assignments, and workflow management.</li><li>Conduct quality checks before vehicle delivery to ensure top service standards.</li><li>Identify and recommend necessary maintenance or repair work to ensure safety, reliability, and optimal vehicle performance.</li><li>Track and report key performance metrics, including conversion, productivity, and turnaround time.</li></ul>Requirements<ul><li>Minimum 4 years of experience as a Service Advisor in a reputable workshop or dealership specializing in European high-end vehicles (e.g., Mercedes, BMW, Audi, Porsche, Land Rover).</li><li>Solid technical understanding of automotive systems and repair processes.</li><li>Proven track record in converting enquiries into confirmed jobs and achieving KPIs.</li><li>Strong interpersonal and customer service skills with a professional demeanor.</li><li>Valid UAE driving license.</li><li>Fluent in English (Arabic is a plus).</li></ul>Compensation &amp; BenefitsSalary: Up to AED 8,000 (depending on experience) Incentive &amp; Commission Program based on performance and achievement of KPIs Opportunities for career growth in a professional workshop environmentLocation: Dubai, UAE Industry: Automotive &ndash; European High-End Car RepairsJob Type: Full-timePay: AED5,000.00 - AED8,000.00 per monthApplication Question(s):<ul><li>What is your expected salary?</li></ul>Experience:<ul><li>Service advisor: 4 years (Required)</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>English (Preferred)</li></ul>License/Certification:<ul><li>UAE Driver's license (Preferred)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Automotive Service Advisor

VR Cleaning Services

Customer Service Representative &ndash; Facility management (UAE Nationals Only)We are seeking a proactive and customer-focused Customer Service Representative to join our TM team. This position is open to UAE Nationals only.Key Responsibilities:<ul><li>Handle incoming calls, WhatsApp messages, and emails from customers</li><li>Schedule and coordinate appointments with operations teams</li><li>Address customer inquiries, complaints, and service requests</li><li>Follow up with clients to ensure satisfaction</li><li>Maintain accurate booking and customer records</li><li>Support daily administrative and coordination tasks</li></ul>Requirements:<ul><li>UAE National (Emirati) &ndash; mandatory</li><li>Excellent communication skills in Arabic and English</li><li>Strong organizational and multitasking abilities</li><li>Customer-focused attitude</li><li>Experience in customer service is preferred</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Representative(UAE National)

Fresher: Bridging Nature's Beauty with Business Innovation

Job Title: Customer Service (Female)Location: Al Qouz Ind. third - Al Quoz - Dubai Company: The Bridal Atelier Job Type: Full TimeJob Summary:We are seeking a well-presented and customer-oriented Female Customer Service Executive (Arabic Speaker) to join our team. The ideal candidate will be responsible for assisting clients, managing appointments, and ensuring a smooth and elegant customer experience in line with our luxury brand standards.Key Responsibilities:&middot; Greet and assist clients in a professional, warm, and welcoming manner&middot; Communicate effectively with customers in both Arabic and English&middot; Handle inquiries via phone, WhatsApp, email, and in-store&middot; Schedule and manage bridal appointments and fittings&middot; Provide detailed information about products, services, and pricing&middot; Maintain accurate customer records and appointment schedules&middot; Follow up with clients before and after appointments&middot; Support the sales and styling team to ensure excellent service delivery&middot; Ensure the boutique is always neat, organized, and presentable&middot; Assist with basic administrative tasks as requiredQualification &amp; Skills:&middot; Female candidate only&middot; Must be fluent in Arabic and English&middot; Bachelor&rsquo;s degree or diploma in Business Administration, Hospitality, Marketing, or a related field preferred&middot; Minimum 3&ndash;5 years of experience in customer service, retail, hospitality, or luxury fashion preferred&middot; Strong communication and interpersonal skills&middot; Presentable with a polished and professional appearance&middot; Excellent organizational and multitasking abilities&middot; Proficient in MS Office and basic computer systems&middot; Customer-focused with a positive and proactive attitudeWork Location: In person

Customer Service Executive (Female)

Servtech Technical Services llc

Job Summary:We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, assisting them with inquiries, concerns, and support. Your primary responsibility will be to ensure excellent customer experiences and foster long-term customer relationships by delivering exceptional service.Key Responsibilities:<ul><li>Answer customer inquiries via phone, email, or chat in a timely and professional manner.</li><li>Provide accurate product/service information, addressing concerns and resolving issues.</li><li>Process orders, returns, and exchanges, ensuring all customer requests are met.</li><li>Manage customer complaints with a positive and solution-oriented approach.</li><li>Maintain a detailed record of customer interactions in the CRM system.</li><li>Offer guidance and support to customers, ensuring they understand the product/service features.</li><li>Escalate unresolved issues to higher management as needed.</li><li>Stay updated on company products, services, and policies to provide the most relevant information to customers.</li><li>Follow up with customers to ensure satisfaction and resolve any lingering issues.</li><li>Meet performance targets in areas such as customer satisfaction, response time, and issue resolution.</li></ul>Skills and Qualifications:<ul><li>High school diploma or equivalent; Bachelor's degree preferred.</li><li>Previous experience in customer service or a related field.</li><li>Strong verbal and written communication skills.</li><li>Excellent problem-solving and conflict resolution abilities.</li><li>Ability to manage multiple tasks and work in a fast-paced environment.</li><li>Proficient in using customer service software (CRM), phone systems, and other tools.</li><li>Positive attitude with a passion for helping others.</li><li>Ability to work collaboratively in a team environment.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per monthWork Location: In person

Customer Service OWN VISA (Only Females)

Noir KSA

Position: Customer Service Supervisor (Restaurant in Riyadh, Saudi Arabia)Salary: SAR 3,500 to SAR 4,000 with FREE shared room, transport, and 1 duty meal.Location: Riyadh, Saudi ArabiaJob Summary: We are seeking a highly presentable and professional guest experience expert to join our team at Noir Cafe, a high-end cafe in Laysen Valley. The ideal candidate will possess excellent communication skills in both Arabic and English, while providing a warm welcome to create an exceptional first impression for our guests.Key Responsibilities:<ul><li>Lead and supervise a team of receptionists</li><li>Greet guests warmly upon arrival, offering a personalized and hospitable welcome.</li><li>Manage reservations efficiently, handle seating arrangements, and provide accurate menu details and wait-time estimates.</li><li>Answer incoming calls professionally, take detailed messages, and direct inquiries appropriately.</li><li>Maintain an organized and tidy reception area.</li><li>Collaborate with the waitstaff to ensure a seamless dining experience and efficient table turnover.</li><li>Assist with special events and occasional administrative tasks, as needed.</li></ul>Qualifications:<ul><li>Strong communication skills.</li><li>Warm, friendly, and highly presentable demeanor.</li><li>Exceptional interpersonal and customer service skills.</li><li>Ability to multitask and stay organized in a fast-paced environment.</li><li>Demonstrated professionalism and reliability.</li><li>Experience in a hospitality or customer-facing role is preferred.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>In which city and country are you currently located?</li><li>From which country are you? Nationality)</li><li>How old are you?</li><li>What is your height? (in cm)</li><li>Are you aware that this recruitment is for Riyadh, Saudi Arabia? Yes or No?</li><li>If you are hired for this role, after how many day before you can join our company?</li><li>IMPORTANT: For faster processing of your application, please make sure that you have a photo in your CV here.</li></ul>Work Location: In person

Customer Service Supervisor - FEMALE ONLY (Restaurant in Riyadh)

Four K Building Materials

Customer Service Representative (Arabic Speaker- Female)Location: Dubai Industrial City (DIC)Experience: 1+ yearResponsibilities:<ul><li>Handle B2B customer inquiries from sales representatives and walk-in clients via phone, email, and WhatsApp.</li></ul>Process orders and coordinate with the sales team.<ul><li>Assist customers with product details and availability.</li><li>Follow up on deliveries and resolve any customer issues.</li><li>Maintain records of customer interactions and transactions.</li><li>Prepare quotations, book sales orders, and ensure inventory availability.</li><li>Follow up on payments as per company policy.</li><li>Register new customers and coordinate contract creation for profile setup.</li><li>Track deliveries and address customer issues promptly.</li></ul>نوع الوظيفة: دوام كاملموقع العمل: بشكل شخصي

Customer Service Representative (Arabic Speaker) - Female Only

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