sales representative Jobs in United Arab Emirates

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customer service representative Jobs in United Arab Emirates

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customer service agent

Al-Futtaim

<div>About the Company 


DC Aviation Al Futtaim (DCAF) has come a long way since its establishment in 2013 as the only integrated Hangar and VIP lounge facility in DWC. We offer services in Charter, FBO, Maintenance and Aircraft Management and strive to deliver excellence in all aspects of our business with our primary focus being to exceed customer expectations. Having obtained our AOC in 2015 our mission is to be the number one Business Aviation Company not only in UAE but also across the region. Being a Joint Venture of two strong conglomerates and also the first mover based in the newly developed Al-Maktoum International Airport, which is set to become the biggest airport in the region, puts us in the enviable position of setting the standard and leading the way for others to follow. 
About the Role 


Ensure that all passengers and guests receive VIP hospitality whilst visiting the facility. Actively promote the comfort and well-being of all guests. Co-ordinate all aircraft and crew requirements and monitor ramp activities in order to ensure excellent and efficient service delivery. 


Primary Duties:
<ul>
<li>Responsible for facilitating the arrival and departure of aircraft, passengers and crew</li>
<li>Co-ordinate and obtain all necessary aircraft permissions such as landing/take off Permits and slot requests</li>
<li>Manage schedule changes in a timely manner and deliver all services as received via handling requests</li>
<li>Facilitate smooth client transition from landside to airside via the DCAF FBO facility</li>
<li>Compile, complete, and distribute the Daily Shift Report, ensuring that significant issues and incidents are promptly communicated to relevant stakeholders</li>
<li>Maintain cleanliness and presentation of all FBO areas, maintaining the highest standards</li>
<li>Prepare weekly and monthly aircraft movement reports</li>
<li>Review and acknowledge all operational notices and regulatory changes</li>
<li>Identify and report any and all safety hazards to maintain a safe working environment.</li>
<li>Follow operational procedures and provide constructive feedback in support of continuous improvement</li>
<li>Undertake additional tasks and special projects as assigned by the Management Team</li>
<li>Render personal service to all crew/passengers/guests in the FBO and create a harmonious atmosphere.</li>
<li>Work closely with all other departments to ensure an efficient and professional service is delivered.</li>
<li>Escort Clients and crew to/from their aircraft; coordinating all transportation requirements</li>
<li>Process handling files and entries into FBO One accurately</li>
<li>Support processing of FBO One invoices</li>
<li>Handling payments via credit card and cash prior to flight departures</li>
<li>Co-ordinate all third party services, including but not limited to fuel, catering, GSE, customs, immigration, police, ground transportation and hotel accommodation</li></ul> 


Minimum Qualifications:
<ul>
<li>High School Certificate</li>
<li>Valid unrestricted UAE driver&rsquo;s license essential</li></ul> 


Minimum Experience:
<ul>
<li>At least one year of relevant experience working in an FBO as a customer service agent or in a similar position</li>
<li>Previous experience in an aviation operational role</li>
<li>VVIP customer service experience</li>
<li>FBO One experience desirable</li>
<li>Arabic language desirable</li> 
</ul>
Job-Specific Skills:
<ul>
<li>Detail oriented methodical approach to solving/performing tasks
</li><li>Ability to handle multiple tasks and work under pressure
</li><li>Pride in performing to the best of own ability
</li><li>Advanced interpersonal skills</li>
<li>Strong communication and coordination abilities</li></ul> 


All positions are full time contract, with permanent residency in Dubai. Applicants must be a permanent resident of Dubai or be willing to relocate. Please ensure you specify the role you are qualified for &ndash; only those with the required qualifications will be contacted.</div>

Customer Service Agent

Presentail

Overview Presentail is looking for a customer service representative to join our team in our Al Barsha shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibilities <ul><li>Manage inbound customer communications: Answer incoming calls and emails to address customer questions, requests and issues.</li><li>Consult on customer success: Advise customers on how to successfully leverage the product/service based on their unique needs.</li><li>Maintain working product knowledge: Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.</li><li>Track interactions in CRM: Record customers interactions in internal system for cross-functional awareness and relationship development.</li></ul> Requirements <ul><li>Bachelor's degree or equivalent</li><li>1-2 years proven experience in supporting client success</li><li>Excellent written and verbal communication skills</li><li>Ability to address complaints and issues with effective solutions and a positive attitude</li><li>Passion for delighting customers with above and beyond service</li><li>Excellent time-management and prioritization skills</li><li>Familiarity with CRM system</li></ul>

Presentail SA

Real Pilates

About the Job: We are looking for a warm, professional, and customer-focused Front Desk Customer Service Agent to manage all reception and clerical duties at our studio. You will be the face of Real Pilates&mdash;creating the first impression for new visitors and serving as the welcoming, familiar presence our loyal members see every day.The ideal candidate has a friendly and approachable personality, is attentive, organized, and disciplined, and takes pride in delivering exceptional service. You should be confident in providing accurate information, handling concerns with care, and maintaining a calm, solutions-oriented approach at all times.Key Responsibilities:<ul><li>Deliver outstanding customer service in person and over the phone, offering clear and comprehensive information about our services and programs</li><li>Actively participate in basic sales activities, including outbound calls, and confidently guide clients toward suitable packages</li><li>Build strong, lasting relationships with clients while fostering a warm and inviting studio atmosphere</li><li>Handle client complaints effectively, ensuring prompt resolution or appropriate escalation when required</li><li>Perform essential administrative tasks such as data entry, client bookings, document creation and amendments, and cash handling</li><li>Support daily studio operations to ensure a smooth and professional front desk experience</li></ul>The ultimate goal of this role is to ensure every client and visitor feels welcomed, valued, and cared for throughout their experience at Real Pilates.Package &amp; Benefits:<ul><li>Monthly salary of AED 4,500 &ndash; 5,500 (depending on qualifications and experience)</li><li>Annual round-trip ticket to hometown</li><li>Health insurance</li><li>Opportunity to grow within a well-established, premium wellness brand</li></ul>Job Type: Full-timePay: AED4,500.00 - AED5,500.00 per monthApplication Question(s):<ul><li>Given the demographics of the target area and the number of LADIES ONLY classes on schedule, we can only consider female candidates. Are you a superwoman?</li><li>Are you available to join immediately?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Customer handling: 2 years (Required)</li><li>Retail, travel and toursim industry: 1 year (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>English (Required)</li></ul>

Front Desk Customer Service Agent

Emirates

<div>
 
 Job Purpose
 
 
 
 The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological advances in the aviation industry while offering you a dynamic lifestyle.
 
 
 If you're seeking a position that will allow you to thrive professionally and develop your career in aviation industry, look no further. There are openings for individuals who are passionate about traveling and enjoy collaborating with customers and colleagues across the world.
 
 
 We are looking for exceptional individuals who can be a part of our Customer Service team. If successful, you will join an extensive training program which include systems training and customer service skills and then be allocated to an area across the group: Emirates Airport Services, dnata, Marhaba services and Contact Centre.
 
 
 
 During The Hiring Process, You Can Expect
 
 
 
 
 Step 1 &ndash; Apply
 
 
 
 Submit your application and we&rsquo;ll then send you an email to confirm that we&rsquo;ve received your application.
 
 
 
 Step 2 &ndash; Review
 
 
 
 Our Recruitment Team will review your application.
 
 
 
 Step 3 &ndash; Video Interview and Assessment
 
 
 
 If you&rsquo;re shortlisted for the role, we&rsquo;ll send you a link to our on-demand, interactive and gamified video interview assessment via HireVue. This is most critical part of the process and required if you want to progress to the next stage.
 
 
 
 Step 4 &ndash; Offer
 
 
 
 If successful, we&rsquo;ll send you an offer of employment which will include the benefits package for your role.
 
 
 We have outlined below the specific job details for each of our roles:
 
 
 
 I. Customer-facing Roles
 
 
 
 
 Airport Services Agent (EK/dnata) &amp; Marhaba Services Agent
 
 
 
 As an Airport Service Agent, you will be responsible for delivering top-notch customer service to our valued passengers during check-in, boarding, and baggage handling. Your dedication to provide a high-quality service experience will be integral to ensuring our customers have a seamless and enjoyable journey from start to finish.
 
 
 Our Marhaba Service Agents go above and beyond to provide exceptional travel assistance services to our valued clients. Whether a VIP, Marhaba client, an unaccompanied minor, or a passenger with special needs, the Marhaba Service Agents are dedicated to ensuring that the customers receive the highest level of care and attention throughout their journey.
 
 
 
 II. Back-office Role
 
 
 
 
 Contact Centre Agent
 
 
 
 As a Contact Centre Agent, you will have the important role of being the voice of Emirates, providing our valued customers with accurate and up-to-date information about our products and services. We are seeking a skilled professional to provide exceptional customer service by promptly and accurately responding to inquiries either through various digital communication channels, such as chat and social media platforms or through voice support. Your role will be crucial in ensuring that our customers feel valued and supported throughout their journey.
 
 
 Qualification
 
 
 
 To be considered for Customer Service roles, you must meet the following requirements:
 
 
 
 <ul>
 <li>
 Fluency in both spoken and written English
 </li>
 <li>
 Fluency in any other language is a plus
 </li>
 <li>
 A levels/High School certificate
 </li>
 <li>
 Excellent interpersonal and customer service skills
 </li>
 <li>
 Willing to work in a shift environment
 </li>
 <li>
 PC based skills to operate Windows package (Microsoft Word/Excel/E-mail)
 </li>
 <li>
 Willing to wear uniform (Front-line customer facing roles)
 
 
 </li>
 </ul>
 
 In addition to the above, the job specific requirements for the Contact Centre role are:
 
 
 
 <ul>
 <li>
 Proficiency in English and at least one of the following languages is a must-have requirement for this position: Arabic, French, Czech, German, Italian, Japanese, Cantonese, Mandarin, Russian, Spanish, Polish, Portuguese.
 </li>
 <li>
 Customer and sales focus to provide excellent service and close any sales opportunity.
 </li>
 <li>
 The ability to type accurately and quickly while maintaining excellent written communication is an essential requirement for the messaging-based role.
 
 
 </li>
 </ul>
 Experience the excitement of being on the front-line customer-facing roles with dnata, Marhaba and Emirates Airport Services Agents, or work behind the scenes as a Contact Centre Service Agent. You'll have the chance to work with a diverse team of professionals, interact with people from all over the world, and make a positive impact on the lives of travellers every day. Both full-time and part-time opportunities are available, providing flexibility to fit your lifestyle and career goals. Whether it be Emirates Airline or dnata, our goal is to ensure that our customers experience service is consistent with the Emirates Group high standards.
 
 
 Salary &amp; benefits
 
 
 Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.
 
 
 Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website emiratesgroupcareers.com
</div>

Customer Service Roles

TALENTMATE

A leading recruitment agency in Dubai is seeking an Airport Customer Service Agent to provide exceptional service to travelers. The agent will assist with check-ins, boarding, and inquiries while ensuring compliance with airport protocols. Ideal candidates will possess excellent communication skills and the ability to thrive in a fast-paced environment. The position requires flexibility to work various hours, including nights and weekends.

Dubai Airport Customer Service Specialist - Flexible Hours

Atlantis the Royal

<div></div><div><div>Agent, Front Office - Atlantis The Royal 
(17742)</div> 
<div></div>
<div>At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.</div> 
<div> 
Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world&rsquo;s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.</div> 
<div></div>
<div>
About The Role</div>
<div>
Are you a customer service superstar? Do you enjoy working with attention to detail in a fast-moving environment? The Front Office Agent will be providing efficient solutions and services to all guests, offering information, and giving particular attention to all guests&rsquo; special requirements. The priority of this role will be to ensure all check-ins and check-outs run smoothly and that all cashiering transactions are processed promptly and correctly both during the day and night. Also, offering more personalized service by assisting the guests with their requests throughout their stay.</div>
<div>
About You</div>
<div>
If you have a bachelor&rsquo;s degree in Hospitality Management or either Front Office experience with a minimum of 2 years and worked as a Receptionist, Agent in Front Office, or Guest Service Agent in a similar position within the luxury property. Familiar with hotel reservations system as Opera or similar. A successful applicate must demonstrate a true passion for service delivery and have excellent communication skills. Due to guest demographics, being able to converse in Russian, Arabic, Chinese, French, or German is advantageous.</div> 
<div></div>
<div>Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.</div>
<div>Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Agent, Front Office - Atlantis The Royal

Explore 4968+ Customer service agent in United Arab Emirates this January. Find roles across top companies and apply now to boost your career.

4968 customer service agent jobs IN United Arab Emirates

Customer Service Agent

Customer Service Agent

Customer Service Agent

Front Desk Customer Service Agent

Customer Service Roles

Dubai Airport Customer Service Specialist - Flexible Hours

Agent, Front Office - Atlantis The Royal