customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

customer service representative Jobs in Lahore

customer service representative

business development associate Jobs in Lahore

business development associate

customer sales representative Jobs in Lahore

customer sales representative

customer service associate

Digixvalley LLC

We are looking for a Customer Support Agent / Customer Service Representative (CSR) &ndash; Arabic to join our inbound customer service campaign. The ideal candidate must have excellent Arabic communication skills and a strong understanding of the Saudi market and customer behavior.Job Responsibilities (JRs) : <ul><li>Handle inbound customer calls and inquiries professionally.</li><li>Communicate with customers in fluent Arabic and provide accurate information.</li><li>Resolve customer concerns, complaints, and service requests effectively.</li><li>Maintain a high level of customer satisfaction and service quality.</li><li>Record customer interactions and update relevant information in the CRM system.</li><li>Follow company policies, procedures, and service standards.</li><li>Escalate complex issues to the relevant department when necessary.</li><li>Meet assigned KPIs, including response time, customer satisfaction, and call quality metrics.</li><li>Maintain confidentiality of customer information and company data.</li><li>Stay updated on products, services, and campaign-related information.</li></ul>Job Requirements (JDs) : <ul><li>Native or Near-Native Arabic Speaking Skills (Mandatory).</li><li>Previous experience in Customer Support, Call Center, or Customer Service roles.</li><li>Hands-on experience dealing with Saudi customers or the Saudi market.</li><li>Excellent verbal and written communication skills in Arabic.</li><li>Ability to handle high call volumes in a professional manner.</li><li>Familiarity with CRM systems and customer support tools.</li><li>Minimum Bachelor's degree is preferred.</li><li>Availability to work according to Saudi business hours.</li><li>Experience in Saudi-based inbound campaigns.</li><li>Knowledge of Saudi culture, customer expectations, and communication etiquette.</li><li>Previous experience in telecom, e-commerce, healthcare, or service-based industries serving Saudi customer</li></ul>Work Location: In person

Customer Service Representative (CSR) – Arabic

TalentPop App

<div>
 
 About Us
 
 
 
 At TalentPop App, we believe e-commerce support is more than just managing orders &mdash; it&rsquo;s about creating a smooth and enjoyable shopping experience for every customer. We&rsquo;re looking for detail-oriented, resourceful, and proactive individuals who can help us manage TikTok Shop operations while delivering exceptional customer support, all from the comfort of home.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Manage customer interactions via TikTok Shop, chat, email, or phone, ensuring prompt and accurate responses
 </li>
 <li>
 Assist with product inquiries, order processing, tracking, returns, and issue resolution
 </li>
 <li>
 Monitor and update product listings, inventory, and order status in the TikTok Shop system
 </li>
 <li>
 Collaborate with internal teams to ensure smooth operations and positive customer experiences
 </li>
 <li>
 Stay informed on TikTok Shop policies, trends, and tools to optimize store performance
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive pay with annual performance-based increases
 </li>
 <li>
 Paid time off so you can take care of yourself
 </li>
 <li>
 Comprehensive health and dental insurance or a monthly health stipend
 </li>
 <li>
 Holiday bonuses to show appreciation for your hard work
 </li>
 <li>
 A fully remote work setup &mdash; no commuting, ever
 </li>
 <li>
 Opportunities for growth and advancement as we continue to expand
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Excellent English communication skills (both written and spoken)
 </li>
 <li>
 At least 1 year of e-commerce or customer service experience (TikTok Shop experience preferred)
 </li>
 <li>
 Familiarity with order management systems (IMS) and online store platforms
 </li>
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 Strong attention to detail, organization skills, and a proactive problem-solving mindset
 </li>
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 Enjoys working in a fast-paced environment and being part of a collaborative team
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Work From Home
 
 
 
 <ul>
 <li>
 Your own computer or laptop (i5 processor or equivalent preferred)
 </li>
 <li>
 A reliable internet connection (minimum of 25 Mbps upload/download speed)
 
 
 </li>
 </ul>
 
 READY TO JOIN US?
 
 
 
 If you&rsquo;re excited about helping customers and ensuring smooth TikTok Shop operations, we&rsquo;d love to hear from you. Apply now and let&rsquo;s grow together!
</div>

TikTok Shop Support

Accountax Accounting & Taxation Services

Business Development Associate &mdash; Accountax (Lahore Office)About the Role Accountax, a UAE-based Audit and Tax Services firm with back-office operations in Lahore, is hiring a Business Development Associate to support our sales and growth initiatives. This is an excellent entry point for early-career professionals looking to build a career in B2B sales, client communication, and lead generation &mdash; with direct exposure to our UAE client base and mentorship from our Business Development Manager.Key Responsibilities<ul><li>Conduct market research to identify potential clients and business opportunities</li><li>Generate leads through cold calling, email outreach, LinkedIn networking, and referrals</li><li>Reach out to prospective clients to introduce Accountax's services</li><li>Schedule meetings, calls, and presentations with potential clients</li><li>Follow up with prospects to maintain engagement and move opportunities forward</li><li>Support the sales team in closing deals and managing client communications</li><li>Track and report progress on lead generation and sales activities</li></ul>Requirements<ul><li>0&ndash;2 years of experience in sales, business development, customer service, or a related field</li><li>Fresh graduates with strong communication skills are encouraged to apply</li><li>Strong verbal and written communication skills in English</li><li>Basic understanding of sales processes and client relationship management</li><li>Self-motivated, target-driven, and eager to learn</li></ul>Education<ul><li>Bachelor's degree in Business Administration, Marketing, Sales, or a related field</li><li>Relevant internships in sales, marketing, or customer engagement are a plus</li></ul>What We Offer<ul><li>Fixed salary of Rs 40,000&ndash;45,000/month plus performance-based incentives</li><li>Direct mentorship and structured onboarding from our BD Manager</li><li>Exposure to international (UAE) clients and cross-border business development</li><li>Clear career progression path within the sales function</li></ul>Industry: Accounting &amp; Taxation Services (UAE-based firm, Lahore back-office) Work Mode: On-site &mdash; Johar Town, Lahore Working Hours: Monday&ndash;Saturday, 10:00 AM &ndash; 7:00 PMPay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Business Development Associate - Accountaxuae (Lahore Office)

Medtronic

<div>Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first &mdash; developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
<h1 class="jobSectionHeader">A Day in the Life
</h1>At Medtronic, we are committed to improving healthcare and patient outcomes worldwide. As an Associate Credit Services Representative, you will play an important role in supporting collection and recovery activities across customer accounts. You will work closely with internal stakeholders and external collection agencies to help reduce overdue balances, improve cash recovery, and maintain healthy customer accounts.
 
 
This position offers an excellent opportunity for an early-career professional to gain experience in credit and collections within a global healthcare technology company. You will be part of an international team and contribute directly to business performance through effective collection coordination and account management. For this hybrid role, you will be expected to be based in Lahore.
Responsibilities may include the following and other duties may be assigned:
<ul><li>Support collection activities for assigned customer accounts
</li><li>Coordinate and monitor external collection agencies to ensure timely collection actions
</li><li>Follow up with collection partners on recovery progress, disputes, and action plans
</li><li>Review overdue accounts and support escalation of high-risk customers
</li><li>Maintain accurate records of collection activities, agency updates, and customer communications
</li><li>Collaborate with internal stakeholders to resolve outstanding balances and collection issues
</li><li>Prepare collection performance reports, aging analysis, and recovery updates
</li><li>Ensure compliance with company policies, documentation requirements, and audit standards.
</li></ul>Required Knowledge and Experience:
<ul><li>Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or a related discipline
</li><li>Up to 5 years of experience in collections, accounts receivable, customer service, or finance operations, with interpersonal skills and significant diplomacy, ideally gained in debt collection or customer service within an international organization
</li><li>Fluent in English, both written and verbal
</li><li>Proficiency in Microsoft Excel, SAP, and Microsoft Office applications, including the ability to analyze data and work with dashboards and performance reports
</li><li>Strong analytical, organizational, and problem-solving skills
</li><li>Strong communication and stakeholder management skills
</li>Previous experience working with collection agencies, SAP, or other ERP (Enterprise Resource Planning) systems would be an advantage. Knowledge of collection processes and recovery management is also desirable. 
<li>
</li></ul>Physical Job Requirements
 
 
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
&zwnj;
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind: 
 
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 
 
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 
 
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 
 
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com .
&zwnj; 
<h1 class="jobSectionHeader">Benefits &amp; Compensation
</h1>Medtronic offers a competitive Salary and flexible Benefits Package
 
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. 
 
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).</div>

Associate Credit Services Representative

SMA Engineering and Services

Job SummaryWe are seeking a motivated and results-driven Business Development Associate to join our growing team. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, generating leads, and contributing to the company's growth objectives. The candidate should possess excellent communication, negotiation, and analytical skills, along with a strong understanding of branding, advertising, digital marketing, and e-commerce.Key Responsibilities<ul><li>Identify and pursue new business opportunities to achieve sales and revenue targets.</li><li>Develop and maintain strong relationships with clients, stakeholders, and business partners.</li><li>Conduct cold calling, lead generation, and client outreach activities.</li><li>Manage and respond to company emails, inquiries, and business correspondence in a professional and timely manner.</li><li>Analyze customer feedback and market trends to improve business performance.</li><li>Prepare and present business proposals, quotations, and sales presentations.</li><li>Conduct market research to identify potential clients and emerging business opportunities.</li><li>Collaborate with management to develop and implement business growth strategies.</li><li>Negotiate contracts and business deals with prospective clients.</li><li>Provide insights into product development, market positioning, and competitive analysis.</li><li>Monitor industry trends and competitor activities.</li><li>Maintain accurate records of leads, client communications, and business development activities.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Marketing, Finance, E-Commerce, or a related field.</li><li>Minimum 2&ndash;4 years of experience in Business Development, Sales, Marketing, or a similar role.</li><li>Sound knowledge of Branding, Advertising, Digital Marketing, and E-Commerce.</li><li>Strong proficiency in Microsoft Office applications and email communication.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Strong negotiation and relationship-building abilities.</li><li>Analytical mindset with strong problem-solving skills.</li><li>Ability to work independently and in a fast-paced environment.</li><li>Willingness to travel when required.</li></ul>Benefits<ul><li>Competitive salary package (PKR 60,000 &ndash; 80,000 per month).</li><li>Professional growth and career development opportunities.</li><li>Dynamic and collaborative work environment.</li><li>Performance-based incentives and rewards.</li></ul>How to ApplyInterested candidates are encouraged to submit their updated resumes&quot;Application for Business Development Associate&quot;.Only shortlisted candidates will be contacted for further assessment.Job Type: Full-Time Work Location: Lahore (On-Site)Pay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Business Development Associate

Digilatics

Experience Required1&ndash;3 years of experience working with automations, integrations, workflows, or AI-powered systems.Role OverviewWe are looking for an Automation Architect &amp; AI Systems Associate to support the development, implementation, and maintenance of automation systems, AI workflows, and operational infrastructure across the agency.This is an execution-focused role designed for someone who enjoys solving problems, learning new technologies, and building efficient systems. The ideal candidate will work closely with senior automation and operations leaders to implement automations, maintain integrations, test workflows, and help improve business processes through technology.Strong English communication, attention to detail, and a willingness to learn are essential.Key ResponsibilitiesAI Workflows &amp; Automations<ul><li>Assist in building, testing, and maintaining AI-powered workflows and automation systems</li><li>Support implementation of AI agents for reporting, lead management, SOP execution, customer support assistance, and operational tasks</li><li>Monitor workflow performance and identify opportunities for optimization</li><li>Must be able to independently troubleshoot workflow failures, identify root causes, and propose solutions rather than only escalating issues.</li><li>Assist with prompt management, workflow updates, and AI system improvements</li></ul>Systems &amp; Integrations<ul><li>Build and maintain automations using tools such as Zapier, Make, n8n, Pipedream, or similar platforms</li><li>Assist with API integrations using REST APIs, Webhooks, JSON, and OAuth</li><li>Connect and synchronize data between CRM systems, ClickUp, Google Workspace, HubSpot, and other business tools</li><li>Support testing and deployment of new automation workflows</li><li>Maintain documentation of automation systems and integration processes</li></ul>ClickUp Operations &amp; Workflow Support<ul><li>Assist in building and maintaining ClickUp workspaces, templates, custom fields, dashboards, and automations</li><li>Support operational workflows including onboarding, reporting, task routing, and project management systems</li><li>Help improve workflow efficiency through automation and process optimization</li><li>Maintain and update existing ClickUp structures as business needs evolve</li></ul>Process Improvement<ul><li>Assist in identifying repetitive tasks and opportunities for automation</li><li>Support operational audits and workflow reviews</li><li>Recommend practical improvements that reduce manual work and increase efficiency</li><li>Collaborate with department leads to implement automation solutions</li></ul>Quality Assurance &amp; Maintenance<ul><li>Test automation workflows before deployment</li><li>Monitor system performance and investigate issues</li><li>Maintain process documentation and SOPs</li><li>Ensure automation reliability and data accuracy</li><li>Support ongoing maintenance and optimization of existing systems</li><li>Maintain clear, structured, and up-to-date documentation for every workflow, automation, and system change.</li></ul>Required Skills &amp; QualificationsTechnical Skills<ul><li>1&ndash;3 years of experience with automation tools, workflows, or system integrations</li><li>Basic to intermediate understanding of APIs, Webhooks, JSON, and automation platforms</li><li>Experience with Zapier, Make, n8n, Pipedream, or similar tools</li><li>Hands-on experience with ClickUp is highly preferred. Candidates should be comfortable working with tasks, automations, custom fields, dashboards, and workflow structures.</li><li>Practical experience using AI tools such as ChatGPT, Claude, Gemini, or AI workflow platforms for business process automation.</li><li>Basic scripting or programming knowledge (Python preferred but not mandatory)</li></ul>Communication &amp; Collaboration<ul><li>Strong written and verbal English communication skills</li><li>Ability to follow technical documentation and implementation plans</li><li>Comfortable working with both technical and non-technical team members</li><li>Strong attention to detail and problem-solving mindset</li><li>Organized, dependable, and eager to learn</li></ul>Professional Attributes<ul><li>Curious about AI, automation, and emerging technologies</li><li>Takes ownership of outcomes, not just tasks. Follows work through to completion and validation rather than stopping at implementation.</li><li>Able to work independently while seeking guidance when needed</li><li>Comfortable working in a fast-paced agency environment</li><li>Strong time management and prioritization skills</li></ul>Work Requirements<ul><li>Available to work US EST hours</li><li>Reliable, punctual, and detail-oriented</li><li>Comfortable working from a Pakistan office or hybrid setup</li><li>Stable internet connection and professional work environment</li></ul>Preferred Qualifications (Bonus)<ul><li>Experience with Make, n8n, Zapier, or ClickUp automations</li><li>Exposure to AI tools, prompt engineering, or LLM workflows</li><li>Basic Python scripting experience</li><li>Familiarity with CRM platforms such as HubSpot or GoHighLevel</li><li>Understanding of marketing agency workflows and reporting processes</li><li>Experience creating process documentation or SOPs</li><li>Previous experience working in a digital marketing agency, SaaS environment, or fast-paced service business will be a strong advantage.</li></ul>Who Will Succeed in This RoleSomeone who:<ul><li>Enjoys building and improving systems</li><li>Is excited about AI and automation technologies</li><li>Learns quickly and adapts to new tools</li><li>Pays attention to details and follows processes carefully</li><li>Takes initiative and proactively solves problems</li><li>Wants to grow into a senior automation and AI systems role over time</li></ul>Benefits &amp; Growth<ul><li>Clear career progression path driven by performance</li><li>Competitive salary aligned with responsibility</li><li>Special recognition bonus (earned through delivery excellence)</li><li>Health insurance</li><li>Fitness &amp; leisure facilities</li></ul>Working Hours5:00 PM &ndash; 2:00 AM Pakistan Time (Aligned with 08:00 AM &ndash; 05:00 PM EST)Time is subject to change to accommodate things like daylight savings and Ramadan.Pay: Rs250,000.00 - Rs300,000.00 per monthApplication Question(s):<ul><li>Do you have past experience working in a Digital Marketing Agency? (Yes/No)</li><li>Have you previously worked with American clients in a professional capacity? (Yes/No)</li><li>What is your current monthly salary in PKR? (Short Answer)</li><li>What is your expected monthly salary in PKR? (Short Answer)</li><li>Are you comfortable working Onsite role in the US Eastern Time Zone shift (6:00 PM &ndash; 3:00 AM PKT)? (Yes/No)</li><li>What is your notice period?</li><li>Are you currently based in Lahore? As this is an Onsite role(Yes/No)</li></ul>Work Location: In person

Automation & Systems Associate

Expert System Solution

Job Overview: We are looking for a motivated and results-driven Business Development Associate with at least 6 Months of experience to join our team. The ideal candidate should have strong communication skills and the ability to generate leads, build client relationships, and support business growth.Key Responsibilities:<ul><li>Identify and generate new business opportunities</li><li>Reach out to potential clients via calls, emails, and LinkedIn</li><li>Build and maintain relationships with clients</li><li>Assist in client meetings and presentations</li><li>Support business development strategies and initiatives</li><li>Achieve assigned targets and KPIs</li></ul>Requirements:<ul><li>6 Months to 1 year of experience in Business Development or Sales</li><li>Strong communication and interpersonal skills</li><li>Experience dealing with international clients (preferred)</li><li>Ability to work On-Site</li><li>Self-motivated and target-driven</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Career growth opportunities</li><li>Professional work environment</li></ul>Job Type: Full-timeWork Location: In person

Explore 111+ Customer service associate in Lahore this July. Find roles across top companies and apply now to boost your career.

111 customer service associate jobs In Lahore

Customer Service Representative (CSR) – Arabic

TikTok Shop Support

Business Development Associate - Accountaxuae (Lahore Office)

Associate Credit Services Representative

Business Development Associate

Automation & Systems Associate

Business Development Associate