associate project manager

business development associate Jobs in Lahore

business development associate

customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

customer sales representative Jobs in Lahore

customer sales representative

customer service associate

chemical pvt. limited

Customer Service (Sales Associate) Location: Lahore, PakistanAddress:Saffan wala Chowk Opposite Mian saeed Law Near Abid MarketThe incumbent should be welcoming and assisting customers, promoting products and services, handling inquiries, processing transactions, and maintaining a clean and organized front desk area.Requirements<ul><li>1 to 3 years of relevant Experience</li><li>Graduate or Diploma</li><li>Customer service skills, Sales skills and Communication skills.</li><li>Deal with walk in customer.</li><li>Knowledge of Lithium &amp; Inverter products.</li><li>Explain system sizes and pricing.</li></ul>Interested candidates may apply at farasatmateen@gmail.com with email subject via whatsapp 0333-3537485.Job Type: Full-timeWork Location: In person

Customer Service (Sales Associate)

YAP Pakistan

Customer Support AssociateLocation: Johar Town, Lahore Job Type: Full-time Shift: Rotational (Morning, Evening, Night)Job SummaryYAP Pakistan is seeking a proactive and customer-focused Customer Support Associate to join our dynamic team. The ideal candidate will possess excellent communication skills, strong proficiency in Microsoft Word and Excel, and the flexibility to work in rotational shifts. This role is pivotal in ensuring customer satisfaction and maintaining YAP&rsquo;s reputation for excellence in service.Key Responsibilities<ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat</li><li>Resolve customer issues efficiently while maintaining a high level of empathy and accuracy</li><li>Document customer interactions and feedback using MS Word and Excel</li><li>Collaborate with internal teams to escalate and resolve complex issues</li><li>Maintain up-to-date knowledge of YAP&rsquo;s products, services, and policies</li><li>Meet performance targets including response time, resolution rate, and customer satisfaction scores</li><li>Work in rotational shifts to ensure 24/7 support coverage</li></ul>Requirements<ul><li>0-6 months experience in Customer Support- Fresh Graduates are encouraged to apply</li><li>Bachelor&rsquo;s degree or equivalent qualification</li><li>Excellent verbal and written communication skills in English and Urdu</li><li>Proficiency in Microsoft Word and Excel for documentation and reporting</li><li>Ability to multitask and work under pressure</li><li>Strong problem-solving skills and attention to detail</li><li>Willingness to work in rotational shifts, including weekends and holidays</li></ul>Preferred Skills<ul><li>Prior experience in customer support or call center environment</li><li>Familiarity with CRM systems and ticketing tools</li><li>Positive attitude and a passion for helping others</li></ul>How to ApplyInterested candidates can send their updated CV to career@yappakistan.com with the subject line: Customer Support Associate &ndash; YAP PakistanJob Type: Full-timePay: From Rs50,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working in Shifts?</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Support Associate

Systems Limited

<div>
 
 
 ROLE SUMMARY
 
 
 
 Systems Limited is looking for Customer Order Management Associate
 
 .
 
 This position aims to deliver all order to cash related processes for assigned customers and will support the logistics and customer operations team to ensure seamless end to end order to cash fulfilment. This role will be responsible for supporting a wide range of End Market customers working directly with the Trade teams and coordinating cross-functionally within the organization to deliver a first-class customer experience to all customers.
 
 
 
 
 
 
 ACCOUNTABILITIES
 
 
 <ul>
 <li>
 Manage the complete customer order lifecycle by validating order data, coordinating inventory and credit checks, resolving errors, and ensuring timely order creation and confirmation in the ERP system.
 </li>
 <li>
 Verify customer purchase orders (e.g., contact details, pricing, terms) &amp; monitor order management process from order entry in SAP system to delivery OTIF.
 </li>
 <li>
 Ensure order vs FC check and related stock prioritization to ensure all customer requirements are met.
 </li>
 <li>
 Manage the end-to-end returns process by validating requests, securing approvals, processing return orders and credit notes, coordinating goods receipt, and ensuring accurate system updates.
 </li>
 <li>
 Maintain proactive, professional communication (written, verbal) with direct and indirect customers to support strong relationships and reinforce company&rsquo;s corporate image
 </li>
 <li>
 Investigate and resolve customer claims (credit/debit discrepancies), ensuring timely and accurate clarification for internal/external teams and clients
 </li>
 <li>
 Ensure all business processes are executed with full SOx and Control Navigator compliance, in line with company controllership policies and direction
 </li>
 </ul>
 
 
 
 
 
 
 
 
 EXPERIENCE, SKILLS, KNOWLEDGE
 
 
 
 
 
 
 
 Experience Required
 
 
 <ul>
 <li>
 2-3 years&rsquo; experience preferably in multinational FMCG companies
 </li>
 <li>
 Previous experiences in Customer service (Inbound, Outbound) and order management
 </li>
 <li>
 Hands-on experience using SAP and PowerBI is advantageous
 </li>
 <li>
 Proficient in excel, example: VLOOKUP, sum if, pivot tables
 </li>
 <li>
 Organized and detailed oriented mindset exhibited in experience
 </li>
 <li>
 Strong written and verbal communication skills. (English is must)
 </li>
 <li>
 Ability to operate independently whilst being results-oriented.
 </li>
 <li>
 Able to manage pressure well and able to build credibility within the domain
 </li>
 <li>
 Good commercial awareness and understanding of consumer and customer behavior alongside business strategy and models
 </li>
 <li>
 Experience in finding new ways to improve the efficiency of output and propose new ideas
 </li>
 </ul>
 
 
 
 
 
 Technical / Functional / Leadership Skills Required
 
 
 <ul>
 <li>
 Account management (commercial acumen, marketing financials, negotiation &amp; influencing)
 </li>
 <li>
 Taking ownership of all interactions along with high level of data integrity and attention to detail
 </li>
 <li>
 Ability to work in fast pace, and able to multitask handling different scenarios daily
 </li>
 <li>
 Prompt, effective and accurate resolution of customer issues while developing and maintaining strong customer relationships
 </li>
 <li>
 Experience in data management and analysis along with customer servicing
 </li>
 <li>
 Reporting knowledge, especially in generating and providing insights
 </li>
 </ul>
 
 
 
 
 
 Education / Qualifications / Certifications Required
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 </li>
 </ul>
 
 
</div>

Customer Order Management Associate

Web Applications & Data Integration Company

Job Title: Customer Service Representative Location: College Road, Lahore Employment Type: Full-Time Shift Timing: 9:00 PM &ndash; 6:00 AM PKT (Night Shift)Position OverviewWe are seeking a motivated and customer-oriented Customer Service Representative to join our team. The selected candidate will serve as the main point of contact for customers, delivering exceptional service, resolving concerns efficiently, and ensuring a positive overall experience.Key Responsibilities<ul><li>Address customer inquiries promptly through phone, email, chat, or in-person interactions</li><li>Analyze customer issues, identify root causes, and provide effective solutions with proper follow-up</li><li>Maintain accurate and up-to-date information in the CRM system</li><li>Process orders, applications, forms, and service requests with precision</li><li>Adhere to company policies, communication standards, and service procedures</li><li>Escalate complex or unresolved matters to the appropriate departments</li><li>Suggest improvements to enhance customer service processes</li><li>Manage returns and exchanges in line with company guidelines</li><li>Uphold a professional, courteous, and empathetic approach in all interactions</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in a relevant discipline</li><li>Previous experience in customer service or client support is preferred</li><li>Excellent verbal and written communication skills with strong phone etiquette</li><li>Familiarity with CRM software is an advantage</li><li>Ability to multitask, prioritize tasks, and manage time efficiently</li><li>Strong analytical and problem-solving skills with attention to detail</li></ul>Job Type: Full-TimeJob Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>This role requires a 9:00 PM &ndash; 6:00 AM night shift. Are you willing to work these hours?</li></ul>Work Location: In person

Customer Service Representative

Abacus Outsourcing

Job Description:We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Specialist. The ideal candidate will be responsible for handling customer queries, providing timely solutions, and ensuring a seamless service experience across various channels (calls, emails, chat, etc.).Key Responsibilities:<ul><li>Respond promptly to customer inquiries.</li><li>Resolve customer issues efficiently and professionally.</li><li>Maintain detailed records of customer interactions.</li><li>Collaborate with internal teams to ensure customer satisfaction.</li></ul>Requirements:<ul><li>Excellent communication skills (verbal and written).</li><li>Ability to work in rotational shifts.</li><li>Strong problem-solving attitude and a customer-first approach.</li><li>Prior experience in customer support is a plus, but freshers are also welcome.</li></ul>What We Offer:<ul><li>A handsome salary package</li><li>Performance-based incentives</li><li>Attendance Bonus</li><li>Career growth opportunities</li><li>Supportive and dynamic work environment</li></ul>Job Type: Full-timeJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Support Representative- UAE

Walkeaze

<ul><li>Greet customers and assist them in selecting the right shoes based on size, comfort, design, and usage.</li><li>Achieve individual and store monthly sales targets.</li><li>Maintain knowledge of all footwear categories (casual, formal, sports, sandals, kids, etc.).Understand sizing standards, fitting techniques, and key features of each shoe type.</li><li>Ensure shoe displays are neat, attractive, and follow visual merchandising guidelines.</li><li>Support the team during rush hours with fitting, packaging, and customer handling.</li><li>Follow store SOPs, dress code, and customer service standards.</li></ul>Requirements:Intermediate to Bachelor'sImmediate joiners will be preferred.Work Location: In person

Retail Sales Advisor

Suave Solutions

. Full-Time Customer Service Associates (2 - 5 Positions) Requirements: Minimum Graduate degree with at least 1 year of relevant experience.Key Responsibilities:<ul><li>Manage inquiries via phone, email, and live chat.</li><li>Resolve complex customer complaints and provide end-to-end case management.</li><li>Liaise with internal departments to ensure timely resolution of technical issues.</li><li>Generate weekly performance reports and maintain CRM database accuracy.</li><li>Entering service requests in the backend system.</li></ul>- Must possess fluent Urdu and English skills with a neutral/professional accent for high-level client interaction2. Part-Time Customer Service Support (4 - 6 Positions) Target: Students/Freshers looking for flexible shifts. Schedule: 4 hours per day.Key Responsibilities:<ul><li>Handle basic customer queries and provide standard services information.</li><li>Assist the full-time team with data entry and outbound follow-up calls.</li><li>Ensure a quick first-response time during peak hours.</li><li>Entering service requests in the</li><li>backend system.</li></ul>- Must possess fluent Urdu and English skills with a neutral/professional accent for high-level client interactionInterested candidates can share their resumes at zafeer@suavesolutions.netJob Types: Full-time, Part-time, FresherPay: Rs30,000.00 - Rs80,000.00 per monthExpected hours: 25 &ndash; 45 per weekWork Location: In person

Customer Support Associate Onsite

Explore 731+ Customer service associate in Lahore this March. Find roles across top companies and apply now to boost your career.