call center agents

customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

customer support executive Jobs in Lahore

customer support executive

accounts executive

customer service associate

Jenpharm life sciences 

WE'RE HIRING: CUSTOMER SUPPORT REPRESENTATIVE ( REMOTE)Are you a confident communicator with a professional tone and a passion for helping people?Join our dynamic Customer Service Call Center Team &ndash; remotely!<ul><li>Position: Customer Support Representative</li><li>Work Setup: Remote</li><li>For candidates based in Lahore only</li></ul>Shifts Available:<ul><li>Morning Shift: 10:00 AM &ndash; 6:00 PM</li><li>Evening Shift: 6:00 PM &ndash; 2:00 AM</li></ul>Experience Required:<ul><li>Fresher to 1 year in Customer Support / Call Handling</li></ul>What We&rsquo;re Looking For:<ul><li>Ability to handle customer queries and resolve complaints efficiently</li><li>Confident, polite, and professional attitude</li><li>Strong communication and problem-solving skills</li><li>Capability to manage customer interactions with patience and professionalism</li></ul>Location Requirement: Lahore (Remote work)If you believe you have the ability to handle customers effectively through calls and chats, we encourage you to apply and become part of a growing team where you can build and advance your career.Job Type: Full-timePay: From Rs30,000.00 per monthApplication Question(s):<ul><li>Can you come to office from time to time for meetings and trainings?</li><li>Are you based in Lahore?</li></ul>Work Location: In person

Customer service Representative

Dubizzle Labs

<div>
 
 Zameen.com is looking to hire a
 
 &lsquo;Email &amp; Chat Support&rsquo;
 
 for its Bayut and Dubizlee Operations.
 
 
 
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Responsible for provisioning the packages upon receiving invoices for new &amp; existing accounts.
 </li>
 <li>
 Responsible for client account up gradation upon receiving invoices from different channels.
 </li>
 <li>
 Responsible for client account degradation upon expiration of client account.
 </li>
 <li>
 Responsible for handling other degradation requests from different channels (Ops, Customer Service, Listing Team).
 </li>
 <li>
 Responsible to setup XML feed Integration.
 </li>
 <li>
 Clients grievance handling by escalating all issues related to Bayut.com, reported by clients, A/C manager to manager operations.
 </li>
 <li>
 Live chat support to all related web users.
 </li>
 <li>
 Providing after sales &amp; support to all account managers.
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 
 <ul>
 <li>
 Experience: 06 months - 1 Year (Email/Chat Support)
 </li>
 <li>
 Education: Must be a graduate
 </li>
 <li>
 Location: Gulberg, Lahore
 </li>
 <li>
 Shifts: Hybrid
 </li>
 <li>
 Gender: Both
 </li>
 <li>
 Position Level: Entry Level
 </li>
 <li>
 Should have very good command over spoken and special written English.
 </li>
 <li>
 Can communicate with Internal/external staff for their day-to-day queries &amp; their quick fix.
 </li>
 <li>
 Preferably a graduate with a minimum 0.5 year experience.
 </li>
 <li>
 Experience in Customer services role, preferably from a support/call center-
 </li>
 <li>
 Strong communication and follow-up skills.
 </li>
 <li>
 Have a working knowledge of computer software like MS Word and Excel.
 </li>
 </ul>
 
 
</div>

Email & Chat Support

ThingTrax

<div>Thingtrax is building an Agentic Manufacturing Operations platform to transform how factories operate. By deploying AI-powered agents, including advanced computer vision systems, directly on production lines, we help manufacturing operations observe, reason, and act in real time. Our mission focuses on collaborating closely with manufacturers, particularly in the food and beverage sectors, to enhance efficiency, reduce waste, and enable a shift from manual processes to autonomous, optimized operations.
Duties and Responsibilities:
1. Customer Interaction:<ul><li>
Provide quick and effective solutions to technical inquiries from customers through all communication channels (email, phone, chat, and ticketing system).</li><li>
Build strong relationships with customers by delivering professional and helpful technical support.</li></ul>
2. Technical Troubleshooting:<ul><li>
Conduct in-depth diagnostics and troubleshooting for hardware and software issues.</li><li>
Deliver effective resolutions to technical challenges while minimizing customer disruption.</li></ul>
3. Product Expertise:<ul><li>
Gain a thorough understanding of the company's product offerings to provide informed advice to customers.</li><li>
Keep abreast of new product features and functionalities to accurately address customer inquiries.</li></ul>
4. Documentation and Knowledge Base:<ul><li>
Thoroughly document all troubleshooting procedures and solutions for future reference.</li><li>
Regularly contribute to the knowledge base, ensuring customer-facing resources are updated and clearly articulated.</li></ul>
5. Issue Escalation:<ul><li>
Proactively escalate significant or unresolved issues to the relevant internal teams, ensuring follow-up until resolution is achieved.</li></ul>
6. Customer Training and Support:<ul><li>
Lead training efforts and develop user-friendly resources to assist customers in maximizing their use of the product.</li><li>
Provide proactive support during setup and integration to facilitate smooth adoption.</li></ul>
7. Quality Assurance:<ul><li>
Engage in testing new releases to identify potential issues and offer constructive feedback to the development team.</li></ul>
8. Team Collaboration:<ul><li>
Collaborate closely with sales, product management, and engineering teams to ensure alignment on customer requirements and feedback.</li><li>
Share troubleshooting techniques and insights with colleagues to encourage ongoing enhancement in customer support.</li></ul>
9. Customer Feedback and Improvement:<ul><li>
Gather and analyze customer feedback to advocate for essential product or process enhancements.</li><li>
Spot trends in support issues to generate proactive solutions and decrease recurring inquiries.</li></ul>
10. Governance and KPI Management:<ul><li>
Act as the point of governance to ensure tracking and maintenance of all operational health metrics, including uptime, ticket resolution time, and SLA compliance.</li><li>
Ensure ongoing monitoring and reporting of key performance indicators (KPIs) to fulfill both customer and internal standards.</li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree in Computer Science, Software Engineering, IT, or a related field (mandatory)
</li><li>1&ndash;2 years of experience in a technical support, customer support, or similar role (fresh graduates are encouraged to apply)
</li><li>Basic understanding of software systems, troubleshooting, and technical problem-solving
</li><li>Familiarity with Python or general programming concepts will be a plus
</li><li>Strong communication skills (verbal and written) with the ability to explain technical concepts clearly
</li><li>Ability to handle customer queries professionally across multiple channels (email, chat, calls)
</li><li>Strong analytical and problem-solving mindset
</li><li>Willingness to learn quickly and adapt to new technologies and products
</li><li>Ability to work collaboratively with cross-functional teams
</li><li>Basic understanding of ticketing systems, SLAs, or customer support processes is a plus
</li><li>High level of ownership, responsibility, and attention to detail
</li><li>Looking for individuals who are eager to learn, grow, and commit long-term</li></ul> 

Benefits 
<ul><li>
Health Insurance (Coverage for Spouse and Children if Married; Coverage for both Parents if Single)</li><li>
Company-Sponsored Trips</li><li>
Quarterly Dinner Events</li><li>
Paid Time Off for Holidays</li><li>
Learning and Development Support - Course/exam fees covered after approval.</li><li>
Gym Membership Allowance</li></ul></div>

Customer Support Associate

TRAVELLANT PULSE TRAVEL & TOURISM LLC

<ul><li>Customer Support: Managing inbound and outbound calls in a timely manner.</li><li>Issue Resolution: Troubleshooting technical issues, processing orders, and handling complaints.</li><li>Communication: Identifying customer needs, clarifying information, and providing solutions.</li><li>Data Management: Recording details of actions taken and updating account information in CRM systems.</li><li>Sales Support: Upselling products or services and informing customers of new features.</li><li>Escalation: Directing complex or urgent queries to senior management.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Call Center Agents

Zameen.com

<div>
 
 
 About Us:
 
 
 
 At Zameen.com, we believe in the power of great customer experiences. We create memorable moments that turn customers into lifelong fans. If you're passionate about people, love the thrill of a sale, and thrive in a fast-paced environment, then
 
 you're the one we're looking for!
 
 
 
 
 
 
 
 Role Overview:
 
 
 
 As a
 
 Sales Guru
 
 , you&rsquo;re not just a Sales Associate &mdash; you&rsquo;re a customer&rsquo;s guide, advisor, and go-to expert. You&rsquo;ll help customers discover what they didn&rsquo;t even know they were looking for, all while delivering exceptional service. You&rsquo;ll be the heartbeat of our project, making every visit unforgettable and driving the energy that powers our success.
 
 
 
 
 
 
 Your Mission:
 
 
 <ul>
 <li>
 
 Engage and Inspire:
 
 Greet customers with enthusiasm and energy, making them feel welcomed the moment they step in. Build genuine connections.
 </li>
 <li>
 
 Be a Product Expert:
 
 Know our products inside and out, and share your knowledge in a way that sparks excitement and curiosity in our customers.
 </li>
 <li>
 
 Drive Sales with Passion:
 
 Meet and exceed your individual sales targets while maintaining a strong focus on customer satisfaction and loyalty.
 </li>
 <li>
 
 Create Wow Moments:
 
 Deliver personalized service that delights our customers, ensuring they leave with exactly what they need.
 </li>
 <li>
 
 Problem-Solver Extraordinaire:
 
 Handle customer concerns with creativity and care, ensuring every challenge becomes an opportunity to shine.
 </li>
 </ul>
 
 
 
 
 
 What You Bring:
 
 
 <ul>
 <li>
 A genuine passion for people and an enthusiasm for making their day better.
 </li>
 <li>
 A knack for turning every interaction into a positive experience.
 </li>
 <li>
 Previous experience is a bonus, but not mandatory &mdash; we&rsquo;ll teach you everything you need to know.
 </li>
 <li>
 An infectious personality that draws people in and makes them feel at ease.
 </li>
 </ul>
 
 
 
 
 
 Why Join Our Team?
 
 
 <ul>
 <li>
 
 Be a Part of Something Bigger:
 
 We're a place where your skills make a real impact on the customer experience.
 </li>
 <li>
 
 Growth Opportunities:
 
 Whether you want to grow into a leadership role or expand your knowledge in retail, we&rsquo;ll help you get there.
 </li>
 <li>
 
 Cool Perks:
 
 Employee discounts, performance-based bonuses, and a fun, supportive team environment.
 </li>
 </ul>
 
 
 
 
 
 Ready to Join?
 
 
 
 If you&rsquo;re someone who loves connecting with others, thrives in an upbeat environment, and believes in creating unforgettable moments,
 
 we want to meet you!
 
 Apply today and become a key part of our success story.
 
</div>

Customer Relationship Executive

Profine Furniture Industries PVT

Profine Furniture Industries is looking for Sales Support AssociateAssist the sales team with daily administrative tasks and documentation. Process customer orders, invoices, and sales transactions. Maintain and update customer databases and CRM systems. Prepare sales reports, presentations, and proposals. Communicate with customers to provide product information, pricing, and order status. Coordinate with departments such as logistics, marketing, and finance. Handle customer inquiries, complaints, and follow-ups. Track sales performance and help ensure sales targets and deadlines are met.Support the sales team in organizing meetings, events, or product demonstrationsSocial Media Handling Respond to customer queries in a timely and accurate way, via phone, email or chat and social media Add Posting manage. Monitor customer complaints on social media and reach out to assist. Gather customer feedback and share with Business development teamsLocation: Main Bulevard Gulberg II LahoreExperience: Fresher to 02 YearQualification: BBA or MBA in MarketingGender: Female OnlyPackage: 45K to 50KFurniture Experience females are encouraged to applySend CV 03135722024Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Sales Support Associate

Taraki

<div>
 Our client
 
 Clustox
 
 is looking for
 
 Associate Sales Development Representative
 
 in
 
 Lahore.
 
 
 
 
 About Clustox
 
 
 
 Clustox is a forward-thinking technology company dedicated to delivering innovative solutions that empower businesses to thrive in the digital age. We specialize in providing cutting-edge software development, cloud solutions, and IT consulting services to clients across various industries. At Clustox, we foster a collaborative and dynamic work environment where creativity and technical expertise come together to drive success.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 To identify the Ideal Customer Profiles (ICP)
 </li>
 <li>
 Secure new business through prospecting lead generation (Linkedin), converting Marketing Qualified Lead (MQL) to Sales Qualified Lead (SQL), and closing sales as per business goals
 </li>
 <li>
 Conduct effective business development and sales meetings (audio/video) professionally and persuasively.
 </li>
 <li>
 Drive Clustox Sales Cycle (that includes discovery, assessment, proposal presentation, and negotiations)
 </li>
 <li>
 Recording status, managing information, and reporting performance in the CRM tool such as HUB Spot
 </li>
 <li>
 Document case studies for showcasing to prospective clients
 </li>
 <li>
 Conduct research to identify new markets and customers' needs (ICP)
 
 
 
 </li>
 </ul>
 
 Required Experience and Qualification:
 
 
 
 <ul>
 <li>
 Bachelors degree in business/marketing/CS or relevant from a reputable university.
 </li>
 <li>
 Strong communication skills (verbal and written, English).
 </li>
 <li>
 Good research aptitude to understand client needs and industry trends.
 </li>
 <li>
 Confident in delivering presentations and engaging with prospects
 </li>
 <li>
 Internship or hands-on experience in IT Services Sales (3-6 months) preferred.
 </li>
 <li>
 Experience with LinkedIn, Sales Navigator, and other lead-generation tools (CRM) is a plus
 </li>
 <li>
 Candidates with an O/A Level academic background will be given preference
 </li>
 <li>
 EST overlap required
 
 </li>
 </ul>
</div>

Associate Sales Development Representative (SDR) - Clustox

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