customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

customer support executive Jobs in Lahore

customer support executive

customer service associate

Carlcare Services Pvt Ltd

Join a rapidly growing leader in Mobile, Accessories, and Solar! Now expanding its horizons to Air Conditioner. We are seeking a high-potential, results-driven Customer Service Associate/ Dispatcher for our Air Conditioner division based in Lahore.The nerve center of our operations , coordinate field teams, delight customers, and keep service running like clockwork.Location Lahore, Pakistan (Office-based)Type Full-timeExperience 2+ Years in Customer Service or Field DispatchingEducation College degree in Business, Marketing, Customer Service, or equivalentLanguage Fluent English + Proficient Urdu (required)Salary: Market CompetitiveWHY THIS ROLE MATTERSEvery service call starts and ends with you. You are the first voice customers hear and the central coordinator who makes sure the right technician reaches the right customer at the right time , efficiently, every single day.WHAT YOU'LL DO<ul><li>Receive, process, and assign service orders for AC maintenance, cleaning, and installation.</li><li>Schedule field technicians based on service type, urgency, and geographic location.</li><li>Monitor real-time order progress and resolve any service exceptions or delays quickly.</li><li>Manage technician scheduling to ensure consistent service capacity across all shifts.</li><li>Coordinate tools, equipment, and spare parts allocation for field teams.</li><li>Handle customer queries with empathy and professionalism , first-call resolution is the goal.</li><li>Build and maintain service quality dashboards , track satisfaction scores, response times, and complaint rates.</li><li>Prepare regular performance reports and share improvement recommendations with management.</li><li>Create and improve emergency response protocols for urgent or out-of-hours calls.</li></ul>WHAT WE'RE LOOKING FOR<ul><li>2+ years in customer service, call center, or field operations dispatching.</li><li>Experience in home appliance or AC service is a strong advantage.</li><li>Familiar with CRM platforms and dispatching/scheduling tools.</li><li>Excellent communication and conflict-resolution skills in both English and Urdu.</li><li>Good knowledge of Pakistani cities and geography for efficient routing.</li><li>Able to stay calm and make smart decisions under pressure.</li><li>Comfortable analyzing data and translating it into actionable service improvements.</li></ul>Work Location: In person

Customer Service Associate/ Dispatcher

Top Line Resource Group (TLRG)

Location: DHA Phase 8, Lahore (On-site) Shift: Night Shift (US Hours) 05PM - 02AM PSTWe are seeking a proactive and well-spoken Customer Support Executive to manage front-line communication with international clients. The ideal candidate must have excellent English communication skills, experience in handling international clients, and the ability to coordinate effectively across departments.Key Responsibilities:<ul><li>Handle inbound calls, emails, and inquiries from US clients with professionalism and courtesy.</li><li>Provide front-desk/reception support tailored to US operations.</li><li>Perform case intake: register new cases accurately (case type, client details, SKU, estimated value, payments).</li><li>Maintain and update client records in CRM systems; verify/correct data for accuracy and confidentiality.</li><li>Assign cases to production team members, track progress, and ensure seamless workflow between intake and execution.</li><li>Schedule appointments, manage follow-ups, and coordinate with internal departments for timely service.</li><li>Monitor case values/payments, flag discrepancies, and assist with basic revenue/case tracking reports.</li><li>Generate daily/weekly summaries of active/completed cases and maintain audit-ready spreadsheets/logs.</li><li>Act as the primary internal point of contact for case queries and follow-ups</li></ul>What we're looking for:<ul><li>Strong proficiency in Microsoft Excel / Google Sheets (essential).</li><li>Exceptional attention to detail and data accuracy.</li><li>Excellent organizational &amp; multitasking skills in a fast-paced environment.</li><li>Solid english written and verbal communication.</li><li>Plus: Experience in operations, reception, data management, or case/CRM systems.</li></ul>Requirements:<ul><li>0&ndash;1 year of experience in customer support, receptionist, or client-facing role (US clients preferred).</li><li>Exceptional English communication skills (spoken &amp; written).</li><li>Basic understanding of CRM tools.</li><li>Strong coordination and organizational skills.</li><li>Ability to work in night shift (US hours).</li></ul>Education:<ul><li>O/A Levels or bachelors from a reputed university.</li></ul>Pay: Rs80,000.00 - Rs110,000.00 per monthExperience:<ul><li>customer support/receptionist: 1 year (Preferred)</li></ul>Work Location: In person

Customer Support Executive

SONITECH (SMC-PRIVATE) LIMITED

Candidate will be responsible for :<ul><li>Handling inbound calls and emails in a professional manner.</li><li>Resolving customer inquiries and requests and ensuring strong customer satisfaction</li><li>Escalating customer feedback as required</li><li>Supporting the sales team key planning and operations tasks to support the overall objective of the business</li><li>Attainment planning through effective goal setting to drive business</li><li>Providing pricing and contract support by providing the sales team with high-quality and competitive proposals</li><li>Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts</li><li>Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency</li></ul>Ideal Candidate<ul><li>Must have at least 2 years experience within a Customer Service or Sales Operations / Sales Support role, ideally within the IT Services Industry</li><li>Must possess excellent interpersonal as well as written and verbal communication skills.</li><li>Must have working knowledge of English Language Proficiency, Internet Sales, Business Development, Foriegn Clients Handling, Corporate Correspondence and CRM</li><li>Must be strong networker &amp; relationship builder</li><li>Must enjoy finding creative solutions to problems</li><li>Must be highly goal driven and work well in fast paced environments</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs85,000.00 per monthWork Location: In person

Customer Service Representative / Sales Executive (Early Morning Shift)

Halcyon Medical Centre

Job description<ul><li>Must have 2 years experience in Customer care department.</li><li>previously working experience in Aesthetics or medical services is a plus.</li><li>Bachelor degree from renowned University</li><li>Responsible of Front Desk Activity</li><li>Female Candidates required.</li><li>Record Keeping</li><li>Handling Phone Calls of Clients</li><li>Sale generation.</li><li>Lead Maintains</li><li>Make Record of clients in system</li><li>Meet &amp; greet to client</li><li>Working in shifts and 08 hours shift</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Front desk officer / Customer services Representatives

Success pharma

Success Pharma is seeking a dedicated and detail-oriented Sales Associate for our E-Commerce team. The ideal candidate has at least one year of experience in call center operations or e-commerce sales, demonstrating excellent communication and customer service skills. This role involves accurately processing customer orders through various communication channels such as phone, email, or chat. The Sales Associate will ensure all order details are captured precisely and that customers receive timely updates regarding their purchases. Providing outstanding customer support by addressing inquiries and resolving issues promptly is a vital aspect of this position. The Sales Associate at Success Pharma develops comprehensive product knowledge to better inform customers and assist with promotions or discounts. While this role does not include team management responsibilities, it requires strong time management skills to effectively handle multiple tasks simultaneously. Proven problem-solving abilities are needed to resolve any concerns and maintain high customer satisfaction. This position is crucial to ensuring smooth order fulfillment processes and fostering positive customer experiences within the e-commerce environment. Responsibilities Accurately receive and process customer orders through phone, email, or chat, verifying all details to ensure correct fulfillment. Deliver exceptional customer service by responding quickly to inquiries, addressing concerns, and resolving issues in a professional manner. Maintain thorough product knowledge including features, benefits, and current promotions to assist customers effectively. Manage order lifecycle from initial receipt to final delivery, coordinating with relevant teams to guarantee prompt and accurate fulfillment. Communicate clearly with customers and internal stakeholders to facilitate smooth order processing and resolve any discrepancies. Enter customer and order information into systems accurately, ensuring data integrity and compliance with company policies. Handle customer complaints fairly and efficiently, escalating complex problems to senior staff when necessary. Prioritize multiple tasks effectively to meet productivity targets while maintaining quality and customer satisfaction. Identify opportunities to enhance the ordering experience and suggest improvements to processes where applicableJob Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Sales Associate E-commerce

HRPSP - Your Strategic HR Partner

We&rsquo;re Hiring &ndash; Customer Premises AssociateIndustry: Telecommunications / Broadband Services Location: Lahore Salary: PKR 40,000 (Basic) + Performance-Based CommissionAre you a technically skilled field professional with a passion for customer service? Join our growing telecom operations team and work on last-mile connectivity solutions at customer locations.Key Responsibilities:<ul><li>Installation, configuration, and activation of broadband/internet equipment at customer premises</li><li>On-site troubleshooting of connectivity and network-related issues</li><li>Ensure service quality and timely resolution of customer complaints</li><li>Educate customers on proper usage and basic maintenance of installed services</li><li>Maintain accurate service reports and daily field activity records</li><li>Coordinate with technical support teams for escalations when required</li></ul>Eligibility Criteria:<ul><li>DAE / Technical Diploma in Electrical, Electronics, Telecom, or Networking</li><li>Basic understanding of fiber, broadband, routers, modems, and LAN/WAN concepts</li><li>Strong communication and customer-handling skills</li><li>Willingness to perform field visits across Gujrat</li><li>Fresh candidates with technical education are encouraged to apply</li></ul>What We Offer:<ul><li>Basic Salary: PKR 40,000</li><li>Attractive Commission Structure based on performance</li><li>Hands-on technical training</li><li>Stable career growth in the telecom industry</li><li>Supportive and professional work environment</li></ul>Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Premises Associate (CPA)

WADIC

<div>Job Title: Associate Project Manager
About the Company 
WADIC is a well-reputed software development company headquartered in Colorado. Recognized by CIO Review (2018) as one of the top 10 most promising Agile service providers, WADIC delivers custom software solutions, mobile app development, and web design and development services across the USA, Pakistan, India, and the Philippines. The company is committed to driving digital transformation and delivering innovative, customer-centric solutions.
Job Type: Full-time 
Location: College Road, Township, Lahore 
Shift Timing: Night Shift (09:00 PM &ndash; 06:00 AM, On-site)
Key Responsibilities<ul><li>
Coordinate internal teams and external vendors to ensure smooth and successful project execution</li><li>
Ensure projects are delivered on time and within defined scope</li><li>
Define project scope and objectives while engaging all relevant stakeholders</li><li>
Ensure proper resource allocation and availability</li><li>
Develop and maintain detailed project plans to monitor progress</li><li>
Apply appropriate methods to manage changes in scope, schedule, and costs</li><li>
Track and evaluate project performance using relevant tools and techniques</li><li>
Collaborate with other Associate Project Managers (APMs) and Project Managers (PMs) to improve processes</li><li>
Report progress and escalate issues to the Senior Project Manager when necessary</li><li>
Manage client relationships and ensure stakeholder satisfaction</li><li>
Identify, assess, and mitigate project risks</li><li>
Build and maintain strong relationships with third-party vendors</li><li>
Prepare and maintain comprehensive project documentation</li></ul>
Requirements<ul><li>
Minimum 4-year Bachelor's degree, preferably in Computer Science, Engineering, or a related field</li><li>
At least 2 years of relevant experience in project management or a similar role</li><li>
Preferably 1 year of experience as a software developer with a strong technical foundation</li><li>
Understanding or hands-on experience with software development and web technologies</li><li>
Strong knowledge of Agile development methodologies</li><li>
Proficiency in task management tools such as JIRA, Asana, or similar</li><li>
Excellent communication and interpersonal skills (both written and verbal)</li><li>
Strong organizational, multitasking, and attention-to-detail abilities</li><li>
Good working knowledge of Microsoft Office</li></ul></div>

Associate Project Manager

Explore 751+ Customer service associate in Lahore this April. Find roles across top companies and apply now to boost your career.