customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer services specialist Jobs in Lahore

customer services specialist

customer service associate

iComz

Job Title: Customer Support RepresentativeLocation: Johar Town, LahoreCompany: InteliqoJob Type: Full-timeJob Summary:We are seeking a motivated and customer-focused Customer Service Executive to join our dynamic team. The ideal candidate will be responsible for delivering exceptional service to our customers, addressing inquiries, resolving issues, and promoting a positive brand image. Your primary goal will be to ensure a seamless customer experience and contribute to customer satisfaction and loyalty.Key Responsibilities:- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.- Identify and assess customers' needs to achieve satisfaction.- Provide accurate, valid, and complete information to customers using appropriate methods and tools.- Handle customer complaints and provide effective solutions or alternatives within the stipulated timeframe.- Maintain in-depth knowledge of our products and services to answer customer questions and promote additional features or offers.- Document interactions and maintain accurate records in the customer service database.- Collaborate with other departments to stay informed about product updates, promotions, and other relevant information.- Gather feedback from customers and share insights with the management team to improve service quality.- Participate in training and development programs to enhance customer service skills and product knowledge.- Meet or exceed individual and team performance targets and KPIs.**Qualifications:**- High school diploma or equivalent; a degree in a relevant field is a plus.- Proven experience in a customer service role or similar position.- Strong communication skills, both verbal and written.- Excellent problem-solving abilities and an aptitude for handling difficult situations calmly.- Proficiency in using customer service software and Microsoft Office Suite.- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.- A friendly and positive attitude with a passion for helping others.- Flexibility to work varying shifts, including evenings and weekends, as needed.How to Apply:If you are enthusiastic about providing excellent customer service and thrive in a fast-paced environment, we would love to hear from you! Please submit your resumeJob Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

CSR - Customer Support Representative

CureMD

<div>Job Overview:
We are seeking a detail-oriented and proactive Associate - Talent Enablement to support Workday operations and HR system processes. In this role, you will be responsible for managing day-to-day Workday activities, maintaining accurate employee records, supporting business process transactions, and ensuring smooth execution of HR system workflows.
The ideal candidate will work closely with HR teams, managers, and employees to resolve system-related requests, maintain data accuracy, and continuously improve operational processes within Workday. This role requires strong attention to detail, process discipline, and the ability to manage confidential employee information effectively. 
Job Responsibilities:<ul><li>
Support daily Workday operations, including employee data maintenance, business process transactions, and system-related requests.</li><li>
Process employee lifecycle transactions within Workday, including hires, transfers, promotions, job changes, and employee record updates.</li><li>
Manage Workday business process activities, including initiating, monitoring, reassigning, delegating, and resolving workflow tasks.</li><li>
Support business process troubleshooting by reviewing failed, pending, or sent-back transactions and ensuring timely resolution.</li><li>
Assist with Workday account activation, user access requests, and employee profile updates.</li><li>
Maintain accurate employee records and ensure data integrity across Workday and related HR systems.</li><li>
Perform regular audits of employee data to identify discrepancies and ensure compliance with HR policies and processes.</li><li>
Assist with Workday testing during system updates, enhancements, and process changes.</li><li>
Create and maintain process documentation, user guides, and standard operating procedures related to Workday activities.</li><li>
Support HR teams and managers with Workday-related questions and provide timely assistance for system requests.</li><li>
Generate Workday reports and assist with data analysis to support HR operations and decision-making.</li><li>
Collaborate with HR and cross-functional teams to identify opportunities for process improvements and automation.</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.</li><li>
0-1 year of experience in HR operations or related roles.</li><li>
MS Office skills.</li><li>
Verbal and Written communication skills, with the ability to engage and support employees effectively.</li><li>
Ability to handle multiple tasks with supervision; eager to learn effective time management techniques.</li><li>
Proactive and solution-oriented mindset, with the ability to identify challenges and implement effective solutions.</li></ul>
Compensation &amp; Benefits:
Financial:<ul><li>
Competitive salary and bi-annual bonus.</li><li>
Fast track and uncapped career growth for high performers.</li><li>
Company-sponsored vehicle financing (car and bike).</li><li>
Interest-free loans.</li><li>
Provident Fund: CureMD matches up to 8% of your base salary.</li></ul>
Health and Wellness:<ul><li>
In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.</li><li>
Hospital treatment monitoring by company doctors.</li><li>
Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).</li><li>
Exclusive health benefits and discounts at top class clinics and labs.</li></ul>
Supportive Workplace:<ul><li>
Pick-up and drop-off services for female employees.</li><li>
In-house daycare facility.</li><li>
In-house gym and recreational area to unwind.</li></ul>
Continued Learning:<ul><li>
Company-sponsored trainings, workshops, development programs and retreats.</li><li>
Paid specialized trainings/certifications.</li></ul>
The Difference You&rsquo;ll Make: 
 
At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives. Together, let&rsquo;s save lives.</div>

Associate - Talent Enablement (Workday HRIS)

<div>
 
 Job Overview:
 
 
 
 CureMD is seeking an Associate Manager - Digital Marketing to help drive key initiatives in enhancing our online presence, generating qualified leads, and building brand recognition. In this role, you will be responsible for executing the company&rsquo;s digital marketing strategies across SEO, Email Marketing, Content Development, PPC and Campaign Management, Brand Development and Management, and Social Media Marketing to achieve CureMD&rsquo;s business objectives. By managing multiple projects, optimizing digital channels, and cross-team collaboration, you will help deliver measurable results and contribute to the overall success and growth of our marketing efforts.
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Supporting and owning a forward-thinking marketing strategy that boosts online traffic, accelerates lead generation, and amplifies brand visibility across all digital channels.
 </li>
 <li>
 Mobilizing team members to drive exponential growth through enhanced knowledge, efficiency, and quality.
 </li>
 <li>
 Overseeing stakeholder communication to guarantee clear, cohesive messaging and alignment of project goals across all teams, ensuring unified collaboration and transparency.
 </li>
 <li>
 Supporting the end-to-end management of marketing campaigns, from strategic planning and execution to monitoring both organic and paid efforts across diverse platforms.
 </li>
 <li>
 Implementing targeted strategies to elevate organic search rankings while enhancing the user experience across all digital touchpoints.
 </li>
 <li>
 Collaborating to create captivating, high-impact content designed to generate viral traffic and maximize engagement across digital channels.
 </li>
 <li>
 Leveraging tools like Google Analytics and advanced AI to continuously optimize and enhance campaign performance through proactive insights and data-driven strategies.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a related field. Advanced certifications in digital marketing or Google Ads are a plus.
 </li>
 <li>
 5-7 years of progressive experience; demonstrating success in team mobilization and driving traffic.
 </li>
 <li>
 Hands on proficiency across all areas of marketing such as SEO, Email Marketing, Content Development, PPC and Campaign Management and Brand Activation.
 </li>
 <li>
 Analytical and problem-solving mindset capable of interpreting data, identifying trends, and making sound decisions.
 </li>
 <li>
 Creative thinker who can help generate new campaign ideas and new approaches for growth marketing.
 </li>
 <li>
 Strong project management skills, capable of managing multiple campaigns simultaneously and meeting tight deadlines.
 </li>
 <li>
 Strong communication skills, effective in collaborating with cross-functional team along with presenting strategies and results to stakeholders.
 
 
 </li>
 </ul>
 
 Compensation and Benefits:
 
 
 
 
 💰
 
 
 Financial:
 
 
 
 <ul>
 <li>
 Competitive salary and bi-annual bonus.
 </li>
 <li>
 Fast track and uncapped career growth for high performers.
 </li>
 <li>
 Company-sponsored vehicle financing (car and bike).
 </li>
 <li>
 Interest-free loans.
 </li>
 <li>
 Provident Fund: CureMD matches up to 8% of your base salary.
 </li>
 <li>
 Fuel Card.
 </li>
 <li>
 Cellular Allowance.
 
 
 </li>
 </ul>
 
 🏥
 
 
 Health and Wellness:
 
 
 
 <ul>
 <li>
 In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.
 </li>
 <li>
 Hospital treatment monitoring by company doctors.
 </li>
 <li>
 Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).
 </li>
 <li>
 Exclusive health benefits and discounts at top class clinics and labs.
 
 
 </li>
 </ul>
 
 🤝🏻
 
 
 Supportive Workplace:
 
 
 
 <ul>
 <li>
 Pick-up and drop-off services for female employees.
 </li>
 <li>
 In-house daycare facility.
 </li>
 <li>
 In-house gym and recreational area to unwind.
 
 
 </li>
 </ul>
 
 📚
 
 
 Continued Learning:
 
 
 
 <ul>
 <li>
 Company-sponsored trainings, workshops, development programs and retreats.
 </li>
 <li>
 Paid specialized trainings/certifications.
 
 
 </li>
 </ul>
 
 The Difference You&rsquo;ll Make:
 
 
 
 At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives.
 
 Together, let&rsquo;s save lives.
 
</div>

Associate Manager - Digital Marketing

<div>Job Overview: 
CureMD is seeking an Associate Manager - Digital Marketing to help drive key initiatives in enhancing our online presence, generating qualified leads, and building brand recognition. In this role, you will be responsible for executing the company&rsquo;s digital marketing strategies across SEO, Email Marketing, Content Development, PPC and Campaign Management, Brand Development and Management, and Social Media Marketing to achieve CureMD&rsquo;s business objectives. By managing multiple projects, optimizing digital channels, and cross-team collaboration, you will help deliver measurable results and contribute to the overall success and growth of our marketing efforts.
Job Responsibilities:<ul><li>
Supporting and owning a forward-thinking marketing strategy that boosts online traffic, accelerates lead generation, and amplifies brand visibility across all digital channels.</li><li>
Mobilizing team members to drive exponential growth through enhanced knowledge, efficiency, and quality.</li><li>
Overseeing stakeholder communication to guarantee clear, cohesive messaging and alignment of project goals across all teams, ensuring unified collaboration and transparency.</li><li>
Supporting the end-to-end management of marketing campaigns, from strategic planning and execution to monitoring both organic and paid efforts across diverse platforms.</li><li>
Implementing targeted strategies to elevate organic search rankings while enhancing the user experience across all digital touchpoints.</li><li>
Collaborating to create captivating, high-impact content designed to generate viral traffic and maximize engagement across digital channels.</li><li>
Leveraging tools like Google Analytics and advanced AI to continuously optimize and enhance campaign performance through proactive insights and data-driven strategies.</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s degree in a related field. Advanced certifications in digital marketing or Google Ads are a plus.</li><li>
5-7 years of progressive experience; demonstrating success in team mobilization and driving traffic.</li><li>
Hands on proficiency across all areas of marketing such as SEO, Email Marketing, Content Development, PPC and Campaign Management and Brand Activation.</li><li>
Analytical and problem-solving mindset capable of interpreting data, identifying trends, and making sound decisions.</li><li>
Creative thinker who can help generate new campaign ideas and new approaches for growth marketing.</li><li>
Strong project management skills, capable of managing multiple campaigns simultaneously and meeting tight deadlines.</li><li>
Strong communication skills, effective in collaborating with cross-functional team along with presenting strategies and results to stakeholders.</li></ul>
Compensation and Benefits: 
Financial:<ul><li>
Competitive salary and bi-annual bonus.</li><li>
Fast track and uncapped career growth for high performers.</li><li>
Company-sponsored vehicle financing (car and bike).</li><li>
Interest-free loans.</li><li>
Provident Fund: CureMD matches up to 8% of your base salary.</li><li>
Fuel Card.</li><li>
Cellular Allowance.</li></ul>
Health and Wellness:<ul><li>
In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.</li><li>
Hospital treatment monitoring by company doctors.</li><li>
Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).</li><li>
Exclusive health benefits and discounts at top class clinics and labs.</li></ul>
Supportive Workplace:<ul><li>
Pick-up and drop-off services for female employees.</li><li>
In-house daycare facility.</li><li>
In-house gym and recreational area to unwind.</li></ul>
Continued Learning:<ul><li>
Company-sponsored trainings, workshops, development programs and retreats.</li><li>
Paid specialized trainings/certifications.</li></ul>
The Difference You&rsquo;ll Make: 
 
At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives. Together, let&rsquo;s save lives.</div>

Tusols Pvt Ltd

Location: College Road, Township, Lahore Shift: Night Shift (6:30 PM &ndash; 3:30 AM) Schedule: 5 Days a WeekWe are looking for an experienced and professional Inbound Customer Service Representative to join our growing team. If you have excellent English communication skills and prior experience handling USA-based inbound customer support, we'd love to hear from you.Key Responsibilities<ul><li>Handle inbound customer calls professionally and efficiently.</li><li>Assist customers with inquiries and provide accurate information.</li><li>Deliver exceptional customer service while maintaining a positive attitude.</li><li>Resolve customer concerns in a timely manner.</li><li>Maintain accurate records of customer interactions.</li><li>Follow company policies and quality standards.</li></ul>Requirements<ul><li>1&ndash;2 years of USA-based call center experience (Inbound Customer Service).</li><li>Excellent spoken English with a neutral or fluent accent.</li><li>Strong communication and active listening skills.</li><li>Punctual, reliable, and professional work ethic.</li><li>Ability to work the permanent night shift.</li><li>Must be comfortable working from our office.</li><li>Candidates residing near College Road, Township, Lahore will be preferred.</li></ul>What We Offer<ul><li>Competitive salary.</li><li>Daily onsite meal.</li><li>5-day work week.</li><li>Long-term career growth opportunities.</li><li>Professional and supportive work environment.</li></ul>How to ApplyOnly candidates who meet the above criteria should apply.Send your updated resume via WhatsApp to 0315-0577531. Our recruitment team will review your application, and shortlisted candidates will be contacted within 24 hours.Pay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Where are you located in Lahore?</li><li>Can you easily commute or manage Night shift? </li><li>How many years of experience do you have? </li></ul>Work Location: In person

Inbound Customer Service Representative

Shafaq n Kami Salon

We are currently seeking a female Calling Agent (CSR) to join our team. As a CSR, you will be the face of our company, responsible for providing exceptional service to our customers and ensuring their satisfaction.Key Responsibilities:<ul><li>Handle inbound and outbound calls professionally, addressing customer inquiries, resolving issues, and providing tailored solutions.</li><li>Collaborate with team members and supervisors to troubleshoot issues and enhance service delivery.</li><li>Assist in upselling and cross-selling products and services, ensuring a seamless customer experience.</li><li>Maintain accurate records of customer interactions and follow-up as required</li></ul>Requirements:<ul><li>Minimum Bachelor&rsquo;s degree.</li><li>At least 2 years of experience in a call center or tel-sales role (preferred).</li><li>Excellent communication skills in English (both written and spoken).</li><li>Ability to manage challenging situations with a positive, solution-oriented approach.</li><li>Proficient in basic computer skills (MS Office, CRM tools).</li><li>Strong multitasking abilities and time management in a fast-paced environment.</li></ul>We offer a competitive salary, commission structure, and a supportive work environment that encourages personal and professional growth.If you are passionate about customer service and sales, we invite you to apply and become part of our dynamic team.To apply, please send us your CV.Best Regards,HR Manager Shafaq n KamiJob Type: Full-timePay: Rs25,000.00 - Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Tele Sales: 2 years (Required)</li></ul>Work Location: In person

Female Calling Agent CSR

Mugshei

CUSTOMER SALES REPRESENTATIVE &ndash; U.S. MarketSalary: PKR 55,000 &ndash; 100,000 per monthCompany: Mugshei Pvt. Ltd. Job Type: Full-Time | On-site Office Location: Lahore Office Hours: Monday to Friday | 7:30 PM &ndash; 4:30 AM (Pakistan Standard Time)About This OpportunityMugshei Pvt. Ltd. is hiring Client Relations Executives to support our growing U.S. client portfolio. In this role, you'll manage incoming customer inquiries, understand client requirements, and help businesses choose customized packaging solutions while delivering exceptional service.If you enjoy communication, sales, and working in an international environment, this role is for you.Core Responsibilities<ul><li>Handle inbound sales inquiries from international customers.</li><li>Provide accurate information about packaging products and services.</li><li>Understand customer needs and offer customized recommendations.</li><li>Build strong client relationships through excellent communication.</li><li>Record customer interactions in the CRM system.</li><li>Achieve monthly sales and service objectives.</li><li>Resolve customer concerns efficiently.</li><li>Collaborate with different departments to ensure customer satisfaction.</li></ul>Preferred Qualifications<ul><li>Fresh graduates are encouraged to apply.</li><li>Up to 5 years of experience in sales, customer support, or business development.</li><li>Excellent spoken and written English.</li><li>Strong communication and relationship-building skills.</li><li>Comfortable using computers and CRM platforms.</li><li>Ability to work night shifts.</li></ul>Why Work With Us?<ul><li>Salary: PKR 55,000&ndash;75,000 per month</li><li>Uncapped commission opportunities</li><li>Performance incentives</li><li>Paid training program</li><li>Long-term career progression</li><li>Professional work environment</li><li>Five-day work week (Monday&ndash;Friday)</li></ul>Apply Today0301-9706300Start your career with Mugshei Pvt. Ltd. and become part of a fast-growing team serving international clients.Pay: Rs55,000.00 - Rs100,000.00 per monthWork Location: In person

URGENT HIRING | CUSTOMER SALES REPRESENTATIVE – U.S. Market

Explore 50+ Customer service associate in Lahore this August. Find roles across top companies and apply now to boost your career.

50 customer service associate jobs In Lahore

CSR - Customer Support Representative

Associate - Talent Enablement (Workday HRIS)

Associate Manager - Digital Marketing

Associate Manager - Digital Marketing

Inbound Customer Service Representative

Female Calling Agent CSR

URGENT HIRING | CUSTOMER SALES REPRESENTATIVE – U.S. Market