customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer services specialist Jobs in Lahore

customer services specialist

customer service associate

AAT Technologies

Job SummaryWe are looking for a motivated and customer-focused CSR Intern to join our Customer Support team. This internship offers hands-on experience in handling customer inquiries, resolving issues, and learning professional communication skills while supporting daily customer service operations.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or social media.</li><li>Assist customers with product or service information.</li><li>Record and update customer interactions in the CRM system.</li><li>Escalate complex issues to senior team members when necessary.</li><li>Follow up with customers to ensure issues are resolved.</li><li>Maintain accurate records of customer feedback and complaints.</li><li>Support the team in achieving customer satisfaction goals.</li><li>Perform other administrative and customer support tasks as assigned.</li></ul>Requirements<ul><li>Currently pursuing or recently completed a Bachelor's degree (Business, Marketing, Communications, or a related field preferred).</li><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and problem-solving abilities.</li><li>Basic computer proficiency (MS Office, Google Workspace).</li><li>Willingness to learn CRM tools and customer support processes.</li><li>Positive attitude, patience, and a customer-first mindset.</li><li>Ability to work independently and as part of a team.</li></ul>Pay: Up to Rs30,000.00 per monthWork Location: In person

Customer Support Representative (Intern)

Butt Sweets & Bakers Premium & Butt Karahi

<ul><li>Welcome customers in a professional and friendly manner.</li><li>Assist customers in selecting bakery products according to their needs.</li><li>Promote new products, special offers, and seasonal items.</li><li>Achieve daily and monthly sales targets.</li><li>Ensure shelves and display counters are clean, attractive, and fully stocked.</li><li>Monitor product freshness and remove expired or damaged items.</li><li>Maintain accurate product pricing and labeling.</li><li>Coordinate with the production and warehouse teams for stock replenishment.</li><li>Handle customer complaints professionally and report major issues to the Branch Manager.</li><li>Follow food safety, hygiene, and company SOPs.</li><li>Assist in inventory counting and stock management when required.</li><li>Maintain cleanliness of the sales area throughout the shift.</li></ul>Pay: Rs24,000.00 - Rs25,000.00 per monthWork Location: In person

Salesman

CureMD

<div>Job Overview:
CureMD is looking for an Implementation Associate to join our Implementation team. This role is ideal for someone who is detail-oriented, collaborative, and interested in building a career in healthcare technology, client onboarding, and end-user training. The Implementation Associate will support implementation projects by assisting senior implementation staff, developing expertise in CureMD&rsquo;s full suite of products and services, delivering workflow-specific end-user training, and helping ensure successful client onboarding. The role requires strong communication skills, accuracy, ownership, the ability to build strong client relationships, and a passion for teaching and project management in a fast-paced, deadline-driven environment.
Job Responsibilities:<ul><li>
Develop and conduct high-quality remote training sessions with new and existing clients.</li><li>
Assess individual and group training needs and effectively customize training agendas and content to address areas of concern.</li><li>
Ensure that customers achieve training objectives within set timelines.</li><li>
Perform issue identification, escalation, and resolution for issues encountered during the implementation process.</li><li>
Update training materials to incorporate new product features.</li><li>
Conduct demonstrations to familiarize customers with new product features.</li><li>
Perform system configurations and customizations.</li><li>
Complete assigned project deliverables.</li><li>
Continually identify and define operational issues, and best configure the system to remedy them.</li><li>
Document customer feature requests for product development.</li><li>
Actively participate in the improvement of training programs and materials.</li></ul>
Qualifications:<ul><li>
Bachelor's Degree (Healthcare Administration, Business, Engineering, Computer Science, or Communications preferred).</li><li>
Experience in EMR/EHR training or implementation is a plus.</li><li>
Working knowledge of physician billing, clinical, and operational workflows for both in-patient and out-patient settings is a plus.</li><li>
Sound analytical and problem-solving skills.</li><li>
Strong computer literacy and the comfort, ability, and desire to advance technical knowledge and understand industry standards.</li><li>
Excellent verbal and written communication skills.</li></ul>
Compensation and Benefits:
Financial:<ul><li>
Competitive salary and bi-annual bonus.</li><li>
Fast track and uncapped career growth for high performers.</li><li>
Company-sponsored vehicle financing (car and bike).</li><li>
Interest-free loans.</li><li>
Provident Fund: CureMD matches up to 8% of your base salary.</li></ul>
Health and Wellness:<ul><li>
In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.</li><li>
Hospital treatment monitoring by company doctors.</li><li>
Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).</li><li>
Exclusive health benefits and discounts at top class clinics and labs.</li></ul>
Supportive Workplace:<ul><li>
Pick-up and drop-off services for female employees.</li><li>
In-house daycare facility.</li><li>
In-house gym and recreational area to unwind.</li></ul>
Continued Learning:<ul><li>
Company-sponsored trainings, workshops, development programs and retreats.</li><li>
Paid specialized trainings/certifications.</li></ul>
The Difference You&rsquo;ll Make: 
At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives. Together, let&rsquo;s save lives.</div>

Implementation Associate

Medtronic

<div>Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first &mdash; developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
<h1 class="jobSectionHeader">A Day in the Life
</h1>At Medtronic, we are committed to improving healthcare and patient outcomes worldwide. As an Associate Credit Services Representative, you will play an important role in supporting collection and recovery activities across customer accounts. You will work closely with internal stakeholders and external collection agencies to help reduce overdue balances, improve cash recovery, and maintain healthy customer accounts.
 
 
This position offers an excellent opportunity for an early-career professional to gain experience in credit and collections within a global healthcare technology company. You will be part of an international team and contribute directly to business performance through effective collection coordination and account management. For this hybrid role, you will be expected to be based in Lahore.
Responsibilities may include the following and other duties may be assigned:
<ul><li>Support collection activities for assigned customer accounts
</li><li>Coordinate and monitor external collection agencies to ensure timely collection actions
</li><li>Follow up with collection partners on recovery progress, disputes, and action plans
</li><li>Review overdue accounts and support escalation of high-risk customers
</li><li>Maintain accurate records of collection activities, agency updates, and customer communications
</li><li>Collaborate with internal stakeholders to resolve outstanding balances and collection issues
</li><li>Prepare collection performance reports, aging analysis, and recovery updates
</li><li>Ensure compliance with company policies, documentation requirements, and audit standards.
</li></ul>Required Knowledge and Experience:
<ul><li>Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or a related discipline
</li><li>Up to 5 years of experience in collections, accounts receivable, customer service, or finance operations, with interpersonal skills and significant diplomacy, ideally gained in debt collection or customer service within an international organization
</li><li>Fluent in English, both written and verbal
</li><li>Proficiency in Microsoft Excel, SAP, and Microsoft Office applications, including the ability to analyze data and work with dashboards and performance reports
</li><li>Strong analytical, organizational, and problem-solving skills
</li><li>Strong communication and stakeholder management skills
</li>Previous experience working with collection agencies, SAP, or other ERP (Enterprise Resource Planning) systems would be an advantage. Knowledge of collection processes and recovery management is also desirable. 
<li>
</li></ul>Physical Job Requirements
 
 
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
&zwnj;
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind: 
 
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 
 
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 
 
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 
 
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com .
&zwnj; 
<h1 class="jobSectionHeader">Benefits &amp; Compensation
</h1>Medtronic offers a competitive Salary and flexible Benefits Package
 
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. 
 
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).</div>

Associate Credit Services Representative

Evaluate Medicolegal

About Evaluate MedicolegalEvaluate Medicolegal is one of Australia's leading providers of independent medicolegal assessment and advisory services. We deliver high-quality, evidence-based medical reports that support legal, insurance, and occupational health decision-making across Australia.About the RoleWe are seeking a highly organized, proactive, and detail-oriented Admin Associate to support our Australian medicolegal operations. In this role, you will play a vital part in coordinating clinics, managing appointments, maintaining accurate records, and supporting the day-to-day administrative functions that enable our medical specialists to deliver outstanding medicolegal services.This position is ideal for someone with excellent organizational skills, strong communication abilities, and a passion for delivering exceptional administrative support in a fast-paced environment.Key Responsibilities<ul><li>Provide comprehensive administrative support to daily medicolegal operations.</li><li>Coordinate doctor schedules, clinic appointments, and telehealth bookings.</li><li>Manage patient referrals, appointment confirmations, and clinic calendars.</li><li>Track case progress and maintain accurate documentation throughout the reporting process.</li><li>Organize, maintain, and update electronic records while ensuring confidentiality and data security.</li><li>Assist with billing, invoicing, and practice management systems.</li><li>Monitor workflow to ensure reports and administrative tasks are completed within required timeframes.</li><li>Prepare routine correspondence, reports, and administrative documentation.</li><li>Support operational projects and contribute to continuous process improvement.</li></ul>Essential Requirements<ul><li>Bachelor's or Masters degree in Business Administration, Healthcare Management,</li><li>or a related discipline.</li><li>Minimum 5 years' experience in an administrative role, preferably within healthcare,</li><li>medical, or medicolegal services. Preferred age 27 to 35.</li><li>Experience using healthcare practice management or billing systems (Gentu</li><li>experience will be highly regarded).</li><li>Advanced proficiency in Microsoft Office, particularly Word, Excel, Outlook, and</li><li>Adobe PDF.</li><li>Excellent organizational, multitasking, and time management skills.</li><li>Strong verbal and written English communication skills.</li><li>Ability to work independently while managing multiple priorities in a fast-paced</li><li>environment.</li><li>High level of professionalism, discretion, and commitment to confidentiality.</li><li>Strong attention to detail and commitment to accuracy.</li></ul>Why Join Evaluate Health?Join a growing Australian medicolegal organization where your administrative support will contribute directly to efficient clinic coordination, accurate documentation, and high-quality service delivery.Apply NowIf you are an organized and proactive administrative professional looking to grow within an international healthcare support environment, we encourage you to apply. Candidates with experience in healthcare administration or Gentu billing systems will be given preference.Pay: From Rs60,000.00 per monthWork Location: In person

Admin Associate

iComz

Job Title: Customer Support RepresentativeLocation: Johar Town, LahoreCompany: InteliqoJob Type: Full-timeJob Summary:We are seeking a motivated and customer-focused Customer Service Executive to join our dynamic team. The ideal candidate will be responsible for delivering exceptional service to our customers, addressing inquiries, resolving issues, and promoting a positive brand image. Your primary goal will be to ensure a seamless customer experience and contribute to customer satisfaction and loyalty.Key Responsibilities:- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.- Identify and assess customers' needs to achieve satisfaction.- Provide accurate, valid, and complete information to customers using appropriate methods and tools.- Handle customer complaints and provide effective solutions or alternatives within the stipulated timeframe.- Maintain in-depth knowledge of our products and services to answer customer questions and promote additional features or offers.- Document interactions and maintain accurate records in the customer service database.- Collaborate with other departments to stay informed about product updates, promotions, and other relevant information.- Gather feedback from customers and share insights with the management team to improve service quality.- Participate in training and development programs to enhance customer service skills and product knowledge.- Meet or exceed individual and team performance targets and KPIs.**Qualifications:**- High school diploma or equivalent; a degree in a relevant field is a plus.- Proven experience in a customer service role or similar position.- Strong communication skills, both verbal and written.- Excellent problem-solving abilities and an aptitude for handling difficult situations calmly.- Proficiency in using customer service software and Microsoft Office Suite.- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.- A friendly and positive attitude with a passion for helping others.- Flexibility to work varying shifts, including evenings and weekends, as needed.How to Apply:If you are enthusiastic about providing excellent customer service and thrive in a fast-paced environment, we would love to hear from you! Please submit your resumeJob Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

CSR - Customer Support Representative

ibex

<div>
 
 
 ibex, on behalf of its&nbsp;
 
 
 Global client
 
 
 , is seeking a&nbsp;
 
 
 Customer Service Representative
 
 
 &nbsp;for a&nbsp;
 
 
 night-shift role
 
 
 . This is a&nbsp;
 
 
 client-facing position
 
 
 &nbsp;responsible for delivering a&nbsp;
 
 
 premium customer experience
 
 
 &nbsp;through inbound call management. Shift timings are&nbsp;
 
 
 700 PM - 400 AM
 
 
 &nbsp;or&nbsp;
 
 
 800 PM - 500 AM
 
 
 , with&nbsp;
 
 
 rotational days off.
 
 
 
 &nbsp;
 
 <ul>
 <li>
 Handle inbound customer calls with professionalism, empathy, and accuracy, ensuring a high-quality customer experience.
 </li>
 <li>
 Resolve customer inquiries and issues promptly while maintaining excellent service standards.
 </li>
 <li>
 Provide clear, concise, and accurate information to customers, enhancing their confidence and satisfaction.
 </li>
 <li>
 Build positive relationships by understanding customer needs and offering appropriate solutions.
 </li>
 <li>
 Maintain composure and professionalism while handling complex or sensitive customer interactions.
 </li>
 <li>
 Uphold the client&rsquo;s brand reputation by consistently delivering exceptional service.
 </li>
 <li>
 Adapt smoothly to night-shift schedules and contribute effectively while following
 
 &nbsp;
 
 
 scheduled days off
 
 .
 </li>
 </ul>
 
 &nbsp;
 
 <ul>
 <li>
 
 Exceptional English communication skills
 
 , both written and verbal.
 </li>
 <li>
 
 1-2 years of experience
 
 
 &nbsp;
 
 in customer support or client service.
 </li>
 <li>
 Strong client service orientation with the ability to deliver high-touch, professional customer experiences.
 </li>
 <li>
 Comfortable working
 
 &nbsp;
 
 
 night shifts
 
 
 &nbsp;
 
 (
 
 700 PM - 400 AM
 
 
 &nbsp;
 
 or
 
 &nbsp;
 
 
 800 PM - 500 AM
 
 ) with
 
 &nbsp;
 
 
 scheduled days off
 
 .
 </li>
 <li>
 Detail-oriented, patient, and capable of handling high-volume or sensitive customer interactions with professionalism.
 </li>
 <li>
 Self-motivated and committed to delivering excellent client satisfaction.
 </li>
 </ul>
</div>

CSR- PK

Explore 160+ Customer service associate in Lahore this August. Find roles across top companies and apply now to boost your career.