sales coordinator

customer service representative Jobs in Dubai

customer service representative

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customer experience consultant Jobs in Dubai

customer experience consultant

customer service

customer service coordinator

maison d'art

As a Customer Service Coordinator, you will play a key role in supporting clients and ensuring a seamless order process from inquiry to delivery. This role requires excellent communication, organizational skills, and attention to detail to manage client requests, provide accurate information, and coordinate with internal teams until orders are fully completed.Skills<ul><li>Experience in customer service, sales coordination, or order management (showroom or trading environment is a plus).</li><li>Strong interpersonal and communication skills to effectively interact with clients and colleagues.</li><li>Solid understanding of pricing, shipping, and order fulfillment processes.</li><li>Highly organized with excellent multitasking and prioritization abilities.</li><li>Proficiency in MS Office and customer service/order management software.</li><li>Attention to detail and ability to maintain accurate records and documentation.</li><li>Strong follow-up skills and problem-solving abilities.</li><li>Positive, client-focused attitude with professionalism under pressure.</li><li>Ability to work independently as well as part of a team.</li><li>Fluency in English.</li></ul>

Customer Service Coordinator

AW Rostamani

<div><ul><li>Ensuring to attend all service booking on agreed time, also coordinating with customer, and arranging drivers and similar vehicles
</li><li>Opening and closing of all transactions of vehicles which are collected for repair /service/accident and transferring to workshop and other agency based on job requirement
</li><li>Organizing &amp; Training drivers frequently to increase driver productivity
</li><li>Providing proper product and training for all drivers on a regular and continuous basis
</li><li>Visiting customers frequently to build better relationship
</li><li>Attending breakdown by providing equivalent vehicle within 2 hours in Dubai and other emirates based on distance
</li><li>Coordinating with workshop for customer original vehicles and updating on timely basis
</li><li>Ensuring to return all original vehicle to customer once ready from workshop
</li><li>Ensuring to maintain high quality vehicle as per SHIFT standard
</li><li>Receiving vehicles from car wash and closing NRT
</li><li>Updating fuel invoice supporting's on day-to-day basis
</li><li>Responding to all phone calls and ensuring to provide all necessary support
</li><li>Ensuring to reply all external/internal customer emails within 2 hours
</li><li>Making sure to assign jobs to drivers regularly to ensure high production
</li><li>Analyzing points based on distance/location and approving drivers OT
</li><li>Transferring old and high mileage floating vehicles to sales on regular basis
</li><li>Make sure fleet reconciliation is done on daily basis and clear the variance if any same day 
</li></ul>Educational Qualification:
Preferably a bachelor&rsquo;s degree in business administration, Automotive Management, Logistics, or a related field<ul><li>
</li>Valid UAE driving license preferred 
<li>
</li></ul>Work Experience:
<ul><li>Preferably a bachelor&rsquo;s degree in business administration, Automotive Management, Logistics, or a related field
</li><li>Valid UAE driving license preferred 
</li></ul>Competencies:
<ul><li>Strong coordination and organizational abilities
</li><li>Excellent customer service and communication skills
</li><li>Problem-solving and analytical thinking
</li><li>Time management and ability to multitask under pressure
</li><li>Leadership and driver supervision skills
</li><li>Attention to detail and accuracy
</li><li>Knowledge of rental processes, fleet management, and basic automotive understanding
</li><li>Proficiency in MS Office (Excel, Outlook, Word) 
</li></ul>Languages:
<ul><li>English &ndash; Required
</li><li>Arabic &ndash; Preferred
</li><li>Additional languages are an advantage in a customer-facing environment</li></ul></div>
 <div><div>AW Rostamani Group is a leading multi-sector family business in the Middle East, driven by a legacy of over seven decades. Its operations span across a diverse range of sectors including automotive, real estate, retail, lighting solutions, travel, logistics, agritech and sustainable packaging, the Group serves over 155,000 customers and 24,000 businesses annually, supported by a diverse team of more than 3,000 employees. 
</div><div></div> 
<div>Guided by its purpose to enrich lives across generations, AW Rostamani Group is dedicated to building purposeful businesses that meaningfully impacts people, industries and the planet. By Championing innovation, sustainability, and progress, AW Rostamani Group leads transformative change - creating a future where opportunity and progress go hand in hand. 
</div><div></div> 
<div>Rooted in its rich legacy and guided by its values, AW Rostamani Group continues to lead with focus on the future, nurturing partnerships and delivering excellence across its operations. 
</div><div></div> 
<div>For more information, visit www.awrostamani.com .</div></div>

Al Waleed Refrigerant Gas Industry LLC

Job Title: Sales CoordinatorJob Summary: We are seeking a proactive and organized Sales Coordinator to support our sales team and ensure smooth operations across sales, customer service, and administrative functions. The ideal candidate will have excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently.Key ResponsibilitiesSales Support &amp; Coordination<ul><li>Provide administrative support to the sales team, including preparing reports, processing orders, and managing client databases.</li><li>Coordinate sales meetings, presentations, and events, ensuring logistics and materials are well-prepared.</li><li>Oversee order fulfillment and ensure timely, accurate delivery of products/services.</li></ul>Customer Interaction &amp; Service<ul><li>Serve as a key point of contact for clients&mdash;responding to inquiries, resolving issues, and ensuring high customer satisfaction.</li><li>Build and maintain strong client relationships; collect feedback to enhance service quality and sales processes.</li></ul>Reporting &amp; Analysis<ul><li>Monitor and track sales performance metrics; support the analysis of sales trends.</li><li>Prepare regular reports on sales activities, client engagement, and team productivity.</li></ul>Administrative Duties<ul><li>Maintain accurate documentation including sales contracts, reports, and other relevant paperwork.</li><li>Manage CRM entries, office supplies, vendor coordination, and overall office support.</li><li>Organize team schedules, meetings, and travel arrangements as needed.</li><li>Facilitate internal communication between sales, clients, and other departments to streamline workflow.</li></ul>Qualifications<ul><li>Education: High school diploma or equivalent (Bachelor&rsquo;s degree preferred).</li><li>Experience: Prior experience in sales support, administration, or a similar role is an advantage.</li></ul>Skills Required<ul><li>Strong organizational and multitasking skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Proficient in Microsoft Office (Excel, Word, PowerPoint) and CRM systems.</li><li>Detail-oriented with strong problem-solving capabilities.</li><li>Able to work independently and collaboratively in a fast-paced environment.</li></ul>Additional Requirements<ul><li>Flexible and adaptable to changing priorities.</li><li>Demonstrates professionalism and maintains confidentiality.</li></ul>Working Conditions<ul><li>Office-based role.</li><li>Full-time position; standard business hours .</li><li>Availability: Immediate joiner preferred.</li></ul>Job Types: Full-time, PermanentPay: AED3,500.00 - AED4,000.00 per monthApplication Deadline: 21/07/2025

Sales Co-ordinator (ONLY FEMALE CANDIDATES)

FK Tools

NOTE: Only candidates with their own visa/ female candidates on husband/family visa must apply. All nationalities are welcome! FK TOOLS is seeking motivated and customer-focused Indoor Sales Coordinators to join our Al Quoz, Dubai team. As an Indoor Sales Coordinator, you will play a key role in supporting the sales team, managing customer inquiries, and ensuring smooth sales operations. Candidates with experience in hardware, tools, or construction material trading will be given preference.Key Responsibilities:<ul><li>Respond to customer inquiries promptly via phone, email, and in-person.</li><li>Assist customers with product selection, providing detailed information on our extensive range of tools and hardware supplies.</li><li>Coordinate with the warehouse and logistics team to ensure timely delivery of orders.</li><li>Process sales orders and maintain accurate records in the system.</li><li>Assist the sales team with daily activities, including preparing quotations and following up on leads.</li><li>Provide excellent customer service, fostering strong client relationships.</li><li>Manage and update the product inventory in coordination with the supply chain team.</li></ul>Qualifications:<ul><li>Prior experience in hardware, tools, or construction material trading is preferred.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in basic computer applications (Microsoft Office Suite).</li><li>Customer-focused with a positive attitude.</li><li>Ability to work effectively in a fast-paced environment.</li><li>Team player with good organizational skills.</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Opportunity to work with a leading name in the hardware and tools trading industry.</li><li>Friendly and supportive work environment.</li><li>How to Apply:</li></ul>Interested candidates can send their resume to mehzabeen@fktools.ae with the subject line &ldquo;Indoor Sales Coordinator - Al Quoz, Dubai.&rdquo;Job Type: Full-timePay: Up to AED3,000.00 per monthApplication Deadline: 16/11/2024

Sales Coordinator

Apex Gulf Trading LLC

Job Title: Sales &amp; Logistics Coordinator &ndash; Lubricants DivisionLocation: Dubai, Ras-al-Khor Industrial Area 2Employment Type: Full-timeDepartment: Apex LubricantsWe are seeking a reliable and proactive Sales &amp; Logistics Coordinator to support our Lubricants Division. This role focuses on managing day-to-day follow-up with existing customers, processing their orders, and coordinating all logistics activities to ensure timely and accurate delivery of lubricants products. The ideal candidate is service-oriented, organized, and experienced in handling order operations from start to finish.Key ResponsibilitiesCustomer Management &amp; Sales Support<ul><li>Maintain daily communication with existing customers to follow up on orders, inquiries, and delivery requirements.</li></ul><ul><li>Prepare and process customer orders, quotations, and sales confirmations.</li></ul><ul><li>Monitor customer buying patterns and follow up on repeat orders to ensure consistent sales cycles.</li></ul><ul><li>Provide timely updates on product availability, lead times, and delivery schedules.</li></ul><ul><li>Ensure customer satisfaction by resolving issues promptly and professionally.</li></ul>Logistics Coordination<ul><li>Coordinate with warehouse and transport teams to arrange loading, dispatch, and delivery of lubricants.</li></ul><ul><li>Prepare logistics documentation including delivery notes, packing lists, and transport requests.</li></ul><ul><li>Track shipments and ensure customers receive accurate and timely delivery updates.</li></ul><ul><li>Liaise with transport providers to schedule deliveries and handle any delays or operational challenges.</li></ul>Internal Coordination<ul><li>Work closely with sales, warehouse, finance, and procurement teams to maintain seamless order flow.</li></ul><ul><li>Communicate any order or delivery issues quickly to the sales team and customers.</li></ul><ul><li>Support reporting activities including daily sales tracking, logistics performance, and customer activity reports.</li></ul>Required<ul><li>1&ndash;3+ years of experience in sales coordination, logistics, supply chain, or customer service.</li></ul><ul><li>Experience in oil &amp; lubricants, automotive products, industrial supplies, or similar industries (preferred).</li></ul><ul><li>Strong communication and customer-relationship skills.</li></ul><ul><li>Excellent organizational skills and attention to detail.</li></ul><ul><li>Proficiency in MS Office, Excel, Email.</li></ul>Preferred<ul><li>Knowledge of transport scheduling, warehouse processes, and delivery operations.</li></ul><ul><li>Understanding of lubricants handling, safety requirements, or product categories (advantage).</li></ul>Job Type: Full-timePay: Up to AED2,500.00 per monthExperience:<ul><li>Sales/Logistics: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Hindi (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Sales and Logistics Coordinator

Toyzberg General trading LLC

The Sales Coordinator will support the sales team in achieving sales targets by handling administrative tasks, coordinating with customers, preparing quotations, processing orders, and ensuring smooth communication between internal departments. This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:<ul><li>Support the sales team with quotations, sales orders, and follow-ups.</li><li>Coordinate with customers regarding inquiries, orders, and delivery updates.</li><li>Process orders in the system and coordinate with logistics/warehouse for dispatch.</li><li>Maintain customer records, documentation, and prepare basic sales reports.</li><li>Assist in customer service, after-sales support, and communication duties.</li><li>Maintain and update product price lists, stock availability sheets, and customer databases regularly.</li><li>Handle customer complaints professionally and coordinate internally for resolution.</li><li>Monitor stock levels and inform the sales team on low stock or upcoming arrivals.</li></ul>Requirements:<ul><li>Highly organized, strong follow-up skills, and able to handle multiple tasks under pressure.</li><li>Team player with a proactive approach and problem-solving attitude.</li><li>Strong communication skills and customer-focused attitude</li></ul>Job Type: PermanentPay: From AED2,500.00 per month

Middle East Sun Workshop

We are looking for a proactive Showroom Coordinator to support our automotive tools &amp; workshop equipment showroom.Key Responsibilities:<ul><li>Greet customers and assist with product inquiries (garage tools, workshop equipment, diagnostic tools).</li><li>Prepare quotations, assist sales team, and follow up with clients.</li><li>Ensure product displays are organized and updated.</li><li>Coordinate demo, delivery, and service requests with the technical team.</li><li>Maintain stock records, sales logs, and daily reports.</li><li>Handle calls, emails, and showroom administrative tasks.</li></ul>Requirements:<ul><li>Experience in automotive tools / workshop equipment / spare parts showroom preferred.</li><li>Strong communication and customer service skills.</li><li>Basic technical understanding of garage tools &amp; diagnostic equipment (advantage).</li><li>Computer skills (MS Office, CRM).</li><li>Presentable, organized, and able to multitask.</li><li>2 to 3 years experience is a must</li></ul>Job Types: Full-time, Permanent

Showroom Coordinator - Females are encouraged

Explore 3743+ Customer service coordinator in Dubai this November. Find roles across top companies and apply now to boost your career.

3743 customer service coordinator jobs IN Dubai

Customer Service Coordinator

Customer Service Coordinator

Sales Co-ordinator (ONLY FEMALE CANDIDATES)

Sales Coordinator

Sales and Logistics Coordinator

Sales Coordinator

Showroom Coordinator - Females are encouraged