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maison d'art

As a Customer Service Coordinator, you will play a key role in supporting clients and ensuring a seamless order process from inquiry to delivery. This role requires excellent communication, organizational skills, and attention to detail to manage client requests, provide accurate information, and coordinate with internal teams until orders are fully completed.Skills<ul><li>Experience in customer service, sales coordination, or order management (showroom or trading environment is a plus).</li><li>Strong interpersonal and communication skills to effectively interact with clients and colleagues.</li><li>Solid understanding of pricing, shipping, and order fulfillment processes.</li><li>Highly organized with excellent multitasking and prioritization abilities.</li><li>Proficiency in MS Office and customer service/order management software.</li><li>Attention to detail and ability to maintain accurate records and documentation.</li><li>Strong follow-up skills and problem-solving abilities.</li><li>Positive, client-focused attitude with professionalism under pressure.</li><li>Ability to work independently as well as part of a team.</li><li>Fluency in English.</li></ul>

Customer Service Coordinator

AW Rostamani

<div><ul><li>Ensuring to attend all service booking on agreed time, also coordinating with customer, and arranging drivers and similar vehicles
</li><li>Opening and closing of all transactions of vehicles which are collected for repair /service/accident and transferring to workshop and other agency based on job requirement
</li><li>Organizing &amp; Training drivers frequently to increase driver productivity
</li><li>Providing proper product and training for all drivers on a regular and continuous basis
</li><li>Visiting customers frequently to build better relationship
</li><li>Attending breakdown by providing equivalent vehicle within 2 hours in Dubai and other emirates based on distance
</li><li>Coordinating with workshop for customer original vehicles and updating on timely basis
</li><li>Ensuring to return all original vehicle to customer once ready from workshop
</li><li>Ensuring to maintain high quality vehicle as per SHIFT standard
</li><li>Receiving vehicles from car wash and closing NRT
</li><li>Updating fuel invoice supporting's on day-to-day basis
</li><li>Responding to all phone calls and ensuring to provide all necessary support
</li><li>Ensuring to reply all external/internal customer emails within 2 hours
</li><li>Making sure to assign jobs to drivers regularly to ensure high production
</li><li>Analyzing points based on distance/location and approving drivers OT
</li><li>Transferring old and high mileage floating vehicles to sales on regular basis
</li><li>Make sure fleet reconciliation is done on daily basis and clear the variance if any same day 
</li></ul>Educational Qualification:
Preferably a bachelor&rsquo;s degree in business administration, Automotive Management, Logistics, or a related field<ul><li>
</li>Valid UAE driving license preferred 
<li>
</li></ul>Work Experience:
<ul><li>Preferably a bachelor&rsquo;s degree in business administration, Automotive Management, Logistics, or a related field
</li><li>Valid UAE driving license preferred 
</li></ul>Competencies:
<ul><li>Strong coordination and organizational abilities
</li><li>Excellent customer service and communication skills
</li><li>Problem-solving and analytical thinking
</li><li>Time management and ability to multitask under pressure
</li><li>Leadership and driver supervision skills
</li><li>Attention to detail and accuracy
</li><li>Knowledge of rental processes, fleet management, and basic automotive understanding
</li><li>Proficiency in MS Office (Excel, Outlook, Word) 
</li></ul>Languages:
<ul><li>English &ndash; Required
</li><li>Arabic &ndash; Preferred
</li><li>Additional languages are an advantage in a customer-facing environment</li></ul></div>
 <div><div>AW Rostamani Group is a leading multi-sector family business in the Middle East, driven by a legacy of over seven decades. Its operations span across a diverse range of sectors including automotive, real estate, retail, lighting solutions, travel, logistics, agritech and sustainable packaging, the Group serves over 155,000 customers and 24,000 businesses annually, supported by a diverse team of more than 3,000 employees. 
</div><div></div> 
<div>Guided by its purpose to enrich lives across generations, AW Rostamani Group is dedicated to building purposeful businesses that meaningfully impacts people, industries and the planet. By Championing innovation, sustainability, and progress, AW Rostamani Group leads transformative change - creating a future where opportunity and progress go hand in hand. 
</div><div></div> 
<div>Rooted in its rich legacy and guided by its values, AW Rostamani Group continues to lead with focus on the future, nurturing partnerships and delivering excellence across its operations. 
</div><div></div> 
<div>For more information, visit www.awrostamani.com .</div></div>

Domotics Technical Services

We&rsquo;re Hiring: Service CoordinatorLocation: [Dubai]Employment Type: Full-timeStart Date: ImmediateWe are seeking a highly organized and customer-focused Service Coordinator to join our team. The ideal candidate will manage service-related activities, coordinate with field teams, and ensure smooth and timely delivery of services to our clients. Knowledge of accounts handling would be appreciated.Key Responsibilities: Coordinate daily service schedules, technician assignments, and client appointmentsAct as the main point of contact for customers regarding service requests and follow-upsLog, track, and monitor service tickets to ensure timely completionCommunicate with technicians, clients, and management to resolve issues efficientlyPrepare service reports, documentation, and updatesMaintain accurate records of service activities and client interactionsSupport internal teams with administrative and operational tasksRequirements:Previous experience in service coordination or a similar customer service/operations roleStrong organizational and time-management skillsExcellent communication and interpersonal abilitiesProficiency in MS Office and service management software (preferred)Ability to handle multiple tasks in a fast-paced environment.Knowledge of accounting would be an added benefit.Problem-solving skills and a proactive mindsetWhat We Offer:A collaborative and supportive work environmentOpportunities for professional growthCompetitive salary and benefits packageWe look forward to connecting with you!Job Type: Full-timePay: Up to AED5,000.00 per monthEducation:<ul><li>Diploma (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>Work Location: In person

Service Coordinator

Experts Plus Recruitment Services

<div>
 
 Job Purpose
 
 
 
 The Project Coordinator will be responsible for overseeing employee relations and day-to-day coordination for the staff in the company. The role requires strong customer service/call centre experience with basic HR knowledge. The coordinator will handle staff queries, grievances, reporting, and ensure smooth project operations.
 
 
 
 Requirements
 
 
 
 
 
 Employee Relations &amp; Support
 
 
 
 
 <ul>
 <li>
 Act as the primary point of contact for employees assigned to the client's project.
 </li>
 <li>
 Manage employee queries related to payslips, salary certificates, leave, attendance, and general concerns.
 </li>
 <li>
 Handle grievances, complaints, and conduct basic investigations when required.
 </li>
 <li>
 Ensure professional resolution of issues in coordination with the HR team.
 
 
 </li>
 </ul>
 
 
 HR &amp; Administrative Support
 
 
 
 
 <ul>
 <li>
 Assist employees with HR documentation and policy clarification.
 </li>
 <li>
 Maintain accurate employee records, trackers, and databases.
 </li>
 <li>
 Support onboarding and offboarding activities for staff.
 
 
 </li>
 </ul>
 
 
 Project Coordination
 
 
 
 
 <ul>
 <li>
 Serve as the liaison between the employee team and companies operations/contact points.
 </li>
 <li>
 Coordinate shift schedules, replacements, and manpower requirements.
 </li>
 <li>
 Follow up on attendance, performance issues, and operational concerns.
 
 
 </li>
 </ul>
 
 
 Reporting &amp; Documentation
 
 
 
 
 <ul>
 <li>
 Prepare daily, weekly, and monthly reports on staffing, grievances, and project updates.
 </li>
 <li>
 Create presentations and maintain trackers using Excel and PowerPoint.
 </li>
 <li>
 Candidate Requirements
 
 
 
 </li>
 </ul>
 
 Education &amp; Experience
 
 
 
 <ul>
 <li>
 1-3 years of experience in call centre, customer service, or outsourcing operations.
 </li>
 <li>
 Basic HR knowledge or experience in employee relations is preferred.
 
 
 </li>
 </ul>
 
 
 Technical Skills
 
 
 
 
 <ul>
 <li>
 Excellent proficiency in MS Excel and PowerPoint (mandatory).
 </li>
 <li>
 Strong reporting, documentation, and data management skills.
 
 
 </li>
 </ul>
 
 
 Soft Skills
 
 
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Ability to manage a large workforce (160+ staff) with professionalism.
 </li>
 <li>
 Problem-solving attitude, organized, and able to work independently.
 </li>
 <li>
 High level of maturity, discipline, and stakeholder management capabilities.
 </li>
 <li>
 Additional Notes
 </li>
 <li>
 Arabic-speaking candidates are preferred.
 </li>
 <li>
 Gender and driving license requirements are pending confirmation from the hiring manager.
 </li>
 <li>
 Interviews are expected to begin next week
 </li>
 </ul>
</div>

Project Coordinator

FANDEEZ TAX CONSULTANCY

We are looking for a proactive and well-organized Female Sales Coordinator &amp; Secretary to support our daily business operations. The ideal candidate will handle incoming leads from social media and Google Ads, coordinate with clients, assist in sales conversion, follow up on payments, and provide secretarial support to the management. The workload is not high but is diverse, requiring someone with initiative, attention to detail, and excellent communication skills.Key Responsibilities1. Lead Handling &amp; Sales Coordination<ul><li>Receive and manage leads coming through social media, Google Ads, website, WhatsApp, and calls.</li><li>Contact potential clients promptly and professionally.</li><li>Understand their requirements and explain our services clearly.</li><li>Schedule consultations or appointments when needed.</li><li>Follow up with leads to convert them into paying customers.</li><li>Maintain a lead tracking sheet/CRM and update status regularly.</li></ul>2. Customer Relationship Management<ul><li>Coordinate with existing clients for updates, document collection, renewals, and service follow-ups.</li><li>Ensure every customer receives timely and professional service.</li><li>Follow up with clients regarding pending tasks, missing documents, and service progress.</li><li>Build long-term customer relationships and maintain high customer satisfaction.</li></ul>3. Payment Follow-Ups &amp; Basic Finance Coordination<ul><li>Follow up for outstanding payments, invoices, renewals, and service fees.</li><li>Maintain a basic record of payments received and pending.</li><li>Coordinate with the accounts team for receipts and invoice preparation.</li><li>Remind clients of due dates for contract renewals or government deadlines.</li></ul>4. Secretarial Support to Management<ul><li>Manage the director&rsquo;s calendar, appointments, and reminders.</li><li>Prepare and send quotations, proposals, invoices, and emails.</li><li>Draft professional letters, emails, and WhatsApp messages.</li><li>Maintain organized files, records, and client documents.</li><li>Assist with basic HR tasks:</li><li>Posting job ads</li><li>Initial screening of applicants</li><li>Scheduling interviews</li><li>Maintaining attendance/leaves records</li><li>Handle confidential information with professionalism.</li></ul>5. Administrative &amp; Office Support<ul><li>Answer incoming calls and respond professionally.</li><li>Coordinate with partner companies for service execution.</li><li>Maintain office supplies and general office organization.</li><li>Assist in preparing reports, agreements, and service summaries.</li><li>Update the system/CRM with client information.</li><li>Support in preparing marketing materials (basic level) when needed.</li></ul>6. Additional Recommended Duties<ul><li>Monitor social media comments/messages for leads.</li><li>Manage reminders for client deadlines (VAT filing, CT returns, license renewals, etc.).</li><li>Assist with onboarding new clients (collect documents, gather details).</li><li>Maintain a follow-up log for all ongoing tasks.</li><li>Coordinate internally with the accounting team for client status updates.</li></ul>Skills &amp; Qualifications<ul><li>Female candidate, preferably with experience in admin, sales coordination, or customer service.</li><li>Excellent communication skills in English, Hindi, Urdu (Arabic is a plus).</li><li>Good knowledge of Microsoft Office (Word, Excel, Outlook).</li><li>Ability to multitask and handle diverse tasks.</li><li>Organized, proactive, and professional attitude.</li><li>Strong follow-up and coordination skills.</li><li>Ability to work independently and maintain confidentiality.</li></ul>Why Join Fandeez Business Solutions?Basis Salary + Commission (No target but the better you perform the better you earn)<ul><li>Diverse role with exposure to multiple business services.</li><li>Supportive environment with opportunities to learn.</li><li>Growing company with long-term career potential.</li></ul>Job Type: Full-timePay: From AED2,500.00 per month

Sales Coordinator and Secretary

The Lana, Dubai - Dorchester Collection

<div>
 
 Hotel
 
 
 
 The Lana
 
 
 
 Division &amp; Department
 
 
 
 Rooms - Guest Relations
 
 
 
 Job Title
 
 
 
 Guest Experience Coordinator
 
 
 
 Contract Type
 
 
 
 Permanent
 
 
 
 Status
 
 
 
 Full time
 
 
 
 Position Overview
 
 
 
 We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people &ndash; our Legends &ndash; to live our vision &ndash;Treasured by Guests, Cherished by Employees, Celebrated Worldwide.
 
 
 Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.
 
 
 We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Experience Coordinator you start a unique opportunity to become celebrated as the very best in your field. You&rsquo;ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
 
 
 
 What You'll Get
 
 
 
 As a Guest Experience Coordinator at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive:
 
 
 <ul>
 <li>
 Competitive Salary Package
 </li>
 <li>
 World-class Development Opportunities
 </li>
 <li>
 Complimentary stays with breakfast included in our sister Dorchester Collection hotels.
 </li>
 <li>
 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
 </li>
 <li>
 Meals on Duty
 </li>
 <li>
 Private Medical Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Flight Allowance every 24 months
 </li>
 <li>
 Shared Company Accommodation
 </li>
 <li>
 Company provided transportation to and from work
 </li>
 <li>
 Uniform provided by the Company with complimentary laundry
 </li>
 <li>
 Service Charge
 
 
 </li>
 </ul>
 
 What You'll Do
 
 
 
 You&rsquo;ll love what you do and take pride in delighting our guests:
 
 
 <ul>
 <li>
 You will greatly contribute to the processes and activities that create and promote the Dorchester Collection culture, values and bring the Company Philosophy &ldquo;We Care&rdquo; to life ensuring our employees and guests receive nothing but the best experience.
 </li>
 <li>
 You will own the pre arrival experience becoming the first point of contact for our guest after the booking has been made.
 </li>
 <li>
 You will act as an air traffic controller for all incoming guest requests and cases. Managing the hotel inventory by allocating the right room to the right guest at the right time. You will proactively manage all administrative and technical requirements to ensure seamless guest experience.
 </li>
 <li>
 You will ensure guest requests, room allocation, recognition delivery, and additional administration are executed timely, seamlessly and accurately.
 </li>
 <li>
 You will own the creation and distribution of operational tasks and you will own the system business rules for service requests.
 </li>
 <li>
 Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Guest Experience Coordinator, you&rsquo;ll have the opportunity to bring these to life and continue to create our legacy.
 
 
 </li>
 </ul>
 The items shared are the essence of a day in the life of a Guest Experience Coordinator, but we&rsquo;ll make sure you are provided with specifics on how we care for our hotel.
 
 
 
 What You'll Bring
 
 
 
 <ul>
 <li>
 Bring your unique personality and enthusiasm to both the role and the team, making a positive impact every day.
 </li>
 <li>
 You are focused on process improvement, meticulous with details, and persistent in follow-up to ensure excellence.
 </li>
 <li>
 Clear communication is the backbone of our success. You possess outstanding communication skills, paired with a strong sense of customer service and business ethics.
 </li>
 <li>
 English is our primary language, and you can communicate confidently and effectively in it.
 </li>
 <li>
 Previous experience in Front Desk, Guest Relations, or Concierge is preferred.
 </li>
 <li>
 A high level of English and proficiency in the local hotel language are essential; additional languages are a plus.
 </li>
 <li>
 Familiarity with systems such as Microsoft Dynamics, Opera, HotSOS, and Spa Soft is highly advantageous.
 
 
 </li>
 </ul>
 
 Position location
 
 
 Job Location
 
 
 
 United Arab Emirates
 
 
 
 Location
 
 
 
 Dubai
</div>

Guest Experience Coordinator

Dora Infotech

We are looking for a detail-oriented and organized IT Admin cum Sales Coordinator to manage quotation preparation, pricing, supplier communication, customer coordination, and delivery follow-up.Key Responsibilities<ul><li>Prepare quotations and proposals for customers.</li><li>Communicate with suppliers to obtain the best price and product availability.</li><li>Coordinate with the sales team to collect information needed for pricing and quotations.</li><li>Follow up with customers regarding quotations, pricing, and order confirmations.</li><li>Maintain customer records, pricing logs, and sales documentation.</li><li>Manage all email communication using Microsoft Outlook.</li><li>Track order status and ensure timely delivery to customers.</li><li>Handle customer inquiries and provide updates on order and delivery status.</li><li>Assist general office admin tasks.</li></ul>Requirements<ul><li>Basic computer knowledge with good skills in Microsoft Outlook, Word, and Excel.</li><li>Strong attention to detail and accuracy in pricing.</li><li>Good communication and coordination skills.</li><li>Ability to multitask and work independently.</li><li>Previous experience in sales coordination, admin, or delivery coordination (preferred but not mandatory).</li><li>Dependent Visa holders are preferable.</li></ul>Preferred Skills<ul><li>Experience in quotation and pricing preparation.</li><li>Basic Excel skills (price lists, simple formulas).</li><li>Customer service experience.</li></ul>Job Type: Full-time

IT Administrator cum Sales Coordinator

Explore 3508+ Customer service coordinator in Dubai this December. Find roles across top companies and apply now to boost your career.

3508 customer service coordinator jobs IN Dubai

Customer Service Coordinator

Customer Service Coordinator

Service Coordinator

Project Coordinator

Sales Coordinator and Secretary

Guest Experience Coordinator

IT Administrator cum Sales Coordinator