sales executive

customer service representative Jobs in Uae

customer service representative

telesales executive

senior sales executive

tele sales executive

customer service executive

Best For You HR Consultancy

Requirements :
Candidate must have 3-4 Years native experience/1 year UAE experience as Customer Service Executive, must be fluent in English
Indian Nationals

Customer Service Executive

IMCD

<div>Customer Service Executive 
IMCD Middle East is looking for an experienced Customer Service Executive to join our team in the UAE.
The successful candidate will act as a primary point of contact, ensuring all customer queries and concerns are addressed efficiently and professionally.
<div>The position is responsible for:</div>
<ul><li>Improving customer service procedures, policies and standards</li><li>
 Communicating courteously with customers</li><li>
Investigating and solving customers' problems.</li><li>
 Preparing Purchase orders and following up on deliveries and documents</li><li>
Interacting with clients and building relationships</li><li>
Entering sales orders and creating invoices</li><li>
Liaising with third party suppliers for outbound and inbound shipments</li><li>
Keeping accurate records</li><li>
 Ensuring all ISO Standards are applied and maintained.</li></ul>
<div></div>
<div>Work Experience:</div>

Experience in customer service is essential, preferably within a similar industry.
<div>
Primary Job Location:</div>

Dubai, UAE
<div>
Travel:</div>

Minimal Travel
<div>
IMCD Offers</div>
<ul><li>Competitive total compensation package at market rate comprised of base salary and variable elements</li><li>
IMCD is an equal opportunity employer</li></ul></div>

Confidential Company

<h3>Job Overview:</h3>We are seeking a highly motivated and customer-focused Customer Service Executive to join our team. The role involves handling customer queries, ensuring excellent service delivery, and maintaining strong client relationships while representing the values of the organization.

Versatile Phoenix Hr Service Private Ltd.,

We are looking for a detail-oriented and customer-focused LCL Customer Service Executive to manage daily client interactions and ensure seamless handling of Less-than-Container Load (LCL) shipments. The role involves coordinating bookings, documentation, and shipment updates while maintaining strong customer relationships and supporting the sales team with retention and growth opportunities.Key Responsibilities<ul><li>Handle daily customer inquiries, providing accurate information on LCL schedules, rates, and shipment status.</li><li>Coordinate bookings with clients, overseas agents, and carriers to ensure smooth operations.</li><li>Manage end-to-end documentation including BL instructions, shipping advice, and pre-alerts.</li><li>Monitor shipments proactively, ensuring timely movement and updating customers on progress.</li><li>Resolve service issues, claims, and complaints promptly and professionally.</li><li>Collaborate with operations, sales, and finance teams to meet customer requirements effectively.</li><li>Build and maintain strong client relationships to enhance trust and secure repeat business.</li><li>Prepare regular customer service reports and highlight critical cases to management.</li><li>Support the sales team with customer retention initiatives and identify upselling opportunities.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business, Logistics, Supply Chain, or related field preferred.</li><li>2&ndash;5 years of experience in customer service within the freight forwarding, NVOCC, or logistics industry (LCL experience strongly preferred).</li><li>Strong understanding of LCL consolidation and international shipping documentation.</li><li>Excellent communication, problem-solving, and customer-handling skills.</li><li>Ability to manage multiple priorities under pressure with high attention to detail.</li><li>Proficiency in MS Office applications and experience with logistics/CRM systems.</li><li>Fluency in English; additional languages are an advantage.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>What is your visa status?</li><li>What is your joining availability?</li><li>What is your salary expectation?</li></ul>

LCL Customer Service Executive

Antal International LLC-FZ

Our client, a global beverage company, is looking to hire a Customer Service Executive with strong logistics experience, ideally from an FMCG or beverage background. Job Title: Customer Service Executive/Logistic OfficerDepartment: SalesReports to: Sales Director – Food Service & Traditional TradeLocation: Dubai, United Arab Emirates Job PurposeThe Customer Service Executive oversees the end-to-end order-to-delivery process for Food Service and Traditional Trade channels, ensuring accurate order processing, timely deliveries, and proactive communication with customers, internal teams, and logistics partners. This role is key to maintaining operational efficiency, customer satisfaction, andservice KPIs. Key Responsibilities• Receive, validate, and process all customer orders within agreed timelines.• Manage the generic order inbox and ensure timely execution.• Monitor order status daily and ensure alignment with invoicing and confirmation processes.• Assign smaller drop-size orders to van sales teams for better coverage.• Coordinate with drivers to achieve On-Time In-Full (OTIF) deliveries.• Provide proactive updates to customers on delivery schedules or delays.• Coordinate with 3PL teams to resolve operational challenges (delays, breakdowns, refusals).• Ensure timely communication with drivers regarding returns and customer feedback.• Verify and reconcile all Proofs of Delivery (PODs) with daily system reports.• Monitor daily vehicle inspection checklists to ensure safety compliance.• Maintain accurate records of delivery incidents, returns, and refusals.• Track service KPIs including OTIF, Case Fill Rate (CFR), and delivery cost per drop.• Prepare daily, weekly, and monthly reports on pre-sales deliveries, route efficiency, and returns.• Identify recurring operational issues and escalate as needed.• Support delivery team performance through monitoring attendance, productivity, and service levels.• Prepare and submit monthly/quarterly sales incentive reports aligned with commission structures.

Customer Service Executive- FMCG

Lithe Consulting Ltd

Overview We are looking for a Receptionist / Customer Service Executive to join a leading real estate organization in Dubai (Business Park View). The role combines front office management, customer service, and telesales responsibilities. Responsibilities <ul><li>Manage front office operations and provide excellent reception support</li><li>Deliver high-quality customer service to clients and visitors</li><li>Assist with telesales activities as part of the sales process</li></ul> Qualifications <ul><li>Female candidate with a presentable and professional appearance</li><li>Strong communication skills in English (additional languages are a plus)</li><li>Minimum 4+ years' experience in customer service, reception, or sales</li><li>Prior telesales / telecommunication experience is highly desirable</li><li>Customer-oriented mindset with strong interpersonal skills</li><li>Based in Dubai and available to work 6 days per week</li></ul> Benefits <ul><li>Competitive monthly salary of AED 7,000 - 8,000</li><li>Opportunity to join a reputable and dynamic team</li><li>Career growth potential within a well-established organization</li></ul><img src="https://www.jobg8.com/Tracking.aspx?n5tSDoUM%2b4YIoc9ku2iuLzi3oGhEuP74j" width="0" height="0" />

Receptionist / Customer Service Executive

ZAJEL Courier Services

The Call Center Executive is responsible to attend and respond to basic and typical customer inquiries and questions regarding the services, which ZAJEL provides.
<div>
 <ul>
 <li>Follows appropriate telephone etiquette (greeting and welcome, customer name, protocol before putting user on hold, tone of voice, offering more help, ending the call) to support and provide personalized customer service of the highest order</li>
 <li>Supports and provides customer service via phones and/or chat ensuring effective resolution of customer's concerns in the quickest possible manner</li>
 <li>Handles typical customer queries which include consistent problem areas and requires the jobholder to possess good knowledge of the services of the organization</li>
 <li>Listens and understands customer's concerns; provides required guidance and information using the available resources</li>
 <li>Ensures complete control of the call by managing difficult customer situations, responding promptly to the needs of the customers; identifies and escalates issues as and when required</li>
 <li>Refers customers to published materials or more senior associates in case of unresolved issues</li>
 <li>Completes either paper or electronic forms</li>
 </ul>
</div>

Explore 9982+ Customer service executive in Uae this October. Find roles across top companies and apply now to boost your career.

9982 customer service executive jobs IN Uae

Customer Service Executive

Customer Service Executive

Customer Service Executive

LCL Customer Service Executive

Customer Service Executive- FMCG

Receptionist / Customer Service Executive

Customer Service Executive