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Noorka

<div>Noorka Logistics is seeking a friendly and proactive Customer Care Executive to join our team in Dubai. This role is ideal for someone who excels at communication, enjoys assisting clients, and ensures a seamless customer experience across all touchpoints.

Key Responsibilities:
<ul>
<li>Respond promptly and professionally to customer inquiries via phone, email, and in-person.</li>
<li>Provide accurate information about company services, shipment tracking, and delivery schedules.</li>
<li>Handle customer complaints and resolve issues efficiently, escalating when necessary.</li>
<li>Maintain and update customer records and databases accurately.</li>
<li>Coordinate with operations and logistics teams to address customer concerns.</li>
<li>Assist in booking and scheduling shipments or services for clients.</li>
<li>Generate reports on customer interactions, feedback, and service performance.</li>
<li>Support the sales team by providing customer insights and follow-ups.</li>
<li>Ensure a positive customer experience at every point of contact.</li>
</ul>
Qualifications:
<ul>
<li>Previous experience in customer service, preferably in logistics or transportation.</li>
<li>Strong verbal and written communication skills in English.</li>
<li>Ability to multitask, prioritize, and work under pressure.</li>
<li>Proficiency in MS Office and customer management systems.</li>
<li>Excellent interpersonal and problem-solving skills.</li>
<li>Professional demeanor with a customer-first attitude.</li>
</ul>
Joining Noorka Logistics in Dubai as a Customer Care Executive gives you the opportunity to be the key link between our clients and operations. If you are committed to delivering outstanding service and building strong customer relationships, we encourage you to apply.</div>

Customer Care Executive

Trustbend Logistics

<div>Trustbend Packers &amp; Movers is seeking a Customer Care Executive to join our dynamic team in Dubai. We are looking for a well-spoken, service-oriented individual who can handle customer inquiries with professionalism and ensure a smooth experience for every client. If you enjoy helping people and can manage communication efficiently, this role is ideal for you.

Key Responsibilities:
<ul>
<li>Handle incoming calls, emails, and customer messages promptly and professionally.</li>
<li>Provide accurate information about services, pricing, and delivery schedules.</li>
<li>Assist customers with booking, tracking, and service-related queries.</li>
<li>Follow up with clients to confirm requirements and ensure satisfaction.</li>
<li>Coordinate with the operations and logistics teams to resolve issues quickly.</li>
<li>Maintain customer records, complaints, and service logs.</li>
<li>Support the sales team by generating leads and scheduling service appointments.</li>
<li>Manage customer feedback and escalate concerns when necessary.</li>
<li>Ensure a positive and smooth customer experience at every interaction.</li>
</ul>
Qualifications:
<ul>
<li>Previous experience in customer service, preferably in logistics or service industries.</li>
<li>Strong communication skills in English; additional languages are an advantage.</li>
<li>Good computer skills (MS Office, CRM tools).</li>
<li>Ability to handle pressure and multitask effectively.</li>
<li>Professional attitude, patience, and problem-solving ability.</li>
<li>Strong interpersonal skills and a customer-first mindset.</li>
</ul>
Becoming a Customer Care Executive at Trustbend Packers &amp; Movers in Dubai offers you the chance to be a valuable link between clients and operations. If you thrive in a customer-focused environment and enjoy ensuring smooth service delivery, we welcome your application.</div>

Zahr Freighters

<div>Zahr Freighters, a leading logistics and freight solutions provider in Dubai, is seeking a friendly and professional Customer Care Executive to join our team. This role is ideal for someone who enjoys assisting clients, resolving inquiries, and ensuring a positive customer experience in a fast-paced logistics environment.

Key Responsibilities:
<ul>
<li>Serve as the first point of contact for clients via phone, email, and in-person inquiries</li>
<li>Address customer queries, complaints, and feedback in a timely and professional manner</li>
<li>Maintain accurate records of customer interactions and transactions</li>
<li>Coordinate with internal teams, including logistics and operations, to resolve issues</li>
<li>Provide updates to clients regarding shipment status and delivery schedules</li>
<li>Assist in preparing reports and analyzing customer feedback to improve services</li>
<li>Promote company services and ensure customer satisfaction at all times</li>
<li>Follow up on pending requests and ensure resolution within company timelines</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, Communication, or a related field</li>
<li>1&ndash;3 years of experience in customer service, preferably in logistics or transportation</li>
<li>Excellent verbal and written communication skills in English; knowledge of Arabic is a plus</li>
<li>Strong problem-solving and interpersonal skills</li>
<li>Proficiency in Microsoft Office and customer management software</li>
<li>Ability to work in a fast-paced environment and handle multiple tasks</li>
<li>Friendly, professional, and client-focused attitude</li>
</ul>
At Zahr Freighters, we believe exceptional customer service is key to building lasting relationships and client trust. As a Customer Care Executive in Dubai, you will play a vital role in ensuring smooth communication, resolving client issues, and enhancing overall customer satisfaction. If you are passionate about helping clients and delivering excellence, we invite you to join our team.</div>

Gulf Worldwide Distribution FZE

We are seeking candidates for Customer Care Executive role responsible for the efficient management of the daily sales cycle, from order collection and processing to final logistics coordination and customer communication. This role requires strong organizational skills and attention to detail to ensure timely and accurate execution of all administrative and coordination tasks.Key ResponsibilitiesThe successful candidate will be responsible for the following core areas:<ul><li>Order Management: Managing customer requirements and ensuring the timely collection of orders on a daily basis from customers and Sales Managers.</li><li>Documentation: Preparing and accurately issuing sales confirmations and invoices.</li><li>Sales Administration: Preparing and processing Sales Returns, Warranty Requests, and handling all other related documentation and administrative aspects.</li><li>Logistics Coordination: Liaising directly with the Logistics Department to coordinate the timely delivery and collection of orders.</li><li>Customer Support: Serving as a primary point of contact for daily communication with customers.</li><li>Financial Administration: Preparing and sending Stock Lists and Statement of Accounts to customers.</li><li>Reporting: Preparing and presenting operational and sales coordination reports during weekly meetings.</li></ul>Candidate Requirements<ul><li>Education: Must be a Graduate.</li><li>Experience: Experienced in Sales Coordination and results-oriented in previous roles.</li><li>Skills: Should be highly organized and possess excellent communicative abilities.</li><li>Technical Proficiency: Must have experience in Computer Operations (e.g., standard office software, ERP/CRM).</li><li>Language: Must be fluent in Hindi (verbal and written).</li></ul>Industry Advantage: Previous experience in the Auto Motive Spare Parts segment will be a significant added advantageJob Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Al Jassim Electromechanical LLC

Role Overview:We are seeking a dedicated and well-spoken Customer Care Executive to manage tenant calls, coordinate service requests, and support daily operations within our facility management team. The ideal candidate must have strong communication skills in English and Hindi and be capable of handling tenant complaints in a professional and efficient manner.Key Responsibilities:<ul><li>Attend inbound and outbound calls related to tenant complaints and service requests.</li><li>Register, track, and follow up on complaints until closure.</li><li>Coordinate with technical teams and supervisors to ensure timely resolution of issues.</li><li>Prepare daily, weekly, and monthly reports.</li><li>Send email updates to tenants, clients, and internal departments.</li><li>Maintain documentation and collect data after work completion.</li><li>Ensure all communication and records are updated in the system.</li><li>Provide excellent customer service and maintain a positive company image.</li></ul>Requirements:<ul><li>Strong verbal and written communication skills in English and Hindi .</li><li>Previous experience in customer service or facility management is preferred.</li><li>Proficiency in MS Office (Excel, Word, Outlook).</li><li>Ability to multitask and handle pressure in a fast-paced environment.</li><li>Good coordination and follow-up skills.</li><li>Professional attitude, patience, and problem-solving ability.</li><li>Husband-visa candidates preferred; are more desirable.</li></ul>Working Conditions:<ul><li>Full-time role within a Facility Management environment.</li><li>May require occasional extended hours depending on operational needs.</li></ul>Job Type: Full-timePay: AED1,500.00 - AED2,000.00 per month

Customer Service Executive

Al-Futtaim

<div>Job Requisition ID: 174533
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the role

Provide exceptional, compliant and efficient service to Financial Services, Rental and leasing customers across phone, email and walk-in channels; resolve queries and complaints; own case closure end-to-end; and perform contract-related administration in line with SOPs and KPIs (CSAT, FCR, AHT, SLA). 


What you will do
<ul>
<li>Handle inbound calls/emails via the contact centre platform (e.g., Genesys) and respond within departmental SLAs; log and dispose every interaction in CRM and ensure clear notes and documentation</li>
<li>Deliver First Contact Resolution by diagnosing issues, coordinating with internal teams (maintenance/logistics/collections/AR) as needed, and proactively updating customers until closure</li>
<li>Perform administrative tasks on customer contracts (renewals/expiries, fines &amp; lock notices, damage estimates, off hire, replacements), ensuring accuracy in enterprise systems (e.g., CarPro &amp; Accipiens) and related tools</li>
<li>Meet and greet walk in customers at head office/branches; verify identity, triage requests, and provide timely resolution or escalation as required</li>
<li>Adhere to Customer Care SOP (requests, outgoing contact, and complaint handling), ensuring acknowledgements, investigation, documented outcomes, and formal resolutions within stipulated timelines; comply with KYC/data privacy/AML where applicable.</li></ul> 


Required Skills to be successful
<ul>
<li>Strong communication skills</li>
<li>Expert in delivering exceptional Client experiences</li>
<li>Background of Customer Relations &amp; Financial Services</li></ul> 


About the Team

This role reports to Assistant Manager &ndash; Customer Services 


What equips you for the role
<ul>
<li>Diploma/Bachelor&rsquo;s preferred</li>
<li>1&ndash;3 years in contact centre or front line customer service; car rental/leasing or financial services exposure is an advantage</li></ul> 
About Al-Futtaim Group Real Estate 
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. 
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. 
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
About Al-Futtaim Malls 
Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
About Al-Futtaim Engineering &amp; Technologies 
Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions. 
 
The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. 
 
The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. 
 
These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</div>

Customer Service Representative

GULF CAR AUCTION LLC

Job Summary:We are seeking a dedicated and customer-focused Customer Service Representative to join our team in Sharjah. The ideal candidate must be currently residing in Sharjah and experienced in handling customer inquiries professionally and efficiently. Preference will be given to candidates who are fluent in Hindi and English and have strong communication skills suited to serving our Hindi customer base.Key Responsibilities:<ul><li>Handle incoming calls, messages, and customer inquiries promptly and professionally.</li><li>Provide accurate information about products, services, and company policies.</li><li>Resolve customer concerns and follow up to ensure timely closure.</li><li>Maintain customer records and update internal systems accurately.</li><li>Coordinate with internal teams (sales, logistics, operations) to fulfil customer requests.</li><li>Ensure high levels of customer satisfaction and service quality.</li><li>Prepare daily and weekly reports related to customer interactions.</li></ul>Requirements:<ul><li>Must be currently residing in Sharjah, UAE.</li><li>Excellent communication skills in Hindi , and English .(Malyalam is an advantage)</li><li>Previous experience in customer service is preferred.</li><li>Strong interpersonal skills with a positive and professional attitude.</li><li>Ability to multitask and work under pressure.</li><li>Proficient in basic computer applications (MS Office, WhatsApp Business, CRM preferred).</li><li>Female applicants are preferred due to the nature of the role and workplace requirements.</li></ul>Benefits:<ul><li>Competitive salary package</li><li>Visa and benefits as per UAE labour law</li><li>Professional and supportive working environment</li><li>Career growth opportunities</li></ul>How to Apply:Interested candidates who meet the above criteria may send their CV to (0501410828)Job Type: Full-timePay: From AED2,500.00 per month

Customer Service Representative ( Female)

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6778 customer care executive jobs IN Uae

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Service Executive

Customer Service Representative

Customer Service Representative ( Female)