sales manager

customer service executive / auctioneer Jobs in Oman

customer service executive / auctioneer

guest experience supervisor

inside sales/counter sales

it support specialist

customer service

Marhaba Cars Auction LLC

Customer Service Executive / AuctioneerLocation: Oman Nationality Preferred: Egyptian Employment Type: Full-TimeJob SummaryWe are seeking an energetic, confident, and customer-focused Customer Service Executive / Auctioneer to join our team. The ideal candidate will have excellent public speaking skills, the ability to engage audiences, and a passion for delivering outstanding customer service. The role involves conducting auctions, interacting with customers, handling inquiries, and ensuring a professional and exciting auction experience.Key Responsibilities<ul><li>Conduct live auctions in a professional, engaging, and energetic manner.</li><li>Announce and present auction items clearly and confidently to participants.</li><li>Interact with customers, answer inquiries, and provide information regarding auction procedures.</li><li>Maintain a positive and professional relationship with customers and bidders.</li><li>Assist in registering bidders and verifying customer information.</li><li>Promote auction participation and encourage competitive bidding.</li><li>Resolve customer concerns and escalate issues when necessary.</li><li>Coordinate with the operations team to ensure smooth auction proceedings.</li><li>Prepare auction-related reports and maintain accurate records.</li><li>Ensure compliance with company policies and auction regulations.</li></ul>Requirements<ul><li>Egyptian nationality preferred.</li><li>Previous experience in customer service, sales, hospitality, event hosting, or auctioneering is an advantage.</li><li>Strong public speaking and presentation skills.</li><li>Energetic, outgoing, and confident personality.</li><li>Excellent communication skills in Arabic and English.</li><li>Ability to engage and influence audiences effectively.</li><li>Strong customer service orientation and interpersonal skills.</li><li>Ability to work under pressure and in a fast-paced environment.</li><li>Proficient in basic computer applications.</li></ul>Preferred Skills<ul><li>Experience as an auctioneer, presenter, host, MC, or sales professional.</li><li>Strong negotiation and persuasion abilities.</li><li>Excellent crowd engagement skills.</li><li>Professional appearance and demeanor.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Visa and employment benefits as per company policy.</li><li>Career growth opportunities within the organization.</li></ul>If you are a dynamic public speaker who enjoys interacting with people and creating excitement, we would love to hear from you.Work Location: In person

Customer Service Executive / Auctioneer

iSTYLE Oman

<div>
 
 Job Title
 
 
 
 
 Retail Sales Executive
 
 
 
 
 Job Scope
 
 
 
 The Retail Sales Executive is accountable for reflecting and maintaining a professional image of the store through promoting customer service excellence and using product knowledge and enhanced selling techniques to achieve monthly targets.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers&rsquo; needs
 </li>
 <li>
 Establish solid relationships with customers, cross/upsell and deliver excellent product awareness
 </li>
 <li>
 Ensure the shop is kept clean and tidy at all times
 </li>
 <li>
 Maintain an awareness of all products, promotions, advertisements and new releases
 </li>
 <li>
 Ensure proper display and visual merchandising standards according to communicated guidelines at all times
 </li>
 <li>
 Assist in processing and replenishing merchandise and participate in the receipt of stocks
 </li>
 <li>
 Recognize security risks and thefts and handle situations as fast and professionally as possible
 </li>
 <li>
 Conform to all policies and procedures namely those regarding to payments and exchanges, security practices and loss prevention
 </li>
 <li>
 Complete necessary trainings, enroll to training portals and maintain the latest certificates
 </li>
 <li>
 Actively seek inputs from customers, efficiently address complaints and escalate when needed to reinforce service standards.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 
 Education
 
 
 
 High School Diploma or a Bachelor&rsquo;s/Technical degree.
 
 
 
 Experience
 
 
 
 No previous experience needed.
 
 
</div>

Retail Sales Executive

Apparel Group

<div>
 POSITION OBJECTIVE
 
 
 <ul>
 <li>
 The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
 </li>
 <li>
 Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager
 
 
 </li>
 </ul>
 Key Responsibilities
 
 
 
 Customer Service
 
 
 
 <ul>
 <li>
 Greet the customers and assist them in selecting the right product.
 </li>
 <li>
 Convert the window shoppers to ultimate buyers.
 </li>
 <li>
 Promote the Club Apparel Loyalty Program of the company for repeat sales
 </li>
 <li>
 Serve Customers with the highest standards and follow the company guideline of selling ( GUEST &ndash; Greet, Understand, Explain, Sell, Thank)
 </li>
 <li>
 Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge
 </li>
 <li>
 Must be presentable and well-groomed at all the times
 </li>
 <li>
 Flexible to work for extended hours during the Sale period
 </li>
 <li>
 Must possess up to date product knowledge and ensure minimal stock loss.
 </li>
 <li>
 Flexible to work for extended hours during the Sale period.
 
 
 </li>
 </ul>
 
 Merchandise
 
 
 
 <ul>
 <li>
 Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
 </li>
 <li>
 Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
 </li>
 <li>
 Record the inventory inward / outward and maintain the report of the same Process
 </li>
 <li>
 Handle the POS (Point of Sale) / Billing Counter efficiently
 </li>
 <li>
 Tally money in the cash till during the beginning / end of the shifts
 </li>
 <li>
 Issue receipts / refunds / change to the customers correctly
 </li>
 <li>
 Process the payments by cash / credit cards / vouchers / automatic debits
 </li>
 <li>
 Ensure awareness and vigilance at all times of security in the store without any negligence
 </li>
 <li>
 Must be flexible to work for varied shifts and overtime as per the business requirement
 </li>
 <li>
 Adhere to SOP &amp; Loss Prevention Policies
 </li>
 <li>
 Maintain confidentiality of the sales figures to the outside party
 </li>
 </ul>
</div>

Sales Associate

Uni Globe Consultants

We're Hiring &ndash; Telecaller (Immigration Consultancy)Location: Muscat, OmanRequirementsMinimum 1 year of experience in Call Center, Telecalling, Customer Service, or Tele Sales Fluent in Hindi &amp; English or Bengali &amp; English Excellent communication and persuasion skills Target-oriented and confident in speaking with clientsKey ResponsibilitiesMake 100 connected calls per day. Schedule meetings for immigration consultationsFollow up with prospective clients and maintain client records Achieve daily and monthly appointment targetsSalary &amp; BenefitsOMR 180 &ndash; 250 per month (depending on experience) Attractive Sales Commission on successful client conversions resulting from meetings scheduled by you and closed by the consultant. Performance-based growth opportunitiesIf you are energetic, goal-driven, and passionate about sales, we'd love to hear from you!Send your CV via WhatsApp on +968 96900682Pay: RO180.000 - RO250.000 per monthWork Location: In person

Telecaller/ Telemarketer

IHG Hotels & Resorts

<div>About Us

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

We are looking for a passionate and efficient Guest Relations Agent to provide high-quality service to our hotel guests. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and guest-oriented, as you&rsquo;ll serve as a primary point of contact for our guests. Your goal will be to ensure our guests enjoy themselves and plan to come back to our hotel. (guest journey)

A little taste of your day-to-day
<ul>
<li>Kicking off truly memorable guest experiences with the warmest of welcome.</li>
<li>Acknowledging IHG One Rewards Loyalty programs and returning guests in person or over the phone.</li>
<li>Completing daily tasks in GR making sure they are completed within required time frame ensuring appropriate follow up.</li>
<li>Maintaining highest level of communications within all departments making sure crucial information is conveyed at all times.</li>
<li>Making the check-in and check-out process feel swift and seamless</li>
<li>Staying one step ahead of our guests&rsquo; needs to anticipate requests and offer tailored recommendations</li>
<li>Being our guests trusted contact &ndash; helping with everything from bill issues to restaurant recommendations.</li>
<li>Address guest complaints, ensuring appropriate follow up and resolution</li>
<li>Reporting to Guest Relation / Front Office Manager</li>
</ul>
What we need from you
<ul>
<li>Excellent communication skills.</li>
<li>Problem-solving skills, turning issues into opportunities so every guest leaves with great memories.</li>
<li>Fluency in the Arabic &amp; English language - extra language would be preferred, but not essential.</li>
<li>Literate and tech-savvy - you&rsquo;ll need a good grasp of reading, writing, basic maths and computer skills, including familiarity with Opera PMS.</li>
<li>Preferred working experience with guest relations roles within International Luxury Hotel Brands.</li>
<li>A customer-oriented and professional attitude</li>
<li>Excellent organizational and time-management skills</li>
</ul>
What We Offer

We&rsquo;ll reward all your hard work with competitive salary and benefits.

Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Guest Relation Agent (Arabic Speaker )

Sheraton Hotels & Resorts

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26070906
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 P.O. Box 3260, Ruwi, Muscat, Oman, Oman, 112VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Guest Experience Expert (Omani only)

Beeline shipping LLC

We are seeking an experienced and result-oriented Branch Head to oversee and manage the overall operations, business development, customer service, and profitability of our freight forwarding and logistics branch in Oman. The ideal candidate should possess strong leadership skills, operational expertise, and a solid background in freight forwarding, shipping, customs clearance, transportation, and client relationship management.Key Responsibilities:Operations Management:-<ul><li>Oversee day-to-day branch operations including air freight, sea freight, land transportation, warehousing, and customs clearance.</li><li>Ensure smooth coordination between operations, sales, customer service, and documentation teams.</li><li>Monitor shipment movements and ensure timely delivery of cargo.</li><li>Maintain compliance with Oman customs regulations, company policies, and international logistics standards.</li><li>Resolve operational issues, delays, and customer escalations efficiently.</li></ul>Business Development &amp; Sales:-<ul><li>Develop and implement strategies to achieve branch revenue and profitability targets.</li><li>Identify new business opportunities and expand the customer base.</li><li>Build and maintain strong relationships with key clients, shipping lines, airlines, transporters, and agents.</li><li>Lead the sales team to achieve monthly and annual targets.</li><li>Conduct market analysis and competitor monitoring.</li></ul>Financial &amp; Administrative Management:-<ul><li>Manage branch budgets, expenses, profitability, and cost control measures.</li><li>Monitor invoicing, receivables, and payment collections.</li><li>Prepare branch performance reports and management updates.</li><li>Ensure proper documentation and record maintenance.</li></ul>Team Leadership:-<ul><li>Lead, motivate, and supervise branch staff.</li><li>Conduct employee performance evaluations and training.</li><li>Maintain discipline, teamwork, and a positive work culture.</li><li>Coordinate recruitment and manpower planning for the branch.</li></ul>Customer Relationship Management:-<ul><li>Ensure high levels of customer satisfaction and service quality.</li><li>Handle major customer complaints and provide effective solutions.</li><li>Maintain long-term business relationships with corporate clients.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree in Logistics, Supply Chain, Business Administration, or related field.</li><li>Minimum 5&ndash;10 years of experience in freight forwarding and logistics operations.</li><li>Prior experience in a managerial or branch handling role with an Oman frieght forwarding company</li><li>Strong knowledge of freight forwarding, shipping documentation, customs procedures, and transportation operations.</li><li>Excellent leadership, communication, negotiation, and problem-solving skills.</li><li>Ability to manage branch profitability and business growth.</li><li>Knowledge of Oman logistics market and local regulations.</li><li>Proficiency in MS Office and logistics ERP/software systems.</li></ul>Pay: RO800.000 - RO1,500.000 per monthWork Location: In person

Branch In Charge-Logistics

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