food & beverage supervisor

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food services supervisor

guest service agent / associate omani Jobs in Oman

guest service agent / associate omani

house keeping manager

guest experience supervisor

VOCO

<div>We are thrilled to announce the upcoming opening of voco Muscat Al Mouj, a stylish and contemporary hotel set to bring a fresh energy to one of Muscat&rsquo;s most dynamic waterfront destinations. As part of the global IHG Hotels &amp; Resorts family, voco&trade; is known for its unique blend of reliable comforts, thoughtful touches, and a warm, welcoming atmosphere. At voco Muscat Al Mouj, we&rsquo;re preparing to open our doors soon &mdash; and we&rsquo;re looking for passionate, talented individuals to help us bring this exciting new property to life. This is a unique opportunity to be part of a pre-opening team where your ideas, energy, and commitment will help shape the hotel&rsquo;s culture and guest experience from day one. Whether you&rsquo;re looking to grow your career or take on a new challenge, voco Muscat Al Mouj offers a collaborative environment, strong development opportunities, and the chance to be part of a bold, modern brand that celebrates individuality.
We are looking for a passionate and service-oriented Guest Experience Supervisor to oversee daily guest interactions and ensure consistently high standards of service delivery. In this role, you will be the face of the hotel, supporting front-line teams in delivering personalized experiences that exceed guest expectations and enhance satisfaction. The ideal candidate has strong interpersonal skills, a hands-on leadership approach, and a deep understanding of hospitality service standards.
YOUR DAY-TO-DAY:<ul><li>
Supervise the daily operations of the Guest Services/Front Office team to ensure smooth and efficient service.</li><li>
Act as a key point of contact for guests, resolving complaints, special requests, and feedback with professionalism and urgency.</li><li>
Monitor and elevate the guest journey from pre-arrival to post-departure, ensuring every interaction is warm, personalized, and in line with brand standards.</li><li>
Conduct regular service audits, lobby presence, and guest engagement activities.</li><li>
Support and train staff on service protocols, upselling techniques, complaint handling, and guest personalization.</li><li>
Collaborate with housekeeping, food &amp; beverage, concierge, and other departments to ensure seamless guest experiences.</li><li>
Track and analyse guest feedback from surveys and review platforms (e.g., Medallia, TripAdvisor) and initiate corrective actions where necessary.</li><li>
Maintain accurate records of VIP guests, guest preferences, service recovery cases, and loyalty program activity.</li><li>
Assist with check-ins and check-outs during peak periods and high occupancy.</li><li>
Ensure the front-line team adheres to grooming, conduct, and brand service standards.</li></ul>
WHAT WE NEED FROM YOU:<ul><li>
Diploma or degree in Hospitality Management or a related field.</li><li>
2&ndash;4 years of experience in a front office, guest relations, or supervisory hospitality role.</li><li>
Proven customer service and conflict resolution skills.</li><li>
Excellent communication and interpersonal abilities.</li><li>
Proficient in hotel PMS systems (e.g., Opera, Protel) and Microsoft Office.</li><li>
Strong problem-solving skills and ability to work in a fast-paced, guest-facing environment.</li><li>
Flexibility to work shifts, weekends, and holidays.</li></ul>
WHAT YOU CAN EXPECT FROM US:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global family.
Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div> <div id='job-id'>Job Id: wXFX2gY1N9bje1QIodkLyQZk+bmc6RoQ0LZnYF6IvCnSkNDhALqWVjZzBALkmPOMnz4b4hCj3iISRO11NORCSb9DDjxeWrf1KvMOBAuOnr2x2BmUX3rHM5hjmsboAObdq34NRD4gTnrNzTsoqno6egd30Jc=</div>

Guest Experience Supervisor

Renaissance Corporate Services

Shangri-La Barr Al Jissah Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
The Food & Beverage Service Leader is responsible for assisting the Supervisor in managing day-to-day operations of the dining outlet. This role focuses on delivering excellent guest service, supporting the service team, maintaining hygiene standards, and ensuring smooth service flow. As a hands-on leader, the Service Leader also serves as a role model in guest engagement and teamwork.
 
Key Responsibilities: 
Lead by example on the floor by providing attentive, courteous, and professional service to all guests.
 Support the Supervisor in coordinating service operations and staff allocation.
 Ensure food and beverage items are served accurately and efficiently in line with service standards.
 Guide and assist junior team members during service to ensure consistency and speed.
 Monitor cleanliness and organization in the dining area at all times.
 Communicate effectively with the kitchen and bar to ensure timely and correct order delivery.
 Respond promptly and professionally to guest inquiries or complaints, escalating when necessary.
 Support in training new staff members on service standards and outlet procedures.
 Help manage daily inventory of service equipment, menus, and station setup.
 Promote menu items and specials to guests to enhance their dining experience.
 Follow hygiene, grooming, and safety protocols in accordance with hotel policies.
 Maintain a strong floor presence and ensure guests’ needs are proactively met.
 
Qualifications: 
Previous experience in a restaurant or hotel F&B outlet, leadership experience is an advantage.
 Excellent interpersonal and communication skills in English (additional languages are a plus).
 Strong guest service mindset with attention to detail.
 Ability to remain calm and professional under pressure.
 Flexible to work rotating shifts, including weekends and holidays.
 Knowledge of food safety, hygiene, and basic service protocols. <div id='job-id'>Job Id: QI5cBYqYkoj3V+mIuqL9hv11auKTnD4/AnccMLN9dTBStzQCXE15yfwM6QQVZwVJ+xhrHAuh8V9sRE4jNf+EnH4ybFufrQaxXZu6oFt+Vb/pqTCW1TZzWUgcpeVyMjF9WZMjbsNb+6ZbPQ9PhADAGl8dTZuKybTSSJHzKrkXVbePrdNdCwWZ+WB3QT4mKlGvAwmohz9kosBVBRl45Rfl9xzxJGJEayn0GLgzzDzf7sr5QteNr4qnsg/3eS9VNjGqG8qDDxpfgBHspbZ+H3Bgo+9tHVc=</div>

F&B Service Leader - Moroccan Concept (172839)

Shangri-La Barr Al Jissah Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
The Room Attendant is responsible for the cleanliness and overall appearance of guest rooms, ensuring a high standard of hygiene, comfort, and presentation is maintained. This role plays a vital part in delivering a welcoming and memorable stay experience for guests.
 
Key Responsibilities: 
Clean, tidy, and service guest rooms daily following hotel brand standards.
 Make beds, replace linens, clean bathrooms, dust furniture, and replenish amenities.
 Report any maintenance issues, missing items, or room damage to the supervisor promptly.
 Ensure all rooms meet cleanliness standards before guest check-in.
 Restock housekeeping trolleys with linens, toiletries, and cleaning supplies.
 Handle guest belongings with care and respect guest privacy at all times.
 Respond to guest requests and queries in a polite and efficient manner.
 Follow health, hygiene, and safety regulations, including proper chemical handling.
 Adhere to hotel policies, procedures, and grooming standards.
 Support linen and laundry operations as needed.
 Collaborate with other housekeeping and maintenance team members for smooth operations.
 
Qualifications and Skills: 
Prior housekeeping or cleaning experience preferred, but not required.
 Physically fit and able to lift, bend, and stand for extended periods.
 Basic understanding of English; other language skills are a plus.
 Attention to detail, efficiency, and strong time-management skills.
 Friendly, courteous, and respectful toward guests and colleagues.
 Willingness to work in shifts, weekends, and holidays. <div id='job-id'>Job Id: GZ8D7Znu3VOPBoBAIU8HoZsh+RxCRxWspGXnCLyT/BB0yk1y02haCvxFAmFQNZHulQ2G9CWIJUkrmAd3Q0sPSGPmgabQMjIrf23q9RwblJLCQqvZQE9UE0/qmskX+U9ERZJ16SNwZPFKT57q/WbSClbTlZ7VjSKGNqnKV1p54A8G1YNtCKUwPlcomSrWKjAPgbaQtZMjNeAbdMcBxJS/HWBVse0BslkNO5zGuKVoquL+g2iEGlTDDv8yXStqKhGXATKGyum790IjDmkBg8WR5T1OmjM=</div>

Room Attendant - Housekeeping (172829)

Shangri-La Barr Al Jissah Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
The Fitness Supervisor oversees the daily operations of the fitness center, ensuring a safe, clean, and engaging environment for guests and members. This role involves supervising fitness activities, providing personal training, maintaining equipment, and supporting wellness programs in line with the hotel’s brand and guest experience standards.
 
Key Responsibilities: 
Supervise the daily functioning of the fitness center and ensure it is well-maintained, clean, and guest-ready at all times.
 Deliver high-quality fitness sessions, including personal training, group classes (e.g., yoga, HIIT), and guest orientation.
 Monitor safety and correct usage of fitness equipment by guests and colleagues.
 Provide expert fitness advice tailored to individual guest needs and goals.
 Maintain and inspect gym equipment regularly; report or coordinate repairs as needed.
 Support wellness initiatives, monthly challenges, and guest engagement activities.
 Ensure all guests are greeted warmly and assisted professionally.
 Maintain accurate records of usage, class attendance, and equipment inspections.
 Collaborate with Spa/Recreation teams on combined wellness offerings and packages.
 Train and mentor junior fitness staff or recreation attendants.
 Assist in developing new fitness programs and wellness schedules.
 Support front desk operations in recreation when needed (e.g., booking classes, guest registration).
 Promote safety, hygiene, and hospitality service excellence at all times.
 Ensure compliance with health and safety regulations, including first aid readiness. <div id='job-id'>Job Id: q6RoTjwYI7OF3gWb3p6gRJ1P/+w+h4WFO+/LbEzawzi61PRyVF0J8dcAzT8hDz420pmmAEZkCek96PsSVpWcHROESRZsFe6TQqCKzt/kb58FlGt9QCle6rxMlZBv5P0ubWzF7h6QL23SLxgU6gVd3ymYF/Nh90h7F+ElqaTpcydnSR+dS6F825YEETZFmLnbdufmMiHytxMPMOZ7NRx7ZHc7XyP/mmw4ilmDWaULobdyVz3K4YrvXkOhTDkcBvP80q3tD8IWUoHNSNjfdSrVKc+0cuo=</div>

Fitness Supervisor (172835)

Mandarin Oriental

<div>
 
 Front Office Supervisor
 
 
 
 Mandarin Oriental Muscat is looking for a Front Office Supervisor to join our Front Office team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 Scope of Position
 
 
 
 The Front Office Supervisor will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Front Office Supervisor will run the daily operations of the reception desk. The Front Office Supervisor will assist the Front Office Management team in running daily shifts when needed.
 
 
 <ul>
 <li>
 Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the Reception.
 </li>
 <li>
 Provide direction and support to all FO colleagues at any time, particularly during the operational hours.
 </li>
 <li>
 Support the Assistant FO Manager - Front Office Manager when required to train colleagues in accordance with the applicable standards and policies.
 </li>
 <li>
 Follow the duty schedule and assure all tasks are completed at all times in a timely manner.
 </li>
 <li>
 Assure the back and front of house areas of the Reception are clean and tidy at all times.
 </li>
 <li>
 Constantly identify areas for improvement in Front Office service quality through guest comments, comment cards and guest incident reports and share observations and recommendations with the Assistant FO Manager - Front Office Manager
 </li>
 <li>
 Encourage proactive, efficient and effective communication within the team in order to promote a climate of teamwork and enthusiasm.
 </li>
 <li>
 Ensure that Mandarin Oriental, Muscat's grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.
 </li>
 <li>
 Identify departmental learning and development needs for all colleagues of the department and share those with the Assistant FO Manager - Front Office Manager.
 </li>
 <li>
 Checking in advance on manning levels and other parameters affecting shifts on a daily basis.
 </li>
 <li>
 Support the Assistant FO Manager - Front Office Manager to maintain a clear overview of PSMS by carrying out regular checks on accuracy of the system
 </li>
 <li>
 To report through the assigned system and follow up all maintenance defaults affecting delivery of service.
 </li>
 <li>
 To ensure cashiering is carried out properly by the team and daily cash and credit collections are in order and submitted to accounting after end of shift.
 </li>
 <li>
 To perform and check all duties related to shift opening and closing check list.
 </li>
 <li>
 Handle effectively any kind of customer complaints being verbal or written. More severe customer complains will be reported to managers without fail.
 </li>
 <li>
 Greet and escort guests promptly to their rooms.
 </li>
 <li>
 Handle guests&rsquo; complaints
 </li>
 <li>
 Help the Bell team when needed
 </li>
 <li>
 Handle cash drawer properly as outlined in the MODUB Controller&rsquo;s manual
 </li>
 <li>
 Ensure team product knowledge is maintained, updated and regularly tested.
 </li>
 <li>
 Attend and conduct meetings during absence or unavailability of management team.
 </li>
 <li>
 Perform any other reasonable duties as required by the Assistant FO Manager - Front Office Manager.
 </li>
 <li>
 Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues
 </li>
 <li>
 Communicate clearly with the Night Auditor and Accounting.
 </li>
 <li>
 Stay current with developments and procedures in the hotel by attending daily Front Office briefings and reviewing the Front Office communications board regularly
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: uhhG3XA/YMHrZkMsWag5RdZwg70iTVBaV+F1QKixnWbQwomBk+hZd7XWwoyq372sDt22dJEpdqFzlwE1CmsR5J/dbB+MYxZLjHQJ0Vp+ceFfOot1t2OIElUXCfYzc+UEV9/x8USUigh1FeMLDwbJQPR2lr6chczhTkSxTcmc+MAQT3ozr57UBeTwFY7YxtNSpsLUlu9YtqSVRZne4qBuGPZQhO4kH9jq7LwoV7Jrng==</div>

Front Office Supervisor - Omani National

<div>We are thrilled to announce the upcoming opening of voco Muscat Al Mouj, a stylish and contemporary hotel set to bring a fresh energy to one of Muscat&rsquo;s most dynamic waterfront destinations. As part of the global IHG Hotels &amp; Resorts family, voco&trade; is known for its unique blend of reliable comforts, thoughtful touches, and a warm, welcoming atmosphere. At voco Muscat Al Mouj, we&rsquo;re preparing to open our doors soon &mdash; and we&rsquo;re looking for passionate, talented individuals to help us bring this exciting new property to life. This is a unique opportunity to be part of a pre-opening team where your ideas, energy, and commitment will help shape the hotel&rsquo;s culture and guest experience from day one. Whether you&rsquo;re looking to grow your career or take on a new challenge, voco Muscat Al Mouj offers a collaborative environment, strong development opportunities, and the chance to be part of a bold, modern brand that celebrates individuality.

The In-Room Dining Supervisor is responsible for overseeing the day-to-day operations of the in-room dining (room service) department. This role ensures the prompt, courteous delivery of food and beverage orders to guest rooms while maintaining the highest standards of service, cleanliness, and hospitality. The supervisor leads and supports the in-room dining team to deliver exceptional guest experiences and achieve departmental goals.

YOUR DAY-TO-DAY:
<ul>
<li>Supervise and coordinate all activities related to in-room dining service.</li>
<li>Ensure timely and accurate delivery of guest orders with professional presentation.</li>
<li>Maintain consistent service standards, ensuring guest satisfaction and resolving any complaints promptly and effectively.</li>
<li>Train, coach, and support room service attendants to uphold service excellence.</li>
<li>Monitor staff grooming, performance, and adherence to service protocols.</li>
<li>Ensure orders are accurately prepared and presented in accordance with hotel standards.</li>
<li>Maintain cleanliness and hygiene in pantry, trays, trolleys, and service areas.</li>
<li>Manage inventory levels of in-room dining supplies, condiments, and equipment.</li>
<li>Assist in creating and updating room service menus in coordination with the culinary team.</li>
<li>Handle billing procedures accurately, including posting charges to guest accounts.</li>
<li>Prepare shift reports, staff schedules, and departmental documentation as required.</li>
<li>Coordinate with kitchen and other departments to ensure smooth operations and communication.</li>
</ul>
WHAT WE NEED FROM YOU:
<ul>
<li>Proven experience in food &amp; beverage service, preferably in room service or hotel operations.</li>
<li>Previous supervisory or team lead experience is strongly preferred.</li>
<li>Excellent communication and guest service skills.</li>
<li>Strong leadership, organizational, and problem-solving abilities.</li>
<li>Proficient in POS systems and basic administrative tasks.</li>
<li>Attention to detail and ability to work in a fast-paced, high-pressure environment.</li>
<li>Flexible availability, including weekends, holidays, and overnight shifts as needed.</li>
</ul>
WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you&rsquo;ll become part of our ever-growing global family.
Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div> <div id='job-id'>Job Id: Q2sGp1PK0RM1kFJkHF60Fs+dLFBbXkS4KhXvXyW1m2bXWe+tEfBfo+75KPcIsUvm11vpMx3DgJG6HojJwHaZFn9d/mBDxwfP+HDCYXWoLQdmP5Zyit6bMumZUNhVTZLywesKYkxuN5wDQXK16VuC6EGz</div>

In Room Dining Supervisor

Hyatt

<div>
 
 Leadership
 
 
 
 <ul>
 <li>
 Be actively involved in building teamwork and enhancing the team&rsquo;s commitment to their work and the hotel
 </li>
 <li>
 Understand the hotel&rsquo;s vision and brand personality and ensure it is integrated in your daily work practices
 </li>
 <li>
 Actively and successfully train people to work according to hotel&rsquo;s standards
 </li>
 <li>
 Recognize outstanding individual performance in your team and deal with substandard performance fairly, immediately and constructively
 </li>
 <li>
 Ensure all employees under your supervision are scheduled in accordance with business needs
 
 
 </li>
 </ul>
 General Responsibility
 
 
 <ul>
 <li>
 Communicate in a friendly, tactful and professional manner with guest, suppliers as well as colleagues
 </li>
 <li>
 Be informed and keep your supervisor informed of all matters that may affect your work, the hotel&rsquo;s service or reputation
 </li>
 <li>
 Always present a clean and tidy appearance in accordance with the hotel&rsquo;s grooming standards
 </li>
 <li>
 Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs
 </li>
 <li>
 Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues
 </li>
 <li>
 Care about your work environment and make sure it is tidy and well maintained
 </li>
 <li>
 Be reliable and ensure you are at work on time
 </li>
 <li>
 Know your role in case of emergency such as bomb threat, flood, fire etc
 </li>
 <li>
 Understand the Employee Handbook and comply with the standards it outlines
 </li>
 <li>
 Carry out all professionally reasonable instructions given by your supervisor
 </li>
 <li>
 Ensure Mini bar procedures are implemented and followed and regularly conducts spot checks with F&amp;B assistant.
 </li>
 <li>
 Assist the managers in planning the weekly roster and training, maintain workplace communication board, submit all guest / staff incident reports.
 
 
 </li>
 </ul>
 
 Technical Expertise
 
 
 
 Rooms
 
 
 <ul>
 <li>
 Check the general condition in the room and note down any faults and discrepancy found for prompt action, see that all the corridors and passage ways are clean at the time of checking.
 </li>
 <li>
 To have a complete knowledge of chemical products and their proper and economical use, all Housekeeping machines and equipment for operation and maintenance.
 </li>
 <li>
 To prepare daily task for HK Attendant and assign them to their specific work areas and instruct them to use the proper and correct equipment and chemical
 </li>
 <li>
 To inspect all public areas, arrival rooms, check outs, OOS/OOO rooms, occupied rooms, VIPs and long stay guest rooms in designated areas daily, and ensure all amenities are placed based on VIP codes.
 </li>
 <li>
 To coordinate with the Front Office of VIP rooms, unexpected departures, queue rooms, early arrivals and extended stays and room changes.
 </li>
 <li>
 To assist in monthly inventory and daily checking of linen store in the pantry and make sure that the supplies is complete as the standard established
 </li>
 <li>
 To prepare daily and evening HK report in floor under his/her responsibility and inform to the HK Clerk for up date status release
 </li>
 <li>
 Receive Room Status from HK Attendant
 </li>
 <li>
 Assist in checking up guest supplies, according to requisition and receiving supplies
 </li>
 <li>
 To distribute card key, mobile and buggy and make sure that they will be returned after finish of work in good condition
 </li>
 <li>
 To have daily room inspection and report any kind of damage to be repair
 </li>
 <li>
 Responsible in turn down service and all the guest request
 </li>
 <li>
 To check the following up of engineering report for repair the out of order room and make sure all done by daily room inspection
 
 
 </li>
 </ul>
 Public Area
 
 
 <ul>
 <li>
 Responsible to the cleanliness of all public areas and back of the house
 </li>
 <li>
 Check general condition in public area, pantry, stores and take action.
 </li>
 <li>
 Prepare daily HK Attendant assignment to their specific work area and instruct them to use equipment &amp; chemical correctly
 </li>
 <li>
 Check &amp; inspect vacuum cleaners, buffing machines, buckets and all equipments, ensure that all equipment are complete and in working condition
 </li>
 <li>
 Assist in monthly inventory and daily checking of consumable items and chemical in Public area stores and make sure that all supplies are in stock
 </li>
 <li>
 Prepare daily assignment job for the Rm/PA Attendant under his responsibility
 </li>
 <li>
 Minimum Secondary School with relevant experience
 </li>
 <li>
 Knowledge of housekeeping chemicals and their hazards, health, safety and environmental procedures
 </li>
 <li>
 Good communication skill in English and Hindi
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: c+QvpKhkhCvinZq5/bNAuWjzDexwI+BOdfNEqdm37ZJ1v5BqN4VZ35Acwjt8xEaPtlL4R/B9TIYJo7JNwz1n2Nfq+PIeMBLHyi4KuqVuFUzbvHuxZL9OjcL5CSaEy8BpU7M+0NUFEfBF+m0=</div>

House Keeping Supervisor

Explore 461+ Guest experience supervisor in Oman this August. Find roles across top companies and apply now to boost your career.