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assistant manager stewarding

Pure planet

Job Description: Store KeeperDepartment: Supply Chain / Operations Reports To: Operations Manager / Procurement ManagerPosition SummaryThe Store Keeper is responsible for the efficient management of all inventory, purchasing coordination, receiving, storage, stock issuance, and logistics activities. The role ensures accurate inventory records, maintains optimum stock levels, supports daily operations, and guarantees that all food, beverage, bakery, pastry, packaging, and operational supplies are properly controlled in accordance with company standards.The ideal candidate must have strong experience in the Food &amp; Beverage industry, preferably within a specialty coffee shop, bakery, pastry, or restaurant environment, with excellent knowledge of inventory control systems, ERP/POS software, and warehouse operations.Key ResponsibilitiesInventory Management<ul><li>Manage daily receiving, storage, issuing, and transfer of all inventory items.</li><li>Monitor stock levels and maintain minimum and maximum inventory levels.</li><li>Conduct daily, weekly, and monthly inventory counts.</li><li>Perform stock reconciliation and investigate inventory discrepancies.</li><li>Ensure First In First Out (FIFO) and First Expired First Out (FEFO) are implemented.</li><li>Monitor expiry dates and damaged products.</li><li>Maintain organized storage areas following food safety and HACCP standards.</li></ul>Purchasing Support<ul><li>Prepare Purchase Requests based on inventory requirements.</li><li>Coordinate with approved suppliers regarding deliveries.</li><li>Compare supplier quotations when required.</li><li>Follow up pending purchase orders.</li><li>Ensure all received items match approved Purchase Orders and Delivery Notes.</li></ul>Receiving &amp; Quality Control<ul><li>Inspect all incoming goods for:</li><li>Quantity</li><li>Quality</li><li>Expiry dates</li><li>Packaging condition</li><li>Product specifications</li><li>Reject non-conforming items.</li><li>Ensure proper documentation during receiving.</li></ul>Stock Issuance &amp; Transfers<ul><li>Process daily stock requisitions from:</li><li>Coffee Bar</li><li>Kitchen</li><li>Bakery</li><li>Pastry</li><li>Front of House</li><li>Prepare internal stock transfers between branches or departments.</li><li>Maintain accurate transfer documentation.</li><li>Coordinate logistics for stock movement.</li></ul>Warehouse Management<ul><li>Maintain clean, organized, and properly labeled storage areas.</li><li>Separate dry, chilled, frozen, and chemical storage.</li><li>Monitor storage temperatures where applicable.</li><li>Ensure compliance with HACCP and food safety standards.</li></ul>Inventory System Management<ul><li>Update inventory transactions accurately and on time.</li><li>Record:</li><li>Goods Receiving</li><li>Stock Issuance</li><li>Stock Transfers</li><li>Purchase Orders</li><li>Inventory Adjustments</li><li>Stock Returns</li><li>Generate inventory and stock movement reports.</li></ul>Logistics Support<ul><li>Drive company vehicle when required for:</li><li>Supplier collection</li><li>Stock transfers</li><li>Emergency purchasing</li><li>Inter-branch deliveries</li><li>Ensure safe transportation of products.</li><li>Maintain delivery records.</li></ul>Supplier Coordination<ul><li>Maintain professional relationships with suppliers.</li><li>Coordinate delivery schedules.</li><li>Report supplier issues including shortages, delays, or quality concerns.</li><li>Assist Procurement in supplier performance evaluation.</li></ul>Compliance<ul><li>Ensure compliance with:</li><li>Company SOPs</li><li>Food Safety Standards</li><li>HACCP Requirements</li><li>Inventory Control Procedures</li><li>Health &amp; Safety Regulations</li></ul>Required Qualifications<ul><li>Diploma or Bachelor's Degree in Business Administration, Supply Chain, Hospitality Management, Logistics, or a related field.</li><li>Minimum 3&ndash;5 years of experience as a Store Keeper, Inventory Controller, or Warehouse Assistant in the Food &amp; Beverage industry.</li><li>Experience in:</li><li>Specialty Coffee Shop</li><li>Restaurant</li><li>Bakery</li><li>Pastry</li><li>Caf&eacute; Operations</li></ul>Mandatory Knowledge &amp; SkillsFood &amp; Beverage KnowledgeMust have good knowledge of:<ul><li>Coffee beans and beverages</li><li>Milk and dairy products</li><li>Syrups and sauces</li><li>Bakery ingredients</li><li>Pastry ingredients</li><li>Breakfast ingredients</li><li>Frozen products</li><li>Dry goods</li><li>Packaging materials</li><li>Cleaning chemicals</li><li>Disposable items</li><li>Operational consumables</li></ul>Must understand product storage requirements including:<ul><li>Ambient</li><li>Chilled</li><li>Frozen</li><li>Dry storage</li></ul>Inventory &amp; Warehouse<ul><li>Inventory Management</li><li>Stock Control</li><li>Cycle Counting</li><li>Physical Inventory</li><li>FIFO / FEFO</li><li>Stock Reconciliation</li><li>Inventory Valuation</li><li>Warehouse Organization</li><li>Receiving Procedures</li><li>Stock Transfers</li></ul>Purchasing Knowledge<ul><li>Purchase Requests (PR)</li><li>Purchase Orders (PO)</li><li>Goods Receiving Notes (GRN)</li><li>Supplier Management</li><li>Vendor Coordination</li><li>Cost Control</li><li>Invoice Verification</li></ul>Systems Knowledge (Mandatory)Must be proficient in using:<ul><li>ERP Systems (e.g., Odoo, SAP, Oracle, Microsoft Dynamics, NetSuite, etc.)</li><li>Inventory Management Systems</li><li>POS Backend Systems</li><li>Restaurant Management Systems</li><li>Barcode Scanning Systems</li><li>Digital Inventory Platforms</li></ul>Must be able to:<ul><li>Generate inventory reports</li><li>Process stock transfers</li><li>Receive purchase orders</li><li>Manage stock adjustments</li><li>Perform stock reconciliation</li><li>Extract inventory data</li></ul>Microsoft Office (Advanced)Mandatory proficiency in:<ul><li>Microsoft Excel (Advanced) &ndash; Pivot Tables, VLOOKUP/XLOOKUP, formulas, inventory tracking, reporting, data analysis</li><li>Microsoft Word &ndash; Documentation, reports, SOPs</li><li>Microsoft Outlook &ndash; Email communication</li><li>Microsoft PowerPoint &ndash; Basic presentations</li></ul>Additional Requirements<ul><li>Valid driving license (Mandatory).</li><li>willing to obtain a driving license with company sponsorship subject to management approval</li><li>Willing to drive company vehicles for stock transfers, supplier collections, and logistics support.</li><li>Flexible to work weekends, holidays, and rotating shifts.</li><li>Physically fit to lift and move inventory when required.</li><li>Core Competencies</li><li>Excellent organizational skills</li><li>High attention to detail</li><li>Strong numerical and analytical skills</li><li>Integrity and accountability</li><li>Time management</li><li>Problem-solving ability</li><li>Effective communication</li><li>Teamwork and collaboration</li><li>Ability to work under pressure</li><li>Proactive and self-motivated</li><li>Strong planning and coordination skillsKey Performance Indicators (KPIs)</li><li>Inventory Accuracy (%)</li><li>Stock Variance (%)</li><li>Stock Availability</li><li>Stock Turnover Rate</li><li>Receiving Accuracy</li><li>Purchase Order Accuracy</li><li>Stock Transfer Accuracy</li><li>Inventory Reporting Timeliness</li><li>Expiry and Wastage Control</li><li>Warehouse Organization Score</li><li>Supplier Receiving Compliance</li><li>HACCP &amp; Food Safety Compliance</li></ul>This job description is designed for a professional F&amp;B operation and reflects the expectations for a Store Keeper supporting a specialty coffee shop, bakery, pastry, and restaurant environment with modern ERP, POS, inventory control, and logistics responsibilities.Pay: RO1.000 - RO2.000 per monthWork Location: In person

Store Keeper

Perfume Unlimited LLC

Company Profile:A well-established luxury retail company operating in Oman, representing internationally renowned brands in perfumes, beauty, luxury gifts, and lifestyle products. The company operates multiple premium retail outlets across the Sultanate and is recognized as one of the leading luxury retail chains in Oman.Engagement Type:HR ManagerRole Overview:We are seeking an experienced HR Consultant to review and realign the HR policies, procedures, and governance framework of the organization to ensure alignment with regional standards and best practices.The consultant will work closely with the Group Head &ndash; HR based in Dubai (Regional Head Office) and will support the transformation and standardization of HR processes across Capital Stores operations in Oman.Key Responsibilities:<ul><li>Review current HR policies, SOPs, and employee lifecycle processes.</li><li>Ensure compliance with Oman Labour Law and HR regulatory requirements.</li><li>Realign HR policies and procedures with regional HR standards applied across group companies.</li><li>Identify gaps in HR governance, compliance, and operational processes.</li><li>Develop updated HR policies, manuals, and SOP frameworks.</li><li>Provide advisory support to management on HR structure and best practices.</li></ul>Requirements:<ul><li>Extensive knowledge and practical experience with Oman Labour Law.</li><li>Proven experience as HR Consultant / HR Transformation Lead / Senior HR Manager.</li><li>Strong experience in HR policy development, HR governance, and compliance frameworks.</li><li>Prior experience in retail or luxury retail sector will be an advantage.</li><li>Ability to work on a project-based assignment in Muscat for 3&ndash;6 months.</li></ul>Reporting Line:Reporting directly to the Group Head &ndash; HR (Regional Head Office &ndash; Dubai).Preferred: Omani nationalityLocation: Muscat, OmanJob Type: Full-timePay: Up to RO1,000.000 per monthWork Location: In person

HR Manager

Jotun Group

<div>SUMMARY OF THE ROLE
We're looking for a Marketing Manager who can lead the development and execution of marketing strategies that enhance brand presence, drive sales growth, and expand market share in the decorative and protective paint segments.
 
This role demands strong market insight, strategic leadership, and the ability to align marketing initiatives with overall business objectives. 
 
This role is based in Muscat, Oman, reporting directly to the General Manager and will be a part of Jotun Oman management team.
Responsibilities:<ul><li>
Develop and implement marketing strategies with the Sales Manager to ensure strong brand and product positioning in the local market.</li><li>
Drive regional segment marketing plans locally to achieve growth and profitability targets.</li><li>
Lead and manage the marketing team, setting clear goals, coaching, and monitoring performance.</li><li>
Plan and execute marketing activities including research, product launches, advertising, and sales performance tracking.</li><li>
Collaborate on pricing and product strategies to boost market share and profitability.</li><li>
Manage budgets and brand initiatives such as promotions, events, and campaigns to enhance Jotun&rsquo;s image and market presence.</li></ul>
WHAT WE ARE LOOKING FOR AND WHAT WE OFFER
We are looking for:
<ul><li>7+ years' experience in B2B and B2C marketing, brand management, and product marketing.</li><li>
Bachelor's degree in marketing, business administration, communications, or a related field.</li><li>
People management experience is required</li></ul>
Competencies we look for:<ul><li>
Develops an ambitious but realistic business vision and translates it into a workable strategy.</li><li>
Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability.</li><li>
Makes an impact; convinces and persuades others; promotes plans and ideas successfully</li><li>
Provides team with a clear sense of direction, inspires and coordinates others and keeps them focused on objectives.</li><li>
Understands the organization's informal rules and structures and utilizes political processes effectively to get things done</li><li>
Produces fresh and imaginative ideas and solutions; breaks away from tradition; promotes change and novelty</li></ul>
What we offer:
<ul><li>Competitive compensation and benefits</li><li>
Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.</li><li>
Career development opportunities across multiple disciplines and geographies</li><li>
Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores</li><li>
A supportive and inclusive company culture where you can be your authentic self</li><li>
A focus on having fun together through team buildings and social activities</li></ul> 
POSITION INFORMATION
Company:
Jotun Paints Co. L.L.C. 
Contract Type:
Regular
Time Type:
Full time
CLOSING DATE (dd.mm.yyyy):
07.08.2026
WHO WE ARE
Jotun&rsquo;s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.
Jotun Paints Co. L.L.C., established in 1985, is one of the key markets within the MEIA region. With a production facility, 2 warehouses in Muscat and Salalah, and more than 180 employees, we aim to further strengthen Jotun&rsquo;s position in Oman through ambitious market growth plans that focus on innovation, efficiency and profitability.
Visit our Career Page to know more about life at Jotun.
Jotun&rsquo;s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.
If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.
If you think that this role is what you could be doing next, apply now!</div>

Marketing Manager

The Chedi Muscat

The Chedi Muscat is a luxury 5-star beachfront resort in Oman that blends contemporary Asian design with traditional Omani architecture, offering elegant accommodations, world-class dining, spa, and wellness experiences.A Reservation &amp; Revenue Manager in the hospitality industry is responsible for maximizing hotel room revenue while ensuring the reservations department operates efficiently. This role combines revenue management, pricing strategy, forecasting, and reservations operations.Typical job responsibilities:<ul><li>Manage the hotel's reservations team and daily booking operations.</li><li>Develop pricing and inventory strategies to maximize occupancy and revenue.</li><li>Analyze booking trends, market demand, and competitor pricing.</li><li>Forecast occupancy, ADR (Average Daily Rate), and RevPAR (Revenue per Available Room).</li><li>Manage room inventory across direct and online distribution channels (OTAs, GDS, hotel website).</li><li>Prepare daily, weekly, and monthly revenue reports for management.</li><li>Coordinate with Sales, Front Office, and Marketing departments.</li><li>Ensure reservation policies and procedures are followed.</li><li>Train and supervise reservations staff.</li><li>Resolve reservation-related guest issues professionally.</li></ul>الراتب المدفوع: ﷼٧٠٠٫٠٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Reservation & Revenue Manager

Anix Global

<div>
 
 
 Role - Digital Operations Manager
 
 
 
 Location - Oman
 
 
 Salary - 1500 OMR
 
 
 
 
 
 
 
 
 
 
 Role Summar
 
 
 y
 
 
 The Digital Operations Manager is responsible for the end-to-end commercial and operational performance of the remittance app within their market, with growth.The role acts as the central point of coordination between Product, Marketing, Tech, and Customer Service teams to ensure the app remains competitive, compliant, and customer-centric.The role also carries responsibility for identifying new partners and products, and for negotiating and finalizing related commercial terms and agreements for the market
 
 
 
 
 
 
 
 Skills &amp; Qualifications
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Finance, IT, or a related field; MBA preferred
 </li>
 <li>
 3&ndash;6 years of relevant experience in digital operations, fintech, or remittance/payments, ideally with app-based products. And an overall 10+ years of experience would be idea
 </li>
 <li>
 Strong commercial acumen, with experience identifying partners/products and negotiating and structuring commercial agreement
 </li>
 <li>
 Strong analytical skills with experience in MIS, dashboards, and data-driven decision-making.
 </li>
 <li>
 Working knowledge of incident escalation, UAT/testing processes, and basic understanding of payment rails/F
 </li>
 <li>
 Experience coordinating with Product and Tech teams (Agile/Scrum exposure is an advantage
 </li>
 <li>
 Strong communication and stakeholder management skills across regulatory, vendor, partner, and internal team
 </li>
 <li>
 Comfortable working in a fast-paced, 24/7 operational environment with on-call availability for critical incident
 
 s.
 
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilit
 
 ies
 
 
 
 
 
 
 Business &amp; Commercial Performan
 
 
 ce
 
 
 
 
 
 Own, the achievement of budgeted transaction volume, revenue, and customer growth targets for the market
 
 <ul>
 <li>
 Ensure exchange rates and fees remain competitive relative to the market, recommending pricing adjustments as needed.
 </li>
 <li>
 Liaise with Treasury and other service/liquidity providers to secure and maintain the best possible rates on the app.
 </li>
 <li>
 Monitor competitor products, pricing, and campaigns; propose and implement strategic and tactical changes to maintain market share.
 </li>
 <li>
 Plan and execute roadshows and on-ground activities, in coordination with Marketing, to drive brand visibility and customer acquisition.
 </li>
 </ul>
 
 
 
 
 
 
 Partnerships &amp; Commercial Developme
 
 
 nt
 
 <ul>
 <li>
 Identify, evaluate, and onboard new partners and products to expand the market's product offering and drive incremental growth.
 </li>
 <li>
 Lead commercial negotiations with prospective and existing partners, vendors, and service providers, securing favorable commercial terms.
 </li>
 <li>
 Draft, negotiate, and finalize partnership agreements and commercial contracts, working with Legal/Compliance as required.
 </li>
 <li>
 Obtain all necessary internal and external approvals for new partnerships, products, and commercial agreements prior to execution and laun
 
 
 ch.
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Operations &amp; Customer Experie
 
 
 nce
 
 <ul>
 <li>
 Monitor and optimize the onboarding-to-transaction funnel, ensuring it is adequately managed at every stage.
 </li>
 <li>
 Conduct testing (UAT) on the app for new product launches and feature releases, providing structured feedback to Product and Tech teams.
 </li>
 <li>
 Escalate app issues affecting the market to the Product team and track them through to resolution.
 </li>
 <li>
 Manage and respond to customer queries across channels in a timely and professional manner.
 </li>
 <li>
 Resolve customer complaints and escalations, working with internal teams as required.
 </li>
 <li>
 Ensure all incentives, prizes, or benefits promised during marketing campaigns are delivered to customers at campaign clo
 
 
 se.
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Cross-Functional Coordination &amp; Report
 
 
 ing
 
 <ul>
 <li>
 Liaise with Product, Marketing, and Tech teams to define and prioritize country-specific requirements.
 </li>
 <li>
 Maintain accurate MIS/dashboards and generate regular reports with meaningful, actionable insights for leadership.
 </li>
 <li>
 Plan and run marketing campaigns on the app, jointly accountable with Marketing for delivery against agreed timelines, budgets, and growth outcomes.
 </li>
 <li>
 Obtain all necessary approvals from the relevant municipality/regulatory authority prior to launching marketing campaigns on the app.
 </li>
 </ul>
</div>

Digital operations manager

ahlibank

<div>
 
 SUMMARY OF ROLE:
 
 
 Relationship Manager is responsible for managing a portfolio of Corporate Islamic accounts, ensuring compliance with the Bank&rsquo;s policies and regulatory requirements, and securing sales that align with the business plan. This role focuses on nurturing existing customer relationships, acquiring new business, and contributing to the bank&rsquo;s growth within the Islamic finance sector.
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 Responsibilities
 
 
 
 Contribute to Business Plan Development
 
 
 Identify income-generating opportunities in targeted markets and industries, contributing to the development of the bank&rsquo;s overall business plan.
 
 
 
 Account Relationship Management
 
 
 Manage relationships with existing corporate clients, focusing on maximizing account profitability while adhering to the Bank&rsquo;s Credit policies.
 
 
 
 Credit Proposal Analysis and Recommendations
 
 
 Analyze, evaluate, and process corporate credit proposals, providing suitable recommendations based on thorough assessments.
 
 
 
 New Customer Acquisition
 
 
 Establish new account relationships with prospective customers within the designated sector, expanding the bank&rsquo;s portfolio.
 
 
 
 Credit Proposal Preparation
 
 
 Prepare high-quality and timely credit proposals for analysis and approval, ensuring they are in line with the assigned authority level.
 
 
 
 Risk Management
 
 
 Identify high-risk situations early and take appropriate actions to handle and recover those situations effectively.
 
 
 
 Customer Engagement and Relationship Development
 
 
 Meet with key bank customers, both existing and potential, to sustain and strengthen ongoing profitable relationships.
 
 
 
 Cross-selling Products and Services
 
 
 Promote and cross-sell the bank&rsquo;s range of products and services to meet the evolving needs of clients.
 
 
 
 Positive Market Representation
 
 
 Represent and project a positive image of the bank in the market, enhancing the bank&rsquo;s presence and reputation within the industry.
 
 
 
 
 Requirements
 
 
 &bull; Omani nationals only
 
 &bull; Bachelors Degree in Finance, Accounting, Economics, or any other related fields.
 
 &bull; 5+ years of relevant expereince in a banking sector.
 
 
 
 
</div>

Relationship Manager - Large Corporate - Ahli Islamic

Job Description: Host (Specialty Coffee Shop &amp; Caf&eacute; Concept)Position SummaryThe Host is a key frontline position responsible for creating the first and lasting impression of the brand by delivering exceptional guest experiences from arrival until departure. The role acts as the face of the caf&eacute;, welcoming guests, managing seating flow, coordinating with service teams, handling guest inquiries, and ensuring every customer receives warm, professional, and personalized hospitality.The ideal candidate must have excellent communication skills, a strong hospitality mindset, professional appearance, and the ability to create a welcoming atmosphere aligned with premium caf&eacute; service standards.Key ResponsibilitiesGuest Welcome &amp; First Impression<ul><li>Welcome every guest warmly and professionally upon arrival.</li><li>Provide a positive first impression that reflects the brand identity and hospitality standards.</li><li>Greet customers with confidence, friendliness, and genuine engagement.</li><li>Recognize returning guests and create personalized interactions.</li><li>Maintain a welcoming and comfortable environment at the entrance and waiting area.</li></ul>Guest Seating &amp; Flow Management<ul><li>Manage guest seating arrangements efficiently.</li><li>Coordinate table availability with service teams.</li><li>Maintain accurate awareness of:</li><li>Available tables</li><li>Waiting guests</li><li>Reservations</li><li>Special requests</li><li>Manage guest waiting lists during peak periods.</li><li>Ensure smooth customer flow from entrance to seating.</li></ul>Customer Service Excellence<ul><li>Understand guest needs and provide appropriate assistance.</li><li>Explain caf&eacute; concepts, menu highlights, promotions, and special offerings.</li><li>Recommend products and experiences when appropriate.</li><li>Handle guest requests professionally and promptly.</li><li>Ensure guests feel valued throughout their visit.</li></ul>Reservation &amp; Guest Communication<ul><li>Manage reservations and special arrangements.</li><li>Confirm guest bookings when required.</li><li>Record guest preferences and special occasions.</li><li>Coordinate VIP visits, events, and group reservations.</li><li>Communicate guest requirements clearly with the operations team.</li></ul>Coordination with Operations Team<ul><li>Work closely with:</li><li>Store Manager</li><li>Servers</li><li>Baristas</li><li>Kitchen Team</li><li>Cashiers</li><li>Communicate table status and guest requirements.</li><li>Support service teams during busy periods.</li><li>Ensure smooth handover of guest information.</li></ul>Complaint Handling &amp; Guest Recovery<ul><li>Listen to guest concerns professionally.</li><li>Resolve minor issues within authority.</li><li>Escalate complaints to the Store Manager when required.</li><li>Follow service recovery procedures.</li><li>Maintain a calm and positive attitude in challenging situations.</li></ul>Brand Presentation &amp; Standards<ul><li>Maintain professional grooming and appearance.</li><li>Ensure entrance, reception, and waiting areas are clean and organized.</li><li>Follow company service standards and SOPs.</li><li>Represent the brand values at all times.</li><li>Create a premium and memorable hospitality experience.</li></ul>Sales &amp; Customer Engagement Support<ul><li>Support sales growth through:</li><li>Menu recommendations</li><li>Product awareness</li><li>Promotion communication</li><li>Guest engagement</li><li>Encourage repeat visits by building customer relationships.</li><li>Collect guest feedback and share insights with management.</li></ul>Reporting &amp; Guest Feedback<ul><li>Record customer feedback and observations.</li><li>Report recurring guest concerns.</li><li>Support customer satisfaction monitoring.</li><li>Provide feedback regarding guest preferences and service improvements.</li></ul>Required Qualifications<ul><li>Diploma or Degree in Hospitality, Tourism, Business, or related field preferred.</li><li>Minimum 2&ndash;3 years of experience in:</li><li>Specialty coffee shops</li><li>Premium caf&eacute;s</li><li>Restaurants</li><li>Hotels</li><li>Luxury hospitality environments</li><li>Experience in a guest-facing hospitality role is highly preferred.</li></ul>Mandatory Knowledge &amp; SkillsHospitality KnowledgeStrong understanding of:<ul><li>Guest experience standards</li><li>Caf&eacute; and restaurant operations</li><li>Table management</li><li>Service flow</li><li>Customer engagement</li><li>Hospitality etiquette</li></ul>Communication Skills<ul><li>Excellent verbal communication skills.</li><li>Professional and confident guest interaction.</li><li>Ability to communicate clearly with different departments.</li><li>Ability to handle difficult situations professionally.</li><li>Strong listening and problem-solving skills.</li></ul>Customer Experience Skills<ul><li>Ability to create emotional connections with guests.</li><li>Strong attention to guest details.</li><li>Ability to recognize customer needs.</li><li>Positive and welcoming personality.</li><li>Service-oriented mindset.</li></ul>Systems Knowledge (Mandatory / Preferred)Knowledge of:<ul><li>POS Systems</li><li>Table Management Systems</li><li>Reservation Systems</li><li>Customer Feedback Platforms</li><li>CRM / Loyalty Systems (preferred)</li></ul>Ability to:<ul><li>Check table availability.</li><li>Manage reservations.</li><li>Support customer records and feedback.</li><li>Coordinate guest information through digital systems.</li></ul>Microsoft Office Skills (Preferred)Basic knowledge of:<ul><li>Microsoft Excel &ndash; guest feedback tracking and reports.</li><li>Microsoft Word &ndash; documentation.</li><li>Microsoft Outlook &ndash; communication.</li></ul>Additional Requirements<ul><li>Excellent personal grooming and professional appearance.</li><li>Strong personality with a positive attitude.</li><li>Passion for hospitality and customer service.</li><li>Ability to work in a fast-paced environment.</li><li>Flexible to work weekends, holidays, and rotating shifts.</li><li>Ability to stand for extended periods.</li><li>Additional languages are an advantage.</li></ul>Core Competencies<ul><li>Guest Experience Excellence</li><li>Hospitality Mindset</li><li>Communication Skills</li><li>Emotional Intelligence</li><li>Professional Presentation</li><li>Problem Solving</li><li>Team Collaboration</li><li>Customer Relationship Building</li><li>Attention to Detail</li><li>Positive Attitude</li><li>Brand Representation</li></ul>Key Performance Indicators (KPIs)<ul><li>Guest Satisfaction Score</li><li>Customer Feedback Rating</li><li>Welcome &amp; Greeting Standards Compliance</li><li>Reservation Accuracy</li><li>Waiting Time Management</li><li>Complaint Resolution Effectiveness</li><li>Guest Retention &amp; Repeat Visits</li><li>Service Audit Scores</li><li>Professional Appearance Compliance</li><li>Team Communication Effectiveness</li></ul>Role ImportanceThe Host is considered the Brand Ambassador and Guest Experience Leader at the entrance of the caf&eacute;. This position plays a critical role in shaping customer perception, creating memorable experiences, increasing customer loyalty, and ensuring the caf&eacute; delivers premium hospitality standards from the first interaction.Pay: RO1.000 - RO2.000 per monthWork Location: In person

Cafe Shop Host

Explore 14+ Assistant manager stewarding in Oman this August. Find roles across top companies and apply now to boost your career.