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enterprise customer success manager

customer service

FRIEND

We are looking for a Customer Service Officer to join our team, handle customer inquiries, follow up on requests, and resolve issues quickly and professionally.Job Responsibilities:<ul><li>Respond to customer inquiries via phone/WhatsApp/email/social media.</li><li>Follow up on complaints and requests, document them, and close cases after resolution.</li><li>Enter data and update case/order status on the system.</li><li>Coordinate with the team to ensure fast solutions and improve customer experience.</li></ul>Requirements:<ul><li>Good English skills (reading, writing, and communication).</li><li>Good computer skills (Word/Excel, email, and dealing with support systems/admin dashboards).</li><li>Strong communication skills and professional attitude.</li><li>Ability to work under pressure and manage time well.</li><li>Previous customer service experience is a plus.</li></ul>Job Types: Full-time, Part-timePay: KD200.000 - KD250.000 per monthExpected hours: 48 per week

Customer service

sahab line

We are looking for a professional and dedicated Customer Service Representative to join our Abaya Fashion Brand team. The ideal candidate must have excellent communication skills, a strong customer-service mindset, and the ability to handle customers with elegance and professionalism, ensuring a premium shopping experience that reflects our brand identity.Responsibilities:<ul><li>Handle customer inquiries related to abayas, sizing, fabrics, customization, orders, and deliveries.</li><li>Respond to customers via WhatsApp, Instagram, website, and phone in a professional and timely manner.</li><li>Provide accurate information about products, prices, availability, and promotions.</li><li>Follow up on orders from confirmation until delivery and after-sales service.</li><li>Handle complaints and resolve issues efficiently and politely.</li><li>Maintain high standards of customer satisfaction and brand image.</li><li>Update customer data, orders, and notes accurately on the system.</li><li>Coordinate with tailoring, packing, and delivery teams to ensure smooth operations.</li><li>Adhere to all company policies and procedures.</li></ul>Job Type: Full-timePay: From KD200.000 per month

Customer Service

BLS International Services

Job Summary:We are seeking a motivated Customer Service Executive to join our team. The ideal candidate will provide exceptional service to prospective customers, ensuring a seamless experience from appointment slotting to application submission.Job Description<ul><li>Handling the complete procedure of passport and visa application as per the standards of Mission. &middot;</li><li>Answering queries of all applicants and guiding applicants on rules and regulations. &middot;</li><li>Communicating and guiding applicants in a polite and helpful manner. Responsible for data entry without errors. &middot;</li><li>Constantly updating self on product knowledge.</li><li>Guiding applicants on the process. &middot;</li><li>Cash handling and reporting accurately. &middot;</li><li>Flexible to work in different location and shift timings.</li></ul>Mandatory experience / skills / qualification<ul><li>Excellent communication and interpersonal skills. &middot;</li><li>Must be a graduate &middot;</li><li>Experience of customer service for a year minimum. &middot;</li><li>Flexible in working hours and locations. Working hours will be double shift or Single shift depending on the location. &middot;</li><li>Should be a team player</li><li>Speak Arabic will be an added advantage</li><li>Typing speed should be a minimum of 35 words per minute (W.P.M).</li><li>Local hire only (Transferable Visa)</li></ul>Interested candidates may send their CVs to Feroz.hamid@blsinternational.netJob Type: Full-timePay: KD250.000 - KD290.000 per month

Customer Service Executive

Ali Abdulwahab Al Mutawa Commercial Co.

<div>
 
 Key Roles And Responsibilities
 
 
 
 Responsible for acting as liaison between AAW and its current and potential customers by effectively solving customers&rsquo; issues, complaints and inquiries while ensuring maximum customer satisfaction is achieved at the core of every decision and behaviour.
</div>

Customer Service Agent

Rayan Gate

Part-Time Arab Female Sales and Customer Service We are looking for confident and well-spoken Arab female candidates to contact clients, promote special packages, and invite them to visit our club.Responsibilities:<ul><li>Call existing clients to introduce offers</li><li>Promote club services and encourage visits</li><li>Handle inquiries professionally</li></ul>Requirements:<ul><li>Confident, persuasive, and presentable</li><li>Fast learner, able to handle high call volume</li><li>Fluent in Arabic &amp; English</li><li>Computer-skilled, especially Excel</li></ul>Interested candidates can send their CV to: 62221159 - No callsJob Type: Part-time

Part-Time Female Sales & Customer Service (Arab Female)

Al Mulla Group

<div>
 
 
 Responsibilities
 
 
 
 
 
 
 1. Customer Engagement:
 
 <ul>
 <li>
 Greet and welcome customers in a professional and friendly manner.
 </li>
 <li>
 Listen to customer concerns and inquiries, ensuring a thorough understanding of their vehicle's issues.
 </li>
 <li>
 Provide detailed information on service options, pricing, and timelines to assist customers in making informed decisions.
 </li>
 </ul>
 
 
 
 
 2. Service Scheduling:
 
 <ul>
 <li>
 Schedule appointments for vehicle service, maintenance, and repairs.
 </li>
 <li>
 Coordinate with the service department to ensure timely completion of work orders.
 </li>
 <li>
 Communicate with customers to keep them informed about the progress of their vehicles.
 </li>
 </ul>
 
 
 
 
 3. Technical Knowledge:
 
 <ul>
 <li>
 Possess a strong understanding of Mercedes-Benz vehicles, including their features, maintenance requirements, and repair procedures.
 </li>
 <li>
 Collaborate with technicians to accurately diagnose vehicle issues and recommend necessary repairs.
 </li>
 <li>
 Explain technical information to customers in an understandable manner.
 </li>
 </ul>
 
 
 
 
 4. Documentation and Record-Keeping:
 
 <ul>
 <li>
 Maintain accurate service records, including customer information, service history, and vehicle details.
 </li>
 <li>
 Prepare invoices and explain charges to customers.
 </li>
 <li>
 Process warranty claims and paperwork efficiently.
 </li>
 </ul>
 
 
 
 
 5. Customer Satisfaction:
 
 <ul>
 <li>
 Ensure the highest level of customer satisfaction by addressing any concerns or issues promptly and professionally.
 </li>
 <li>
 Follow up with customers after service to gather feedback and address any additional needs.
 </li>
 </ul>
 
 
 
 
 6. Sales and Upselling:
 
 <ul>
 <li>
 Identify opportunities to upsell additional services or products, such as maintenance packages, accessories, or extended warranties.
 </li>
 <li>
 Promote special promotions and service packages to customers.
 </li>
 </ul>
 
 
 
 
 
 Educational Qualification
 
 
 <ul>
 <li>
 High school diploma or equivalent completion; post-secondary education in automotive technology or related field is plus.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Years of Experience: 2 - 3 Years
 </li>
 <li>
 Field of Experience: Previous experience as a service advisor in automotive repair or bodyshop environment, with strong preference for Mercedes Bens or luxury vehicle is preferred
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Exceptional communication and interpersonal skills
 </li>
 <li>
 Strong technical knowledge of Mercedes Bens vehicles and their system
 </li>
 <li>
 Proficient in computer software and systems for scheduling and record keeping
 </li>
 <li>
 Excellent problem solving and decision making abilities
 </li>
 <li>
 Customer focused with commitment to providing a superior customer experience
 </li>
 <li>
 Ability to work effectively in a fast paced, team oriented environment
 </li>
 <li>
 Strong sales and negotiation skills
 </li>
 <li>
 Details oriented and organized with high level of accuracy
 </li>
 <li>
 Familiarity with Mercedes Benz warranty and service policies
 </li>
 </ul>
 
 
 
 
 
 Job Remarks
 
 
 <ul>
 <li>
 Preferred Language: English, Arabic
 </li>
 <li>
 Job Country: Kuwait
 </li>
 <li>
 Duty Shift / Timings: One Shift (Rotational) - 9:00 am to 06:00 pm / 8:00 am to 05:00 pm
 </li>
 </ul>
 
 
</div>

Service Advisor - Mercedes Benz

Senior Sales &amp; Receptionist We are looking for a Senior Sales &amp; Receptionist to join our team and lead front-desk operations with confidence and professionalism.Key Responsibilities:<ul><li>Manage the front desk and ensure a smooth, welcoming experience for all visitors.</li><li>Handle inquiries, phone calls, and client follow-ups.</li><li>Promote the company&rsquo;s services to achieve sales targets.</li><li>Maintain customer records and coordinate appointments.</li><li>Support daily administrative tasks and ensure efficient office operations.</li><li>Train and guide junior reception staff when needed.</li></ul>Requirements:<ul><li>Minimum 2&ndash;3 years of experience in sales or reception (preferably in a clinic, salon, or fitness environment).</li><li>Strong communication and customer service skills.</li><li>Confident, well-presented, and able to handle high-volume inquiries.</li><li>Fluent in English; Arabic.</li><li>Proactive, organized, and able to work independently with minimal supervision.</li><li>Familiarity with POS systems and basic computer applications.</li></ul>If you believe you are the right fit, please send your CV to [62221159].Job Type: Full-time

Senior Sales & Receptionist- Arab Female

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