accounts officer

business development officer Jobs in Islamabad

business development officer

customer support officer Jobs in Islamabad

customer support officer

account officer

accounts & supply chain officer Jobs in Islamabad

accounts & supply chain officer

customer service officer

UNIVERSAL LOGISTICS SERVICES (PRIVATE) LIMITED

We&rsquo;re Hiring &ndash; Customer Service Officer (Islamabad) Join us as a Customer Service Officer and be part of a dynamic team driving world-class service in the logistics industry!What We&rsquo;re Looking For: 1. 1&ndash;2 years of experience in customer service (logistics/courier experience is a plus) 2. Bachelor's Degree is must. 3. Ability to handle calls, emails, and customer queries with professionalism 4. Team player with a proactive approachWhat You&rsquo;ll Do: -Support customers with import/export queries &amp; shipment updates -Ensure timely resolution of issues and complaints -Provide leads to sales from customer interactions -Create airway bills and coordinate with operations teamsLocation: Main Faqir Aipee Road, I-11/3, Islamabad Apply Now: Send your CV to upspakistanhr@ups.comJob Type: Full-timePay: Rs50,000.00 - Rs55,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Work Location: In person

Customer Service Officer

Think Higher Consultants

The Customer Support Officer is responsible for providing excellent customer service to clients while supporting daily administrative operations of the visa consultation firm. This role serves as the first point of contact for clients and requires strong communication skills, discipline, and a professional approach to handling sensitive information.Key ResponsibilitiesCustomer Service Responsibilities:&middot; Greet clients professionally and respond to inquiries via phone, email, and in person&middot; Provide accurate information about visa consultation services and appointment procedures&middot; Schedule, confirm, and manage client appointments&middot; Follow up with clients regarding documentation, payments, and application status&middot; Handle client concerns or complaints in a polite and professional manner&middot; Maintain confidentiality of client personal and immigration-related informationAdministrative Responsibilities:&middot; Maintain and organize client records, files, and documentation&middot; Assist consultants with case-related administrative tasks&middot; Prepare basic reports, data entries, and correspondence&middot; Manage office supplies and support daily office operations&middot; Coordinate with internal departments to ensure smooth workflow&middot; Ensure compliance with company policies and proceduresQualifications&middot; Bachelor&rsquo;s degree&middot; 1&ndash;3 years of experience in customer service or administrative roles (experience in visa/immigration or service industry preferred not mandatory)&middot; Good fluency in English (spoken and written) is mandatory&middot; Strong interpersonal and communication skills&middot; Well-disciplined, punctual, and professional in appearance and conduct&middot; Basic computer skills&middot; Ability to multitask and work under pressureJob Type: Full-timeWork Location: In person

Customer Support Officer

Job Description:The Customer Support Officer is responsible for providing excellent customer service to clients while supporting daily administrative operations of the visa consultation firm. This role serves as the first point of contact for clients and requires strong communication skills, discipline, and a professional approach to handling sensitive information.Key ResponsibilitiesCustomer Service Responsibilities:&middot; Greet clients professionally and respond to inquiries via phone, email, and in person&middot; Provide accurate information about visa consultation services and appointment procedures&middot; Schedule, confirm, and manage client appointments&middot; Follow up with clients regarding documentation, payments, and application status&middot; Handle client concerns or complaints in a polite and professional manner&middot; Maintain confidentiality of client personal and immigration-related informationAdministrative Responsibilities:&middot; Maintain and organize client records, files, and documentation&middot; Assist consultants with case-related administrative tasks&middot; Prepare basic reports, data entries, and correspondence&middot; Manage office supplies and support daily office operations&middot; Coordinate with internal departments to ensure smooth workflow&middot; Ensure compliance with company policies and proceduresQualifications&middot; Bachelor&rsquo;s degree&middot; 1&ndash;3 years of experience in customer service or administrative roles (experience in visa/immigration or service industry preferred not mandatory)&middot; Good fluency in English (spoken and written) is mandatory&middot; Strong interpersonal and communication skills&middot; Well-disciplined, punctual, and professional in appearance and conduct&middot; Basic computer skills&middot; Ability to multitask and work under pressureJob Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In person

Customer Relationship Officer

The Customer Support Officer is responsible for delivering excellent customer service to clients while supporting the daily administrative operations of the visa consultation firm. This role acts as the primary point of contact for clients and requires strong communication skills, professionalism, and the ability to handle sensitive information with confidentiality.Key Responsibilities:<ul><li>Welcome clients professionally and respond to inquiries via phone, email, and in person</li><li>Provide accurate guidance regarding visa consultation services and appointment procedures</li><li>Schedule, confirm, and manage client appointments efficiently</li><li>Follow up with clients regarding required documentation, payments, and application status</li><li>Address client concerns or complaints politely and professionally</li><li>Maintain strict confidentiality of client personal and immigration-related information</li></ul>Administrative Responsibilities:<ul><li>Maintain and organize client records, files, and documentation</li><li>Support consultants with case-related administrative tasks</li><li>Prepare basic reports, perform data entry, and draft correspondence</li><li>Monitor office supplies and assist in daily office operations</li><li>Coordinate with internal departments to ensure smooth workflow</li><li>Ensure compliance with company policies and procedures</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree</li><li>1&ndash;3 years of experience in customer service or administrative roles (experience in visa/immigration or service industry preferred but not mandatory)</li><li>Good fluency in English (spoken and written) is mandatory</li><li>Strong interpersonal and communication skills</li><li>Disciplined, punctual, and professional in appearance and conduct</li><li>Basic computer proficiency</li><li>Ability to multitask and work effectively under pressure</li></ul>Job Type: Full-timeWork Location: In person

The Outbound Sales Officer is responsible for generating new business opportunities by contacting potential customers through outbound calls, emails, and other communication channels. The role focuses on promoting company products or services, understanding customer needs, and achieving assigned sales targets while ensuring a high level of customer satisfaction.Key Responsibilities:<ul><li>Conduct outbound calls to prospective clients to introduce and promote company products or services.</li><li>Generate qualified leads and schedule meetings or product demonstrations for the sales team.</li><li>Follow up on leads, manage customer inquiries, and maintain an active sales pipeline.</li><li>Identify customer needs and recommend suitable products or services.</li><li>Achieve or exceed daily, weekly, and monthly sales targets.</li><li>Maintain accurate records of calls, sales, and client information in CRM systems.</li><li>Develop and maintain strong client relationships to encourage repeat business and referrals.</li><li>Collaborate with the marketing and customer support teams to improve lead quality and conversion.</li><li>Stay updated on product knowledge, industry trends, and competitor activities.</li><li>Provide feedback and suggestions to improve sales processes and customer experience.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field (preferred).</li><li>Proven experience in outbound sales, telemarketing, or customer service.</li><li>Excellent communication and persuasive selling skills.</li><li>Ability to handle rejections and maintain a positive attitude.</li><li>Strong organizational and time-management skills.</li><li>Proficiency in MS Office and CRM software.</li><li>Goal-oriented and self-motivated with a drive to achieve targets.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

Outbound Sale Officer

Job description:The Tele Sales Officer is responsible for generating new business opportunities by contacting potential customers through outbound calls, emails, and other communication channels. The role focuses on promoting company products or services, understanding customer needs, and achieving assigned sales targets while ensuring a high level of customer satisfaction.Key Responsibilities:<ul><li>Conduct outbound calls to prospective clients to introduce and promote company products or services.</li><li>Generate qualified leads and schedule meetings or product demonstrations for the sales team.</li><li>Follow up on leads, manage customer inquiries, and maintain an active sales pipeline.</li><li>Identify customer needs and recommend suitable products or services.</li><li>Achieve or exceed daily, weekly, and monthly sales targets.</li><li>Maintain accurate records of calls, sales, and client information in CRM systems.</li><li>Develop and maintain strong client relationships to encourage repeat business and referrals.</li><li>Collaborate with the marketing and customer support teams to improve lead quality and conversion.</li><li>Stay updated on product knowledge, industry trends, and competitor activities.</li><li>Provide feedback and suggestions to improve sales processes and customer experience.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field (preferred).</li><li>Proven experience in outbound sales, telemarketing, or customer service.</li><li>Excellent communication and persuasive selling skills.</li><li>Ability to handle rejections and maintain a positive attitude.</li><li>Strong organizational and time-management skills.</li><li>Proficiency in MS Office and CRM software.</li><li>Goal-oriented and self-motivated with a drive to achieve targets.</li></ul>Job Type: Full-timeWork Location: In person

Tele Sales Officer

Job Details: We are seeking a detail-oriented and organized Visa Processing Officer to join our team. The successful candidate will be responsible for handling visa applications must possess strong English communication skills, reviewing documentation, and ensuring all processes comply with current immigration laws and policies. This is a full-time onsite position based at Giga Mall, DHA Phase II, Islamabad.Key Responsibilities:<ul><li>Review and assess visa applications to ensure accuracy and completeness.</li><li>Collect and verify supporting documents according to visa category requirements.</li><li>Input and manage application data into internal systems and government portals.</li><li>Liaise with clients, applicants, embassies, and consulates as required.</li><li>Schedule appointments and coordinate interviews or biometrics where necessary.</li><li>Track application statuses and update applicants regularly.</li><li>Stay informed of changes in immigration laws and visa regulations.</li><li>Maintain accurate records and documentation for audit and compliance purposes.</li><li>Support the Visa Processing Manager with reporting and administrative tasks.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in International Relations, Business Administration, Law, or a related field.</li><li>Minimum 2&ndash;3 years of experience in visa processing, immigration services, or customer service (experience with student, work, or tourist visas preferred).</li><li>Strong knowledge of immigration rules and visa types.</li><li>Proficient in MS Office and visa processing software or platforms.</li><li>Excellent communication and interpersonal skills.</li><li>High level of accuracy and attention to detail.</li><li>Ability to work independently and in a team.</li></ul>Job Type: Full-timeWork Location: In person

Visa Processing Officer

Explore 184+ Customer service officer in Islamabad this February. Find roles across top companies and apply now to boost your career.

184 customer service officer jobs In Islamabad

Customer Service Officer

Customer Support Officer

Customer Relationship Officer

Customer Support Officer

Outbound Sale Officer

Tele Sales Officer

Visa Processing Officer