service advisor

call center agent / customer service representative Jobs in Abu Dhabi

call center agent / customer service representative

client support manager

customer service officer-corporate office Jobs in Abu Dhabi

customer service officer-corporate office

customer service representative Jobs in Abu Dhabi

customer service representative

customer service rep

Darkblue Technology

Job Overview:We are seeking two dynamic and motivated Sales Representatives to join our retail team. As a Sales Representative, you will be responsible for providing outstanding customer service, driving sales, and maintaining an attractive store environment. Your role is crucial in representing our brand and ensuring a positive experience for our customers.Key Responsibilities:1. Customer Service Excellence:o Greet customers warmly and assist them in locating the products they need.o Answer customer inquiries regarding product features, pricing, availability, and promotions.2. Product Knowledge:o Stay up to date on product details, features, benefits, and new arrivals.o Share knowledge with customers to help them make informed purchasing decisions.3. Store Presentation:o Ensure that the store is clean, organized, and visually appealing at all times.o Maintain product displays according to company guidelines and merchandising standards.4. Cash Handling and Transactions:o Accurately process customer transactions using the POS system.o Handle cash, credit card payments, and issue receipts.5. Professional Appearance:o Maintain a professional and polished appearance, adhering to the store&rsquo;s dress code and grooming standards.o Represent the brand positively through courteous, respectful, and professional interactions with customers and colleagues.Qualification:BachelorsSkills:&middot; Experience in retail sales, customer service, or related fields.. Knowledge of IT/IOT Products.&middot; Excellent communication and interpersonal skills.&middot; Strong sales skills with the ability to upsold and meet sales targets.&middot; Positive attitude with a passion for providing exceptional customer service.&middot; Ability to work in a fast-paced environment and handle multiple tasks simultaneously.Experience: 6 months to 1 yearLanguage: AnyLocation: Abu DhabiJob Type: Full TimeJoining: 1 week to 2 weeksVisa: Must have Own VisaHow to Apply:Interested candidates are encouraged to send their updated resume to hr@jstmea.com.Please use email subject by using below format otherwise your application will not be considered Subject format: JST-2511_[Name] [Position]We are eagerly waiting to onboard you!!Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Customer Service Representative - Showroom

Soarswell Consulting

<div>
 
 
 Key Responsibilities
 
 
 
 ● Respond to customer inquiries via phone, email, chat, and other communication
 
 
 channels in a timely and professional manner
 
 
 ● Identify and assess customers' needs to achieve satisfaction and provide appropriate
 
 
 solutions
 
 
 ● Handle customer complaints with patience and empathy, ensuring swift resolution
 
 
 ● Maintain detailed records of customer interactions, transactions, comments, and
 
 
 complaints
 
 
 ● Escalate complex issues to senior team members or relevant departments when
 
 
 necessary
 
 
 ● Follow up with customers to ensure their issues are resolved and they are satisfied with
 
 
 the service
 
 
 ● Stay updated on product knowledge, company policies, and procedures to provide
 
 
 accurate information
 
 
 ● Collaborate with team members to improve customer service processes and share best
 
 
 practices
 
 
 ● Meet individual and team performance targets including response time, resolution time,
 
 
 and customer satisfaction scores
 
 
 
 
 
 
 Required Qualifications
 
 
 
 ● Bachelor's degree
 
 
 ● 1-2 years of experience in customer service or support role
 
 
 ● Excellent verbal and written communication skills in English and Arabic
 
 
 ● Strong problem-solving abilities and attention to detail
 
 
 ● Proficiency in Google sheets and Docs and ability to learn new software quickly
 
 
 ● Ability to work in a fast-paced environment and handle multiple tasks simultaneously
 
</div>

Customer Service Representative

First Abu Dhabi Bank (FAB)

Looking to join the bank in the UAE and one of the most prestigious in the region? We're looking for professionals who are driven, skilled, and ready to take on new challenges. Together, we can achieve our goals, making a lasting impact on both our company and the industry as a whole. Join us and leave your mark on the industry. Let's work together to achieve great things and unlock new possibilities for our employees, customers, and communities. Job DescriptionTo serve customers by providing product and service information; resolving product and service issues while maintaining immaculate quality standards. To ensure the financial and reputational integrity of the organization by providing end-to-end solutions for a better customer service experience. Possessing a strong team spirit, motivation, and a friendly environment with all customers and colleagues. Specific Job Accountability<ol><li>Provide excellent customer service by attending to incoming calls within the quality guidelines.</li><li>Handle and resolve customer complaints to customer satisfaction within the defined authority limits and escalate as per process.</li><li>Recommend potential products or services to management by collecting customer information and analyzing customer needs.</li><li>Ensure quality of inbound/outbound calls by achieving set targets in terms of service standards and customer satisfaction scores.</li><li>Contribute to the business by generating new prospects/leads and upselling for all types of FAB products.</li><li>Maintain customer records by updating customer history through service requests/complaints and notes.</li><li>Maintain confidentiality of the bank's customers and data.</li><li>Ensure the business meets its obligations under the Bank's Policies and Standards and under local laws/regulations.</li><li>Attend to special tasks assigned by team leader and managers.</li><li>Demonstrate flexibility in adhering to your planned/scheduled shifts and on-call/unplanned shifts due to the floor situation for achieving all defined service levels and abandoned rates.</li><li>Ensure self-punctuality, adherence to policies & procedures, and discipline to the Centre.</li><li>Function within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.</li><li>Be authorized to take decisions as per the approved authorization matrix.</li></ol>QualificationsMinimum Qualifications: High School Minimum Experience: 0 - 2 years relevant experience in banking sector. Knowledge, Skills, and Attributes: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone Skills. Excellent communication skills in English & Arabic.

Customer Service Representative (Emiratized Role)

ADDRESS TRAVEL AND TOURISM

Job OverviewAddress Travel &amp; Tourism LLC is seeking a proactive and service-oriented Customer Service Representative to manage inbound and outbound lead interactions. The selected candidate will be responsible for calling back prospective customers, understanding their travel requirements, providing accurate information, and converting inquiries into confirmed business. This position requires strong communication skills, attention to detail, and a client-focused approach.Candidates must be fluent in Tagalog and English.Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

Customer Service Representative (CSR)

Women's fitness club, Khalifa City

Job Title: Laundry Customer Service RepresentativeLocation: Abu DhabiJob Type: Full-TimeJob Summary:We are looking for a friendly and customer-focused Laundry Customer Service Representative to join our team. The ideal candidate will serve as the primary point of contact for our customers, ensuring their laundry needs are met with excellent service and professionalism. This role involves taking orders, addressing customer inquiries, and providing a positive experience for all clients.Key Responsibilities: Greet customers warmly and assist with their laundry requests and inquiries.Take and record customer orders accurately, including special instructions and deadlines.Provide information about services, pricing, and turnaround times.Handle customer complaints or concerns professionally and efficiently.Coordinate with the laundry team to ensure timely and accurate delivery of services.Maintain a clean and organized customer service area.Process payments and handle cash or electronic transactions accurately.Keep records of customer interactions and transactions for reference.Promote additional services and products to customers when appropriate.Follow safety and hygiene protocols to ensure a safe environment.Qualifications: Excellent communication and interpersonal skills.Ability to handle multiple tasks and work efficiently under pressure.Friendly, approachable, and professional demeanor.Basic computer skillsDependable and punctual with good organizational skillsJob Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Laundry Customer Service Representative

TowardJobs

Earn at Home Panelist Program - Customer Service Rep - Data Entry Clerk - Job from Home & Part-timeWe are presently looking for on-line assistance in our work from home Panelist Program. This is a legit possibility for somebody who enjoys sharing point of views regarding products, services and trends in todays market area. As a Team Member, you will be performing different work such as on-line data entry, performing email response, evaluations, surveys as well as other on-line tasks.This work from home job opportunity is very rewarding as well as will help shape the marketplace as well as influence brand-new products coming to market. In some cases you will even get to see items prior to the public and even take part in testing them online. Entry Level Requirements <ul><li>Solid outgoing personality with exceptional interaction skills and also great work principles.</li><li>Data entry as well as strong business skills.</li><li>Effective listening as well as analytical abilities, in addition to the ability to sum up information and offer options.</li><li>Familiarity with personal computer as well as have at least a typical functioning level typing capability.</li><li>You need to be professional and positive and additionally possess a high degree of self-motivation and have the capacity to function individually in your task.</li><li>Outstanding time management and also administrative skills with a keen focus to detail.</li></ul> Other Requirements <ul><li>Good Working Entry Level. Personal Computer, less than 4 years old.</li><li>Legitimate high-speed web access.</li></ul>We welcome you to apply if you are the kind of person who is self-motivated as well as comfortable working on your very own from home, enjoy such job as email customer support, data entry and also review products, then you are the person we are trying to find.Data entry clerks originate from all various backgrounds including, data entry, telemarketing, customer support, sales, clerical, secretary, administrative assistant, receptionist, phone call center, part-time, retail.

Work from Home Data Entry Clerk (Part Time)

First Abu Dhabi Bank

AVP- Regional Finance - EAMEA (Emiratised) <ul> <li>Full-time</li> <li>Sub Division: Finance - CCB, IB, GM & International</li> <li>Division: Group Finance</li> </ul> Now it's your time to join the bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We're looking for the brightest and best to help us reach our goals and we'll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry. JOB PURPOSE <ul> <li>Support the EAMEA and FAB International Business with Decision Support and Performance Management expertise. Work with key business stakeholders to provide strategic financial insight and reporting to drive performance and financial management across EAMEA. This includes strategic decision support, provision of financial information, ad-hoc reporting and analysis, and financial process governance.</li> <li>Work with the EAMEA CFO and within the International Finance team to provide support for driving performance, allocating resources, shaping strategy, and ensuring decisions are based on facts.</li> <li>Effectively coordinate, communicate, and build credible relationships with senior stakeholders across Finance and the EAMEA Businesses using in-depth knowledge of EAMEA and International businesses, products and markets.</li> <li>Support Group Finance on International Finance Transformation initiatives.</li> <li>Provide ad-hoc support for International Finance Control environment.</li> </ul> KEY ACCOUNTABILITIES <ul> <li>Business and country financial performance management <ul> <li>Support EAMEA Regional CFO and CEO with decision support & performance management performance analysis, Flash and MI packs development, and effective coordination with EAMEA Businesses and country Finance teams.</li> <li>Support Country CFOs in providing recommendations to improve risk adjusted performance with appropriate emphasis on optimizing balance sheet, diversifying revenues or controlling costs.</li> <li>Monitor the financial performance and positions with reference to the budget for businesses across EAMEA.</li> <li>Same as above for overall International view when required.</li> </ul> </li> <li>Forecasting & Budgeting <ul> <li>Support for the annual budgeting process for EAMEA locations.</li> <li>Support the monthly forecasting process with consistent approach to enable a FY Outlook perspective on key financial metrics.</li> <li>Engage Financial / Product Control teams, Funding, and Markets / Liquidity Risk Management teams to enable a holistic financial forecast and highlight key risks and opportunities to drive financial performance.</li> <li>Same as above for overall International view when required.</li> </ul> </li> <li>MI reporting process <ul> <li>Produce MI for EAMEA in collaboration with Group FP&A and International Finance teams, highlighting the performance to support decision making for EAMEA CEO and leadership teams.</li> <li>Review and discuss Businesses and country performance with stakeholders (internal within Finance and external to Finance) on a monthly basis and obtain appropriate explanations for material variances.</li> <li>Ensure that all management reporting requirements (including budgets, forecasts, actuals) are met with timely delivery to relevant stakeholders across EAMEA and Group.</li> <li>Same as above for overall International view when required.</li> </ul> </li> <li>Capital, Financial, Regulatory and Taxation Reporting Support <ul> <li>Work closely with Country Finance teams, Group FC, Group Tax and Group Capital Management to support them where HO input is required.</li> <li>Support Rep offices e.g. Swiss and Brazil with monthly financial operation and financial control processes that support the Rep office operations e.g. payments, funding, HO journals.</li> <li>Prepare the annual budget and financial forecasts for the Rep offices.</li> <li>Monitor Costs pertaining to the countries and prepare analysis on key cost drivers.</li> <li>Provide ad-hoc support e.g. AOV gaps and fixes where required.</li> </ul> </li> <li>Transformation and Continuous Improvement <ul> <li>Ensure completion of activities related to project initiatives such as documentation of business requirements and finance user acceptance testing.</li> <li>Seek to identify and recommend changes that improve Customer Satisfaction and Team Efficiency at all times.</li> </ul> </li> </ul> QUALIFICATIONS <ul> <li>Chartered Accountant or an equivalent international qualification e.g. ACA, CIMA, ACCA.</li> <li>Masters in Finance / MBA desirable.</li> <li>3+ years, ideally within banking context.</li> </ul>

AVP- Regional Finance - EAMEA (Emiratised)

Explore 1144+ Customer service rep in Abu Dhabi this November. Find roles across top companies and apply now to boost your career.