customer service representative Jobs in Rawalpindi

customer service representative

customer sales representative Jobs in Rawalpindi

customer sales representative

customer sales executive Jobs in Rawalpindi

customer sales executive

customer service officer Jobs in Rawalpindi

customer service officer

customer service representative (csr) mm Jobs in Rawalpindi

customer service representative (csr) mm

customer service rep

Focus

Job description: We are looking for experienced and dynamic Customer Service Representative to join our team. As a CSR, you will play a key role in representing our brand, understanding customer needs, and providing top-notch support. Your responsibilities will include answering inquiries, processing orders, and ensuring customer satisfaction by delivering exceptional service.Who We're Looking For:&#9989; UK-Based Experience: Prior experience working with UK-based firms is highly preferred.&#9989; Relevant Industry Background: Experience in the Homeware industry or a similar business is a strong advantage.&#9989; Outstanding Communication Skills: Excellent verbal and written communication abilities are essential.&#9989; Customer-Oriented Mindset: A proactive approach to problem-solving and ensuring customer satisfaction.&#9989; Adaptability &amp; Flexibility: Ability to thrive in a dynamic and fast-paced work environment.&#9989; Team Player: A collaborative attitude with a willingness to contribute to the team's success.&#9989; Tech-Savvy: Proficiency in customer service tools and systems such as G Suite, Microsoft Excel/G sheets.Key Responsibilities:<ul><li>Handle customer inquiries, resolve concerns, and provide product/service information.</li><li>Maintain a high level of customer satisfaction and retention.</li><li>Accurately update customer records and documentation.</li><li>Work closely with the team to improve service quality and efficiency.</li><li>Stay updated on product knowledge and industry trends.</li></ul>At Focus IT Services Pvt Ltd, we offer a supportive and inclusive work environment, competitive compensation, and opportunities for professional growth.<ul><li>Shift Timings: 12:45pm to 09:45pm or 01:45pm to 10:45pm [Monday to Saturday]</li><li>Location: Bahria Town Phase 4, Rawalpindi</li><li>Job Type: Full-time</li></ul>Job Type: Full-timePay: Rs55,000.00 - Rs90,000.00 per monthWork Location: In person

Customer Service Representative

Alpha Beta Partners Ltd (UK based company)

Introduction to CompanyEstablished in 1989, Metropolitan Warehouse &amp; Delivery (MWD) is a leading provider of premier White Glove furniture delivery services in the USA. With operations in 44 cities across the USA and a dedicated team of over 1,200 professionals, MWD specializes in ECommerce furniture delivery, warehousing, and comprehensive white-glove delivery solutions.Job Specifications<ul><li>Time: 6:00 PM - 3:00 AM</li><li>Location: Plaza 145, Civic Center, Phase IV, Bharia Town, Rawalpindi</li><li>Job Type: Onsite - Full Time</li><li>Education: Bachelor&rsquo;s any field (Under Bachelor's CVS won&rsquo;t be entertained)</li><li>Experience: 2+ Year in US Sales/Support Customer Services</li><li>Skill Set: CRM. American Accent English</li></ul>Job Description<ul><li>Exceptional and clear communication skills in English are essential.</li><li>At least 2 or more years of experience working with US clients in a direct role.</li><li>Provide outstanding customer support: Respond promptly and professionally to customer inquiries and issues via phone and email ensuring a positive and satisfactory resolution.</li><li>Has good analytical and problem-solving skills to deal with difficult customers at times.</li><li>Maintain accurate records: Document customer interactions, issues and resolutions accurately in order to communicate within cross functional teams of the organization.</li><li>Manage and prioritize multiple concerns simultaneously.</li><li>Strong grip on MS Excel and other customer support tools.</li><li>Collaborating with account management team to resolve issues in timely manner.</li></ul>Employee Benifits<ul><li>Market Competetive Salaries</li><li>Promotions &amp; Yearly increments (Based on Performance)</li><li>EOBI &amp; Gratuity</li><li>2 Yearly Bonuses</li><li>Medical Insurance (Employee, Spouce &amp; Children)</li><li>Life Insurance</li><li>Employee Health Care Program (Gym, Kitchen/Mess Services, Inhouse doctor)</li><li>Employee Social Activity Program (Tours, Office Celebrations, Team collaboration)</li></ul>Job Type: Full-timeBase Pay: Rs90,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Mindstorm Communication

Customer Services Representative Jobs, RawalpindiEager to enter the Marketing world? Become the voice of Prime BPO 5, a leading name in Pakistan's telemarketing!We're looking for dynamic individuals to join our team as Customer Engagement Specialists. This is your chance to secure a high-paying job with growth opportunities in the vibrant call center industry.**Key ResponsibilitiesEngage with customers, understand their needs, provide effective solutions and exceptional services.Meet daily and weekly goals with the support of an energetic team.Use excellent verbal and written skills to ensure customer satisfaction.**Who Can Apply?People with No Experience No worries! Fresh Graduates are welcome! Comprehensive training will be provided.Required Qualification: BS of 4 years (in any field)Strong English speaking and writing abilities.Availability for night shifts is a must.Applicants must not be students or currently employed elsewhere.For experienced Individuals (Call Center): Min experience required is of 6 months in US based call center(any campaign)No education criteria**Why Join Prime BPO 5?Earn a high salary with an attractive commission structure.Access opportunities for internal promotions and career development.Enjoy recognition, performance-based incentives, and a supportive culture.**Location2nd Floor Kamran Javed Plaza, Above Askari Bank, near Khwaja Corporation Chowk, Adiala Road, Rawalpindi, Punjab, Pakistan.How to Apply?*Send your CV/Resume via WhatsApp to +92 330 556 1080.Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service Representative - Telemarketing - Prime BPO 5

Smart Call Solutions Pvt Ltd

We are looking for a highly qualified CSR/Controller/Dispatcher.Candidates preferred those who are UK returned or have at least 06 months of experience in the UK Taxi Industry.Preferred Software Knowledge: AutoCab365, Cab Treasure, IcabbiPreferred location: Central Rawalpindi.Applicant must be flexible for Morning, Evening and night shifts.English Listening and Speaking: Expert LevelJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Call Cafe

Call Cafe is currently looking for energetic and passionate Customer Service Representative. The Customer Service Representative will be responsible for ensuring customer satisfaction by promptly and efficiently responding to customer inquiries and concerns via phone.Responsibilities:<ul><li>Communicate with customers via phone.</li><li>Provide knowledgeable answers to questions about products, pricing, and availability.</li><li>Collaborate with internal departments to meet customer needs.</li><li>Data entry in various platforms as required.</li></ul>Requirements:<ul><li>Fluency in English must</li><li>At least Intermediate level proficiency in English.</li><li>6 months -1 years of customer service experience is desirable but not required.</li><li>Strong listening skills and the ability to multi-task.</li><li>Excellent phone etiquette and strong verbal, written, and interpersonal communication skills.</li><li>Ability to work in a fast-paced environment and prioritize tasks.</li><li>Be able to work Night Shift</li><li>both male and females apply </li><li>dress : girls: must wear shawl or abaya</li></ul>Note: Freshers are encouraged to apply.Full-time in-house position Shift: Evening &amp; Nights 6 working days walk in interview timing : 9pm-2amJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

International Inbound CSR

Penta Express

Penta Express, a rapidly expanding international courier and logistics company, is hiring Business Development Executives (BDE) to support our growth across key regions in Pakistan. We are looking for energetic, self-driven, and customer-focused individuals who can build strong relationships, drive sales, and contribute to our mission of delivering world-class logistics solutions.Key Responsibilities<ul><li>Identify and pursue new business opportunities through cold calling, lead follow-ups, networking, and referrals.</li><li>Promote and sell Penta Express&rsquo;s international courier and logistics services to SMEs, eCommerce businesses, and corporate clients.</li><li>Conduct daily field visits to understand client needs and propose customized logistics solutions.</li><li>Assist Business Development Managers (BDMs) in developing territory plans and executing sales and marketing activities.</li><li>Maintain accurate records of sales activities, customer interactions, and pipeline updates in CRM systems.</li><li>Prepare and submit proposals, quotations, and service agreements in a timely manner.</li><li>Coordinate with Operations, Customer Service, and Finance teams to ensure seamless customer onboarding and service delivery.</li><li>Provide after-sales support and ensure high customer satisfaction and retention.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree from an HEC-recognized university.</li><li>Minimum 6 months of sales experience in the courier, logistics, or service industry (Fresh graduates with strong sales aptitude are encouraged to apply.)</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Target-driven mindset with the ability to work independently in a fast-paced environment.</li><li>Excellent time management, organizational, and reporting skills.</li><li>Valid driving license is an added advantage.</li></ul>Job Type: Full-timeWork Location: In person

Business Development Executive - Courier & Logistics

Creativelogicx

Job description:<ul><li>Handle inbound and outbound communication with B2B clients.</li><li>Manage customer queries, issues, and service requests professionally.</li><li>Maintain strong relationships with corporate clients.</li><li>Coordinate with internal teams to ensure timely resolution of client concerns.</li><li>Maintain accurate records of interactions and follow-ups.</li><li>Provide product/service information and assist clients with order processing.</li><li>Identify customer needs and provide appropriate solutions.</li><li>Ensure client satisfaction and maintain service-level standards.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (preferred).</li><li>1&ndash;2 years of experience as CSR, preferably in B2B.</li><li>Strong communication and negotiation skills.</li><li>Ability to handle multiple tasks and manage time effectively.</li><li>Customer-focused mindset with problem-solving abilities.</li><li>Proficiency in MS Office and CRM tools is a plus.</li></ul>Job Type: Full-timeWork Location: In person

CSR (Fresh Gaduates)

Explore 155+ Customer service rep in Rawalpindi this December. Find roles across top companies and apply now to boost your career.

155 customer service rep jobs IN Rawalpindi

Customer Service Representative

Customer Service Representative

Customer Service Representative - Telemarketing - Prime BPO 5

Customer Service Representative

International Inbound CSR

Business Development Executive - Courier & Logistics

CSR (Fresh Gaduates)