aca customer support and lead verifier-night shift

aca customer support representative – night shift

assistant manager – customer success (female)

amazon product research and development specialist

customer service representative Jobs in Rawalpindi

customer service representative

sales executive

aca customer support and lead verifier-night shift Jobs in Rawalpindi

aca customer support representative – night shift Jobs in Rawalpindi

assistant manager – customer success (female) Jobs in Rawalpindi

customer service rep

Medico Tech LLC

Job Title: Customer Service Representative (CSR)Job SummaryThe Customer Service Representative (CSR) is responsible for providing excellent customer support by handling inquiries, resolving issues, and ensuring a positive customer experience across all communication channels.Key Responsibilities<ul><li>Respond to customer inquiries via phone</li><li>Resolve customer complaints and issues in a timely and professional manner</li><li>Provide accurate information about products, services, policies, and procedures</li><li>Maintain detailed and accurate records of customer interactions</li><li>Escalate complex issues to appropriate departments when necessary</li><li>Follow company policies, service standards, and quality guidelines</li><li>Build and maintain strong customer relationships</li><li>Meet or exceed customer satisfaction and performance metrics</li></ul>Qualifications &amp; Skills<ul><li>High school diploma or equivalent (associate&rsquo;s or bachelor&rsquo;s degree preferred)</li><li>Proven experience in customer service or a related role (preferred)</li><li>Strong verbal communication skills</li><li>Excellent problem-solving and conflict-resolution abilities</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic computer skills and familiarity with CRM systems</li><li>Positive attitude, patience, and empathy</li></ul>Working Conditions<ul><li>May require shift work, weekends, or holidays</li><li>Office-based, call center</li></ul>Key Competencies<ul><li>Customer-focused mindset</li><li>Active listening</li><li>Attention to detail</li><li>Time management</li></ul>Job Types: Full-time, FresherPay: Rs30,000.00 - Rs200,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>CSR: 1 year (Preferred)</li></ul>Work Location: In person

Customer Service Representative

Strive BPO LLP

Job Opportunity: Customer Service Representative (CSR) &ndash; FE &amp; ACA CampaignsCompany: Strive BPO Position Title: Customer Service Representative Campaigns: FE (Final Expense) &amp; ACA (Affordable Care Act) Employment Type: Full-Time | On-Site Shift: Night ShiftPosition OverviewStrive BPO is seeking highly motivated and professional Customer Service Representatives to support our FE and ACA campaigns. The ideal candidate will possess excellent communication skills, strong work ethics, and the ability to deliver exceptional customer service in a fast-paced environment.This role involves handling outbound calls, verifying information, assisting clients, and ensuring a positive customer experience while meeting performance targets.Key Responsibilities<ul><li>Conduct outbound calls for FE &amp; ACA campaigns with professionalism.</li><li>Provide accurate information and assist customers with inquiries.</li><li>Maintain call quality standards and meet daily/weekly KPIs.</li><li>Accurately update and record customer information.</li><li>Collaborate with the team to enhance overall campaign performance.</li></ul>Required Qualifications<ul><li>Strong English communication skills (spoken and listening).</li><li>Prior call center experience is preferred but not mandatory.</li><li>Availability for night shift operations.</li><li>Basic computer literacy.</li><li>Positive attitude, professionalism, and dedication to performance.</li></ul>What We Offer<ul><li>Competitive salary package with attractive bonuses.</li><li>Professional, growth-oriented, and supportive work environment.</li><li>Opportunities for career advancement.</li><li>Comprehensive training for new hires.</li></ul>Office LocationE-Block, Asghar Mall Chowk, Above Bank Alfalah, Saidpur Road, Satellite Town, RawalpindiContact for ApplicationRehma Gull 0332-0070580Job Type: Full-timePay: Rs30,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

Wave 2.0

Job Description: We are looking for a confident and motivated Female Customer Service Representative (CSR) to join our team. The ideal candidate should have excellent communication skills and a professional attitude to handle customer interactions effectively.Perks &amp; Benefits:<ul><li>Market competitive salary</li><li>Pick &amp; drop facility available</li><li>Attractive incentives and bonuses</li><li>Friendly and professional work environment</li><li>Growth opportunities within the company</li></ul>Requirements:<ul><li>Strong English communication skills (spoken &amp; written)</li><li>Good listening and problem-solving abilities</li><li>Ability to work in a fast-paced environment</li><li>Basic computer knowledge</li><li>Prior experience in a call center will be a plus (fresh candidates can also apply)</li><li>Able to work on night shift</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 - Rs100,000.00 per monthWork Location: In person

Female Customer Service Representative (CSR)

Global Link Education

We Are Currently Hiring A Female Customer Service Representative (CSR) To Join Our Team. The Ideal Candidate Will Be Responsible For Handling Outbound Calls For Our Foreign Students Campaign.Key Responsibilities:<ul><li>Make Outbound Calls To International Clients/Students</li><li>Provide Accurate Information And Assistance Regarding Services</li><li>Maintain A Professional And Positive Attitude During Calls</li><li>Achieve Daily And Monthly Targets</li></ul>Requirements:<ul><li>Good Communication Skills In English</li><li>Confidence In Speaking With International Clients</li><li>Basic Computer Knowledge</li><li>Previous Call Center Experience Is A Plus (But Not Mandatory)</li></ul>What We Offer:<ul><li>Attractive Salary Package</li><li>Performance-Based Bonuses</li><li>Friendly And Professional Work Environment</li><li>Growth Opportunities</li></ul>If You Are Motivated, Confident, And Eager To Grow, We Would Love To Hear From You !Pay: From Rs20,000.00 per monthEducation:<ul><li>Intermediate (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

AQ ENTERPRISES(PVT) LTD.

Job Type: Full-time (On-site)Shift: Night Shift (Required)Location: RawalpindiWe are hiring Male and Female candidates for the position of Customer Service Representative (Voice ). If you haven&rsquo;t been interviewed yet, you are welcome to visit us for a walk-in interview &mdash; provided you meet the following criteria.✅ Requirements:<ul><li>Strong communication and interpersonal skills</li><li>Ability to work in night shifts</li><li>Residency in Rawalpindi or Islamabad (or willing to relocate)</li></ul>What We Offer:<ul><li>Lucrative Salary</li><li>Attractive Incentive Plans</li><li>Daily &amp; Monthly Bonuses</li><li>Professional Growth Opportunities</li></ul>Interview Details:Days: Monday to Friday Time: 7:30 PM &ndash; 12:00 MidnightYou can either WhatsApp your resume at 0335-5913146 or come directly for a walk-in interview with your resume.Address: Office No. 201-A, 2nd Floor, North Star Plaza, above Bank Alfalah &amp; MCB Bank, Rehmanabad, Murree Road, Rawalpindi.Job Type: Full-timePay: Rs35,000.00 - Rs100,000.00 per monthWork Location: In person

Tweety Four 7

Job Title: Assistant Manager &ndash; Customer Success Department: Customer Success Location: Bahria Town Phase 4, Rawalpindi Job Type: Full-Time | Onsite Working Hours: 6:00 PM &ndash; 2:30 AM Schedule: Alternating Saturdays Salary: PKR 180,000 &ndash; 200,000 per month Transport: Company-Provided Gender Requirement: Female Candidates OnlyJob OverviewWe are hiring a results-driven Assistant Manager &ndash; Customer Success to lead and support customer operations, team performance, and service delivery excellence. This role is ideal for professionals with strong experience in customer success, client relationship management, team leadership, and operations management.You will play a key role in ensuring customer satisfaction, retention, and operational efficiency, while driving team accountability, structured processes, and continuous improvement.Key ResponsibilitiesCustomer Success &amp; Relationship Management<ul><li>Build and maintain strong relationships with clients to ensure customer satisfaction and retention</li><li>Proactively identify service risks, red flags, and escalation points</li><li>Handle customer escalations and critical conversations professionally</li></ul>Team Management &amp; Leadership<ul><li>Supervise day-to-day activities of the Customer Success team</li><li>Ensure team accountability, responsiveness, and service quality</li><li>Coach and mentor team members on communication, ownership, and professionalism</li><li>Support performance evaluations, onboarding, and team development</li></ul>Operations &amp; Process Management<ul><li>Ensure accurate maintenance of:</li><li>Customer health updates</li><li>Meeting minutes</li><li>Action trackers</li><li>Internal notes and documentation</li><li>Monitor adherence to service standards, processes, and KPIs</li><li>Drive process improvements to enhance efficiency and consistency</li></ul>Coordination &amp; Execution<ul><li>Collaborate with internal teams to ensure timely issue resolution</li><li>Maintain strong follow-up on pending tasks, action items, and commitments</li><li>Ensure smooth execution of customer-facing operations</li></ul>Required Skills &amp; Competencies<ul><li>Strong team management and leadership skills</li><li>Excellent customer relationship management and communication</li><li>Ability to handle escalations and high-pressure situations</li><li>Strong organizational skills and attention to detail</li><li>Proficiency in reporting, tracking, and process monitoring</li><li>High level of ownership, accountability, and follow-through</li><li>Strong command of tools like Zoom, Microsoft Teams, Outlook, and collaboration platforms</li></ul>Qualifications &amp; Experience<ul><li>Bachelor's degree in Business Administration, Management, Communications, or related field</li><li>5&ndash;7 years of experience in:</li><li>Customer Success</li><li>Client Services</li><li>Account Management</li><li>Operations</li><li>Proven experience in team leadership and service delivery management</li></ul>Performance Metrics (KPIs)<ul><li>Customer satisfaction and retention rates</li><li>Reduction in service risks and escalations</li><li>Team performance, accountability, and communication quality</li><li>Accuracy in reporting, documentation, and tracking systems</li><li>Contribution to process improvement and operational excellence</li></ul>What We Offer<ul><li>Competitive salary: PKR 180K &ndash; 200K</li><li>Company-provided transport</li><li>Professional and structured work environment</li><li>Leadership role with career growth opportunities</li><li>Exposure to high-impact customer success operations</li></ul>Job Type: Full-timePay: Rs180,000.00 - Rs200,000.00 per monthWork Location: In person

Assistant Manager – Customer Success (Female)

INSPIRE BUILDERS GENERAL CONTRACTING COMPANY

About TruckoomTruckoom is a fast-growing transportation and logistics technology company based in Dubai, offering advanced fleet management, GPS tracking, and Transport Management System (TMS) solutions. The company helps businesses optimize fleet performance, reduce costs, and improve operational efficiency through innovative digital solutions.Job SummaryWe are looking for a customer-focused and proactive Customer Service Representative (CSR) to join our team in Rawalpindi. The ideal candidate will handle customer queries, provide support to international clients (especially UAE-based), and assist in backend coordination to ensure smooth service delivery.Key Responsibilities<ul><li>Respond to customer inquiries via calls, emails, and chat in a professional manner</li><li>Handle client coordination and ensure timely follow-ups</li><li>Provide support to UAE-based clients and resolve service-related issues</li><li>Maintain accurate records in CRM systems</li><li>Assist in lead generation and customer onboarding when required</li><li>Coordinate with sales and operations teams for smooth workflow</li><li>Schedule meetings and follow up with prospects</li><li>Prepare daily/weekly customer service reports</li><li>Ensure high levels of customer satisfaction and retention</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or relevant field</li><li>1&ndash;3 years of experience in customer service / call center / support role</li><li>Excellent English communication skills (spoken &amp; written)</li><li>Strong problem-solving and interpersonal skills</li><li>Proficiency in MS Office (especially Excel) and CRM tools</li><li>Ability to work in a fast-paced, target-driven environment</li></ul>Preferred Requirements<ul><li>Experience with international clients (UAE preferred)</li><li>Knowledge of logistics, fleet management, or SaaS platforms</li><li>Familiarity with tools like LinkedIn Sales Navigator</li></ul>Pay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Explore 115+ Customer service rep in Rawalpindi this April. Find roles across top companies and apply now to boost your career.

115 customer service rep jobs In Rawalpindi

Customer Service Representative

Customer Service Representative (CSR)

Female Customer Service Representative (CSR)

Customer Service Representative

Customer Service Representative

Assistant Manager – Customer Success (Female)

CSR