customer success specialist Jobs in Islamabad

customer success specialist

client relations manager Jobs in Islamabad

client relations manager

csr / sales engineer

customer care representative Jobs in Islamabad

customer care representative

customer relation officer Jobs in Islamabad

customer relation officer

customer service representative csr

confidentioal

Overview: We are looking for a Customer Service Representative (CSR) who can professionally handle inbound and outbound calls related to office and print equipment. The ideal candidate will confidently communicate with corporate and industrial clients, manage service queries, and pitch our printing and office solutions in a professional, engaging manner.Key Responsibilities:<ul><li>Handle inbound and outbound calls from corporate, industrial, and office clients regarding printers, copiers, and office equipment.</li><li>Provide information on products, rental plans, maintenance services, and technical support.</li><li>Professionally pitch printing solutions and office equipment packages to clients.</li><li>Maintain detailed call records and follow up on leads, service requests, and inquiries.</li><li>Coordinate with the sales and technical teams to ensure client satisfaction and timely responses.</li><li>Build and maintain strong client relationships through effective communication.</li></ul>Requirements:<ul><li>Intermediate or Bachelor&rsquo;s degree.</li><li>Excellent verbal communication in English and Urdu.</li><li>Confident in speaking with corporate-level clients.</li><li>Prior experience in call handling or customer service (especially in the printing/IT sector) is a plus.</li><li>Knowledge of printers, copiers, scanners, and office equipment will be highly preferred.</li><li>Self-motivated with a professional tone and sales-oriented mindset.</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Representative (CSR)

GrowthRatio Solutions

Job Opportunity: Customer Support RepresentativeCompany: GrowthRise Solutions Location: Bahria Town Phase 7Job Position: E-Commerce Customer Support Representative (CSR)Work: 8 hours a day and six days a weekSalary: Starts from 40,000 and may go up to 60,000Office Timings: 10 am to 6 pmResponsibilitiesPrompt Customer Assistance: Ensuring Customer SatisfactionRespond promptly and professionally to customer messages and inquiries.Maintain a high level of customer satisfaction through effective communication.Order Management: Streamlining Fulfillment ProcessesAssist in processing returns efficiently.Maintain accurate records of tracking numbers for seamless order tracking.Customer Service Chats: Effective Account SupportEngage in live customer service chats.Address account-related matters and provide solutions effectively.Computer Proficiency: Efficient Customer InteractionUtilize computer operations, including data entry, for managing customer interactions.Microsoft Office Skills: Proficiency in Key SoftwareExhibit familiarity with the Microsoft Office suite, especially Excel and Word.Language Proficiency: Clear Communication with CustomersPossess a good command of written and spoken English for effective customer communication.QualificationsLocation: Must be able to commute daily to our Bahria Town Phase 7 office.Education: Minimum of a bachelor's degree in any field.E-commerce Experience: Experience in e-commerce or familiar fieldYou must be able to bring your own laptop to the office daily.NoteQualified candidates will undergo training. Individuals who do not meet the specified requirements or are unable to commit to daily in-office attendance should refrain from applying.Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Support Representative

Fly Marketing Pvt. Ltd.

Job SummaryWe are looking for a Front Desk Officer / Customer Service &amp; Recovery Representative to join our dynamic team at University Town Pvt. Ltd. The ideal candidate will serve as the first point of contact for visitors and clients, provide exceptional customer service, and manage recovery follow-ups related to client accounts and payments.This position requires excellent communication skills, a professional attitude, and the ability to multitask effectively in a fast-paced real estate environment.Key ResponsibilitiesFront Desk &amp; Administrative Duties:<ul><li>Greet and assist visitors, clients, and investors in a professional and welcoming manner.</li><li>Handle phone calls, emails, and walk-in inquiries efficiently.</li><li>Maintain a clean and organized front desk and reception area.</li><li>Schedule meetings, manage office correspondence, and maintain client records.</li><li>Assist with general administrative support to the management team.</li></ul>Customer Service (CSR):<ul><li>Provide accurate and timely information regarding housing projects, plots, payments, and documentation.</li><li>Handle customer complaints, queries, and feedback professionally and empathetically.</li><li>Assist clients with sales agreements, registration, and documentation processes.</li><li>Maintain client interaction logs in CRM or record systems.</li></ul>Recovery &amp; Follow-up:<ul><li>Contact clients regarding overdue installments or pending payments.</li><li>Coordinate with the finance department to update recovery records and payment statuses.</li><li>Negotiate payment plans and provide guidance to clients on settlement options.</li><li>Maintain confidentiality and ensure all recovery communications are handled tactfully.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>1&ndash;3 years of experience in front desk operations, customer service, or recovery, preferably in the real estate sector.</li><li>Excellent verbal and written communication skills in English and Urdu.</li><li>Proficient in Microsoft Office (Word, Excel, Outlook) and CRM systems.</li><li>Strong interpersonal skills, patience, and professionalism.</li><li>Ability to handle sensitive client information with discretion.</li></ul>Benefits<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for career growth within the real estate sector.</li><li>Supportive and professional work environment.</li><li>Annual leave and other statutory benefits as per company policy.</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Front Desk / CSR / Recovery Officer (Female Only)

ASK Development

Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum Graduation or IntermediateApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the road

inbound call center

Helpline Agent

Fresh graduate (inbound call)

Agrius IT

<ul><li>Respond to support requests via phone, email, or ticketing system and resolve within SLA.</li><li>Coordinate with logistics and technical teams for spare parts and follow-ups.</li><li>Maintain clear communication to ensure customer satisfaction.</li><li>1&ndash;2 years of experience in IT help desk / technical support (CSR experience preferred).</li><li>Basic knowledge of hardware components.</li><li>Strong task prioritization and time management skills.</li><li>Experience with global IT support/logistics is a plus.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Help Desk Officer

Explore 499+ Customer service representative csr in Islamabad this November. Find roles across top companies and apply now to boost your career.